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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238264 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

119585 Views

118 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2736 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305721 Views

62 replies

16 likes

  • 305721 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131012 Views

19 replies

38 likes

  • 131012 Views
  • 19 replies
  • 38 likes

Audio saturado de las canciones

Hola, de un tiempo para acá el audio de las canciones está saturando todo, desde audífonos hasta el coche, se escucha como pica en la mayoría de las canciones que suenan más fuerte, incluso en Dive de Ed Sheeran se escucha muy saturado, y pica. Conec...

Newbie

Hola, de un tiempo para acá el audio de las canciones está saturando todo, desde audífonos hasta el coche, se escucha como pica en la mayoría de las canciones que suenan más fuerte,  incluso en ...

2191 Views

0 replies

2 likes

  • 2191 Views
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  • 2 likes

Solved!! Songs stop playing after a minute and a half....

Everything works fine from my phone, but on my iPad it only plays the first minute and a half of each song and then stops (the time continues to run but no music is playing, then when I push pause/play again it gets stuck back at the minute and a hal...

Casual Listener

Everything works fine from my phone, but on my iPad it only plays the first minute and a half of each song and then stops (the time continues to run but no music is playing, then when I push pause/pl...

Ihave2nouserNam

Casual Listener

17331 Views

10 replies

1 likes

  • 17331 Views
  • 10 replies
  • 1 likes

Auto-Pause when Smartwatch out of range?

I just noticed this happening reently - at work I have Spotify on my phone playing to a bluetooth speaker. When I walk away (to go to the bathroom about 50 meters away, or to a meeting) and leave my phone on my desk, I return to find that Spotify has...

Casual Listener

I just noticed this happening reently - at work I have Spotify on my phone playing to a bluetooth speaker. When I walk away (to go to the bathroom about 50 meters away, or to a meeting) and leave my ...

439 Views

0 replies

0 likes

  • 439 Views
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Superuser Contribution Where are my saved albums. IPhone 6s

Hi. Pretty simple question really. Where are my 'saved albums' stored? They aren't in playlists. They aren't in my library. There is no 'my albums' tab. Please help as I save albums all the time but can never access them. I pay for a family premium m...

Newbie

Hi. Pretty simple question really. Where are my 'saved albums' stored?  They aren't in playlists. They aren't in my library. There is no 'my albums' tab.   Please help as I save albums all...

Jack

Roadie

1042 Views

1 replies

0 likes

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  • 1 replies
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Song is not available

Hey.i have an issue.when i try to play some songs, it just tells me that "the song is not available, and that i only can play it, if i have downloaded it. PLEASE HELP!

Newbie

Hey. i have an issue. when i try to play some songs, it just tells me that "the song is not available, and that i only can play it, if i have downloaded it.   PLEASE HELP!

427 Views

0 replies

0 likes

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Superuser Contribution Made for you

Afternoon Guys I listent to Spotify quite a lot, my mixes work well and represent what I listen to. However the Made for you section of the home screen always says get better recommendations the more you listen! and only has my mixes in it. I realise...

Newbie

Afternoon Guys   I listent to Spotify quite a lot, my mixes work well and represent what I listen to. However the Made for you section of the home screen always says get better recommendations...

Jack

Roadie

4075 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I can’t listen to a certain artist in a phone

I tried to listen a certain artist in one iphone, but it doesn’t happen anything, I can listen to other artists except that one. Then I checked the same artist in another iphone and I was able to listen to it, why can’t I listen to it in my other iph...

Newbie

I tried to listen a certain artist in one iphone, but it doesn’t happen anything, I can listen to other artists except that one. Then I checked the same artist in another iphone and I was able to lis...

CydneyBusler

Casual Listener

1157 Views

2 replies

0 likes

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How do I see the album I am listening to but the track in the album list

The only options I have when a song is playing (and I can see the album cover in the middle/top of screen) is to click on to[ right, this then opens a new window showing next up or I can click on the album/artist underneath the album cover and this s...

Newbie

The only options I have when a song is playing (and I can see the album cover in the middle/top of screen) is to click on to[ right, this then opens a new window showing next up or I can click on the...

405 Views

0 replies

0 likes

  • 405 Views
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Add to que is not working on IPad version

Using Spotify on IPad Latest operating version, I can add about two songs to que but that’s it. The only way I can increase the que is by going into the next up view, changing it to list view and turning shuffle on and off. Once I’ve done this I can ...

Newbie

Using Spotify on IPad Latest operating version, I can add about two songs to que but that’s it. The only way I can increase the que is by going into the next up view, changing it to list view and tur...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
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Fourth song on the queue is blank

New iPhone 8+ running most recent Spotify app and iOS The fourth song in the queue is always blank for some reason? Picture attached

Newbie

New iPhone 8+ running most recent Spotify app and iOS   The fourth song in the queue is always blank for some reason? Picture attached

386 Views

0 replies

0 likes

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  • 0 replies
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library not showing up iPhone

All of my libraries are not showing up on my iPhone. I can still see it on my laptop it's just my phone. What can I do?

Newbie

All of my libraries are not showing up on my iPhone.  I can still see it on my laptop it's just my phone. What can I do? 

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Loosing all my music.

The last month I’ve been having heaps of problems with my account. I’ve lost all my downloaded saved music 3 times and this morning it happened again but now it’s also not showing 90% of my albums. I’m not doing anything differently but extremely fru...

Newbie

The last month I’ve been having heaps of problems with my account. I’ve lost all my downloaded saved music 3 times and this morning it happened again but now it’s also not showing 90% of my albums. I...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

iOS testFligt code

Hello! Last week Thursday I received a message by Meredith that I’m going to get an email with the TestFlight instructions. But I haven’t received one yet. I’ve also looked into my spamfolder. What can I do now? La semana pasada recibi un mensaje de ...

Newbie

Hello!      Last week Thursday I received a message by Meredith that I’m going to get an email with the TestFlight instructions. But I haven’t received one yet. I’ve also looked int...

740 Views

0 replies

0 likes

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New St. Vincent Won't Play on iOS.

I cant get the new St. Voncent album (Masseduction) to play on my iPhone, but it will play on my desktop just fine. I am a longtime premium subscriber. All other options I tried on my phone played fine when selected.

Newbie

I cant get the new St. Voncent album (Masseduction) to play on my iPhone, but it will play on my desktop just fine. I am a longtime premium subscriber. All other options I tried on my phone played fi...

lenjammin30

Regular

766 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

melissa horn won't play on my iphone 6s plus

I'm currently having aproblem with Melissa Horn, an artist that I play regularly on spotify, as a premium member, on my iphone 6s plus. My OS is updated to the newest version, OS 11, and i keep my apps updated. I've reinstalled spotify a couple of ti...

Newbie

I'm currently having aproblem with Melissa Horn, an artist that I play regularly on spotify, as a premium member, on my iphone 6s plus. My OS is updated to the newest version, OS 11, and i keep my ap...

lenjammin30

Regular

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Dance Party playlist no longer mixing correctly.

edit: Sorry for all the edits, I just wanted to link to the playlist but the forums are hellbent on embedding the actual playlist into my post, which made for yucky formatting nightmares, so now I'm extra frustrated. One of my favourite discoveries o...

Music Fan

edit: Sorry for all the edits, I just wanted to link to the playlist but the forums are hellbent on embedding the actual playlist into my post, which made for yucky formatting nightmares, so now I'm ...

levstef

Newbie

2033 Views

3 replies

2 likes

Playback issue
  • 2033 Views
  • 3 replies
  • 2 likes

SAVED songs not saving!

I'm frustrated! As I'm paying premium and ever since the last update my offline songs won't stay saved! And I have to keep downloading them! If it fails to be resolved I'm cancelling my subscription!

Newbie

I'm frustrated! As I'm paying premium and ever since the last update my offline songs won't stay saved! And I have to keep downloading them! If it fails to be resolved I'm cancelling my subscription!

448 Views

0 replies

0 likes

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  • 0 replies
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Premium subscription not updating

Hello, I previously had Premium for family, the credit card associated with the account was lost, and the account switched to free due to payment issue. We fixed the payment, reinstated the Premium for Family subscription, but it will not update on m...

Newbie

Hello,   I previously had Premium for family, the credit card associated with the account was lost, and the account switched to free due to payment issue. We fixed the payment, reinstated the ...

630 Views

0 replies

0 likes

Premium
  • 630 Views
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Can I download music to my phone?

I'm wondering if the downloaded playlists in premium can somehow end up on my phone. Thx

Casual Listener

I'm wondering if the downloaded playlists in premium can somehow end up on my phone. Thx 🙂

OneHappyMomma

Newbie

110243 Views

11 replies

7 likes

  • 110243 Views
  • 11 replies
  • 7 likes

Lock Screen and Bluetooth Controls not working

As soon as I updated my iPhone software my Spotify controls stopped working. It no longer comes up on my lockscreen. I can’t change the song through my car or Bluetooth headphones anymore. I honestly just want to solve the issue.

Casual Listener

As soon as I updated my iPhone software my Spotify controls stopped working. It no longer comes up on my lockscreen. I can’t change the song through my car or Bluetooth headphones anymore. I honestly...

bdouglass97

Newbie

1176 Views

2 replies

3 likes

  • 1176 Views
  • 2 replies
  • 3 likes