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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37166 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102669 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1305 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299149 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125835 Views

19 replies

38 likes

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  • 19 replies
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Error 404 no iPhone

Nao consigo acessar conta via Facebook(error 404) ou conta normal(senha inválida quando na verdade nao é)

Newbie

Nao consigo acessar conta via Facebook(error 404) ou conta normal(senha inválida quando na verdade nao é)

322 Views

0 replies

0 likes

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Music stops and starts by shaking the iphone

I recently updates my iphone to ios 11.0.3, when I shake my the phone or if I'm walking with it in my pocket the music will stop and start. It's really annoying, anyone got any fixes. The app has the most recent update so I'm not sure if it's the iph...

Newbie

I recently updates my iphone to ios 11.0.3, when I shake my the phone or if I'm walking with it in my pocket the music will stop and start. It's really annoying, anyone got any fixes. The app has the...

1889 Views

0 replies

1 likes

  • 1889 Views
  • 0 replies
  • 1 likes

Solved!! difference between Radio and Stations?

Under the hamburger menu (the 3 lines at the top left), there is a function called "Radio". This seems to contain all the auto-generated playlists that I've made based on a song or artist. I also see "Stations" under "Your Music". In fact, it has the...

Gig Goer

Under the hamburger menu (the 3 lines at the top left), there is a function called "Radio". This seems to contain all the auto-generated playlists that I've made based on a song or artist. I also see...

taytay7721

Casual Listener

25885 Views

8 replies

5 likes

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  • 8 replies
  • 5 likes

Only saved songs from an album are displaying in the album

I am looking at an album on my iPhone but it's only displaying the songs from that album that I have saved to my device. On the desktop version there are 10 songs but on my iPhone I can only see the three I have saved. Any ideas?

Newbie

I am looking at an album on my iPhone but it's only displaying the songs from that album that I have saved to my device. On the desktop version there are 10 songs but on my iPhone I can only see the ...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
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Spotify app uses 2GB of my storage with no songs downloaded offline?

I'm really considering switching to Apple Music after my 3 years as a spotify premium member because this is ridiculous.I've undownloaded all of my songs and when I check my storage it still says spotify is using 2GB of my storage. I've deleted the a...

Casual Listener

I'm really considering switching to Apple Music after my 3 years as a spotify premium member because this is ridiculous. I've undownloaded all of my songs and when I check my storage it still says s...

franco15

Casual Listener

5600 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

New full screen display during playback

While listening to the Today's Top Hits playlist with the new vertical Selena video the display for the songs were different. The album art was full screen and the functions were displayed differently. How can I make that my display from now on or is...

Newbie

While listening to the Today's Top Hits playlist with the new vertical Selena video the display for the songs were different.  The album art was full screen and the functions were displayed diff...

jayratch

Newbie

2852 Views

4 replies

12 likes

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  • 4 replies
  • 12 likes

App will not display songs or artist name

This app will not display the song or artist name when I use the app via Bluetooth in my car. This started on October 12, 2017. I also can’t skip the song on my car’s control. When I am just using the app with head phones it won’t let me increase the...

Newbie

This app will not display the song or artist name when I use the app via Bluetooth in my car. This started on October 12, 2017. I also can’t skip the song on my car’s control. When I am just using th...

581 Views

0 replies

4 likes

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Almost all songs deleted from library

Almost all my songs were randomly deleted from my library and undownloaded from offline play

Newbie

Almost all my songs were randomly deleted from my library and undownloaded from offline play

JayRizzo

Casual Listener

1241 Views

2 replies

0 likes

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  • 2 replies
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New Update removed Swipe to Queue

Please bring this back... its one of the best features of the spotify UI

Newbie

Please bring this back... its one of the best features of the spotify UI 

user-removed

Not applicable

1258 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

Your Top Songs 2016?

just wondering, is there a way to find the Your Top Songs 2016 playlist so far into 2017? i’m in need of a quick throwback moment rn.

Newbie

just wondering, is there a way to find the Your Top Songs 2016 playlist so far into 2017? i’m in need of a quick throwback moment rn. 

Maxim

Spotify Star

10851 Views

1 replies

1 likes

your top songs
your top songs 2016
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I can't see a PLAYLIST anymore when I use Spotify on CarPlay?

Hi - I updated my spotify app to the latest version and also updated to the latest IOS software and noticed that I no longer can see my list of songs on a PLAYLIST?? Does anyone know if this is due to the update?? Anyway know how I can get back acces...

Newbie

Hi -   I updated my spotify app to the latest version and also updated to the latest IOS software and noticed that I no longer can see my list of songs on a PLAYLIST??   Does anyone kno...

582 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Local files playlist not appearing on iPhone

Hi all, Ever since I updated my phone to iOS 11, my mobile spotify hasnt been showing Local Files playlist, which means all my imported songs aren't playing/skipping. Which is frustrating, because the playlist appears on my desktop. Edit: I've tried ...

Regular

Hi all,   Ever since I updated my phone to iOS 11, my mobile spotify hasnt been showing Local Files playlist, which means all my imported songs aren't playing/skipping. Which is frustrating, b...

585 Views

0 replies

0 likes

iphone
local files
Mac
not appearing
  • 585 Views
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Reproduzir todas as musicas

Olá, gostaria de saber como reproduzir as musicas de todas as playlists agora que removeram o botao reproduzir todas aleatoriamente. Era a função que eu mais usava, absurdo.

Regular

Olá, gostaria de saber como reproduzir as musicas de todas as playlists agora que removeram o botao reproduzir todas aleatoriamente. Era a função que eu mais usava, absurdo.

Bittencourt

Spotify Star

32350 Views

23 replies

22 likes

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  • 23 replies
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Starred tracks

Almost all of my starred tracks are gone! I went from like 700 to 100 overnight. I wouldn't even know where to begin when rebuilding. How do I get them back? What happened??

Visitor

Almost all of my starred tracks are gone! I went from like 700 to 100 overnight. I wouldn't even know where to begin when rebuilding. How do I get them back? What happened??

357 Views

0 replies

0 likes

  • 357 Views
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I can't log in with my facebook on my Iphone!

It is only in this device that I have this problem. I can log in just fine with in my IPad or desktop.When I try to log in with facebook it opens the facebook authentication of another person (I think it is the person who was the previour owner of my...

Newbie

It is only in this device that I have this problem. I can log in just fine with in my IPad or desktop. When I try to log in with facebook it opens the facebook authentication of another person (I th...

304 Views

0 replies

0 likes

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iPhone update

I updated my iPhone to the most recent update and now my spotify won’t work because it needs to be updated but there isn’t a Spotify update. How can I fix this?

Newbie

I updated my iPhone to the most recent update and now my spotify won’t work because it needs to be updated but there isn’t a Spotify update. How can I fix this? 

Maxim

Spotify Star

654 Views

1 replies

0 likes

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  • 1 replies
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Sync music does not download anymore on one device

Hello Spotify City ! I'm facing a bug that kinds of bugs me. I have a Premium account and use it on two separate devices: one Android phone and one iPad. Recently I switched the synced music quality to Very High on the iPad, and ever since the musics...

Casual Listener

Hello Spotify City !  I'm facing a bug that kinds of bugs me. I have a Premium account and use it on two separate devices: one Android phone and one iPad. Recently I switched the synced music...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Spotify not syncing with Ford Sync

My Ford Sync won’t recognise Spotify when connected through the USB port as it advises me to do. Any ideas? My Ford Sync won’t recognise Spotify when connected through the USB port as it advises me to do. Any ideas?

Newbie

My Ford Sync won’t recognise Spotify when connected through the USB port as it advises me to do. Any ideas? My Ford Sync won’t recognise Spotify when connected through the USB port as it advises me t...

357 Views

0 replies

0 likes

  • 357 Views
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Does Spotify work well on old iPhones?

Hi. I, due to financial constraints, may buy an old iPhone, probably an iPhone 6. I've heard there are problems with non-Apple services when used on iPhones. It is important Spotify work well on my phone, considering my playlist consists of 900 songs...

Visitor

Hi. I, due to financial constraints, may buy an old iPhone, probably an iPhone 6. I've heard there are problems with non-Apple services when used on iPhones. It is important Spotify work well on my p...

Maxim

Spotify Star

852 Views

1 replies

0 likes

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  • 1 replies
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No download possible due to 3k files limitation

iOS Version 11.01 / 11.02Spotify version: 8.4.20.535 / premium / familyAvailable free memory on device ~40Gb Hi all,for some reason I can't download any additional files due to the limitation of 3k downloaded files.My acttions:checked number of files...

Casual Listener

iOS Version 11.01 / 11.02 Spotify version: 8.4.20.535 / premium / family Available free memory on device ~40Gb   Hi all, for some reason I can't download any additional files due to the lim...

458 Views

0 replies

0 likes

  • 458 Views
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  • 0 likes