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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44037 Views

44 replies

10 likes

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  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109643 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1676 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302128 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128031 Views

19 replies

38 likes

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I've already paid for premium and it's not working! I've been a premium user for quite a while now.

I've been a premium user for a while now. Yesterday I renewed my subscription, I got charged for it (14 something dollars) and it's still not working! Why?! I can't deal with ads any longer.

Casual Listener

I've been a premium user for a while now. Yesterday I renewed my subscription, I got charged for it (14 something dollars) and it's still not working! Why?! I can't deal with ads any longer.

chef_nifs

Newbie

889 Views

3 replies

0 likes

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Spotify App Randomly Starts Playing Last Track On Its Own

I have the latest version of the Spotify app (version 4.9.0.833) on my iPhone 5S running the latest version of iOS (9.2.1). The Spotify app has started to randomly start to play the track which I last paused when I start up the Spotify app. It doesn'...

Newbie

I have the latest version of the Spotify app (version 4.9.0.833) on my iPhone 5S running the latest version of iOS (9.2.1). The Spotify app has started to randomly start to play the track which I las...

Bari1975

Newbie

2408 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Soy premium pero no puedo cambiar las canciones en el menú

No puedo cambiar las canciones del menú, si las puedo descargar pero cambiarlas no y soy premium, solo dice que he descubierto una opción premium. Ayuda.

Casual Listener

No puedo cambiar las canciones del menú, si las puedo descargar pero cambiarlas no y soy premium, solo dice que he descubierto una opción premium. Ayuda.

lucaselo3

Newbie

4325 Views

3 replies

0 likes

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Solved!! Songs cannot play while clicked the songs on artists page

I have an issue when I click the song on the artist's page it doesn't play the song, even I have tried to reinstall the Spotify still couldn't work. Hope Spotify community member help me to solve this issue... Here is the screen recording...

Visitor

I have an issue when I click the song on the artist's page it doesn't play the song, even I have tried to reinstall the Spotify still couldn't work. Hope Spotify community member help me to solv...

techrino930

Newbie

1289 Views

2 replies

0 likes

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Playback error

My Spotify freezes when advertisement is about to play (before the advert even plays) and playback error message pops up. Have to exit Spotify app and then Spotify begins to play the artist radio (I have to re-shuffle my songs to get it back to norma...

Newbie

My Spotify freezes when advertisement is about to play (before the advert even plays) and playback error message pops up. Have to exit Spotify app and then Spotify begins to play the artist radio (I ...

553 Views

0 replies

0 likes

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Library / Recently played does not show on CarPlay

Hi there,iOs latest versionspotify latest versioniphone 6Once connected to CarPlay spotify just works fine...the only thing not showing up ist the tab for the library/recently played songs. I have tried everything with no success.Here is the crazy th...

Visitor

Hi there, iOs latest version spotify latest version iphone 6 Once connected to CarPlay spotify just works fine...the only thing not showing up ist the tab for the library/recently played songs. I...

962 Views

0 replies

1 likes

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Spotify jumping to Apple Music

Have a question. when im in my vehicle and will be listing to Spotify. when leave the vehicle and get back in plug my iphone back up Apple Music starts to play insted of Spotify even if the Spotify app is still open and i never open the Apple Music a...

Casual Listener

Have a question. when im in my vehicle and will be listing to Spotify. when leave the vehicle and get back in plug my iphone back up Apple Music starts to play insted of Spotify even if the Spotify a...

rll140

Casual Listener

581 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Don't see Chromecast in my device list

According to this page - https://www.spotify.com/us/chromecast/Spotify users should be able to cast music from native Spotify mobile app (iOS), but I don't see my Chromecast pop up on my available device list. I only see my AirPlay available. I tried...

Newbie

According to this page - https://www.spotify.com/us/chromecast/ Spotify users should be able to cast music from native Spotify mobile app (iOS), but I don't see my Chromecast pop up on my ava...

linneacdue

Newbie

61901 Views

9 replies

4 likes

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  • 9 replies
  • 4 likes

Download Number Wrong

I saved a song for offline listening on my Mac and on my iPhone it said Download 3 songs. Is this just a bug in the app?

Regular

I saved a song for offline listening on my Mac and on my iPhone it said Download 3 songs. Is this just a bug in the app?

374 Views

0 replies

0 likes

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Some songs are no played if connected to my Sonos

If I connect Spotify from my iPhone to my Sonos some titles are not played and I get the error message:Sorry! This content can't be played as long a connection to another device exists.What is the reason for this? Add Tag...

Casual Listener

If I connect Spotify from my iPhone to my Sonos some titles are not played and I get the error message: Sorry! This content can't be played as long a connection to another device exists. What is th...

297 Views

0 replies

0 likes

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iOS 11 Car Control Stopped Working

Hi, Upgraded to iPhone 7 runnning iOS 11.0.3 and my in car controls no longer work to skip track in my car. I had iOS 11.0.2 running on iPhone 6plus and it was working fine.My car is a Toyota Aygo. So far I've tried:1. Forgetting bluetooth device and...

Newbie

Hi,   Upgraded to iPhone 7 runnning iOS 11.0.3 and my in car controls no longer work to skip track in my car. I had iOS 11.0.2 running on iPhone 6plus and it was working fine. My car is a Toy...

454 Views

0 replies

0 likes

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Einige Titel der Playlist werden auf Sonos nicht abgespielt

Wenn ich mein iPhone mit meiner Sonos verbunden habe werden eingie Titel nicht abgespielt. Ich bekomme dann folgende Fehlermeldung:"Tut uns leid! Dieser Inhalt kann nicht abgespielt werden, solange eine Verbindung zu einem anderen Gerät besteht."An w...

Casual Listener

Wenn ich mein iPhone mit meiner Sonos verbunden habe werden eingie Titel nicht abgespielt. Ich bekomme dann folgende Fehlermeldung: "Tut uns leid! Dieser Inhalt kann nicht abgespielt werden, solange...

ppeter

Casual Listener

1026 Views

1 replies

1 likes

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  • 1 replies
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Downloaded songs don't appear on iPhone

I have downloaded a song onto my computer and iphone. The song is in my downlaod folder on my computer. It is also downloaded on the music app on my phone. The song plays on from the music app and from my computer. I proceeded to activate local files...

Newbie

I have downloaded a song onto my computer and iphone. The song is in my downlaod folder on my computer. It is also downloaded on the music app on my phone. The song plays on from the music app and fr...

486 Views

0 replies

0 likes

  • 486 Views
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Solved!! Impossible quitar modo aleatorio en app Iphone con cuenta Premium

Mi suscripción es Premium. En app Iphone continua mi música y mis Playlist en MODO ALEATORIO. He cerrado y abierto sesión e incluso reinstalado la app y nada. Soy suscriptor desde el 2011 y nunca he tenido este problema.Mi targeta de crédito está act...

Casual Listener

Mi suscripción es Premium. En app Iphone continua mi música y mis Playlist en MODO ALEATORIO. He cerrado y abierto sesión e incluso reinstalado la app y nada. Soy suscriptor desde el 2011 y nunca he ...

Silmusicgen

Casual Listener

50641 Views

29 replies

3 likes

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iOS 11.0.2 - Ford Sync 1.1

Since updating my iPhone to iOS 11.0.2 my Ford Sync 1.1 (Fiesta ST) is connecting but I am unable to see or change the song playing. Spotify is supposed to specifically comparable with the Ford Sync systems.

Newbie

Since updating my iPhone to iOS 11.0.2 my Ford Sync 1.1 (Fiesta ST) is connecting but I am unable to see or change the song playing. Spotify is supposed to specifically comparable with the Ford Sync ...

669 Views

0 replies

0 likes

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  • 0 replies
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How to install Spotify app on legacy product (e.g. iPhone 4)

Hi Before Itunes 12.7 there was a trick to install previous version of an app through itunes to be able to install into iPhone 4. Now, with itunes 12.7 not managing app anymore, I have no solution.How to I install Spotify app into iPhone 4?? I know t...

Regular

Hi   Before Itunes 12.7 there was a trick to install previous version of an app through itunes to be able to install into iPhone 4. Now, with itunes 12.7 not managing app anymore, I have no so...

Maxim

Spotify Star

1413 Views

1 replies

0 likes

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  • 1 replies
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Error 404 no iPhone

Nao consigo acessar conta via Facebook(error 404) ou conta normal(senha inválida quando na verdade nao é)

Newbie

Nao consigo acessar conta via Facebook(error 404) ou conta normal(senha inválida quando na verdade nao é)

332 Views

0 replies

0 likes

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Music stops and starts by shaking the iphone

I recently updates my iphone to ios 11.0.3, when I shake my the phone or if I'm walking with it in my pocket the music will stop and start. It's really annoying, anyone got any fixes. The app has the most recent update so I'm not sure if it's the iph...

Newbie

I recently updates my iphone to ios 11.0.3, when I shake my the phone or if I'm walking with it in my pocket the music will stop and start. It's really annoying, anyone got any fixes. The app has the...

1905 Views

0 replies

1 likes

  • 1905 Views
  • 0 replies
  • 1 likes