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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226693 Views

53 replies

13 likes

  • 226693 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

151687 Views

507 replies

108 likes

  • 151687 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106273 Views

19 replies

38 likes

  • 106273 Views
  • 19 replies
  • 38 likes

iOS Battery Improvements

Having taken part in numerous threads regarding battery drain and heat on the Spotify iOS client over the past year, I wanted to check with the community if everyone was seeing the improvements I've seen. It looks like the Spotify engineers have real...

Gig Goer

Having taken part in numerous threads regarding battery drain and heat on the Spotify iOS client over the past year, I wanted to check with the community if everyone was seeing the improvements I've ...

281 Views

0 replies

1 likes

  • 281 Views
  • 0 replies
  • 1 likes

My library

I had my Spotify turned off. A week later I just logged back in and my account started up again minus my playlists. How can I get them back? Someone help!!! terri

Newbie

I had my Spotify turned off. A week later I just logged back in and my account started up again minus my playlists. How can I get them back? Someone help!!!   terri

204 Views

0 replies

0 likes

  • 204 Views
  • 0 replies
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How can I get spotify to download onto my phone?

I got a new iphone 7+ and I restored it with my old iphone. I have tried downloading spotify and it won't work. It'll start 'downloading' for a few seconds and then go back to the cloud icon. I have tried restarting my phone, logging out of my apple ...

Casual Listener

I got a new iphone 7+ and I restored it with my old iphone. I have tried downloading spotify and it won't work. It'll start 'downloading' for a few seconds and then go back to the cloud icon. I have ...

becstar2

Casual Listener

400 Views

2 replies

0 likes

  • 400 Views
  • 2 replies
  • 0 likes

iphone lock screen display

When i am listening to music on my phone, and go to the lock screen, it shows that the music is playing, and i can hear it, yet the slider that shows how long i’ve been listening to a song/how long is left in the song, is frozen at the beginning. I h...

Newbie

When i am listening to music on my phone, and go to the lock screen, it shows that the music is playing, and i can hear it, yet the slider that shows how long i’ve been listening to a song/how long i...

miukkumiu

Newbie

914 Views

1 replies

0 likes

  • 914 Views
  • 1 replies
  • 0 likes

Login error for months

Hi There, ive been trying to log in via my phone app but it keep on saying login (via FB) fails (attached). I can use this via desktop. How do I go about? Cheers!

Newbie

Hi There,    ive been trying to log in via my phone app but it keep on saying login (via FB) fails (attached). I can use this via desktop.    How do I go about?    ...

240 Views

0 replies

0 likes

  • 240 Views
  • 0 replies
  • 0 likes

It plays one song in an album, then goes to queue.

I recently downloaded Spotify to my iPhone. When I click on a song or the "shuffle play" option in an album or playlist, it plays that song then start playing from my queue again. I am currently on the premium trial. How can I make it play a whole al...

Casual Listener

 I recently downloaded Spotify to my iPhone. When I click on a song or the "shuffle play" option in an album or playlist, it plays that song then start playing from my queue again.  I am cu...

Brucker907

Casual Listener

1562 Views

1 replies

1 likes

I can't play just one album or playlist.
  • 1562 Views
  • 1 replies
  • 1 likes

Can't view queue on iPhone

Tried following this guide, but the three bars aren't displayed on my iPhone. I want to view the queue because whenever I try to play another song (from a playlist or album or whatever) it plays one song, then jumps back to whatever the next song in ...

Newbie

Tried following this guide, but the three bars aren't displayed on my iPhone.    I want to view the queue because whenever I try to play another song (from a playlist or album o...

Brucker907

Casual Listener

4054 Views

1 replies

3 likes

  • 4054 Views
  • 1 replies
  • 3 likes

Spotify says it's Offline when my Mobile Data is on (3G)

I want to listen to my music in the car, I don't mind listening to ads. So I leave my mobile data running- it says I have 3G the majority of the time. But my Spotify app tells me I'm offline- I'm definitely not! I just want want to be able to drive a...

Newbie

I want to listen to my music in the car, I don't mind listening to ads. So I leave my mobile data running- it says I have 3G the majority of the time. But my Spotify app tells me I'm offline- I'm def...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
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Downloads won't play

So I a few weeks ago I started noticing an issue where downloaded songs don't play offline. I have reinstalled the app and redownloaded all my songs and now none of they play offline.....help

Casual Listener

So I a few weeks ago I started noticing an issue where downloaded songs don't play offline. I have reinstalled the app and redownloaded all my songs and now none of they play offline.....help 

Puble

Casual Listener

394 Views

3 replies

0 likes

  • 394 Views
  • 3 replies
  • 0 likes

Create a playlist that only plays those songs I have added

Newbie here. I have created a few playlists on my iPad but I noticed that when it cycles through those songs instead of repeating or stopping, it begins to play random songs that I did not include. Is there a setting somewhere to change this behavior...

Newbie

Newbie here.  I have created a few playlists on my iPad but I noticed that when it cycles through those songs instead of repeating or stopping, it begins to play random songs that I did not incl...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
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My Playlists are suddenly acting up!!

"Hello. I’m not sure why this is happening. I used to be able to press a song on my playlist and it would play automatically. Now, it either doesn’t play at all or goes to a completely different song on the playlist(shuffle?) Also, I’m getting commer...

Newbie

  "Hello. I’m not sure why this is happening. I used to be able to press a song on my playlist and it would play automatically. Now, it either doesn’t play at all or goes to a completely differ...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
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Anyone know why I can only play Apple Music and not Spotify in my car?

Anyone know why I can only now play Apple Music rather than Spotify through my car? Never had this problem until the last two days. I connect through my iPhone.

Newbie

Anyone know why I can only now play Apple Music rather than Spotify through my car?  Never had this problem until the last two days.  I connect through my iPhone.

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
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[iOS] Shuffle

Spotify is really pissing me off. Anytime I get in my car and use my Bluetooth, Spotify won’t stay on shuffle. Shuffle mode just keeps turning off and playing the next song. Quit sucking Spotify I am paying for you!!

Newbie

Spotify is really pissing me off. Anytime I get in my car and use my Bluetooth, Spotify won’t stay on shuffle. Shuffle mode just keeps turning off and playing the next song. Quit sucking Spotify I am...

303 Views

0 replies

1 likes

iOS
  • 303 Views
  • 0 replies
  • 1 likes

Ending a Subscription

So I started a subscription at the beginning of this month and I’m trying to end it before th deadline on October 1 so I doesn’t charge me and I go on the app and in my settings and it doesn’t give me an option to cancel. In the app it says I’m on a ...

Casual Listener

So I started a subscription at the beginning of this month and I’m trying to end it before th deadline on October 1 so I doesn’t charge me and I go on the app and in my settings and it doesn’t give m...

Ijashanaa

Casual Listener

484 Views

2 replies

0 likes

  • 484 Views
  • 2 replies
  • 0 likes

Turn off recommended songs

I am a premium user and I would like to turn off recommended songs in playlists. I’m on a data plan and I don’t want to hear that stuff.

Newbie

I am a premium user and I would like to turn off recommended songs in playlists.  I’m on a data plan and I don’t want to hear that stuff.

990 Views

0 replies

2 likes

  • 990 Views
  • 0 replies
  • 2 likes

Superuser Contribution Every week it deletes all my songs

It happens randomly, but at least once a week: all my download switches get unselected and all my songs are gone on my iPhone 6 running the latest iOS 10. Every week, I have to reselect them all. This has happened at least five times in the past few ...

Newbie

It happens randomly, but at least once a week: all my download switches get unselected and all my songs are gone on my iPhone 6 running the latest iOS 10. Every week, I have to reselect them all. Thi...

Melody

Spotify

636 Views

4 replies

0 likes

  • 636 Views
  • 4 replies
  • 0 likes

Music not playing through headphones

Hey everyone, With this recent update spotify music doesn't play through my headphones, either saved on my phone or streaming. Anyone have the same issue?

Casual Listener

Hey everyone,   With this recent update spotify music doesn't play through my headphones, either saved on my phone or streaming. Anyone have the same issue?

dag21

Casual Listener

31399 Views

5 replies

4 likes

  • 31399 Views
  • 5 replies
  • 4 likes

You’re Offline

I have started using Spotify on my premium account AWAY from a wifi connection and came to realize that I only have access to music I have oreviously downloaded. Everytime I want to make a search, access the home and browse buttons I get the same bla...

Casual Listener

I have started using Spotify on my premium account AWAY from a wifi connection and came to realize that I only have access to music I have oreviously downloaded.  Everytime I want to make a sea...

PabloSC

Casual Listener

1121 Views

1 replies

0 likes

  • 1121 Views
  • 1 replies
  • 0 likes