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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30679 Views

40 replies

9 likes

  • 30679 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95405 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1031 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293846 Views

60 replies

15 likes

  • 293846 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123748 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Impossible quitar modo aleatorio en app Iphone con cuenta Premium

Mi suscripción es Premium. En app Iphone continua mi música y mis Playlist en MODO ALEATORIO. He cerrado y abierto sesión e incluso reinstalado la app y nada. Soy suscriptor desde el 2011 y nunca he tenido este problema.Mi targeta de crédito está act...

Casual Listener

Mi suscripción es Premium. En app Iphone continua mi música y mis Playlist en MODO ALEATORIO. He cerrado y abierto sesión e incluso reinstalado la app y nada. Soy suscriptor desde el 2011 y nunca he ...

Silmusicgen

Casual Listener

50318 Views

29 replies

3 likes

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  • 29 replies
  • 3 likes

iOS 11.0.2 - Ford Sync 1.1

Since updating my iPhone to iOS 11.0.2 my Ford Sync 1.1 (Fiesta ST) is connecting but I am unable to see or change the song playing. Spotify is supposed to specifically comparable with the Ford Sync systems.

Newbie

Since updating my iPhone to iOS 11.0.2 my Ford Sync 1.1 (Fiesta ST) is connecting but I am unable to see or change the song playing. Spotify is supposed to specifically comparable with the Ford Sync ...

647 Views

0 replies

0 likes

  • 647 Views
  • 0 replies
  • 0 likes

How to install Spotify app on legacy product (e.g. iPhone 4)

Hi Before Itunes 12.7 there was a trick to install previous version of an app through itunes to be able to install into iPhone 4. Now, with itunes 12.7 not managing app anymore, I have no solution.How to I install Spotify app into iPhone 4?? I know t...

Regular

Hi   Before Itunes 12.7 there was a trick to install previous version of an app through itunes to be able to install into iPhone 4. Now, with itunes 12.7 not managing app anymore, I have no so...

Maxim

Spotify Star

1382 Views

1 replies

0 likes

  • 1382 Views
  • 1 replies
  • 0 likes

Error 404 no iPhone

Nao consigo acessar conta via Facebook(error 404) ou conta normal(senha inválida quando na verdade nao é)

Newbie

Nao consigo acessar conta via Facebook(error 404) ou conta normal(senha inválida quando na verdade nao é)

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Music stops and starts by shaking the iphone

I recently updates my iphone to ios 11.0.3, when I shake my the phone or if I'm walking with it in my pocket the music will stop and start. It's really annoying, anyone got any fixes. The app has the most recent update so I'm not sure if it's the iph...

Newbie

I recently updates my iphone to ios 11.0.3, when I shake my the phone or if I'm walking with it in my pocket the music will stop and start. It's really annoying, anyone got any fixes. The app has the...

1852 Views

0 replies

1 likes

  • 1852 Views
  • 0 replies
  • 1 likes

Solved!! difference between Radio and Stations?

Under the hamburger menu (the 3 lines at the top left), there is a function called "Radio". This seems to contain all the auto-generated playlists that I've made based on a song or artist. I also see "Stations" under "Your Music". In fact, it has the...

Gig Goer

Under the hamburger menu (the 3 lines at the top left), there is a function called "Radio". This seems to contain all the auto-generated playlists that I've made based on a song or artist. I also see...

taytay7721

Casual Listener

25753 Views

8 replies

5 likes

  • 25753 Views
  • 8 replies
  • 5 likes

Only saved songs from an album are displaying in the album

I am looking at an album on my iPhone but it's only displaying the songs from that album that I have saved to my device. On the desktop version there are 10 songs but on my iPhone I can only see the three I have saved. Any ideas?

Newbie

I am looking at an album on my iPhone but it's only displaying the songs from that album that I have saved to my device. On the desktop version there are 10 songs but on my iPhone I can only see the ...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
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Spotify app uses 2GB of my storage with no songs downloaded offline?

I'm really considering switching to Apple Music after my 3 years as a spotify premium member because this is ridiculous.I've undownloaded all of my songs and when I check my storage it still says spotify is using 2GB of my storage. I've deleted the a...

Casual Listener

I'm really considering switching to Apple Music after my 3 years as a spotify premium member because this is ridiculous. I've undownloaded all of my songs and when I check my storage it still says s...

franco15

Casual Listener

5530 Views

2 replies

3 likes

  • 5530 Views
  • 2 replies
  • 3 likes

New full screen display during playback

While listening to the Today's Top Hits playlist with the new vertical Selena video the display for the songs were different. The album art was full screen and the functions were displayed differently. How can I make that my display from now on or is...

Newbie

While listening to the Today's Top Hits playlist with the new vertical Selena video the display for the songs were different.  The album art was full screen and the functions were displayed diff...

jayratch

Newbie

2794 Views

4 replies

12 likes

  • 2794 Views
  • 4 replies
  • 12 likes

App will not display songs or artist name

This app will not display the song or artist name when I use the app via Bluetooth in my car. This started on October 12, 2017. I also can’t skip the song on my car’s control. When I am just using the app with head phones it won’t let me increase the...

Newbie

This app will not display the song or artist name when I use the app via Bluetooth in my car. This started on October 12, 2017. I also can’t skip the song on my car’s control. When I am just using th...

567 Views

0 replies

4 likes

  • 567 Views
  • 0 replies
  • 4 likes

Almost all songs deleted from library

Almost all my songs were randomly deleted from my library and undownloaded from offline play

Newbie

Almost all my songs were randomly deleted from my library and undownloaded from offline play

JayRizzo

Casual Listener

1217 Views

2 replies

0 likes

  • 1217 Views
  • 2 replies
  • 0 likes

New Update removed Swipe to Queue

Please bring this back... its one of the best features of the spotify UI

Newbie

Please bring this back... its one of the best features of the spotify UI 

user-removed

Not applicable

1241 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

Your Top Songs 2016?

just wondering, is there a way to find the Your Top Songs 2016 playlist so far into 2017? i’m in need of a quick throwback moment rn.

Newbie

just wondering, is there a way to find the Your Top Songs 2016 playlist so far into 2017? i’m in need of a quick throwback moment rn. 

Maxim

Spotify Star

10837 Views

1 replies

1 likes

your top songs
your top songs 2016
  • 10837 Views
  • 1 replies
  • 1 likes

I can't see a PLAYLIST anymore when I use Spotify on CarPlay?

Hi - I updated my spotify app to the latest version and also updated to the latest IOS software and noticed that I no longer can see my list of songs on a PLAYLIST?? Does anyone know if this is due to the update?? Anyway know how I can get back acces...

Newbie

Hi -   I updated my spotify app to the latest version and also updated to the latest IOS software and noticed that I no longer can see my list of songs on a PLAYLIST??   Does anyone kno...

573 Views

0 replies

1 likes

  • 573 Views
  • 0 replies
  • 1 likes

Local files playlist not appearing on iPhone

Hi all, Ever since I updated my phone to iOS 11, my mobile spotify hasnt been showing Local Files playlist, which means all my imported songs aren't playing/skipping. Which is frustrating, because the playlist appears on my desktop. Edit: I've tried ...

Regular

Hi all,   Ever since I updated my phone to iOS 11, my mobile spotify hasnt been showing Local Files playlist, which means all my imported songs aren't playing/skipping. Which is frustrating, b...

576 Views

0 replies

0 likes

iphone
local files
Mac
not appearing
  • 576 Views
  • 0 replies
  • 0 likes

Reproduzir todas as musicas

Olá, gostaria de saber como reproduzir as musicas de todas as playlists agora que removeram o botao reproduzir todas aleatoriamente. Era a função que eu mais usava, absurdo.

Regular

Olá, gostaria de saber como reproduzir as musicas de todas as playlists agora que removeram o botao reproduzir todas aleatoriamente. Era a função que eu mais usava, absurdo.

Bittencourt

Spotify Star

32147 Views

23 replies

22 likes

  • 32147 Views
  • 23 replies
  • 22 likes

Starred tracks

Almost all of my starred tracks are gone! I went from like 700 to 100 overnight. I wouldn't even know where to begin when rebuilding. How do I get them back? What happened??

Visitor

Almost all of my starred tracks are gone! I went from like 700 to 100 overnight. I wouldn't even know where to begin when rebuilding. How do I get them back? What happened??

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

I can't log in with my facebook on my Iphone!

It is only in this device that I have this problem. I can log in just fine with in my IPad or desktop.When I try to log in with facebook it opens the facebook authentication of another person (I think it is the person who was the previour owner of my...

Newbie

It is only in this device that I have this problem. I can log in just fine with in my IPad or desktop. When I try to log in with facebook it opens the facebook authentication of another person (I th...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes