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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232939 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114568 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2360 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304071 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129750 Views

19 replies

38 likes

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  • 19 replies
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cant play my spotify on my car radio-

I got a new iphonr 7 and now i cant play my spotify on my radio 

Newbie

I got a new iphonr 7 and now i cant play my spotify on my radio  

Elena85

Casual Listener

429 Views

1 replies

2 likes

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Offline all the time

So I’m a massive fan of music and I need a fix every moment of every day. However, for the past 3 months, my spotify has appeared offline when I have connection. This only happens on my iPhone but is fine on the iPad and PC. I have tried reinstalling...

Newbie

So I’m a massive fan of music and I need a fix every moment of every day. However, for the past 3 months, my spotify has appeared offline when I have connection. This only happens on my iPhone but is...

Bethany_Dawn

Community Legend

403 Views

1 replies

0 likes

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  • 1 replies
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Can't access local files on my iPhone

I just got a bunch of legal MP3's which I've been trying to get into a playlist on spotify. The songs show up on my computer but the playlist is marked as empty when I try to open it on my mobile device. I've tried resetting both my devices, installi...

Casual Listener

I just got a bunch of legal MP3's which I've been trying to get into a playlist on spotify. The songs show up on my computer but the playlist is marked as empty when I try to open it on my mobile dev...

Bethany_Dawn

Community Legend

478 Views

1 replies

0 likes

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Superuser Contribution Can't logon via iOS app

I have a new account I can access via browser (log in and out, play music). However, I can't logon to the iOS app. Keeps telling me I don't have an account. I try using both email and username, neither works. Tried changing password several times, st...

Newbie

I have a new account I can access via browser (log in and out, play music).  However, I can't logon to the iOS app.  Keeps telling me I don't have an account.  I try using both email a...

Jack

Roadie

423 Views

1 replies

0 likes

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Superuser Contribution Do I have to move all my new music to the top ?

Is there any way I can put my new music that I just added into my playlist to show up at the top so I don’t have to scroll down to the bottom of of playlist every time I want to listen to my new music not the old stuff ?

Newbie

Is there any way I can put my new music that I just added into my playlist to show up at the top so I don’t have to scroll down to the bottom of of playlist every time I want to listen to my new musi...

Jack

Roadie

597 Views

3 replies

0 likes

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Audio saturado de las canciones

Hola, de un tiempo para acá el audio de las canciones está saturando todo, desde audífonos hasta el coche, se escucha como pica en la mayoría de las canciones que suenan más fuerte, incluso en Dive de Ed Sheeran se escucha muy saturado, y pica. Conec...

Newbie

Hola, de un tiempo para acá el audio de las canciones está saturando todo, desde audífonos hasta el coche, se escucha como pica en la mayoría de las canciones que suenan más fuerte,  incluso en ...

2184 Views

0 replies

2 likes

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Solved!! Songs stop playing after a minute and a half....

Everything works fine from my phone, but on my iPad it only plays the first minute and a half of each song and then stops (the time continues to run but no music is playing, then when I push pause/play again it gets stuck back at the minute and a hal...

Casual Listener

Everything works fine from my phone, but on my iPad it only plays the first minute and a half of each song and then stops (the time continues to run but no music is playing, then when I push pause/pl...

Ihave2nouserNam

Casual Listener

17314 Views

10 replies

1 likes

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  • 10 replies
  • 1 likes

Auto-Pause when Smartwatch out of range?

I just noticed this happening reently - at work I have Spotify on my phone playing to a bluetooth speaker. When I walk away (to go to the bathroom about 50 meters away, or to a meeting) and leave my phone on my desk, I return to find that Spotify has...

Casual Listener

I just noticed this happening reently - at work I have Spotify on my phone playing to a bluetooth speaker. When I walk away (to go to the bathroom about 50 meters away, or to a meeting) and leave my ...

438 Views

0 replies

0 likes

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Superuser Contribution Where are my saved albums. IPhone 6s

Hi. Pretty simple question really. Where are my 'saved albums' stored? They aren't in playlists. They aren't in my library. There is no 'my albums' tab. Please help as I save albums all the time but can never access them. I pay for a family premium m...

Newbie

Hi. Pretty simple question really. Where are my 'saved albums' stored?  They aren't in playlists. They aren't in my library. There is no 'my albums' tab.   Please help as I save albums all...

Jack

Roadie

1038 Views

1 replies

0 likes

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Song is not available

Hey.i have an issue.when i try to play some songs, it just tells me that "the song is not available, and that i only can play it, if i have downloaded it. PLEASE HELP!

Newbie

Hey. i have an issue. when i try to play some songs, it just tells me that "the song is not available, and that i only can play it, if i have downloaded it.   PLEASE HELP!

419 Views

0 replies

0 likes

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Superuser Contribution Made for you

Afternoon Guys I listent to Spotify quite a lot, my mixes work well and represent what I listen to. However the Made for you section of the home screen always says get better recommendations the more you listen! and only has my mixes in it. I realise...

Newbie

Afternoon Guys   I listent to Spotify quite a lot, my mixes work well and represent what I listen to. However the Made for you section of the home screen always says get better recommendations...

Jack

Roadie

4067 Views

1 replies

0 likes

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I can’t listen to a certain artist in a phone

I tried to listen a certain artist in one iphone, but it doesn’t happen anything, I can listen to other artists except that one. Then I checked the same artist in another iphone and I was able to listen to it, why can’t I listen to it in my other iph...

Newbie

I tried to listen a certain artist in one iphone, but it doesn’t happen anything, I can listen to other artists except that one. Then I checked the same artist in another iphone and I was able to lis...

CydneyBusler

Casual Listener

1150 Views

2 replies

0 likes

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How do I see the album I am listening to but the track in the album list

The only options I have when a song is playing (and I can see the album cover in the middle/top of screen) is to click on to[ right, this then opens a new window showing next up or I can click on the album/artist underneath the album cover and this s...

Newbie

The only options I have when a song is playing (and I can see the album cover in the middle/top of screen) is to click on to[ right, this then opens a new window showing next up or I can click on the...

403 Views

0 replies

0 likes

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Add to que is not working on IPad version

Using Spotify on IPad Latest operating version, I can add about two songs to que but that’s it. The only way I can increase the que is by going into the next up view, changing it to list view and turning shuffle on and off. Once I’ve done this I can ...

Newbie

Using Spotify on IPad Latest operating version, I can add about two songs to que but that’s it. The only way I can increase the que is by going into the next up view, changing it to list view and tur...

382 Views

0 replies

0 likes

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Fourth song on the queue is blank

New iPhone 8+ running most recent Spotify app and iOS The fourth song in the queue is always blank for some reason? Picture attached

Newbie

New iPhone 8+ running most recent Spotify app and iOS   The fourth song in the queue is always blank for some reason? Picture attached

382 Views

0 replies

0 likes

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library not showing up iPhone

All of my libraries are not showing up on my iPhone. I can still see it on my laptop it's just my phone. What can I do?

Newbie

All of my libraries are not showing up on my iPhone.  I can still see it on my laptop it's just my phone. What can I do? 

369 Views

0 replies

0 likes

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Loosing all my music.

The last month I’ve been having heaps of problems with my account. I’ve lost all my downloaded saved music 3 times and this morning it happened again but now it’s also not showing 90% of my albums. I’m not doing anything differently but extremely fru...

Newbie

The last month I’ve been having heaps of problems with my account. I’ve lost all my downloaded saved music 3 times and this morning it happened again but now it’s also not showing 90% of my albums. I...

320 Views

0 replies

0 likes

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iOS testFligt code

Hello! Last week Thursday I received a message by Meredith that I’m going to get an email with the TestFlight instructions. But I haven’t received one yet. I’ve also looked into my spamfolder. What can I do now? La semana pasada recibi un mensaje de ...

Newbie

Hello!      Last week Thursday I received a message by Meredith that I’m going to get an email with the TestFlight instructions. But I haven’t received one yet. I’ve also looked int...

733 Views

0 replies

0 likes

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New St. Vincent Won't Play on iOS.

I cant get the new St. Voncent album (Masseduction) to play on my iPhone, but it will play on my desktop just fine. I am a longtime premium subscriber. All other options I tried on my phone played fine when selected.

Newbie

I cant get the new St. Voncent album (Masseduction) to play on my iPhone, but it will play on my desktop just fine. I am a longtime premium subscriber. All other options I tried on my phone played fi...

lenjammin30

Regular

751 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

melissa horn won't play on my iphone 6s plus

I'm currently having aproblem with Melissa Horn, an artist that I play regularly on spotify, as a premium member, on my iphone 6s plus. My OS is updated to the newest version, OS 11, and i keep my apps updated. I've reinstalled spotify a couple of ti...

Newbie

I'm currently having aproblem with Melissa Horn, an artist that I play regularly on spotify, as a premium member, on my iphone 6s plus. My OS is updated to the newest version, OS 11, and i keep my ap...

lenjammin30

Regular

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes