Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2025-04-12 6:43:03 PM
Rastereyes
Casual Listener
85970 Views
19 replies
38 likes

85970 Views
19 replies
38 likes

iOS Does Not See Devices

*** Posting again because the previous post just disappeared ***1 MacBook Air2 iPhone 7 phones. One phone can see the MacBook when Spotify is open, one cannot. This happened when we both had iPhone 6 phones recently. It's not a phone thing, it's an a...

arretx
Casual Listener
*** Posting again because the previous post just disappeared *** 1 MacBook Air 2 iPhone 7 phones. One phone can see the MacBook when Spotify is open, one cannot. This happened when w...
2017-10-01 6:58:02 AM
2017-10-01 6:59:48 AM
arretx
Casual Listener
301 Views
1 replies
0 likes

301 Views
1 replies
0 likes

Bug - Next song jumps to another playlist

Hi, I've restarted multiple times, but in any playlist, the next song won't play because it's jumping to another song from another playlist. Has anyone had this happen before? What should I do? I have premium. Thanks,Emily

emilyhinshaw
Newbie
Hi, I've restarted multiple times, but in any playlist, the next song won't play because it's jumping to another song from another playlist. Has anyone had this happen before? What should I ...
2017-09-30 4:06:38 PM
378 Views
0 replies
1 likes

378 Views
0 replies
1 likes

Cannot connect to Chromcast with newest version of Spotify

I cannot find the chromecast with the newest version of Spotify. I have never had any problems with this before. Spotify version 8.4.18, iOS 10.3.3Is this a known problem?Best regards,Stefan

steeks
Newbie
I cannot find the chromecast with the newest version of Spotify. I have never had any problems with this before. Spotify version 8.4.18, iOS 10.3.3 Is this a known problem? Best regards, St...
2017-09-21 6:26:56 PM
2017-09-30 2:17:30 PM
kasperkamperman
Music Fan
876 Views
3 replies
0 likes

876 Views
3 replies
0 likes

Wifi Speaker

When I log off Spotify music pauses on my Polk Omni s2. I can push the play button on the speaker and music continues where I left off when I logged off. Have the speaker also linked with an echo dot. This prevents the echo dot from working. Only sol...

jwinjax
Newbie
When I log off Spotify music pauses on my Polk Omni s2. I can push the play button on the speaker and music continues where I left off when I logged off. Have the speaker also linked with...
2017-09-30 1:13:02 PM
311 Views
0 replies
0 likes

311 Views
0 replies
0 likes

Feedback from a long-time unhappy customer

I have to say, whilst being a premium user for the last 5 years has left me feeling very satisfied with the app, I’ve recently realised how little attention the iOS version of Spotify gets. Issue #1 - Landscape support. This is a feature that people ...

RobxDiavollo
Newbie
I have to say, whilst being a premium user for the last 5 years has left me feeling very satisfied with the app, I’ve recently realised how little attention the iOS version of Spotify gets. ...
2017-09-30 10:29:34 AM
333 Views
0 replies
0 likes

333 Views
0 replies
0 likes

Superuser Contribution Lost downloads (not the 1st time)

Hello, it's not the first time that I lost all downloads in my iPhone app. Actually I downloaded nearly 2.000 tracks. 2 weeks later, when I opened the spotify app there were no one album and track offline on my iPhone. Now I've to initiate the downlo...

thorsten1304
Regular
Hello, it's not the first time that I lost all downloads in my iPhone app. Actually I downloaded nearly 2.000 tracks. 2 weeks later, when I opened the spotify app there were no one albu...
2017-08-02 10:41:10 AM
2017-09-30 1:32:45 AM
momwab
Casual Listener
1194 Views
5 replies
0 likes

1194 Views
5 replies
0 likes

Won't let me save music even though storage isn't full

I've had a Spotify Premium for about a year now and haven't had any problems, but within the last few weeks I have been unable to download or even save music and artists to my account. I've tried undownloading all my music and unsaving artists to mak...

nataliewiggles
Newbie
I've had a Spotify Premium for about a year now and haven't had any problems, but within the last few weeks I have been unable to download or even save music and artists to my account. I've tried und...
2017-09-29 10:45:40 PM
235 Views
0 replies
0 likes

235 Views
0 replies
0 likes

Login issues

I have reset password multiple times. I then go to login and and am not able to. I am not using email but am using user name. This is on iPhone 7

Indynext
Newbie
I have reset password multiple times. I then go to login and and am not able to. I am not using email but am using user name. This is on iPhone 7
2017-09-29 10:26:36 PM
229 Views
0 replies
0 likes

229 Views
0 replies
0 likes

Música que se borra constantemente

Buenas tardesquisiera que me puedan ayudar. Me pasa que la música que descargo en mi dispositivo iPhone 4s se borra constantemente y me toca volver a descargar todo. No sé qué hacer, me sucede seguido. De igual manera ha pasado con mi iPad aunque sol...

Jukapin38
Newbie
Buenas tardes quisiera que me puedan ayudar. Me pasa que la música que descargo en mi dispositivo iPhone 4s se borra constantemente y me toca volver a descargar todo. No sé qué hacer, me sucede segu...
2017-09-29 10:26:23 PM
262 Views
0 replies
0 likes

262 Views
0 replies
0 likes

Solved!! View queue on iPhone

Hi there, I am looking for the songs, i have listened to yesterday evening. But i cant find the option to see my queue. How does it work? I found this here in the forum - http://community.spotify.com/t5/Spotify-Ideas/View-queue-on-iPhone/idi-p/85581-...

mrcue
Casual Listener
Hi there, I am looking for the songs, i have listened to yesterday evening. But i cant find the option to see my queue. How does it work? I found this here in the forum - http:/...
2014-11-12 9:54:42 AM
2017-09-29 10:13:50 PM
chrisfaith
Newbie
15360 Views
11 replies
0 likes

15360 Views
11 replies
0 likes

Flat battery - have to sign in each time

Two to three years ago I was plagued with a bug which was investigated but never resolved, however, it did finally resolve itself but since version 8.4.9 it’s back! When my iPhone goes flat (or I have to turn it off) and I open Spotify once it comes ...

LiamSteven
Regular
Two to three years ago I was plagued with a bug which was investigated but never resolved, however, it did finally resolve itself but since version 8.4.9 it’s back! When my iPhone goes flat ...
2017-09-29 9:57:16 PM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

How can I rollback this last bleeping update??

Updated spotify. I dont see nomore devices in device menu and cant play on my receiver. It works well yesterday and its only why I bought premium account. How can I see network devices as it was or rollback this stupid update??

ppphhh
Newbie
Updated spotify. I dont see nomore devices in device menu and cant play on my receiver. It works well yesterday and its only why I bought premium account. How can I see network devices as it was or r...
2017-09-29 9:45:35 PM
317 Views
0 replies
0 likes

317 Views
0 replies
0 likes

Very complicated issue with greyed-out songs

Yes, this is long. Yes, there's a TL;DR. So I was trying to add a few new local files to my library today. I followed the standard procedure of "Add them to a playlist and download the playlist on the phone." All of the new tracks are greyed-out and ...

Haileybird81
Newbie
Yes, this is long. Yes, there's a TL;DR. So I was trying to add a few new local files to my library today. I followed the standard procedure of "Add them to a playlist and download the playl...
2017-09-29 9:12:03 PM
453 Views
0 replies
0 likes

453 Views
0 replies
0 likes

Free Trial Ended on iPhone. Where can I upgrade to premium?

My trial for spotify ended and I'm trying to upgrade but I can't find where to do this!! I'm on an iPhone and this is very frustrating. How can I upgrade? It doesn't show me an option

Tianahautumn
Newbie
My trial for spotify ended and I'm trying to upgrade but I can't find where to do this!! I'm on an iPhone and this is very frustrating. How can I upgrade? It doesn't show me an option
2013-02-01 10:20:38 PM
2017-09-29 8:33:41 PM
SirasTheus1
Newbie
91273 Views
13 replies
22 likes

91273 Views
13 replies
22 likes

Solved!! Issues with Spotify app in iOS 11

Since updating to iOS 11, I’ve had multiple problems with the Spotify app while it runs in the background. 1.) no control widget on the lock screen while music plays 2.) unable to skip/pause/play song in control center. Only works for the Apple Music...

trumpetmuseum
Regular
Since updating to iOS 11, I’ve had multiple problems with the Spotify app while it runs in the background. 1.) no control widget on the lock screen while music plays 2.) unable to s...
2017-09-25 8:11:19 PM
2017-09-29 7:15:12 PM
askmcg
Newbie
9106 Views
2 replies
2 likes

9106 Views
2 replies
2 likes

Local files will not play on mobile device

This was a question I had posted earlier, but was marked as closed. My issue was not resolved, however I should be more specific. "Formation" by Beyonce on the Lemonade album is the only frigging song that won't sync to my mobile device, even though ...

user-removed
Visitor
This was a question I had posted earlier, but was marked as closed. My issue was not resolved, however I should be more specific. "Formation" by Beyonce on the Lemonade album is the only frigging son...
2017-09-29 6:51:03 PM
353 Views
0 replies
0 likes

353 Views
0 replies
0 likes

Solved!! Running is missing an iOS

Why running with detect tempo has been removed on iOS???

Matthias83
Casual Listener
Why running with detect tempo has been removed on iOS???
2017-09-09 12:24:18 PM
2017-09-29 6:38:29 PM
Matthias83
Casual Listener
1144 Views
4 replies
1 likes

1144 Views
4 replies
1 likes

Artist profile photo not adjusting

Hi, I have adjusted my profile picture accordingly from my desktop so it "looks great on Spotify" however it's not adjusting accordingly on the app. My head is cut off. What can I do? Freaking out a bit because I just released a new EP and today is r...

LJ1922
Newbie
Hi, I have adjusted my profile picture accordingly from my desktop so it "looks great on Spotify" however it's not adjusting accordingly on the app. My head is cut off. What can I do? Freaking ...
2017-09-29 4:42:59 PM
227 Views
0 replies
0 likes

227 Views
0 replies
0 likes

IOS 11 - Spotify pauses when opening and closing apps

Ever since I downloaded IOS 11 my spofity app automatically pauses everytime I hit the home button to open another app, also pauses when I reopen my phone after being locked (music playing while locked). I will then turn the music back on in the app ...

boomboom747
Newbie
Ever since I downloaded IOS 11 my spofity app automatically pauses everytime I hit the home button to open another app, also pauses when I reopen my phone after being locked (music playing while lock...
2017-09-29 4:27:09 PM
705 Views
0 replies
0 likes

705 Views
0 replies
0 likes

Spotify Won't display/opperate with Ford Sync 3

I have iPhone 6s iOS 11 with up to date spotify. None of the artist info will display, nor will any of the buttons in the vehicle work with spotify. I can play a song through bluetooth but can not skip a song with using the vehicles buttons. Was all ...

terry580
Newbie
I have iPhone 6s iOS 11 with up to date spotify. None of the artist info will display, nor will any of the buttons in the vehicle work with spotify. I can play a song through bluetooth but can not sk...
2017-09-27 1:40:03 AM
2017-09-29 4:03:07 PM
bobmcbobson
Newbie
845 Views
3 replies
0 likes

845 Views
3 replies
0 likes

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