Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37116 Views

41 replies

10 likes

  • 37116 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102588 Views

115 replies

12 likes

Other
  • 102588 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
  • 1302 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299114 Views

61 replies

16 likes

  • 299114 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125810 Views

19 replies

38 likes

  • 125810 Views
  • 19 replies
  • 38 likes

Add to que is not working on IPad version

Using Spotify on IPad Latest operating version, I can add about two songs to que but that’s it. The only way I can increase the que is by going into the next up view, changing it to list view and turning shuffle on and off. Once I’ve done this I can ...

Newbie

Using Spotify on IPad Latest operating version, I can add about two songs to que but that’s it. The only way I can increase the que is by going into the next up view, changing it to list view and tur...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Fourth song on the queue is blank

New iPhone 8+ running most recent Spotify app and iOS The fourth song in the queue is always blank for some reason? Picture attached

Newbie

New iPhone 8+ running most recent Spotify app and iOS   The fourth song in the queue is always blank for some reason? Picture attached

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

library not showing up iPhone

All of my libraries are not showing up on my iPhone. I can still see it on my laptop it's just my phone. What can I do?

Newbie

All of my libraries are not showing up on my iPhone.  I can still see it on my laptop it's just my phone. What can I do? 

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

Loosing all my music.

The last month I’ve been having heaps of problems with my account. I’ve lost all my downloaded saved music 3 times and this morning it happened again but now it’s also not showing 90% of my albums. I’m not doing anything differently but extremely fru...

Newbie

The last month I’ve been having heaps of problems with my account. I’ve lost all my downloaded saved music 3 times and this morning it happened again but now it’s also not showing 90% of my albums. I...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

iOS testFligt code

Hello! Last week Thursday I received a message by Meredith that I’m going to get an email with the TestFlight instructions. But I haven’t received one yet. I’ve also looked into my spamfolder. What can I do now? La semana pasada recibi un mensaje de ...

Newbie

Hello!      Last week Thursday I received a message by Meredith that I’m going to get an email with the TestFlight instructions. But I haven’t received one yet. I’ve also looked int...

718 Views

0 replies

0 likes

  • 718 Views
  • 0 replies
  • 0 likes

New St. Vincent Won't Play on iOS.

I cant get the new St. Voncent album (Masseduction) to play on my iPhone, but it will play on my desktop just fine. I am a longtime premium subscriber. All other options I tried on my phone played fine when selected.

Newbie

I cant get the new St. Voncent album (Masseduction) to play on my iPhone, but it will play on my desktop just fine. I am a longtime premium subscriber. All other options I tried on my phone played fi...

lenjammin30

Regular

725 Views

2 replies

2 likes

  • 725 Views
  • 2 replies
  • 2 likes

melissa horn won't play on my iphone 6s plus

I'm currently having aproblem with Melissa Horn, an artist that I play regularly on spotify, as a premium member, on my iphone 6s plus. My OS is updated to the newest version, OS 11, and i keep my apps updated. I've reinstalled spotify a couple of ti...

Newbie

I'm currently having aproblem with Melissa Horn, an artist that I play regularly on spotify, as a premium member, on my iphone 6s plus. My OS is updated to the newest version, OS 11, and i keep my ap...

lenjammin30

Regular

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Dance Party playlist no longer mixing correctly.

edit: Sorry for all the edits, I just wanted to link to the playlist but the forums are hellbent on embedding the actual playlist into my post, which made for yucky formatting nightmares, so now I'm extra frustrated. One of my favourite discoveries o...

Music Fan

edit: Sorry for all the edits, I just wanted to link to the playlist but the forums are hellbent on embedding the actual playlist into my post, which made for yucky formatting nightmares, so now I'm ...

levstef

Newbie

1984 Views

3 replies

2 likes

Playback issue
  • 1984 Views
  • 3 replies
  • 2 likes

SAVED songs not saving!

I'm frustrated! As I'm paying premium and ever since the last update my offline songs won't stay saved! And I have to keep downloading them! If it fails to be resolved I'm cancelling my subscription!

Newbie

I'm frustrated! As I'm paying premium and ever since the last update my offline songs won't stay saved! And I have to keep downloading them! If it fails to be resolved I'm cancelling my subscription!

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Premium subscription not updating

Hello, I previously had Premium for family, the credit card associated with the account was lost, and the account switched to free due to payment issue. We fixed the payment, reinstated the Premium for Family subscription, but it will not update on m...

Newbie

Hello,   I previously had Premium for family, the credit card associated with the account was lost, and the account switched to free due to payment issue. We fixed the payment, reinstated the ...

610 Views

0 replies

0 likes

Premium
  • 610 Views
  • 0 replies
  • 0 likes

Can I download music to my phone?

I'm wondering if the downloaded playlists in premium can somehow end up on my phone. Thx

Casual Listener

I'm wondering if the downloaded playlists in premium can somehow end up on my phone. Thx 🙂

OneHappyMomma

Newbie

110123 Views

11 replies

7 likes

  • 110123 Views
  • 11 replies
  • 7 likes

Lock Screen and Bluetooth Controls not working

As soon as I updated my iPhone software my Spotify controls stopped working. It no longer comes up on my lockscreen. I can’t change the song through my car or Bluetooth headphones anymore. I honestly just want to solve the issue.

Casual Listener

As soon as I updated my iPhone software my Spotify controls stopped working. It no longer comes up on my lockscreen. I can’t change the song through my car or Bluetooth headphones anymore. I honestly...

bdouglass97

Newbie

1134 Views

2 replies

3 likes

  • 1134 Views
  • 2 replies
  • 3 likes

Can’t switch songs

Can’t figure out how my wife’s phone is this strange loop. Can’t switch away from the current song. If I browse or search or go to another playlist, and try to select a different song, all I get is a pulse from the green shuffle play button.

Regular

Can’t figure out how my wife’s phone is this strange loop. Can’t switch away from the current song. If I browse or search or go to another playlist, and try to select a different song, all I get is a...

625 Views

0 replies

0 likes

  • 625 Views
  • 0 replies
  • 0 likes

Solved!! Playlists 'Loading'

Never had any issues before but I today created a new playlist on my Mac however it seems to not want to sync to my iPhone with a playlist called 'Loading' appearing. Any help greatly appreciated. Have reinstalled Spotify app on iPhone and cleared ca...

Regular

Never had any issues before but I today created a new playlist on my Mac however it seems to not want to sync to my iPhone with a playlist called 'Loading' appearing. Any help greatly appreciated. Ha...

Masterwayne2759

Casual Listener

23210 Views

97 replies

0 likes

  • 23210 Views
  • 97 replies
  • 0 likes

I cannot use spotify because i cannot get it online

I being trying every recommedation on the internet and nothing. I am paying a premium account and cannot use it. Please help.

Newbie

I being trying every recommedation on the internet and nothing. I am paying a premium account and cannot use it. Please help. 

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
  • 0 likes

Songs gone

Since the last update I have missing songs from playlists and downloaded albums. Why is this?

Visitor

Since the last update I have missing songs from playlists and downloaded albums. Why is this?

user-removed

Not applicable

883 Views

4 replies

0 likes

  • 883 Views
  • 4 replies
  • 0 likes

Syncing local files to iphone isn't working

Hello!I have a problem with syncing local files. I've created a new playlist with local files on my computer and downloaded it. Then I tried to download it on my Iphone 7 (using same WIFI and having Spotify opened on my computer), and it wasn't downl...

Newbie

Hello! I have a problem with syncing local files. I've created a new playlist with local files on my computer and downloaded it. Then I tried to download it on my Iphone 7 (using same WIFI and ...

588 Views

0 replies

2 likes

  • 588 Views
  • 0 replies
  • 2 likes

Unplayable songs

I cannot play Nirvana and Metallica songs on my iPhone7

Casual Listener

I cannot play Nirvana and Metallica songs on my iPhone7

494 Views

0 replies

1 likes

  • 494 Views
  • 0 replies
  • 1 likes

Local files on Mac got wiped and I still have those files on my iPhone - what to do

Hey there, my Mac has recently been hacked so it has been wiped clean. My iPhone was spared and i still have all the playlist previously saved from the local files from Mac on my iPhone. What can I do so these playlists won't be removed when I syncro...

Newbie

Hey there, my Mac has recently been hacked so it has been wiped clean. My iPhone was spared and i still have all the playlist previously saved from the local files from Mac on my iPhone. What can I d...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Latest Spotify Update - Changed In-Car Display

So I updated to v8.4.22.515 at the weekend.Previously, when I connected my phone to car via Bluetooth, the car's display showed me track, artist, track, time, track advance/back buttons etc.Now, since this latest Spotify update, all it shows me is th...

Roadie

So I updated to v8.4.22.515 at the weekend. Previously, when I connected my phone to car via Bluetooth, the car's display showed me track, artist, track, time, track advance/back buttons etc. Now, ...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes