Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Error 404

Error 404

Can't log in at all. Tried a few of the suggestions from the help desk and nothing has worked.

Reply
5 Replies

Hi,

Are you able to duplicate what the error looks like with a screenshot + the fixes you already tried?

I tried logging in with Facebook and without Facebook. See attached. I deleted Spotify and downloaded it from the website. I also read to unclick my email under Facebook.

IMG_3027.PNG
IMG_3026.PNG

Looks like this was covered in a similar thread that might provide a fix.

I'd try what they logged as the solution and see if it helps. 🙂

https://community.spotify.com/t5/Accounts/Unable-to-log-in-error-code-404/td-p/1029941

Didn't work 😞

That's a bummer!

My best suggestion would be to do a live chat with a Spotify rep and see if they can access your account and walk you through.

 

Here's a quick link to get started. 

https://support.spotify.com/us/contact-spotify-support/

 

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random