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Error 404

Error 404

Can't log in at all. Tried a few of the suggestions from the help desk and nothing has worked.

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5 Replies

Hi,

Are you able to duplicate what the error looks like with a screenshot + the fixes you already tried?

I tried logging in with Facebook and without Facebook. See attached. I deleted Spotify and downloaded it from the website. I also read to unclick my email under Facebook.

IMG_3027.PNG
IMG_3026.PNG

Looks like this was covered in a similar thread that might provide a fix.

I'd try what they logged as the solution and see if it helps. 🙂

https://community.spotify.com/t5/Accounts/Unable-to-log-in-error-code-404/td-p/1029941

Didn't work 😞

That's a bummer!

My best suggestion would be to do a live chat with a Spotify rep and see if they can access your account and walk you through.

 

Here's a quick link to get started. 

https://support.spotify.com/us/contact-spotify-support/

 

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