Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
247482 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
132669 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456944 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
310311 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have been taken 9,90 € by spotify but no account has been activated on the account
I have been taken 9,90 € by spotify but no account has been activated on the account
347 Views
0 replies
0 likes
Yeah so I had a bunch of local files synced to my old iPhone 6 and I synced them by dragging them from local files on my Mac desktop to playlists in the desktop version of Spotify. But the playlists on my new iPhone 8 do not even display those tracks...
Yeah so I had a bunch of local files synced to my old iPhone 6 and I synced them by dragging them from local files on my Mac desktop to playlists in the desktop version of Spotify. But the playlists ...
684 Views
0 replies
0 likes
Whether I am playing a downloaded song or streaming- the FIRST song I play, about 20 seconds into the track, the audio cuts out from my speakers. I have tested it on my native iPhone 7+ speakers, my wired EarPods, my AirPods, 3 different Bluetooth co...
Whether I am playing a downloaded song or streaming- the FIRST song I play, about 20 seconds into the track, the audio cuts out from my speakers. I have tested it on my native iPhone 7+ speakers, my ...
512 Views
0 replies
0 likes
I cant donwload spotify in my iphone, it does not load what should I do
I cant donwload spotify in my iphone, it does not load what should I do
324 Views
0 replies
0 likes
sometimes one song plays then no more will play after that song is over. even for some ads. it's just stops then when you try to press shuffle it doesn't play any songs from the playlist again for a while. i'm very frustrated, i updated the app yeste...
sometimes one song plays then no more will play after that song is over. even for some ads. it's just stops then when you try to press shuffle it doesn't play any songs from the playlist again ...
266 Views
0 replies
0 likes
Do I get my saved songs when I change to a new device?Also, how do I search artists and albums in my saved songs?
Do I get my saved songs when I change to a new device? Also, how do I search artists and albums in my saved songs?
Spotify Star
1177 Views
5 replies
0 likes
Hi, i am experiencing severe battery usage when using Spotify. I have tried removing and reinstalling the app. Background Refresh is turned off. I have tested in offline and streaming mode and the drain is the same. I close the app completely when no...
Hi, i am experiencing severe battery usage when using Spotify. I have tried removing and reinstalling the app. Background Refresh is turned off. I have tested in offline and streaming mode and...
682 Views
0 replies
1 likes
Hello all - I cant for the life of me figure out how to share the 30 second clip stories of an album onto FB. I click share and copy, then paste onto my FB page. All I get is the album art work thumbnail and the title etc to the right - no clips or t...
Hello all - I cant for the life of me figure out how to share the 30 second clip stories of an album onto FB. I click share and copy, then paste onto my FB page. All I get is the album art work thumb...
Not applicable
422 Views
1 replies
0 likes
I am very frustrated with the spotify app i went onto the updated spotify app and it asked me to log in so i did. I logged in to find out that all of my playlists that i have created were lost i then went to the recovery playlist section in spotify a...
I am very frustrated with the spotify app i went onto the updated spotify app and it asked me to log in so i did. I logged in to find out that all of my playlists that i have created were lost i then...
351 Views
0 replies
0 likes
I have an iphone 6s, and the newest iOS update. Whenever I am playing music in Spotify and try to change the volume, it automatically switches to iTunes.
I have an iphone 6s, and the newest iOS update. Whenever I am playing music in Spotify and try to change the volume, it automatically switches to iTunes.
453 Views
0 replies
0 likes
When I play a song from a specific playlist the next song gooes out of the playlist to some random song that is not in the playlist I tried the settings and nothing works. what do I do?
When I play a song from a specific playlist the next song gooes out of the playlist to some random song that is not in the playlist I tried the settings and nothing works. what do I do?
295 Views
0 replies
0 likes
When I play a song from a specific playlist the next song gooes out of the playlist to some random song that is not in the playlist I tried the settings and nothing works. what do I do?
When I play a song from a specific playlist the next song gooes out of the playlist to some random song that is not in the playlist I tried the settings and nothing works. what do I do?
339 Views
0 replies
0 likes
Hi there i can see the menu with library, browse etc at the bottom but I can't get it to pop up long enough to click on it so I'm stuck on the 1 tab.i just have a new iPhone so it may be a really easy fix but it's really annoying at the moment!
Hi there i can see the menu with library, browse etc at the bottom but I can't get it to pop up long enough to click on it so I'm stuck on the 1 tab. i just have a new iPhone so it may be a...
333 Views
0 replies
0 likes
Sine I updated several days ago, I am unable to "control" Spotify through my car's system (changing tracks, repeating et al)
Sine I updated several days ago, I am unable to "control" Spotify through my car's system (changing tracks, repeating et al)
Casual Listener
993 Views
2 replies
0 likes
So, I am having problems playing my songs/playlists from my iphone through my car. Up until a week ago, it worked just fine. Now it starts to play a track but fades to stop within a couple of seconds. What goin on! any ideas. My car is 2012 so not ne...
So, I am having problems playing my songs/playlists from my iphone through my car. Up until a week ago, it worked just fine. Now it starts to play a track but fades to stop within a couple of seconds...
535 Views
0 replies
0 likes
After the latest iOS update i can't find the settings, like the equalizer and overflow options. Where can i find them?
After the latest iOS update i can't find the settings, like the equalizer and overflow options. Where can i find them?
Newbie
99434 Views
6 replies
1 likes
Hello, I’m hoping someone can help me! I have recently downloaded the newest version of apple software 11.0.3, since then I am unable to control the Spotify app through the lock screen or the control centre. To change the song or volume of the music ...
Hello, I’m hoping someone can help me! I have recently downloaded the newest version of apple software 11.0.3, since then I am unable to control the Spotify app through the lock screen or the ...
Newbie
1004 Views
1 replies
0 likes
Iphone EarPods controls do not work with the Spotify mobile app. Is this really an issue Spotify cannot figure out and solve? Seems like I pay $10 a month for a 'premium' service it should really be 'premium' service. This is awful...what a joke.
Iphone EarPods controls do not work with the Spotify mobile app. Is this really an issue Spotify cannot figure out and solve? Seems like I pay $10 a month for a 'premium' service it shoul...
Newbie
19993 Views
13 replies
2 likes
Hi, I'm struggling with this for quite some time now. Spotify app on Iphone 6S seems not to be able to scrobble my tracks to last.fm.Phone is online for sure.Last.fm credentials are correct. Disabling and re-enabling scrobbling does not resolve the i...
Hi, I'm struggling with this for quite some time now. Spotify app on Iphone 6S seems not to be able to scrobble my tracks to last.fm. Phone is online for sure. Last.fm crede...
Newbie
8301 Views
6 replies
2 likes
This option shows up in iOS but does not actually disable the behind the lyrics feature as it suggests.
This option shows up in iOS but does not actually disable the behind the lyrics feature as it suggests.
434 Views
0 replies
0 likes
