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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37101 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102567 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1301 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299106 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125794 Views

19 replies

38 likes

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Solved!! Activation premium?

Hi, i have problem with premium i bought premium but in my app have just Free... some photos here... what i think... premium acc will start after 30 days or what?please contact me on petrbouskaik@seznam.cz thanks Petr...

Regular

Hi, i have problem with premium i bought premium but in my app have just Free... some photos here... what i think... premium acc will start after 30 days or what? please contact me on petrbouskaik@s...

Luke

Community Legend

1264 Views

9 replies

0 likes

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Local Files not showing up on iphone

so I have an iphone 6. i downloaded some local files and put them on my computer in a little playlist and they show up and play perfectly. however, when i try to access that same playlist on my phone, it is empty. i have tried literally every trick o...

Newbie

so I have an iphone 6. i downloaded some local files and put them on my computer in a little playlist and they show up and play perfectly. however, when i try to access that same playlist on my phone...

358 Views

0 replies

0 likes

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Superuser Contribution Problema premiun

Actualmente ya actualice mi cuenta a premiun, cerré he inicie sesión nuevamente, en el iPhone, aparece premiun me permite en el home de cuenta descargar las canciones pero no me permite pasarlas y coloca la publicidad de pasarme a premiun

Newbie

Actualmente ya actualice mi cuenta a premiun, cerré he inicie sesión nuevamente, en el iPhone, aparece premiun me permite en el home de cuenta descargar las canciones pero no me permite pasarlas y co...

Ramirezvictor

Newbie

508 Views

2 replies

0 likes

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Subscribe to a specific artist on my Iphone

I can't play Eminemom my Iphone. Earlier it didn't work on my mac either, but then I reinstalled it twice then it worked. I did the same on my phone several times, but it didn't work, except for a few hours the first time I did it.

Newbie

I can't play Eminemom my Iphone. Earlier it didn't work on my mac either, but then I reinstalled it twice then it worked. I did the same on my phone several times, but it didn't work, except for a fe...

285 Views

0 replies

0 likes

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Solved!! Always stuck at 0:07s?

I don't know why, I got iPad and iPad Mini and iPhone. All of the devices are the same. Just playing 7s or 8s or 9s, then keeps stuck playing, sometime it may takes a few seconds then keep playing, but the most of times it just stuck there and doing ...

Gig Goer

I don't know why, I got iPad and iPad Mini and iPhone.   All of the devices are the same.   Just playing 7s or 8s or 9s, then keeps stuck playing, sometime it may takes a few second...

Killsting

Gig Goer

871 Views

4 replies

0 likes

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Purchased Spotify but it still says I have a Free account

I purchased Spotify premium on my iPad then went to my phone which has the same account, none of the features with premium worked and it still said I had a free account?

Newbie

I purchased Spotify premium on my iPad then went to my phone which has the same account, none of the features with premium worked and it still said I had a free account? 

Bethany_Dawn

Community Legend

418 Views

1 replies

0 likes

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Post iOS 11 update, while using headphones iPhone toggles from Spotify app to the music app

iPhone model: SEiOS: 11.0.3Spotify version: 8.4.22.515 I have tried the soft reset and also a clean reinstall of the Spotify app. It doesnt seem to resolve any issues. Furthermore, I tried using different headphones to no avail either. Any help much ...

Newbie

iPhone model: SE iOS: 11.0.3 Spotify version: 8.4.22.515   I have tried the soft reset and also a clean reinstall of the Spotify app. It doesnt seem to resolve any issues. Furthermore, I tri...

449 Views

0 replies

2 likes

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cant play my spotify on my car radio-

I got a new iphonr 7 and now i cant play my spotify on my radio 

Newbie

I got a new iphonr 7 and now i cant play my spotify on my radio  

Elena85

Casual Listener

402 Views

1 replies

2 likes

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Offline all the time

So I’m a massive fan of music and I need a fix every moment of every day. However, for the past 3 months, my spotify has appeared offline when I have connection. This only happens on my iPhone but is fine on the iPad and PC. I have tried reinstalling...

Newbie

So I’m a massive fan of music and I need a fix every moment of every day. However, for the past 3 months, my spotify has appeared offline when I have connection. This only happens on my iPhone but is...

Bethany_Dawn

Community Legend

391 Views

1 replies

0 likes

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  • 1 replies
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Can't access local files on my iPhone

I just got a bunch of legal MP3's which I've been trying to get into a playlist on spotify. The songs show up on my computer but the playlist is marked as empty when I try to open it on my mobile device. I've tried resetting both my devices, installi...

Casual Listener

I just got a bunch of legal MP3's which I've been trying to get into a playlist on spotify. The songs show up on my computer but the playlist is marked as empty when I try to open it on my mobile dev...

Bethany_Dawn

Community Legend

468 Views

1 replies

0 likes

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Superuser Contribution Can't logon via iOS app

I have a new account I can access via browser (log in and out, play music). However, I can't logon to the iOS app. Keeps telling me I don't have an account. I try using both email and username, neither works. Tried changing password several times, st...

Newbie

I have a new account I can access via browser (log in and out, play music).  However, I can't logon to the iOS app.  Keeps telling me I don't have an account.  I try using both email a...

Jack

Roadie

397 Views

1 replies

0 likes

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Superuser Contribution Do I have to move all my new music to the top ?

Is there any way I can put my new music that I just added into my playlist to show up at the top so I don’t have to scroll down to the bottom of of playlist every time I want to listen to my new music not the old stuff ?

Newbie

Is there any way I can put my new music that I just added into my playlist to show up at the top so I don’t have to scroll down to the bottom of of playlist every time I want to listen to my new musi...

Jack

Roadie

573 Views

3 replies

0 likes

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Audio saturado de las canciones

Hola, de un tiempo para acá el audio de las canciones está saturando todo, desde audífonos hasta el coche, se escucha como pica en la mayoría de las canciones que suenan más fuerte, incluso en Dive de Ed Sheeran se escucha muy saturado, y pica. Conec...

Newbie

Hola, de un tiempo para acá el audio de las canciones está saturando todo, desde audífonos hasta el coche, se escucha como pica en la mayoría de las canciones que suenan más fuerte,  incluso en ...

2169 Views

0 replies

2 likes

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Solved!! Songs stop playing after a minute and a half....

Everything works fine from my phone, but on my iPad it only plays the first minute and a half of each song and then stops (the time continues to run but no music is playing, then when I push pause/play again it gets stuck back at the minute and a hal...

Casual Listener

Everything works fine from my phone, but on my iPad it only plays the first minute and a half of each song and then stops (the time continues to run but no music is playing, then when I push pause/pl...

Ihave2nouserNam

Casual Listener

17248 Views

10 replies

1 likes

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Auto-Pause when Smartwatch out of range?

I just noticed this happening reently - at work I have Spotify on my phone playing to a bluetooth speaker. When I walk away (to go to the bathroom about 50 meters away, or to a meeting) and leave my phone on my desk, I return to find that Spotify has...

Casual Listener

I just noticed this happening reently - at work I have Spotify on my phone playing to a bluetooth speaker. When I walk away (to go to the bathroom about 50 meters away, or to a meeting) and leave my ...

428 Views

0 replies

0 likes

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Superuser Contribution Where are my saved albums. IPhone 6s

Hi. Pretty simple question really. Where are my 'saved albums' stored? They aren't in playlists. They aren't in my library. There is no 'my albums' tab. Please help as I save albums all the time but can never access them. I pay for a family premium m...

Newbie

Hi. Pretty simple question really. Where are my 'saved albums' stored?  They aren't in playlists. They aren't in my library. There is no 'my albums' tab.   Please help as I save albums all...

Jack

Roadie

1023 Views

1 replies

0 likes

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Song is not available

Hey.i have an issue.when i try to play some songs, it just tells me that "the song is not available, and that i only can play it, if i have downloaded it. PLEASE HELP!

Newbie

Hey. i have an issue. when i try to play some songs, it just tells me that "the song is not available, and that i only can play it, if i have downloaded it.   PLEASE HELP!

409 Views

0 replies

0 likes

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Superuser Contribution Made for you

Afternoon Guys I listent to Spotify quite a lot, my mixes work well and represent what I listen to. However the Made for you section of the home screen always says get better recommendations the more you listen! and only has my mixes in it. I realise...

Newbie

Afternoon Guys   I listent to Spotify quite a lot, my mixes work well and represent what I listen to. However the Made for you section of the home screen always says get better recommendations...

Jack

Roadie

4053 Views

1 replies

0 likes

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  • 0 likes

I can’t listen to a certain artist in a phone

I tried to listen a certain artist in one iphone, but it doesn’t happen anything, I can listen to other artists except that one. Then I checked the same artist in another iphone and I was able to listen to it, why can’t I listen to it in my other iph...

Newbie

I tried to listen a certain artist in one iphone, but it doesn’t happen anything, I can listen to other artists except that one. Then I checked the same artist in another iphone and I was able to lis...

CydneyBusler

Casual Listener

1128 Views

2 replies

0 likes

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How do I see the album I am listening to but the track in the album list

The only options I have when a song is playing (and I can see the album cover in the middle/top of screen) is to click on to[ right, this then opens a new window showing next up or I can click on the album/artist underneath the album cover and this s...

Newbie

The only options I have when a song is playing (and I can see the album cover in the middle/top of screen) is to click on to[ right, this then opens a new window showing next up or I can click on the...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes