Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
243720 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
127605 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
453108 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
308498 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Whats going on here? I used to do these two things all the time! Why can i no longer listen to music when the app closes/screen turns off? If i cant fix this i am considering cancelling my account. Any advice out there?
Whats going on here? I used to do these two things all the time! Why can i no longer listen to music when the app closes/screen turns off? If i cant fix this i am considering cancelling my account. A...
Newbie
358733 Views
24 replies
9 likes
It is really important for any app provider to attain better mobile app store ranking where optimizing the several aspects of any given mobile app matters a lot. From addressing a number of app store requirements up to promoting apps over the social ...
It is really important for any app provider to attain better mobile app store ranking where optimizing the several aspects of any given mobile app matters a lot. From addressing a number of app store...
528 Views
0 replies
0 likes
When ever I try and use Spotify and there is the slightest bit of movement the songs pause, skip and Siri opens. It also sometimes happens when the phone is on a flat surface completely still. I reduced the number of playlists and have tried reinstal...
When ever I try and use Spotify and there is the slightest bit of movement the songs pause, skip and Siri opens. It also sometimes happens when the phone is on a flat surface completely still. I redu...
459 Views
0 replies
0 likes
I updated the Spotify app on iOS to version 8.4.24 on Oct 24th and ever since then the bluetooth connection is flaky. I connect up to car stereo via bluetooth and every song cuts out for a second or 2 randomly throughout each track. I've tried the fo...
I updated the Spotify app on iOS to version 8.4.24 on Oct 24th and ever since then the bluetooth connection is flaky. I connect up to car stereo via bluetooth and every song cuts out for a ...
548 Views
0 replies
1 likes
When I try to remove a downloaded playlist by unchecking the green toggle thing, it looks as though it's done but my storage hasn't changed so clearly those songs are still being stored somewhere and I need to get rid of storage space.... can you hel...
When I try to remove a downloaded playlist by unchecking the green toggle thing, it looks as though it's done but my storage hasn't changed so clearly those songs are still being stored somewhere and...
373 Views
0 replies
0 likes
I recently updated to iOS 11.0.3 and now my spotify won’t show up on the lockscreen, yet my apple music does. Is anyone else experiencing this? Does Apple/Spotify know about this issue?
I recently updated to iOS 11.0.3 and now my spotify won’t show up on the lockscreen, yet my apple music does. Is anyone else experiencing this? Does Apple/Spotify know about this issue?
Newbie
5796 Views
13 replies
2 likes
I have been taken 9,90 € by spotify but no account has been activated on the account
I have been taken 9,90 € by spotify but no account has been activated on the account
341 Views
0 replies
0 likes
Yeah so I had a bunch of local files synced to my old iPhone 6 and I synced them by dragging them from local files on my Mac desktop to playlists in the desktop version of Spotify. But the playlists on my new iPhone 8 do not even display those tracks...
Yeah so I had a bunch of local files synced to my old iPhone 6 and I synced them by dragging them from local files on my Mac desktop to playlists in the desktop version of Spotify. But the playlists ...
682 Views
0 replies
0 likes
Whether I am playing a downloaded song or streaming- the FIRST song I play, about 20 seconds into the track, the audio cuts out from my speakers. I have tested it on my native iPhone 7+ speakers, my wired EarPods, my AirPods, 3 different Bluetooth co...
Whether I am playing a downloaded song or streaming- the FIRST song I play, about 20 seconds into the track, the audio cuts out from my speakers. I have tested it on my native iPhone 7+ speakers, my ...
510 Views
0 replies
0 likes
I cant donwload spotify in my iphone, it does not load what should I do
I cant donwload spotify in my iphone, it does not load what should I do
320 Views
0 replies
0 likes
sometimes one song plays then no more will play after that song is over. even for some ads. it's just stops then when you try to press shuffle it doesn't play any songs from the playlist again for a while. i'm very frustrated, i updated the app yeste...
sometimes one song plays then no more will play after that song is over. even for some ads. it's just stops then when you try to press shuffle it doesn't play any songs from the playlist again ...
265 Views
0 replies
0 likes
Do I get my saved songs when I change to a new device?Also, how do I search artists and albums in my saved songs?
Do I get my saved songs when I change to a new device? Also, how do I search artists and albums in my saved songs?
Spotify Star
1164 Views
5 replies
0 likes
Hi, i am experiencing severe battery usage when using Spotify. I have tried removing and reinstalling the app. Background Refresh is turned off. I have tested in offline and streaming mode and the drain is the same. I close the app completely when no...
Hi, i am experiencing severe battery usage when using Spotify. I have tried removing and reinstalling the app. Background Refresh is turned off. I have tested in offline and streaming mode and...
677 Views
0 replies
1 likes
Hello all - I cant for the life of me figure out how to share the 30 second clip stories of an album onto FB. I click share and copy, then paste onto my FB page. All I get is the album art work thumbnail and the title etc to the right - no clips or t...
Hello all - I cant for the life of me figure out how to share the 30 second clip stories of an album onto FB. I click share and copy, then paste onto my FB page. All I get is the album art work thumb...
Not applicable
416 Views
1 replies
0 likes
I am very frustrated with the spotify app i went onto the updated spotify app and it asked me to log in so i did. I logged in to find out that all of my playlists that i have created were lost i then went to the recovery playlist section in spotify a...
I am very frustrated with the spotify app i went onto the updated spotify app and it asked me to log in so i did. I logged in to find out that all of my playlists that i have created were lost i then...
347 Views
0 replies
0 likes
I have an iphone 6s, and the newest iOS update. Whenever I am playing music in Spotify and try to change the volume, it automatically switches to iTunes.
I have an iphone 6s, and the newest iOS update. Whenever I am playing music in Spotify and try to change the volume, it automatically switches to iTunes.
447 Views
0 replies
0 likes
When I play a song from a specific playlist the next song gooes out of the playlist to some random song that is not in the playlist I tried the settings and nothing works. what do I do?
When I play a song from a specific playlist the next song gooes out of the playlist to some random song that is not in the playlist I tried the settings and nothing works. what do I do?
288 Views
0 replies
0 likes
When I play a song from a specific playlist the next song gooes out of the playlist to some random song that is not in the playlist I tried the settings and nothing works. what do I do?
When I play a song from a specific playlist the next song gooes out of the playlist to some random song that is not in the playlist I tried the settings and nothing works. what do I do?
333 Views
0 replies
0 likes
Hi there i can see the menu with library, browse etc at the bottom but I can't get it to pop up long enough to click on it so I'm stuck on the 1 tab.i just have a new iPhone so it may be a really easy fix but it's really annoying at the moment!
Hi there i can see the menu with library, browse etc at the bottom but I can't get it to pop up long enough to click on it so I'm stuck on the 1 tab. i just have a new iPhone so it may be a...
328 Views
0 replies
0 likes
Sine I updated several days ago, I am unable to "control" Spotify through my car's system (changing tracks, repeating et al)
Sine I updated several days ago, I am unable to "control" Spotify through my car's system (changing tracks, repeating et al)
Casual Listener
986 Views
2 replies
0 likes
