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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30734 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95460 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424743 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293883 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
How do I stop Spotify from playing songs that I have not downloaded to my offline playlists/albums? I do not have WiFi and am getting charged for data every time this happens.
How do I stop Spotify from playing songs that I have not downloaded to my offline playlists/albums? I do not have WiFi and am getting charged for data every time this happens.
Roadie
840 Views
3 replies
0 likes
I have many downloaded playlists, there’s specifically one that will not let me chance the song, this problem began yesterday, I tried to play it, and it does, the thing is when I tried to change song, the bar down the screen was gone so I can not ch...
I have many downloaded playlists, there’s specifically one that will not let me chance the song, this problem began yesterday, I tried to play it, and it does, the thing is when I tried to change son...
Roadie
2308 Views
5 replies
0 likes
Hello there, I wasn't sure if I should post here or in the mac category, but I figured either is okay. Here's my issue : My favorite band, Rhapsody of Fire, recently changed singers and released an album of re-recorded songs from older albums to give...
Hello there, I wasn't sure if I should post here or in the mac category, but I figured either is okay. Here's my issue : My favorite band, Rhapsody of Fire, recently changed singers and...
426 Views
0 replies
0 likes
I can not up grade to Spotify 11 I have been with spotty for over 2weeks
I can not up grade to Spotify 11 I have been with spotty for over 2weeks
314 Views
0 replies
0 likes
Hi, Spotify community! My mom is a new proud Spotify premium user and loves it. Recently she updated her iOS software and she can no longer get into her Spotify app. She says when she tries to log in, a message appears that says “CSRF token not taken...
Hi, Spotify community! My mom is a new proud Spotify premium user and loves it. Recently she updated her iOS software and she can no longer get into her Spotify app. She says when she tries to...
731 Views
0 replies
0 likes
I just restored my data to a new iPhone 8 Plus, latest iOS (11.0.3) and I had a very poor experience trying to log into Spotify. I was able to eventually do it, but it is currently broken.When opening spotify it asks me to log in, when I tap Log In, ...
I just restored my data to a new iPhone 8 Plus, latest iOS (11.0.3) and I had a very poor experience trying to log into Spotify. I was able to eventually do it, but it is currently broken. When open...
389 Views
0 replies
0 likes
Did he take his music off Spotify? Even then that wouldn't make sense I can still play his music on my pixel. Help me out here.
Did he take his music off Spotify? Even then that wouldn't make sense I can still play his music on my pixel. Help me out here.
Casual Listener
572 Views
1 replies
0 likes
Hi,i dont know since when. i got an iPhone 6s (iOS11) and the latest spotify version. like a week ago everything was fine. now i cant see any song titles/nor album titles on my screen on the radio. also i cant change the songs (prev/next) on my butto...
Hi, i dont know since when. i got an iPhone 6s (iOS11) and the latest spotify version. like a week ago everything was fine. now i cant see any song titles/nor album titles on my screen on the radio....
Newbie
822 Views
1 replies
1 likes
I can no longer play anything by Frank Ocean on Spotify for iOS or Windows Desktop. It just will not pay when I click any of his music. I had two of his albums saved for offline play and I have unsaved them and tried again. Any help? Very strange tha...
I can no longer play anything by Frank Ocean on Spotify for iOS or Windows Desktop. It just will not pay when I click any of his music. I had two of his albums saved for offline play and I have ...
Regular
1241 Views
5 replies
2 likes
I was on the phone with someone From Spotify customer service, they were very helpful and fixed my issue. But after my initial statement I wasn’t able to talk to the person on the other end again, it wouldn’t give me the space to talk to her. Anyway ...
I was on the phone with someone From Spotify customer service, they were very helpful and fixed my issue. But after my initial statement I wasn’t able to talk to the person on the other end agai...
309 Views
0 replies
0 likes
A few days ago I got a new iPhone. I downloaded Spotify from the App Store and logged in on my account that has a premium subscription. I have a playlist with almost 500 songs, and every song is downloaded so they are supposed to work offline. Every ...
A few days ago I got a new iPhone. I downloaded Spotify from the App Store and logged in on my account that has a premium subscription. I have a playlist with almost 500 songs, and every song is down...
317 Views
0 replies
0 likes
Hi, app is up-to date, iOS too yet this happened again for now uncountable times, my offline music Was deleted from albums, each time playlists stay downloaded. today I went outside reach of WiFi and I saw multiple songs to be downloaded which was ok...
Hi, app is up-to date, iOS too yet this happened again for now uncountable times, my offline music Was deleted from albums, each time playlists stay downloaded. today I went outside r...
Not applicable
831 Views
2 replies
0 likes
I have 3 iPhones, an iPhone 5c, 5s, and a 6. When I play just this one playlist it started stopping after a few songs. After that it started freezing after ads played. Now every time i start the playlist it won't play after an ad or it won't play any...
I have 3 iPhones, an iPhone 5c, 5s, and a 6. When I play just this one playlist it started stopping after a few songs. After that it started freezing after ads played. Now every time i start the play...
314 Views
0 replies
0 likes
Hi, ive been having an issue where from time to time, the sone I’m listening will glitch and skip/repeat a second or two, for no apparent reason. It happens 100% of the time where my phone is unlocked, then is locked and placed in my pocket. Also hap...
Hi, ive been having an issue where from time to time, the sone I’m listening will glitch and skip/repeat a second or two, for no apparent reason. It happens 100% of the t...
1014 Views
0 replies
0 likes
I am trying to listen to the album Stoney on spotify on my Iphone 7. I have IOS11 and im not sure if thats what has to do with the problem. Everytime I press shuffle all on the album nothing happens at all. Rarely if it begins to play the album it wi...
I am trying to listen to the album Stoney on spotify on my Iphone 7. I have IOS11 and im not sure if thats what has to do with the problem. Everytime I press shuffle all on the album nothing happens ...
Newbie
805 Views
3 replies
0 likes
My Spotify app is using almost 1GB and I haven't (as far as I know) any songs offline.When I reinstall the app it is around 75MB, after logging in 83MB, after 2 min 110MB and this goes on until 980MB.How can I stop the app from sucking space?
My Spotify app is using almost 1GB and I haven't (as far as I know) any songs offline. When I reinstall the app it is around 75MB, after logging in 83MB, after 2 min 110MB and this goes on until 980...
470 Views
0 replies
0 likes
I've looked through forums and feel like I've tried everything.My phone and computer are on the same networkMy firewall isn't blocking spotify from interacting with devicesI've tried doing on a phone hotspot and regular networkI've restarted my phone...
I've looked through forums and feel like I've tried everything. My phone and computer are on the same network My firewall isn't blocking spotify from interacting with devices I've tried doing on a...
345 Views
0 replies
0 likes
I tried to cancel you guys along time ago and I just noticed that you guys charged me 10$ 2s the 15-16 ofOctober witch it out of control I would like my money back and not pay ever. Again
I tried to cancel you guys along time ago and I just noticed that you guys charged me 10$ 2s the 15-16 ofOctober witch it out of control I would like my money back and not pay ever. Again
Roadie
532 Views
1 replies
0 likes
Ios 11 is already a battery draining nightmare, so, to help remedy the situation I turned off background app refresh for all applications doing the most damage. Spotify is typically at the top of this list, doing hours of background activity, even th...
Ios 11 is already a battery draining nightmare, so, to help remedy the situation I turned off background app refresh for all applications doing the most damage. Spotify is typically at the top of thi...
Roadie
5682 Views
1 replies
1 likes
For the past week it just music suddenly stops after an advertisement whether on Bluetooth or y the phone itself. I have to play another playlist to start over then if an advertisement comes up it just freezes. TIA!
For the past week it just music suddenly stops after an advertisement whether on Bluetooth or y the phone itself. I have to play another playlist to start over then if an advertisement comes up...
456 Views
0 replies
1 likes
