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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30741 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95468 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293889 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123801 Views

19 replies

38 likes

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Audio scrubber is gone in latest update. Why???

Please bring back the audio scrubber at the bottom of the app on iOS. It has been replaced by a swipe-for-the-next-track. It should be possible to design the interface so that you can have both track advance and audio scrubber. Its not practical to h...

Music Fan

Please bring back the audio scrubber at the bottom of the app on iOS. It has been replaced by a swipe-for-the-next-track. It should be possible to design the interface so that you can have both track...

christy8

Music Fan

4141 Views

9 replies

15 likes

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  • 15 likes

Solved!! Playlists

Is there a way to save specific Time Capsule, Discover Weekly or Release Radar playlists without having them over-written when the following week or without having to select each song and add it to a separate playlist. The ... link makes this easy to...

Casual Listener

Is there a way to save specific Time Capsule, Discover Weekly or Release Radar playlists without having them over-written when the following week or without having to select each song and add it to a...

jsannn

Community Legend

983 Views

3 replies

0 likes

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Cannot start with shuffle on Mint playlist

Hi since “Electro Now” was renamed to “Mint” the shuffle mode seems to be gone on this playlist. Every time I start it I have to manually set the mode to shuffle. Ist there any way to change that? I attached two screenshots visualizing the problem. M...

Casual Listener

Hi since “Electro Now” was renamed to “Mint” the shuffle mode seems to be gone on this playlist. Every time I start it I have to manually set the mode to shuffle.   Ist there any way to change...

381 Views

0 replies

0 likes

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Spotify overlay during multitasking with other opened apps

Hi, there, When my iPhone 7plus was running iOS 11 beta 2 I noticed a cool feature that I cant no longer replicate after phone updated to beta 3 and now beta 4 within a week. I did not take a screenshot, but I will try to describe it:1. I had about 8...

Regular

Hi, there,   When my iPhone 7plus was running iOS 11 beta 2 I noticed a cool feature that I cant no longer replicate after phone updated to beta 3 and now beta 4 within a week.   I did ...

1312 Views

0 replies

0 likes

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heos link

Hi guys, I have a heos link (2nd generation) with denon amp (PMA-720). With the heos app i can control the volume of the amp, but i can't control the volume through the spotify app (i do see the volume bar on screen but it wont adjust the volume of t...

Newbie

Hi guys,   I have a heos link (2nd generation) with denon amp (PMA-720). With the heos app i can control the volume of the amp, but i can't control the volume through the spotify app (i d...

704 Views

0 replies

0 likes

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7 day free trial

Hello! I recently downloaded spotify and was wondering how to get my seven free day trial, I have researched about it on the website and on youtube but I cannot do it. I do not know if my failure had to do with the may 18th update or just my stupidit...

Newbie

Hello! I recently downloaded spotify and was wondering how to get my seven free day trial, I have researched about it on the website and on youtube but I cannot do it. I do not know if my failure had...

Shiddy

Newbie

2017 Views

2 replies

0 likes

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Music crashing

When I start a album/playlist if I skip the first song the second one appears for .1s then disappears and I can’t start that album or any other until I fully close the app and start it back up

Newbie

When I start a album/playlist if I skip the first song the second one appears for .1s then disappears and I can’t start that album or any other until I fully close the app and start it back up

290 Views

0 replies

0 likes

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Skipping, pausing, I've tried everything

Hi all,I have an iPhone. Yes I've tried logging in an out. Closing the app. Uninstalling the app, reinstalling the app. Tried messing with the screen lock because I've heard that could help too. Nothing works, spotify keeps skipping and pausing the s...

Casual Listener

Hi all, I have an iPhone. Yes I've tried logging in an out. Closing the app. Uninstalling the app, reinstalling the app. Tried messing with the screen lock because I've heard that could help too. No...

295 Views

0 replies

0 likes

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When I plug my iPhone into car intunes starts to play instead of spotify, how do i fix?

Iphone 7 on iOS 11.0.3 trying to connect to my car via USB cable. Before when I plugged in my phone spotify would start playing. Now when I plug in my phone my itunes music starts to play. "even when spotify is opened and playing a song before i plug...

Newbie

Iphone 7 on iOS 11.0.3 trying to connect to my car via USB cable.    Before when I plugged in my phone spotify would start playing.  Now when I plug in my phone my itunes music star...

580 Views

0 replies

1 likes

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Some songs from playlists or artists don’t work on shuffle

Spoiler (Highlight to read)I have free spotify on my iphone and for some reason, some playlists or even artists won’t play on shuffle anymore. I didn’t change any settings... anyone knows what would be the problem?I have free spotify on my iphone and...

Newbie

I have free spotify on my iphone and for some reason, some playlists or even artists won’t play on shuffle anymore. I didn’t change any settings... anyone knows what would be the problem?

339 Views

0 replies

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Connection to unknown other phones

Hi, in the last couple of days I have experienced troubles when listening via bluetooth headphines or bluetooth in my car. My phone connects to other phones (which I don't know). So during listening to one of my playlists my phone starts to play some...

Newbie

Hi,   in the last couple of days I have experienced troubles when listening via bluetooth headphines or bluetooth in my car. My phone connects to other phones (which I don't know). So during l...

274 Views

0 replies

0 likes

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Fb blocking Spotify app

Every time I try to log into Spotify I get an error and then a fb notification saying an unknown decice is trying to log in.i click it was me and allow device but it's not solving the issue - I'm still getting the error code and going round in circle...

Newbie

Every time I try to log into Spotify I get an error and then a fb notification saying an unknown decice is trying to log in. i click it was me and allow device but it's not solving the issue - I'm s...

404 Views

0 replies

0 likes

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Superuser Contribution All my playlists disappeared

I used the app like 3 days ago and everything was fine, but today a friend of mine send me a song via Wsp, i tried to listen but my account was out but the moment i log in, all my playlist disapeared, i think its the right acc beacuse i dont have oth...

Casual Listener

I used the app like 3 days ago and everything was fine, but today a friend of mine send me a song via Wsp, i tried to listen but my account was out but the moment i log in, all my playlist  disa...

Castbot

Casual Listener

705 Views

2 replies

0 likes

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  • 2 replies
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More payment options.

My account has been charged twice when I don't even use the app anymore nor do I use that bank account just.got a call saying I'm negitave 48 dollars **bleep** I didn't even know this was going on?

Newbie

My account has been charged twice when I don't even use the app anymore nor do I use that bank account just.got a call saying I'm negitave 48 dollars **bleep** I didn't even know this was going on?&n...

286 Views

0 replies

0 likes

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Superuser Contribution Song Preview on playlist recommendations not working after Refresh

Im enjoying the new Recommended Songs section at the bottom of one of my playlists on mobile. However, when I press Refresh and then press and hold on a song to listen to the short snippet from it the player glitches out and plays the suggested song ...

Newbie

Im enjoying the new Recommended Songs section at the bottom of one of my playlists on mobile. However, when I press Refresh and then press and hold on a song to listen to the short snippet from it th...

Jack

Roadie

872 Views

1 replies

0 likes

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Superuser Contribution Tired of log in issues

I have deleted the app. Changed my password. Logged in using my email. My user name. Nothing. Also do you know it’s unbelievably frustrating? I have a premium account and it is next to impossible to contact Spotify directly. Fix this nonsense

Regular

I have deleted the app.  Changed my password. Logged in using my email. My user name. Nothing. Also do you know it’s unbelievably frustrating? I have a premium account and it is next to impossib...

Jack

Roadie

414 Views

1 replies

0 likes

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Solved!! I can't play any song using my iPhone

I have Spotify Free and I can't play any song (even shuffle play) using my iPhone. I've already registered to Premium to try to fix these and the problem persists. It says that Spotify is offline. I have a lot of friends that have the same account se...

Newbie

I have Spotify Free and I can't play any song (even shuffle play) using my iPhone. I've already registered to Premium to try to fix these and the problem persists. It says that Spotify is offline. I ...

LeoRager

Community Legend

624 Views

1 replies

0 likes

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Can't use headphones to skip songs etc. Won't display on lock screen.

I have iPhone 7 and suddenly I couldn't skip songs, turn the volume up or down with the headphones and Spotify didn't display on my lock screen.I'd love to get some help for this issue.And I have iOS11.

Casual Listener

I have iPhone 7 and suddenly I couldn't skip songs, turn the volume up or down with the headphones and Spotify didn't display on my lock screen. I'd love to get some help for this issue. And I...

G-EazyIV

Casual Listener

2664 Views

3 replies

0 likes

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Spotify App is WACK

Why do you keep making me re-download my WHOLE Library??!Ive ensured that I'm signed in properly, provided access to the correct devices, AND I've redownloaded the app. Why do you play videos and behind the scenes on Rap Cavier?? Large portion of you...

Visitor

Why do you keep making me re-download my WHOLE Library??! Ive ensured that I'm signed in properly, provided access to the correct devices, AND I've redownloaded the app.    Why do you pl...

455 Views

0 replies

0 likes

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Daily Mix Heart Add to Library

I love the Daily Mix feature, but I do not like that when you heart a song it adds it to your library. They house the Daily Mix under the Radio feature and that’s the way I think it should work. I just want to thumb up or down the song to teach the a...

Visitor

I love the Daily Mix feature, but I do not like that when you heart a song it adds it to your library.  They house the Daily Mix under the Radio feature and that’s the way I think it should work...

LoganHelps

Composer

898 Views

1 replies

1 likes

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