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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233625 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115160 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2453 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304273 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129879 Views

19 replies

38 likes

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Can't remove downloaded playlist

When I try to remove a downloaded playlist by unchecking the green toggle thing, it looks as though it's done but my storage hasn't changed so clearly those songs are still being stored somewhere and I need to get rid of storage space.... can you hel...

Visitor

When I try to remove a downloaded playlist by unchecking the green toggle thing, it looks as though it's done but my storage hasn't changed so clearly those songs are still being stored somewhere and...

365 Views

0 replies

0 likes

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Lockscreen on iOS 11.0.3

I recently updated to iOS 11.0.3 and now my spotify won’t show up on the lockscreen, yet my apple music does. Is anyone else experiencing this? Does Apple/Spotify know about this issue?

Newbie

I recently updated to iOS 11.0.3 and now my spotify won’t show up on the lockscreen, yet my apple music does.   Is anyone else experiencing this? Does Apple/Spotify know about this issue?

Ria3

Newbie

5758 Views

13 replies

2 likes

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payment problems

I have been taken 9,90 € by spotify but no account has been activated on the account

Visitor

I have been taken 9,90 € by spotify but no account has been activated on the account

335 Views

0 replies

0 likes

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Previously synced local files won’t sync to new iPhone 8. All files present in same folder on Mac.

Yeah so I had a bunch of local files synced to my old iPhone 6 and I synced them by dragging them from local files on my Mac desktop to playlists in the desktop version of Spotify. But the playlists on my new iPhone 8 do not even display those tracks...

Music Fan

Yeah so I had a bunch of local files synced to my old iPhone 6 and I synced them by dragging them from local files on my Mac desktop to playlists in the desktop version of Spotify. But the playlists ...

674 Views

0 replies

0 likes

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Spotify stops audio 20 seconds into song

Whether I am playing a downloaded song or streaming- the FIRST song I play, about 20 seconds into the track, the audio cuts out from my speakers. I have tested it on my native iPhone 7+ speakers, my wired EarPods, my AirPods, 3 different Bluetooth co...

Newbie

Whether I am playing a downloaded song or streaming- the FIRST song I play, about 20 seconds into the track, the audio cuts out from my speakers. I have tested it on my native iPhone 7+ speakers, my ...

502 Views

0 replies

0 likes

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Downloading

I cant donwload spotify in my iphone, it does not load what should I do

Newbie

I cant donwload spotify in my iphone, it does not load what should I do

309 Views

0 replies

0 likes

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Playlist don't work.

sometimes one song plays then no more will play after that song is over. even for some ads. it's just stops then when you try to press shuffle it doesn't play any songs from the playlist again for a while. i'm very frustrated, i updated the app yeste...

Newbie

 sometimes one song plays then no more will play after that song is over. even for some ads. it's just stops then when you try to press shuffle it doesn't play any songs from the playlist again ...

253 Views

0 replies

0 likes

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Solved!! saved songs in a new device

Do I get my saved songs when I change to a new device?Also, how do I search artists and albums in my saved songs?

Casual Listener

Do I get my saved songs when I change to a new device? Also, how do I search artists and albums in my saved songs?

CryticalAce

Spotify Star

1146 Views

5 replies

0 likes

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iPhone 7 battery drain.

Hi, i am experiencing severe battery usage when using Spotify. I have tried removing and reinstalling the app. Background Refresh is turned off. I have tested in offline and streaming mode and the drain is the same. I close the app completely when no...

Newbie

Hi,  i am experiencing severe battery usage when using Spotify. I have tried removing and reinstalling the app. Background Refresh is turned off. I have tested in offline and streaming mode and...

670 Views

0 replies

1 likes

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Help! Sharing 'stories' clips on facebook

Hello all - I cant for the life of me figure out how to share the 30 second clip stories of an album onto FB. I click share and copy, then paste onto my FB page. All I get is the album art work thumbnail and the title etc to the right - no clips or t...

Visitor

Hello all - I cant for the life of me figure out how to share the 30 second clip stories of an album onto FB. I click share and copy, then paste onto my FB page. All I get is the album art work thumb...

user-removed

Not applicable

405 Views

1 replies

0 likes

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Regarding lost playlist

I am very frustrated with the spotify app i went onto the updated spotify app and it asked me to log in so i did. I logged in to find out that all of my playlists that i have created were lost i then went to the recovery playlist section in spotify a...

Newbie

I am very frustrated with the spotify app i went onto the updated spotify app and it asked me to log in so i did. I logged in to find out that all of my playlists that i have created were lost i then...

337 Views

0 replies

0 likes

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iOS 11.0.3 changes song from Spotify to Apple Music

I have an iphone 6s, and the newest iOS update. Whenever I am playing music in Spotify and try to change the volume, it automatically switches to iTunes.

Newbie

I have an iphone 6s, and the newest iOS update. Whenever I am playing music in Spotify and try to change the volume, it automatically switches to iTunes. 

437 Views

0 replies

0 likes

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Help I need an answer

When I play a song from a specific playlist the next song gooes out of the playlist to some random song that is not in the playlist I tried the settings and nothing works. what do I do?

Casual Listener

When I play a song from a specific playlist the next song gooes out of the playlist to some random song that is not in the playlist  I tried the settings and nothing works. what do I do?

278 Views

0 replies

0 likes

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playlist order song select

When I play a song from a specific playlist the next song gooes out of the playlist to some random song that is not in the playlist I tried the settings and nothing works. what do I do?

Casual Listener

When I play a song from a specific playlist the next song gooes out of the playlist to some random song that is not in the playlist  I tried the settings and nothing works. what do I do?

324 Views

0 replies

0 likes

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Menu error

Hi there i can see the menu with library, browse etc at the bottom but I can't get it to pop up long enough to click on it so I'm stuck on the 1 tab.i just have a new iPhone so it may be a really easy fix but it's really annoying at the moment!

Newbie

Hi there   i can see the menu with library, browse etc at the bottom but I can't get it to pop up long enough to click on it so I'm stuck on the 1 tab. i just have a new iPhone so it may be a...

320 Views

0 replies

0 likes

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Can't control spotify in my car since updating

Sine I updated several days ago, I am unable to "control" Spotify through my car's system (changing tracks, repeating et al)

Newbie

Sine I updated several days ago, I am unable to "control" Spotify through my car's system (changing tracks, repeating et al)

Fabsnlinne

Casual Listener

976 Views

2 replies

0 likes

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songs fade to stop through my iphone to car

So, I am having problems playing my songs/playlists from my iphone through my car. Up until a week ago, it worked just fine. Now it starts to play a track but fades to stop within a couple of seconds. What goin on! any ideas. My car is 2012 so not ne...

Newbie

So, I am having problems playing my songs/playlists from my iphone through my car. Up until a week ago, it worked just fine. Now it starts to play a track but fades to stop within a couple of seconds...

526 Views

0 replies

0 likes

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Solved!! Where to find the settings

After the latest iOS update i can't find the settings, like the equalizer and overflow options. Where can i find them?

Casual Listener

After the latest iOS update i can't find the settings, like the equalizer and overflow options. Where can i find them?

maliko5hi

Newbie

99373 Views

6 replies

1 likes

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Cannot control Spotify on iPhone lock screen or control centre

Hello, I’m hoping someone can help me! I have recently downloaded the newest version of apple software 11.0.3, since then I am unable to control the Spotify app through the lock screen or the control centre. To change the song or volume of the music ...

Newbie

Hello, I’m hoping someone can help me!  I have recently downloaded the newest version of apple software 11.0.3, since then I am unable to control the Spotify app through the lock screen or the ...

Genren22

Newbie

989 Views

1 replies

0 likes

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Using Apple headphones to control Spotify

Iphone EarPods controls do not work with the Spotify mobile app. Is this really an issue Spotify cannot figure out and solve? Seems like I pay $10 a month for a 'premium' service it should really be 'premium' service. This is awful...what a joke.

Casual Listener

Iphone EarPods controls do not work with the Spotify mobile app.  Is this really an issue Spotify cannot figure out and solve?  Seems like I pay $10 a month for a 'premium' service it shoul...

krdluna

Newbie

19814 Views

13 replies

2 likes

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  • 13 replies
  • 2 likes