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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243715 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

127585 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3093 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308494 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132581 Views

19 replies

38 likes

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Redesign the Android app to fit the Material Design Guidelines

When you go to your playlists and and try to edit them so you can delete an album, it does nothing, Ive tried it on all three devices and none work.

Roadie

When you go to your playlists and and try to edit them so you can delete an album, it does nothing, Ive tried it on all three devices and none work. 

632 Views

0 replies

0 likes

iphone
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I phone in New Zealnd on VF

How can I subscribe to Spotify in New Zealnd on VF on a iphone.Thanks

Newbie

How can I subscribe to Spotify in New Zealnd on VF on a iphone. Thanks

412 Views

0 replies

0 likes

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Removing airpod switch from spotify to apple music

When I take out an AirPod it pauses the music from Spotify and when I put it back in it will start playing a song from my music library open though the app isn’t open. When i deleted all songs from apple music, its still switch to apple music without...

Casual Listener

When I take out an AirPod it pauses the music from Spotify and when I put it back in it will start playing a song from my music library open though the app isn’t open.   When i deleted all son...

LeoRager

Community Legend

21497 Views

6 replies

2 likes

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  • 2 likes

spotify premium

Merhaba Benim Spotify Premium Aile üyeliğim var. Üyeliğimi başlatırken belirttiğim adresi tam olarak hangi ek bilgilerle yazdığımı hataırlamadığım için aile paketime hiç bir üye ekleyemiyorum. Bir üye eklemeye çalıştığımda girdiğim adresi kabul etmiy...

Newbie

Merhaba   Benim Spotify Premium Aile üyeliğim var. Üyeliğimi başlatırken belirttiğim adresi tam olarak hangi ek bilgilerle yazdığımı hataırlamadığım için aile paketime hiç bir üye ekleyemiyoru...

459 Views

0 replies

0 likes

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Subfolder in Apple Car Play

Hi all, on my Iphone in the Spotify app or on my Windows app or in the webplayer are my subfolder present but not in my car in apple car play with the same iphone. my music organisation: genre [folder] -> artist [folder] -> playlist have you any idea...

Newbie

Hi all,   on my Iphone in the Spotify app or on my Windows app or in the webplayer are my subfolder present but not in my car in apple car play with the same iphone.   my music organisa...

517 Views

0 replies

2 likes

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Car dock connector problems

I recently just updated my phone to the newest version of iOS. For updating at my Spotify played fine over my USB dock connector in my car, but after I uplayed my iPhone 6S it stopped playing music after like 5 seconds of playing. Every time I plug m...

Newbie

 I recently just updated my phone to the newest version of iOS.  For updating at my Spotify played fine over my USB dock connector in my car, but after I uplayed my iPhone 6S it stoppe...

alex5161

Newbie

2119 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Lost my available offline songs

I had about 200 song that were available offline with the green arrow an all... I added a couple more song and all the sudden my entire list of saved songs went back to grey arrow? Why did this happen??? Do i need to let them redownload again? I dont...

Casual Listener

I had about 200 song that were available offline with the green arrow an all... I added a couple more song and all the sudden my entire list of saved songs went back to grey arrow? Why did this happe...

majmuffin

Casual Listener

37787 Views

30 replies

0 likes

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  • 30 replies
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No sound when charging iPhone

No sound received if I charge my iPhone with car cable; otherwise everything works great.

Newbie

No sound received if I charge my iPhone with car cable; otherwise everything works great.

663 Views

0 replies

0 likes

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Solved!! Can't log in on iPhone login button non responsive ios 11.0.3

Restored my phone last night set up as a new phone and now can not log in to Spotify the log in button is non-responsive. I have uninstalled and reinstalled the app several times

Casual Listener

Restored my phone last night set up as a new phone and now can not log in to Spotify the log in button is non-responsive. I have uninstalled and reinstalled the app several times

emti309

Casual Listener

1628 Views

2 replies

0 likes

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  • 2 replies
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Mixtape bug

Hey Spotify iOS team, I get the bug that the available devices button gets a wrong position after 1st clicking the heart button within a mixtape playlist. 2nd after the do you want to add this song to a playlist text disappears, the available devices...

Community Legend

Hey Spotify iOS team, I get the bug that the available devices button gets a wrong position after 1st clicking the heart button within a mixtape playlist. 2nd after the do you wa...

430 Views

0 replies

0 likes

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Frpm android to iPhone, mu premium has gone.

Hello, i was using android and now im using iPhone but after i downloaded Spotify to my new phone i logged in and i saw that i lost my premium

Casual Listener

Hello, i was using android and now  im using iPhone but after i downloaded Spotify to my new phone i logged in and i saw that i lost my premium

481 Views

0 replies

0 likes

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Solved!! “Now playing” bar has disappeared

I use Spotify Premium (latest version) on iOS (latest version). My “Now playing” bar has disappeared and I don’t know what to do. But it’s only with one playlist and when I check queue there is empty playlist even tho it can still be skipped to anoth...

Newbie

I use Spotify Premium (latest version) on iOS (latest version).    My “Now playing” bar has disappeared and I don’t know what to do. But it’s only with one playlist and when I check queue...

lachiepither

Casual Listener

27540 Views

5 replies

3 likes

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  • 5 replies
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Repeats same songs even on shuffle

I use the iPhone 6 and the premium spotify app. This what happens. I get in the car and it automatically connects to bluetooth media (okay). The Spotify app begins (okay). I hit shuffle play for ANY playlist, ANY album, ANY artist. I drive 15 mins to...

Gig Goer

I use the iPhone 6 and the premium spotify app. This what happens. I get in the car and it automatically connects to bluetooth media (okay). The Spotify app begins (okay). I hit shuffle play for ANY ...

Dgoldfe13

Gig Goer

1644 Views

2 replies

0 likes

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Spotify won't connect on IPod Touch

I downloaded the app on my IPod Touch. It keeps saying no internet connection even though the Wifi is on. I am in my basement so maybe not a strong enough signal?

Newbie

I downloaded the app on my IPod Touch. It keeps saying no internet connection even though the Wifi is on.  I am in my basement so maybe not a strong enough signal?

663 Views

0 replies

0 likes

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Spotify is not appearing on the locked screen

My Spotify is not appearing on the locked screen of the iphone and consequently I can not change music with my cell phone blocked and not even in the multimedia of my car. Solve it or I'll stop to pay!!!!

Newbie

My Spotify is not appearing on the locked screen of the iphone and consequently I can not change music with my cell phone blocked and not even in the multimedia of my car.   Solve it or I'll s...

kennykyle

Newbie

505 Views

1 replies

1 likes

  • 505 Views
  • 1 replies
  • 1 likes

Can't get the sync to work

I have my PC and iPad on the same network, and I have download toggled on both. It just says: "Downloading... Waiting to download." On my ipad, and I don't know what to do. Help me please.

Newbie

I have my PC and iPad on the same network, and I have download toggled on both. It just says: "Downloading... Waiting to download." On my ipad, and I don't know what to do. Help me please.

347 Views

0 replies

0 likes

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Shuffle automatically turns on after I’ve turned it off

I’ve seen a few of these issues posted and tried the solutions given but the issue is still happening for me.I’ve noticed that if I’m listening to an album with Spotify premium and wanting to hear it straight through in order I am unable to. The firs...

Newbie

I’ve seen a few of these issues posted and tried the solutions given but the issue is still happening for me. I’ve noticed that if I’m listening to an album with Spotify premium and wanting to hea...

megalodious

Newbie

1078 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

One playlist won't play on mobile

I don't pay for spotify. Recently I've been trying to play my Halloween playist on mobile. When I click shuffle it will play a suggested track then suddenly stop. The bar where it shows what song is playing will suddenly disappear and clicking shuffl...

Newbie

I don't pay for spotify. Recently I've been trying to play my Halloween playist on mobile. When I click shuffle it will play a suggested track then suddenly stop. The bar where it shows what song is ...

436 Views

0 replies

0 likes

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Switching from Premium to Family Premium

I currently have Premium and Pay $9.99 per month. My spouse and I both have the Spotify app on our iPhones and we have the same music on our iPhones but only one of us can play music at a time. Does this mean I have to upgrade to Family Premium for b...

Casual Listener

I currently have Premium and Pay $9.99 per month. My spouse and I both have the Spotify app on our iPhones and we have the same music on our iPhones but only one of us can play music at a time. Does ...

KCmusic3

Casual Listener

717 Views

3 replies

0 likes

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  • 3 replies
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Spotify stops playing abruptly

When I try to play a song, it stops playing a few seconds after it starts. It appears to be playing (the play/pause icon is still the pause symbol), but no audio comes out, and the track bar is stationary. This problem only occurs when I am using cel...

Casual Listener

When I try to play a song, it stops playing a few seconds after it starts. It appears to be playing (the play/pause icon is still the pause symbol), but no audio comes out, and the track bar is stati...

robbiek54

Casual Listener

1831 Views

4 replies

1 likes

  • 1831 Views
  • 4 replies
  • 1 likes