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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37165 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102663 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1304 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299145 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125834 Views

19 replies

38 likes

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Spotify connect doesn’t work anymore

I can not connect with Spotify to my Yamaha receiver. Spotify connect doesn’t see the Yamaha receiver. A week ago it worked fine. The receiver is in the same wifi network as the Apple iPad. I even can not connect with Apple Airplay.

Newbie

I can not connect with Spotify to my Yamaha receiver. Spotify connect doesn’t see the Yamaha receiver. A week ago it worked fine. The receiver is in the same wifi network as the Apple iPad. I even ca...

435 Views

0 replies

0 likes

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imported mp3s disappear

I often have the problem, that some imported songs disappear randomly. Thats especially a problem on my phone, so I reinstalled Spotify and tried again. Just to see that no song remaind at all. There was no imported mp3 song recognized by my phone, s...

Roadie

I often have the problem, that some imported songs disappear randomly.   Thats especially a problem on my phone, so I reinstalled Spotify and tried again.   Just to see that no song rem...

364 Views

0 replies

0 likes

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Wlan Lautsprecher verbinden

Hallo,da ich mehrer wlan Lautsprecher in meiner Wohnung verteilt haben, würde ich gerne auf allen gleichzeitig Musik über Spotify hören. Leider kann ich aber immer nur eines der Geräte ansteuern. Gibt es einen Weg, mehrer Geräte gleichzeitig zu verwe...

Newbie

Hallo, da ich mehrer wlan Lautsprecher in meiner Wohnung verteilt haben, würde ich gerne auf allen gleichzeitig Musik über Spotify hören. Leider kann ich aber immer nur eines der Geräte ansteuern. G...

LeoRager

Community Legend

922 Views

1 replies

0 likes

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Since IOS 11 Spotify is not working well on my IPod

It's been two days .. I tried everything and am still having problems. spotify is not working well on IOS 11, everytime I'm listening to musics it's like nothing is being played at all... it doesn't appear on the lockScreen or anywhere. If I want to ...

Newbie

It's been two days .. I tried everything and am still having problems. spotify is not working well on IOS 11, everytime I'm listening to musics it's like nothing is being played at all... it doesn't ...

thernandez

Newbie

618 Views

1 replies

0 likes

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Playlist Repeat

Hi so my repeat playlist button has recently been causing me some problems. Whether it is on or not it causes my music to randomly stop. If it is on the playlist will play smoothly for a few songs before ending and remaining on the current song as if...

Newbie

Hi so my repeat playlist button has recently been causing me some problems. Whether it is on or not it causes my music to randomly stop. If it is on the playlist will play smoothly for a few songs be...

478 Views

0 replies

0 likes

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i cant play a certain album or playlist

i made a playlist that had the whole of the album 17 by xxxtentacion and a few other songs. i can play the playlist fine but then after about 15 minutes, the playlist breaks and it doesn't play no matter how many times i click play. when this happens...

Newbie

i made a playlist that had the whole of the album 17 by xxxtentacion and a few other songs. i can play the playlist fine but then after about 15 minutes, the playlist breaks and it doesn't play no ma...

348 Views

0 replies

0 likes

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Can't get into my old account but it is still charging me monthly?!

Thought my old account had been deleted, so I started another. Then I saw another charge for premium on my bank account, but I can only access the new Spotify account, which is a free account...

Casual Listener

Thought my old account had been deleted, so I started another.  Then I saw another charge for premium on my bank account, but I can only access the new Spotify account, which is a free account...

Jstreets_ak1712

Casual Listener

544 Views

2 replies

0 likes

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Solved!! HELP ME

I've got two spotify accounts. One is connected to my email and one isn't. The problem is, the one not connected to my email logged me out and I forgot my password and there's no way for me to reset it that I know of. Any advice?

Visitor

I've got two spotify accounts. One is connected to my email and one isn't. The problem is, the one not connected to my email logged me out and I forgot my password and there's no way for me to reset ...

user-removed

Not applicable

797 Views

2 replies

0 likes

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Solved!! I can't find my public Spotify playlist on other Spotify accounts

I am not too sure why, but I can't seem to be able to find all my Spotify playlists under another Spotify account. The Gym that I go to has an iPad that we use to play music which has a Spotify feature in it. When I search for my playlist I can only ...

Visitor

I am not too sure why, but I can't seem to be able to find all my Spotify playlists under another Spotify account. The Gym that I go to has an iPad that we use to play music which has a Spotify featu...

user-removed

Not applicable

32277 Views

3 replies

0 likes

Search Playlist
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iPhone automatically defaults to iMusic not Spotify

Hey Spotify peeps! So something that is a little annoying about my iPhone so that anytime I get into a car and the phone connects to Bluetooth, or if I simply pull up my quick menu and press the play button, the iPhone automatically switches to my iM...

Newbie

Hey Spotify peeps! So something that is a little annoying about my iPhone so that anytime I get into a car and the phone connects to Bluetooth, or if I simply pull up my quick menu and press the play...

Maxim

Spotify Star

6842 Views

1 replies

0 likes

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Multitask trouble with iOS update

I teach indoor cycle and I need to have a notes app visible at the same time I have the audio tracker displayed for Spotify. I recently updated ios and now Spotify is not compatible with the new multitask features on the ipad. I can no longer swipe u...

Music Fan

I teach indoor cycle and I need to have a notes app visible at the same time I have the audio tracker displayed for Spotify. I recently updated ios and now Spotify is not compatible with the new mult...

426 Views

0 replies

0 likes

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iOS 9 Multi-tasking

iOS 9 for iPad, has "true" multi-tasking funtionality, whether it's through split screen or just on side bar. If this is open to all developers it would definitely be a great feature to use with Spotify. Be able to work and control music whilst on th...

Visitor

iOS 9 for iPad, has "true" multi-tasking funtionality, whether it's through split screen or just on side bar. If this is open to all developers it would definitely be a great feature t...

christy8

Music Fan

1582 Views

2 replies

11 likes

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Control Center on iOS 11

Hello, I am having major problems being able to control spotify from my lock screen and control center. I downloaded iOS 11 a couple weeks ago, and I think that's the issue. Instead of seeing spotify in my control center when a song is playing, I see...

Newbie

Hello, I am having major problems being able to control spotify from my lock screen and control center. I downloaded iOS 11 a couple weeks ago, and I think that's the issue. Instead of seeing spotify...

christy8

Music Fan

4744 Views

14 replies

3 likes

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  • 3 likes

Audio scrubber is gone in latest update. Why???

Please bring back the audio scrubber at the bottom of the app on iOS. It has been replaced by a swipe-for-the-next-track. It should be possible to design the interface so that you can have both track advance and audio scrubber. Its not practical to h...

Music Fan

Please bring back the audio scrubber at the bottom of the app on iOS. It has been replaced by a swipe-for-the-next-track. It should be possible to design the interface so that you can have both track...

christy8

Music Fan

4215 Views

9 replies

15 likes

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Solved!! Playlists

Is there a way to save specific Time Capsule, Discover Weekly or Release Radar playlists without having them over-written when the following week or without having to select each song and add it to a separate playlist. The ... link makes this easy to...

Casual Listener

Is there a way to save specific Time Capsule, Discover Weekly or Release Radar playlists without having them over-written when the following week or without having to select each song and add it to a...

jsannn

Community Legend

1020 Views

3 replies

0 likes

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Cannot start with shuffle on Mint playlist

Hi since “Electro Now” was renamed to “Mint” the shuffle mode seems to be gone on this playlist. Every time I start it I have to manually set the mode to shuffle. Ist there any way to change that? I attached two screenshots visualizing the problem. M...

Casual Listener

Hi since “Electro Now” was renamed to “Mint” the shuffle mode seems to be gone on this playlist. Every time I start it I have to manually set the mode to shuffle.   Ist there any way to change...

386 Views

0 replies

0 likes

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Spotify overlay during multitasking with other opened apps

Hi, there, When my iPhone 7plus was running iOS 11 beta 2 I noticed a cool feature that I cant no longer replicate after phone updated to beta 3 and now beta 4 within a week. I did not take a screenshot, but I will try to describe it:1. I had about 8...

Regular

Hi, there,   When my iPhone 7plus was running iOS 11 beta 2 I noticed a cool feature that I cant no longer replicate after phone updated to beta 3 and now beta 4 within a week.   I did ...

1329 Views

0 replies

0 likes

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heos link

Hi guys, I have a heos link (2nd generation) with denon amp (PMA-720). With the heos app i can control the volume of the amp, but i can't control the volume through the spotify app (i do see the volume bar on screen but it wont adjust the volume of t...

Newbie

Hi guys,   I have a heos link (2nd generation) with denon amp (PMA-720). With the heos app i can control the volume of the amp, but i can't control the volume through the spotify app (i d...

715 Views

0 replies

0 likes

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