Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
44266 Views
45 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
110116 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
438793 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302282 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi there i can see the menu with library, browse etc at the bottom but I can't get it to pop up long enough to click on it so I'm stuck on the 1 tab.i just have a new iPhone so it may be a really easy fix but it's really annoying at the moment!
Hi there i can see the menu with library, browse etc at the bottom but I can't get it to pop up long enough to click on it so I'm stuck on the 1 tab. i just have a new iPhone so it may be a...
315 Views
0 replies
0 likes
Sine I updated several days ago, I am unable to "control" Spotify through my car's system (changing tracks, repeating et al)
Sine I updated several days ago, I am unable to "control" Spotify through my car's system (changing tracks, repeating et al)
Casual Listener
972 Views
2 replies
0 likes
So, I am having problems playing my songs/playlists from my iphone through my car. Up until a week ago, it worked just fine. Now it starts to play a track but fades to stop within a couple of seconds. What goin on! any ideas. My car is 2012 so not ne...
So, I am having problems playing my songs/playlists from my iphone through my car. Up until a week ago, it worked just fine. Now it starts to play a track but fades to stop within a couple of seconds...
521 Views
0 replies
0 likes
After the latest iOS update i can't find the settings, like the equalizer and overflow options. Where can i find them?
After the latest iOS update i can't find the settings, like the equalizer and overflow options. Where can i find them?
Newbie
99332 Views
6 replies
1 likes
Hello, I’m hoping someone can help me! I have recently downloaded the newest version of apple software 11.0.3, since then I am unable to control the Spotify app through the lock screen or the control centre. To change the song or volume of the music ...
Hello, I’m hoping someone can help me! I have recently downloaded the newest version of apple software 11.0.3, since then I am unable to control the Spotify app through the lock screen or the ...
Newbie
979 Views
1 replies
0 likes
Iphone EarPods controls do not work with the Spotify mobile app. Is this really an issue Spotify cannot figure out and solve? Seems like I pay $10 a month for a 'premium' service it should really be 'premium' service. This is awful...what a joke.
Iphone EarPods controls do not work with the Spotify mobile app. Is this really an issue Spotify cannot figure out and solve? Seems like I pay $10 a month for a 'premium' service it shoul...
Newbie
19755 Views
13 replies
2 likes
Hi, I'm struggling with this for quite some time now. Spotify app on Iphone 6S seems not to be able to scrobble my tracks to last.fm.Phone is online for sure.Last.fm credentials are correct. Disabling and re-enabling scrobbling does not resolve the i...
Hi, I'm struggling with this for quite some time now. Spotify app on Iphone 6S seems not to be able to scrobble my tracks to last.fm. Phone is online for sure. Last.fm crede...
Newbie
8183 Views
6 replies
2 likes
This option shows up in iOS but does not actually disable the behind the lyrics feature as it suggests.
This option shows up in iOS but does not actually disable the behind the lyrics feature as it suggests.
418 Views
0 replies
0 likes
Hey folks, I just noticed that Spotify already downloads an album when I press "save" - as I want it to add it to my library and NOT download it. When I press "download" subsequently it says again "downloading, waiting for wifi..." Is that a new feat...
Hey folks, I just noticed that Spotify already downloads an album when I press "save" - as I want it to add it to my library and NOT download it. When I press "download" subsequently it says...
Casual Listener
1292 Views
2 replies
0 likes
Hi Spotify won't play certain artists/songs but will play others, when pressing the song it just flashes for an instant and doesn't play. The behaviour is as if it's in airplane mode. I updated to latest IOS 11.3 recently. What I've done so far1. Del...
Hi Spotify won't play certain artists/songs but will play others, when pressing the song it just flashes for an instant and doesn't play. The behaviour is as if it's in airplane mode. ...
503 Views
0 replies
0 likes
I was playing the album DNA, and skipped a song. It then went to a random song not by the artist and made me waste another skip. This is especially annoying because I am not a premium user and have a limited amount of skips. Is there a solution to th...
I was playing the album DNA, and skipped a song. It then went to a random song not by the artist and made me waste another skip. This is especially annoying because I am not a premium user and h...
Community Legend
653 Views
1 replies
0 likes
Is there really no option to reverse a playlist on the IOS App?? Come on guys this is a basic function of a set of songs, do we expect this in a future release? Drop everything and do the basic functions that all other music applications do. We dont ...
Is there really no option to reverse a playlist on the IOS App?? Come on guys this is a basic function of a set of songs, do we expect this in a future release? Drop everythi...
Casual Listener
11676 Views
5 replies
0 likes
After selecting calming piano music then shuffle play it will randomly throw in hardcore rap. Very annoying when trying to get Kids to sleep. Any ideas.
After selecting calming piano music then shuffle play it will randomly throw in hardcore rap. Very annoying when trying to get Kids to sleep. Any ideas.
Casual Listener
808 Views
2 replies
0 likes
Can't log in at all. Tried a few of the suggestions from the help desk and nothing has worked.
Can't log in at all. Tried a few of the suggestions from the help desk and nothing has worked.
Community Legend
772 Views
5 replies
0 likes
I play music through my car vis USB on my commute to and from work. When I leave work and plug the phone back in, it will continue playing whatever song I left off on and then will go back to the first song I was listening to at the beginning of the ...
I play music through my car vis USB on my commute to and from work. When I leave work and plug the phone back in, it will continue playing whatever song I left off on and then will go back to the fir...
391 Views
0 replies
0 likes
Hi - in the Windows APP is it possible if I look at my albums to enable the option "Just saved albums" At my iPhone I have 4809672 albums in there with just 1 Track. Now my question: Is it possible to do this at my iPhone APP too?
Hi - in the Windows APP is it possible if I look at my albums to enable the option "Just saved albums" At my iPhone I have 4809672 albums in there with just 1 Track. &n...
Regular
425 Views
1 replies
0 likes
The audio display is WAY TOO SMALL on the ipad. I can't see the display. Please is there some way to make it larger?
The audio display is WAY TOO SMALL on the ipad. I can't see the display. Please is there some way to make it larger?
Regular
718 Views
1 replies
0 likes
My son is trying to remove a song from a playlist. He's on a Family Premium plan. He's trying to do this on his Android Phone. When he touches the 3 dots to the right he's given the options to:SaveAdd to Playlist (even though it's already in the Play...
My son is trying to remove a song from a playlist. He's on a Family Premium plan. He's trying to do this on his Android Phone. When he touches the 3 dots to the right he's given the...
Community Legend
648 Views
1 replies
0 likes
Hi All, i cant seem to view my following users playlists on Spotify. i am using ios11 and iPhone 8 plus and my mate has got a Sony Experia
Hi All, i cant seem to view my following users playlists on Spotify. i am using ios11 and iPhone 8 plus and my mate has got a Sony Experia
377 Views
0 replies
0 likes
I can't work out how to sync my local files to from my laptop to my phone, only forums I can find are from 2015 but the app has updated and changed about 200 times since then. Step by step instructions would be very appreciated. Thanks
I can't work out how to sync my local files to from my laptop to my phone, only forums I can find are from 2015 but the app has updated and changed about 200 times since then. Step by step instructio...
Community Legend
2017 Views
3 replies
0 likes
