Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
233668 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
115197 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443995 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304288 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Boa tarde, eu vim pedir informações sobre o spotify na tela de bloqueio. Há como deixar a arte do álbum em tela cheia?
Boa tarde, eu vim pedir informações sobre o spotify na tela de bloqueio. Há como deixar a arte do álbum em tela cheia?
485 Views
0 replies
0 likes
I use an iPhone with iOS 11. Since my update to ios11 I have got a problem every time I used Spotify with my Sonos system (using the Spotify connect option to connect sonos from the Spotify app). After using the Spotify app I don't have date and time...
I use an iPhone with iOS 11. Since my update to ios11 I have got a problem every time I used Spotify with my Sonos system (using the Spotify connect option to connect sonos from the Spotify app). Aft...
473 Views
0 replies
0 likes
I recently had to switch to a new phone with lower capacity. My old phone is inactive, but still works w/ WiFi for apps and has higher capacity. It is really helpful to listen to music offline and I'm wondering if it is possible to downlad songs to t...
I recently had to switch to a new phone with lower capacity. My old phone is inactive, but still works w/ WiFi for apps and has higher capacity. It is really helpful to listen to music offli...
361 Views
0 replies
0 likes
Simple issue yet one that seems impossible to find a clear answer on. I've spent some time searching through the forums but haven't found any recent posts. Maybe someone here can help me. I use my Starred Playlist (like most people to do) to track mu...
Simple issue yet one that seems impossible to find a clear answer on. I've spent some time searching through the forums but haven't found any recent posts. Maybe someone here can help me....
308 Views
0 replies
0 likes
Last night I logged into my iPad on my Spotify account, so I could listen to it while doing homework, and it logged me out of it on my iPhone and when I logged back in on my iPhone all of my music was deleted??? And I have premium so now I have no mu...
Last night I logged into my iPad on my Spotify account, so I could listen to it while doing homework, and it logged me out of it on my iPhone and when I logged back in on my iPhone all of my music wa...
344 Views
0 replies
0 likes
My picture does not appear in my spotify (IPhone) app...I also have the application on my (mac) laptop and I don’t see the option to modify my profile picture (on my IPhone app and on my laptop app).I tried linking my spotify account to my facebook u...
My picture does not appear in my spotify (IPhone) app... I also have the application on my (mac) laptop and I don’t see the option to modify my profile picture (on my IPhone app and on my laptop app...
340 Views
0 replies
1 likes
So basically, let's say I have download quality set to low, and streaming quality to high/extreme (this being because I have a phone without a ton of space, but still prefer to listen to music on high quality). When I'm on wifi/cellular, will a downl...
So basically, let's say I have download quality set to low, and streaming quality to high/extreme (this being because I have a phone without a ton of space, but still prefer to listen to music on hig...
Community Legend
1141 Views
1 replies
0 likes
I can listen to the song on my computer but not on the iphone, it doesnt appear on the spotify list on the iphone. what am i supposed to do?
I can listen to the song on my computer but not on the iphone, it doesnt appear on the spotify list on the iphone. what am i supposed to do?
Composer
825 Views
2 replies
0 likes
Realmente muy fustrante espero pronto haya una actualización, sino pronto me retiro del servicio, como clientes no recibimos la atención necesaria(hasta el momento) la aplicación es muy buena, no se puede hechas a perder por algo así. Espero respuest...
Realmente muy fustrante espero pronto haya una actualización, sino pronto me retiro del servicio, como clientes no recibimos la atención necesaria(hasta el momento) la aplicación es muy buena, n...
Casual Listener
6738 Views
3 replies
0 likes
Sooo.. i have a collaborative playlist with another user in my family plan and suddenly the controlls dissapeared and now i cannot pause, skip, or view what songs are in my queue. It is really annoying and it happened with only one of my playlist. He...
Sooo.. i have a collaborative playlist with another user in my family plan and suddenly the controlls dissapeared and now i cannot pause, skip, or view what songs are in my queue. It is rea...
352 Views
0 replies
0 likes
I recently noticed that on only ONE of my playlists, I cannot pause, skip, or view what songs are in my queue. PLEASE HELP! It is quite inconvenient because when I'm trying to play music in my car and I'm trying to skip, I can't too!
I recently noticed that on only ONE of my playlists, I cannot pause, skip, or view what songs are in my queue. PLEASE HELP! It is quite inconvenient because when I'm trying to play music in my car an...
380 Views
0 replies
0 likes
When I'm using Spotify Connect, there does not seem to have any lock screen controls. Is this expected? Are there any places to incorporate lock screen controls when using Spotify Connect? Thanks.
When I'm using Spotify Connect, there does not seem to have any lock screen controls. Is this expected? Are there any places to incorporate lock screen controls when using Spotify Connect?...
Newbie
18227 Views
11 replies
1 likes
The songs don't play for me Link to post: (Spotify Premium - How free space from iPhone) by piopieri https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Premium-How-free-space-from-iPhone/m-p/1353642#M60080
Hi,
I’m a premium user and I have the
...The songs don't play for me Link to post: (Spotify Premium - How free space from iPhone) by piopieri https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Premium-How-free-space-from-iPho...
328 Views
0 replies
0 likes
After I updated my iPhone to the newest iOS, i can't control spotify from locked screen and when it is connected to a bluetooth device i can't change song or control the volume without spotify stops???cant you help me
After I updated my iPhone to the newest iOS, i can't control spotify from locked screen and when it is connected to a bluetooth device i can't change song or control the volume without spotify stops?...
495 Views
0 replies
0 likes
The Genius Lyrics feature is unusable. After opening the lyrics there it flips between showing song lyrics and a page showing "behind the lyrics".There is no obvious way to stop this auto flipping.It makes the lyrics impossible to follow along. Somet...
The Genius Lyrics feature is unusable. After opening the lyrics there it flips between showing song lyrics and a page showing "behind the lyrics". There is no obvious way to stop this auto flippin...
Newbie
680 Views
1 replies
2 likes
I have a fairly large playlist, and some songs won't play. I left it alone for a while, but now for some reason I'm able to play those songs, but not others which I'd previously been able to play. They will still be pulled up, but Spotify won't skip ...
I have a fairly large playlist, and some songs won't play. I left it alone for a while, but now for some reason I'm able to play those songs, but not others which I'd previously been able to play. Th...
356 Views
0 replies
0 likes
Whats going on here? I used to do these two things all the time! Why can i no longer listen to music when the app closes/screen turns off? If i cant fix this i am considering cancelling my account. Any advice out there?
Whats going on here? I used to do these two things all the time! Why can i no longer listen to music when the app closes/screen turns off? If i cant fix this i am considering cancelling my account. A...
Newbie
358054 Views
24 replies
9 likes
It is really important for any app provider to attain better mobile app store ranking where optimizing the several aspects of any given mobile app matters a lot. From addressing a number of app store requirements up to promoting apps over the social ...
It is really important for any app provider to attain better mobile app store ranking where optimizing the several aspects of any given mobile app matters a lot. From addressing a number of app store...
521 Views
0 replies
0 likes
When ever I try and use Spotify and there is the slightest bit of movement the songs pause, skip and Siri opens. It also sometimes happens when the phone is on a flat surface completely still. I reduced the number of playlists and have tried reinstal...
When ever I try and use Spotify and there is the slightest bit of movement the songs pause, skip and Siri opens. It also sometimes happens when the phone is on a flat surface completely still. I redu...
453 Views
0 replies
0 likes
I updated the Spotify app on iOS to version 8.4.24 on Oct 24th and ever since then the bluetooth connection is flaky. I connect up to car stereo via bluetooth and every song cuts out for a second or 2 randomly throughout each track. I've tried the fo...
I updated the Spotify app on iOS to version 8.4.24 on Oct 24th and ever since then the bluetooth connection is flaky. I connect up to car stereo via bluetooth and every song cuts out for a ...
541 Views
0 replies
1 likes
