Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30741 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95468 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424747 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293889 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi - in the Windows APP is it possible if I look at my albums to enable the option "Just saved albums" At my iPhone I have 4809672 albums in there with just 1 Track. Now my question: Is it possible to do this at my iPhone APP too?
Hi - in the Windows APP is it possible if I look at my albums to enable the option "Just saved albums" At my iPhone I have 4809672 albums in there with just 1 Track. &n...
Regular
400 Views
1 replies
0 likes
The audio display is WAY TOO SMALL on the ipad. I can't see the display. Please is there some way to make it larger?
The audio display is WAY TOO SMALL on the ipad. I can't see the display. Please is there some way to make it larger?
Regular
695 Views
1 replies
0 likes
My son is trying to remove a song from a playlist. He's on a Family Premium plan. He's trying to do this on his Android Phone. When he touches the 3 dots to the right he's given the options to:SaveAdd to Playlist (even though it's already in the Play...
My son is trying to remove a song from a playlist. He's on a Family Premium plan. He's trying to do this on his Android Phone. When he touches the 3 dots to the right he's given the...
Community Legend
631 Views
1 replies
0 likes
Hi All, i cant seem to view my following users playlists on Spotify. i am using ios11 and iPhone 8 plus and my mate has got a Sony Experia
Hi All, i cant seem to view my following users playlists on Spotify. i am using ios11 and iPhone 8 plus and my mate has got a Sony Experia
361 Views
0 replies
0 likes
I can't work out how to sync my local files to from my laptop to my phone, only forums I can find are from 2015 but the app has updated and changed about 200 times since then. Step by step instructions would be very appreciated. Thanks
I can't work out how to sync my local files to from my laptop to my phone, only forums I can find are from 2015 but the app has updated and changed about 200 times since then. Step by step instructio...
Community Legend
1955 Views
3 replies
0 likes
I can not connect with Spotify to my Yamaha receiver. Spotify connect doesn’t see the Yamaha receiver. A week ago it worked fine. The receiver is in the same wifi network as the Apple iPad. I even can not connect with Apple Airplay.
I can not connect with Spotify to my Yamaha receiver. Spotify connect doesn’t see the Yamaha receiver. A week ago it worked fine. The receiver is in the same wifi network as the Apple iPad. I even ca...
422 Views
0 replies
0 likes
I often have the problem, that some imported songs disappear randomly. Thats especially a problem on my phone, so I reinstalled Spotify and tried again. Just to see that no song remaind at all. There was no imported mp3 song recognized by my phone, s...
I often have the problem, that some imported songs disappear randomly. Thats especially a problem on my phone, so I reinstalled Spotify and tried again. Just to see that no song rem...
357 Views
0 replies
0 likes
Album list is now completely empty. Help!
Album list is now completely empty. Help!
Community Legend
442 Views
1 replies
0 likes
Hallo,da ich mehrer wlan Lautsprecher in meiner Wohnung verteilt haben, würde ich gerne auf allen gleichzeitig Musik über Spotify hören. Leider kann ich aber immer nur eines der Geräte ansteuern. Gibt es einen Weg, mehrer Geräte gleichzeitig zu verwe...
Hallo, da ich mehrer wlan Lautsprecher in meiner Wohnung verteilt haben, würde ich gerne auf allen gleichzeitig Musik über Spotify hören. Leider kann ich aber immer nur eines der Geräte ansteuern. G...
Community Legend
888 Views
1 replies
0 likes
It's been two days .. I tried everything and am still having problems. spotify is not working well on IOS 11, everytime I'm listening to musics it's like nothing is being played at all... it doesn't appear on the lockScreen or anywhere. If I want to ...
It's been two days .. I tried everything and am still having problems. spotify is not working well on IOS 11, everytime I'm listening to musics it's like nothing is being played at all... it doesn't ...
Newbie
590 Views
1 replies
0 likes
Hi so my repeat playlist button has recently been causing me some problems. Whether it is on or not it causes my music to randomly stop. If it is on the playlist will play smoothly for a few songs before ending and remaining on the current song as if...
Hi so my repeat playlist button has recently been causing me some problems. Whether it is on or not it causes my music to randomly stop. If it is on the playlist will play smoothly for a few songs be...
468 Views
0 replies
0 likes
i made a playlist that had the whole of the album 17 by xxxtentacion and a few other songs. i can play the playlist fine but then after about 15 minutes, the playlist breaks and it doesn't play no matter how many times i click play. when this happens...
i made a playlist that had the whole of the album 17 by xxxtentacion and a few other songs. i can play the playlist fine but then after about 15 minutes, the playlist breaks and it doesn't play no ma...
339 Views
0 replies
0 likes
Thought my old account had been deleted, so I started another. Then I saw another charge for premium on my bank account, but I can only access the new Spotify account, which is a free account...
Thought my old account had been deleted, so I started another. Then I saw another charge for premium on my bank account, but I can only access the new Spotify account, which is a free account...
Casual Listener
522 Views
2 replies
0 likes
I've got two spotify accounts. One is connected to my email and one isn't. The problem is, the one not connected to my email logged me out and I forgot my password and there's no way for me to reset it that I know of. Any advice?
I've got two spotify accounts. One is connected to my email and one isn't. The problem is, the one not connected to my email logged me out and I forgot my password and there's no way for me to reset ...
Not applicable
775 Views
2 replies
0 likes
I am not too sure why, but I can't seem to be able to find all my Spotify playlists under another Spotify account. The Gym that I go to has an iPad that we use to play music which has a Spotify feature in it. When I search for my playlist I can only ...
I am not too sure why, but I can't seem to be able to find all my Spotify playlists under another Spotify account. The Gym that I go to has an iPad that we use to play music which has a Spotify featu...
Not applicable
32138 Views
3 replies
0 likes
Hey Spotify peeps! So something that is a little annoying about my iPhone so that anytime I get into a car and the phone connects to Bluetooth, or if I simply pull up my quick menu and press the play button, the iPhone automatically switches to my iM...
Hey Spotify peeps! So something that is a little annoying about my iPhone so that anytime I get into a car and the phone connects to Bluetooth, or if I simply pull up my quick menu and press the play...
Spotify Star
6820 Views
1 replies
0 likes
Help! Since updating ios on ipad, the audio scrubber won't display on the bottom of the screen anymore.
Help! Since updating ios on ipad, the audio scrubber won't display on the bottom of the screen anymore.
351 Views
0 replies
0 likes
I teach indoor cycle and I need to have a notes app visible at the same time I have the audio tracker displayed for Spotify. I recently updated ios and now Spotify is not compatible with the new multitask features on the ipad. I can no longer swipe u...
I teach indoor cycle and I need to have a notes app visible at the same time I have the audio tracker displayed for Spotify. I recently updated ios and now Spotify is not compatible with the new mult...
414 Views
0 replies
0 likes
iOS 9 for iPad, has "true" multi-tasking funtionality, whether it's through split screen or just on side bar. If this is open to all developers it would definitely be a great feature to use with Spotify. Be able to work and control music whilst on th...
iOS 9 for iPad, has "true" multi-tasking funtionality, whether it's through split screen or just on side bar. If this is open to all developers it would definitely be a great feature t...
Music Fan
1558 Views
2 replies
11 likes
Hello, I am having major problems being able to control spotify from my lock screen and control center. I downloaded iOS 11 a couple weeks ago, and I think that's the issue. Instead of seeing spotify in my control center when a song is playing, I see...
Hello, I am having major problems being able to control spotify from my lock screen and control center. I downloaded iOS 11 a couple weeks ago, and I think that's the issue. Instead of seeing spotify...
Music Fan
4586 Views
14 replies
3 likes
