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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243717 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

127602 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3094 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308498 Views

62 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132584 Views

19 replies

38 likes

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Spotify deleting offline songs

This is the 4th time this has happened in a month (twice this week alone). Spotify deleted all of my offline songs. I'm on iOS 10.2.1 and Spotify version 7.5.0.1023. I have about 2,000 songs saved offline on my iPhone 7. Each of these four times has ...

Casual Listener

This is the 4th time this has happened in a month (twice this week alone). Spotify deleted all of my offline songs. I'm on iOS 10.2.1 and Spotify version 7.5.0.1023. I have about 2,000 songs saved of...

Alezump

Casual Listener

1074 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Genius (Behind The Lyrics) missing in settings

Genius opiton is not available anymore. Is this due to recent ios updates or it is discontinued by Spotify? I want it back!

Visitor

Genius opiton is not available anymore. Is this due to recent ios updates or it is discontinued by Spotify?  I want it back!

622 Views

0 replies

0 likes

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Spotify Family

Hi! My spotify premium was invited to a family premium and accepted it. But now, i plan to subscribe to my own family premium but when i invite my other family members, when they try to fill up the form, the form was listed to my former subscription....

Newbie

Hi! My spotify premium was invited to a family premium and accepted it. But now, i plan to subscribe to my own family premium but when i invite my other family members, when they try to fill up the f...

373 Views

0 replies

0 likes

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Mehrere Playlisten abspielen

Hallo, früher konnte man alle Playlisten die in einem Ordner sind zusammen abspielen lassen. Mit der neuen Version ist dies nicht mehr möglich oder vlt finde ich den Knopf nicht mehr. Hat jemand einen Tipp? Ich nutze es am iphone 6s.

Casual Listener

Hallo,   früher konnte man alle Playlisten die in einem Ordner sind zusammen abspielen lassen. Mit der neuen Version ist dies nicht mehr möglich oder vlt finde ich den Knopf nicht mehr. Hat je...

tanjajudge

Casual Listener

3703 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

No volume control unless in Spotify app - using Chromecast Audio

With both airplay and bluetooth audio casting, the phone’s volume buttons change the music volume, whether the iphone is alseep in my pocket, at lock screen, or in app.Just bought Chromecast and on Ios 11.0.03, and all apps current, only in app volum...

Newbie

With both airplay and bluetooth audio casting, the phone’s volume buttons change the music volume, whether the iphone is alseep in my pocket, at lock screen, or in app. Just bought Chromecast a...

682 Views

0 replies

1 likes

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No aparece lo que estoy reproduciendo

Cuando me encuentro reproduciendo una canción no me aparece nada abajo, ni con la pantalla bloqueada, es como si no estuviese reproduciendo nada, por lo que ni siquiera puedo cambiar lo que estou escuchando, he tenido que reinstalar la app dos veces ...

Casual Listener

Cuando me encuentro reproduciendo una canción no me aparece nada abajo, ni con la pantalla bloqueada, es como si no estuviese reproduciendo nada, por lo que ni siquiera puedo cambiar lo que estou esc...

665 Views

0 replies

0 likes

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Lockscreen controls keep disappearing on iOS 11

From time to time the lockscreen controls disappear, the only way to solve it is to restart the phone. Force-quiting spotify or even reinstall won’t help. This did never occur on iOS 10. Probably related to: https://community.spotify.com/t5/Ongoing-I...

Casual Listener

From time to time the lockscreen controls disappear, the only way to solve it is to restart the phone. Force-quiting spotify or even reinstall won’t help. This did never occur on iOS 10.   Pro...

1000 Views

0 replies

0 likes

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Sharing an album from library is impossible in iOS app

Dear Spotify, I have noticed that it is impossible to directly share an album that is stored in my spotify library when using the iOS application. When I go to 'albums', choose an album, hit the triple dots in the upper-right corner, there is no opti...

Newbie

Dear Spotify,   I have noticed that it is impossible to directly share an album that is stored in my spotify library when using the iOS application. When I go to 'albums', choose an album, hit...

404 Views

0 replies

0 likes

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Saving songsa from local file

Please help me,Im using my windows desktop to save songs from a local file. Then when i open the spotify o my iphone i can't see any saved songs that i save on my playlist. Your help will be appreciated.im using premium btw

Newbie

Please help me, Im using my windows desktop to save songs from a local file. Then when i open the spotify o my iphone i can't see any saved songs that i save on my playlist.   Your help will ...

425 Views

0 replies

0 likes

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cant locate the home button

Having difficulty browsing music because Im stuck in my library and I cannot switch to home to browse....

Newbie

Having difficulty browsing music because Im stuck in my library and I cannot switch to home to browse....

Gergy

Regular

1213 Views

2 replies

0 likes

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  • 2 replies
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No Chromecast in Spotify Connect

Hi there!I'm currently trying to cast to my chromecast device from the spotify app on my phone, but for some reason the chromecast is not available in the 'connect to a device' list... When I cast from other apps on my phone like youtube it works fin...

Newbie

Hi there! I'm currently trying to cast to my chromecast device from the spotify app on my phone, but for some reason the chromecast is not available in the 'connect to a device' list... When I ...

492 Views

0 replies

0 likes

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Local files wont play on iOS app

Basically I have downloaded the playlist with local files on the desktop app, and when i go to download the playlist on my phone it doesnt download the local files, they just stay greyed out. Screenshots attached theyre on the same wifi network# than...

Casual Listener

Basically I have downloaded the playlist with local files on the desktop app, and when i go to download the playlist on my phone it doesnt download the local files, they just stay greyed out. Screens...

485 Views

0 replies

0 likes

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Pub malgré mon aboonement

Sur Mon ipad, J'ai spotify avec un abonnement à 5euros/mois Comment se fait-il que j'ai encore des messages publicitaires ... c'est insupportable ! Merci pour votre aide

Newbie

  Sur Mon ipad,    J'ai spotify avec un abonnement à 5euros/mois   Comment se fait-il que j'ai encore des messages publicitaires ... c'est insupportable !   Mer...

elteor

Casual Listener

1967 Views

3 replies

3 likes

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  • 3 replies
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[Running] Spotify "Your Running Mix" track list

Hello, I love the spotify recommended for me running playlist (almost more than the Discover Weekly ones) but I've checked on all my platform (iOS, Linux and the web player) and I can't find the track list or even just the list of past tracks played ...

Newbie

Hello,  I love the spotify recommended for me running playlist (almost more than the Discover Weekly ones) but I've checked on all my platform (iOS, Linux and the web player) and I can't find t...

benriga

Casual Listener

1258 Views

2 replies

2 likes

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  • 2 replies
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Don't receive any Push notifications on iPhone iOS 11

I don't receive any push notifications on my iphone. - All Pushs ar switched on (viewable inapp and online)- Spotify App deinstalled and reinstalled

Casual Listener

I don't receive any push notifications on my iphone.   - All Pushs ar switched on (viewable inapp and online) - Spotify App deinstalled and reinstalled

chrisbchrisb

Casual Listener

1001 Views

2 replies

1 likes

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  • 2 replies
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My playlists is getting deleted on my iPhone and iPad on its own.

Hi! For a couple of weeks now I have had this trouble. My playlists that I have done (with several artists in it, or playlist with only one artist but songs from different albums) is disappearing from my iPhone and iPad (iPhone 8+ and iPad Air 2) and...

Casual Listener

Hi! For a couple of weeks now I have had this trouble. My playlists that I have done (with several artists in it, or playlist with only one artist but songs from different albums) is disappearing fro...

585 Views

0 replies

0 likes

Deleted playlist bug
iphone
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Sound problems ios 11

Hey, for the last two weeks i have had problems with the sound on spotify. Whenever i listen to music i try to turn the sound bar at the highest possible, and it only produce like half of the sound it used to. Ive tried to use youtube and other kind ...

Casual Listener

Hey, for the last two weeks i have had problems with the sound on spotify. Whenever i listen to music i try to turn the sound bar at the highest possible, and it only produce like half of the sound i...

469 Views

0 replies

0 likes

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'Previous Track' button skips to 'Next Track' on Porsche PCM 3.0 Car Stereo

In my 2011 Porsche 911, I'm using the iPod interface to stream Spotify through my stereo. One odd issue is that the 'previous track' button advances to the next track. This button behaves normally in Apple apps like Music and Podcasts, so I'm not sur...

Visitor

In my 2011 Porsche 911, I'm using the iPod interface to stream Spotify through my stereo. One odd issue is that the 'previous track' button advances to the next track. This button behaves normally in...

3spooky5me

Newbie

842 Views

1 replies

0 likes

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  • 1 replies
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iOS docked in car gets Spotify stuck on "repeat one"

Hi, Tried all possibilities, hope someone can help. I have Spotify on an iPhone 6 and works flawless except when I have it connected to my car, a Nissan Versa 2012 with a proprietary cable to Apple 30 pin and an Apple original connector from 30 pin t...

Newbie

Hi,   Tried all possibilities, hope someone can help. I have Spotify on an iPhone 6 and works flawless except when I have it connected to my car, a Nissan Versa 2012 with a proprietary cable t...

772 Views

0 replies

0 likes

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Incorrect song selecting while searching

Appologizes for the subject line, i wasn't sure how to word it, but the last week or so, after an update i keep having issues when i search for a song and click on one that pops up, it just plays a random one that came up in the search, and if i clic...

Newbie

Appologizes for the subject line, i wasn't sure how to word it, but the last week or so, after an update i keep having issues when i search for a song and click on one that pops up, it just plays a r...

390 Views

0 replies

0 likes

  • 390 Views
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