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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

272247 Views

58 replies

14 likes

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  • 58 replies
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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172874 Views

507 replies

108 likes

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  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

115186 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution Tired of log in issues

I have deleted the app. Changed my password. Logged in using my email. My user name. Nothing. Also do you know it’s unbelievably frustrating? I have a premium account and it is next to impossible to contact Spotify directly. Fix this nonsense

Regular

I have deleted the app.  Changed my password. Logged in using my email. My user name. Nothing. Also do you know it’s unbelievably frustrating? I have a premium account and it is next to impossib...

Jack

Roadie

392 Views

1 replies

0 likes

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  • 1 replies
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Solved!! I can't play any song using my iPhone

I have Spotify Free and I can't play any song (even shuffle play) using my iPhone. I've already registered to Premium to try to fix these and the problem persists. It says that Spotify is offline. I have a lot of friends that have the same account se...

Newbie

I have Spotify Free and I can't play any song (even shuffle play) using my iPhone. I've already registered to Premium to try to fix these and the problem persists. It says that Spotify is offline. I ...

LeoRager

Community Legend

580 Views

1 replies

0 likes

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  • 1 replies
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Can't use headphones to skip songs etc. Won't display on lock screen.

I have iPhone 7 and suddenly I couldn't skip songs, turn the volume up or down with the headphones and Spotify didn't display on my lock screen.I'd love to get some help for this issue.And I have iOS11.

Casual Listener

I have iPhone 7 and suddenly I couldn't skip songs, turn the volume up or down with the headphones and Spotify didn't display on my lock screen. I'd love to get some help for this issue. And I...

G-EazyIV

Casual Listener

2600 Views

3 replies

0 likes

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  • 3 replies
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Spotify App is WACK

Why do you keep making me re-download my WHOLE Library??!Ive ensured that I'm signed in properly, provided access to the correct devices, AND I've redownloaded the app. Why do you play videos and behind the scenes on Rap Cavier?? Large portion of you...

Visitor

Why do you keep making me re-download my WHOLE Library??! Ive ensured that I'm signed in properly, provided access to the correct devices, AND I've redownloaded the app.    Why do you pl...

438 Views

0 replies

0 likes

  • 438 Views
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Daily Mix Heart Add to Library

I love the Daily Mix feature, but I do not like that when you heart a song it adds it to your library. They house the Daily Mix under the Radio feature and that’s the way I think it should work. I just want to thumb up or down the song to teach the a...

Visitor

I love the Daily Mix feature, but I do not like that when you heart a song it adds it to your library.  They house the Daily Mix under the Radio feature and that’s the way I think it should work...

LoganHelps

Composer

849 Views

1 replies

1 likes

  • 849 Views
  • 1 replies
  • 1 likes

Playlists

How do I stop Spotify from playing songs that I have not downloaded to my offline playlists/albums? I do not have WiFi and am getting charged for data every time this happens.

Casual Listener

How do I stop Spotify from playing songs that I have not downloaded to my offline playlists/albums? I do not have WiFi and am getting charged for data every time this happens.

jarredmorley

Roadie

764 Views

3 replies

0 likes

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  • 3 replies
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Playlist won’t let me control it

I have many downloaded playlists, there’s specifically one that will not let me chance the song, this problem began yesterday, I tried to play it, and it does, the thing is when I tried to change song, the bar down the screen was gone so I can not ch...

Casual Listener

I have many downloaded playlists, there’s specifically one that will not let me chance the song, this problem began yesterday, I tried to play it, and it does, the thing is when I tried to change son...

jarredmorley

Roadie

2194 Views

5 replies

0 likes

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  • 5 replies
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Spotify plays a different song on my mac than on my iPhone (same band and songs, old and new singer)

Hello there, I wasn't sure if I should post here or in the mac category, but I figured either is okay. Here's my issue : My favorite band, Rhapsody of Fire, recently changed singers and released an album of re-recorded songs from older albums to give...

Newbie

Hello there, I wasn't sure if I should post here or in the mac category, but I figured either is okay. Here's my issue :   My favorite band, Rhapsody of Fire, recently changed singers and...

386 Views

0 replies

0 likes

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Spotify 11

I can not up grade to Spotify 11 I have been with spotty for over 2weeks

Newbie

I can not up grade to Spotify 11 I have been with spotty for over 2weeks

281 Views

0 replies

0 likes

  • 281 Views
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CSRF tokens and logging in

Hi, Spotify community! My mom is a new proud Spotify premium user and loves it. Recently she updated her iOS software and she can no longer get into her Spotify app. She says when she tries to log in, a message appears that says “CSRF token not taken...

Newbie

Hi, Spotify community!  My mom is a new proud Spotify premium user and loves it. Recently she updated her iOS software and she can no longer get into her Spotify app. She says when she tries to...

675 Views

0 replies

0 likes

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Login process on setup of new iPhone is broken

I just restored my data to a new iPhone 8 Plus, latest iOS (11.0.3) and I had a very poor experience trying to log into Spotify. I was able to eventually do it, but it is currently broken.When opening spotify it asks me to log in, when I tap Log In, ...

Newbie

I just restored my data to a new iPhone 8 Plus, latest iOS (11.0.3) and I had a very poor experience trying to log into Spotify. I was able to eventually do it, but it is currently broken. When open...

357 Views

0 replies

0 likes

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When I try to play any Frank Ocean song they don't play at all

Did he take his music off Spotify? Even then that wouldn't make sense I can still play his music on my pixel. Help me out here.

Casual Listener

Did he take his music off Spotify? Even then that wouldn't make sense I can still play his music on my pixel. Help me out here.

Waterkid54

Casual Listener

495 Views

1 replies

0 likes

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  • 1 replies
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No titles seen on radio, cant change songs on my wheelbuttons anymore! VW!

Hi,i dont know since when. i got an iPhone 6s (iOS11) and the latest spotify version. like a week ago everything was fine. now i cant see any song titles/nor album titles on my screen on the radio. also i cant change the songs (prev/next) on my butto...

Newbie

Hi, i dont know since when. i got an iPhone 6s (iOS11) and the latest spotify version. like a week ago everything was fine. now i cant see any song titles/nor album titles on my screen on the radio....

Johnsherman

Newbie

777 Views

1 replies

1 likes

  • 777 Views
  • 1 replies
  • 1 likes

Cannot play specific artist on iOS or Windows Desktop

I can no longer play anything by Frank Ocean on Spotify for iOS or Windows Desktop. It just will not pay when I click any of his music. I had two of his albums saved for offline play and I have unsaved them and tried again. Any help? Very strange tha...

Newbie

I can no longer play anything by Frank Ocean on Spotify for iOS or Windows Desktop. It just will not pay when I click any of his music. I had two of his albums saved for offline play and I have ...

lenjammin30

Regular

1126 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Customer service

I was on the phone with someone From Spotify customer service, they were very helpful and fixed my issue. But after my initial statement I wasn’t able to talk to the person on the other end again, it wouldn’t give me the space to talk to her. Anyway ...

Newbie

I was on the phone with someone From Spotify customer service, they were very helpful and fixed my issue. But after my initial statement I wasn’t able to talk to the person on the other end agai...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
  • 0 likes

Artist won’t play

A few days ago I got a new iPhone. I downloaded Spotify from the App Store and logged in on my account that has a premium subscription. I have a playlist with almost 500 songs, and every song is downloaded so they are supposed to work offline. Every ...

Newbie

A few days ago I got a new iPhone. I downloaded Spotify from the App Store and logged in on my account that has a premium subscription. I have a playlist with almost 500 songs, and every song is down...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Spotify randomly deletes downloaded songs

Hi, app is up-to date, iOS too yet this happened again for now uncountable times, my offline music Was deleted from albums, each time playlists stay downloaded. today I went outside reach of WiFi and I saw multiple songs to be downloaded which was ok...

Visitor

Hi, app is up-to date, iOS too yet this happened again for now uncountable times, my offline music   Was deleted from albums, each time playlists stay downloaded.   today I went outside r...

user-removed

Not applicable

759 Views

2 replies

0 likes

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  • 2 replies
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Can't play my playlist

I have 3 iPhones, an iPhone 5c, 5s, and a 6. When I play just this one playlist it started stopping after a few songs. After that it started freezing after ads played. Now every time i start the playlist it won't play after an ad or it won't play any...

Casual Listener

I have 3 iPhones, an iPhone 5c, 5s, and a 6. When I play just this one playlist it started stopping after a few songs. After that it started freezing after ads played. Now every time i start the play...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
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Skipping glitch, bug reproducible 100%

Hi, ive been having an issue where from time to time, the sone I’m listening will glitch and skip/repeat a second or two, for no apparent reason. It happens 100% of the time where my phone is unlocked, then is locked and placed in my pocket. Also hap...

Music Fan

Hi,   ive been having an issue where from time to time, the sone I’m listening will glitch and skip/repeat a second or two, for no apparent reason.    It happens 100% of the t...

987 Views

0 replies

0 likes

bug
Glitch
playback
skip
  • 987 Views
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Album won't play

I am trying to listen to the album Stoney on spotify on my Iphone 7. I have IOS11 and im not sure if thats what has to do with the problem. Everytime I press shuffle all on the album nothing happens at all. Rarely if it begins to play the album it wi...

Newbie

I am trying to listen to the album Stoney on spotify on my Iphone 7. I have IOS11 and im not sure if thats what has to do with the problem. Everytime I press shuffle all on the album nothing happens ...

raxilia-running

Newbie

735 Views

3 replies

0 likes

  • 735 Views
  • 3 replies
  • 0 likes