Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

249438 Views

27 replies

5 likes

  • 249438 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

134395 Views

119 replies

13 likes

Other
  • 134395 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3507 Views

0 replies

0 likes

iOS
  • 3507 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

310762 Views

62 replies

16 likes

  • 310762 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

134616 Views

19 replies

38 likes

  • 134616 Views
  • 19 replies
  • 38 likes

Spotify Premium Account Highjakced

Not sure if this is the right place, but the accounts section is getting flooded with spam right now. Yesterday at 21:31, I received an email notifying me that my accounts email was changed. THIS WAS NOT ME. Please help me get my music and account ba...

Visitor

Not sure if this is the right place, but the accounts section is getting flooded with spam right now. Yesterday at 21:31, I received an email notifying me that my accounts email was changed. THIS WAS...

jarredmorley

Roadie

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

While listening to a playlist, songs that are not on my playlist are played (premium, iOS)

Recently my iOS app started to play random songs that are not on my playlist while I'm trying to listen to a playlist. I've seen this with different playlists of various length. It starts already with the second song that usually is not from my playl...

Casual Listener

Recently my iOS app started to play random songs that are not on my playlist while I'm trying to listen to a playlist. I've seen this with different playlists of various length. It starts a...

Mals055

Newbie

867 Views

4 replies

1 likes

  • 867 Views
  • 4 replies
  • 1 likes

Spotify Suddenly Removes ALL My Downloads

Hi guys can you help me out here? Spotify (from month to month) suddenly removes some downloads from my Offline music. One day I am listening in Offline mode to all my albums when Im not connected and the other day PUFF ITS GONE (the app just keep th...

Newbie

Hi guys can you help me out here?   Spotify (from month to month) suddenly removes some downloads from my Offline music. One day I am listening in Offline mode to all my albums when Im not con...

508 Views

0 replies

0 likes

  • 508 Views
  • 0 replies
  • 0 likes

Something is wrong?

Hi! On 2 of my playlists, i cant see the little bar down on the phone screen where you can see what song is playing, pause, skip etc. Also i cant play, pause skip etc when Im out of Spotify, for example when im pressing the pause button on my headpho...

Newbie

Hi! On 2 of my playlists, i cant see the little bar down on the phone screen where you can see what song is playing, pause, skip etc. Also i cant play, pause skip etc when Im out of Spotify, for exam...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Spotify skipping songs and pausing randomly

Hi there, I’ve been having problems with my Spotify after installing the new iOS. My Spotify is skipping and pausing songs randomly when I’m not even touching my phone. It’s really annoying and disruptive. I’ve tried reinstalling the app and it hasn’...

Newbie

Hi there, I’ve been having problems with my Spotify after installing the new iOS. My Spotify is skipping and pausing songs randomly when I’m not even touching my phone. It’s really annoying and disru...

lucamotterle

Newbie

688 Views

1 replies

0 likes

  • 688 Views
  • 1 replies
  • 0 likes

Spotify Connect causes music to play at max volume

Music is being played on iPhoneMac picks up the session with Spotify ConnectSpotify Mac App volume (not Mac system volume) is set to the level the iPhone was playing, and is thus comparitively quietSpotify Mac App volume is set back to maxiPhone pick...

Casual Listener

Music is being played on iPhone Mac picks up the session with Spotify Connect Spotify Mac App volume (not Mac system volume) is set to the level the iPhone was playing, and is thus comparitively qu...

CryticalAce

Spotify Star

1082 Views

1 replies

0 likes

  • 1082 Views
  • 1 replies
  • 0 likes

Spotify glitchy on CarPlay iOS 11

I've noticed that using Spotify with CarPlay after upgrading to iOS 11 has become extremely glitchy. Not only does the app take forever to boot up, it also requires me to unlock my phone before it will start up on CarPlay - this sort of defeats the h...

Newbie

I've noticed that using Spotify with CarPlay after upgrading to iOS 11 has become extremely glitchy. Not only does the app take forever to boot up, it also requires me to unlock my phone before it wi...

691 Views

0 replies

0 likes

  • 691 Views
  • 0 replies
  • 0 likes

Spotify not recognized as music source

Since I updated my iPhone, Spotify constantly is not recognized as a music source. Although I can still listen to music on my phone, I can’t connect my phone to my car or control the music with the easy access controls on headphones or lock screen. I...

Newbie

Since I updated my iPhone, Spotify constantly is not recognized as a music source. Although I can still listen to music on my phone, I can’t connect my phone to my car or control the music with the e...

krischanstclair

Gig Goer

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Favorite/Remove vs Like/Dislike

Hi. I am kind of confused with the system Favorite/Remove in Daily Mixes for instance versus Like/Dislike in Stations. Why the need for those differences and what does it bring exactly? ThxB.

Roadie

Hi.   I am kind of confused with the system Favorite/Remove in Daily Mixes for instance versus Like/Dislike in Stations.   Why the need for those differences and what does it ...

JumpingJack

Roadie

713 Views

1 replies

1 likes

  • 713 Views
  • 1 replies
  • 1 likes

notificaciones no funciona

llevo muchos meses que no recibo notifiaciones cuando se añaden temas a una playlist y eso que soy premium y tengo iphone 6s, segui todas las indicaciones que muestran en la pagina web y aun asi no funcionan las notificaciones, tengo la configuración...

Casual Listener

llevo muchos meses que no recibo notifiaciones cuando se añaden temas a una playlist y eso que soy premium y tengo iphone 6s, segui todas las indicaciones que muestran en la pagina web y aun asi no f...

655 Views

0 replies

0 likes

  • 655 Views
  • 0 replies
  • 0 likes

Solved!! iOS 11 control center

When I play music through the Spotify app I cannot control my music through the control center, I also cannot control it through the lock screen. I updated my phone to iOS 11 yesterday so I’m guessing the software just isn’t up to date. But if that i...

Newbie

When I play music through the Spotify app I cannot control my music through the control center, I also cannot control it through the lock screen. I updated my phone to iOS 11 yesterday so I’m guessin...

Intro69

Casual Listener

11700 Views

15 replies

13 likes

  • 11700 Views
  • 15 replies
  • 13 likes

Text clipping on iPhone 5/5S/SE

Kinda trivial but ‘Your Library’ text tab bottom right is clipped off becuase text is too large.

Newbie

Kinda trivial but ‘Your Library’ text tab bottom right is clipped off becuase text is too large.

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

No Radio Option

Hi, I am a Spotify Premium member, and I've noticed in the last couple of days my radio option has disappeared. So I only have access now to search music manually, or listen to music I've already saved. WHY?!?

Newbie

Hi,   I am a Spotify Premium member, and I've noticed in the last couple of days my radio option has disappeared. So I only have access now to search music manually, or listen to music I've al...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
  • 0 likes

Solved!! Download your saved albums

Hello, I stop the use of iTunes for Spotify, but I don’t know how to download every saved album in my iPhone, like I would have offline every song not only to listen but to discover some songs from bands i know I like and I saved the album for later,...

Regular

Hello, I stop the use of iTunes for Spotify, but I don’t know how to download every saved album in my iPhone, like I would have offline every song not only to listen but to discover some songs from b...

LeoRager

Community Legend

25559 Views

10 replies

1 likes

downloading
everything
saved albums
  • 25559 Views
  • 10 replies
  • 1 likes

Collaborative playlists showing up in public playlists

Hello, I can't seem to find a topic about this, just ones about people trying to make a collaborative playlist public and I weirdly have the exact opposite. I know a playlist automatically becomes private once you make it collaborative but; two of my...

Casual Listener

Hello, I can't seem to find a topic about this, just ones about people trying to make a collaborative playlist public and I weirdly have the exact opposite. I know a playlist automatically becomes pr...

soundson

Roadie

1295 Views

1 replies

1 likes

collaborative
Playlists
Public
  • 1295 Views
  • 1 replies
  • 1 likes

Download in the right order / how to get Spotify prioritize relevant music when dowloading

Is there a possibility to determine, which songs get downloaded first?I do not understand, how Spotify decides which songs to download first. Unfortuntely, music, which is on some playlists is downloaded before some albums, wich I really want to list...

Newbie

Is there a possibility to determine, which songs get downloaded first? I do not understand, how Spotify decides which songs to download first. Unfortuntely, music, which is on some playlists is down...

6748 Views

0 replies

15 likes

  • 6748 Views
  • 0 replies
  • 15 likes

Spotify Connect with devices on iOS

I'm using spotify connect for several years now and very happy with the concept of it. But the last few weeks, it's starting to get unstable. I have a Yamaha AV Receiver and a Libratone Zipp Mini. Almost each day, my iphone 8 Plus doesn't discover on...

Newbie

I'm using spotify connect for several years now and very happy with the concept of it. But the last few weeks, it's starting to get unstable.   I have a Yamaha AV Receiver and a Libratone Zipp...

528 Views

0 replies

0 likes

  • 528 Views
  • 0 replies
  • 0 likes

Missing bottom bar on a specific playlist

I'm having problems with only one playlist. It's one of those playlists where more than one person can add music and listen to the playlist. Every time I go to listen to a song on the playlist the bottom bar disappears and I can't change songs, pause...

Newbie

I'm having problems with only one playlist. It's one of those playlists where more than one person can add music and listen to the playlist. Every time I go to listen to a song on the playlist the bo...

599 Views

0 replies

0 likes

  • 599 Views
  • 0 replies
  • 0 likes

Used up all my data even when turned off.

Didn't really realize, a few times I was like "hm didn't know I had this download!" But dispite data being off for spotify and telling me I need it on to play songs that were not download it would still play them (pictured) Is this my provider, apple...

Newbie

Didn't really realize, a few times I was like "hm didn't know I had this download!"  But dispite data being off for spotify and telling me I need it on to play songs that were not download it w...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes