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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44276 Views

45 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110129 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1698 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302287 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128192 Views

19 replies

38 likes

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Switching from Premium to Family Premium

I currently have Premium and Pay $9.99 per month. My spouse and I both have the Spotify app on our iPhones and we have the same music on our iPhones but only one of us can play music at a time. Does this mean I have to upgrade to Family Premium for b...

Casual Listener

I currently have Premium and Pay $9.99 per month. My spouse and I both have the Spotify app on our iPhones and we have the same music on our iPhones but only one of us can play music at a time. Does ...

KCmusic3

Casual Listener

700 Views

3 replies

0 likes

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Spotify stops playing abruptly

When I try to play a song, it stops playing a few seconds after it starts. It appears to be playing (the play/pause icon is still the pause symbol), but no audio comes out, and the track bar is stationary. This problem only occurs when I am using cel...

Casual Listener

When I try to play a song, it stops playing a few seconds after it starts. It appears to be playing (the play/pause icon is still the pause symbol), but no audio comes out, and the track bar is stati...

robbiek54

Casual Listener

1804 Views

4 replies

1 likes

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Playlist not showing what is playing

For the last week or so, when I go to a certain playlist, it won't show me the current song that's playing and it won't let me shuffle to the next song. But the problem is that it only does it with one of my playlists. As soon I start trying to liste...

Newbie

For the last week or so, when I go to a certain playlist, it won't show me the current song that's playing and it won't let me shuffle to the next song. But the problem is that it only does it with o...

365 Views

0 replies

0 likes

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After iOS 11 local files can only be played on the desktop and not the IPhone

After iOS 11 local files can only be played on the desktop and not the IPhone. I followed the instructions by ‘help local files’ but after I repeately removed both apps and I downloaded the playlist on the desktop, the local files still didn’t synchr...

Newbie

After iOS 11 local files can only be played on the desktop and not the IPhone. I followed the instructions by ‘help local files’  but after I repeately removed both apps and I downloaded the pla...

380 Views

0 replies

1 likes

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Family Premium

I wrote my flase name in the family living place how can i change it

Newbie

I wrote my flase name in the family living place how can i change it

310 Views

0 replies

0 likes

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Solved!! Can’t log in

I subscribed to premium and now I can’t log in! I created an account with my Facebook profile. Entered the correct details and I am met with this error. Can anyone help?

Casual Listener

I subscribed to premium and now I can’t log in! I created an account with my Facebook profile. Entered the correct details and I am met with this error. Can anyone help?    

Nico

Community Legend

1976 Views

5 replies

0 likes

Help
iOS
Login
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Tela de bloqueio - iOS 9

Boa tarde, eu vim pedir informações sobre o spotify na tela de bloqueio. Há como deixar a arte do álbum em tela cheia?

Newbie

Boa tarde, eu vim pedir informações sobre o spotify na tela de bloqueio. Há como deixar a arte do álbum em tela cheia? 

479 Views

0 replies

0 likes

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Spotify connect to Sonos/ios 11

I use an iPhone with iOS 11. Since my update to ios11 I have got a problem every time I used Spotify with my Sonos system (using the Spotify connect option to connect sonos from the Spotify app). After using the Spotify app I don't have date and time...

Casual Listener

I use an iPhone with iOS 11. Since my update to ios11 I have got a problem every time I used Spotify with my Sonos system (using the Spotify connect option to connect sonos from the Spotify app). Aft...

473 Views

0 replies

0 likes

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Is it possible with premium to dowload (save) songs to one apple device, but not the other?

I recently had to switch to a new phone with lower capacity. My old phone is inactive, but still works w/ WiFi for apps and has higher capacity. It is really helpful to listen to music offline and I'm wondering if it is possible to downlad songs to t...

Newbie

I recently had to switch to a new phone with lower capacity.   My old phone is inactive, but still works w/ WiFi for apps and has higher capacity. It is really helpful to listen to music offli...

357 Views

0 replies

0 likes

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Starred Playlist - Recently Added at the Top

Simple issue yet one that seems impossible to find a clear answer on. I've spent some time searching through the forums but haven't found any recent posts. Maybe someone here can help me. I use my Starred Playlist (like most people to do) to track mu...

Newbie

Simple issue yet one that seems impossible to find a clear answer on.  I've spent some time searching through the forums but haven't found any recent posts.  Maybe someone here can help me....

304 Views

0 replies

0 likes

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Music got deleted

Last night I logged into my iPad on my Spotify account, so I could listen to it while doing homework, and it logged me out of it on my iPhone and when I logged back in on my iPhone all of my music was deleted??? And I have premium so now I have no mu...

Newbie

Last night I logged into my iPad on my Spotify account, so I could listen to it while doing homework, and it logged me out of it on my iPhone and when I logged back in on my iPhone all of my music wa...

341 Views

0 replies

0 likes

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Profile picture does not appear in IPhone app

My picture does not appear in my spotify (IPhone) app...I also have the application on my (mac) laptop and I don’t see the option to modify my profile picture (on my IPhone app and on my laptop app).I tried linking my spotify account to my facebook u...

Newbie

My picture does not appear in my spotify (IPhone) app... I also have the application on my (mac) laptop and I don’t see the option to modify my profile picture (on my IPhone app and on my laptop app...

335 Views

0 replies

1 likes

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Does high streaming quality take priority over low download quality?

So basically, let's say I have download quality set to low, and streaming quality to high/extreme (this being because I have a phone without a ton of space, but still prefer to listen to music on high quality). When I'm on wifi/cellular, will a downl...

Newbie

So basically, let's say I have download quality set to low, and streaming quality to high/extreme (this being because I have a phone without a ton of space, but still prefer to listen to music on hig...

Bethany_Dawn

Community Legend

1128 Views

1 replies

0 likes

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Cant listen to my local file music on iphone

I can listen to the song on my computer but not on the iphone, it doesnt appear on the spotify list on the iphone. what am i supposed to do?

Casual Listener

I can listen to the song on my computer but not on the iphone, it doesnt appear on the spotify list on the iphone. what am i supposed to do?

JackBeau

Composer

810 Views

2 replies

0 likes

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No puedo ver mi lista de reproducción, tampoco cambiar la canción estando bloqueado😑

Realmente muy fustrante espero pronto haya una actualización, sino pronto me retiro del servicio, como clientes no recibimos la atención necesaria(hasta el momento) la aplicación es muy buena, no se puede hechas a perder por algo así. Espero respuest...

Casual Listener

Realmente muy fustrante espero pronto haya una actualización, sino pronto me retiro del servicio, como clientes no recibimos la atención necesaria(hasta el momento) la aplicación es muy buena, n...

KarenHr

Casual Listener

6718 Views

3 replies

0 likes

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Spotify controls dissapeared (pause button, skip button, ...)

Sooo.. i have a collaborative playlist with another user in my family plan and suddenly the controlls dissapeared and now i cannot pause, skip, or view what songs are in my queue. It is really annoying and it happened with only one of my playlist. He...

Casual Listener

Sooo.. i have a collaborative playlist with another user in my family plan and suddenly the controlls dissapeared and now i cannot pause, skip, or view what songs are in my queue. It is rea...

348 Views

0 replies

0 likes

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I cannot skip songs on a certain playlist

I recently noticed that on only ONE of my playlists, I cannot pause, skip, or view what songs are in my queue. PLEASE HELP! It is quite inconvenient because when I'm trying to play music in my car and I'm trying to skip, I can't too!

Newbie

I recently noticed that on only ONE of my playlists, I cannot pause, skip, or view what songs are in my queue. PLEASE HELP! It is quite inconvenient because when I'm trying to play music in my car an...

370 Views

0 replies

0 likes

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Solved!! Lock Screen Controls - Spotify Connect - iOS?

When I'm using Spotify Connect, there does not seem to have any lock screen controls. Is this expected? Are there any places to incorporate lock screen controls when using Spotify Connect? Thanks.

Casual Listener

When I'm using Spotify Connect, there does not seem to have any lock screen controls. Is this expected?   Are there any places to incorporate lock screen controls when using Spotify Connect?...

Kaylabicknell

Newbie

18056 Views

11 replies

1 likes

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[ABUSE] By: piopieri / Board: spotifyiOS (60080)

The songs don't play for me Link to post: (Spotify Premium - How free space from iPhone) by piopieri https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Premium-How-free-space-from-iPhone/m-p/1353642#M60080

Hi,

I’m a premium user and I have the

...

Newbie

The songs don't play for me Link to post: (Spotify Premium - How free space from iPhone) by piopieri https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Premium-How-free-space-from-iPho...

319 Views

0 replies

0 likes

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Can't control my spotify from locked screen

After I updated my iPhone to the newest iOS, i can't control spotify from locked screen and when it is connected to a bluetooth device i can't change song or control the volume without spotify stops???cant you help me

Newbie

After I updated my iPhone to the newest iOS, i can't control spotify from locked screen and when it is connected to a bluetooth device i can't change song or control the volume without spotify stops?...

491 Views

0 replies

0 likes

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