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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238725 Views

27 replies

5 likes

  • 238725 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

120183 Views

118 replies

13 likes

Other
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  • 118 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2759 Views

0 replies

0 likes

iOS
  • 2759 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305947 Views

62 replies

16 likes

  • 305947 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131138 Views

19 replies

38 likes

  • 131138 Views
  • 19 replies
  • 38 likes

cant locate the home button

Having difficulty browsing music because Im stuck in my library and I cannot switch to home to browse....

Newbie

Having difficulty browsing music because Im stuck in my library and I cannot switch to home to browse....

Gergy

Regular

1206 Views

2 replies

0 likes

  • 1206 Views
  • 2 replies
  • 0 likes

No Chromecast in Spotify Connect

Hi there!I'm currently trying to cast to my chromecast device from the spotify app on my phone, but for some reason the chromecast is not available in the 'connect to a device' list... When I cast from other apps on my phone like youtube it works fin...

Newbie

Hi there! I'm currently trying to cast to my chromecast device from the spotify app on my phone, but for some reason the chromecast is not available in the 'connect to a device' list... When I ...

487 Views

0 replies

0 likes

  • 487 Views
  • 0 replies
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Local files wont play on iOS app

Basically I have downloaded the playlist with local files on the desktop app, and when i go to download the playlist on my phone it doesnt download the local files, they just stay greyed out. Screenshots attached theyre on the same wifi network# than...

Casual Listener

Basically I have downloaded the playlist with local files on the desktop app, and when i go to download the playlist on my phone it doesnt download the local files, they just stay greyed out. Screens...

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

Pub malgré mon aboonement

Sur Mon ipad, J'ai spotify avec un abonnement à 5euros/mois Comment se fait-il que j'ai encore des messages publicitaires ... c'est insupportable ! Merci pour votre aide

Newbie

  Sur Mon ipad,    J'ai spotify avec un abonnement à 5euros/mois   Comment se fait-il que j'ai encore des messages publicitaires ... c'est insupportable !   Mer...

elteor

Casual Listener

1960 Views

3 replies

3 likes

  • 1960 Views
  • 3 replies
  • 3 likes

[Running] Spotify "Your Running Mix" track list

Hello, I love the spotify recommended for me running playlist (almost more than the Discover Weekly ones) but I've checked on all my platform (iOS, Linux and the web player) and I can't find the track list or even just the list of past tracks played ...

Newbie

Hello,  I love the spotify recommended for me running playlist (almost more than the Discover Weekly ones) but I've checked on all my platform (iOS, Linux and the web player) and I can't find t...

benriga

Casual Listener

1250 Views

2 replies

2 likes

  • 1250 Views
  • 2 replies
  • 2 likes

Don't receive any Push notifications on iPhone iOS 11

I don't receive any push notifications on my iphone. - All Pushs ar switched on (viewable inapp and online)- Spotify App deinstalled and reinstalled

Casual Listener

I don't receive any push notifications on my iphone.   - All Pushs ar switched on (viewable inapp and online) - Spotify App deinstalled and reinstalled

chrisbchrisb

Casual Listener

995 Views

2 replies

1 likes

  • 995 Views
  • 2 replies
  • 1 likes

My playlists is getting deleted on my iPhone and iPad on its own.

Hi! For a couple of weeks now I have had this trouble. My playlists that I have done (with several artists in it, or playlist with only one artist but songs from different albums) is disappearing from my iPhone and iPad (iPhone 8+ and iPad Air 2) and...

Casual Listener

Hi! For a couple of weeks now I have had this trouble. My playlists that I have done (with several artists in it, or playlist with only one artist but songs from different albums) is disappearing fro...

578 Views

0 replies

0 likes

Deleted playlist bug
iphone
  • 578 Views
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  • 0 likes

Sound problems ios 11

Hey, for the last two weeks i have had problems with the sound on spotify. Whenever i listen to music i try to turn the sound bar at the highest possible, and it only produce like half of the sound it used to. Ive tried to use youtube and other kind ...

Casual Listener

Hey, for the last two weeks i have had problems with the sound on spotify. Whenever i listen to music i try to turn the sound bar at the highest possible, and it only produce like half of the sound i...

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes

'Previous Track' button skips to 'Next Track' on Porsche PCM 3.0 Car Stereo

In my 2011 Porsche 911, I'm using the iPod interface to stream Spotify through my stereo. One odd issue is that the 'previous track' button advances to the next track. This button behaves normally in Apple apps like Music and Podcasts, so I'm not sur...

Visitor

In my 2011 Porsche 911, I'm using the iPod interface to stream Spotify through my stereo. One odd issue is that the 'previous track' button advances to the next track. This button behaves normally in...

3spooky5me

Newbie

841 Views

1 replies

0 likes

  • 841 Views
  • 1 replies
  • 0 likes

iOS docked in car gets Spotify stuck on "repeat one"

Hi, Tried all possibilities, hope someone can help. I have Spotify on an iPhone 6 and works flawless except when I have it connected to my car, a Nissan Versa 2012 with a proprietary cable to Apple 30 pin and an Apple original connector from 30 pin t...

Newbie

Hi,   Tried all possibilities, hope someone can help. I have Spotify on an iPhone 6 and works flawless except when I have it connected to my car, a Nissan Versa 2012 with a proprietary cable t...

762 Views

0 replies

0 likes

  • 762 Views
  • 0 replies
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Incorrect song selecting while searching

Appologizes for the subject line, i wasn't sure how to word it, but the last week or so, after an update i keep having issues when i search for a song and click on one that pops up, it just plays a random one that came up in the search, and if i clic...

Newbie

Appologizes for the subject line, i wasn't sure how to word it, but the last week or so, after an update i keep having issues when i search for a song and click on one that pops up, it just plays a r...

383 Views

0 replies

0 likes

  • 383 Views
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Redesign the Android app to fit the Material Design Guidelines

When you go to your playlists and and try to edit them so you can delete an album, it does nothing, Ive tried it on all three devices and none work.

Roadie

When you go to your playlists and and try to edit them so you can delete an album, it does nothing, Ive tried it on all three devices and none work. 

631 Views

0 replies

0 likes

iphone
  • 631 Views
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I phone in New Zealnd on VF

How can I subscribe to Spotify in New Zealnd on VF on a iphone.Thanks

Newbie

How can I subscribe to Spotify in New Zealnd on VF on a iphone. Thanks

411 Views

0 replies

0 likes

  • 411 Views
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Removing airpod switch from spotify to apple music

When I take out an AirPod it pauses the music from Spotify and when I put it back in it will start playing a song from my music library open though the app isn’t open. When i deleted all songs from apple music, its still switch to apple music without...

Casual Listener

When I take out an AirPod it pauses the music from Spotify and when I put it back in it will start playing a song from my music library open though the app isn’t open.   When i deleted all son...

LeoRager

Community Legend

21447 Views

6 replies

2 likes

  • 21447 Views
  • 6 replies
  • 2 likes

spotify premium

Merhaba Benim Spotify Premium Aile üyeliğim var. Üyeliğimi başlatırken belirttiğim adresi tam olarak hangi ek bilgilerle yazdığımı hataırlamadığım için aile paketime hiç bir üye ekleyemiyorum. Bir üye eklemeye çalıştığımda girdiğim adresi kabul etmiy...

Newbie

Merhaba   Benim Spotify Premium Aile üyeliğim var. Üyeliğimi başlatırken belirttiğim adresi tam olarak hangi ek bilgilerle yazdığımı hataırlamadığım için aile paketime hiç bir üye ekleyemiyoru...

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
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Subfolder in Apple Car Play

Hi all, on my Iphone in the Spotify app or on my Windows app or in the webplayer are my subfolder present but not in my car in apple car play with the same iphone. my music organisation: genre [folder] -> artist [folder] -> playlist have you any idea...

Newbie

Hi all,   on my Iphone in the Spotify app or on my Windows app or in the webplayer are my subfolder present but not in my car in apple car play with the same iphone.   my music organisa...

510 Views

0 replies

2 likes

  • 510 Views
  • 0 replies
  • 2 likes

Car dock connector problems

I recently just updated my phone to the newest version of iOS. For updating at my Spotify played fine over my USB dock connector in my car, but after I uplayed my iPhone 6S it stopped playing music after like 5 seconds of playing. Every time I plug m...

Newbie

 I recently just updated my phone to the newest version of iOS.  For updating at my Spotify played fine over my USB dock connector in my car, but after I uplayed my iPhone 6S it stoppe...

alex5161

Newbie

2112 Views

1 replies

0 likes

  • 2112 Views
  • 1 replies
  • 0 likes

Solved!! Lost my available offline songs

I had about 200 song that were available offline with the green arrow an all... I added a couple more song and all the sudden my entire list of saved songs went back to grey arrow? Why did this happen??? Do i need to let them redownload again? I dont...

Casual Listener

I had about 200 song that were available offline with the green arrow an all... I added a couple more song and all the sudden my entire list of saved songs went back to grey arrow? Why did this happe...

majmuffin

Casual Listener

37750 Views

30 replies

0 likes

  • 37750 Views
  • 30 replies
  • 0 likes

No sound when charging iPhone

No sound received if I charge my iPhone with car cable; otherwise everything works great.

Newbie

No sound received if I charge my iPhone with car cable; otherwise everything works great.

661 Views

0 replies

0 likes

  • 661 Views
  • 0 replies
  • 0 likes

Solved!! Can't log in on iPhone login button non responsive ios 11.0.3

Restored my phone last night set up as a new phone and now can not log in to Spotify the log in button is non-responsive. I have uninstalled and reinstalled the app several times

Casual Listener

Restored my phone last night set up as a new phone and now can not log in to Spotify the log in button is non-responsive. I have uninstalled and reinstalled the app several times

emti309

Casual Listener

1627 Views

2 replies

0 likes

  • 1627 Views
  • 2 replies
  • 0 likes