Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
MattSuda
I have downloaded a song onto my computer and iphone. The song is in my downlaod folder on my computer. It is also downloaded on the music app on my phone. The song plays on from the music app and from my computer. I proceeded to activate local files...
Mi suscripción es Premium. En app Iphone continua mi música y mis Playlist en MODO ALEATORIO. He cerrado y abierto sesión e incluso reinstalado la app y nada. Soy suscriptor desde el 2011 y nunca he tenido este problema.Mi targeta de crédito está act...
When I am playing a album it will not let me change songs or play the one I won’t
How do I correct this?
Since updating my iPhone to iOS 11.0.2 my Ford Sync 1.1 (Fiesta ST) is connecting but I am unable to see or change the song playing. Spotify is supposed to specifically comparable with the Ford Sync systems.
Hi Before Itunes 12.7 there was a trick to install previous version of an app through itunes to be able to install into iPhone 4. Now, with itunes 12.7 not managing app anymore, I have no solution.How to I install Spotify app into iPhone 4?? I know t...
So spotify doesn't have a couple of my favorite albums for streaming, which is fine as I already own them on iTunes. However, every time I try to get those albums and songs onto my iphone app by making them available offline in a playlist, they don't...
Nao consigo acessar conta via Facebook(error 404) ou conta normal(senha inválida quando na verdade nao é)
I recently updates my iphone to ios 11.0.3, when I shake my the phone or if I'm walking with it in my pocket the music will stop and start. It's really annoying, anyone got any fixes. The app has the most recent update so I'm not sure if it's the iph...
Under the hamburger menu (the 3 lines at the top left), there is a function called "Radio". This seems to contain all the auto-generated playlists that I've made based on a song or artist. I also see "Stations" under "Your Music". In fact, it has the...
I am looking at an album on my iPhone but it's only displaying the songs from that album that I have saved to my device. On the desktop version there are 10 songs but on my iPhone I can only see the three I have saved. Any ideas?
I'm really considering switching to Apple Music after my 3 years as a spotify premium member because this is ridiculous.I've undownloaded all of my songs and when I check my storage it still says spotify is using 2GB of my storage. I've deleted the a...
While listening to the Today's Top Hits playlist with the new vertical Selena video the display for the songs were different. The album art was full screen and the functions were displayed differently. How can I make that my display from now on or is...
This app will not display the song or artist name when I use the app via Bluetooth in my car. This started on October 12, 2017. I also can’t skip the song on my car’s control. When I am just using the app with head phones it won’t let me increase the...
Almost all my songs were randomly deleted from my library and undownloaded from offline play
Please bring this back... its one of the best features of the spotify UI
just wondering, is there a way to find the Your Top Songs 2016 playlist so far into 2017? i’m in need of a quick throwback moment rn.
Hi - I updated my spotify app to the latest version and also updated to the latest IOS software and noticed that I no longer can see my list of songs on a PLAYLIST?? Does anyone know if this is due to the update?? Anyway know how I can get back acces...
Hi all, Ever since I updated my phone to iOS 11, my mobile spotify hasnt been showing Local Files playlist, which means all my imported songs aren't playing/skipping. Which is frustrating, because the playlist appears on my desktop. Edit: I've tried ...
Olá, gostaria de saber como reproduzir as musicas de todas as playlists agora que removeram o botao reproduzir todas aleatoriamente. Era a função que eu mais usava, absurdo.