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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 60428 Views
  • 16 replies
  • 37 likes
  • 60428 Views
  • 16 replies
  • 37 likes

Specific local files not appearing on mobile

A while ago I added some local files from desktop to a playlist which was downloaded on my phone. I accidentally turned off the download option recently, and when I downloaded it again, the local files I had added were gone. When I tried to add them ...

  • Newbie
  • A while ago I added some local files from desktop to a playlist which was downloaded on my phone. I accidentally turned off the download option recently, and when I downloaded it again, the local fil...
  • 395 Views
  • 0 replies
  • 0 likes
  • 395 Views
  • 0 replies
  • 0 likes

I can't play songs that I played

Come on! My account is premium and I've downloaded 15 song by The Cure... Now I just can listen 5 !!!! I hope someone can support me because I don't wanna get rid off

  • Casual Listener
  • Come on! My account is premium and I've downloaded 15 song by The Cure... Now I just can listen 5 !!!! I hope someone can support me because I don't wanna get rid off  
  • 371 Views
  • 0 replies
  • 0 likes
  • disappearing songs
    Missing Music
    unavailable
  • 371 Views
  • 0 replies
  • 0 likes

I can't play music

So I recently upgraded from an iPad to an iPhone. On the iPad I could play any song I wanted, as many skips, repeats, everything. On the iPhone I can't do any of that. I didn't change or create a new account, it's just the one I've always had. Why do...

  • Casual Listener
  • So I recently upgraded from an iPad to an iPhone. On the iPad I could play any song I wanted, as many skips, repeats, everything. On the iPhone I can't do any of that. I didn't change or create a new...
  • Emmifrank101
  • Casual Listener
  • 357 Views
  • 2 replies
  • 0 likes
  • 357 Views
  • 2 replies
  • 0 likes

IPhone Spotify Profile showing 0 Playlists - but playlists all set to public

Hello, I have two issues - first in my user profile it shows zero playlists on my iphone profile page. i have over 800 playlists - all made public on my laptop. i have gone through and manually changed playlists which were showing as secret in my iph...

  • Visitor
  • Hello,   I have two issues - first in my user profile it shows zero playlists on my iphone profile page. i have over 800 playlists - all made public on my laptop. i have gone through and m...
  • Henriquepv
  • Newbie
  • 1640 Views
  • 3 replies
  • 0 likes
  • 1640 Views
  • 3 replies
  • 0 likes

Web links not working on mobile app

I shared a playlist of mine on Facebook, and it opens up just fine when I'm on my browser (Chrome), but when I try to open it on the Facebook app, it just opens the Spotify app and then tells me that Spotify can't open that type of link on this devic...

  • Casual Listener
  • I shared a playlist of mine on Facebook, and it opens up just fine when I'm on my browser (Chrome), but when I try to open it on the Facebook app, it just opens the Spotify app and then tells me that...
  • losingstarlight
  • Casual Listener
  • 1574 Views
  • 1 replies
  • 0 likes
  • 1574 Views
  • 1 replies
  • 0 likes

Login on iPhone doesn't recognise Premium Account

I have a Premum account which I can use from my iPad. Have just bought a new iPhone and when I login to Spotify (via Facebook) it only recognises me as a 'Free User'. Very annoying as I keep getting Ads. Anyone else encountered this problem? Have del...

  • Newbie
  • I have a Premum account which I can use from my iPad. Have just bought a new iPhone and when I login to Spotify (via Facebook) it only recognises me as a 'Free User'. Very annoying as I keep getting ...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Premium does not work

Hi, i just upgrade to spotify premium (free for the firt month) but my account continues to be free version.what can i do?

  • Newbie
  • Hi, i just upgrade to spotify premium (free for the firt month) but my account continues to be free version. what can i do?
  • jsannn
  • Community Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

iOS 11 CarPlay logout

I didn’t search too deep if others have stated this issue exists but it reproducible and consist across multiple devices on both old and fresh installs of iOS 11. The issue is that if your iPhone dies while still having the Spotify app open in the ba...

  • Newbie
  • I didn’t search too deep if others have stated this issue exists but it reproducible and consist across multiple devices on both old and fresh installs of iOS 11.   The issue is that if your i...
  • 500 Views
  • 0 replies
  • 0 likes
  • 500 Views
  • 0 replies
  • 0 likes

Font size keeps changing

Over the last few updates i've noticed the font size keeps changing. Why can't there just be a setting for this, or why doesn't it use the system wide font size setting within iOS? I prefer it larger since I am using it in my car, however I can see w...

IMG_0422.PNG IMG_0426.PNG
  • Roadie
  • Over the last few updates i've noticed the font size keeps changing. Why can't there just be a setting for this, or why doesn't it use the system wide font size setting within iOS?   &nb...
  • 605 Views
  • 0 replies
  • 0 likes
  • 605 Views
  • 0 replies
  • 0 likes

Missing ‘discover’ and weekly mixes

Hi I am using iPad 2 mini with the latest ios11 . As per title discovery and weekly mixes are missing . They are normally under ‘browse’ but nothing there! Just to make it clear , latest iOS installed and so it is Spotify fully updated .Any ideas ?

  • Casual Listener
  • Hi   I am using iPad 2 mini with the latest ios11 . As per title discovery and weekly mixes are missing . They are normally under ‘browse’ but nothing there! Just to make it clear , latest iOS...
  • 263 Views
  • 0 replies
  • 0 likes
  • 263 Views
  • 0 replies
  • 0 likes

Why won't my app allow me to search and listen to music offline?

On my Spotify mobile app for I-phone, I can't search music if I am offline. I can only listen to whatever I have downloaded for mobile use. When I go to the settings to flip to "online" it just tells me it's going to happen in 30 days. Can anyone hel...

  • Newbie
  • On my Spotify mobile app for I-phone, I can't search music if I am offline. I can only listen to whatever I have downloaded for mobile use. When I go to the settings to flip to "online" it just tells...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

[IOS] Erase downloaded albums

Hello, I'm trying to erase downloaded albums, that I don't longer want them to be able offline, but they don't disapear from my Ipod ( it doesn't appear in the "downloaded" section, but I can still play the songs when I'm offline). How can I fix this...

  • Casual Listener
  • Hello, I'm trying to erase downloaded albums, that I don't longer want them to be able offline, but they don't disapear from my Ipod ( it doesn't appear in the "downloaded" section, but I can still p...
  • marinacurutchet
  • Casual Listener
  • 382 Views
  • 2 replies
  • 0 likes
  • 382 Views
  • 2 replies
  • 0 likes

Updated my Iphone.

Hello! I have updated my Iphone and now do not the app work..it is not working,contact the developer..it says on my screen...what can i do? best regardsAnders

  • Newbie
  • Hello! I have updated my Iphone and now do not the app work..it is not working,contact the developer..it says on my screen...what can i do?   best regards Anders
  • Maxim
  • Spotify Star
  • 536 Views
  • 1 replies
  • 0 likes
  • 536 Views
  • 1 replies
  • 0 likes

Solved!! Just bought Premium, but I still have limited skips and can't choose songs freely

I just bought Spotify Premium yesterday. Today I managed to sync up two of my playlists for offline mode, but I still havea a limited amount of skips AND if I try and manually choose a song, it only plays the preview. I really hope that this is becau...

  • Casual Listener
  • I just bought Spotify Premium yesterday. Today I managed to sync up two of my playlists for offline mode, but I still havea a limited amount of skips AND if I try and manually choose a song, it only ...
  • Henryarm
  • Newbie
  • 20873 Views
  • 3 replies
  • 1 likes
  • 20873 Views
  • 3 replies
  • 1 likes

Re: Spotify app is frozen on iPhone. Keeps saying 'waiting'

Hi, I've tried resetting my iphone (holding lock screen and off switch), didn't work. My app says waiting and when I try to delete there is no 'x' on the app so I can't even delete it. Help would be appreciated.

  • Newbie
  • Hi,   I've tried resetting my iphone (holding lock screen and off switch), didn't work.   My app says waiting and when I try to delete there is no 'x' on the app so I can't even del...
  • Barirarehmankha
  • Newbie
  • 1462 Views
  • 5 replies
  • 0 likes
  • 1462 Views
  • 5 replies
  • 0 likes

iOS Does Not See Devices

*** Posting again because the previous post just disappeared ***1 MacBook Air2 iPhone 7 phones. One phone can see the MacBook when Spotify is open, one cannot. This happened when we both had iPhone 6 phones recently. It's not a phone thing, it's an a...

  • Casual Listener
  • *** Posting again because the previous post just disappeared *** 1 MacBook Air 2 iPhone 7 phones.   One phone can see the MacBook when Spotify is open, one cannot.  This happened when w...
  • arretx
  • Casual Listener
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Bug - Next song jumps to another playlist

Hi, I've restarted multiple times, but in any playlist, the next song won't play because it's jumping to another song from another playlist. Has anyone had this happen before? What should I do? I have premium. Thanks,Emily

  • Newbie
  • Hi,   I've restarted multiple times, but in any playlist, the next song won't play because it's jumping to another song from another playlist. Has anyone had this happen before? What should I ...
  • 339 Views
  • 0 replies
  • 1 likes
  • 339 Views
  • 0 replies
  • 1 likes

Cannot connect to Chromcast with newest version of Spotify

I cannot find the chromecast with the newest version of Spotify. I have never had any problems with this before. Spotify version 8.4.18, iOS 10.3.3Is this a known problem?Best regards,Stefan

  • Newbie
  • I cannot find the chromecast with the newest version of Spotify. I have never had any problems with this before. Spotify version 8.4.18, iOS 10.3.3 Is this a known problem? Best regards, St...
  • kasperkamperman
  • Music Fan
  • 815 Views
  • 3 replies
  • 0 likes
  • 815 Views
  • 3 replies
  • 0 likes

Wifi Speaker

When I log off Spotify music pauses on my Polk Omni s2. I can push the play button on the speaker and music continues where I left off when I logged off. Have the speaker also linked with an echo dot. This prevents the echo dot from working. Only sol...

  • Newbie
  • When I log off Spotify music pauses on my Polk Omni s2.  I can push the play button on the speaker and music continues where I left off when I logged off.  Have the speaker also linked with...
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

Feedback from a long-time unhappy customer

I have to say, whilst being a premium user for the last 5 years has left me feeling very satisfied with the app, I’ve recently realised how little attention the iOS version of Spotify gets. Issue #1 - Landscape support. This is a feature that people ...

  • Newbie
  • I have to say, whilst being a premium user for the last 5 years has left me feeling very satisfied with the app, I’ve recently realised how little attention the iOS version of Spotify gets.   ...
  • 314 Views
  • 0 replies
  • 0 likes
  • 314 Views
  • 0 replies
  • 0 likes