Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37022 Views

41 replies

10 likes

  • 37022 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102562 Views

115 replies

12 likes

Other
  • 102562 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1301 Views

0 replies

0 likes

iOS
  • 1301 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299103 Views

61 replies

16 likes

  • 299103 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125790 Views

19 replies

38 likes

  • 125790 Views
  • 19 replies
  • 38 likes

iOS docked in car gets Spotify stuck on "repeat one"

Hi, Tried all possibilities, hope someone can help. I have Spotify on an iPhone 6 and works flawless except when I have it connected to my car, a Nissan Versa 2012 with a proprietary cable to Apple 30 pin and an Apple original connector from 30 pin t...

Newbie

Hi,   Tried all possibilities, hope someone can help. I have Spotify on an iPhone 6 and works flawless except when I have it connected to my car, a Nissan Versa 2012 with a proprietary cable t...

719 Views

0 replies

0 likes

  • 719 Views
  • 0 replies
  • 0 likes

Incorrect song selecting while searching

Appologizes for the subject line, i wasn't sure how to word it, but the last week or so, after an update i keep having issues when i search for a song and click on one that pops up, it just plays a random one that came up in the search, and if i clic...

Newbie

Appologizes for the subject line, i wasn't sure how to word it, but the last week or so, after an update i keep having issues when i search for a song and click on one that pops up, it just plays a r...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Redesign the Android app to fit the Material Design Guidelines

When you go to your playlists and and try to edit them so you can delete an album, it does nothing, Ive tried it on all three devices and none work.

Roadie

When you go to your playlists and and try to edit them so you can delete an album, it does nothing, Ive tried it on all three devices and none work. 

612 Views

0 replies

0 likes

iphone
  • 612 Views
  • 0 replies
  • 0 likes

I phone in New Zealnd on VF

How can I subscribe to Spotify in New Zealnd on VF on a iphone.Thanks

Newbie

How can I subscribe to Spotify in New Zealnd on VF on a iphone. Thanks

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Removing airpod switch from spotify to apple music

When I take out an AirPod it pauses the music from Spotify and when I put it back in it will start playing a song from my music library open though the app isn’t open. When i deleted all songs from apple music, its still switch to apple music without...

Casual Listener

When I take out an AirPod it pauses the music from Spotify and when I put it back in it will start playing a song from my music library open though the app isn’t open.   When i deleted all son...

LeoRager

Community Legend

21216 Views

6 replies

2 likes

  • 21216 Views
  • 6 replies
  • 2 likes

spotify premium

Merhaba Benim Spotify Premium Aile üyeliğim var. Üyeliğimi başlatırken belirttiğim adresi tam olarak hangi ek bilgilerle yazdığımı hataırlamadığım için aile paketime hiç bir üye ekleyemiyorum. Bir üye eklemeye çalıştığımda girdiğim adresi kabul etmiy...

Newbie

Merhaba   Benim Spotify Premium Aile üyeliğim var. Üyeliğimi başlatırken belirttiğim adresi tam olarak hangi ek bilgilerle yazdığımı hataırlamadığım için aile paketime hiç bir üye ekleyemiyoru...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

Subfolder in Apple Car Play

Hi all, on my Iphone in the Spotify app or on my Windows app or in the webplayer are my subfolder present but not in my car in apple car play with the same iphone. my music organisation: genre [folder] -> artist [folder] -> playlist have you any idea...

Newbie

Hi all,   on my Iphone in the Spotify app or on my Windows app or in the webplayer are my subfolder present but not in my car in apple car play with the same iphone.   my music organisa...

484 Views

0 replies

2 likes

  • 484 Views
  • 0 replies
  • 2 likes

Car dock connector problems

I recently just updated my phone to the newest version of iOS. For updating at my Spotify played fine over my USB dock connector in my car, but after I uplayed my iPhone 6S it stopped playing music after like 5 seconds of playing. Every time I plug m...

Newbie

 I recently just updated my phone to the newest version of iOS.  For updating at my Spotify played fine over my USB dock connector in my car, but after I uplayed my iPhone 6S it stoppe...

alex5161

Newbie

2083 Views

1 replies

0 likes

  • 2083 Views
  • 1 replies
  • 0 likes

Solved!! Lost my available offline songs

I had about 200 song that were available offline with the green arrow an all... I added a couple more song and all the sudden my entire list of saved songs went back to grey arrow? Why did this happen??? Do i need to let them redownload again? I dont...

Casual Listener

I had about 200 song that were available offline with the green arrow an all... I added a couple more song and all the sudden my entire list of saved songs went back to grey arrow? Why did this happe...

majmuffin

Casual Listener

37429 Views

30 replies

0 likes

  • 37429 Views
  • 30 replies
  • 0 likes

No sound when charging iPhone

No sound received if I charge my iPhone with car cable; otherwise everything works great.

Newbie

No sound received if I charge my iPhone with car cable; otherwise everything works great.

645 Views

0 replies

0 likes

  • 645 Views
  • 0 replies
  • 0 likes

Solved!! Can't log in on iPhone login button non responsive ios 11.0.3

Restored my phone last night set up as a new phone and now can not log in to Spotify the log in button is non-responsive. I have uninstalled and reinstalled the app several times

Casual Listener

Restored my phone last night set up as a new phone and now can not log in to Spotify the log in button is non-responsive. I have uninstalled and reinstalled the app several times

emti309

Casual Listener

1606 Views

2 replies

0 likes

  • 1606 Views
  • 2 replies
  • 0 likes

Mixtape bug

Hey Spotify iOS team, I get the bug that the available devices button gets a wrong position after 1st clicking the heart button within a mixtape playlist. 2nd after the do you want to add this song to a playlist text disappears, the available devices...

Community Legend

Hey Spotify iOS team, I get the bug that the available devices button gets a wrong position after 1st clicking the heart button within a mixtape playlist. 2nd after the do you wa...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Frpm android to iPhone, mu premium has gone.

Hello, i was using android and now im using iPhone but after i downloaded Spotify to my new phone i logged in and i saw that i lost my premium

Casual Listener

Hello, i was using android and now  im using iPhone but after i downloaded Spotify to my new phone i logged in and i saw that i lost my premium

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes

Solved!! “Now playing” bar has disappeared

I use Spotify Premium (latest version) on iOS (latest version). My “Now playing” bar has disappeared and I don’t know what to do. But it’s only with one playlist and when I check queue there is empty playlist even tho it can still be skipped to anoth...

Newbie

I use Spotify Premium (latest version) on iOS (latest version).    My “Now playing” bar has disappeared and I don’t know what to do. But it’s only with one playlist and when I check queue...

lachiepither

Casual Listener

27278 Views

5 replies

3 likes

  • 27278 Views
  • 5 replies
  • 3 likes

Repeats same songs even on shuffle

I use the iPhone 6 and the premium spotify app. This what happens. I get in the car and it automatically connects to bluetooth media (okay). The Spotify app begins (okay). I hit shuffle play for ANY playlist, ANY album, ANY artist. I drive 15 mins to...

Gig Goer

I use the iPhone 6 and the premium spotify app. This what happens. I get in the car and it automatically connects to bluetooth media (okay). The Spotify app begins (okay). I hit shuffle play for ANY ...

Dgoldfe13

Gig Goer

1614 Views

2 replies

0 likes

  • 1614 Views
  • 2 replies
  • 0 likes

Spotify won't connect on IPod Touch

I downloaded the app on my IPod Touch. It keeps saying no internet connection even though the Wifi is on. I am in my basement so maybe not a strong enough signal?

Newbie

I downloaded the app on my IPod Touch. It keeps saying no internet connection even though the Wifi is on.  I am in my basement so maybe not a strong enough signal?

648 Views

0 replies

0 likes

  • 648 Views
  • 0 replies
  • 0 likes

Spotify is not appearing on the locked screen

My Spotify is not appearing on the locked screen of the iphone and consequently I can not change music with my cell phone blocked and not even in the multimedia of my car. Solve it or I'll stop to pay!!!!

Newbie

My Spotify is not appearing on the locked screen of the iphone and consequently I can not change music with my cell phone blocked and not even in the multimedia of my car.   Solve it or I'll s...

kennykyle

Newbie

485 Views

1 replies

1 likes

  • 485 Views
  • 1 replies
  • 1 likes

Can't get the sync to work

I have my PC and iPad on the same network, and I have download toggled on both. It just says: "Downloading... Waiting to download." On my ipad, and I don't know what to do. Help me please.

Newbie

I have my PC and iPad on the same network, and I have download toggled on both. It just says: "Downloading... Waiting to download." On my ipad, and I don't know what to do. Help me please.

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Shuffle automatically turns on after I’ve turned it off

I’ve seen a few of these issues posted and tried the solutions given but the issue is still happening for me.I’ve noticed that if I’m listening to an album with Spotify premium and wanting to hear it straight through in order I am unable to. The firs...

Newbie

I’ve seen a few of these issues posted and tried the solutions given but the issue is still happening for me. I’ve noticed that if I’m listening to an album with Spotify premium and wanting to hea...

megalodious

Newbie

1050 Views

1 replies

1 likes

  • 1050 Views
  • 1 replies
  • 1 likes

One playlist won't play on mobile

I don't pay for spotify. Recently I've been trying to play my Halloween playist on mobile. When I click shuffle it will play a suggested track then suddenly stop. The bar where it shows what song is playing will suddenly disappear and clicking shuffl...

Newbie

I don't pay for spotify. Recently I've been trying to play my Halloween playist on mobile. When I click shuffle it will play a suggested track then suddenly stop. The bar where it shows what song is ...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes