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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243391 Views

27 replies

5 likes

  • 243391 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

127111 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3070 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308275 Views

62 replies

16 likes

  • 308275 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132359 Views

19 replies

38 likes

  • 132359 Views
  • 19 replies
  • 38 likes

Hesabımı Vodafone Red ayrıcalığıyla aldığım kodla premium yapmama rağmen uygulamada free gözüküyor

Spotify ın kendi sitesinde de premium olmasına rağmen hala mobil uygulamada free olarak gözüküyor

Newbie

Spotify ın kendi sitesinde de premium olmasına rağmen hala mobil uygulamada free olarak gözüküyor

mdenktas

Newbie

555 Views

1 replies

1 likes

  • 555 Views
  • 1 replies
  • 1 likes

Iphone 7 Mic issue when receiving/placing phone calls

Hello - hoping someone can help. Apple support says its a software issue.I just got an iphone 7 with the stupid headphone adapter. If i am using spotify with my apple headphones but when I try to make or receive a call the mic wont work until i unplu...

Casual Listener

Hello - hoping someone can help. Apple support says its a software issue. I just got an iphone 7 with the stupid headphone adapter. If i am using spotify with my apple headphones but when I try to m...

951 Views

0 replies

0 likes

  • 951 Views
  • 0 replies
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Music stops playing when Messages is opened

I have spotify premium and an iPhone 5c. I've never had this problem before, but now when I open Messages, Spotify will automatically pause. It only does it with messages, not with any other apps. Any suggestions as to what I should do to fix this/do...

Casual Listener

I have spotify premium and an iPhone 5c. I've never had this problem before, but now when I open Messages, Spotify will automatically pause. It only does it with messages, not with any other apps. An...

trapcitywitch

Newbie

34449 Views

3 replies

1 likes

  • 34449 Views
  • 3 replies
  • 1 likes

Error 404

Having problem while logging in, keep showing error 404 and not working ...

Newbie

Having problem while logging in, keep showing error 404 and not working ...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Shuffle doesn't work properly

Hi guys, When I go to my library I often just shuffle all my saved songs, but recently this hasn't worked properly. It either only plays the last (±) 50 song I added most recently, or only plays songs from 2/3 artists. Quite annoying, please fix! Bes...

Newbie

Hi guys,   When I go to my library I often just shuffle all my saved songs, but recently this hasn't worked properly. It either only plays the last (±) 50 song I added most recently, or only p...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Latest iOS update usb not working

Updated to 11.0.3Usually plug phone via usb to car stereo and sound comes from car speakersNow it will it connect and just plays thru phone even when plugged inOnly since this update has problem started

Casual Listener

Updated to 11.0.3 Usually plug phone via usb to car stereo and sound comes from car speakers Now it will it connect and just plays thru phone even when plugged in Only since this update has proble...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Local file not showing up on iPhone

Hey guys, I just bought a song on iTunes ("Purchased AAC") which is not available on Spotify, which I then added to Spotify via "Local Files">"Add to Playlist">"New Playlist." I then made sure that this new playlist, containing just this one song, wa...

Visitor

Hey guys,   I just bought a song on iTunes ("Purchased AAC") which is not available on Spotify, which I then added to Spotify via "Local Files">"Add to Playlist">"New Playlist." I then m...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Can someone help me?

Hello everyone,I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn't even show an ad, it seems like it's hidden? Does a...

Regular

Hello everyone, I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn...

KDtheman

Regular

661 Views

2 replies

0 likes

  • 661 Views
  • 2 replies
  • 0 likes

App Loading

Hello, I can't load the app on my Iphone, I've enough space so it should go well. Do you have any solutions ? Please help me

Newbie

Hello,   I can't load the app on my Iphone, I've enough space so it should go well.  Do you have any solutions ?  Please help me 🙂

jarredmorley

Roadie

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Spotify bugg?

Log in button and sign up button don’t work. I have just downloaded the app, I am new to Spotify. I’ve pressed these buttons over and over. I have deleted the app and reinstalled it with no avail. I finally achieved to step away from the log in page,...

Newbie

Log in button and sign up button don’t work. I have just downloaded the app, I am new to Spotify. I’ve pressed these buttons over and over. I have deleted the app and reinstalled it with no avail.&nb...

jarredmorley

Roadie

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Spotify Premium issue

Hello everyone,I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn't even show an ad, it seems like it's hidden? Does a...

Regular

Hello everyone, I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn...

jarredmorley

Roadie

699 Views

1 replies

0 likes

  • 699 Views
  • 1 replies
  • 0 likes

iOS 11.0.3 Spotify v8.4.25 on İPhone 6s

Hello I’m trying premium. It’s really good at pc but on iPhone it doesn’t work if I click a home menu or browse(sometimes) menu it says “An error occurred Try again “ and I’m try to solve it1- Go to Spotify.com settings and remove offline devices 2-i...

Regular

Hello I’m trying premium. It’s really good at pc but on iPhone it doesn’t work if I click a home menu or browse(sometimes) menu it says “An error occurred Try again “ and I’m try to solve it 1- Go t...

QuiriniusGast

Roadie

2179 Views

10 replies

0 likes

  • 2179 Views
  • 10 replies
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unable to login with either Facebook or email

Unable to login through both email and Facebook. Verified that all passwords are correct and have reset my Spotify password before first attempt.Through Facebook login I'm given error code 404. And the previous solution of generating an app password ...

Newbie

Unable to login through both email and Facebook. Verified that all passwords are correct and have reset my Spotify password before first attempt. Through Facebook login I'm given error code 404. And...

mugglenamehalle

Casual Listener

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Removing downloads doesn't reduce storage space on iPhone 6

For the second time this month I've had to delete and reinstall the Spotify app (6.5.0.1655) on my iPhone (iOS 10.0.2) just so I can free up storage space that iOS "thinks" Spotify is taking up. Today on the "Manage Storage" screen under Settings>Gen...

Newbie

For the second time this month I've had to delete and reinstall the Spotify app (6.5.0.1655) on my iPhone  (iOS 10.0.2) just so I can free up storage space that iOS "thinks" Spotify is taking up...

Habdank

Music Fan

3221 Views

2 replies

3 likes

  • 3221 Views
  • 2 replies
  • 3 likes

Spotify randomly stops playing

The Spotify iPhone app will randomly stop playing or pause the music. This is very annoying, especially as I pay for Spotify Premium and expect a working service. I have noticed this mainly on my iPhone SE when listening to Spotify on the iPhone inde...

Newbie

The Spotify iPhone app will randomly stop playing or pause the music. This is very annoying, especially as I pay for Spotify Premium and expect a working service.  I have noticed this ma...

Drjordando

Newbie

2003 Views

2 replies

0 likes

  • 2003 Views
  • 2 replies
  • 0 likes

Playing music on locked screen

Hello. After i took the new update for my iphone i cant control the music while the screen is locked. I know several of my friends have the same problem. Also cant control the volume. Is this becaue of the update? And will it come an update to patch ...

Newbie

Hello. After i took the new update for my iphone i cant control the music while the screen is locked. I know several of my friends have the same problem. Also cant control the volume. Is this becaue ...

575 Views

0 replies

1 likes

  • 575 Views
  • 0 replies
  • 1 likes

Storing playlists on ipad2

I have averaged around 850MB for 70 playlists. Every time Spotify sends an update my storage size has increased up to 3GB. I have since created 10 more lists and storage has increased to 5GB. Yesterday I added 10 songs to an existing playlist and it ...

Regular

I have averaged around 850MB for 70 playlists. Every time Spotify sends an update my storage size has increased up to 3GB. I have since created 10 more lists and storage has increased to 5GB. Ye...

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes

Solved!! Spotify x iOS 11 trouble

Hello, I use iOS 11 since yesterday.When I listen music on Spotify and I lock my screen, I can't remote the music with my Air Buds. No next song, no previous, no play, no stop. Neither the application shows up on the lock screen. Is it a bug or shoul...

Casual Listener

Hello,   I use iOS 11 since yesterday. When I listen music on Spotify and I lock my screen, I can't remote the music with my Air Buds. No next song, no previous, no play, no stop. Neither the...

paev1010

Newbie

72145 Views

29 replies

1 likes

IOS 11
Lock Screen Issues
Remote control
  • 72145 Views
  • 29 replies
  • 1 likes

Pioneer DEH-X7850BT Spotify Input Not Working

This morning I had to reset my iPhone and reinstall everything (including Spotify) from a backup. Everything seems to be working well, except for Spotify via the Spotify input on my Pioneer DEH-X7850BT car stereo. When you try to use Spotify via this...

Newbie

This morning I had to reset my iPhone and reinstall everything (including Spotify) from a backup.  Everything seems to be working well, except for Spotify via the Spotify input on my Pioneer DEH...

1227 Views

0 replies

1 likes

  • 1227 Views
  • 0 replies
  • 1 likes

Brand new user/baffled by Spotify

I want to use Spotify for my work environment, to quickly access albums in my library. So far i feel like a need a University degree to figure out how to save an album to my library! Where is the "save" icon???????Help please. I use iphone 6 and Spot...

Casual Listener

I want to use Spotify for my work environment, to quickly access albums in my library. So far i feel like a need a University degree to figure out how to save an album to my library! Where is the "sa...

johnnydiazz

Newbie

582 Views

2 replies

0 likes

  • 582 Views
  • 2 replies
  • 0 likes