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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30690 Views

40 replies

9 likes

  • 30690 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95418 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1036 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293849 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123755 Views

19 replies

38 likes

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  • 19 replies
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[Running] Spotify "Your Running Mix" track list

Hello, I love the spotify recommended for me running playlist (almost more than the Discover Weekly ones) but I've checked on all my platform (iOS, Linux and the web player) and I can't find the track list or even just the list of past tracks played ...

Newbie

Hello,  I love the spotify recommended for me running playlist (almost more than the Discover Weekly ones) but I've checked on all my platform (iOS, Linux and the web player) and I can't find t...

benriga

Casual Listener

1192 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Don't receive any Push notifications on iPhone iOS 11

I don't receive any push notifications on my iphone. - All Pushs ar switched on (viewable inapp and online)- Spotify App deinstalled and reinstalled

Casual Listener

I don't receive any push notifications on my iphone.   - All Pushs ar switched on (viewable inapp and online) - Spotify App deinstalled and reinstalled

chrisbchrisb

Casual Listener

933 Views

2 replies

1 likes

  • 933 Views
  • 2 replies
  • 1 likes

My playlists is getting deleted on my iPhone and iPad on its own.

Hi! For a couple of weeks now I have had this trouble. My playlists that I have done (with several artists in it, or playlist with only one artist but songs from different albums) is disappearing from my iPhone and iPad (iPhone 8+ and iPad Air 2) and...

Casual Listener

Hi! For a couple of weeks now I have had this trouble. My playlists that I have done (with several artists in it, or playlist with only one artist but songs from different albums) is disappearing fro...

555 Views

0 replies

0 likes

Deleted playlist bug
iphone
  • 555 Views
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Sound problems ios 11

Hey, for the last two weeks i have had problems with the sound on spotify. Whenever i listen to music i try to turn the sound bar at the highest possible, and it only produce like half of the sound it used to. Ive tried to use youtube and other kind ...

Casual Listener

Hey, for the last two weeks i have had problems with the sound on spotify. Whenever i listen to music i try to turn the sound bar at the highest possible, and it only produce like half of the sound i...

427 Views

0 replies

0 likes

  • 427 Views
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'Previous Track' button skips to 'Next Track' on Porsche PCM 3.0 Car Stereo

In my 2011 Porsche 911, I'm using the iPod interface to stream Spotify through my stereo. One odd issue is that the 'previous track' button advances to the next track. This button behaves normally in Apple apps like Music and Podcasts, so I'm not sur...

Visitor

In my 2011 Porsche 911, I'm using the iPod interface to stream Spotify through my stereo. One odd issue is that the 'previous track' button advances to the next track. This button behaves normally in...

3spooky5me

Newbie

807 Views

1 replies

0 likes

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  • 1 replies
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iOS docked in car gets Spotify stuck on "repeat one"

Hi, Tried all possibilities, hope someone can help. I have Spotify on an iPhone 6 and works flawless except when I have it connected to my car, a Nissan Versa 2012 with a proprietary cable to Apple 30 pin and an Apple original connector from 30 pin t...

Newbie

Hi,   Tried all possibilities, hope someone can help. I have Spotify on an iPhone 6 and works flawless except when I have it connected to my car, a Nissan Versa 2012 with a proprietary cable t...

669 Views

0 replies

0 likes

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Incorrect song selecting while searching

Appologizes for the subject line, i wasn't sure how to word it, but the last week or so, after an update i keep having issues when i search for a song and click on one that pops up, it just plays a random one that came up in the search, and if i clic...

Newbie

Appologizes for the subject line, i wasn't sure how to word it, but the last week or so, after an update i keep having issues when i search for a song and click on one that pops up, it just plays a r...

360 Views

0 replies

0 likes

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Redesign the Android app to fit the Material Design Guidelines

When you go to your playlists and and try to edit them so you can delete an album, it does nothing, Ive tried it on all three devices and none work.

Roadie

When you go to your playlists and and try to edit them so you can delete an album, it does nothing, Ive tried it on all three devices and none work. 

604 Views

0 replies

0 likes

iphone
  • 604 Views
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I phone in New Zealnd on VF

How can I subscribe to Spotify in New Zealnd on VF on a iphone.Thanks

Newbie

How can I subscribe to Spotify in New Zealnd on VF on a iphone. Thanks

389 Views

0 replies

0 likes

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Removing airpod switch from spotify to apple music

When I take out an AirPod it pauses the music from Spotify and when I put it back in it will start playing a song from my music library open though the app isn’t open. When i deleted all songs from apple music, its still switch to apple music without...

Casual Listener

When I take out an AirPod it pauses the music from Spotify and when I put it back in it will start playing a song from my music library open though the app isn’t open.   When i deleted all son...

LeoRager

Community Legend

21132 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

spotify premium

Merhaba Benim Spotify Premium Aile üyeliğim var. Üyeliğimi başlatırken belirttiğim adresi tam olarak hangi ek bilgilerle yazdığımı hataırlamadığım için aile paketime hiç bir üye ekleyemiyorum. Bir üye eklemeye çalıştığımda girdiğim adresi kabul etmiy...

Newbie

Merhaba   Benim Spotify Premium Aile üyeliğim var. Üyeliğimi başlatırken belirttiğim adresi tam olarak hangi ek bilgilerle yazdığımı hataırlamadığım için aile paketime hiç bir üye ekleyemiyoru...

426 Views

0 replies

0 likes

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Subfolder in Apple Car Play

Hi all, on my Iphone in the Spotify app or on my Windows app or in the webplayer are my subfolder present but not in my car in apple car play with the same iphone. my music organisation: genre [folder] -> artist [folder] -> playlist have you any idea...

Newbie

Hi all,   on my Iphone in the Spotify app or on my Windows app or in the webplayer are my subfolder present but not in my car in apple car play with the same iphone.   my music organisa...

475 Views

0 replies

2 likes

  • 475 Views
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Car dock connector problems

I recently just updated my phone to the newest version of iOS. For updating at my Spotify played fine over my USB dock connector in my car, but after I uplayed my iPhone 6S it stopped playing music after like 5 seconds of playing. Every time I plug m...

Newbie

 I recently just updated my phone to the newest version of iOS.  For updating at my Spotify played fine over my USB dock connector in my car, but after I uplayed my iPhone 6S it stoppe...

alex5161

Newbie

2070 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Lost my available offline songs

I had about 200 song that were available offline with the green arrow an all... I added a couple more song and all the sudden my entire list of saved songs went back to grey arrow? Why did this happen??? Do i need to let them redownload again? I dont...

Casual Listener

I had about 200 song that were available offline with the green arrow an all... I added a couple more song and all the sudden my entire list of saved songs went back to grey arrow? Why did this happe...

majmuffin

Casual Listener

37231 Views

30 replies

0 likes

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  • 30 replies
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No sound when charging iPhone

No sound received if I charge my iPhone with car cable; otherwise everything works great.

Newbie

No sound received if I charge my iPhone with car cable; otherwise everything works great.

634 Views

0 replies

0 likes

  • 634 Views
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Solved!! Can't log in on iPhone login button non responsive ios 11.0.3

Restored my phone last night set up as a new phone and now can not log in to Spotify the log in button is non-responsive. I have uninstalled and reinstalled the app several times

Casual Listener

Restored my phone last night set up as a new phone and now can not log in to Spotify the log in button is non-responsive. I have uninstalled and reinstalled the app several times

emti309

Casual Listener

1581 Views

2 replies

0 likes

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  • 2 replies
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Mixtape bug

Hey Spotify iOS team, I get the bug that the available devices button gets a wrong position after 1st clicking the heart button within a mixtape playlist. 2nd after the do you want to add this song to a playlist text disappears, the available devices...

Community Legend

Hey Spotify iOS team, I get the bug that the available devices button gets a wrong position after 1st clicking the heart button within a mixtape playlist. 2nd after the do you wa...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
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Frpm android to iPhone, mu premium has gone.

Hello, i was using android and now im using iPhone but after i downloaded Spotify to my new phone i logged in and i saw that i lost my premium

Casual Listener

Hello, i was using android and now  im using iPhone but after i downloaded Spotify to my new phone i logged in and i saw that i lost my premium

456 Views

0 replies

0 likes

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Solved!! “Now playing” bar has disappeared

I use Spotify Premium (latest version) on iOS (latest version). My “Now playing” bar has disappeared and I don’t know what to do. But it’s only with one playlist and when I check queue there is empty playlist even tho it can still be skipped to anoth...

Newbie

I use Spotify Premium (latest version) on iOS (latest version).    My “Now playing” bar has disappeared and I don’t know what to do. But it’s only with one playlist and when I check queue...

lachiepither

Casual Listener

27198 Views

5 replies

3 likes

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  • 5 replies
  • 3 likes

Repeats same songs even on shuffle

I use the iPhone 6 and the premium spotify app. This what happens. I get in the car and it automatically connects to bluetooth media (okay). The Spotify app begins (okay). I hit shuffle play for ANY playlist, ANY album, ANY artist. I drive 15 mins to...

Gig Goer

I use the iPhone 6 and the premium spotify app. This what happens. I get in the car and it automatically connects to bluetooth media (okay). The Spotify app begins (okay). I hit shuffle play for ANY ...

Dgoldfe13

Gig Goer

1598 Views

2 replies

0 likes

  • 1598 Views
  • 2 replies
  • 0 likes