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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Michaelman11

Casual Listener

233991 Views

55 replies

13 likes

  • 233991 Views
  • 55 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

157334 Views

507 replies

108 likes

  • 157334 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107891 Views

19 replies

38 likes

  • 107891 Views
  • 19 replies
  • 38 likes

Superuser Contribution Switching Playlists

I have a playlist of things to listen to, and a separate one for songs I like but don't know the words to (I make a lot of playlists so I don't want to save songs I don't know really well). Lately, every time I put something onto that second playlist...

Casual Listener

I have a playlist of things to listen to, and a separate one for songs I like but don't know the words to (I make a lot of playlists so I don't want to save songs I don't know really well). Lately, e...

eemanuel

Casual Listener

478 Views

2 replies

0 likes

  • 478 Views
  • 2 replies
  • 0 likes

PREMIUM on iPhone

Hello. I've started premium account and cannot skip more than 5 songs on mobile (iphone). Why?

Newbie

Hello. I've started premium account and cannot skip more than 5 songs on mobile (iphone). Why?

737 Views

0 replies

0 likes

  • 737 Views
  • 0 replies
  • 0 likes

Solved!! Premium but limited skips

I have premium Spotify via Vodafone for a while now (it says premium in my account overview) but I'm currently only allowed to have limited skips for some reason? I've logged out and re-logged in and also deleted and re-installed the app but doesn't ...

Casual Listener

I have premium Spotify via Vodafone for a while now (it says premium in my account overview) but I'm currently only allowed to have limited skips for some reason? I've logged out and re-logged in and...

ayshapatel95

Casual Listener

706 Views

1 replies

0 likes

  • 706 Views
  • 1 replies
  • 0 likes

Saving Albums but not Downloading it

How do I save a full album under the "albums" on my computer or iphone without it going into my library? Right now I've just made playlists for albums but it's really annoying. Right now all that shows up if I go look under the artist are certain son...

Visitor

How do I save a full album under the "albums" on my computer or iphone without it going into my library? Right now I've just made playlists for albums but it's really annoying.   Right now all...

223 Views

0 replies

0 likes

  • 223 Views
  • 0 replies
  • 0 likes

View all Downloaded music (iPhone)

I have an iPhone with the latest versions but still I don't see the download "menu". Some of my friends have the download menu and have iPhones.. why?I have to go into the for example album list and filter on downloaded albums, and then into the play...

Casual Listener

I have an iPhone with the latest versions but still I don't see the download "menu". Some of my friends have the download menu and have iPhones.. why? I have to go into the for example album list an...

Maxim

Spotify Star

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Change Spotify Country

I started using Spotify for free in Canada. I was there for a year. Then, I came back to South Korea. Unfortunately, after like 10 days in Korea, Spotify didn’t work and showed me a message that I cannot use my account anymore, because I already used...

Newbie

I started using Spotify for free in Canada. I was there for a year. Then, I came back to South Korea. Unfortunately, after like 10 days in Korea, Spotify didn’t work and showed me a message that I ca...

Maxim

Spotify Star

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Can't rewind a track

Although i've got Spotify Premium i can't rewind or fast foward Tracks.A solution would be really nice and helpful

Newbie

Although i've got Spotify Premium i can't rewind or fast foward Tracks. A solution would be really nice and helpful

smflattery87

Newbie

1159 Views

1 replies

0 likes

  • 1159 Views
  • 1 replies
  • 0 likes

Downloads deleted

Twice in 2 days all my songs that I've downloaded to play offline have disappeared. Typically this happens every 2 weeks and I have to go through and download them again. The only place they are saved is my iPhone. I'm getting fed up with this. Pleas...

Newbie

Twice in 2 days all my songs that I've downloaded to play offline have disappeared. Typically this happens every 2 weeks and I have to go through and download them again. The only place they are save...

leitosalma

Regular

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Spotify won't load on Iphone 5??? Please help!

When I open the app, the loading screen with the green circle logo just stays there. I've checked to make sure that phone is up to date, reset my phone and deleted and reinstalled the app. I would really appreciate help with this issue ASAP! Stinks t...

Newbie

When I open the app, the loading screen with the green circle logo just stays there.    I've checked to make sure that phone is up to date, reset my phone and deleted and reinstalled the ...

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
  • 0 likes

my music stops when wife plays her music

My wife and i are experiencing problems, when i am connected playing music at home she will connect and play music in her car, my music turns off. We have a premium account. Any ideas to fix this?

Newbie

My wife and i are experiencing problems, when i am connected playing music at home she will connect and play music in her car, my music turns off. We have a premium account. Any ideas to fix thi...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

SYNCHRONISING iPHONE AND iPAD

As a Premium user of Spotify I expect to be able to download songs onto my iPhone then transfer (or sync) those songs to my iPad. But when I log into Spotify on my iPad with the same email address and password as on my iPhone the songs do not appear ...

Newbie

As a Premium user of Spotify I expect to be able to download songs onto my iPhone then transfer (or sync) those songs to my iPad. But when I log into Spotify on my iPad with the same email address an...

245 Views

0 replies

0 likes

  • 245 Views
  • 0 replies
  • 0 likes

can't login

hi, im running the latest version of spotify on an iphone 6s running ios 10.3.3 and i cant login. The first image is how the app opens, and when you press login, the app does nothing and stays on that screen for a good 2 minutes, until finally the ap...

Visitor

hi, im running the latest version of spotify on an iphone 6s running ios 10.3.3 and i cant login. The first image is how the app opens, and when you press login, the app does nothing and stays on tha...

eblackrose00

Roadie

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Spotify dumped my ipad music without asking which gadget !!!!

Spotify has dumped my Ipad playlist because i had new phone which made 4 gadgets. they did not ASK which one first !!!!!!!!! Now to save do i have to go to every item and tab download or can it be done with one action? Thanks.

Newbie

Spotify has dumped my Ipad playlist because i had new phone which made 4 gadgets. they did not ASK which one first !!!!!!!!! Now to save do i have to go to every item and tab download or can it be do...

eblackrose00

Roadie

265 Views

1 replies

0 likes

  • 265 Views
  • 1 replies
  • 0 likes

premium isn't working ?

i just bought premium again and i can choose whatever song i want but i can't queue anything and i have limited skips ? it's like it's half premium or something idk it's weird

Newbie

i just bought premium again and i can choose whatever song i want but i can't queue anything and i have limited skips ? it's like it's half premium or something idk it's weird

eblackrose00

Roadie

362 Views

2 replies

1 likes

  • 362 Views
  • 2 replies
  • 1 likes

Greyed out album

I want to listen to the album Regional At Best by Twenty One Pilots but the album is greyed out. I've read that it's because the album isn't available in my country but I know someone else who can listen to it and they live only a city over. I live i...

Newbie

I want to listen to the album Regional At Best by Twenty One Pilots but the album is greyed out. I've read that it's because the album isn't available in my country but I know someone else who can li...

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
  • 0 likes

iPhone and Echo

I tried to listen to Spotify while I was outside of my home. It didn't work. When I got home, my Amazon Echo was playing. I had to unplug the Echo to get it to stop. Does having the Echo linked to Spotify preclude me from using Spotify with my iPhone...

Newbie

I tried to listen to Spotify while I was outside of my home. It didn't work. When I got home, my Amazon Echo was playing. I had to unplug the Echo to get it to stop. Does having the Echo linked to Sp...

Jple

Casual Listener

666 Views

3 replies

0 likes

  • 666 Views
  • 3 replies
  • 0 likes

Artists

My problem is when I go to a album or single until it's downloaded or in a playlist, it doesn't say who the featured artists are, could you please fix this?

Newbie

My problem is when I go to a album or single until it's downloaded or in a playlist, it doesn't say who the featured artists are, could you please fix this?

Damian14

Newbie

296 Views

1 replies

1 likes

  • 296 Views
  • 1 replies
  • 1 likes

spotify italia

Non riesco ad aprire www.spotify.com/riscatto

Newbie

Non riesco ad aprire www.spotify.com/riscatto

sc862

Newbie

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes