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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

139969 Views

503 replies

108 likes

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  • 503 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98245 Views

19 replies

38 likes

  • 98245 Views
  • 19 replies
  • 38 likes

Artist won’t play

A few days ago I got a new iPhone. I downloaded Spotify from the App Store and logged in on my account that has a premium subscription. I have a playlist with almost 500 songs, and every song is downloaded so they are supposed to work offline. Every ...

Newbie

A few days ago I got a new iPhone. I downloaded Spotify from the App Store and logged in on my account that has a premium subscription. I have a playlist with almost 500 songs, and every song is down...

255 Views

0 replies

0 likes

  • 255 Views
  • 0 replies
  • 0 likes

Spotify randomly deletes downloaded songs

Hi, app is up-to date, iOS too yet this happened again for now uncountable times, my offline music Was deleted from albums, each time playlists stay downloaded. today I went outside reach of WiFi and I saw multiple songs to be downloaded which was ok...

Visitor

Hi, app is up-to date, iOS too yet this happened again for now uncountable times, my offline music   Was deleted from albums, each time playlists stay downloaded.   today I went outside r...

user-removed

Not applicable

668 Views

2 replies

0 likes

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  • 2 replies
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Can't play my playlist

I have 3 iPhones, an iPhone 5c, 5s, and a 6. When I play just this one playlist it started stopping after a few songs. After that it started freezing after ads played. Now every time i start the playlist it won't play after an ad or it won't play any...

Casual Listener

I have 3 iPhones, an iPhone 5c, 5s, and a 6. When I play just this one playlist it started stopping after a few songs. After that it started freezing after ads played. Now every time i start the play...

258 Views

0 replies

0 likes

  • 258 Views
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Skipping glitch, bug reproducible 100%

Hi, ive been having an issue where from time to time, the sone I’m listening will glitch and skip/repeat a second or two, for no apparent reason. It happens 100% of the time where my phone is unlocked, then is locked and placed in my pocket. Also hap...

Music Fan

Hi,   ive been having an issue where from time to time, the sone I’m listening will glitch and skip/repeat a second or two, for no apparent reason.    It happens 100% of the t...

901 Views

0 replies

0 likes

bug
Glitch
playback
skip
  • 901 Views
  • 0 replies
  • 0 likes

Album won't play

I am trying to listen to the album Stoney on spotify on my Iphone 7. I have IOS11 and im not sure if thats what has to do with the problem. Everytime I press shuffle all on the album nothing happens at all. Rarely if it begins to play the album it wi...

Newbie

I am trying to listen to the album Stoney on spotify on my Iphone 7. I have IOS11 and im not sure if thats what has to do with the problem. Everytime I press shuffle all on the album nothing happens ...

raxilia-running

Newbie

639 Views

3 replies

0 likes

  • 639 Views
  • 3 replies
  • 0 likes

App sucks space

My Spotify app is using almost 1GB and I haven't (as far as I know) any songs offline.When I reinstall the app it is around 75MB, after logging in 83MB, after 2 min 110MB and this goes on until 980MB.How can I stop the app from sucking space?

Newbie

My Spotify app is using almost 1GB and I haven't (as far as I know) any songs offline. When I reinstall the app it is around 75MB, after logging in 83MB, after 2 min 110MB and this goes on until 980...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Can't sinc local files to phone

I've looked through forums and feel like I've tried everything.My phone and computer are on the same networkMy firewall isn't blocking spotify from interacting with devicesI've tried doing on a phone hotspot and regular networkI've restarted my phone...

Newbie

I've looked through forums and feel like I've tried everything. My phone and computer are on the same network My firewall isn't blocking spotify from interacting with devices I've tried doing on a...

279 Views

0 replies

0 likes

  • 279 Views
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Solved!! Cancel

I tried to cancel you guys along time ago and I just noticed that you guys charged me 10$ 2s the 15-16 ofOctober witch it out of control I would like my money back and not pay ever. Again

Newbie

I tried to cancel you guys along time ago and I just noticed that you guys charged me 10$ 2s the 15-16 ofOctober witch it out of control I would like my money back and not pay ever. Again 

jarredmorley

Roadie

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
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Background activity killing battery

Ios 11 is already a battery draining nightmare, so, to help remedy the situation I turned off background app refresh for all applications doing the most damage. Spotify is typically at the top of this list, doing hours of background activity, even th...

Newbie

Ios 11 is already a battery draining nightmare, so, to help remedy the situation I turned off background app refresh for all applications doing the most damage. Spotify is typically at the top of thi...

jarredmorley

Roadie

5156 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

We seriously still can't create folders on mobile??

Nearly 2018 and we're still unable to create folders to better organize playlists into. This is ridiculous. Why is the mobile app so barebones?

Newbie

Nearly 2018 and we're still unable to create folders to better organize playlists into. This is ridiculous. Why is the mobile app so barebones? 

jarredmorley

Roadie

6723 Views

1 replies

28 likes

  • 6723 Views
  • 1 replies
  • 28 likes

Iphone 7 version 10.3.3 music always stops after every advertisement

For the past week it just music suddenly stops after an advertisement whether on Bluetooth or y the phone itself. I have to play another playlist to start over then if an advertisement comes up it just freezes. TIA!

Newbie

For the past week it just music suddenly stops after an advertisement whether on Bluetooth or  y the phone itself. I have to play another playlist to start over then if an advertisement comes up...

379 Views

0 replies

1 likes

  • 379 Views
  • 0 replies
  • 1 likes

Won’t connect to data on my iPhone

Ok so it works perfectly fine when I have WiFi but when I turn on my cellular data it stays on the connecting screen forever and it won’t load my music. I have T-Mobile and I’m given 2.5 gbs of fast data and after that it’s unlimited. I have an iPhon...

Newbie

Ok so it works perfectly fine when I have WiFi but when I turn on my cellular data it stays on the connecting screen forever and it won’t load my music. I have T-Mobile and I’m given 2.5 gbs of fast ...

407 Views

0 replies

0 likes

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Estalos no som

Meu iPhone esta apresentando estalos somente com o aplicativo do Spotify... isso está insuportável por favor me ajudem

Newbie

Meu iPhone esta apresentando estalos somente com o aplicativo do Spotify... isso está insuportável por favor me ajudem 

312 Views

0 replies

0 likes

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Superuser Contribution Music stops playing

Hi,I’ve recently purchased Spotify Premium and whenever I lock my phone or go off of the Spotify app, the music cuts out a couple of seconds later. I’ve looked at other people’s problems that are similar and none of them seem to work. I just need som...

Newbie

Hi, I’ve recently purchased Spotify Premium and whenever I lock my phone or go off of the Spotify app, the music cuts out a couple of seconds later. I’ve looked at other people’s problems that are s...

duris

Newbie

480 Views

2 replies

0 likes

  • 480 Views
  • 2 replies
  • 0 likes

Recommend streamer that always works well with iOS Connect

I share a problem many people have posted on concerning Marantz streamers working with iPhone Connect intermittently, i.e., the Marantz streamer often does not appear in the list of available devices. I have other devices (Gramofon streamers, Polk Om...

Casual Listener

I share a problem many people have posted on concerning Marantz streamers working with iPhone Connect intermittently, i.e., the Marantz streamer often does not appear in the list of available de...

561 Views

0 replies

0 likes

Connect
iOS
streamer
  • 561 Views
  • 0 replies
  • 0 likes

device not showing in device list

I have been using Spotify for some while to connect my 2 LG music flow speakers.This use to work, but it has stopped - I havent noticed to exact date this happend, its been so for a while.I have 2 identically H7 soundbars (with different names) both ...

Casual Listener

I have been using Spotify for some while to connect my 2 LG music flow speakers. This use to work, but it has stopped - I havent noticed to exact date this happend, its been so for a while. I ...

danprg

Newbie

1621 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Activation premium?

Hi, i have problem with premium i bought premium but in my app have just Free... some photos here... what i think... premium acc will start after 30 days or what?please contact me on petrbouskaik@seznam.cz thanks Petr...

Regular

Hi, i have problem with premium i bought premium but in my app have just Free... some photos here... what i think... premium acc will start after 30 days or what? please contact me on petrbouskaik@s...

Luke

Spotify Star

803 Views

9 replies

0 likes

  • 803 Views
  • 9 replies
  • 0 likes

Local Files not showing up on iphone

so I have an iphone 6. i downloaded some local files and put them on my computer in a little playlist and they show up and play perfectly. however, when i try to access that same playlist on my phone, it is empty. i have tried literally every trick o...

Newbie

so I have an iphone 6. i downloaded some local files and put them on my computer in a little playlist and they show up and play perfectly. however, when i try to access that same playlist on my phone...

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problema premiun

Actualmente ya actualice mi cuenta a premiun, cerré he inicie sesión nuevamente, en el iPhone, aparece premiun me permite en el home de cuenta descargar las canciones pero no me permite pasarlas y coloca la publicidad de pasarme a premiun

Newbie

Actualmente ya actualice mi cuenta a premiun, cerré he inicie sesión nuevamente, en el iPhone, aparece premiun me permite en el home de cuenta descargar las canciones pero no me permite pasarlas y co...

Ramirezvictor

Newbie

379 Views

2 replies

0 likes

  • 379 Views
  • 2 replies
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Subscribe to a specific artist on my Iphone

I can't play Eminemom my Iphone. Earlier it didn't work on my mac either, but then I reinstalled it twice then it worked. I did the same on my phone several times, but it didn't work, except for a few hours the first time I did it.

Newbie

I can't play Eminemom my Iphone. Earlier it didn't work on my mac either, but then I reinstalled it twice then it worked. I did the same on my phone several times, but it didn't work, except for a fe...

203 Views

0 replies

0 likes

  • 203 Views
  • 0 replies
  • 0 likes