Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30678 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95404 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424687 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293846 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
iOS 11.0.3Spotify 8.4.25 OK - this is how Spotify use to work, and how I expect it to work: I have a ~700 song Playlist. I want to open that, hit the "Shuffle Play" button, and expect it to randomly select songs from there on a continuous manner. Wha...
iOS 11.0.3 Spotify 8.4.25 OK - this is how Spotify use to work, and how I expect it to work: I have a ~700 song Playlist. I want to open that, hit the "Shuffle Play" button, and...
469 Views
0 replies
1 likes
Discover and save today's best ideas about iPhone Screen on Bing feed. Updated daily with the best images from around the web.
Discover and save today's best ideas about iPhone Screen on Bing feed. Updated daily with the best images from around the web.
519 Views
0 replies
0 likes
Hi everyone, After updating my iPhone 7 with IOS 11, i can't control the Spotify music on wheel remote or the display. Actually there is even no music information on car touch screen, only "Bluetooth sound". How can i fix this?
Hi everyone, After updating my iPhone 7 with IOS 11, i can't control the Spotify music on wheel remote or the display. Actually there is even no music information on car touch screen, only "Bl...
405 Views
0 replies
0 likes
After updating to ios11 I no longer can use my headphones to skip songs and Spotify no longer appears on the lock screen on my phone. It’s infuriating that I now have to unlock my phone every time I want to skip a song or pause or anything else. I’m ...
After updating to ios11 I no longer can use my headphones to skip songs and Spotify no longer appears on the lock screen on my phone. It’s infuriating that I now have to unlock my phone every time I ...
Newbie
1537 Views
3 replies
5 likes
Okay so, i'm a student spotify premium user. So a while ago my spotify on my 6s would stop playing downloaded offline songs offline and the randomly change the green arrow to the grey one even in the downloaded songs. I only realized it once i didn't...
Okay so, i'm a student spotify premium user. So a while ago my spotify on my 6s would stop playing downloaded offline songs offline and the randomly change the green arrow to the grey one even in the...
367 Views
0 replies
0 likes
Meu espotify não esta aparecendo na tela bloqueada do iphone e consequentemente nao consigo mudar de musica com o celular bloqueado e nem mesmo na multimidia do meu carro. resolva ou paro de pagar!
Meu espotify não esta aparecendo na tela bloqueada do iphone e consequentemente nao consigo mudar de musica com o celular bloqueado e nem mesmo na multimidia do meu carro. resolva ou p...
Casual Listener
7713 Views
5 replies
4 likes
Last night I got in my car and tried to turn on spotify. It played for about 5 seconds and stopped working. I know this isn't a bluetooth connection issue becouse my itunes music works fine via bluetooth. This issue appeared shortly after the "Waze" ...
Last night I got in my car and tried to turn on spotify. It played for about 5 seconds and stopped working. I know this isn't a bluetooth connection issue becouse my itunes music works fine via bluet...
472 Views
0 replies
0 likes
This is the 4th time this has happened in a month (twice this week alone). Spotify deleted all of my offline songs. I'm on iOS 10.2.1 and Spotify version 7.5.0.1023. I have about 2,000 songs saved offline on my iPhone 7. Each of these four times has ...
This is the 4th time this has happened in a month (twice this week alone). Spotify deleted all of my offline songs. I'm on iOS 10.2.1 and Spotify version 7.5.0.1023. I have about 2,000 songs saved of...
Casual Listener
997 Views
3 replies
2 likes
Genius opiton is not available anymore. Is this due to recent ios updates or it is discontinued by Spotify? I want it back!
Genius opiton is not available anymore. Is this due to recent ios updates or it is discontinued by Spotify? I want it back!
573 Views
0 replies
0 likes
Hi! My spotify premium was invited to a family premium and accepted it. But now, i plan to subscribe to my own family premium but when i invite my other family members, when they try to fill up the form, the form was listed to my former subscription....
Hi! My spotify premium was invited to a family premium and accepted it. But now, i plan to subscribe to my own family premium but when i invite my other family members, when they try to fill up the f...
335 Views
0 replies
0 likes
Hallo, früher konnte man alle Playlisten die in einem Ordner sind zusammen abspielen lassen. Mit der neuen Version ist dies nicht mehr möglich oder vlt finde ich den Knopf nicht mehr. Hat jemand einen Tipp? Ich nutze es am iphone 6s.
Hallo, früher konnte man alle Playlisten die in einem Ordner sind zusammen abspielen lassen. Mit der neuen Version ist dies nicht mehr möglich oder vlt finde ich den Knopf nicht mehr. Hat je...
Casual Listener
3658 Views
1 replies
1 likes
With both airplay and bluetooth audio casting, the phone’s volume buttons change the music volume, whether the iphone is alseep in my pocket, at lock screen, or in app.Just bought Chromecast and on Ios 11.0.03, and all apps current, only in app volum...
With both airplay and bluetooth audio casting, the phone’s volume buttons change the music volume, whether the iphone is alseep in my pocket, at lock screen, or in app. Just bought Chromecast a...
629 Views
0 replies
1 likes
Cuando me encuentro reproduciendo una canción no me aparece nada abajo, ni con la pantalla bloqueada, es como si no estuviese reproduciendo nada, por lo que ni siquiera puedo cambiar lo que estou escuchando, he tenido que reinstalar la app dos veces ...
Cuando me encuentro reproduciendo una canción no me aparece nada abajo, ni con la pantalla bloqueada, es como si no estuviese reproduciendo nada, por lo que ni siquiera puedo cambiar lo que estou esc...
629 Views
0 replies
0 likes
From time to time the lockscreen controls disappear, the only way to solve it is to restart the phone. Force-quiting spotify or even reinstall won’t help. This did never occur on iOS 10. Probably related to: https://community.spotify.com/t5/Ongoing-I...
From time to time the lockscreen controls disappear, the only way to solve it is to restart the phone. Force-quiting spotify or even reinstall won’t help. This did never occur on iOS 10. Pro...
930 Views
0 replies
0 likes
Dear Spotify, I have noticed that it is impossible to directly share an album that is stored in my spotify library when using the iOS application. When I go to 'albums', choose an album, hit the triple dots in the upper-right corner, there is no opti...
Dear Spotify, I have noticed that it is impossible to directly share an album that is stored in my spotify library when using the iOS application. When I go to 'albums', choose an album, hit...
377 Views
0 replies
0 likes
Please help me,Im using my windows desktop to save songs from a local file. Then when i open the spotify o my iphone i can't see any saved songs that i save on my playlist. Your help will be appreciated.im using premium btw
Please help me, Im using my windows desktop to save songs from a local file. Then when i open the spotify o my iphone i can't see any saved songs that i save on my playlist. Your help will ...
403 Views
0 replies
0 likes
Having difficulty browsing music because Im stuck in my library and I cannot switch to home to browse....
Having difficulty browsing music because Im stuck in my library and I cannot switch to home to browse....
Regular
1155 Views
2 replies
0 likes
Hi there!I'm currently trying to cast to my chromecast device from the spotify app on my phone, but for some reason the chromecast is not available in the 'connect to a device' list... When I cast from other apps on my phone like youtube it works fin...
Hi there! I'm currently trying to cast to my chromecast device from the spotify app on my phone, but for some reason the chromecast is not available in the 'connect to a device' list... When I ...
452 Views
0 replies
0 likes
Basically I have downloaded the playlist with local files on the desktop app, and when i go to download the playlist on my phone it doesnt download the local files, they just stay greyed out. Screenshots attached theyre on the same wifi network# than...
Basically I have downloaded the playlist with local files on the desktop app, and when i go to download the playlist on my phone it doesnt download the local files, they just stay greyed out. Screens...
443 Views
0 replies
0 likes
Sur Mon ipad, J'ai spotify avec un abonnement à 5euros/mois Comment se fait-il que j'ai encore des messages publicitaires ... c'est insupportable ! Merci pour votre aide
Sur Mon ipad, J'ai spotify avec un abonnement à 5euros/mois Comment se fait-il que j'ai encore des messages publicitaires ... c'est insupportable ! Mer...
Casual Listener
1886 Views
3 replies
3 likes
