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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37006 Views

41 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102531 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1299 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299090 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125777 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

The gadget doesn’t actualizes to the current song

The gadget of he front screen doesn’t actualizes when the song changes, although the bottons work when i want to skip a song. Please fix it, its annoying.

Newbie

The gadget of he front screen doesn’t actualizes when the song changes, although the bottons work when i want to skip a song.  Please fix it, its annoying. 

340 Views

0 replies

0 likes

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No iwatch 3 App? time to switch to Apple Music

How does an $8.5 billion music streaming company (Spotify) not have an app for the iwatch, particularly now that there's an LTE iwatch?

Casual Listener

How does an $8.5 billion music streaming company (Spotify) not have an app for the iwatch, particularly now that there's an LTE iwatch?

Compfixer1

Newbie

3728 Views

1 replies

7 likes

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  • 1 replies
  • 7 likes

Clearing recently played albums

I am no longer able to swipe left on a recently played album and clear it. This is an extremely helpful feature when I went to clear the list up. It seems like now you must use the edit button to clear albums but then it hides the album cover when th...

Newbie

I am no longer able to swipe left on a recently played album and clear it. This is an extremely helpful feature when I went to clear the list up. It seems like now you must use the edit button to cle...

492 Views

0 replies

0 likes

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Keeps playing first song when I plug my phone back in

I’ve been having this problem for about a month now and I don’t know how to fix it. I’ll listen to a playlist in my car or through my earbuds and then I’ll take out the aux cord or earbuds. As an example, maybe I listened to songs 1-5 and stopped in ...

Newbie

I’ve been having this problem for about a month now and I don’t know how to fix it. I’ll listen to a playlist in my car or through my earbuds and then I’ll take out the aux cord or earbuds. As an exa...

506 Views

0 replies

0 likes

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premium

Hi I've had spotify free on my iphone for some time and have a large library of songs .I just signed up for premium on my computer.how do i get my songs from iphone to computer and also want my iphone to recognise that i have premium now.please help ...

Casual Listener

Hi I've had spotify free on my iphone for some time and have a large library of songs . I just signed up for premium on my computer. how do i get my songs from iphone to computer and also want my i...

coolwaun

Casual Listener

569 Views

2 replies

0 likes

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  • 2 replies
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change from premium to family premium

i just purchased the premium spotify and want to switch to the premium family,but i paid that month if i change plans i pay twice?

Newbie

i just purchased the premium spotify and want to switch to the premium family,but i paid that month if i change plans i pay twice?

jarredmorley

Roadie

382 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Stuck in offline mode

Hi im stuck in offline mode even though I'm on the 4g network. I've tried everything, uninstall -install, switch offline mode on off etc. Nothing works. I have an iPhone 7 i have a a premium account. Would be very grateful to get some help with this ...

Newbie

Hi   im stuck in offline mode even though I'm on the 4g network. I've tried everything, uninstall -install, switch offline mode on off etc. Nothing works. I have an iPhone 7    i h...

jarredmorley

Roadie

1026 Views

1 replies

0 likes

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Blocking people on iphone

so i really don’t understand why Spotify hasn’t had a block/remove follow feature yet. there’s probably been millions of people cancelling spotify and going to apple just because ty can’t fix this stupid problem. People have been complaining for over...

Newbie

so i really don’t understand why Spotify hasn’t had a block/remove follow feature yet. there’s probably been millions of people cancelling spotify and going to apple just because ty can’t fix this st...

jarredmorley

Roadie

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
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Spotify Premium Account Highjakced

Not sure if this is the right place, but the accounts section is getting flooded with spam right now. Yesterday at 21:31, I received an email notifying me that my accounts email was changed. THIS WAS NOT ME. Please help me get my music and account ba...

Visitor

Not sure if this is the right place, but the accounts section is getting flooded with spam right now. Yesterday at 21:31, I received an email notifying me that my accounts email was changed. THIS WAS...

jarredmorley

Roadie

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

While listening to a playlist, songs that are not on my playlist are played (premium, iOS)

Recently my iOS app started to play random songs that are not on my playlist while I'm trying to listen to a playlist. I've seen this with different playlists of various length. It starts already with the second song that usually is not from my playl...

Casual Listener

Recently my iOS app started to play random songs that are not on my playlist while I'm trying to listen to a playlist. I've seen this with different playlists of various length. It starts a...

Mals055

Newbie

796 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Spotify Suddenly Removes ALL My Downloads

Hi guys can you help me out here? Spotify (from month to month) suddenly removes some downloads from my Offline music. One day I am listening in Offline mode to all my albums when Im not connected and the other day PUFF ITS GONE (the app just keep th...

Newbie

Hi guys can you help me out here?   Spotify (from month to month) suddenly removes some downloads from my Offline music. One day I am listening in Offline mode to all my albums when Im not con...

481 Views

0 replies

0 likes

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Something is wrong?

Hi! On 2 of my playlists, i cant see the little bar down on the phone screen where you can see what song is playing, pause, skip etc. Also i cant play, pause skip etc when Im out of Spotify, for example when im pressing the pause button on my headpho...

Newbie

Hi! On 2 of my playlists, i cant see the little bar down on the phone screen where you can see what song is playing, pause, skip etc. Also i cant play, pause skip etc when Im out of Spotify, for exam...

364 Views

0 replies

0 likes

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Spotify skipping songs and pausing randomly

Hi there, I’ve been having problems with my Spotify after installing the new iOS. My Spotify is skipping and pausing songs randomly when I’m not even touching my phone. It’s really annoying and disruptive. I’ve tried reinstalling the app and it hasn’...

Newbie

Hi there, I’ve been having problems with my Spotify after installing the new iOS. My Spotify is skipping and pausing songs randomly when I’m not even touching my phone. It’s really annoying and disru...

lucamotterle

Newbie

656 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Connect causes music to play at max volume

Music is being played on iPhoneMac picks up the session with Spotify ConnectSpotify Mac App volume (not Mac system volume) is set to the level the iPhone was playing, and is thus comparitively quietSpotify Mac App volume is set back to maxiPhone pick...

Casual Listener

Music is being played on iPhone Mac picks up the session with Spotify Connect Spotify Mac App volume (not Mac system volume) is set to the level the iPhone was playing, and is thus comparitively qu...

CryticalAce

Spotify Star

1039 Views

1 replies

0 likes

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  • 1 replies
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Spotify glitchy on CarPlay iOS 11

I've noticed that using Spotify with CarPlay after upgrading to iOS 11 has become extremely glitchy. Not only does the app take forever to boot up, it also requires me to unlock my phone before it will start up on CarPlay - this sort of defeats the h...

Newbie

I've noticed that using Spotify with CarPlay after upgrading to iOS 11 has become extremely glitchy. Not only does the app take forever to boot up, it also requires me to unlock my phone before it wi...

663 Views

0 replies

0 likes

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Spotify not recognized as music source

Since I updated my iPhone, Spotify constantly is not recognized as a music source. Although I can still listen to music on my phone, I can’t connect my phone to my car or control the music with the easy access controls on headphones or lock screen. I...

Newbie

Since I updated my iPhone, Spotify constantly is not recognized as a music source. Although I can still listen to music on my phone, I can’t connect my phone to my car or control the music with the e...

krischanstclair

Gig Goer

581 Views

1 replies

0 likes

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  • 1 replies
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Favorite/Remove vs Like/Dislike

Hi. I am kind of confused with the system Favorite/Remove in Daily Mixes for instance versus Like/Dislike in Stations. Why the need for those differences and what does it bring exactly? ThxB.

Roadie

Hi.   I am kind of confused with the system Favorite/Remove in Daily Mixes for instance versus Like/Dislike in Stations.   Why the need for those differences and what does it ...

JumpingJack

Roadie

632 Views

1 replies

1 likes

  • 632 Views
  • 1 replies
  • 1 likes

notificaciones no funciona

llevo muchos meses que no recibo notifiaciones cuando se añaden temas a una playlist y eso que soy premium y tengo iphone 6s, segui todas las indicaciones que muestran en la pagina web y aun asi no funcionan las notificaciones, tengo la configuración...

Casual Listener

llevo muchos meses que no recibo notifiaciones cuando se añaden temas a una playlist y eso que soy premium y tengo iphone 6s, segui todas las indicaciones que muestran en la pagina web y aun asi no f...

622 Views

0 replies

0 likes

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Solved!! iOS 11 control center

When I play music through the Spotify app I cannot control my music through the control center, I also cannot control it through the lock screen. I updated my phone to iOS 11 yesterday so I’m guessing the software just isn’t up to date. But if that i...

Newbie

When I play music through the Spotify app I cannot control my music through the control center, I also cannot control it through the lock screen. I updated my phone to iOS 11 yesterday so I’m guessin...

Intro69

Casual Listener

11290 Views

15 replies

13 likes

  • 11290 Views
  • 15 replies
  • 13 likes

Text clipping on iPhone 5/5S/SE

Kinda trivial but ‘Your Library’ text tab bottom right is clipped off becuase text is too large.

Newbie

Kinda trivial but ‘Your Library’ text tab bottom right is clipped off becuase text is too large.

360 Views

0 replies

0 likes

  • 360 Views
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  • 0 likes