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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

140242 Views

503 replies

108 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98325 Views

19 replies

38 likes

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When I plug my iPhone into car intunes starts to play instead of spotify, how do i fix?

Iphone 7 on iOS 11.0.3 trying to connect to my car via USB cable. Before when I plugged in my phone spotify would start playing. Now when I plug in my phone my itunes music starts to play. "even when spotify is opened and playing a song before i plug...

Newbie

Iphone 7 on iOS 11.0.3 trying to connect to my car via USB cable.    Before when I plugged in my phone spotify would start playing.  Now when I plug in my phone my itunes music star...

500 Views

0 replies

1 likes

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Some songs from playlists or artists don’t work on shuffle

Spoiler (Highlight to read)I have free spotify on my iphone and for some reason, some playlists or even artists won’t play on shuffle anymore. I didn’t change any settings... anyone knows what would be the problem?I have free spotify on my iphone and...

Newbie

I have free spotify on my iphone and for some reason, some playlists or even artists won’t play on shuffle anymore. I didn’t change any settings... anyone knows what would be the problem?

282 Views

0 replies

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Connection to unknown other phones

Hi, in the last couple of days I have experienced troubles when listening via bluetooth headphines or bluetooth in my car. My phone connects to other phones (which I don't know). So during listening to one of my playlists my phone starts to play some...

Newbie

Hi,   in the last couple of days I have experienced troubles when listening via bluetooth headphines or bluetooth in my car. My phone connects to other phones (which I don't know). So during l...

200 Views

0 replies

0 likes

  • 200 Views
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Fb blocking Spotify app

Every time I try to log into Spotify I get an error and then a fb notification saying an unknown decice is trying to log in.i click it was me and allow device but it's not solving the issue - I'm still getting the error code and going round in circle...

Newbie

Every time I try to log into Spotify I get an error and then a fb notification saying an unknown decice is trying to log in. i click it was me and allow device but it's not solving the issue - I'm s...

331 Views

0 replies

0 likes

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Superuser Contribution All my playlists disappeared

I used the app like 3 days ago and everything was fine, but today a friend of mine send me a song via Wsp, i tried to listen but my account was out but the moment i log in, all my playlist disapeared, i think its the right acc beacuse i dont have oth...

Casual Listener

I used the app like 3 days ago and everything was fine, but today a friend of mine send me a song via Wsp, i tried to listen but my account was out but the moment i log in, all my playlist  disa...

Castbot

Casual Listener

575 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

More payment options.

My account has been charged twice when I don't even use the app anymore nor do I use that bank account just.got a call saying I'm negitave 48 dollars **bleep** I didn't even know this was going on?

Newbie

My account has been charged twice when I don't even use the app anymore nor do I use that bank account just.got a call saying I'm negitave 48 dollars **bleep** I didn't even know this was going on?&n...

216 Views

0 replies

0 likes

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Superuser Contribution Song Preview on playlist recommendations not working after Refresh

Im enjoying the new Recommended Songs section at the bottom of one of my playlists on mobile. However, when I press Refresh and then press and hold on a song to listen to the short snippet from it the player glitches out and plays the suggested song ...

Newbie

Im enjoying the new Recommended Songs section at the bottom of one of my playlists on mobile. However, when I press Refresh and then press and hold on a song to listen to the short snippet from it th...

Jack

Roadie

763 Views

1 replies

0 likes

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Superuser Contribution Tired of log in issues

I have deleted the app. Changed my password. Logged in using my email. My user name. Nothing. Also do you know it’s unbelievably frustrating? I have a premium account and it is next to impossible to contact Spotify directly. Fix this nonsense

Regular

I have deleted the app.  Changed my password. Logged in using my email. My user name. Nothing. Also do you know it’s unbelievably frustrating? I have a premium account and it is next to impossib...

Jack

Roadie

338 Views

1 replies

0 likes

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Solved!! I can't play any song using my iPhone

I have Spotify Free and I can't play any song (even shuffle play) using my iPhone. I've already registered to Premium to try to fix these and the problem persists. It says that Spotify is offline. I have a lot of friends that have the same account se...

Newbie

I have Spotify Free and I can't play any song (even shuffle play) using my iPhone. I've already registered to Premium to try to fix these and the problem persists. It says that Spotify is offline. I ...

LeoRager

Community Legend

494 Views

1 replies

0 likes

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Can't use headphones to skip songs etc. Won't display on lock screen.

I have iPhone 7 and suddenly I couldn't skip songs, turn the volume up or down with the headphones and Spotify didn't display on my lock screen.I'd love to get some help for this issue.And I have iOS11.

Casual Listener

I have iPhone 7 and suddenly I couldn't skip songs, turn the volume up or down with the headphones and Spotify didn't display on my lock screen. I'd love to get some help for this issue. And I...

G-EazyIV

Casual Listener

2522 Views

3 replies

0 likes

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Spotify App is WACK

Why do you keep making me re-download my WHOLE Library??!Ive ensured that I'm signed in properly, provided access to the correct devices, AND I've redownloaded the app. Why do you play videos and behind the scenes on Rap Cavier?? Large portion of you...

Visitor

Why do you keep making me re-download my WHOLE Library??! Ive ensured that I'm signed in properly, provided access to the correct devices, AND I've redownloaded the app.    Why do you pl...

396 Views

0 replies

0 likes

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Daily Mix Heart Add to Library

I love the Daily Mix feature, but I do not like that when you heart a song it adds it to your library. They house the Daily Mix under the Radio feature and that’s the way I think it should work. I just want to thumb up or down the song to teach the a...

Visitor

I love the Daily Mix feature, but I do not like that when you heart a song it adds it to your library.  They house the Daily Mix under the Radio feature and that’s the way I think it should work...

LoganHelps

Composer

804 Views

1 replies

1 likes

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Playlists

How do I stop Spotify from playing songs that I have not downloaded to my offline playlists/albums? I do not have WiFi and am getting charged for data every time this happens.

Casual Listener

How do I stop Spotify from playing songs that I have not downloaded to my offline playlists/albums? I do not have WiFi and am getting charged for data every time this happens.

jarredmorley

Roadie

677 Views

3 replies

0 likes

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Playlist won’t let me control it

I have many downloaded playlists, there’s specifically one that will not let me chance the song, this problem began yesterday, I tried to play it, and it does, the thing is when I tried to change song, the bar down the screen was gone so I can not ch...

Casual Listener

I have many downloaded playlists, there’s specifically one that will not let me chance the song, this problem began yesterday, I tried to play it, and it does, the thing is when I tried to change son...

jarredmorley

Roadie

2040 Views

5 replies

0 likes

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Spotify plays a different song on my mac than on my iPhone (same band and songs, old and new singer)

Hello there, I wasn't sure if I should post here or in the mac category, but I figured either is okay. Here's my issue : My favorite band, Rhapsody of Fire, recently changed singers and released an album of re-recorded songs from older albums to give...

Newbie

Hello there, I wasn't sure if I should post here or in the mac category, but I figured either is okay. Here's my issue :   My favorite band, Rhapsody of Fire, recently changed singers and...

334 Views

0 replies

0 likes

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Spotify 11

I can not up grade to Spotify 11 I have been with spotty for over 2weeks

Newbie

I can not up grade to Spotify 11 I have been with spotty for over 2weeks

252 Views

0 replies

0 likes

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CSRF tokens and logging in

Hi, Spotify community! My mom is a new proud Spotify premium user and loves it. Recently she updated her iOS software and she can no longer get into her Spotify app. She says when she tries to log in, a message appears that says “CSRF token not taken...

Newbie

Hi, Spotify community!  My mom is a new proud Spotify premium user and loves it. Recently she updated her iOS software and she can no longer get into her Spotify app. She says when she tries to...

573 Views

0 replies

0 likes

  • 573 Views
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Login process on setup of new iPhone is broken

I just restored my data to a new iPhone 8 Plus, latest iOS (11.0.3) and I had a very poor experience trying to log into Spotify. I was able to eventually do it, but it is currently broken.When opening spotify it asks me to log in, when I tap Log In, ...

Newbie

I just restored my data to a new iPhone 8 Plus, latest iOS (11.0.3) and I had a very poor experience trying to log into Spotify. I was able to eventually do it, but it is currently broken. When open...

324 Views

0 replies

0 likes

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When I try to play any Frank Ocean song they don't play at all

Did he take his music off Spotify? Even then that wouldn't make sense I can still play his music on my pixel. Help me out here.

Casual Listener

Did he take his music off Spotify? Even then that wouldn't make sense I can still play his music on my pixel. Help me out here.

Waterkid54

Casual Listener

401 Views

1 replies

0 likes

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No titles seen on radio, cant change songs on my wheelbuttons anymore! VW!

Hi,i dont know since when. i got an iPhone 6s (iOS11) and the latest spotify version. like a week ago everything was fine. now i cant see any song titles/nor album titles on my screen on the radio. also i cant change the songs (prev/next) on my butto...

Newbie

Hi, i dont know since when. i got an iPhone 6s (iOS11) and the latest spotify version. like a week ago everything was fine. now i cant see any song titles/nor album titles on my screen on the radio....

Johnsherman

Newbie

705 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes