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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233598 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115129 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2447 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304256 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129866 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Music stops playing when Messages is opened

I have spotify premium and an iPhone 5c. I've never had this problem before, but now when I open Messages, Spotify will automatically pause. It only does it with messages, not with any other apps. Any suggestions as to what I should do to fix this/do...

Casual Listener

I have spotify premium and an iPhone 5c. I've never had this problem before, but now when I open Messages, Spotify will automatically pause. It only does it with messages, not with any other apps. An...

trapcitywitch

Newbie

34391 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Error 404

Having problem while logging in, keep showing error 404 and not working ...

Newbie

Having problem while logging in, keep showing error 404 and not working ...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
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Shuffle doesn't work properly

Hi guys, When I go to my library I often just shuffle all my saved songs, but recently this hasn't worked properly. It either only plays the last (±) 50 song I added most recently, or only plays songs from 2/3 artists. Quite annoying, please fix! Bes...

Newbie

Hi guys,   When I go to my library I often just shuffle all my saved songs, but recently this hasn't worked properly. It either only plays the last (±) 50 song I added most recently, or only p...

391 Views

0 replies

0 likes

  • 391 Views
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Latest iOS update usb not working

Updated to 11.0.3Usually plug phone via usb to car stereo and sound comes from car speakersNow it will it connect and just plays thru phone even when plugged inOnly since this update has problem started

Casual Listener

Updated to 11.0.3 Usually plug phone via usb to car stereo and sound comes from car speakers Now it will it connect and just plays thru phone even when plugged in Only since this update has proble...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
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Local file not showing up on iPhone

Hey guys, I just bought a song on iTunes ("Purchased AAC") which is not available on Spotify, which I then added to Spotify via "Local Files">"Add to Playlist">"New Playlist." I then made sure that this new playlist, containing just this one song, wa...

Visitor

Hey guys,   I just bought a song on iTunes ("Purchased AAC") which is not available on Spotify, which I then added to Spotify via "Local Files">"Add to Playlist">"New Playlist." I then m...

379 Views

0 replies

0 likes

  • 379 Views
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Can someone help me?

Hello everyone,I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn't even show an ad, it seems like it's hidden? Does a...

Regular

Hello everyone, I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn...

KDtheman

Regular

643 Views

2 replies

0 likes

  • 643 Views
  • 2 replies
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App Loading

Hello, I can't load the app on my Iphone, I've enough space so it should go well. Do you have any solutions ? Please help me

Newbie

Hello,   I can't load the app on my Iphone, I've enough space so it should go well.  Do you have any solutions ?  Please help me 🙂

jarredmorley

Roadie

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
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Spotify bugg?

Log in button and sign up button don’t work. I have just downloaded the app, I am new to Spotify. I’ve pressed these buttons over and over. I have deleted the app and reinstalled it with no avail. I finally achieved to step away from the log in page,...

Newbie

Log in button and sign up button don’t work. I have just downloaded the app, I am new to Spotify. I’ve pressed these buttons over and over. I have deleted the app and reinstalled it with no avail.&nb...

jarredmorley

Roadie

572 Views

1 replies

0 likes

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  • 1 replies
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Spotify Premium issue

Hello everyone,I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn't even show an ad, it seems like it's hidden? Does a...

Regular

Hello everyone, I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn...

jarredmorley

Roadie

688 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iOS 11.0.3 Spotify v8.4.25 on İPhone 6s

Hello I’m trying premium. It’s really good at pc but on iPhone it doesn’t work if I click a home menu or browse(sometimes) menu it says “An error occurred Try again “ and I’m try to solve it1- Go to Spotify.com settings and remove offline devices 2-i...

Regular

Hello I’m trying premium. It’s really good at pc but on iPhone it doesn’t work if I click a home menu or browse(sometimes) menu it says “An error occurred Try again “ and I’m try to solve it 1- Go t...

QuiriniusGast

Roadie

2174 Views

10 replies

0 likes

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  • 10 replies
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unable to login with either Facebook or email

Unable to login through both email and Facebook. Verified that all passwords are correct and have reset my Spotify password before first attempt.Through Facebook login I'm given error code 404. And the previous solution of generating an app password ...

Newbie

Unable to login through both email and Facebook. Verified that all passwords are correct and have reset my Spotify password before first attempt. Through Facebook login I'm given error code 404. And...

mugglenamehalle

Casual Listener

628 Views

1 replies

0 likes

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  • 1 replies
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Removing downloads doesn't reduce storage space on iPhone 6

For the second time this month I've had to delete and reinstall the Spotify app (6.5.0.1655) on my iPhone (iOS 10.0.2) just so I can free up storage space that iOS "thinks" Spotify is taking up. Today on the "Manage Storage" screen under Settings>Gen...

Newbie

For the second time this month I've had to delete and reinstall the Spotify app (6.5.0.1655) on my iPhone  (iOS 10.0.2) just so I can free up storage space that iOS "thinks" Spotify is taking up...

Habdank

Music Fan

3175 Views

2 replies

3 likes

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  • 3 likes

Spotify randomly stops playing

The Spotify iPhone app will randomly stop playing or pause the music. This is very annoying, especially as I pay for Spotify Premium and expect a working service. I have noticed this mainly on my iPhone SE when listening to Spotify on the iPhone inde...

Newbie

The Spotify iPhone app will randomly stop playing or pause the music. This is very annoying, especially as I pay for Spotify Premium and expect a working service.  I have noticed this ma...

Drjordando

Newbie

1990 Views

2 replies

0 likes

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Playing music on locked screen

Hello. After i took the new update for my iphone i cant control the music while the screen is locked. I know several of my friends have the same problem. Also cant control the volume. Is this becaue of the update? And will it come an update to patch ...

Newbie

Hello. After i took the new update for my iphone i cant control the music while the screen is locked. I know several of my friends have the same problem. Also cant control the volume. Is this becaue ...

568 Views

0 replies

1 likes

  • 568 Views
  • 0 replies
  • 1 likes

Storing playlists on ipad2

I have averaged around 850MB for 70 playlists. Every time Spotify sends an update my storage size has increased up to 3GB. I have since created 10 more lists and storage has increased to 5GB. Yesterday I added 10 songs to an existing playlist and it ...

Regular

I have averaged around 850MB for 70 playlists. Every time Spotify sends an update my storage size has increased up to 3GB. I have since created 10 more lists and storage has increased to 5GB. Ye...

451 Views

0 replies

0 likes

  • 451 Views
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Solved!! Spotify x iOS 11 trouble

Hello, I use iOS 11 since yesterday.When I listen music on Spotify and I lock my screen, I can't remote the music with my Air Buds. No next song, no previous, no play, no stop. Neither the application shows up on the lock screen. Is it a bug or shoul...

Casual Listener

Hello,   I use iOS 11 since yesterday. When I listen music on Spotify and I lock my screen, I can't remote the music with my Air Buds. No next song, no previous, no play, no stop. Neither the...

paev1010

Newbie

72069 Views

29 replies

1 likes

IOS 11
Lock Screen Issues
Remote control
  • 72069 Views
  • 29 replies
  • 1 likes

Pioneer DEH-X7850BT Spotify Input Not Working

This morning I had to reset my iPhone and reinstall everything (including Spotify) from a backup. Everything seems to be working well, except for Spotify via the Spotify input on my Pioneer DEH-X7850BT car stereo. When you try to use Spotify via this...

Newbie

This morning I had to reset my iPhone and reinstall everything (including Spotify) from a backup.  Everything seems to be working well, except for Spotify via the Spotify input on my Pioneer DEH...

1215 Views

0 replies

1 likes

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Brand new user/baffled by Spotify

I want to use Spotify for my work environment, to quickly access albums in my library. So far i feel like a need a University degree to figure out how to save an album to my library! Where is the "save" icon???????Help please. I use iphone 6 and Spot...

Casual Listener

I want to use Spotify for my work environment, to quickly access albums in my library. So far i feel like a need a University degree to figure out how to save an album to my library! Where is the "sa...

johnnydiazz

Newbie

568 Views

2 replies

0 likes

  • 568 Views
  • 2 replies
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Solved!! Deleted Spotify app

I accidentally deleted the Spotify app on my iPhone. When I downloaded it again all of my playlists were gone. How do I transfer my playlists on my account to the app?

Casual Listener

I accidentally deleted the Spotify app on my iPhone. When I downloaded it again all of my playlists were gone. How do I transfer my playlists on my account to the app?

Kdett1013

Casual Listener

892 Views

2 replies

0 likes

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  • 2 replies
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iTunes to desktop Spotify to iPhone Spotify

I put some purchased iTunes songs onto a playlist on my computer's Spotify (transferred them there from "local files"). Problem is, those songs are not showing up on the same Spotify playlist on my iPhone. How do I get them there?

Newbie

I put some purchased iTunes songs onto a playlist on my computer's Spotify (transferred them there from "local files"). Problem is, those songs are not showing up on the same Spotify playlist on...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes