Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
My Spotify is not appearing on the locked screen of the iphone and consequently I can not change music with my cell phone blocked and not even in the multimedia of my car. Solve it or I'll stop to pay!!!!
Newbie
My Spotify is not appearing on the locked screen of the iphone and consequently I can not change music with my cell phone blocked and not even in the multimedia of my car. Solve it or I'll s...
kennykyle
Newbie
434 Views
1 replies
1 likes
I have my PC and iPad on the same network, and I have download toggled on both. It just says: "Downloading... Waiting to download." On my ipad, and I don't know what to do. Help me please.
Newbie
I have my PC and iPad on the same network, and I have download toggled on both. It just says: "Downloading... Waiting to download." On my ipad, and I don't know what to do. Help me please.
295 Views
0 replies
0 likes
I’ve seen a few of these issues posted and tried the solutions given but the issue is still happening for me.I’ve noticed that if I’m listening to an album with Spotify premium and wanting to hear it straight through in order I am unable to. The firs...
Newbie
I’ve seen a few of these issues posted and tried the solutions given but the issue is still happening for me. I’ve noticed that if I’m listening to an album with Spotify premium and wanting to hea...
megalodious
Newbie
999 Views
1 replies
1 likes
I don't pay for spotify. Recently I've been trying to play my Halloween playist on mobile. When I click shuffle it will play a suggested track then suddenly stop. The bar where it shows what song is playing will suddenly disappear and clicking shuffl...
Newbie
I don't pay for spotify. Recently I've been trying to play my Halloween playist on mobile. When I click shuffle it will play a suggested track then suddenly stop. The bar where it shows what song is ...
394 Views
0 replies
0 likes
I currently have Premium and Pay $9.99 per month. My spouse and I both have the Spotify app on our iPhones and we have the same music on our iPhones but only one of us can play music at a time. Does this mean I have to upgrade to Family Premium for b...
Casual Listener
I currently have Premium and Pay $9.99 per month. My spouse and I both have the Spotify app on our iPhones and we have the same music on our iPhones but only one of us can play music at a time. Does ...
KCmusic3
Casual Listener
594 Views
3 replies
0 likes
When I try to play a song, it stops playing a few seconds after it starts. It appears to be playing (the play/pause icon is still the pause symbol), but no audio comes out, and the track bar is stationary. This problem only occurs when I am using cel...
Casual Listener
When I try to play a song, it stops playing a few seconds after it starts. It appears to be playing (the play/pause icon is still the pause symbol), but no audio comes out, and the track bar is stati...
robbiek54
Casual Listener
1641 Views
4 replies
1 likes
For the last week or so, when I go to a certain playlist, it won't show me the current song that's playing and it won't let me shuffle to the next song. But the problem is that it only does it with one of my playlists. As soon I start trying to liste...
Newbie
For the last week or so, when I go to a certain playlist, it won't show me the current song that's playing and it won't let me shuffle to the next song. But the problem is that it only does it with o...
321 Views
0 replies
0 likes
After iOS 11 local files can only be played on the desktop and not the IPhone. I followed the instructions by ‘help local files’ but after I repeately removed both apps and I downloaded the playlist on the desktop, the local files still didn’t synchr...
Newbie
After iOS 11 local files can only be played on the desktop and not the IPhone. I followed the instructions by ‘help local files’ but after I repeately removed both apps and I downloaded the pla...
337 Views
0 replies
1 likes
I wrote my flase name in the family living place how can i change it
Newbie
I wrote my flase name in the family living place how can i change it
272 Views
0 replies
0 likes
I subscribed to premium and now I can’t log in! I created an account with my Facebook profile. Entered the correct details and I am met with this error. Can anyone help?
Casual Listener
I subscribed to premium and now I can’t log in! I created an account with my Facebook profile. Entered the correct details and I am met with this error. Can anyone help?
Nico
Community Legend
1760 Views
5 replies
0 likes
Boa tarde, eu vim pedir informações sobre o spotify na tela de bloqueio. Há como deixar a arte do álbum em tela cheia?
Newbie
Boa tarde, eu vim pedir informações sobre o spotify na tela de bloqueio. Há como deixar a arte do álbum em tela cheia?
441 Views
0 replies
0 likes
I use an iPhone with iOS 11. Since my update to ios11 I have got a problem every time I used Spotify with my Sonos system (using the Spotify connect option to connect sonos from the Spotify app). After using the Spotify app I don't have date and time...
Casual Listener
I use an iPhone with iOS 11. Since my update to ios11 I have got a problem every time I used Spotify with my Sonos system (using the Spotify connect option to connect sonos from the Spotify app). Aft...
432 Views
0 replies
0 likes
I recently had to switch to a new phone with lower capacity. My old phone is inactive, but still works w/ WiFi for apps and has higher capacity. It is really helpful to listen to music offline and I'm wondering if it is possible to downlad songs to t...
Newbie
I recently had to switch to a new phone with lower capacity. My old phone is inactive, but still works w/ WiFi for apps and has higher capacity. It is really helpful to listen to music offli...
311 Views
0 replies
0 likes
Simple issue yet one that seems impossible to find a clear answer on. I've spent some time searching through the forums but haven't found any recent posts. Maybe someone here can help me. I use my Starred Playlist (like most people to do) to track mu...
Newbie
Simple issue yet one that seems impossible to find a clear answer on. I've spent some time searching through the forums but haven't found any recent posts. Maybe someone here can help me....
275 Views
0 replies
0 likes
Last night I logged into my iPad on my Spotify account, so I could listen to it while doing homework, and it logged me out of it on my iPhone and when I logged back in on my iPhone all of my music was deleted??? And I have premium so now I have no mu...
Newbie
Last night I logged into my iPad on my Spotify account, so I could listen to it while doing homework, and it logged me out of it on my iPhone and when I logged back in on my iPhone all of my music wa...
303 Views
0 replies
0 likes
My picture does not appear in my spotify (IPhone) app...I also have the application on my (mac) laptop and I don’t see the option to modify my profile picture (on my IPhone app and on my laptop app).I tried linking my spotify account to my facebook u...
Newbie
My picture does not appear in my spotify (IPhone) app... I also have the application on my (mac) laptop and I don’t see the option to modify my profile picture (on my IPhone app and on my laptop app...
302 Views
0 replies
1 likes
So basically, let's say I have download quality set to low, and streaming quality to high/extreme (this being because I have a phone without a ton of space, but still prefer to listen to music on high quality). When I'm on wifi/cellular, will a downl...
Newbie
So basically, let's say I have download quality set to low, and streaming quality to high/extreme (this being because I have a phone without a ton of space, but still prefer to listen to music on hig...
Bethany_Dawn
Community Legend
892 Views
1 replies
0 likes
I can listen to the song on my computer but not on the iphone, it doesnt appear on the spotify list on the iphone. what am i supposed to do?
Casual Listener
I can listen to the song on my computer but not on the iphone, it doesnt appear on the spotify list on the iphone. what am i supposed to do?
JackBeau
Composer
733 Views
2 replies
0 likes
Realmente muy fustrante espero pronto haya una actualización, sino pronto me retiro del servicio, como clientes no recibimos la atención necesaria(hasta el momento) la aplicación es muy buena, no se puede hechas a perder por algo así. Espero respuest...
Casual Listener
Realmente muy fustrante espero pronto haya una actualización, sino pronto me retiro del servicio, como clientes no recibimos la atención necesaria(hasta el momento) la aplicación es muy buena, n...
KarenHr
Casual Listener
6509 Views
3 replies
0 likes
Sooo.. i have a collaborative playlist with another user in my family plan and suddenly the controlls dissapeared and now i cannot pause, skip, or view what songs are in my queue. It is really annoying and it happened with only one of my playlist. He...
Casual Listener
Sooo.. i have a collaborative playlist with another user in my family plan and suddenly the controlls dissapeared and now i cannot pause, skip, or view what songs are in my queue. It is rea...
310 Views
0 replies
0 likes