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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 49937 Views
  • 15 replies
  • 36 likes
  • 49937 Views
  • 15 replies
  • 36 likes

Cannot log in with facebook account. Blank white screen.

I've been trying to log into this for about an hour now and I'm so frustrated. I go to Log In - Log in with facebook - and then just a blank white screen shows up.I've tried logging in with my facebook email and password but it's showing as incorrect...

  • Newbie
  • I've been trying to log into this for about an hour now and I'm so frustrated.   I go to Log In - Log in with facebook - and then just a blank white screen shows up. I've tried logging in wit...
  • Jlleeee
  • Casual Listener
  • 1059 Views
  • 1 replies
  • 1 likes
  • 1059 Views
  • 1 replies
  • 1 likes

Superuser Contribution How do I get my disabled account back

My dad cancelled his card that was paying for Spotify , I assumed that it would just get rid of premium but my whole Spotify is gone. I only want access to my playlists , I’ve had Spotify for years now and everything I’ve had is gone. My username was...

  • Newbie
  • My dad cancelled his card that was paying for Spotify , I assumed that it would just get rid of premium but my whole Spotify is gone. I only want access to my playlists , I’ve had Spotify for years n...
  • pasqueeze
  • Newbie
  • 1043 Views
  • 2 replies
  • 0 likes
  • 1043 Views
  • 2 replies
  • 0 likes

Volume control is out of control

Hi, I some issues controlling the volume in the BluOS app when the Spotify app is open at the same time. It turns rhe volume up or down at "its own will" I have the same problem on both my iphone 6 and ipad air. Everything is always updated and runni...

  • Newbie
  • Hi, I some issues controlling the volume in the BluOS app when the Spotify app is open at the same time. It turns rhe volume up or down at "its own will"   I have the same problem on both my i...
  • 422 Views
  • 0 replies
  • 0 likes
  • 422 Views
  • 0 replies
  • 0 likes

Superuser Contribution Ayuda

Amigos, verán; estaba escuchando música de los más normal, pero se reinició mi dispositivo, al encenderlo nuevamente todas las canciones que tenía ya no estaban descargadas, pero seguía usando el mismo espacio de almacenamiento, ¿como lo puedo soluci...

  • Newbie
  • Amigos, verán; estaba escuchando música de los más normal, pero se reinició mi dispositivo, al encenderlo nuevamente todas las canciones que tenía ya no estaban descargadas, pero seguía usando el mis...
  • wendyafri
  • Newbie
  • 294 Views
  • 2 replies
  • 0 likes
  • 294 Views
  • 2 replies
  • 0 likes

Music on iPhone does not show up on FB activity. Fix?

What I am listening to does not show up on my FB activity log or account. I have social media selected on FB on my preferences on my iPhone 7. I have uninstalled, re-installed, and even signed out and manually signed in without using Facebook connect...

  • Casual Listener
  • What I am listening to does not show up on my FB activity log or account. I have social media selected on FB on my preferences on my iPhone 7. I have uninstalled, re-installed, and even signed out an...
  • 318 Views
  • 0 replies
  • 1 likes
  • 318 Views
  • 0 replies
  • 1 likes

Track numbers

Is there a way to get the number of a song on a playlist? iv download a big playlist and forget what song I was last on as there’s no numbers in any playlist like track 1 track 2 ect I have an iPhone 6s

  • Newbie
  • Is there a way to get the number of a song on a playlist? iv download a big playlist and forget what song I was last on as there’s no numbers in any playlist like track 1 track 2 ect I have an iPhone...
  • 334 Views
  • 0 replies
  • 0 likes
  • 334 Views
  • 0 replies
  • 0 likes

Numbers of songs on playlist

Is there a way to get the numbers of songs on a playlist, iv download a big playlist and forget what song I was last on as there’s no numbers of songs in playlist . Like track 1 track 2 track 3 ect ,I have an iPhone 6s

  • Newbie
  • Is there a way to get the numbers of songs on a playlist, iv download a big playlist and forget what song I was last on as there’s no numbers of songs in playlist . Like track 1 track 2 track 3 ect ,...
  • 389 Views
  • 0 replies
  • 0 likes
  • 389 Views
  • 0 replies
  • 0 likes

Music Stopping While Streaming Through Chromecast Audio

Hi, For the past two years I've been using a Chromecast Audio and Spotify to play music outside to my pool. After the most recent Spotify update I began having problems. Iphone 7+ 128GBiOS 10.3.3Google Chromecast Audio 1.26.94126Spotify 8.4.18.632 Th...

  • Casual Listener
  • Hi,   For the past two years I've been using a Chromecast Audio and Spotify to play music outside to my pool.  After the most recent Spotify update I began having problems.   Iphon...
  • Voltrons_head
  • Casual Listener
  • 374 Views
  • 2 replies
  • 0 likes
  • 374 Views
  • 2 replies
  • 0 likes

Superuser Contribution Play music

I can't play my music. It's grey and won't play. And it's just certain songs from an artist, not all of that artist songs. Why is it like that? How can I play my music again?

  • Newbie
  • I can't play my music. It's grey and won't play. And it's just certain songs from an artist, not all of that artist songs. Why is it like that? How can I play my music again?
  • Jack
  • Roadie
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth/logout issues

Hi allI am having sporadic problems with my vehicles Bluetooth not receiving my Spotify music. My phone is recognized, but it will not play anything from my Spotify. When I turn off my phone to try and reset it, Spotify logs me out. Very frustrating....

  • Newbie
  • Hi all I am having sporadic problems with my vehicles Bluetooth not receiving my Spotify music.  My phone is recognized, but it will not play anything from my Spotify. When I turn off my phone ...
  • Jack
  • Roadie
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Offline Mode

I'm using Spotify for years now , sudenly I started having trouble with a message saying that I need to connect to the internet to go online , as it's offline. The internet is conected so I dont know why I can keep using Spotify....

  • Regular
  • I'm using Spotify for years now , sudenly I started having trouble with a message saying that I need to connect to the internet to go online , as it's offline. The internet is conected so I dont know...
  • andrew031
  • Casual Listener
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes

Spotify will be doing add, then just close out of app.

I will be watching an add on spotify then it will just close out of the app and make me re watch another add.

  • Casual Listener
  • I will be watching an add on spotify then it will just close out of the app and make me re watch another add.
  • jmdesin892
  • Roadie
  • 450 Views
  • 1 replies
  • 0 likes
  • Close out on own
  • 450 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Saved songs randomly deleting from iPhone 6

For the third time now, all my saved songs in "Your Library" have randomly been deleted from my iPhone. I have tried deleting and reinstalling the app, but have once again had the same problem after redownloading all of my songs. I have noticed that ...

  • Newbie
  • For the third time now, all my saved songs in "Your Library" have randomly been deleted from my iPhone. I have tried deleting and reinstalling the app, but have once again had the same prob...
  • Benjaminateur
  • Newbie
  • 8081 Views
  • 7 replies
  • 0 likes
  • 8081 Views
  • 7 replies
  • 0 likes

iOS Battery Improvements

Having taken part in numerous threads regarding battery drain and heat on the Spotify iOS client over the past year, I wanted to check with the community if everyone was seeing the improvements I've seen. It looks like the Spotify engineers have real...

IMG_6138.jpg
  • Gig Goer
  • Having taken part in numerous threads regarding battery drain and heat on the Spotify iOS client over the past year, I wanted to check with the community if everyone was seeing the improvements I've ...
  • 238 Views
  • 0 replies
  • 1 likes
  • 238 Views
  • 0 replies
  • 1 likes

My library

I had my Spotify turned off. A week later I just logged back in and my account started up again minus my playlists. How can I get them back? Someone help!!! terri

  • Newbie
  • I had my Spotify turned off. A week later I just logged back in and my account started up again minus my playlists. How can I get them back? Someone help!!!   terri
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
  • 0 likes

How can I get spotify to download onto my phone?

I got a new iphone 7+ and I restored it with my old iphone. I have tried downloading spotify and it won't work. It'll start 'downloading' for a few seconds and then go back to the cloud icon. I have tried restarting my phone, logging out of my apple ...

  • Casual Listener
  • I got a new iphone 7+ and I restored it with my old iphone. I have tried downloading spotify and it won't work. It'll start 'downloading' for a few seconds and then go back to the cloud icon. I have ...
  • becstar2
  • Casual Listener
  • 321 Views
  • 2 replies
  • 0 likes
  • 321 Views
  • 2 replies
  • 0 likes

iphone lock screen display

When i am listening to music on my phone, and go to the lock screen, it shows that the music is playing, and i can hear it, yet the slider that shows how long i’ve been listening to a song/how long is left in the song, is frozen at the beginning. I h...

  • Newbie
  • When i am listening to music on my phone, and go to the lock screen, it shows that the music is playing, and i can hear it, yet the slider that shows how long i’ve been listening to a song/how long i...
  • miukkumiu
  • Newbie
  • 809 Views
  • 1 replies
  • 0 likes
  • 809 Views
  • 1 replies
  • 0 likes

Login error for months

Hi There, ive been trying to log in via my phone app but it keep on saying login (via FB) fails (attached). I can use this via desktop. How do I go about? Cheers!

  • Newbie
  • Hi There,    ive been trying to log in via my phone app but it keep on saying login (via FB) fails (attached). I can use this via desktop.    How do I go about?    ...
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

It plays one song in an album, then goes to queue.

I recently downloaded Spotify to my iPhone. When I click on a song or the "shuffle play" option in an album or playlist, it plays that song then start playing from my queue again. I am currently on the premium trial. How can I make it play a whole al...

  • Casual Listener
  •  I recently downloaded Spotify to my iPhone. When I click on a song or the "shuffle play" option in an album or playlist, it plays that song then start playing from my queue again.  I am cu...
  • Brucker907
  • Casual Listener
  • 1462 Views
  • 1 replies
  • 1 likes
  • I can't play just one album or playlist.
  • 1462 Views
  • 1 replies
  • 1 likes

Can't view queue on iPhone

Tried following this guide, but the three bars aren't displayed on my iPhone. I want to view the queue because whenever I try to play another song (from a playlist or album or whatever) it plays one song, then jumps back to whatever the next song in ...

  • Newbie
  • Tried following this guide, but the three bars aren't displayed on my iPhone.    I want to view the queue because whenever I try to play another song (from a playlist or album o...
  • Brucker907
  • Casual Listener
  • 3989 Views
  • 1 replies
  • 3 likes
  • 3989 Views
  • 1 replies
  • 3 likes