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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136541 Views
  • 503 replies
  • 108 likes
  • 136541 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94793 Views
  • 19 replies
  • 38 likes
  • 94793 Views
  • 19 replies
  • 38 likes

Audio scrubber is gone in latest update. Why???

Please bring back the audio scrubber at the bottom of the app on iOS. It has been replaced by a swipe-for-the-next-track. It should be possible to design the interface so that you can have both track advance and audio scrubber. Its not practical to h...

  • Music Fan
  • Please bring back the audio scrubber at the bottom of the app on iOS. It has been replaced by a swipe-for-the-next-track. It should be possible to design the interface so that you can have both track...
  • christy8
  • Music Fan
  • 3538 Views
  • 9 replies
  • 15 likes
  • 3538 Views
  • 9 replies
  • 15 likes

Solved!! Playlists

Is there a way to save specific Time Capsule, Discover Weekly or Release Radar playlists without having them over-written when the following week or without having to select each song and add it to a separate playlist. The ... link makes this easy to...

  • Casual Listener
  • Is there a way to save specific Time Capsule, Discover Weekly or Release Radar playlists without having them over-written when the following week or without having to select each song and add it to a...
  • jsannn
  • Community Legend
  • 690 Views
  • 3 replies
  • 0 likes
  • 690 Views
  • 3 replies
  • 0 likes

Cannot start with shuffle on Mint playlist

Hi since “Electro Now” was renamed to “Mint” the shuffle mode seems to be gone on this playlist. Every time I start it I have to manually set the mode to shuffle. Ist there any way to change that? I attached two screenshots visualizing the problem. M...

IMG_5068.jpg IMG_5069.jpg
  • Casual Listener
  • Hi since “Electro Now” was renamed to “Mint” the shuffle mode seems to be gone on this playlist. Every time I start it I have to manually set the mode to shuffle.   Ist there any way to change...
  • 316 Views
  • 0 replies
  • 0 likes
  • 316 Views
  • 0 replies
  • 0 likes

Spotify overlay during multitasking with other opened apps

Hi, there, When my iPhone 7plus was running iOS 11 beta 2 I noticed a cool feature that I cant no longer replicate after phone updated to beta 3 and now beta 4 within a week. I did not take a screenshot, but I will try to describe it:1. I had about 8...

  • Regular
  • Hi, there,   When my iPhone 7plus was running iOS 11 beta 2 I noticed a cool feature that I cant no longer replicate after phone updated to beta 3 and now beta 4 within a week.   I did ...
  • 1011 Views
  • 0 replies
  • 0 likes
  • 1011 Views
  • 0 replies
  • 0 likes

heos link

Hi guys, I have a heos link (2nd generation) with denon amp (PMA-720). With the heos app i can control the volume of the amp, but i can't control the volume through the spotify app (i do see the volume bar on screen but it wont adjust the volume of t...

  • Newbie
  • Hi guys,   I have a heos link (2nd generation) with denon amp (PMA-720). With the heos app i can control the volume of the amp, but i can't control the volume through the spotify app (i d...
  • 570 Views
  • 0 replies
  • 0 likes
  • 570 Views
  • 0 replies
  • 0 likes

7 day free trial

Hello! I recently downloaded spotify and was wondering how to get my seven free day trial, I have researched about it on the website and on youtube but I cannot do it. I do not know if my failure had to do with the may 18th update or just my stupidit...

  • Newbie
  • Hello! I recently downloaded spotify and was wondering how to get my seven free day trial, I have researched about it on the website and on youtube but I cannot do it. I do not know if my failure had...
  • Shiddy
  • Newbie
  • 1891 Views
  • 2 replies
  • 0 likes
  • 1891 Views
  • 2 replies
  • 0 likes

Music crashing

When I start a album/playlist if I skip the first song the second one appears for .1s then disappears and I can’t start that album or any other until I fully close the app and start it back up

  • Newbie
  • When I start a album/playlist if I skip the first song the second one appears for .1s then disappears and I can’t start that album or any other until I fully close the app and start it back up
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

Skipping, pausing, I've tried everything

Hi all,I have an iPhone. Yes I've tried logging in an out. Closing the app. Uninstalling the app, reinstalling the app. Tried messing with the screen lock because I've heard that could help too. Nothing works, spotify keeps skipping and pausing the s...

  • Casual Listener
  • Hi all, I have an iPhone. Yes I've tried logging in an out. Closing the app. Uninstalling the app, reinstalling the app. Tried messing with the screen lock because I've heard that could help too. No...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

When I plug my iPhone into car intunes starts to play instead of spotify, how do i fix?

Iphone 7 on iOS 11.0.3 trying to connect to my car via USB cable. Before when I plugged in my phone spotify would start playing. Now when I plug in my phone my itunes music starts to play. "even when spotify is opened and playing a song before i plug...

  • Newbie
  • Iphone 7 on iOS 11.0.3 trying to connect to my car via USB cable.    Before when I plugged in my phone spotify would start playing.  Now when I plug in my phone my itunes music star...
  • 498 Views
  • 0 replies
  • 1 likes
  • 498 Views
  • 0 replies
  • 1 likes

Some songs from playlists or artists don’t work on shuffle

Spoiler (Highlight to read)I have free spotify on my iphone and for some reason, some playlists or even artists won’t play on shuffle anymore. I didn’t change any settings... anyone knows what would be the problem?I have free spotify on my iphone and...

  • Newbie
  • I have free spotify on my iphone and for some reason, some playlists or even artists won’t play on shuffle anymore. I didn’t change any settings... anyone knows what would be the problem?
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

Connection to unknown other phones

Hi, in the last couple of days I have experienced troubles when listening via bluetooth headphines or bluetooth in my car. My phone connects to other phones (which I don't know). So during listening to one of my playlists my phone starts to play some...

  • Newbie
  • Hi,   in the last couple of days I have experienced troubles when listening via bluetooth headphines or bluetooth in my car. My phone connects to other phones (which I don't know). So during l...
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Fb blocking Spotify app

Every time I try to log into Spotify I get an error and then a fb notification saying an unknown decice is trying to log in.i click it was me and allow device but it's not solving the issue - I'm still getting the error code and going round in circle...

  • Newbie
  • Every time I try to log into Spotify I get an error and then a fb notification saying an unknown decice is trying to log in. i click it was me and allow device but it's not solving the issue - I'm s...
  • 330 Views
  • 0 replies
  • 0 likes
  • 330 Views
  • 0 replies
  • 0 likes

Superuser Contribution All my playlists disappeared

I used the app like 3 days ago and everything was fine, but today a friend of mine send me a song via Wsp, i tried to listen but my account was out but the moment i log in, all my playlist disapeared, i think its the right acc beacuse i dont have oth...

  • Casual Listener
  • I used the app like 3 days ago and everything was fine, but today a friend of mine send me a song via Wsp, i tried to listen but my account was out but the moment i log in, all my playlist  disa...
  • Castbot
  • Casual Listener
  • 572 Views
  • 2 replies
  • 0 likes
  • 572 Views
  • 2 replies
  • 0 likes

More payment options.

My account has been charged twice when I don't even use the app anymore nor do I use that bank account just.got a call saying I'm negitave 48 dollars **bleep** I didn't even know this was going on?

  • Newbie
  • My account has been charged twice when I don't even use the app anymore nor do I use that bank account just.got a call saying I'm negitave 48 dollars **bleep** I didn't even know this was going on?&n...
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Superuser Contribution Song Preview on playlist recommendations not working after Refresh

Im enjoying the new Recommended Songs section at the bottom of one of my playlists on mobile. However, when I press Refresh and then press and hold on a song to listen to the short snippet from it the player glitches out and plays the suggested song ...

  • Newbie
  • Im enjoying the new Recommended Songs section at the bottom of one of my playlists on mobile. However, when I press Refresh and then press and hold on a song to listen to the short snippet from it th...
  • Jack
  • Roadie
  • 760 Views
  • 1 replies
  • 0 likes
  • 760 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tired of log in issues

I have deleted the app. Changed my password. Logged in using my email. My user name. Nothing. Also do you know it’s unbelievably frustrating? I have a premium account and it is next to impossible to contact Spotify directly. Fix this nonsense

  • Regular
  • I have deleted the app.  Changed my password. Logged in using my email. My user name. Nothing. Also do you know it’s unbelievably frustrating? I have a premium account and it is next to impossib...
  • Jack
  • Roadie
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Solved!! I can't play any song using my iPhone

I have Spotify Free and I can't play any song (even shuffle play) using my iPhone. I've already registered to Premium to try to fix these and the problem persists. It says that Spotify is offline. I have a lot of friends that have the same account se...

  • Newbie
  • I have Spotify Free and I can't play any song (even shuffle play) using my iPhone. I've already registered to Premium to try to fix these and the problem persists. It says that Spotify is offline. I ...
  • LeoRager
  • Community Legend
  • 492 Views
  • 1 replies
  • 0 likes
  • 492 Views
  • 1 replies
  • 0 likes

Can't use headphones to skip songs etc. Won't display on lock screen.

I have iPhone 7 and suddenly I couldn't skip songs, turn the volume up or down with the headphones and Spotify didn't display on my lock screen.I'd love to get some help for this issue.And I have iOS11.

  • Casual Listener
  • I have iPhone 7 and suddenly I couldn't skip songs, turn the volume up or down with the headphones and Spotify didn't display on my lock screen. I'd love to get some help for this issue. And I...
  • G-EazyIV
  • Casual Listener
  • 2521 Views
  • 3 replies
  • 0 likes
  • 2521 Views
  • 3 replies
  • 0 likes

Spotify App is WACK

Why do you keep making me re-download my WHOLE Library??!Ive ensured that I'm signed in properly, provided access to the correct devices, AND I've redownloaded the app. Why do you play videos and behind the scenes on Rap Cavier?? Large portion of you...

  • Visitor
  • Why do you keep making me re-download my WHOLE Library??! Ive ensured that I'm signed in properly, provided access to the correct devices, AND I've redownloaded the app.    Why do you pl...
  • 392 Views
  • 0 replies
  • 0 likes
  • 392 Views
  • 0 replies
  • 0 likes

Daily Mix Heart Add to Library

I love the Daily Mix feature, but I do not like that when you heart a song it adds it to your library. They house the Daily Mix under the Radio feature and that’s the way I think it should work. I just want to thumb up or down the song to teach the a...

  • Visitor
  • I love the Daily Mix feature, but I do not like that when you heart a song it adds it to your library.  They house the Daily Mix under the Radio feature and that’s the way I think it should work...
  • LoganHelps
  • Composer
  • 799 Views
  • 1 replies
  • 1 likes
  • 799 Views
  • 1 replies
  • 1 likes