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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233625 Views

27 replies

5 likes

  • 233625 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115159 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2453 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304273 Views

61 replies

16 likes

  • 304273 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129878 Views

19 replies

38 likes

  • 129878 Views
  • 19 replies
  • 38 likes

Spotify Premium question?

Hello everyone,I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn't even show an ad, it seems like it's hidden? Does a...

Regular

Hello everyone, I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn...

KDtheman

Regular

928 Views

5 replies

0 likes

  • 928 Views
  • 5 replies
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Pagamento

Boa noite, Possuo o plano familiar, contudo o cartão que estava para pagar era o da minha noiva, pois bem, troquei o meio de pagamento para o meu cartão de crédito e logo após a mudança da forma de pagamento veio no meu cartão cobrando 10,00. Alguém ...

Newbie

Boa noite,   Possuo o plano familiar, contudo o cartão que estava para pagar era o da minha noiva, pois bem, troquei o meio de pagamento para o meu cartão de crédito e logo após a mudança da f...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Error 408

Hello there. Got problems with logining into spotify via application. Registered via facebook. The current country on facebook was no listed, on spotify it lsited as United Kingdom and i cant switch it to any other. While i am try to login on applica...

Casual Listener

Hello there. Got problems with logining into spotify via application. Registered via facebook. The current country on facebook was no listed, on spotify it lsited as United Kingdom and i cant switch ...

jarredmorley

Roadie

723 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Random songs playing on premium member ship

I have paid for premium for a few months now but every time I click on a song to play it plays about 2 seconds of it then asks if I want to listen on ‘this iPhone’ Or ‘continue listening on this iphone’ when I click continue on this iPhone it starts ...

Newbie

I have paid for premium for a few months now but every time I click on a song to play it plays about 2 seconds of it then asks if I want to listen on ‘this iPhone’ Or ‘continue listening on this ipho...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
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Solved!! Have Spotify Premium for Family But My Wife and I Can't Listen at Same Time

Hi,I have Spotify Premium for Family but my wife and I can't listen to Spotify through our iPhones if the other one is listening. We each get a notification indicating that the other is listening. I thought the whole purpose of Spotify for Family was...

Casual Listener

Hi, I have Spotify Premium for Family but my wife and I can't listen to Spotify through our iPhones if the other one is listening. We each get a notification indicating that the other is listening.&...

davewilner

Newbie

1997 Views

3 replies

0 likes

  • 1997 Views
  • 3 replies
  • 0 likes

Help help

I I have a premium Spotify account connected to my Facebook in which I have entered as an email my phone number. When I try to sign in I get a message that the info I entered was wrong. What can I do in order to get my account back

Casual Listener

I I have a premium Spotify account connected to my Facebook in which I have entered as an email my phone number. When I try to sign in I get a message that the info I entered was wrong. What can I do...

Efraim2000

Casual Listener

605 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Bottom bar not accessible while listening

Hello,Can someone please help me with this?While I was driving and Spotify was running, at the bottom of the screen there lies the now playing info. However, the bottom bar with the buttons: Library, Search etc is gone and I have no idea how to acces...

Visitor

Hello, Can someone please help me with this? While I was driving and Spotify was running, at the bottom of the screen there lies the now playing info. However, the bottom bar with the buttons: Libr...

doriandieter

Newbie

1309 Views

3 replies

0 likes

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  • 3 replies
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Searching my offline music only gives me some, not all

Before the iOS 11 update, I could "search" a band name in offline mode and it would give me ALL the songs I have in my playlist by that band. Now it seems it will only bring up 3-4 songs, not all of them. Sometimes I just want to listen to ONE album ...

Casual Listener

Before the iOS 11 update, I could "search" a band name in offline mode and it would give me ALL the songs I have in my playlist by that band. Now it seems it will only bring up 3-4 songs, not all of ...

406 Views

0 replies

0 likes

  • 406 Views
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Spotify app using too much memory on my iPhone 5s

I have a about 60 local files on my phone that are all 3 minute songs. That's it. For some reason, Spotify was taking up 1.5 GBs on my phone. I just deleted the app and reinstalled it with the same number of songs and now it is only taking up 550 MB....

Roadie

I have a about 60 local files on my phone that are all 3 minute songs. That's it. For some reason, Spotify was taking up 1.5 GBs on my phone. I just deleted the app and reinstalled it with the same n...

len1010

Regular

7834 Views

12 replies

2 likes

iOS
iphone
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  • 12 replies
  • 2 likes

Spotify issues with continuous play & error 127

Hello All, So my problems with spotify seem to be never ending.. Not only do i have my biggest unresolved issue regarding the problem associated with "this song is not available. if you have the file on your computer you can import it" when it comes ...

Casual Listener

Hello All,   So my problems with spotify seem to be never ending..   Not only do i have my biggest unresolved issue regarding the problem associated with "this song is not available. if...

1510 Views

0 replies

0 likes

Continuous play
Crossfade
error: 127
gapless playback
iphone mac
playlist download
syncing
  • 1510 Views
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Can't delete a song from my playlist

Hi all!I used to be able to delete a song right off my playlist... I would simply slide a song to the left and a red "delete" square would come out and BAM! But now I can't do it.... Why is that?!

Regular

Hi all! I used to be able to delete a song right off my playlist... I would simply slide a song to the left and a red "delete" square would come out and BAM! But now I can't do it.... Why is that?!

tudohr

Newbie

17888 Views

14 replies

2 likes

  • 17888 Views
  • 14 replies
  • 2 likes

Solved!! buttons for repeat on android app

there are two buttons With two arrows.wtf do they do?something to do with repeat.they are totally not intuitive and nothing on screen explains what they do.it's ridiculous.there's no way to try to find out what they do without a bunch of waste of tim...

Music Fan

there are two buttons With two arrows. wtf do they do? something to do with repeat. they are totally not intuitive and nothing on screen explains what they do. it's ridiculous. there's no ...

hannah523

Newbie

72111 Views

4 replies

2 likes

repeat
  • 72111 Views
  • 4 replies
  • 2 likes

Specific Song Stops Playing at 40 seconds

Everytime I listen to the song "Come Home" by BAYNK, my song stops at 40 seconds exactly. I cant press play again to start it again. Luckily, I figured out a way to fix it but it is annoying. I have to fast forward the song to a point past 40 seconds...

Newbie

Everytime I listen to the song "Come Home" by BAYNK, my song stops at 40 seconds exactly. I cant press play again to start it again. Luckily, I figured out a way to fix it but it is annoying. I have ...

506 Views

0 replies

0 likes

  • 506 Views
  • 0 replies
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Swipe to queue a track

Randomly the swipe to queue is not working. I dont know in what situation it is, I can not reproduce the problem, but once a while it is not working and that is really annoying since years. Are there any plans to fix this issue?

Regular

Randomly the swipe to queue is not working. I dont know in what situation it is, I can not reproduce the problem, but once a while it is not working and that is really annoying since years.   ...

Messenger00

Regular

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

App Not Opening on iOS 11.1

Hi there - I just downloaded the update and my app won’t open, says app needs to be updated and to contact the developer. I’ve downloaded a new version of Spotify and it hasn’t helped the issue.

Newbie

Hi there - I just downloaded the update and my app won’t open, says app needs to be updated and to contact the developer. I’ve downloaded a new version of Spotify and it hasn’t helped the issue.

mattfleaydaly

Casual Listener

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Every time I lock my iPhone 6s my Spotify starts glitching and playing like a broken record.

For some weird reason no matter what I do I can not get my phone to keep playing the music when I lock it. It starts playing like a broken record and starts making glitching static noises until it eventually just stops playing music. Spotify itself s...

Newbie

For some weird reason no matter what I do I can not get my phone to keep playing the music when I lock it. It starts playing like a broken record and starts making glitching static noises until it ev...

mattfleaydaly

Casual Listener

803 Views

2 replies

0 likes

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  • 2 replies
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Pantalla de Inicio

Hola Spotify team, no sé qué pasó con mi teléfono pero ahora no puedo cambiar canciones con la pantalla de inicio, tampoco desde los auriculares. No sé si tiene algo que ver con la app o con el teléfono en si. Agradezco su ayuda

Newbie

Hola Spotify team, no sé qué pasó con mi teléfono pero ahora no puedo cambiar canciones con la pantalla de inicio, tampoco desde los auriculares. No sé si tiene algo que ver con la app o con el teléf...

1024 Views

0 replies

0 likes

  • 1024 Views
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Hesabımı Vodafone Red ayrıcalığıyla aldığım kodla premium yapmama rağmen uygulamada free gözüküyor

Spotify ın kendi sitesinde de premium olmasına rağmen hala mobil uygulamada free olarak gözüküyor

Newbie

Spotify ın kendi sitesinde de premium olmasına rağmen hala mobil uygulamada free olarak gözüküyor

mdenktas

Newbie

550 Views

1 replies

1 likes

  • 550 Views
  • 1 replies
  • 1 likes

Iphone 7 Mic issue when receiving/placing phone calls

Hello - hoping someone can help. Apple support says its a software issue.I just got an iphone 7 with the stupid headphone adapter. If i am using spotify with my apple headphones but when I try to make or receive a call the mic wont work until i unplu...

Casual Listener

Hello - hoping someone can help. Apple support says its a software issue. I just got an iphone 7 with the stupid headphone adapter. If i am using spotify with my apple headphones but when I try to m...

947 Views

0 replies

0 likes

  • 947 Views
  • 0 replies
  • 0 likes