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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

139044 Views

503 replies

108 likes

  • 139044 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

97905 Views

19 replies

38 likes

  • 97905 Views
  • 19 replies
  • 38 likes

Multitask trouble with iOS update

I teach indoor cycle and I need to have a notes app visible at the same time I have the audio tracker displayed for Spotify. I recently updated ios and now Spotify is not compatible with the new multitask features on the ipad. I can no longer swipe u...

Music Fan

I teach indoor cycle and I need to have a notes app visible at the same time I have the audio tracker displayed for Spotify. I recently updated ios and now Spotify is not compatible with the new mult...

326 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

iOS 9 Multi-tasking

iOS 9 for iPad, has "true" multi-tasking funtionality, whether it's through split screen or just on side bar. If this is open to all developers it would definitely be a great feature to use with Spotify. Be able to work and control music whilst on th...

Visitor

iOS 9 for iPad, has "true" multi-tasking funtionality, whether it's through split screen or just on side bar. If this is open to all developers it would definitely be a great feature t...

christy8

Music Fan

1370 Views

2 replies

11 likes

  • 1370 Views
  • 2 replies
  • 11 likes

Control Center on iOS 11

Hello, I am having major problems being able to control spotify from my lock screen and control center. I downloaded iOS 11 a couple weeks ago, and I think that's the issue. Instead of seeing spotify in my control center when a song is playing, I see...

Newbie

Hello, I am having major problems being able to control spotify from my lock screen and control center. I downloaded iOS 11 a couple weeks ago, and I think that's the issue. Instead of seeing spotify...

christy8

Music Fan

3860 Views

14 replies

3 likes

  • 3860 Views
  • 14 replies
  • 3 likes

Audio scrubber is gone in latest update. Why???

Please bring back the audio scrubber at the bottom of the app on iOS. It has been replaced by a swipe-for-the-next-track. It should be possible to design the interface so that you can have both track advance and audio scrubber. Its not practical to h...

Music Fan

Please bring back the audio scrubber at the bottom of the app on iOS. It has been replaced by a swipe-for-the-next-track. It should be possible to design the interface so that you can have both track...

christy8

Music Fan

3544 Views

9 replies

15 likes

  • 3544 Views
  • 9 replies
  • 15 likes

Solved!! Playlists

Is there a way to save specific Time Capsule, Discover Weekly or Release Radar playlists without having them over-written when the following week or without having to select each song and add it to a separate playlist. The ... link makes this easy to...

Casual Listener

Is there a way to save specific Time Capsule, Discover Weekly or Release Radar playlists without having them over-written when the following week or without having to select each song and add it to a...

jsannn

Community Legend

691 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Cannot start with shuffle on Mint playlist

Hi since “Electro Now” was renamed to “Mint” the shuffle mode seems to be gone on this playlist. Every time I start it I have to manually set the mode to shuffle. Ist there any way to change that? I attached two screenshots visualizing the problem. M...

IMG_5068.jpg IMG_5069.jpg

Casual Listener

Hi since “Electro Now” was renamed to “Mint” the shuffle mode seems to be gone on this playlist. Every time I start it I have to manually set the mode to shuffle.   Ist there any way to change...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Spotify overlay during multitasking with other opened apps

Hi, there, When my iPhone 7plus was running iOS 11 beta 2 I noticed a cool feature that I cant no longer replicate after phone updated to beta 3 and now beta 4 within a week. I did not take a screenshot, but I will try to describe it:1. I had about 8...

Regular

Hi, there,   When my iPhone 7plus was running iOS 11 beta 2 I noticed a cool feature that I cant no longer replicate after phone updated to beta 3 and now beta 4 within a week.   I did ...

1016 Views

0 replies

0 likes

  • 1016 Views
  • 0 replies
  • 0 likes

heos link

Hi guys, I have a heos link (2nd generation) with denon amp (PMA-720). With the heos app i can control the volume of the amp, but i can't control the volume through the spotify app (i do see the volume bar on screen but it wont adjust the volume of t...

Newbie

Hi guys,   I have a heos link (2nd generation) with denon amp (PMA-720). With the heos app i can control the volume of the amp, but i can't control the volume through the spotify app (i d...

576 Views

0 replies

0 likes

  • 576 Views
  • 0 replies
  • 0 likes

7 day free trial

Hello! I recently downloaded spotify and was wondering how to get my seven free day trial, I have researched about it on the website and on youtube but I cannot do it. I do not know if my failure had to do with the may 18th update or just my stupidit...

Newbie

Hello! I recently downloaded spotify and was wondering how to get my seven free day trial, I have researched about it on the website and on youtube but I cannot do it. I do not know if my failure had...

Shiddy

Newbie

1893 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Music crashing

When I start a album/playlist if I skip the first song the second one appears for .1s then disappears and I can’t start that album or any other until I fully close the app and start it back up

Newbie

When I start a album/playlist if I skip the first song the second one appears for .1s then disappears and I can’t start that album or any other until I fully close the app and start it back up

225 Views

0 replies

0 likes

  • 225 Views
  • 0 replies
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Skipping, pausing, I've tried everything

Hi all,I have an iPhone. Yes I've tried logging in an out. Closing the app. Uninstalling the app, reinstalling the app. Tried messing with the screen lock because I've heard that could help too. Nothing works, spotify keeps skipping and pausing the s...

Casual Listener

Hi all, I have an iPhone. Yes I've tried logging in an out. Closing the app. Uninstalling the app, reinstalling the app. Tried messing with the screen lock because I've heard that could help too. No...

237 Views

0 replies

0 likes

  • 237 Views
  • 0 replies
  • 0 likes

When I plug my iPhone into car intunes starts to play instead of spotify, how do i fix?

Iphone 7 on iOS 11.0.3 trying to connect to my car via USB cable. Before when I plugged in my phone spotify would start playing. Now when I plug in my phone my itunes music starts to play. "even when spotify is opened and playing a song before i plug...

Newbie

Iphone 7 on iOS 11.0.3 trying to connect to my car via USB cable.    Before when I plugged in my phone spotify would start playing.  Now when I plug in my phone my itunes music star...

499 Views

0 replies

1 likes

  • 499 Views
  • 0 replies
  • 1 likes

Some songs from playlists or artists don’t work on shuffle

Spoiler (Highlight to read)I have free spotify on my iphone and for some reason, some playlists or even artists won’t play on shuffle anymore. I didn’t change any settings... anyone knows what would be the problem?I have free spotify on my iphone and...

Newbie

I have free spotify on my iphone and for some reason, some playlists or even artists won’t play on shuffle anymore. I didn’t change any settings... anyone knows what would be the problem?

282 Views

0 replies

0 likes

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Connection to unknown other phones

Hi, in the last couple of days I have experienced troubles when listening via bluetooth headphines or bluetooth in my car. My phone connects to other phones (which I don't know). So during listening to one of my playlists my phone starts to play some...

Newbie

Hi,   in the last couple of days I have experienced troubles when listening via bluetooth headphines or bluetooth in my car. My phone connects to other phones (which I don't know). So during l...

200 Views

0 replies

0 likes

  • 200 Views
  • 0 replies
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Fb blocking Spotify app

Every time I try to log into Spotify I get an error and then a fb notification saying an unknown decice is trying to log in.i click it was me and allow device but it's not solving the issue - I'm still getting the error code and going round in circle...

Newbie

Every time I try to log into Spotify I get an error and then a fb notification saying an unknown decice is trying to log in. i click it was me and allow device but it's not solving the issue - I'm s...

331 Views

0 replies

0 likes

  • 331 Views
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Superuser Contribution All my playlists disappeared

I used the app like 3 days ago and everything was fine, but today a friend of mine send me a song via Wsp, i tried to listen but my account was out but the moment i log in, all my playlist disapeared, i think its the right acc beacuse i dont have oth...

Casual Listener

I used the app like 3 days ago and everything was fine, but today a friend of mine send me a song via Wsp, i tried to listen but my account was out but the moment i log in, all my playlist  disa...

Castbot

Casual Listener

574 Views

2 replies

0 likes

  • 574 Views
  • 2 replies
  • 0 likes

More payment options.

My account has been charged twice when I don't even use the app anymore nor do I use that bank account just.got a call saying I'm negitave 48 dollars **bleep** I didn't even know this was going on?

Newbie

My account has been charged twice when I don't even use the app anymore nor do I use that bank account just.got a call saying I'm negitave 48 dollars **bleep** I didn't even know this was going on?&n...

216 Views

0 replies

0 likes

  • 216 Views
  • 0 replies
  • 0 likes

Superuser Contribution Song Preview on playlist recommendations not working after Refresh

Im enjoying the new Recommended Songs section at the bottom of one of my playlists on mobile. However, when I press Refresh and then press and hold on a song to listen to the short snippet from it the player glitches out and plays the suggested song ...

Newbie

Im enjoying the new Recommended Songs section at the bottom of one of my playlists on mobile. However, when I press Refresh and then press and hold on a song to listen to the short snippet from it th...

Jack

Roadie

763 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Tired of log in issues

I have deleted the app. Changed my password. Logged in using my email. My user name. Nothing. Also do you know it’s unbelievably frustrating? I have a premium account and it is next to impossible to contact Spotify directly. Fix this nonsense

Regular

I have deleted the app.  Changed my password. Logged in using my email. My user name. Nothing. Also do you know it’s unbelievably frustrating? I have a premium account and it is next to impossib...

Jack

Roadie

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes