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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44336 Views

44 replies

10 likes

  • 44336 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110198 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1703 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302313 Views

62 replies

16 likes

  • 302313 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128214 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Swipe to queue a track

Randomly the swipe to queue is not working. I dont know in what situation it is, I can not reproduce the problem, but once a while it is not working and that is really annoying since years. Are there any plans to fix this issue?

Regular

Randomly the swipe to queue is not working. I dont know in what situation it is, I can not reproduce the problem, but once a while it is not working and that is really annoying since years.   ...

Messenger00

Regular

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

App Not Opening on iOS 11.1

Hi there - I just downloaded the update and my app won’t open, says app needs to be updated and to contact the developer. I’ve downloaded a new version of Spotify and it hasn’t helped the issue.

Newbie

Hi there - I just downloaded the update and my app won’t open, says app needs to be updated and to contact the developer. I’ve downloaded a new version of Spotify and it hasn’t helped the issue.

mattfleaydaly

Casual Listener

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
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Every time I lock my iPhone 6s my Spotify starts glitching and playing like a broken record.

For some weird reason no matter what I do I can not get my phone to keep playing the music when I lock it. It starts playing like a broken record and starts making glitching static noises until it eventually just stops playing music. Spotify itself s...

Newbie

For some weird reason no matter what I do I can not get my phone to keep playing the music when I lock it. It starts playing like a broken record and starts making glitching static noises until it ev...

mattfleaydaly

Casual Listener

796 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Pantalla de Inicio

Hola Spotify team, no sé qué pasó con mi teléfono pero ahora no puedo cambiar canciones con la pantalla de inicio, tampoco desde los auriculares. No sé si tiene algo que ver con la app o con el teléfono en si. Agradezco su ayuda

Newbie

Hola Spotify team, no sé qué pasó con mi teléfono pero ahora no puedo cambiar canciones con la pantalla de inicio, tampoco desde los auriculares. No sé si tiene algo que ver con la app o con el teléf...

1014 Views

0 replies

0 likes

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Hesabımı Vodafone Red ayrıcalığıyla aldığım kodla premium yapmama rağmen uygulamada free gözüküyor

Spotify ın kendi sitesinde de premium olmasına rağmen hala mobil uygulamada free olarak gözüküyor

Newbie

Spotify ın kendi sitesinde de premium olmasına rağmen hala mobil uygulamada free olarak gözüküyor

mdenktas

Newbie

550 Views

1 replies

1 likes

  • 550 Views
  • 1 replies
  • 1 likes

Iphone 7 Mic issue when receiving/placing phone calls

Hello - hoping someone can help. Apple support says its a software issue.I just got an iphone 7 with the stupid headphone adapter. If i am using spotify with my apple headphones but when I try to make or receive a call the mic wont work until i unplu...

Casual Listener

Hello - hoping someone can help. Apple support says its a software issue. I just got an iphone 7 with the stupid headphone adapter. If i am using spotify with my apple headphones but when I try to m...

941 Views

0 replies

0 likes

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  • 0 replies
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Music stops playing when Messages is opened

I have spotify premium and an iPhone 5c. I've never had this problem before, but now when I open Messages, Spotify will automatically pause. It only does it with messages, not with any other apps. Any suggestions as to what I should do to fix this/do...

Casual Listener

I have spotify premium and an iPhone 5c. I've never had this problem before, but now when I open Messages, Spotify will automatically pause. It only does it with messages, not with any other apps. An...

trapcitywitch

Newbie

34337 Views

3 replies

1 likes

  • 34337 Views
  • 3 replies
  • 1 likes

Error 404

Having problem while logging in, keep showing error 404 and not working ...

Newbie

Having problem while logging in, keep showing error 404 and not working ...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
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Shuffle doesn't work properly

Hi guys, When I go to my library I often just shuffle all my saved songs, but recently this hasn't worked properly. It either only plays the last (±) 50 song I added most recently, or only plays songs from 2/3 artists. Quite annoying, please fix! Bes...

Newbie

Hi guys,   When I go to my library I often just shuffle all my saved songs, but recently this hasn't worked properly. It either only plays the last (±) 50 song I added most recently, or only p...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Latest iOS update usb not working

Updated to 11.0.3Usually plug phone via usb to car stereo and sound comes from car speakersNow it will it connect and just plays thru phone even when plugged inOnly since this update has problem started

Casual Listener

Updated to 11.0.3 Usually plug phone via usb to car stereo and sound comes from car speakers Now it will it connect and just plays thru phone even when plugged in Only since this update has proble...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
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Local file not showing up on iPhone

Hey guys, I just bought a song on iTunes ("Purchased AAC") which is not available on Spotify, which I then added to Spotify via "Local Files">"Add to Playlist">"New Playlist." I then made sure that this new playlist, containing just this one song, wa...

Visitor

Hey guys,   I just bought a song on iTunes ("Purchased AAC") which is not available on Spotify, which I then added to Spotify via "Local Files">"Add to Playlist">"New Playlist." I then m...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
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Can someone help me?

Hello everyone,I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn't even show an ad, it seems like it's hidden? Does a...

Regular

Hello everyone, I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn...

KDtheman

Regular

621 Views

2 replies

0 likes

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  • 2 replies
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App Loading

Hello, I can't load the app on my Iphone, I've enough space so it should go well. Do you have any solutions ? Please help me

Newbie

Hello,   I can't load the app on my Iphone, I've enough space so it should go well.  Do you have any solutions ?  Please help me 🙂

jarredmorley

Roadie

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
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Spotify bugg?

Log in button and sign up button don’t work. I have just downloaded the app, I am new to Spotify. I’ve pressed these buttons over and over. I have deleted the app and reinstalled it with no avail. I finally achieved to step away from the log in page,...

Newbie

Log in button and sign up button don’t work. I have just downloaded the app, I am new to Spotify. I’ve pressed these buttons over and over. I have deleted the app and reinstalled it with no avail.&nb...

jarredmorley

Roadie

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Spotify Premium issue

Hello everyone,I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn't even show an ad, it seems like it's hidden? Does a...

Regular

Hello everyone, I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn...

jarredmorley

Roadie

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

iOS 11.0.3 Spotify v8.4.25 on İPhone 6s

Hello I’m trying premium. It’s really good at pc but on iPhone it doesn’t work if I click a home menu or browse(sometimes) menu it says “An error occurred Try again “ and I’m try to solve it1- Go to Spotify.com settings and remove offline devices 2-i...

Regular

Hello I’m trying premium. It’s really good at pc but on iPhone it doesn’t work if I click a home menu or browse(sometimes) menu it says “An error occurred Try again “ and I’m try to solve it 1- Go t...

QuiriniusGast

Roadie

2154 Views

10 replies

0 likes

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  • 10 replies
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unable to login with either Facebook or email

Unable to login through both email and Facebook. Verified that all passwords are correct and have reset my Spotify password before first attempt.Through Facebook login I'm given error code 404. And the previous solution of generating an app password ...

Newbie

Unable to login through both email and Facebook. Verified that all passwords are correct and have reset my Spotify password before first attempt. Through Facebook login I'm given error code 404. And...

mugglenamehalle

Casual Listener

621 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Removing downloads doesn't reduce storage space on iPhone 6

For the second time this month I've had to delete and reinstall the Spotify app (6.5.0.1655) on my iPhone (iOS 10.0.2) just so I can free up storage space that iOS "thinks" Spotify is taking up. Today on the "Manage Storage" screen under Settings>Gen...

Newbie

For the second time this month I've had to delete and reinstall the Spotify app (6.5.0.1655) on my iPhone  (iOS 10.0.2) just so I can free up storage space that iOS "thinks" Spotify is taking up...

Habdank

Music Fan

3052 Views

2 replies

3 likes

  • 3052 Views
  • 2 replies
  • 3 likes

Spotify randomly stops playing

The Spotify iPhone app will randomly stop playing or pause the music. This is very annoying, especially as I pay for Spotify Premium and expect a working service. I have noticed this mainly on my iPhone SE when listening to Spotify on the iPhone inde...

Newbie

The Spotify iPhone app will randomly stop playing or pause the music. This is very annoying, especially as I pay for Spotify Premium and expect a working service.  I have noticed this ma...

Drjordando

Newbie

1975 Views

2 replies

0 likes

  • 1975 Views
  • 2 replies
  • 0 likes