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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237222 Views

27 replies

5 likes

  • 237222 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118481 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2691 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305408 Views

62 replies

16 likes

  • 305408 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130745 Views

19 replies

38 likes

  • 130745 Views
  • 19 replies
  • 38 likes

Solved!! iOS 10 - BMW Connected Drive - loosing connection

hi, since upgrading to iOS 10 spotify does not work as expecpted with connected drive. it looses the connection to the car every 10 to 20 seconds. when the connection is lost the screen on the iPhone changes from the "Spotify - BMW - Security Screen"...

Music Fan

hi,   since upgrading to iOS 10 spotify does not work as expecpted with connected drive. it looses the connection to the car every 10 to 20 seconds. when the connection is lost the screen on t...

Paxman

Newbie

43574 Views

16 replies

0 likes

  • 43574 Views
  • 16 replies
  • 0 likes

Solved!! Spodify crashes my iphone 6 using 11.0.3

I down loaded Spodify 2 weeks ago and everything was fine. On 10/16/17, I updated my iphone 6 to OS11.0.3. Since the update, everytime I use Spodify, my entire phone crashes within the first 30 minutes of Spodify use. This has happened 4 times so far...

Casual Listener

I down loaded Spodify 2 weeks ago and everything was fine.  On 10/16/17, I updated my iphone 6 to OS11.0.3.  Since the update, everytime I use Spodify, my entire phone crashes within the fi...

giftguys

Casual Listener

859 Views

1 replies

0 likes

  • 859 Views
  • 1 replies
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Solved!! New UI adapted to iOS 11

Hey folks!Is it possible a redesign to adapt the Spotify to the new iOS 11 style like these images below?All the best.

Composer

Hey folks! Is it possible a redesign to adapt the Spotify to the new iOS 11 style like these images below? All the best.

Luke

Community Legend

1692 Views

3 replies

0 likes

bold
iOS11
label
redesign
style
  • 1692 Views
  • 3 replies
  • 0 likes

Solved!! i don't receive push notifications

Iphone 7IOS 10.3.1Spotifiy 8.4.0.623I turned the notifications on, but i dont receive any messages. Greetings!

Visitor

Iphone 7 IOS 10.3.1 Spotifiy 8.4.0.623 I turned the notifications on, but i dont receive any messages.    Greetings! 

KiksmedOst

Newbie

1468 Views

2 replies

0 likes

  • 1468 Views
  • 2 replies
  • 0 likes

Start tab is missing on ipad

Hi, I am missing the start page on my iPad spotify App. On my other devices I have a start tab with recommendations, playlists I’ve listened to,etc. Any suggestions? The button used to be on the bottom on the left side

Casual Listener

Hi, I am missing the start page on my iPad spotify App. On my other devices I have a start tab with recommendations, playlists I’ve listened to,etc. Any suggestions? The button used to be on the bott...

whoknowsmikel

Casual Listener

801 Views

2 replies

1 likes

  • 801 Views
  • 2 replies
  • 1 likes

AirPods

Hi - why when removing AirPod from ear music doesnt pause like apple music app? any idea?

Regular

Hi - why when removing AirPod from ear music doesnt pause like apple music app? any idea?

Djordjie

Newbie

20638 Views

15 replies

0 likes

  • 20638 Views
  • 15 replies
  • 0 likes

iPhone X - potential bug report

Hey all - not sure if this is the right place for bugs but here we go - if I’m listening on Spotify, on an iPhone X, I then go to record and send an ‘animoji’ It pauses playback to record the audio for the Animoji, but then when you resume, there is ...

Casual Listener

Hey all - not sure if this is the right place for bugs but here we go -    if I’m listening on Spotify, on an iPhone X, I then go to record and send an ‘animoji’ It pauses playback to rec...

NobNob

Music Fan

2106 Views

8 replies

10 likes

  • 2106 Views
  • 8 replies
  • 10 likes

Family premium

Hello can anyone help me! I bought the family premium but the other people in the account can't play spotify on premium. when they answer the invitation and confirm the account, the settings say still account 'free' and not premium...

Newbie

Hello can anyone help me! I bought the family premium but the other people in the account can't play spotify on premium. when they answer the invitation and confirm the account, the settings say stil...

Fishtaco

Community Legend

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Solved!! Offline playlist on ipod touch 6th generation

Hello Everbody, We want to buy a ipod touch for our daughter.I would like to know if its possible to have an offline playlist on an Ipod touch 6th Generation. (with a premium subscription) Thanks, Diana

Newbie

Hello Everbody,   We want to buy a ipod touch for our daughter. I would like to know if its possible to have an offline playlist on an Ipod touch 6th Generation. (with a premium subscription)...

Fishtaco

Community Legend

1682 Views

1 replies

0 likes

  • 1682 Views
  • 1 replies
  • 0 likes

Spotify won't play the first two songs of an album.

(iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never play (even weeks later). The same thing happens if I go to the son...

Regular

(iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never ...

381 Views

0 replies

1 likes

  • 381 Views
  • 0 replies
  • 1 likes

Low volume on iPhone (iOS 10.3.3)

Hi guys,I've been using Spotify premium for a long, but now I'm facing this problem: the application volume (both on my car system, connect via USB and CarPlay, and on my Bluetooth headphones) is way too low. I've already checked iPhone volume limita...

Newbie

Hi guys, I've been using Spotify premium for a long, but now I'm facing this problem: the application volume (both on my car system, connect via USB and CarPlay, and on my Bluetooth headphones) is w...

rickcoenen

Casual Listener

2079 Views

4 replies

0 likes

  • 2079 Views
  • 4 replies
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Solved!! Spotify Carplay - Can't view 'Now Playing'

Hi, I recently bought a new head unit with Carplay and am pretty unhappy with it (from an Apple perspective, nowhere near as evolved as it shoudl be at this point). One thing that really annoys me about the Carplay Spotify app specifically is that if...

Casual Listener

Hi,   I recently bought a new head unit with Carplay and am pretty unhappy with it (from an Apple perspective, nowhere near as evolved as it shoudl be at this point).   One thing t...

ualla

Casual Listener

12503 Views

6 replies

2 likes

  • 12503 Views
  • 6 replies
  • 2 likes

kein Ton

Hi ich hab seit dieser Woche das IPhone X und leider Probleme mit Spotify, die ich davor mit meinem iPhone 7 Plus nicht hatte. Und zwar verschwindet der Ton komplett, wenn ich mir beispielsweise eine Sprahnachricht bei WhatsApp anhöre oder ein Telefo...

Newbie

Hi   ich hab seit dieser Woche das IPhone X und leider Probleme mit Spotify, die ich davor mit meinem iPhone 7 Plus nicht hatte.  Und zwar verschwindet der Ton komplett, wenn ich mir bei...

1120 Views

0 replies

0 likes

  • 1120 Views
  • 0 replies
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Error whenever trying to use app

Installed Bose Connect to use my headphones with and now the app refuses to load anything. Keep getting an error. I rebooted my device, uninstalled and reinstalled the app, logged back in and out, and even logged in and out of my wifi.Nothing has wor...

Newbie

Installed Bose Connect to use my headphones with and now the app refuses to load anything. Keep getting an error. I rebooted my device, uninstalled and reinstalled the app, logged back in and out, an...

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
  • 0 likes

iOS 11.0.3 Spotify v8.4.25 on İPhone 5s

Hey there, since last update (yesterday) Spotify has disappeared from BMW iDrive and it is not possible to bring it back. With another Phone (older Version) everything works as it should. May you plz check this? KRThorsten

Regular

Hey there,   since last update (yesterday) Spotify has disappeared from BMW iDrive and it is not possible to bring it back. With another Phone (older Version) everything works as it should.&nb...

fedscott

Casual Listener

894 Views

2 replies

2 likes

iDrive BMW iOS
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  • 2 replies
  • 2 likes

Offline synchronisiert nicht bzw Downloads sind nach 1-2 tagen wieder weg

Ich nutze Spotify jetzt schon sehr langeBin eigentlich auch immer zufrieden gewesen .Nur seit ich Spotify neu installiert habe weil es ein paar Macken hatte, sind meine ganzen Downloads nach 1 bis 2 Tagen wieder weg und ich muss Alles neu auf meine S...

Newbie

Ich nutze Spotify jetzt schon sehr lange Bin eigentlich auch immer zufrieden gewesen . Nur seit ich Spotify neu installiert habe weil es ein paar Macken hatte, sind meine ganzen Downloads nach 1 bi...

mibra

Newbie

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Reverse sort order of playlist?

Spotify does the Exact opposite of what I want on my iPhone. On the Mac client, I can easily just sort by Added to get my latest added songs. On my spotify, I have to go to the bottom without me being able to reverse the sort order. I REALLY want to ...

Newbie

Spotify does the Exact opposite of what I want on my iPhone.   On the Mac client, I can easily just sort by Added to get my latest added songs. On my spotify, I have to go to the bottom with...

roberthendrikse

Newbie

7588 Views

10 replies

40 likes

  • 7588 Views
  • 10 replies
  • 40 likes

Spotify won't play the first two songs of an album.

(iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never play (even weeks later). The same thing happens if I go to the son...

Regular

(iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never ...

987 Views

0 replies

0 likes

doesn't play
first song issues
Help
Issues
songs won't play
sudden stopping
  • 987 Views
  • 0 replies
  • 0 likes

How do I get back 2 columns in the view?

Really cant suss out how to get back 2 columns in the view on ipad can you help? Kev

Regular

Really cant suss out how to get back 2 columns in the view on ipad can you help?   Kev

kevrayner

Regular

1003 Views

4 replies

0 likes

  • 1003 Views
  • 4 replies
  • 0 likes

bluetooth spotify car

I have the iphone X with iOS 11 since Wednesday. If I use spotify in the car, it works perfectly, but when I'm called and I hang up, Spotify does not work anymore. The same goes for my bluetooth speaker at home. In both cases, he indicates that I pla...

Casual Listener

I have the iphone X with iOS 11 since Wednesday. If I use spotify in the car, it works perfectly, but when I'm called and I hang up, Spotify does not work anymore. The same goes for my bluetooth spea...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes