Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36799 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102211 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430893 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298912 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi there - I just downloaded the update and my app won’t open, says app needs to be updated and to contact the developer. I’ve downloaded a new version of Spotify and it hasn’t helped the issue.
Hi there - I just downloaded the update and my app won’t open, says app needs to be updated and to contact the developer. I’ve downloaded a new version of Spotify and it hasn’t helped the issue.
Casual Listener
549 Views
1 replies
0 likes
For some weird reason no matter what I do I can not get my phone to keep playing the music when I lock it. It starts playing like a broken record and starts making glitching static noises until it eventually just stops playing music. Spotify itself s...
For some weird reason no matter what I do I can not get my phone to keep playing the music when I lock it. It starts playing like a broken record and starts making glitching static noises until it ev...
Casual Listener
780 Views
2 replies
0 likes
Hola Spotify team, no sé qué pasó con mi teléfono pero ahora no puedo cambiar canciones con la pantalla de inicio, tampoco desde los auriculares. No sé si tiene algo que ver con la app o con el teléfono en si. Agradezco su ayuda
Hola Spotify team, no sé qué pasó con mi teléfono pero ahora no puedo cambiar canciones con la pantalla de inicio, tampoco desde los auriculares. No sé si tiene algo que ver con la app o con el teléf...
1007 Views
0 replies
0 likes
please fix it.. its annoying.
please fix it.. its annoying.
644 Views
0 replies
0 likes
Spotify ın kendi sitesinde de premium olmasına rağmen hala mobil uygulamada free olarak gözüküyor
Spotify ın kendi sitesinde de premium olmasına rağmen hala mobil uygulamada free olarak gözüküyor
Newbie
542 Views
1 replies
1 likes
Hello - hoping someone can help. Apple support says its a software issue.I just got an iphone 7 with the stupid headphone adapter. If i am using spotify with my apple headphones but when I try to make or receive a call the mic wont work until i unplu...
Hello - hoping someone can help. Apple support says its a software issue. I just got an iphone 7 with the stupid headphone adapter. If i am using spotify with my apple headphones but when I try to m...
928 Views
0 replies
0 likes
I have spotify premium and an iPhone 5c. I've never had this problem before, but now when I open Messages, Spotify will automatically pause. It only does it with messages, not with any other apps. Any suggestions as to what I should do to fix this/do...
I have spotify premium and an iPhone 5c. I've never had this problem before, but now when I open Messages, Spotify will automatically pause. It only does it with messages, not with any other apps. An...
Newbie
34269 Views
3 replies
1 likes
Having problem while logging in, keep showing error 404 and not working ...
Having problem while logging in, keep showing error 404 and not working ...
383 Views
0 replies
0 likes
Hi guys, When I go to my library I often just shuffle all my saved songs, but recently this hasn't worked properly. It either only plays the last (±) 50 song I added most recently, or only plays songs from 2/3 artists. Quite annoying, please fix! Bes...
Hi guys, When I go to my library I often just shuffle all my saved songs, but recently this hasn't worked properly. It either only plays the last (±) 50 song I added most recently, or only p...
376 Views
0 replies
0 likes
Updated to 11.0.3Usually plug phone via usb to car stereo and sound comes from car speakersNow it will it connect and just plays thru phone even when plugged inOnly since this update has problem started
Updated to 11.0.3 Usually plug phone via usb to car stereo and sound comes from car speakers Now it will it connect and just plays thru phone even when plugged in Only since this update has proble...
382 Views
0 replies
0 likes
Hey guys, I just bought a song on iTunes ("Purchased AAC") which is not available on Spotify, which I then added to Spotify via "Local Files">"Add to Playlist">"New Playlist." I then made sure that this new playlist, containing just this one song, wa...
Hey guys, I just bought a song on iTunes ("Purchased AAC") which is not available on Spotify, which I then added to Spotify via "Local Files">"Add to Playlist">"New Playlist." I then m...
368 Views
0 replies
0 likes
Hello everyone,I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn't even show an ad, it seems like it's hidden? Does a...
Hello everyone, I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn...
Regular
576 Views
2 replies
0 likes
Hello, I can't load the app on my Iphone, I've enough space so it should go well. Do you have any solutions ? Please help me
Hello, I can't load the app on my Iphone, I've enough space so it should go well. Do you have any solutions ? Please help me 🙂
Roadie
376 Views
1 replies
0 likes
Log in button and sign up button don’t work. I have just downloaded the app, I am new to Spotify. I’ve pressed these buttons over and over. I have deleted the app and reinstalled it with no avail. I finally achieved to step away from the log in page,...
Log in button and sign up button don’t work. I have just downloaded the app, I am new to Spotify. I’ve pressed these buttons over and over. I have deleted the app and reinstalled it with no avail.&nb...
Roadie
555 Views
1 replies
0 likes
Hello everyone,I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn't even show an ad, it seems like it's hidden? Does a...
Hello everyone, I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn...
Roadie
636 Views
1 replies
0 likes
Hello I’m trying premium. It’s really good at pc but on iPhone it doesn’t work if I click a home menu or browse(sometimes) menu it says “An error occurred Try again “ and I’m try to solve it1- Go to Spotify.com settings and remove offline devices 2-i...
Hello I’m trying premium. It’s really good at pc but on iPhone it doesn’t work if I click a home menu or browse(sometimes) menu it says “An error occurred Try again “ and I’m try to solve it 1- Go t...
Roadie
2101 Views
10 replies
0 likes
Unable to login through both email and Facebook. Verified that all passwords are correct and have reset my Spotify password before first attempt.Through Facebook login I'm given error code 404. And the previous solution of generating an app password ...
Unable to login through both email and Facebook. Verified that all passwords are correct and have reset my Spotify password before first attempt. Through Facebook login I'm given error code 404. And...
Casual Listener
609 Views
1 replies
0 likes
For the second time this month I've had to delete and reinstall the Spotify app (6.5.0.1655) on my iPhone (iOS 10.0.2) just so I can free up storage space that iOS "thinks" Spotify is taking up. Today on the "Manage Storage" screen under Settings>Gen...
For the second time this month I've had to delete and reinstall the Spotify app (6.5.0.1655) on my iPhone (iOS 10.0.2) just so I can free up storage space that iOS "thinks" Spotify is taking up...
Music Fan
2882 Views
2 replies
3 likes
The Spotify iPhone app will randomly stop playing or pause the music. This is very annoying, especially as I pay for Spotify Premium and expect a working service. I have noticed this mainly on my iPhone SE when listening to Spotify on the iPhone inde...
The Spotify iPhone app will randomly stop playing or pause the music. This is very annoying, especially as I pay for Spotify Premium and expect a working service. I have noticed this ma...
Newbie
1949 Views
2 replies
0 likes
Hello. After i took the new update for my iphone i cant control the music while the screen is locked. I know several of my friends have the same problem. Also cant control the volume. Is this becaue of the update? And will it come an update to patch ...
Hello. After i took the new update for my iphone i cant control the music while the screen is locked. I know several of my friends have the same problem. Also cant control the volume. Is this becaue ...
555 Views
0 replies
1 likes
