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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36778 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102169 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1285 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298890 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125684 Views

19 replies

38 likes

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  • 19 replies
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iOS App pauses and maximizes volume - web player conflict

I'm on iOS11 / iPhone 6s, have Spotify premium. Every few hours or so (no clear cause or timing frequency) my music pauses and when I open my phone / go to Spotify it has a pop-up that asks me if I want to "Continue playing on Web Player" or play mus...

Newbie

I'm on iOS11 / iPhone 6s, have Spotify premium. Every few hours or so (no clear cause or timing frequency) my music pauses and when I open my phone / go to Spotify it has a pop-up that asks me if I w...

3460 Views

0 replies

0 likes

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Reproducir en un iPhone desde carpeta

Hola,Tengo todas mis listas agrupadas en una carpeta, de esta forma reproduciendo desde carpeta y de forma aleatoria puedo escuchar canciones de diferentes temáticas al saltar de una lista a otra. En ordenador lo puedo hacer, pero desde hace unos mes...

Newbie

Hola, Tengo todas mis listas agrupadas en una carpeta, de esta forma reproduciendo desde carpeta y de forma aleatoria puedo escuchar canciones de diferentes temáticas al saltar de una lista a otra. ...

eliweb

Newbie

943 Views

1 replies

2 likes

  • 943 Views
  • 1 replies
  • 2 likes

8.4.24 CarPlay steering wheel controls

CarPlay steering wheel controls do not work anymore with Spotify 8.4.24 on iPhone 7 Plus, iOS 11.0.1. Volume is fine, skipping tracks is completely broken. Pressing on the screen is fine and other apps are fine with the wheel controls, seems to just ...

Regular

CarPlay steering wheel controls do not work anymore with Spotify 8.4.24 on iPhone 7 Plus, iOS 11.0.1. Volume is fine, skipping tracks is completely broken. Pressing on the screen is fine and other ap...

mmaj

Casual Listener

1420 Views

3 replies

0 likes

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  • 3 replies
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Won’t save followed artists

I just spent an hour following my favoritism artists, only to have them all deleted when I closed the app. I tried opening Spotify on my laptop instead, and it still showed zero followed artists. Whyyyhh

Newbie

I just spent an hour following my favoritism artists, only to have them all deleted when I closed the app. I tried opening Spotify on my laptop instead, and it still showed zero followed artists. Why...

380 Views

0 replies

0 likes

  • 380 Views
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Superuser Contribution Why do I get ads n Spotify Premium?

Hey everyone, Earlier today when I was listening to a song, an ad from Facebook popped up out of nowhere, this isn't the first time I've gotten an ad either. Why does this happen, and has this happened to anyone else?

Regular

Hey everyone,   Earlier today when I was listening to a song, an ad from Facebook popped up out of nowhere, this isn't the first time I've gotten an ad either. Why does this happen, and has th...

KDtheman

Regular

573 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify Premium question?

Hello everyone,I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn't even show an ad, it seems like it's hidden? Does a...

Regular

Hello everyone, I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn...

KDtheman

Regular

861 Views

5 replies

0 likes

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  • 5 replies
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Pagamento

Boa noite, Possuo o plano familiar, contudo o cartão que estava para pagar era o da minha noiva, pois bem, troquei o meio de pagamento para o meu cartão de crédito e logo após a mudança da forma de pagamento veio no meu cartão cobrando 10,00. Alguém ...

Newbie

Boa noite,   Possuo o plano familiar, contudo o cartão que estava para pagar era o da minha noiva, pois bem, troquei o meio de pagamento para o meu cartão de crédito e logo após a mudança da f...

302 Views

0 replies

0 likes

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Error 408

Hello there. Got problems with logining into spotify via application. Registered via facebook. The current country on facebook was no listed, on spotify it lsited as United Kingdom and i cant switch it to any other. While i am try to login on applica...

Casual Listener

Hello there. Got problems with logining into spotify via application. Registered via facebook. The current country on facebook was no listed, on spotify it lsited as United Kingdom and i cant switch ...

jarredmorley

Roadie

697 Views

3 replies

0 likes

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  • 3 replies
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Random songs playing on premium member ship

I have paid for premium for a few months now but every time I click on a song to play it plays about 2 seconds of it then asks if I want to listen on ‘this iPhone’ Or ‘continue listening on this iphone’ when I click continue on this iPhone it starts ...

Newbie

I have paid for premium for a few months now but every time I click on a song to play it plays about 2 seconds of it then asks if I want to listen on ‘this iPhone’ Or ‘continue listening on this ipho...

282 Views

0 replies

0 likes

  • 282 Views
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Solved!! Have Spotify Premium for Family But My Wife and I Can't Listen at Same Time

Hi,I have Spotify Premium for Family but my wife and I can't listen to Spotify through our iPhones if the other one is listening. We each get a notification indicating that the other is listening. I thought the whole purpose of Spotify for Family was...

Casual Listener

Hi, I have Spotify Premium for Family but my wife and I can't listen to Spotify through our iPhones if the other one is listening. We each get a notification indicating that the other is listening.&...

davewilner

Newbie

1962 Views

3 replies

0 likes

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  • 3 replies
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Help help

I I have a premium Spotify account connected to my Facebook in which I have entered as an email my phone number. When I try to sign in I get a message that the info I entered was wrong. What can I do in order to get my account back

Casual Listener

I I have a premium Spotify account connected to my Facebook in which I have entered as an email my phone number. When I try to sign in I get a message that the info I entered was wrong. What can I do...

Efraim2000

Casual Listener

579 Views

2 replies

0 likes

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Bottom bar not accessible while listening

Hello,Can someone please help me with this?While I was driving and Spotify was running, at the bottom of the screen there lies the now playing info. However, the bottom bar with the buttons: Library, Search etc is gone and I have no idea how to acces...

Visitor

Hello, Can someone please help me with this? While I was driving and Spotify was running, at the bottom of the screen there lies the now playing info. However, the bottom bar with the buttons: Libr...

doriandieter

Newbie

1277 Views

3 replies

0 likes

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Searching my offline music only gives me some, not all

Before the iOS 11 update, I could "search" a band name in offline mode and it would give me ALL the songs I have in my playlist by that band. Now it seems it will only bring up 3-4 songs, not all of them. Sometimes I just want to listen to ONE album ...

Casual Listener

Before the iOS 11 update, I could "search" a band name in offline mode and it would give me ALL the songs I have in my playlist by that band. Now it seems it will only bring up 3-4 songs, not all of ...

385 Views

0 replies

0 likes

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Spotify app using too much memory on my iPhone 5s

I have a about 60 local files on my phone that are all 3 minute songs. That's it. For some reason, Spotify was taking up 1.5 GBs on my phone. I just deleted the app and reinstalled it with the same number of songs and now it is only taking up 550 MB....

Roadie

I have a about 60 local files on my phone that are all 3 minute songs. That's it. For some reason, Spotify was taking up 1.5 GBs on my phone. I just deleted the app and reinstalled it with the same n...

len1010

Regular

7737 Views

12 replies

2 likes

iOS
iphone
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Spotify issues with continuous play & error 127

Hello All, So my problems with spotify seem to be never ending.. Not only do i have my biggest unresolved issue regarding the problem associated with "this song is not available. if you have the file on your computer you can import it" when it comes ...

Casual Listener

Hello All,   So my problems with spotify seem to be never ending..   Not only do i have my biggest unresolved issue regarding the problem associated with "this song is not available. if...

1486 Views

0 replies

0 likes

Continuous play
Crossfade
error: 127
gapless playback
iphone mac
playlist download
syncing
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Can't delete a song from my playlist

Hi all!I used to be able to delete a song right off my playlist... I would simply slide a song to the left and a red "delete" square would come out and BAM! But now I can't do it.... Why is that?!

Regular

Hi all! I used to be able to delete a song right off my playlist... I would simply slide a song to the left and a red "delete" square would come out and BAM! But now I can't do it.... Why is that?!

tudohr

Newbie

17767 Views

14 replies

2 likes

  • 17767 Views
  • 14 replies
  • 2 likes

Solved!! buttons for repeat on android app

there are two buttons With two arrows.wtf do they do?something to do with repeat.they are totally not intuitive and nothing on screen explains what they do.it's ridiculous.there's no way to try to find out what they do without a bunch of waste of tim...

Music Fan

there are two buttons With two arrows. wtf do they do? something to do with repeat. they are totally not intuitive and nothing on screen explains what they do. it's ridiculous. there's no ...

hannah523

Newbie

72028 Views

4 replies

2 likes

repeat
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Specific Song Stops Playing at 40 seconds

Everytime I listen to the song "Come Home" by BAYNK, my song stops at 40 seconds exactly. I cant press play again to start it again. Luckily, I figured out a way to fix it but it is annoying. I have to fast forward the song to a point past 40 seconds...

Newbie

Everytime I listen to the song "Come Home" by BAYNK, my song stops at 40 seconds exactly. I cant press play again to start it again. Luckily, I figured out a way to fix it but it is annoying. I have ...

495 Views

0 replies

0 likes

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Swipe to queue a track

Randomly the swipe to queue is not working. I dont know in what situation it is, I can not reproduce the problem, but once a while it is not working and that is really annoying since years. Are there any plans to fix this issue?

Regular

Randomly the swipe to queue is not working. I dont know in what situation it is, I can not reproduce the problem, but once a while it is not working and that is really annoying since years.   ...

Messenger00

Regular

663 Views

1 replies

0 likes

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  • 1 replies
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App Not Opening on iOS 11.1

Hi there - I just downloaded the update and my app won’t open, says app needs to be updated and to contact the developer. I’ve downloaded a new version of Spotify and it hasn’t helped the issue.

Newbie

Hi there - I just downloaded the update and my app won’t open, says app needs to be updated and to contact the developer. I’ve downloaded a new version of Spotify and it hasn’t helped the issue.

mattfleaydaly

Casual Listener

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes