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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30117 Views

40 replies

9 likes

  • 30117 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94778 Views

115 replies

12 likes

Other
  • 94778 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

980 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293683 Views

60 replies

15 likes

  • 293683 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123677 Views

19 replies

38 likes

  • 123677 Views
  • 19 replies
  • 38 likes

Solved!! buttons for repeat on android app

there are two buttons With two arrows.wtf do they do?something to do with repeat.they are totally not intuitive and nothing on screen explains what they do.it's ridiculous.there's no way to try to find out what they do without a bunch of waste of tim...

Music Fan

there are two buttons With two arrows. wtf do they do? something to do with repeat. they are totally not intuitive and nothing on screen explains what they do. it's ridiculous. there's no ...

hannah523

Newbie

71952 Views

4 replies

2 likes

repeat
  • 71952 Views
  • 4 replies
  • 2 likes

Specific Song Stops Playing at 40 seconds

Everytime I listen to the song "Come Home" by BAYNK, my song stops at 40 seconds exactly. I cant press play again to start it again. Luckily, I figured out a way to fix it but it is annoying. I have to fast forward the song to a point past 40 seconds...

Newbie

Everytime I listen to the song "Come Home" by BAYNK, my song stops at 40 seconds exactly. I cant press play again to start it again. Luckily, I figured out a way to fix it but it is annoying. I have ...

485 Views

0 replies

0 likes

  • 485 Views
  • 0 replies
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Swipe to queue a track

Randomly the swipe to queue is not working. I dont know in what situation it is, I can not reproduce the problem, but once a while it is not working and that is really annoying since years. Are there any plans to fix this issue?

Regular

Randomly the swipe to queue is not working. I dont know in what situation it is, I can not reproduce the problem, but once a while it is not working and that is really annoying since years.   ...

Messenger00

Regular

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

App Not Opening on iOS 11.1

Hi there - I just downloaded the update and my app won’t open, says app needs to be updated and to contact the developer. I’ve downloaded a new version of Spotify and it hasn’t helped the issue.

Newbie

Hi there - I just downloaded the update and my app won’t open, says app needs to be updated and to contact the developer. I’ve downloaded a new version of Spotify and it hasn’t helped the issue.

mattfleaydaly

Casual Listener

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Every time I lock my iPhone 6s my Spotify starts glitching and playing like a broken record.

For some weird reason no matter what I do I can not get my phone to keep playing the music when I lock it. It starts playing like a broken record and starts making glitching static noises until it eventually just stops playing music. Spotify itself s...

Newbie

For some weird reason no matter what I do I can not get my phone to keep playing the music when I lock it. It starts playing like a broken record and starts making glitching static noises until it ev...

mattfleaydaly

Casual Listener

762 Views

2 replies

0 likes

  • 762 Views
  • 2 replies
  • 0 likes

Pantalla de Inicio

Hola Spotify team, no sé qué pasó con mi teléfono pero ahora no puedo cambiar canciones con la pantalla de inicio, tampoco desde los auriculares. No sé si tiene algo que ver con la app o con el teléfono en si. Agradezco su ayuda

Newbie

Hola Spotify team, no sé qué pasó con mi teléfono pero ahora no puedo cambiar canciones con la pantalla de inicio, tampoco desde los auriculares. No sé si tiene algo que ver con la app o con el teléf...

995 Views

0 replies

0 likes

  • 995 Views
  • 0 replies
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Hesabımı Vodafone Red ayrıcalığıyla aldığım kodla premium yapmama rağmen uygulamada free gözüküyor

Spotify ın kendi sitesinde de premium olmasına rağmen hala mobil uygulamada free olarak gözüküyor

Newbie

Spotify ın kendi sitesinde de premium olmasına rağmen hala mobil uygulamada free olarak gözüküyor

mdenktas

Newbie

522 Views

1 replies

1 likes

  • 522 Views
  • 1 replies
  • 1 likes

Iphone 7 Mic issue when receiving/placing phone calls

Hello - hoping someone can help. Apple support says its a software issue.I just got an iphone 7 with the stupid headphone adapter. If i am using spotify with my apple headphones but when I try to make or receive a call the mic wont work until i unplu...

Casual Listener

Hello - hoping someone can help. Apple support says its a software issue. I just got an iphone 7 with the stupid headphone adapter. If i am using spotify with my apple headphones but when I try to m...

918 Views

0 replies

0 likes

  • 918 Views
  • 0 replies
  • 0 likes

Music stops playing when Messages is opened

I have spotify premium and an iPhone 5c. I've never had this problem before, but now when I open Messages, Spotify will automatically pause. It only does it with messages, not with any other apps. Any suggestions as to what I should do to fix this/do...

Casual Listener

I have spotify premium and an iPhone 5c. I've never had this problem before, but now when I open Messages, Spotify will automatically pause. It only does it with messages, not with any other apps. An...

trapcitywitch

Newbie

34228 Views

3 replies

1 likes

  • 34228 Views
  • 3 replies
  • 1 likes

Error 404

Having problem while logging in, keep showing error 404 and not working ...

Newbie

Having problem while logging in, keep showing error 404 and not working ...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Shuffle doesn't work properly

Hi guys, When I go to my library I often just shuffle all my saved songs, but recently this hasn't worked properly. It either only plays the last (±) 50 song I added most recently, or only plays songs from 2/3 artists. Quite annoying, please fix! Bes...

Newbie

Hi guys,   When I go to my library I often just shuffle all my saved songs, but recently this hasn't worked properly. It either only plays the last (±) 50 song I added most recently, or only p...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Latest iOS update usb not working

Updated to 11.0.3Usually plug phone via usb to car stereo and sound comes from car speakersNow it will it connect and just plays thru phone even when plugged inOnly since this update has problem started

Casual Listener

Updated to 11.0.3 Usually plug phone via usb to car stereo and sound comes from car speakers Now it will it connect and just plays thru phone even when plugged in Only since this update has proble...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
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Local file not showing up on iPhone

Hey guys, I just bought a song on iTunes ("Purchased AAC") which is not available on Spotify, which I then added to Spotify via "Local Files">"Add to Playlist">"New Playlist." I then made sure that this new playlist, containing just this one song, wa...

Visitor

Hey guys,   I just bought a song on iTunes ("Purchased AAC") which is not available on Spotify, which I then added to Spotify via "Local Files">"Add to Playlist">"New Playlist." I then m...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Can someone help me?

Hello everyone,I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn't even show an ad, it seems like it's hidden? Does a...

Regular

Hello everyone, I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn...

KDtheman

Regular

540 Views

2 replies

0 likes

  • 540 Views
  • 2 replies
  • 0 likes

App Loading

Hello, I can't load the app on my Iphone, I've enough space so it should go well. Do you have any solutions ? Please help me

Newbie

Hello,   I can't load the app on my Iphone, I've enough space so it should go well.  Do you have any solutions ?  Please help me 🙂

jarredmorley

Roadie

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Spotify bugg?

Log in button and sign up button don’t work. I have just downloaded the app, I am new to Spotify. I’ve pressed these buttons over and over. I have deleted the app and reinstalled it with no avail. I finally achieved to step away from the log in page,...

Newbie

Log in button and sign up button don’t work. I have just downloaded the app, I am new to Spotify. I’ve pressed these buttons over and over. I have deleted the app and reinstalled it with no avail.&nb...

jarredmorley

Roadie

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Spotify Premium issue

Hello everyone,I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn't even show an ad, it seems like it's hidden? Does a...

Regular

Hello everyone, I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn...

jarredmorley

Roadie

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

iOS 11.0.3 Spotify v8.4.25 on İPhone 6s

Hello I’m trying premium. It’s really good at pc but on iPhone it doesn’t work if I click a home menu or browse(sometimes) menu it says “An error occurred Try again “ and I’m try to solve it1- Go to Spotify.com settings and remove offline devices 2-i...

Regular

Hello I’m trying premium. It’s really good at pc but on iPhone it doesn’t work if I click a home menu or browse(sometimes) menu it says “An error occurred Try again “ and I’m try to solve it 1- Go t...

QuiriniusGast

Roadie

2009 Views

10 replies

0 likes

  • 2009 Views
  • 10 replies
  • 0 likes

unable to login with either Facebook or email

Unable to login through both email and Facebook. Verified that all passwords are correct and have reset my Spotify password before first attempt.Through Facebook login I'm given error code 404. And the previous solution of generating an app password ...

Newbie

Unable to login through both email and Facebook. Verified that all passwords are correct and have reset my Spotify password before first attempt. Through Facebook login I'm given error code 404. And...

mugglenamehalle

Casual Listener

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes