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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246600 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131760 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3350 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309972 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133629 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Menu Bar

I have just become a paid user of Spotify in the last 24 hours and in doing so seem to have lost the menu bar down the bottom of my iphone 6s Does anyone know how I get it back as it seriously impairs the functionality of the App

Casual Listener

I have just become a paid user of Spotify in the last 24 hours and in doing so seem to have lost the menu bar down the bottom of my iphone 6s   Does anyone know how I get it back as it serious...

Scotteboy

Casual Listener

784 Views

2 replies

0 likes

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  • 2 replies
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Carplay, IOS 11.1.1 Issue

Recently updated my phone to IOS 11.1.1. Spotify used to work just fine, now it does not.It only produces sound, does not show display. Display is black I have a 2016 Chevy Malibu Hybrid Please help! I do not use the radio I only use Spotify and now ...

Newbie

Recently updated my phone to IOS 11.1.1.  Spotify used to work just fine, now it does not. It only produces sound, does not show display. Display is black  I have a 2016 Chevy Malibu Hyb...

Steveg0907

Newbie

627 Views

1 replies

0 likes

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  • 1 replies
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Help me

I need help I have A pulse plan with Fido my Spotify is included in the plan. Every three months my Spotify Go to free mode. can some one help me... plz contact me at [email protected]

Newbie

  I need help I have  A pulse plan with Fido my Spotify is included in the plan. Every three months my Spotify   Go to free mode. can some one help me... plz contact me at boxingchamp2...

474 Views

0 replies

0 likes

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After iOS 11, earphones activate Apple Music and don’t work on Spotify

Since I’ve updated to iOS 11, when I double click on the earphone control to skip song, it doesn’t work. Neither the play/stop. If I press once, to play, it opens Apple Music. The volume works fine on spotify. Also, on Apple Music I can skip, play an...

Casual Listener

Since I’ve updated to iOS 11, when I double click on the earphone control to skip song, it doesn’t work. Neither the play/stop. If I press once, to play, it opens Apple Music. The volume works fine o...

eSzeL

Newbie

33531 Views

32 replies

18 likes

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  • 32 replies
  • 18 likes

Menu Bar Disappearing After Closing Waze Banner

Currently running an iPhone 8 Plus 11.0.3 (Spotify 8.4.26.793). I have Waze enabled and the banner pops up only when connected to my car's bluetooth. Once I close this banner, the bottom navigational menu bar disappears and the only way to regain it ...

Newbie

Currently running an iPhone 8 Plus 11.0.3 (Spotify 8.4.26.793). I have Waze enabled and the banner pops up only when connected to my car's bluetooth. Once I close this banner, the bottom navigational...

669 Views

0 replies

1 likes

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  • 0 replies
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Offline

Since my last update of the phone I cant change my playlist or go online. Whats wrong?? I have premium account. Eva

Casual Listener

Since my last update of the phone I cant change my playlist or go online. Whats wrong?? I have premium account. Eva

334 Views

0 replies

0 likes

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Skoda / VW via Bluetooth: no Playlists available

Just a tiny issue: connections to current Skoda / VW audio systems via BT work fine, except for that the playlists are not transferred.

Regular

Just a tiny issue: connections to current Skoda / VW audio systems via BT work fine, except for that the playlists are not transferred.

larsLykke

Newbie

1917 Views

1 replies

0 likes

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  • 1 replies
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Possible percent encoding bug [MacOS, iOS]

Making a search request with the a percent (%) character seems to break searches on the iOS and Desktop (MacOS) app. Possibly related to this issue, You cannot open Podcasts with a '%' in the title. Trying to open the podcast '99% Invisible' results ...

Newbie

Making a search request with the a percent (%) character seems to break searches on the iOS and Desktop (MacOS) app.   Possibly related to this issue, You cannot open Podcasts with a '%' in th...

pattern23

Newbie

576 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Can´t hear music after talking with Siri

Okay, I've this problem from like a week ago, and what just do is hold the home bottom of mi iPhone during the music, it stops, then I finish with talking with Siri, then I click on "play" to listen again to the music... but, I can't hear anything. M...

Newbie

Okay, I've this problem from like a week ago, and what just do is hold the home bottom of mi iPhone during the music, it stops, then I finish with talking with Siri, then I click on "play" to listen ...

Mcjensen43

Casual Listener

1182 Views

2 replies

0 likes

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how to use spotify premium with out app on iphone 4

i cant find any way to use my account on iphone 4 ios 7.1 as the app is ios 9 and iphone4 dosnt upgrade softwear anymore PLEASE HELP

Newbie

i cant find any way to use my account on iphone 4 ios 7.1 as the app is ios 9 and iphone4 dosnt upgrade softwear anymore  PLEASE HELP  

384 Views

0 replies

0 likes

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Spotify offline mode

I use spotify in ipad mini and my premium account is over. But ı can still listen downloaded music in offline mode . I thing this is a bug and maybe you will fix this problem.

Newbie

I use spotify in ipad mini and my premium account is over. But ı can still listen downloaded music in offline mode . I thing this is a bug and maybe you will fix this problem. 

417 Views

0 replies

0 likes

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When is Anastasia (original Broadway cast recording) coming out?

Hi so Anastasia was released yesterday and I really wanted to listen to it because in a month or so, I'm going to New York and I need to listen to the Anastasia album in case I wanna buy it before they run out of tickets. Please respond ASAP

Casual Listener

Hi so Anastasia was released yesterday and I really wanted to listen to it because in a month or so, I'm going to New York and I need to listen to the Anastasia album in case I wanna buy it before th...

neonnath

Newbie

10525 Views

6 replies

18 likes

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  • 6 replies
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Playback problems

Hello Recently Spotify from my i Pad has stopped playing correctly. Basically it plays 4-5 songs and then it stops showing an error message that says "Playback failed. Please try reloading the video." Have uninstalled and reinstalled. Rebooted i Pad ...

Casual Listener

Hello   Recently Spotify from my i Pad has stopped playing correctly. Basically it plays 4-5 songs and then it stops showing an error message that says "Playback failed. Please try reloading t...

karlibaba

Casual Listener

889 Views

3 replies

0 likes

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  • 3 replies
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USB Car compatibility

Is anyone else having trouble playing music from Spotify in the car via USB? I have a Kia and I have this feature and love using t because it plays music and charges my phone at the same time. After the last two updates, I am no longer able to play m...

Newbie

Is anyone else having trouble playing music from Spotify in the car via USB? I have a Kia and I have this feature and love using t because it plays music and charges my phone at the same time. After ...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

All downloaded songs are not showing when Wifi is not on and there are other issues aswell

Ever since the most recent Spotity update, my app has been having a lot of issues. I have an Iphone 6. Firstly, not all my downloaded songs are showing when I type something into the search bar. For example, I have download a lot of songs from The Be...

Casual Listener

Ever since the most recent Spotity update, my app has been having a lot of issues. I have an Iphone 6.   Firstly, not all my downloaded songs are showing when I type something into the search ...

AliArshad96

Casual Listener

440 Views

1 replies

0 likes

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  • 1 replies
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How do I play just one song on Spotify

Okay so I recently started sharing a family account so I have premium,and sometimes I want to just play one single song and then nothing else after that. But Spotify literally always plays a song after that whether it be from the same playlist or it ...

Newbie

Okay so I recently started sharing a family account so I have premium,and sometimes I want to just play one single song and then nothing else after that. But Spotify literally always plays a song aft...

hslopez

Newbie

13545 Views

2 replies

0 likes

  • 13545 Views
  • 2 replies
  • 0 likes