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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Weiwe

Visitor

258542 Views

57 replies

14 likes

  • 258542 Views
  • 57 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

165234 Views

507 replies

108 likes

  • 165234 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

110998 Views

19 replies

38 likes

  • 110998 Views
  • 19 replies
  • 38 likes

Solved!! Premium issues

Hello!I purchased premium earlier this week and I've noticed that I can't use shuffle at all. When I try to activate shuffle it says "you need premium to use shuffle" or something like that and I can't also use the repeat button. It only goes on so i...

Casual Listener

Hello! I purchased premium earlier this week and I've noticed that I can't use shuffle at all. When I try to activate shuffle it says "you need premium to use shuffle" or something like that and I...

Woodkidd

Casual Listener

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
  • 0 likes

How do I stop having to continue clearing songs added to "My Music"

How do I stop having to constantly clear songs added to "My Music"? I use an iPad, and every time I listen to, or search for more songs, I end up having to spend a lot of time clearing songs from "My Music". Why are these songs added to "My Music" li...

Newbie

How do I stop having to constantly clear songs added to "My Music"? I use an iPad, and every time I listen to, or search for more songs, I end up having to spend a lot of time clearing songs from "My...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

problems playing spotify

everytime i try playing spotify on my phone being plugged into charger, it stops playing and asks me what device to play on, so i select iphone and it strat s again for 3 seconds and repeats.

Newbie

everytime i try playing spotify on my phone being plugged into charger, it stops playing and asks me what device to play on, so i select iphone and it strat s again for 3 seconds and repeats.

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

iPhone app quits

Every time I open the app on my iPhone 7 it just quits. How can I fix this issue?

Newbie

Every time I open the app on my iPhone 7 it just quits.  How can I fix this issue?

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Won't let me download

Spotify says I have exceeded all my available downloads even when I have removed ALL downloads from my iPhone 6. I am paying for premium so this should not be happening and it wasn't doing this until a month or so ago. Can anyone tell me why this mig...

Casual Listener

Spotify says I have exceeded all my available downloads even when I have removed ALL downloads from my iPhone 6. I am paying for premium so this should not be happening and it wasn't doing this until...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

I only see "Your Playlists" at the bottom.

This is insanely frustrating. All im trying to do is use the features that were advertised when I subscribed to premium. But at the bottom right, where I'm supposed to see the "Your Music" icon, I only see a "Your Playlists" icon. It doesn't let me a...

Newbie

This is insanely frustrating.   All im trying to do is use the features that were advertised when I subscribed to premium. But at the bottom right, where I'm supposed to see the "Your Music" i...

user-removed

Not applicable

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

push problems

Hello, even though all push notifications are turned on I never receive any. Currently using a iphone 6 running the latest ios

Newbie

Hello, even though all push notifications are turned on I never receive any. Currently using a iphone 6 running the latest ios

333 Views

0 replies

1 likes

  • 333 Views
  • 0 replies
  • 1 likes

Shuffle automatically turns on after I’ve turned it off

I’ve seen a few of these issues posted and tried the solutions given but the issue is still happening for me.I’ve noticed that if I’m listening to an album with Spotify premium and wanting to hear it straight through in order I am unable to. The firs...

Newbie

I’ve seen a few of these issues posted and tried the solutions given but the issue is still happening for me. I’ve noticed that if I’m listening to an album with Spotify premium and wanting to hea...

megalodious

Newbie

985 Views

1 replies

1 likes

  • 985 Views
  • 1 replies
  • 1 likes

Premium issue

I have premium but it keeps telling me to activate my premium and I have signed in and out and still the same problem. Every time I press shuffle to get off shuffle, I get the message "you have found a premium feature" and the same with skipping back...

Casual Listener

I have premium but it keeps telling me to activate my premium and I have signed in and out and still the same problem. Every time I press shuffle to get off shuffle, I get the message "you have found...

jakecom98

Casual Listener

454 Views

2 replies

0 likes

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  • 2 replies
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More payment options.

Hey i paid my premium and I can download my somgs but i cant do anything else. No shuffle, no skipping songs, also i cant put songs on the waitlist...

Newbie

Hey i paid my premium and I can download my somgs but i cant do anything else. No shuffle, no skipping songs, also i cant put songs on the waitlist...

Maxim

Spotify Star

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

Download Folder Missing

Hello,Why doesn't my iPhone app have a "Downloads" folder? My friend has a folder that shows all her downloaded songs or albums. I have to manually search each song I want to hear and I'd rather have all my downloaded songs in one place.

Newbie

Hello, Why doesn't my iPhone app have a "Downloads" folder? My friend has a folder that shows all her downloaded songs or albums. I have to manually search each song I want to hear and I'd rather ...

Jillyfern

Casual Listener

3157 Views

8 replies

6 likes

  • 3157 Views
  • 8 replies
  • 6 likes

Cannot access my account

I am paying for premium but when trying to access I always get the same pop up window saying I am only allowed to use Spotify abroad for 14 days.I have logged out from Spotify on all my devices.Still I am prevented from logging in.How can I get acces...

Newbie

I am paying for premium but when trying to access I always get the same pop up window saying I am only allowed to use Spotify abroad for 14 days. I have logged out from Spotify on all my devices. S...

257 Views

0 replies

0 likes

  • 257 Views
  • 0 replies
  • 0 likes

Playlist sorting problem

I recently got a new phone, an iPhone, and when I downloaded Spotify, my main playlist is showing the wrong order, such as a full album in the playlist shows and plays in the wrong order. My PC and old phone both show the list in the correct order, a...

Casual Listener

I recently got a new phone, an iPhone, and when I downloaded Spotify, my main playlist is showing the wrong order, such as a full album in the playlist shows and plays in the wrong order. My PC and o...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

Not all synced local files play anymore

On my iPhone 6 which is in impeccable condition, some of my synced songs suddenly don't pkay anymore after I updated the app. I tried syncing them again and changing the formats but all the songs will always appear as downloaded but they won't play. ...

Newbie

On my iPhone 6 which is in impeccable condition, some of my synced songs suddenly don't pkay anymore after I updated the app. I tried syncing them again and changing the formats but all the songs wil...

230 Views

0 replies

0 likes

  • 230 Views
  • 0 replies
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Easily delete all songs in library.

I am wanting to delete all of my songs from my library. I want to start over and not be so trigger happy when it comes to adding music. When I added these songs I was able to just click one button per track (desktop), now I have to click the three do...

Casual Listener

I am wanting to delete all of my songs from my library.  I want to start over and not be so trigger happy when it comes to adding music.  When I added these songs I was able to just click o...

ElleJohnston

Regular

1839 Views

1 replies

0 likes

  • 1839 Views
  • 1 replies
  • 0 likes

bottom right menu changed

my bottom right menu appears to be 'your playlists' instead of 'your library' how can i get 'your library' menu back?

Casual Listener

my bottom right menu appears to be 'your playlists' instead of 'your library' how can i get 'your library' menu back?

Acoustics

Casual Listener

1315 Views

9 replies

0 likes

  • 1315 Views
  • 9 replies
  • 0 likes

Mobile data after app update

Not sure if it's a Spotify issue or an iOS issue but here goes, hopefully someone else has seen it.I have automatic update downloads enabled in the appstore so never notice when Spotify receives an update; I also have Mobile data switched off for spo...

Regular

Not sure if it's a Spotify issue or an iOS issue but here goes, hopefully someone else has seen it. I have automatic update downloads enabled in the appstore so never notice when Spotify receives ...

495 Views

0 replies

0 likes

offline data
  • 495 Views
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  • 0 likes