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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43117 Views

43 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108504 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1613 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301691 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127644 Views

19 replies

38 likes

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Music Stops playing when i open Puffin

So im using this broswer called Puffin on my IOS 11.1.1 ipad for reading and stuff.It have worked for me previously to put on Spotify so i can listen while reading; however i did have to press play again after opening Puffin. Now i cant do that. Ever...

Newbie

So im using this broswer called Puffin on my IOS 11.1.1 ipad for reading and stuff. It have worked for me previously to put on Spotify so i can listen while reading; however i did have to press play...

Bethany_Dawn

Community Legend

972 Views

1 replies

0 likes

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No autoplay option

Hello,just switched over to an iPhone 7 Plus. The autoplay button is gone from the playback menu. Weird. Pics of current playback menu. Old phone had autoplay right under “play feedback sounds” Any idea how to find it?

Newbie

Hello, just switched over to an iPhone 7 Plus. The autoplay button is gone from the playback menu. Weird. Pics of current playback menu. Old phone had autoplay right under “play feedback sounds” &n...

Bethany_Dawn

Community Legend

1408 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify won't connect to my wifi

Hi! Spotify won't connect to my wifi. When it connects it is very slow. On mobile data and on other wifi network it works fine. Tried to restart the phone and the router but it didn't helped and I also tried to reinstal the app but it didn't helped e...

Casual Listener

Hi!  Spotify won't connect to my wifi. When it connects it is very slow. On mobile data and on other wifi network it works fine. Tried to restart the phone and the router but it didn'...

Bethany_Dawn

Community Legend

5865 Views

4 replies

0 likes

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Bug report: picked up fellow driver's music apparently

Specs: 2016 Mazda 3 sedan, iPhone 5s, iOS 10.3. As I was driving last night on a busy road (PCH in Los Angeles) my music switched to another user's music list. I have never listened to this user's playlist or the songs that came up. I imagine I drove...

Casual Listener

Specs: 2016 Mazda 3 sedan, iPhone 5s, iOS 10.3.   As I was driving last night on a busy road (PCH in Los Angeles) my music switched to another user's music list. I have never listened to this ...

310 Views

0 replies

0 likes

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Bug report: LinkedIn education app causes spotify music to run at 1.5x

Hi, I use the LinkedIn Learning app to watch and listen to courses. It plays videos and allows you to turn off the screen and keep listening to the audio. iPhone 5 with 10.3 iOS. I listen to the videos at 1.5x. When I am listening to a video, then st...

Casual Listener

Hi,   I use the LinkedIn Learning app to watch and listen to courses. It plays videos and allows you to turn off the screen and keep listening to the audio. iPhone 5 with 10.3 iOS.  &nbs...

413 Views

0 replies

0 likes

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Solved!! Starred turned upside down?

Yesterday the order of my Starred list turned upside down in my iPhone - on my laptop it's still right. I want to correct it, since it's very important to me to listen to the songs in a particular order and I always used Starred... How can I fix this...

Regular

Yesterday the order of my Starred list turned upside down in my iPhone - on my laptop it's still right. I want to correct it, since it's very important to me to listen to the songs in a particular or...

1296533645

Newbie

11032 Views

18 replies

2 likes

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URGENT HELP: Spotify will no longer send mp3 files to my iPhone

I can't get mp3 files to go to my iphone any more. First, I download them from Beatport. Then I move them to a folder on my mac that has been added to local files. I usually create a playlist and add some of those files there, and select download so ...

Regular

I can't get mp3 files to go to my iphone any more.  First, I download them from Beatport.  Then I move them to a folder on my mac that has been added to local files.  I usually create ...

401 Views

0 replies

1 likes

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Spotify functioning as if I’m not playing anything and won’t let me see now playing

I have Spotify premium for student and my spotify app hasn't been showing the green highlight it does usually for the current song playing and the now playing tab and drag up menu is not showing and all it says in my control center while it's playing...

Newbie

I have Spotify premium for student and my spotify app hasn't been showing the green highlight it does usually for the current song playing and the now playing tab and drag up menu is not showing and ...

327 Views

0 replies

0 likes

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Superuser Contribution iPod Touch randomly stops playing

I'm posting here because I figure an iPod Touch is close to an iPhone. I select a radio station and start playing it. Then at random intervals, it just stops playing. I haven't touched it since it started playing. Like it has timed out or something. ...

Casual Listener

I'm posting here because I figure an iPod Touch is close to an iPhone. I select a radio station and start playing it. Then at random intervals, it just stops playing. I haven't touched it since it st...

1236029480

Casual Listener

3794 Views

3 replies

0 likes

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Solved!! iOS 10 - BMW Connected Drive - loosing connection

hi, since upgrading to iOS 10 spotify does not work as expecpted with connected drive. it looses the connection to the car every 10 to 20 seconds. when the connection is lost the screen on the iPhone changes from the "Spotify - BMW - Security Screen"...

Music Fan

hi,   since upgrading to iOS 10 spotify does not work as expecpted with connected drive. it looses the connection to the car every 10 to 20 seconds. when the connection is lost the screen on t...

Paxman

Newbie

43490 Views

16 replies

0 likes

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Solved!! Spodify crashes my iphone 6 using 11.0.3

I down loaded Spodify 2 weeks ago and everything was fine. On 10/16/17, I updated my iphone 6 to OS11.0.3. Since the update, everytime I use Spodify, my entire phone crashes within the first 30 minutes of Spodify use. This has happened 4 times so far...

Casual Listener

I down loaded Spodify 2 weeks ago and everything was fine.  On 10/16/17, I updated my iphone 6 to OS11.0.3.  Since the update, everytime I use Spodify, my entire phone crashes within the fi...

giftguys

Casual Listener

846 Views

1 replies

0 likes

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Solved!! New UI adapted to iOS 11

Hey folks!Is it possible a redesign to adapt the Spotify to the new iOS 11 style like these images below?All the best.

Composer

Hey folks! Is it possible a redesign to adapt the Spotify to the new iOS 11 style like these images below? All the best.

Luke

Community Legend

1667 Views

3 replies

0 likes

bold
iOS11
label
redesign
style
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Solved!! i don't receive push notifications

Iphone 7IOS 10.3.1Spotifiy 8.4.0.623I turned the notifications on, but i dont receive any messages. Greetings!

Visitor

Iphone 7 IOS 10.3.1 Spotifiy 8.4.0.623 I turned the notifications on, but i dont receive any messages.    Greetings! 

KiksmedOst

Newbie

1452 Views

2 replies

0 likes

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  • 2 replies
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Start tab is missing on ipad

Hi, I am missing the start page on my iPad spotify App. On my other devices I have a start tab with recommendations, playlists I’ve listened to,etc. Any suggestions? The button used to be on the bottom on the left side

Casual Listener

Hi, I am missing the start page on my iPad spotify App. On my other devices I have a start tab with recommendations, playlists I’ve listened to,etc. Any suggestions? The button used to be on the bott...

whoknowsmikel

Casual Listener

786 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

AirPods

Hi - why when removing AirPod from ear music doesnt pause like apple music app? any idea?

Regular

Hi - why when removing AirPod from ear music doesnt pause like apple music app? any idea?

Djordjie

Newbie

20493 Views

15 replies

0 likes

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iPhone X - potential bug report

Hey all - not sure if this is the right place for bugs but here we go - if I’m listening on Spotify, on an iPhone X, I then go to record and send an ‘animoji’ It pauses playback to record the audio for the Animoji, but then when you resume, there is ...

Casual Listener

Hey all - not sure if this is the right place for bugs but here we go -    if I’m listening on Spotify, on an iPhone X, I then go to record and send an ‘animoji’ It pauses playback to rec...

NobNob

Music Fan

2091 Views

8 replies

10 likes

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  • 8 replies
  • 10 likes

Family premium

Hello can anyone help me! I bought the family premium but the other people in the account can't play spotify on premium. when they answer the invitation and confirm the account, the settings say still account 'free' and not premium...

Newbie

Hello can anyone help me! I bought the family premium but the other people in the account can't play spotify on premium. when they answer the invitation and confirm the account, the settings say stil...

Fishtaco

Community Legend

326 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Offline playlist on ipod touch 6th generation

Hello Everbody, We want to buy a ipod touch for our daughter.I would like to know if its possible to have an offline playlist on an Ipod touch 6th Generation. (with a premium subscription) Thanks, Diana

Newbie

Hello Everbody,   We want to buy a ipod touch for our daughter. I would like to know if its possible to have an offline playlist on an Ipod touch 6th Generation. (with a premium subscription)...

Fishtaco

Community Legend

1674 Views

1 replies

0 likes

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  • 1 replies
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Spotify won't play the first two songs of an album.

(iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never play (even weeks later). The same thing happens if I go to the son...

Regular

(iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never ...

375 Views

0 replies

1 likes

  • 375 Views
  • 0 replies
  • 1 likes

Low volume on iPhone (iOS 10.3.3)

Hi guys,I've been using Spotify premium for a long, but now I'm facing this problem: the application volume (both on my car system, connect via USB and CarPlay, and on my Bluetooth headphones) is way too low. I've already checked iPhone volume limita...

Newbie

Hi guys, I've been using Spotify premium for a long, but now I'm facing this problem: the application volume (both on my car system, connect via USB and CarPlay, and on my Bluetooth headphones) is w...

rickcoenen

Casual Listener

2052 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes