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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242087 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124911 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2979 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307709 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132012 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Skoda / VW via Bluetooth: no Playlists available

Just a tiny issue: connections to current Skoda / VW audio systems via BT work fine, except for that the playlists are not transferred.

Regular

Just a tiny issue: connections to current Skoda / VW audio systems via BT work fine, except for that the playlists are not transferred.

larsLykke

Newbie

1909 Views

1 replies

0 likes

  • 1909 Views
  • 1 replies
  • 0 likes

Possible percent encoding bug [MacOS, iOS]

Making a search request with the a percent (%) character seems to break searches on the iOS and Desktop (MacOS) app. Possibly related to this issue, You cannot open Podcasts with a '%' in the title. Trying to open the podcast '99% Invisible' results ...

Newbie

Making a search request with the a percent (%) character seems to break searches on the iOS and Desktop (MacOS) app.   Possibly related to this issue, You cannot open Podcasts with a '%' in th...

pattern23

Newbie

561 Views

1 replies

1 likes

  • 561 Views
  • 1 replies
  • 1 likes

Can´t hear music after talking with Siri

Okay, I've this problem from like a week ago, and what just do is hold the home bottom of mi iPhone during the music, it stops, then I finish with talking with Siri, then I click on "play" to listen again to the music... but, I can't hear anything. M...

Newbie

Okay, I've this problem from like a week ago, and what just do is hold the home bottom of mi iPhone during the music, it stops, then I finish with talking with Siri, then I click on "play" to listen ...

Mcjensen43

Casual Listener

1170 Views

2 replies

0 likes

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how to use spotify premium with out app on iphone 4

i cant find any way to use my account on iphone 4 ios 7.1 as the app is ios 9 and iphone4 dosnt upgrade softwear anymore PLEASE HELP

Newbie

i cant find any way to use my account on iphone 4 ios 7.1 as the app is ios 9 and iphone4 dosnt upgrade softwear anymore  PLEASE HELP  

377 Views

0 replies

0 likes

  • 377 Views
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Spotify offline mode

I use spotify in ipad mini and my premium account is over. But ı can still listen downloaded music in offline mode . I thing this is a bug and maybe you will fix this problem.

Newbie

I use spotify in ipad mini and my premium account is over. But ı can still listen downloaded music in offline mode . I thing this is a bug and maybe you will fix this problem. 

409 Views

0 replies

0 likes

  • 409 Views
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When is Anastasia (original Broadway cast recording) coming out?

Hi so Anastasia was released yesterday and I really wanted to listen to it because in a month or so, I'm going to New York and I need to listen to the Anastasia album in case I wanna buy it before they run out of tickets. Please respond ASAP

Casual Listener

Hi so Anastasia was released yesterday and I really wanted to listen to it because in a month or so, I'm going to New York and I need to listen to the Anastasia album in case I wanna buy it before th...

neonnath

Newbie

10506 Views

6 replies

18 likes

  • 10506 Views
  • 6 replies
  • 18 likes

Playback problems

Hello Recently Spotify from my i Pad has stopped playing correctly. Basically it plays 4-5 songs and then it stops showing an error message that says "Playback failed. Please try reloading the video." Have uninstalled and reinstalled. Rebooted i Pad ...

Casual Listener

Hello   Recently Spotify from my i Pad has stopped playing correctly. Basically it plays 4-5 songs and then it stops showing an error message that says "Playback failed. Please try reloading t...

karlibaba

Casual Listener

868 Views

3 replies

0 likes

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  • 3 replies
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USB Car compatibility

Is anyone else having trouble playing music from Spotify in the car via USB? I have a Kia and I have this feature and love using t because it plays music and charges my phone at the same time. After the last two updates, I am no longer able to play m...

Newbie

Is anyone else having trouble playing music from Spotify in the car via USB? I have a Kia and I have this feature and love using t because it plays music and charges my phone at the same time. After ...

464 Views

0 replies

0 likes

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All downloaded songs are not showing when Wifi is not on and there are other issues aswell

Ever since the most recent Spotity update, my app has been having a lot of issues. I have an Iphone 6. Firstly, not all my downloaded songs are showing when I type something into the search bar. For example, I have download a lot of songs from The Be...

Casual Listener

Ever since the most recent Spotity update, my app has been having a lot of issues. I have an Iphone 6.   Firstly, not all my downloaded songs are showing when I type something into the search ...

AliArshad96

Casual Listener

430 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How do I play just one song on Spotify

Okay so I recently started sharing a family account so I have premium,and sometimes I want to just play one single song and then nothing else after that. But Spotify literally always plays a song after that whether it be from the same playlist or it ...

Newbie

Okay so I recently started sharing a family account so I have premium,and sometimes I want to just play one single song and then nothing else after that. But Spotify literally always plays a song aft...

hslopez

Newbie

13517 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Link to all playlists for mobile app

I'm looking to house my Spotify playlists within an app as a web view, so that users can scroll through the playlist options. How do I find/create a link that will take users to pull all playlists at once? I have four playlists, total, and need to pr...

Newbie

I'm looking to house my Spotify playlists within an app as a web view, so that users can scroll through the playlist options. How do I find/create a link that will take users to pull all playlists at...

335 Views

0 replies

0 likes

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  • 0 replies
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Download button missing from Spotify app installed in my IPad (IOS 11.11

After installing the latest IOS update, the Download button has gone missing from my IPad. However, this did not happen to my Iphone7 installed with similar latest IOS. My subscription is Premium level. Tried log out / log in, uninstalled / reinstall...

Newbie

After installing the latest IOS update, the Download button has gone missing from my IPad.  However, this did not happen to my Iphone7 installed with similar latest IOS.   My subscription...

1234 Views

0 replies

10 likes

  • 1234 Views
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  • 10 likes

New Phone and Local Files from Mac

Dear Spotify Community, I have a bunch of music files synched locally on my Mac with a folder. The files appear on my Mac without any issues. However, on my new phone, when signed into my premium account, the playlist name shows but not every file th...

Casual Listener

Dear Spotify Community,   I have a bunch of music files synched locally on my Mac with a folder. The files appear on my Mac without any issues. However, on my new phone, when signed into my pr...

amitsbajaj

Casual Listener

694 Views

3 replies

0 likes

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  • 3 replies
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Offline Search

Something seems to have changed in a more recent update. When searching while offline, I used to be able to put in an artist name and pull up a long list of every song I have by or featuring them. Now, I only show 4 results of which the artist’s name...

Casual Listener

Something seems to have changed in a more recent update. When searching while offline, I used to be able to put in an artist name and pull up a long list of every song I have by or featuring them. No...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
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iPhone 7 - iOS 11.1 can’t log in

Hi, I have just got the new iPhone 7 and installed Spotify, when I get the screen asking to create an account or sign in and I press sign in nothing happens the on screen buttons change slightly to acknowledge that I have pressed it but nothing chang...

Newbie

Hi,   I have just got the new iPhone 7 and installed Spotify, when I get the screen asking to create an account or sign in and I press sign in nothing happens the on screen buttons change slig...

bitbrk

Casual Listener

1051 Views

2 replies

1 likes

  • 1051 Views
  • 2 replies
  • 1 likes

Solved!! iPhone App: Do not play album in shuffle mode by default.

In the iPhone app, when you select an album to play, it is played back in shuffle mode by default. This means that if you're not paying attention, you'll inadvertently listen to the tracks of an album order. I don't see anyone good reason why the def...

Music Fan

In the iPhone app, when you select an album to play, it is played back in shuffle mode by default. This means that if you're not paying attention, you'll inadvertently listen to the tracks of an albu...

KrisNorway

Newbie

59506 Views

51 replies

33 likes

default
iphone
shuffle
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  • 51 replies
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Solved!! WHY does repeat button never work?

hi, use spotify, have done for a long time, repeat button is always a problem, it somtimes used to work on pc, but hardly ever on mac, and never on iphone. i just want to repeat a song. why does it not work in a solid reliable fashion? thankyou

Music Fan

hi, use spotify, have done for a long time, repeat button is always a problem, it somtimes used to work on pc, but hardly ever on mac, and never on iphone.    i just want to repeat a so...

Adrianzavala100

Newbie

103950 Views

11 replies

1 likes

  • 103950 Views
  • 11 replies
  • 1 likes