Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30077 Views

40 replies

9 likes

  • 30077 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94754 Views

115 replies

12 likes

Other
  • 94754 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

979 Views

0 replies

0 likes

iOS
  • 979 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293671 Views

60 replies

15 likes

  • 293671 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123670 Views

19 replies

38 likes

  • 123670 Views
  • 19 replies
  • 38 likes

Consumo de bateria

Após a última atualização 7.9.0, no meu iPhone 6, está consumindo a bateria absurdamente . Chega a esquentar o aparelho.

Casual Listener

Após a última atualização 7.9.0, no meu iPhone 6, está consumindo a bateria absurdamente . Chega a esquentar o aparelho.

Bittencourt

Spotify Star

7900 Views

10 replies

2 likes

  • 7900 Views
  • 10 replies
  • 2 likes

iPhone 8 plus connected to Uconnect not allowing to skip or pick songs

I’m having trouble skipping or choosing a new song. My iPhone 8 plus is connected to my Cars Bluetooth but that’s about it. Any tips to fix this? Thank you

Newbie

I’m having trouble skipping or choosing a new song. My iPhone 8 plus is connected to my Cars Bluetooth but that’s about it. Any tips to fix this? Thank you

677 Views

0 replies

0 likes

  • 677 Views
  • 0 replies
  • 0 likes

No Music control outside of app

I have an iphone SE and cannot control spotify from the lock screen, control center, or through headphones while listening to music. I have tried updating the app, deleting and reinstalling, and restarting the iphone and nothing has worked. Any sugge...

Newbie

I have an iphone SE and cannot control spotify from the lock screen, control center, or through headphones while listening to music. I have tried updating the app, deleting and reinstalling, and rest...

547 Views

0 replies

0 likes

  • 547 Views
  • 0 replies
  • 0 likes

iOS App pauses and maximizes volume - web player conflict

I'm on iOS11 / iPhone 6s, have Spotify premium. Every few hours or so (no clear cause or timing frequency) my music pauses and when I open my phone / go to Spotify it has a pop-up that asks me if I want to "Continue playing on Web Player" or play mus...

Newbie

I'm on iOS11 / iPhone 6s, have Spotify premium. Every few hours or so (no clear cause or timing frequency) my music pauses and when I open my phone / go to Spotify it has a pop-up that asks me if I w...

3454 Views

0 replies

0 likes

  • 3454 Views
  • 0 replies
  • 0 likes

Reproducir en un iPhone desde carpeta

Hola,Tengo todas mis listas agrupadas en una carpeta, de esta forma reproduciendo desde carpeta y de forma aleatoria puedo escuchar canciones de diferentes temáticas al saltar de una lista a otra. En ordenador lo puedo hacer, pero desde hace unos mes...

Newbie

Hola, Tengo todas mis listas agrupadas en una carpeta, de esta forma reproduciendo desde carpeta y de forma aleatoria puedo escuchar canciones de diferentes temáticas al saltar de una lista a otra. ...

eliweb

Newbie

929 Views

1 replies

2 likes

  • 929 Views
  • 1 replies
  • 2 likes

8.4.24 CarPlay steering wheel controls

CarPlay steering wheel controls do not work anymore with Spotify 8.4.24 on iPhone 7 Plus, iOS 11.0.1. Volume is fine, skipping tracks is completely broken. Pressing on the screen is fine and other apps are fine with the wheel controls, seems to just ...

Regular

CarPlay steering wheel controls do not work anymore with Spotify 8.4.24 on iPhone 7 Plus, iOS 11.0.1. Volume is fine, skipping tracks is completely broken. Pressing on the screen is fine and other ap...

mmaj

Casual Listener

1385 Views

3 replies

0 likes

  • 1385 Views
  • 3 replies
  • 0 likes

Won’t save followed artists

I just spent an hour following my favoritism artists, only to have them all deleted when I closed the app. I tried opening Spotify on my laptop instead, and it still showed zero followed artists. Whyyyhh

Newbie

I just spent an hour following my favoritism artists, only to have them all deleted when I closed the app. I tried opening Spotify on my laptop instead, and it still showed zero followed artists. Why...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Superuser Contribution Why do I get ads n Spotify Premium?

Hey everyone, Earlier today when I was listening to a song, an ad from Facebook popped up out of nowhere, this isn't the first time I've gotten an ad either. Why does this happen, and has this happened to anyone else?

Regular

Hey everyone,   Earlier today when I was listening to a song, an ad from Facebook popped up out of nowhere, this isn't the first time I've gotten an ad either. Why does this happen, and has th...

KDtheman

Regular

557 Views

2 replies

0 likes

  • 557 Views
  • 2 replies
  • 0 likes

Spotify Premium question?

Hello everyone,I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn't even show an ad, it seems like it's hidden? Does a...

Regular

Hello everyone, I feel like there's hidden ads in Spotify Premium because when I click on the top left corner of an album to takes me to the Facebook website and it says "About this Ad" and it doesn...

KDtheman

Regular

802 Views

5 replies

0 likes

  • 802 Views
  • 5 replies
  • 0 likes

Pagamento

Boa noite, Possuo o plano familiar, contudo o cartão que estava para pagar era o da minha noiva, pois bem, troquei o meio de pagamento para o meu cartão de crédito e logo após a mudança da forma de pagamento veio no meu cartão cobrando 10,00. Alguém ...

Newbie

Boa noite,   Possuo o plano familiar, contudo o cartão que estava para pagar era o da minha noiva, pois bem, troquei o meio de pagamento para o meu cartão de crédito e logo após a mudança da f...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

Error 408

Hello there. Got problems with logining into spotify via application. Registered via facebook. The current country on facebook was no listed, on spotify it lsited as United Kingdom and i cant switch it to any other. While i am try to login on applica...

Casual Listener

Hello there. Got problems with logining into spotify via application. Registered via facebook. The current country on facebook was no listed, on spotify it lsited as United Kingdom and i cant switch ...

jarredmorley

Roadie

666 Views

3 replies

0 likes

  • 666 Views
  • 3 replies
  • 0 likes

Random songs playing on premium member ship

I have paid for premium for a few months now but every time I click on a song to play it plays about 2 seconds of it then asks if I want to listen on ‘this iPhone’ Or ‘continue listening on this iphone’ when I click continue on this iPhone it starts ...

Newbie

I have paid for premium for a few months now but every time I click on a song to play it plays about 2 seconds of it then asks if I want to listen on ‘this iPhone’ Or ‘continue listening on this ipho...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Solved!! Have Spotify Premium for Family But My Wife and I Can't Listen at Same Time

Hi,I have Spotify Premium for Family but my wife and I can't listen to Spotify through our iPhones if the other one is listening. We each get a notification indicating that the other is listening. I thought the whole purpose of Spotify for Family was...

Casual Listener

Hi, I have Spotify Premium for Family but my wife and I can't listen to Spotify through our iPhones if the other one is listening. We each get a notification indicating that the other is listening.&...

davewilner

Newbie

1942 Views

3 replies

0 likes

  • 1942 Views
  • 3 replies
  • 0 likes

Help help

I I have a premium Spotify account connected to my Facebook in which I have entered as an email my phone number. When I try to sign in I get a message that the info I entered was wrong. What can I do in order to get my account back

Casual Listener

I I have a premium Spotify account connected to my Facebook in which I have entered as an email my phone number. When I try to sign in I get a message that the info I entered was wrong. What can I do...

Efraim2000

Casual Listener

539 Views

2 replies

0 likes

  • 539 Views
  • 2 replies
  • 0 likes

Bottom bar not accessible while listening

Hello,Can someone please help me with this?While I was driving and Spotify was running, at the bottom of the screen there lies the now playing info. However, the bottom bar with the buttons: Library, Search etc is gone and I have no idea how to acces...

Visitor

Hello, Can someone please help me with this? While I was driving and Spotify was running, at the bottom of the screen there lies the now playing info. However, the bottom bar with the buttons: Libr...

doriandieter

Newbie

1258 Views

3 replies

0 likes

  • 1258 Views
  • 3 replies
  • 0 likes

Searching my offline music only gives me some, not all

Before the iOS 11 update, I could "search" a band name in offline mode and it would give me ALL the songs I have in my playlist by that band. Now it seems it will only bring up 3-4 songs, not all of them. Sometimes I just want to listen to ONE album ...

Casual Listener

Before the iOS 11 update, I could "search" a band name in offline mode and it would give me ALL the songs I have in my playlist by that band. Now it seems it will only bring up 3-4 songs, not all of ...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Spotify app using too much memory on my iPhone 5s

I have a about 60 local files on my phone that are all 3 minute songs. That's it. For some reason, Spotify was taking up 1.5 GBs on my phone. I just deleted the app and reinstalled it with the same number of songs and now it is only taking up 550 MB....

Roadie

I have a about 60 local files on my phone that are all 3 minute songs. That's it. For some reason, Spotify was taking up 1.5 GBs on my phone. I just deleted the app and reinstalled it with the same n...

len1010

Regular

7576 Views

12 replies

2 likes

iOS
iphone
  • 7576 Views
  • 12 replies
  • 2 likes

Spotify issues with continuous play & error 127

Hello All, So my problems with spotify seem to be never ending.. Not only do i have my biggest unresolved issue regarding the problem associated with "this song is not available. if you have the file on your computer you can import it" when it comes ...

Casual Listener

Hello All,   So my problems with spotify seem to be never ending..   Not only do i have my biggest unresolved issue regarding the problem associated with "this song is not available. if...

1472 Views

0 replies

0 likes

Continuous play
Crossfade
error: 127
gapless playback
iphone mac
playlist download
syncing
  • 1472 Views
  • 0 replies
  • 0 likes

Can't delete a song from my playlist

Hi all!I used to be able to delete a song right off my playlist... I would simply slide a song to the left and a red "delete" square would come out and BAM! But now I can't do it.... Why is that?!

Regular

Hi all! I used to be able to delete a song right off my playlist... I would simply slide a song to the left and a red "delete" square would come out and BAM! But now I can't do it.... Why is that?!

tudohr

Newbie

17705 Views

14 replies

2 likes

  • 17705 Views
  • 14 replies
  • 2 likes

Solved!! buttons for repeat on android app

there are two buttons With two arrows.wtf do they do?something to do with repeat.they are totally not intuitive and nothing on screen explains what they do.it's ridiculous.there's no way to try to find out what they do without a bunch of waste of tim...

Music Fan

there are two buttons With two arrows. wtf do they do? something to do with repeat. they are totally not intuitive and nothing on screen explains what they do. it's ridiculous. there's no ...

hannah523

Newbie

71952 Views

4 replies

2 likes

repeat
  • 71952 Views
  • 4 replies
  • 2 likes