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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36788 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102194 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1286 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298907 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125689 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Offline playlist on ipod touch 6th generation

Hello Everbody, We want to buy a ipod touch for our daughter.I would like to know if its possible to have an offline playlist on an Ipod touch 6th Generation. (with a premium subscription) Thanks, Diana

Newbie

Hello Everbody,   We want to buy a ipod touch for our daughter. I would like to know if its possible to have an offline playlist on an Ipod touch 6th Generation. (with a premium subscription)...

Fishtaco

Community Legend

1668 Views

1 replies

0 likes

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  • 1 replies
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Spotify won't play the first two songs of an album.

(iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never play (even weeks later). The same thing happens if I go to the son...

Regular

(iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never ...

370 Views

0 replies

1 likes

  • 370 Views
  • 0 replies
  • 1 likes

Low volume on iPhone (iOS 10.3.3)

Hi guys,I've been using Spotify premium for a long, but now I'm facing this problem: the application volume (both on my car system, connect via USB and CarPlay, and on my Bluetooth headphones) is way too low. I've already checked iPhone volume limita...

Newbie

Hi guys, I've been using Spotify premium for a long, but now I'm facing this problem: the application volume (both on my car system, connect via USB and CarPlay, and on my Bluetooth headphones) is w...

rickcoenen

Casual Listener

2034 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Spotify Carplay - Can't view 'Now Playing'

Hi, I recently bought a new head unit with Carplay and am pretty unhappy with it (from an Apple perspective, nowhere near as evolved as it shoudl be at this point). One thing that really annoys me about the Carplay Spotify app specifically is that if...

Casual Listener

Hi,   I recently bought a new head unit with Carplay and am pretty unhappy with it (from an Apple perspective, nowhere near as evolved as it shoudl be at this point).   One thing t...

ualla

Casual Listener

12306 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

kein Ton

Hi ich hab seit dieser Woche das IPhone X und leider Probleme mit Spotify, die ich davor mit meinem iPhone 7 Plus nicht hatte. Und zwar verschwindet der Ton komplett, wenn ich mir beispielsweise eine Sprahnachricht bei WhatsApp anhöre oder ein Telefo...

Newbie

Hi   ich hab seit dieser Woche das IPhone X und leider Probleme mit Spotify, die ich davor mit meinem iPhone 7 Plus nicht hatte.  Und zwar verschwindet der Ton komplett, wenn ich mir bei...

1089 Views

0 replies

0 likes

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Error whenever trying to use app

Installed Bose Connect to use my headphones with and now the app refuses to load anything. Keep getting an error. I rebooted my device, uninstalled and reinstalled the app, logged back in and out, and even logged in and out of my wifi.Nothing has wor...

Newbie

Installed Bose Connect to use my headphones with and now the app refuses to load anything. Keep getting an error. I rebooted my device, uninstalled and reinstalled the app, logged back in and out, an...

256 Views

0 replies

0 likes

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iOS 11.0.3 Spotify v8.4.25 on İPhone 5s

Hey there, since last update (yesterday) Spotify has disappeared from BMW iDrive and it is not possible to bring it back. With another Phone (older Version) everything works as it should. May you plz check this? KRThorsten

Regular

Hey there,   since last update (yesterday) Spotify has disappeared from BMW iDrive and it is not possible to bring it back. With another Phone (older Version) everything works as it should.&nb...

fedscott

Casual Listener

869 Views

2 replies

2 likes

iDrive BMW iOS
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Offline synchronisiert nicht bzw Downloads sind nach 1-2 tagen wieder weg

Ich nutze Spotify jetzt schon sehr langeBin eigentlich auch immer zufrieden gewesen .Nur seit ich Spotify neu installiert habe weil es ein paar Macken hatte, sind meine ganzen Downloads nach 1 bis 2 Tagen wieder weg und ich muss Alles neu auf meine S...

Newbie

Ich nutze Spotify jetzt schon sehr lange Bin eigentlich auch immer zufrieden gewesen . Nur seit ich Spotify neu installiert habe weil es ein paar Macken hatte, sind meine ganzen Downloads nach 1 bi...

mibra

Newbie

558 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Reverse sort order of playlist?

Spotify does the Exact opposite of what I want on my iPhone. On the Mac client, I can easily just sort by Added to get my latest added songs. On my spotify, I have to go to the bottom without me being able to reverse the sort order. I REALLY want to ...

Newbie

Spotify does the Exact opposite of what I want on my iPhone.   On the Mac client, I can easily just sort by Added to get my latest added songs. On my spotify, I have to go to the bottom with...

roberthendrikse

Newbie

7396 Views

10 replies

40 likes

  • 7396 Views
  • 10 replies
  • 40 likes

Spotify won't play the first two songs of an album.

(iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never play (even weeks later). The same thing happens if I go to the son...

Regular

(iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never ...

969 Views

0 replies

0 likes

doesn't play
first song issues
Help
Issues
songs won't play
sudden stopping
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How do I get back 2 columns in the view?

Really cant suss out how to get back 2 columns in the view on ipad can you help? Kev

Regular

Really cant suss out how to get back 2 columns in the view on ipad can you help?   Kev

kevrayner

Regular

959 Views

4 replies

0 likes

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bluetooth spotify car

I have the iphone X with iOS 11 since Wednesday. If I use spotify in the car, it works perfectly, but when I'm called and I hang up, Spotify does not work anymore. The same goes for my bluetooth speaker at home. In both cases, he indicates that I pla...

Casual Listener

I have the iphone X with iOS 11 since Wednesday. If I use spotify in the car, it works perfectly, but when I'm called and I hang up, Spotify does not work anymore. The same goes for my bluetooth spea...

306 Views

0 replies

0 likes

  • 306 Views
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Waze banner coming up everytime i connect to bluetooth

Hi guys, ive recently deleted waze from my iphone6 but everytime spotify reconnects to bluetooth the annoying banner keeps coming up i have a premium account is there a way i can disable this?

Newbie

Hi guys, ive recently deleted waze from my iphone6 but everytime spotify reconnects to bluetooth the annoying banner keeps coming up   i have a premium account    is there a way i ...

324 Views

0 replies

0 likes

  • 324 Views
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Local files to phone

Ive literally tried everything on this website to download my files to my phone, but nothign works. It won't even show up in gray. Has anyone came up with a solid solution recently when everything else has failed?

Newbie

 Ive literally tried everything on this website to download my files to my phone, but nothign works. It won't even show up in gray. Has anyone came up with a solid solution recently when everyth...

361 Views

0 replies

1 likes

  • 361 Views
  • 0 replies
  • 1 likes

No aparecen canciones en Spotify

Hola soy nuevo en Spotify y estoy con la versión Premium gratis x 7 días. Estoy buscando una canción y no la encuentro y resulta que mi amigo la busca en su Spotify y si la encuentra. Puede ser que Spotify arroje distintos resultados de búsqueda en u...

Newbie

Hola soy nuevo en Spotify y estoy con la versión Premium gratis x 7 días. Estoy buscando una canción y no la encuentro y resulta que mi amigo la busca en su Spotify y si la encuentra. Puede ser que S...

esteridot

Newbie

1114 Views

2 replies

0 likes

Búsqueda de canciones
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Save songs on iCloud

Hi guys, how can I save the my downloaded songs on the my iCloud Drive storage??? Because I don't won't use the iPhone storage, but put all the songs on the iCloud Drive??? Thanks

Newbie

Hi guys, how can I save the my downloaded songs on the my iCloud Drive storage??? Because I don't won't use the iPhone storage, but put all the songs on the iCloud Drive??? Thanks

YasserMamdouh

Newbie

7152 Views

2 replies

0 likes

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IOS 11 + Bluetooth + shuffle

Hi, whenever i I have my iPhone (with iOS 11) connected to Bluetooth, it doesn’t shuffle. I hit shuffle play and it starts at the beginning of the playlist. I select a song and click the shuffle button on the bottom left corner, and it still doesn’t ...

Newbie

Hi,   whenever i I have my iPhone (with iOS 11) connected to Bluetooth, it doesn’t shuffle. I hit shuffle play and it starts at the beginning of the playlist. I select a song and click the shu...

patkid26

Newbie

2052 Views

4 replies

12 likes

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  • 4 replies
  • 12 likes

Consumo de bateria

Após a última atualização 7.9.0, no meu iPhone 6, está consumindo a bateria absurdamente . Chega a esquentar o aparelho.

Casual Listener

Após a última atualização 7.9.0, no meu iPhone 6, está consumindo a bateria absurdamente . Chega a esquentar o aparelho.

Bittencourt

Spotify Star

8007 Views

10 replies

2 likes

  • 8007 Views
  • 10 replies
  • 2 likes

iPhone 8 plus connected to Uconnect not allowing to skip or pick songs

I’m having trouble skipping or choosing a new song. My iPhone 8 plus is connected to my Cars Bluetooth but that’s about it. Any tips to fix this? Thank you

Newbie

I’m having trouble skipping or choosing a new song. My iPhone 8 plus is connected to my Cars Bluetooth but that’s about it. Any tips to fix this? Thank you

693 Views

0 replies

0 likes

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No Music control outside of app

I have an iphone SE and cannot control spotify from the lock screen, control center, or through headphones while listening to music. I have tried updating the app, deleting and reinstalling, and restarting the iphone and nothing has worked. Any sugge...

Newbie

I have an iphone SE and cannot control spotify from the lock screen, control center, or through headphones while listening to music. I have tried updating the app, deleting and reinstalling, and rest...

554 Views

0 replies

0 likes

  • 554 Views
  • 0 replies
  • 0 likes