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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

139290 Views

503 replies

108 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

97938 Views

19 replies

38 likes

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Frpm android to iPhone, mu premium has gone.

Hello, i was using android and now im using iPhone but after i downloaded Spotify to my new phone i logged in and i saw that i lost my premium

Casual Listener

Hello, i was using android and now  im using iPhone but after i downloaded Spotify to my new phone i logged in and i saw that i lost my premium

355 Views

0 replies

0 likes

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Solved!! “Now playing” bar has disappeared

I use Spotify Premium (latest version) on iOS (latest version). My “Now playing” bar has disappeared and I don’t know what to do. But it’s only with one playlist and when I check queue there is empty playlist even tho it can still be skipped to anoth...

Newbie

I use Spotify Premium (latest version) on iOS (latest version).    My “Now playing” bar has disappeared and I don’t know what to do. But it’s only with one playlist and when I check queue...

lachiepither

Casual Listener

26488 Views

5 replies

3 likes

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Repeats same songs even on shuffle

I use the iPhone 6 and the premium spotify app. This what happens. I get in the car and it automatically connects to bluetooth media (okay). The Spotify app begins (okay). I hit shuffle play for ANY playlist, ANY album, ANY artist. I drive 15 mins to...

Gig Goer

I use the iPhone 6 and the premium spotify app. This what happens. I get in the car and it automatically connects to bluetooth media (okay). The Spotify app begins (okay). I hit shuffle play for ANY ...

Dgoldfe13

Gig Goer

1415 Views

2 replies

0 likes

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  • 2 replies
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Spotify won't connect on IPod Touch

I downloaded the app on my IPod Touch. It keeps saying no internet connection even though the Wifi is on. I am in my basement so maybe not a strong enough signal?

Newbie

I downloaded the app on my IPod Touch. It keeps saying no internet connection even though the Wifi is on.  I am in my basement so maybe not a strong enough signal?

564 Views

0 replies

0 likes

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Spotify is not appearing on the locked screen

My Spotify is not appearing on the locked screen of the iphone and consequently I can not change music with my cell phone blocked and not even in the multimedia of my car. Solve it or I'll stop to pay!!!!

Newbie

My Spotify is not appearing on the locked screen of the iphone and consequently I can not change music with my cell phone blocked and not even in the multimedia of my car.   Solve it or I'll s...

kennykyle

Newbie

380 Views

1 replies

1 likes

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  • 1 replies
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Can't get the sync to work

I have my PC and iPad on the same network, and I have download toggled on both. It just says: "Downloading... Waiting to download." On my ipad, and I don't know what to do. Help me please.

Newbie

I have my PC and iPad on the same network, and I have download toggled on both. It just says: "Downloading... Waiting to download." On my ipad, and I don't know what to do. Help me please.

264 Views

0 replies

0 likes

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Shuffle automatically turns on after I’ve turned it off

I’ve seen a few of these issues posted and tried the solutions given but the issue is still happening for me.I’ve noticed that if I’m listening to an album with Spotify premium and wanting to hear it straight through in order I am unable to. The firs...

Newbie

I’ve seen a few of these issues posted and tried the solutions given but the issue is still happening for me. I’ve noticed that if I’m listening to an album with Spotify premium and wanting to hea...

megalodious

Newbie

943 Views

1 replies

1 likes

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One playlist won't play on mobile

I don't pay for spotify. Recently I've been trying to play my Halloween playist on mobile. When I click shuffle it will play a suggested track then suddenly stop. The bar where it shows what song is playing will suddenly disappear and clicking shuffl...

Newbie

I don't pay for spotify. Recently I've been trying to play my Halloween playist on mobile. When I click shuffle it will play a suggested track then suddenly stop. The bar where it shows what song is ...

345 Views

0 replies

0 likes

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Switching from Premium to Family Premium

I currently have Premium and Pay $9.99 per month. My spouse and I both have the Spotify app on our iPhones and we have the same music on our iPhones but only one of us can play music at a time. Does this mean I have to upgrade to Family Premium for b...

Casual Listener

I currently have Premium and Pay $9.99 per month. My spouse and I both have the Spotify app on our iPhones and we have the same music on our iPhones but only one of us can play music at a time. Does ...

KCmusic3

Casual Listener

516 Views

3 replies

0 likes

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Spotify stops playing abruptly

When I try to play a song, it stops playing a few seconds after it starts. It appears to be playing (the play/pause icon is still the pause symbol), but no audio comes out, and the track bar is stationary. This problem only occurs when I am using cel...

Casual Listener

When I try to play a song, it stops playing a few seconds after it starts. It appears to be playing (the play/pause icon is still the pause symbol), but no audio comes out, and the track bar is stati...

robbiek54

Casual Listener

1457 Views

4 replies

1 likes

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Playlist not showing what is playing

For the last week or so, when I go to a certain playlist, it won't show me the current song that's playing and it won't let me shuffle to the next song. But the problem is that it only does it with one of my playlists. As soon I start trying to liste...

Newbie

For the last week or so, when I go to a certain playlist, it won't show me the current song that's playing and it won't let me shuffle to the next song. But the problem is that it only does it with o...

279 Views

0 replies

0 likes

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After iOS 11 local files can only be played on the desktop and not the IPhone

After iOS 11 local files can only be played on the desktop and not the IPhone. I followed the instructions by ‘help local files’ but after I repeately removed both apps and I downloaded the playlist on the desktop, the local files still didn’t synchr...

Newbie

After iOS 11 local files can only be played on the desktop and not the IPhone. I followed the instructions by ‘help local files’  but after I repeately removed both apps and I downloaded the pla...

311 Views

0 replies

1 likes

  • 311 Views
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Family Premium

I wrote my flase name in the family living place how can i change it

Newbie

I wrote my flase name in the family living place how can i change it

229 Views

0 replies

0 likes

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Solved!! Can’t log in

I subscribed to premium and now I can’t log in! I created an account with my Facebook profile. Entered the correct details and I am met with this error. Can anyone help?

CE59AB41-D599-465E-BD91-115BABA0E930.png 561190A6-6F29-46BF-A6E8-36E18B5EA64D.png

Casual Listener

I subscribed to premium and now I can’t log in! I created an account with my Facebook profile. Entered the correct details and I am met with this error. Can anyone help?    

Nico

Community Legend

1586 Views

5 replies

0 likes

Help
iOS
Login
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Tela de bloqueio - iOS 9

Boa tarde, eu vim pedir informações sobre o spotify na tela de bloqueio. Há como deixar a arte do álbum em tela cheia?

Newbie

Boa tarde, eu vim pedir informações sobre o spotify na tela de bloqueio. Há como deixar a arte do álbum em tela cheia? 

392 Views

0 replies

0 likes

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Spotify connect to Sonos/ios 11

I use an iPhone with iOS 11. Since my update to ios11 I have got a problem every time I used Spotify with my Sonos system (using the Spotify connect option to connect sonos from the Spotify app). After using the Spotify app I don't have date and time...

Casual Listener

I use an iPhone with iOS 11. Since my update to ios11 I have got a problem every time I used Spotify with my Sonos system (using the Spotify connect option to connect sonos from the Spotify app). Aft...

388 Views

0 replies

0 likes

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Is it possible with premium to dowload (save) songs to one apple device, but not the other?

I recently had to switch to a new phone with lower capacity. My old phone is inactive, but still works w/ WiFi for apps and has higher capacity. It is really helpful to listen to music offline and I'm wondering if it is possible to downlad songs to t...

Newbie

I recently had to switch to a new phone with lower capacity.   My old phone is inactive, but still works w/ WiFi for apps and has higher capacity. It is really helpful to listen to music offli...

262 Views

0 replies

0 likes

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Starred Playlist - Recently Added at the Top

Simple issue yet one that seems impossible to find a clear answer on. I've spent some time searching through the forums but haven't found any recent posts. Maybe someone here can help me. I use my Starred Playlist (like most people to do) to track mu...

Newbie

Simple issue yet one that seems impossible to find a clear answer on.  I've spent some time searching through the forums but haven't found any recent posts.  Maybe someone here can help me....

245 Views

0 replies

0 likes

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Music got deleted

Last night I logged into my iPad on my Spotify account, so I could listen to it while doing homework, and it logged me out of it on my iPhone and when I logged back in on my iPhone all of my music was deleted??? And I have premium so now I have no mu...

Newbie

Last night I logged into my iPad on my Spotify account, so I could listen to it while doing homework, and it logged me out of it on my iPhone and when I logged back in on my iPhone all of my music wa...

264 Views

0 replies

0 likes

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Profile picture does not appear in IPhone app

My picture does not appear in my spotify (IPhone) app...I also have the application on my (mac) laptop and I don’t see the option to modify my profile picture (on my IPhone app and on my laptop app).I tried linking my spotify account to my facebook u...

Newbie

My picture does not appear in my spotify (IPhone) app... I also have the application on my (mac) laptop and I don’t see the option to modify my profile picture (on my IPhone app and on my laptop app...

261 Views

0 replies

1 likes

  • 261 Views
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  • 1 likes