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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29994 Views

40 replies

9 likes

  • 29994 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94550 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

975 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293649 Views

60 replies

15 likes

  • 293649 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123640 Views

19 replies

38 likes

  • 123640 Views
  • 19 replies
  • 38 likes

AirPods

Hi - why when removing AirPod from ear music doesnt pause like apple music app? any idea?

Regular

Hi - why when removing AirPod from ear music doesnt pause like apple music app? any idea?

Djordjie

Newbie

20237 Views

15 replies

0 likes

  • 20237 Views
  • 15 replies
  • 0 likes

iPhone X - potential bug report

Hey all - not sure if this is the right place for bugs but here we go - if I’m listening on Spotify, on an iPhone X, I then go to record and send an ‘animoji’ It pauses playback to record the audio for the Animoji, but then when you resume, there is ...

Casual Listener

Hey all - not sure if this is the right place for bugs but here we go -    if I’m listening on Spotify, on an iPhone X, I then go to record and send an ‘animoji’ It pauses playback to rec...

NobNob

Music Fan

2008 Views

8 replies

10 likes

  • 2008 Views
  • 8 replies
  • 10 likes

Family premium

Hello can anyone help me! I bought the family premium but the other people in the account can't play spotify on premium. when they answer the invitation and confirm the account, the settings say still account 'free' and not premium...

Newbie

Hello can anyone help me! I bought the family premium but the other people in the account can't play spotify on premium. when they answer the invitation and confirm the account, the settings say stil...

Fishtaco

Community Legend

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Solved!! Offline playlist on ipod touch 6th generation

Hello Everbody, We want to buy a ipod touch for our daughter.I would like to know if its possible to have an offline playlist on an Ipod touch 6th Generation. (with a premium subscription) Thanks, Diana

Newbie

Hello Everbody,   We want to buy a ipod touch for our daughter. I would like to know if its possible to have an offline playlist on an Ipod touch 6th Generation. (with a premium subscription)...

Fishtaco

Community Legend

1641 Views

1 replies

0 likes

  • 1641 Views
  • 1 replies
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Spotify won't play the first two songs of an album.

(iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never play (even weeks later). The same thing happens if I go to the son...

Regular

(iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never ...

351 Views

0 replies

1 likes

  • 351 Views
  • 0 replies
  • 1 likes

Low volume on iPhone (iOS 10.3.3)

Hi guys,I've been using Spotify premium for a long, but now I'm facing this problem: the application volume (both on my car system, connect via USB and CarPlay, and on my Bluetooth headphones) is way too low. I've already checked iPhone volume limita...

Newbie

Hi guys, I've been using Spotify premium for a long, but now I'm facing this problem: the application volume (both on my car system, connect via USB and CarPlay, and on my Bluetooth headphones) is w...

rickcoenen

Casual Listener

1992 Views

4 replies

0 likes

  • 1992 Views
  • 4 replies
  • 0 likes

Solved!! Spotify Carplay - Can't view 'Now Playing'

Hi, I recently bought a new head unit with Carplay and am pretty unhappy with it (from an Apple perspective, nowhere near as evolved as it shoudl be at this point). One thing that really annoys me about the Carplay Spotify app specifically is that if...

Casual Listener

Hi,   I recently bought a new head unit with Carplay and am pretty unhappy with it (from an Apple perspective, nowhere near as evolved as it shoudl be at this point).   One thing t...

ualla

Casual Listener

12058 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

kein Ton

Hi ich hab seit dieser Woche das IPhone X und leider Probleme mit Spotify, die ich davor mit meinem iPhone 7 Plus nicht hatte. Und zwar verschwindet der Ton komplett, wenn ich mir beispielsweise eine Sprahnachricht bei WhatsApp anhöre oder ein Telefo...

Newbie

Hi   ich hab seit dieser Woche das IPhone X und leider Probleme mit Spotify, die ich davor mit meinem iPhone 7 Plus nicht hatte.  Und zwar verschwindet der Ton komplett, wenn ich mir bei...

1063 Views

0 replies

0 likes

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Error whenever trying to use app

Installed Bose Connect to use my headphones with and now the app refuses to load anything. Keep getting an error. I rebooted my device, uninstalled and reinstalled the app, logged back in and out, and even logged in and out of my wifi.Nothing has wor...

Newbie

Installed Bose Connect to use my headphones with and now the app refuses to load anything. Keep getting an error. I rebooted my device, uninstalled and reinstalled the app, logged back in and out, an...

245 Views

0 replies

0 likes

  • 245 Views
  • 0 replies
  • 0 likes

iOS 11.0.3 Spotify v8.4.25 on İPhone 5s

Hey there, since last update (yesterday) Spotify has disappeared from BMW iDrive and it is not possible to bring it back. With another Phone (older Version) everything works as it should. May you plz check this? KRThorsten

Regular

Hey there,   since last update (yesterday) Spotify has disappeared from BMW iDrive and it is not possible to bring it back. With another Phone (older Version) everything works as it should.&nb...

fedscott

Casual Listener

838 Views

2 replies

2 likes

iDrive BMW iOS
  • 838 Views
  • 2 replies
  • 2 likes

Offline synchronisiert nicht bzw Downloads sind nach 1-2 tagen wieder weg

Ich nutze Spotify jetzt schon sehr langeBin eigentlich auch immer zufrieden gewesen .Nur seit ich Spotify neu installiert habe weil es ein paar Macken hatte, sind meine ganzen Downloads nach 1 bis 2 Tagen wieder weg und ich muss Alles neu auf meine S...

Newbie

Ich nutze Spotify jetzt schon sehr lange Bin eigentlich auch immer zufrieden gewesen . Nur seit ich Spotify neu installiert habe weil es ein paar Macken hatte, sind meine ganzen Downloads nach 1 bi...

mibra

Newbie

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Reverse sort order of playlist?

Spotify does the Exact opposite of what I want on my iPhone. On the Mac client, I can easily just sort by Added to get my latest added songs. On my spotify, I have to go to the bottom without me being able to reverse the sort order. I REALLY want to ...

Newbie

Spotify does the Exact opposite of what I want on my iPhone.   On the Mac client, I can easily just sort by Added to get my latest added songs. On my spotify, I have to go to the bottom with...

roberthendrikse

Newbie

7291 Views

10 replies

40 likes

  • 7291 Views
  • 10 replies
  • 40 likes

Spotify won't play the first two songs of an album.

(iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never play (even weeks later). The same thing happens if I go to the son...

Regular

(iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never ...

962 Views

0 replies

0 likes

doesn't play
first song issues
Help
Issues
songs won't play
sudden stopping
  • 962 Views
  • 0 replies
  • 0 likes

How do I get back 2 columns in the view?

Really cant suss out how to get back 2 columns in the view on ipad can you help? Kev

Regular

Really cant suss out how to get back 2 columns in the view on ipad can you help?   Kev

kevrayner

Regular

934 Views

4 replies

0 likes

  • 934 Views
  • 4 replies
  • 0 likes

bluetooth spotify car

I have the iphone X with iOS 11 since Wednesday. If I use spotify in the car, it works perfectly, but when I'm called and I hang up, Spotify does not work anymore. The same goes for my bluetooth speaker at home. In both cases, he indicates that I pla...

Casual Listener

I have the iphone X with iOS 11 since Wednesday. If I use spotify in the car, it works perfectly, but when I'm called and I hang up, Spotify does not work anymore. The same goes for my bluetooth spea...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
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Waze banner coming up everytime i connect to bluetooth

Hi guys, ive recently deleted waze from my iphone6 but everytime spotify reconnects to bluetooth the annoying banner keeps coming up i have a premium account is there a way i can disable this?

Newbie

Hi guys, ive recently deleted waze from my iphone6 but everytime spotify reconnects to bluetooth the annoying banner keeps coming up   i have a premium account    is there a way i ...

314 Views

0 replies

0 likes

  • 314 Views
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  • 0 likes

Local files to phone

Ive literally tried everything on this website to download my files to my phone, but nothign works. It won't even show up in gray. Has anyone came up with a solid solution recently when everything else has failed?

Newbie

 Ive literally tried everything on this website to download my files to my phone, but nothign works. It won't even show up in gray. Has anyone came up with a solid solution recently when everyth...

338 Views

0 replies

1 likes

  • 338 Views
  • 0 replies
  • 1 likes

No aparecen canciones en Spotify

Hola soy nuevo en Spotify y estoy con la versión Premium gratis x 7 días. Estoy buscando una canción y no la encuentro y resulta que mi amigo la busca en su Spotify y si la encuentra. Puede ser que Spotify arroje distintos resultados de búsqueda en u...

Newbie

Hola soy nuevo en Spotify y estoy con la versión Premium gratis x 7 días. Estoy buscando una canción y no la encuentro y resulta que mi amigo la busca en su Spotify y si la encuentra. Puede ser que S...

esteridot

Newbie

1097 Views

2 replies

0 likes

Búsqueda de canciones
  • 1097 Views
  • 2 replies
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Save songs on iCloud

Hi guys, how can I save the my downloaded songs on the my iCloud Drive storage??? Because I don't won't use the iPhone storage, but put all the songs on the iCloud Drive??? Thanks

Newbie

Hi guys, how can I save the my downloaded songs on the my iCloud Drive storage??? Because I don't won't use the iPhone storage, but put all the songs on the iCloud Drive??? Thanks

YasserMamdouh

Newbie

7143 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

IOS 11 + Bluetooth + shuffle

Hi, whenever i I have my iPhone (with iOS 11) connected to Bluetooth, it doesn’t shuffle. I hit shuffle play and it starts at the beginning of the playlist. I select a song and click the shuffle button on the bottom left corner, and it still doesn’t ...

Newbie

Hi,   whenever i I have my iPhone (with iOS 11) connected to Bluetooth, it doesn’t shuffle. I hit shuffle play and it starts at the beginning of the playlist. I select a song and click the shu...

patkid26

Newbie

2010 Views

4 replies

12 likes

  • 2010 Views
  • 4 replies
  • 12 likes