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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233084 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114640 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2370 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304084 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129762 Views

19 replies

38 likes

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iOS 11 CarPlay logout

I didn’t search too deep if others have stated this issue exists but it reproducible and consist across multiple devices on both old and fresh installs of iOS 11. The issue is that if your iPhone dies while still having the Spotify app open in the ba...

Newbie

I didn’t search too deep if others have stated this issue exists but it reproducible and consist across multiple devices on both old and fresh installs of iOS 11.   The issue is that if your i...

650 Views

0 replies

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Font size keeps changing

Over the last few updates i've noticed the font size keeps changing. Why can't there just be a setting for this, or why doesn't it use the system wide font size setting within iOS? I prefer it larger since I am using it in my car, however I can see w...

Roadie

Over the last few updates i've noticed the font size keeps changing. Why can't there just be a setting for this, or why doesn't it use the system wide font size setting within iOS?   &nb...

873 Views

0 replies

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Missing ‘discover’ and weekly mixes

Hi I am using iPad 2 mini with the latest ios11 . As per title discovery and weekly mixes are missing . They are normally under ‘browse’ but nothing there! Just to make it clear , latest iOS installed and so it is Spotify fully updated .Any ideas ?

Casual Listener

Hi   I am using iPad 2 mini with the latest ios11 . As per title discovery and weekly mixes are missing . They are normally under ‘browse’ but nothing there! Just to make it clear , latest iOS...

367 Views

0 replies

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Why won't my app allow me to search and listen to music offline?

On my Spotify mobile app for I-phone, I can't search music if I am offline. I can only listen to whatever I have downloaded for mobile use. When I go to the settings to flip to "online" it just tells me it's going to happen in 30 days. Can anyone hel...

Newbie

On my Spotify mobile app for I-phone, I can't search music if I am offline. I can only listen to whatever I have downloaded for mobile use. When I go to the settings to flip to "online" it just tells...

352 Views

0 replies

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[IOS] Erase downloaded albums

Hello, I'm trying to erase downloaded albums, that I don't longer want them to be able offline, but they don't disapear from my Ipod ( it doesn't appear in the "downloaded" section, but I can still play the songs when I'm offline). How can I fix this...

Casual Listener

Hello, I'm trying to erase downloaded albums, that I don't longer want them to be able offline, but they don't disapear from my Ipod ( it doesn't appear in the "downloaded" section, but I can still p...

marinacurutchet

Casual Listener

625 Views

2 replies

0 likes

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Updated my Iphone.

Hello! I have updated my Iphone and now do not the app work..it is not working,contact the developer..it says on my screen...what can i do? best regardsAnders

Newbie

Hello! I have updated my Iphone and now do not the app work..it is not working,contact the developer..it says on my screen...what can i do?   best regards Anders

Maxim

Spotify Star

721 Views

1 replies

0 likes

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Solved!! Just bought Premium, but I still have limited skips and can't choose songs freely

I just bought Spotify Premium yesterday. Today I managed to sync up two of my playlists for offline mode, but I still havea a limited amount of skips AND if I try and manually choose a song, it only plays the preview. I really hope that this is becau...

Visitor

I just bought Spotify Premium yesterday. Today I managed to sync up two of my playlists for offline mode, but I still havea a limited amount of skips AND if I try and manually choose a song, it only ...

Henryarm

Newbie

22550 Views

3 replies

1 likes

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Re: Spotify app is frozen on iPhone. Keeps saying 'waiting'

Hi, I've tried resetting my iphone (holding lock screen and off switch), didn't work. My app says waiting and when I try to delete there is no 'x' on the app so I can't even delete it. Help would be appreciated.

Newbie

Hi,   I've tried resetting my iphone (holding lock screen and off switch), didn't work.   My app says waiting and when I try to delete there is no 'x' on the app so I can't even del...

Barirarehmankha

Newbie

1823 Views

5 replies

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iOS Does Not See Devices

*** Posting again because the previous post just disappeared ***1 MacBook Air2 iPhone 7 phones. One phone can see the MacBook when Spotify is open, one cannot. This happened when we both had iPhone 6 phones recently. It's not a phone thing, it's an a...

Casual Listener

*** Posting again because the previous post just disappeared *** 1 MacBook Air 2 iPhone 7 phones.   One phone can see the MacBook when Spotify is open, one cannot.  This happened when w...

arretx

Casual Listener

460 Views

1 replies

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Bug - Next song jumps to another playlist

Hi, I've restarted multiple times, but in any playlist, the next song won't play because it's jumping to another song from another playlist. Has anyone had this happen before? What should I do? I have premium. Thanks,Emily

Newbie

Hi,   I've restarted multiple times, but in any playlist, the next song won't play because it's jumping to another song from another playlist. Has anyone had this happen before? What should I ...

511 Views

0 replies

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Cannot connect to Chromcast with newest version of Spotify

I cannot find the chromecast with the newest version of Spotify. I have never had any problems with this before. Spotify version 8.4.18, iOS 10.3.3Is this a known problem?Best regards,Stefan

Newbie

I cannot find the chromecast with the newest version of Spotify. I have never had any problems with this before. Spotify version 8.4.18, iOS 10.3.3 Is this a known problem? Best regards, St...

kasperkamperman

Music Fan

1132 Views

3 replies

0 likes

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Wifi Speaker

When I log off Spotify music pauses on my Polk Omni s2. I can push the play button on the speaker and music continues where I left off when I logged off. Have the speaker also linked with an echo dot. This prevents the echo dot from working. Only sol...

Newbie

When I log off Spotify music pauses on my Polk Omni s2.  I can push the play button on the speaker and music continues where I left off when I logged off.  Have the speaker also linked with...

421 Views

0 replies

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Feedback from a long-time unhappy customer

I have to say, whilst being a premium user for the last 5 years has left me feeling very satisfied with the app, I’ve recently realised how little attention the iOS version of Spotify gets. Issue #1 - Landscape support. This is a feature that people ...

Newbie

I have to say, whilst being a premium user for the last 5 years has left me feeling very satisfied with the app, I’ve recently realised how little attention the iOS version of Spotify gets.   ...

462 Views

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Superuser Contribution Lost downloads (not the 1st time)

Hello, it's not the first time that I lost all downloads in my iPhone app. Actually I downloaded nearly 2.000 tracks. 2 weeks later, when I opened the spotify app there were no one album and track offline on my iPhone. Now I've to initiate the downlo...

Regular

Hello,   it's not the first time that I lost all downloads in my iPhone app. Actually I downloaded nearly 2.000 tracks. 2 weeks later, when I opened the spotify app there were no one albu...

momwab

Casual Listener

1549 Views

5 replies

0 likes

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Won't let me save music even though storage isn't full

I've had a Spotify Premium for about a year now and haven't had any problems, but within the last few weeks I have been unable to download or even save music and artists to my account. I've tried undownloading all my music and unsaving artists to mak...

Newbie

I've had a Spotify Premium for about a year now and haven't had any problems, but within the last few weeks I have been unable to download or even save music and artists to my account. I've tried und...

334 Views

0 replies

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Login issues

I have reset password multiple times. I then go to login and and am not able to. I am not using email but am using user name. This is on iPhone 7

Newbie

I have reset password multiple times. I then go to login and and am not able to. I am not using email but am using user name.  This is on iPhone 7 

311 Views

0 replies

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Música que se borra constantemente

Buenas tardesquisiera que me puedan ayudar. Me pasa que la música que descargo en mi dispositivo iPhone 4s se borra constantemente y me toca volver a descargar todo. No sé qué hacer, me sucede seguido. De igual manera ha pasado con mi iPad aunque sol...

Newbie

Buenas tardes quisiera que me puedan ayudar. Me pasa que la música que descargo en mi dispositivo iPhone 4s se borra constantemente y me toca volver a descargar todo. No sé qué hacer, me sucede segu...

387 Views

0 replies

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Solved!! View queue on iPhone

Hi there, I am looking for the songs, i have listened to yesterday evening. But i cant find the option to see my queue. How does it work? I found this here in the forum - http://community.spotify.com/t5/Spotify-Ideas/View-queue-on-iPhone/idi-p/85581-...

Casual Listener

Hi there,   I am looking for the songs, i have listened to yesterday evening. But i cant find the option to see my queue. How does it work?   I found this here in the forum - http:/...

chrisfaith

Newbie

16750 Views

11 replies

0 likes

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Flat battery - have to sign in each time

Two to three years ago I was plagued with a bug which was investigated but never resolved, however, it did finally resolve itself but since version 8.4.9 it’s back! When my iPhone goes flat (or I have to turn it off) and I open Spotify once it comes ...

Regular

Two to three years ago I was plagued with a bug which was investigated but never resolved, however, it did finally resolve itself but since version 8.4.9 it’s back!   When my iPhone goes flat ...

368 Views

0 replies

0 likes

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How can I rollback this last **bleep**ing update??

Updated spotify. I dont see nomore devices in device menu and cant play on my receiver. It works well yesterday and its only why I bought premium account. How can I see network devices as it was or rollback this stupid update??

Newbie

Updated spotify. I dont see nomore devices in device menu and cant play on my receiver. It works well yesterday and its only why I bought premium account. How can I see network devices as it was or r...

414 Views

0 replies

0 likes

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