Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30741 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95468 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424747 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293889 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
After a song is over, the timer that shows how much is left for a song to end gets stuck at 1 second left. The next song won’t play. I have to manually turn on my phone and play the next song. Any solutions?
After a song is over, the timer that shows how much is left for a song to end gets stuck at 1 second left. The next song won’t play. I have to manually turn on my phone and play the next song. Any so...
393 Views
0 replies
1 likes
While listening to a Playlist (self made) having an option to "Remove Song From Current Playlist" option would be so nice. It is difficult to find songs in large Playlists. Another option would be to add an option on the Edit Playlist menu like this:...
While listening to a Playlist (self made) having an option to "Remove Song From Current Playlist" option would be so nice. It is difficult to find songs in large Playlists. Another...
Roadie
533 Views
1 replies
0 likes
Using latest iOS 10.3.1 iPhone 6sWhen I try increase the volume, the up volume mutes in the app. I have to increase the volume outside the app.
Using latest iOS 10.3.1 iPhone 6s When I try increase the volume, the up volume mutes in the app. I have to increase the volume outside the app.
Newbie
3566 Views
7 replies
8 likes
Do you service outage? My iPhone 7 cannot connect to your servers (iOS 11.0.1). Normally it works.
Do you service outage? My iPhone 7 cannot connect to your servers (iOS 11.0.1). Normally it works.
Music Fan
706 Views
2 replies
0 likes
I have an iPhone 7. About once every 10-14 days while using Spotify, the whole phone screen will go black and unresponsive (except being able to change the volume). The home and lock buttons don't work, so I cannot safe restart the phone. The only th...
I have an iPhone 7. About once every 10-14 days while using Spotify, the whole phone screen will go black and unresponsive (except being able to change the volume). The home and lock buttons don't wo...
561 Views
0 replies
0 likes
Is there a way I can cancel the 30 day free trial before you guys start charging my account?
Is there a way I can cancel the 30 day free trial before you guys start charging my account?
Newbie
31055 Views
5 replies
2 likes
Hey all, I was wondering if there was a way to play only filtered songs. What I mean is, if I have a playlist, and I type in a filter criteria, is there a way to cycle through only the songs that meet this criteria? When I play a song after entering ...
Hey all, I was wondering if there was a way to play only filtered songs. What I mean is, if I have a playlist, and I type in a filter criteria, is there a way to cycle through only the songs...
494 Views
0 replies
0 likes
Just empty and not starting... Start Run button is not active.IOS 11
Just empty and not starting... Start Run button is not active. IOS 11
338 Views
0 replies
0 likes
You know when I pay $180.00 a year for a service I expect not to have a problem EVERY SINGLE DAY!!!!!!!!! I’m pushing the follow button on artists and it’s not sticking. I leave that artist page and come back a little while later and I have to follow...
You know when I pay $180.00 a year for a service I expect not to have a problem EVERY SINGLE DAY!!!!!!!!! I’m pushing the follow button on artists and it’s not sticking. I leave that artist pag...
326 Views
0 replies
0 likes
Hi there! Ran into what might be a bug in Spotify for iOS. I used Spotify to search for a song. It was locally stored (in Spotify's local cache, it was a Spotify song that I had previously marked with a checkmark). I started Song Radio based on this ...
Hi there! Ran into what might be a bug in Spotify for iOS. I used Spotify to search for a song. It was locally stored (in Spotify's local cache, it was a Spotify song that I had previously m...
324 Views
0 replies
0 likes
When playing music from Spotify through USB on my car radio the previous track button skips to the next song. Pressing the previous track button once starts the song from the top, as it should, but pressing it again skips to the next song. I know it’...
When playing music from Spotify through USB on my car radio the previous track button skips to the next song. Pressing the previous track button once starts the song from the top, as it should, but p...
Casual Listener
508 Views
1 replies
0 likes
Hello,i have no connection error since upgraded to ios11.I can use the app only on wifi.app reinstall and iphone reset didnt help.
Hello,i have no connection error since upgraded to ios11. I can use the app only on wifi. app reinstall and iphone reset didnt help.
473 Views
0 replies
0 likes
Hi, for some reason I am unable to stream my music from the Spotify iphone app to my Sonos speakers. I am able to listen to music on my iPhone but as soon as I select my Sonos as the output the song will stop playing, jump to the end of the next song...
Hi, for some reason I am unable to stream my music from the Spotify iphone app to my Sonos speakers. I am able to listen to music on my iPhone but as soon as I select my Sonos as the output the ...
Not applicable
1422 Views
6 replies
0 likes
It is so annoying that I tried for months to resolve this and it plays 0 song, 0 radio station, and my quality setting is set to (auto). I also tried normal. I tried multiple accounts, abd re-downloaded it 17 times. Seems like an unreliable software.
It is so annoying that I tried for months to resolve this and it plays 0 song, 0 radio station, and my quality setting is set to (auto). I also tried normal. I tried multiple accounts, abd re-downloa...
285 Views
0 replies
0 likes
Just kinda pissed the song acoustic got taken off my playlist and its now no longer on hit the lights album?cummon Man U literally deleted the best song from their album.
Just kinda pissed the song acoustic got taken off my playlist and its now no longer on hit the lights album?cummon Man U literally deleted the best song from their album.
335 Views
0 replies
0 likes
When listening to specific songs they play in a really bad quality. It sounds like listening to music really loud on really bad speakers. Some songs do it more than others. Some examples of the songs that do it the most are my localy download ASAP Ro...
When listening to specific songs they play in a really bad quality. It sounds like listening to music really loud on really bad speakers. Some songs do it more than others. Some examples of the songs...
756 Views
0 replies
0 likes
Yesterday I bougth the premium suscrabtion and I still have. The free suscription
Yesterday I bougth the premium suscrabtion and I still have. The free suscription
333 Views
0 replies
0 likes
I just noticed that EVERY single artist I search for has zero monthly subscribers. Even incredibly super popular artists. That dweeb Bieber has subscribers (I’m sure he does) and it’s showing zero in my app. This is also effecting playlists. Is anyon...
I just noticed that EVERY single artist I search for has zero monthly subscribers. Even incredibly super popular artists. That dweeb Bieber has subscribers (I’m sure he does) and it’s showing zero in...
Community Legend
617 Views
1 replies
0 likes
on iOs11 with 5S , it should pop on left a little icon on main screen but it doesnt help
on iOs11 with 5S , it should pop on left a little icon on main screen but it doesnt help
415 Views
0 replies
0 likes
I don’t know what’s wrong with Spotify or if it’s just my page or app maybe, but recently my page shows 0 monthly listeners, but last time I checked, which is a couple days ago, I was at around 3000 something. Is it a bug? And if it is, is there a wa...
I don’t know what’s wrong with Spotify or if it’s just my page or app maybe, but recently my page shows 0 monthly listeners, but last time I checked, which is a couple days ago, I was at around 3000 ...
2662 Views
0 replies
4 likes
