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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30729 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95448 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293873 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123789 Views

19 replies

38 likes

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Local files not downloading onto iPhone?

I able to download the songs successfully onto my desktop app (on a mac), and have followed all the steps in making sure I can get them onto my phone app but every time I try they won't download. When I pull up the playlist on my phone, it shows that...

Newbie

I able to download the songs successfully onto my desktop app (on a mac), and have followed all the steps in making sure I can get them onto my phone app but every time I try they won't download. &n...

461 Views

0 replies

0 likes

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How best to do "on the go" playlist? (with shuffle!)

Hi - I love spotify, I love having access to so much music. It doesn't look like there's a real "on the go" playlist type of function - adding songs to the "queue" is close, but I can't seem to get songs in the queue to shuffle. Here's a little bit m...

Newbie

Hi - I love spotify, I love having access to so much music.   It doesn't look like there's a real "on the go" playlist type of function - adding songs to the "queue" is close, but I can't seem t...

807 Views

0 replies

1 likes

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Followed playlists not showing up in my profile

I wonder why about 5 playlists i follow don't show up in my profile. Can I change that? Thanks for the attention...

Newbie

I wonder why about 5 playlists i follow don't show up in my profile. Can I change that?  Thanks for the attention...

456 Views

0 replies

0 likes

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Please get rid of the"Turn Off Airplane Mode" popup

I really do not need to see this warning popup every single time I open Spotify while I am on an airplane. It's super annoying. Can you please ditch it?

Newbie

I really do not need to see this warning popup every single time I open Spotify while I am on an airplane. It's super annoying. Can you please ditch it? 🙂

443 Views

0 replies

0 likes

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Spofity keeps removing my downloads from devices

I have already checked so many time and ensured that I have only 3 offline devices, even though Spotify keeps removing my downloads everywhere. How to have it solved? Thanks,Deleon.

Newbie

I have already checked so many time and ensured that I have only 3 offline devices, even though Spotify keeps removing my downloads everywhere. How to have it solved?   Thanks, Deleon.

484 Views

0 replies

0 likes

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Option to toggle Recently Played as Shown/Hidden on the Your Music screen.

It would be great if there was a toggle in Settings -> Playback to 'Show/Hide Recently Played'. I find it's of little benefit to have it; it clutters my music landing screen. I imagine plenty of people find it useful so if there was simply an option ...

Casual Listener

It would be great if there was a toggle in Settings -> Playback to 'Show/Hide Recently Played'. I find it's of little benefit to have it; it clutters my music landing screen. I imagine plenty of p...

396 Views

0 replies

0 likes

iOS
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Saving songs

Is there a way to set songs to save to my library automatically when i download them instead of having to go and click save on each song i want?

Newbie

Is there a way to set songs to save to my library automatically when i download them instead of having to go and click save on each song i want?

317 Views

0 replies

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Superuser Contribution Serious Data Usage

I sync playlists when connected to wifi, so all music I listen to while on the go is synced locally. I do this for when I commute on the subway to and from work. This has been my routine for years now with Spotify with no issues. Yesterday, Spotify s...

Casual Listener

I sync playlists when connected to wifi, so all music I listen to while on the go is synced locally. I do this for when I commute on the subway to and from work.   This has been my routine for...

Jack

Roadie

525 Views

1 replies

0 likes

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Premiumupgrade does not work

Hi, i have premium for a long time. I pay the premium account via Apple. I had to change my credit card. For 5 days I had no credit card. In the meantime the abo tried the renewal without success. So far so good. After I entered my new credit card in...

Casual Listener

Hi,   i have premium for a long time. I pay the premium account via Apple. I had to change my credit card. For 5 days I had no credit card. In the meantime the abo tried the renewal without su...

Hh-city

Casual Listener

643 Views

2 replies

0 likes

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[Apple Carplay][Playlists] Fix CarPlay Support

Can't determine if its the spotify app or the Apple Carplay, but the experience is not good. Key Problems1) Cannot paginate through my music from the car screen. Only shows the first "page" worth of data, have to keep going to the mobile device to na...

Newbie

Can't determine if its the spotify app or the Apple Carplay, but the experience is not good.   Key Problems 1) Cannot paginate through my music from the car screen. Only shows the first "page...

mastermoog

Casual Listener

4071 Views

11 replies

13 likes

Apple CarPlay
Playlists
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Local files won't play (again)

Read so many discussions about this and I finally figured out how to get my local files downloaded to my phone and have them play but... Now I've bought a new phone, restored from my backup and installed iOS 11 and the previous problem is happening b...

Newbie

Read so many discussions about this and I finally figured out how to get my local files downloaded to my phone and have them play but...   Now I've bought a new phone, restored from my backup ...

370 Views

0 replies

0 likes

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Can't Update App - GEO Restrictions

I live between the UK & Israel and my iOS App store settings are set to Israel, which means I cannot update my Spotify app to the latest version.This is because you have limited it to certain locations! This is very annoying and now I cannot update m...

Casual Listener

I live between the UK & Israel and my iOS App store settings are set to Israel, which means I cannot update my Spotify app to the latest version. This is because you have limited it to certain l...

Maxim

Spotify Star

556 Views

1 replies

0 likes

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music info not show my car display..

Golf MK7 was able to read music data and next track feature was active since last update.. Currently only sound comes up with no additional data.Device: iPhone SE, Car : Golf MK7Could you please fix that bug?

Newbie

Golf MK7 was able to read music data and next track feature was active since last update.. Currently only sound comes up with no additional data. Device: iPhone SE, Car : Golf MK7 Could you please ...

550 Views

0 replies

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Unplayable Songs

Hello, in the past two weeks I am unable to listen to any songs from Pabllo Vittar (his original, not featured songs). My mom is also unable and we share the same family account. I did not change anything on the account and neither did she. All my ot...

Newbie

Hello, in the past two weeks I am unable to listen to any songs from Pabllo Vittar (his original, not featured songs). My mom is also unable and we share the same family account. I did not change any...

zam_

Regular

426 Views

1 replies

0 likes

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  • 1 replies
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Playback keeps stalling

Playback from iPhone through sonos system with spotify premium keeps stalling. have attached message I get? nobody else is using my account from another device. any ideas?

Newbie

Playback from iPhone through sonos system with spotify premium keeps stalling.   have attached message I get?   nobody else is using my account from another device.   any ideas?

473 Views

0 replies

0 likes

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Controlling iPad volume from iPhone using Spotify Connect

Hi, Could someone please let me know if you can control the VOLUME from an iPhone when playing back using spotify connect using an iPad? I am getting mixed messages from support and no one has yet to convince me that you can change the volume on an i...

Casual Listener

Hi,   Could someone please let me know if you can control the VOLUME from an iPhone when playing back using spotify connect using an iPad? I am getting mixed messages from support and no o...

khamsoul

Regular

7005 Views

9 replies

0 likes

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New iOS update won’t let you shuffle or repeat playlists

Hey I’m on a road trip, and I pay for Spotify Premium, but with the new iOS update my phone won’t let me shuffle and repeat my playlists in my car. Kind of a bummer really when on a long drive. Please fix this

Newbie

Hey I’m on a road trip, and I pay for Spotify Premium, but with the new iOS update my phone won’t let me shuffle and repeat my playlists in my car. Kind of a bummer really when on a long drive. Pleas...

578 Views

0 replies

3 likes

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Not logging in

so i’ve updated to IOS11, and i needs to update spotify, which i did, and now it’s not letting me log back into spotify, it’s saying there is an error?? i have turned my phone on and off and deleted and re downloaded spotify, any help? it’s really an...

Newbie

so i’ve updated to IOS11, and i needs to update spotify, which i did, and now it’s not letting me log back into spotify, it’s saying there is an error?? i have turned my phone on and off and deleted ...

312 Views

0 replies

0 likes

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iOS 11 iPhone overheats when using Spotify app

Hi, I've never had an issue with the Spotify app until I dowloaded iOS 11. My phone now overheats whenever I use it for more than 5 minutes. I tried reinstalling the app, but that didn't help. I was wondering if there was an update coming or if there...

Newbie

Hi,   I've never had an issue with the Spotify app until I dowloaded iOS 11. My phone now overheats whenever I use it for more than 5 minutes. I tried reinstalling the app, but that didn't hel...

636 Views

0 replies

1 likes

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