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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37123 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102623 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299135 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125826 Views

19 replies

38 likes

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Canceling 30 day free trial

Is there a way I can cancel the 30 day free trial before you guys start charging my account?

Newbie

Is there a way I can cancel the 30 day free trial before you guys start charging my account?

johnpol10162003

Newbie

31113 Views

5 replies

2 likes

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Can you play only filtered songs from a playlist?

Hey all, I was wondering if there was a way to play only filtered songs. What I mean is, if I have a playlist, and I type in a filter criteria, is there a way to cycle through only the songs that meet this criteria? When I play a song after entering ...

Newbie

Hey all,   I was wondering if there was a way to play only filtered songs. What I mean is, if I have a playlist, and I type in a filter criteria, is there a way to cycle through only the songs...

504 Views

0 replies

0 likes

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Your Running Mix not working

Just empty and not starting... Start Run button is not active.IOS 11   

Regular

Just empty and not starting... Start Run button is not active. IOS 11      

352 Views

0 replies

0 likes

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Cannot “Follow” artists!!!!!!!

You know when I pay $180.00 a year for a service I expect not to have a problem EVERY SINGLE DAY!!!!!!!!! I’m pushing the follow button on artists and it’s not sticking. I leave that artist page and come back a little while later and I have to follow...

Casual Listener

You know when I pay $180.00 a year for a service I expect not to have a problem EVERY SINGLE DAY!!!!!!!!!  I’m pushing the follow button on artists and it’s not sticking. I leave that artist pag...

338 Views

0 replies

0 likes

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Song Radio started from local music does not stream properly

Hi there! Ran into what might be a bug in Spotify for iOS. I used Spotify to search for a song. It was locally stored (in Spotify's local cache, it was a Spotify song that I had previously marked with a checkmark). I started Song Radio based on this ...

Newbie

Hi there! Ran into what might be a bug in Spotify for iOS.   I used Spotify to search for a song. It was locally stored (in Spotify's local cache, it was a Spotify song that I had previously m...

336 Views

0 replies

0 likes

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Issue with previous track button

When playing music from Spotify through USB on my car radio the previous track button skips to the next song. Pressing the previous track button once starts the song from the top, as it should, but pressing it again skips to the next song. I know it’...

Casual Listener

When playing music from Spotify through USB on my car radio the previous track button skips to the next song. Pressing the previous track button once starts the song from the top, as it should, but p...

xzirri

Casual Listener

542 Views

1 replies

0 likes

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  • 1 replies
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No connection via 4G/Lte on IOS11

Hello,i have no connection error since upgraded to ios11.I can use the app only on wifi.app reinstall and iphone reset didnt help.

Newbie

Hello,i have no connection error since upgraded to ios11. I can use the app only on wifi. app reinstall and iphone reset didnt help.

491 Views

0 replies

0 likes

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Iphone Spotify app not playing to Sonos

Hi, for some reason I am unable to stream my music from the Spotify iphone app to my Sonos speakers. I am able to listen to music on my iPhone but as soon as I select my Sonos as the output the song will stop playing, jump to the end of the next song...

Casual Listener

Hi, for some reason I am unable to stream my music from the Spotify iphone app to my Sonos speakers. I am able to listen to music on my iPhone but as soon as I select my Sonos as the output the ...

user-removed

Not applicable

1485 Views

6 replies

0 likes

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Spotify iphone Free does not play a single song

It is so annoying that I tried for months to resolve this and it plays 0 song, 0 radio station, and my quality setting is set to (auto). I also tried normal. I tried multiple accounts, abd re-downloaded it 17 times. Seems like an unreliable software.

Newbie

It is so annoying that I tried for months to resolve this and it plays 0 song, 0 radio station, and my quality setting is set to (auto). I also tried normal. I tried multiple accounts, abd re-downloa...

301 Views

0 replies

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Lost song

Just kinda pissed the song acoustic got taken off my playlist and its now no longer on hit the lights album?cummon Man U literally deleted the best song from their album.

Newbie

Just kinda pissed the song acoustic got taken off my playlist and its now no longer on hit the lights album?cummon Man U literally deleted the best song from their album.

352 Views

0 replies

0 likes

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Low Quality

When listening to specific songs they play in a really bad quality. It sounds like listening to music really loud on really bad speakers. Some songs do it more than others. Some examples of the songs that do it the most are my localy download ASAP Ro...

Newbie

When listening to specific songs they play in a really bad quality. It sounds like listening to music really loud on really bad speakers. Some songs do it more than others. Some examples of the songs...

771 Views

0 replies

0 likes

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Problen with my acount

Yesterday I bougth the premium suscrabtion and I still have. The free suscription

Newbie

Yesterday I bougth the premium suscrabtion and I still have. The free suscription

349 Views

0 replies

0 likes

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Solved!! Zero Subscribers Across ALL Artists/Lists

I just noticed that EVERY single artist I search for has zero monthly subscribers. Even incredibly super popular artists. That dweeb Bieber has subscribers (I’m sure he does) and it’s showing zero in my app. This is also effecting playlists. Is anyon...

Casual Listener

I just noticed that EVERY single artist I search for has zero monthly subscribers. Even incredibly super popular artists. That dweeb Bieber has subscribers (I’m sure he does) and it’s showing zero in...

Nico

Community Legend

655 Views

1 replies

0 likes

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0 monthly listeners?

I don’t know what’s wrong with Spotify or if it’s just my page or app maybe, but recently my page shows 0 monthly listeners, but last time I checked, which is a couple days ago, I was at around 3000 something. Is it a bug? And if it is, is there a wa...

Regular

I don’t know what’s wrong with Spotify or if it’s just my page or app maybe, but recently my page shows 0 monthly listeners, but last time I checked, which is a couple days ago, I was at around 3000 ...

2679 Views

0 replies

4 likes

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Local files not downloading onto iPhone?

I able to download the songs successfully onto my desktop app (on a mac), and have followed all the steps in making sure I can get them onto my phone app but every time I try they won't download. When I pull up the playlist on my phone, it shows that...

Newbie

I able to download the songs successfully onto my desktop app (on a mac), and have followed all the steps in making sure I can get them onto my phone app but every time I try they won't download. &n...

469 Views

0 replies

0 likes

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How best to do "on the go" playlist? (with shuffle!)

Hi - I love spotify, I love having access to so much music. It doesn't look like there's a real "on the go" playlist type of function - adding songs to the "queue" is close, but I can't seem to get songs in the queue to shuffle. Here's a little bit m...

Newbie

Hi - I love spotify, I love having access to so much music.   It doesn't look like there's a real "on the go" playlist type of function - adding songs to the "queue" is close, but I can't seem t...

820 Views

0 replies

1 likes

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Followed playlists not showing up in my profile

I wonder why about 5 playlists i follow don't show up in my profile. Can I change that? Thanks for the attention...

Newbie

I wonder why about 5 playlists i follow don't show up in my profile. Can I change that?  Thanks for the attention...

476 Views

0 replies

0 likes

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Please get rid of the"Turn Off Airplane Mode" popup

I really do not need to see this warning popup every single time I open Spotify while I am on an airplane. It's super annoying. Can you please ditch it?

Newbie

I really do not need to see this warning popup every single time I open Spotify while I am on an airplane. It's super annoying. Can you please ditch it? 🙂

452 Views

0 replies

0 likes

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Spofity keeps removing my downloads from devices

I have already checked so many time and ensured that I have only 3 offline devices, even though Spotify keeps removing my downloads everywhere. How to have it solved? Thanks,Deleon.

Newbie

I have already checked so many time and ensured that I have only 3 offline devices, even though Spotify keeps removing my downloads everywhere. How to have it solved?   Thanks, Deleon.

500 Views

0 replies

0 likes

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