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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43341 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108970 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1637 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301854 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127787 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Problem with login

Hi, I have used spotify on my old phone wiht android. Now I have new iphone with new sim card, but can´t login to my account.Petr

Newbie

Hi, I have used spotify on my old phone wiht android. Now I have new iphone with new sim card, but can´t login to my account. Petr

ArthurT_T

Gig Goer

363 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Disappearing Playlists

I need help. I tried to login to my Spotify account on my laptop. I had never done this before, and I do not have an account linked to Facebook. I couldn't remember my password to my account, which I have been using on my iPhone 6s for about 4 months...

Newbie

I need help. I tried to login to my Spotify account on my laptop. I had never done this before, and I do not have an account linked to Facebook. I couldn't remember my password to my account, which I...

ArthurT_T

Gig Goer

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

No songs tab on iPhone

I don't know whether it is a glitch or whether it's an update from the app or my phone but there is no songs tab on my account but usually is, i only get my created playlists. Can i get it back?

Casual Listener

I don't know whether it is a glitch or whether it's an update from the app or my phone but there is no songs tab on my account but usually is, i only get my created playlists. Can i get it back?

Maxim

Spotify Star

585 Views

3 replies

0 likes

  • 585 Views
  • 3 replies
  • 0 likes

Solved!! Web player keeps popping up on iPhone

The problem I am having is that something called Web Player keeps interrupting my own music. It randomly starts playing music I have never heard of or would want to hear of, and most of these songs that get played at random manage to make it on to my...

Newbie

The problem I am having is that something called Web Player keeps interrupting my own music. It randomly starts playing music I have never heard of or would want to hear of, and most of these songs t...

CryticalAce

Spotify Star

2709 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Syncing Local from iTunes not appearing in iOS...

Hello! I've created a playlist from a selection of songs from my "Local Files," which is sync'd up with my iTunes library. In this case, my playlist is a japanese CD which is unavailable on Spotify. I'm trying to listen to it through the Spotify app ...

Casual Listener

Hello! I've created a playlist from a selection of songs from my "Local Files," which is sync'd up with my iTunes library. In this case, my playlist is a japanese CD which is unavailable on Spotify. ...

318 Views

0 replies

0 likes

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updated spotify and now can't open app

I updated Spotify this morning and now when I touch teh app to open nothing happens, it just becomes darka s if I have touched it. I have deleted it and re-downloaded, still happening ?

Casual Listener

I updated Spotify this morning and now when I touch teh app to open nothing happens, it just becomes darka s if I have touched it. I have deleted it and re-downloaded, still happening ?

specialk3333333

Casual Listener

398 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify go to offline if i use mobile internet.

If I use mobile internet my spotify go to offline mode. But offline mod it off. In this case a can't use search without wi-fi, I can't dowload music without wi-fi. Please help me ))))

Casual Listener

If I use mobile internet my spotify go to offline mode. But offline mod it off. In this case a can't use search without wi-fi, I can't dowload music without wi-fi. Please help me ))))

ArthurT_T

Gig Goer

542 Views

1 replies

0 likes

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  • 1 replies
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Spotify Premium songs stops ~10 seconds in on cellular

This has been happening for awhile, were certain songs in my playlist will just freeze ~10 seconds in. It's terrile annoying when I search for the song and it just freezes no explanation. I am running the latest iOS and the latest spotify update. I h...

Newbie

This has been happening for awhile, were certain songs in my playlist will just freeze ~10 seconds in. It's terrile annoying when I search for the song and it just freezes no explanation. I am runnin...

SpotCreated

Roadie

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Shuffle Play Only?

I recently downloaded the app for iPhone and am disappointed that the functionality is different than with the app for my MacBook. Why does the iOS app only allow shuffle play? Using Spotify on my MacBook I can choose an album and listen to whatever ...

Casual Listener

I recently downloaded the app for iPhone and am disappointed that the functionality is different than with the app for my MacBook.   Why does the iOS app only allow shuffle play?  Using S...

jsannn

Community Legend

1658 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Limite de downloads

Possuo conta premium e tenho limite de downloads de musicas por qualMotivo?

Newbie

Possuo conta premium e tenho limite de downloads de musicas por qual Motivo?

Nunoviviani

Newbie

943 Views

1 replies

2 likes

  • 943 Views
  • 1 replies
  • 2 likes

Solved!! Playlist on IOS and PC is different

I have different songs in some of my playlists on IOS. On PC everything is ok, but I can' see half songs on my phone at all. Some playlists are completely empty but on the thumbnail it says there are 5 songs in it. I feel like this is some kind of we...

Regular

I have different songs in some of my playlists on IOS. On PC everything is ok, but I can' see half songs on my phone at all. Some playlists are completely empty but on the thumbnail it says ther...

telion-fondrad

Regular

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
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Local Files Playlist missing

With Spotify Premium, on Desktop (Windows) i have a playlist called "local files" - in my iOS App i don't. Why do i have to create a playlist on my computer, add the local songs to it and than make it available offline so i can sync it on my phone? I...

Newbie

With Spotify Premium, on Desktop (Windows) i have a playlist called "local files" - in my iOS App i don't. Why do i have to create a playlist on my computer, add the local songs to it and than make i...

484 Views

0 replies

0 likes

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Only playing last three added albums to playlist!

Hi. Is anyone else having this issue. I play Spotify (free) on my ipad 2. When I play "all songs" on shuffle it has recently just shuffled between the last 3 or 4 albums I added. When I scroll down and choose a song I added further back it then shuff...

Newbie

Hi. Is anyone else having this issue. I play Spotify (free) on my ipad 2. When I play "all songs" on shuffle it has recently just shuffled between the last 3 or 4 albums I added. When I scroll down a...

amnotascientist

Newbie

497 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Stops in the middle of a song

Hi, spotify on my iphone starts to stop in the middle of a song and i have to jump all the time to keep it playing. Should i delete spotify and reinstall and sync it again? I'll be happy if someone replays

Casual Listener

Hi, spotify on my iphone starts to stop in the middle of a song and i have to jump all the time to keep it playing. Should i delete spotify and reinstall and sync it again? 😞   I'll be ha...

ecalmes94

Casual Listener

17043 Views

18 replies

0 likes

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  • 18 replies
  • 0 likes

Solved!! Spotify keeps playing songs from the other iPhone

i live in an apartment, usually playing Spotify iPhone with bluetooth speakers.when another iPhone show up (iphone de claudia in the photo), spotify keep playing their music. I selected mine, few seconds spotfy changing it back.i dont know why. The i...

Casual Listener

i live in an apartment, usually playing Spotify iPhone with bluetooth speakers. when another iPhone show up (iphone de claudia in the photo), spotify keep playing their music. I selected mine, few s...

Tham27

Casual Listener

5226 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Offline music is deleted if my iPhone is turning off.

It's not happening always, but if my iPhone goes off because the battery is dead, after turn it on, Spofity requires my credentials again. After introducing my credentails I'm able to see the lists that I marked the offline before, but the songs are ...

Regular

It's not happening always, but if my iPhone goes off because the battery is dead, after turn it on, Spofity requires my credentials again. After introducing my credentails I'm able to see the lists t...

HillEasterner

Casual Listener

1059 Views

3 replies

0 likes

iOS
iphone
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  • 3 replies
  • 0 likes

Solved!! My Playlists do not appear on my phone

I have an iPhone. I can open the Spotify app on my phone. But when I go to "Your Music" and then "Playlists" all I see is "Loading" under "Starred" ?? I have a premium account. I should be able to view and listen to my playlists on my phone. I could ...

Newbie

I have an iPhone.  I can open the Spotify app on my phone.  But when I go to "Your Music" and then "Playlists" all I see is "Loading" under "Starred"  ??  I have a premium account...

Jo1013

Casual Listener

3458 Views

7 replies

0 likes

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  • 7 replies
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My iOS App Still Show "Your Playlists" Instead of "Your Library" at Right Bottom

Hi,I'd use my spotify app in my iPhone and it show "Your Playlists" Instead of "Your Library" at Right Bottom of menu bar. It's make me sick and a bit frustated cos' most of my song is in my library and i would love to listened to it while i'm out of...

Casual Listener

Hi, I'd use my spotify app in my iPhone and it show "Your Playlists" Instead of "Your Library" at Right Bottom of menu bar. It's make me sick and a bit frustated cos' most of my song is in my...

user-removed

Not applicable

489 Views

1 replies

1 likes

  • 489 Views
  • 1 replies
  • 1 likes

Spotify not playing when headphones are plugged in on iphone 5s

The app seems to not respond or play any tack when i connect my iphone headphones and press play.Please help

Newbie

The app seems to not respond or play any tack when i connect my iphone headphones and press play. Please help

Spotify1636

Newbie

29159 Views

5 replies

1 likes

  • 29159 Views
  • 5 replies
  • 1 likes

Spotify uses up all my data even with mobile data off

I have the following issue with Spotify on an iPhone 6S Plus with iOS 9.3.1.I have Mobile Data turned off yet Spotify used GBs of mobile data in a few days.I have a huge mobile data bill due to this. The screenshot below was taken doing the following...

Newbie

I have the following issue with Spotify on an iPhone 6S Plus with iOS 9.3.1. I have Mobile Data turned off yet Spotify used GBs of mobile data in a few days. I have a huge mobile data bill due to t...

prad-beat

Newbie

881 Views

2 replies

0 likes

  • 881 Views
  • 2 replies
  • 0 likes