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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62402 Views
  • 16 replies
  • 37 likes
  • 62402 Views
  • 16 replies
  • 37 likes

View all Downloaded music (iPhone)

I have an iPhone with the latest versions but still I don't see the download "menu". Some of my friends have the download menu and have iPhones.. why?I have to go into the for example album list and filter on downloaded albums, and then into the play...

  • Casual Listener
  • I have an iPhone with the latest versions but still I don't see the download "menu". Some of my friends have the download menu and have iPhones.. why? I have to go into the for example album list an...
  • Maxim
  • Spotify Star
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Change Spotify Country

I started using Spotify for free in Canada. I was there for a year. Then, I came back to South Korea. Unfortunately, after like 10 days in Korea, Spotify didn’t work and showed me a message that I cannot use my account anymore, because I already used...

  • Newbie
  • I started using Spotify for free in Canada. I was there for a year. Then, I came back to South Korea. Unfortunately, after like 10 days in Korea, Spotify didn’t work and showed me a message that I ca...
  • Maxim
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Update] iOS Beta Users

Currently the iOS Beta 6.9.0 is about to expire in Testflight. Therefore our beta-testers who have the latest 6.9.0 installed won't be able to run the Spotify app very soon. Please download the Spotify for iOS app from the App Store (version 6.8.0) t...

  • Spotify
  • Spotify
  • Currently the iOS Beta 6.9.0 is about to expire in Testflight. Therefore our beta-testers who have the latest 6.9.0 installed won't be able to run the Spotify app very soon.    Please d...
  • MattSuda
  • Spotify Star
  • 17572 Views
  • 14 replies
  • 11 likes
  • 17572 Views
  • 14 replies
  • 11 likes

Superuser Contribution Local files not showing on iPhone

Any local files I've tried to sync from my computer to my iPhone 7 haven't been showing up on my iPhone at all. When I play a song on the desktop, and have Spotify open on the phone, I can see the song, but when I try to play from the phone instead o...

  • Newbie
  • Any local files I've tried to sync from my computer to my iPhone 7 haven't been showing up on my iPhone at all. When I play a song on the desktop, and have Spotify open on the phone, I can see the so...
  • pazw
  • Newbie
  • 1054 Views
  • 3 replies
  • 3 likes
  • 1054 Views
  • 3 replies
  • 3 likes

Artists

My problem is when I go to a album or single until it's downloaded or in a playlist, it doesn't say who the featured artists are, could you please fix this?

  • Newbie
  • My problem is when I go to a album or single until it's downloaded or in a playlist, it doesn't say who the featured artists are, could you please fix this?
  • Damian14
  • Newbie
  • 236 Views
  • 1 replies
  • 1 likes
  • 236 Views
  • 1 replies
  • 1 likes

Can't connect to Spotify while in WLAN

Hello everyone,i have a problem where i can't use the spotify app in online mode while i am connected to my WLAN, if i deactivate the WLAN at my iPhone its works fine to get online. The WLAN by itself works also fine. I tried it with some other WLAN ...

  • Newbie
  • Hello everyone, i have a problem where i can't use the spotify app in online mode while i am connected to my WLAN, if i deactivate the WLAN at my iPhone its works fine to get online. The WLAN by its...
  • ich649864
  • Casual Listener
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

Spotify won't load on Iphone 5??? Please help!

When I open the app, the loading screen with the green circle logo just stays there. I've checked to make sure that phone is up to date, reset my phone and deleted and reinstalled the app. I would really appreciate help with this issue ASAP! Stinks t...

  • Newbie
  • When I open the app, the loading screen with the green circle logo just stays there.    I've checked to make sure that phone is up to date, reset my phone and deleted and reinstalled the ...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

my music stops when wife plays her music

My wife and i are experiencing problems, when i am connected playing music at home she will connect and play music in her car, my music turns off. We have a premium account. Any ideas to fix this?

  • Newbie
  • My wife and i are experiencing problems, when i am connected playing music at home she will connect and play music in her car, my music turns off. We have a premium account. Any ideas to fix thi...
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

Músicas baixadas saíram do modo offline, precisei baixar tudo novamente.

O que acontece que as vezes o spotify pedi para logar novamente e quando loga não tem nenhuma música com a seta verde, estão todas cinzas e preciso baixar novamente?

  • Newbie
  • O que acontece que as vezes o spotify pedi para logar novamente e quando loga não tem nenhuma música com a seta verde, estão todas cinzas e preciso baixar novamente?
  • user-removed
  • Not applicable
  • 972 Views
  • 2 replies
  • 0 likes
  • 972 Views
  • 2 replies
  • 0 likes

How do I turn off the Spotify song code popup?

Every time I go to add a song to a playlist or something like that, I message pops up saying "Show this code to a friend - they can scan it to start listening. (Tap the camera in the search bar.)" I got it the first time, definitely don't need to kee...

  • Newbie
  • Every time I go to add a song to a playlist or something like that, I message pops up saying "Show this code to a friend - they can scan it to start listening. (Tap the camera in the search bar....
  • mikkelwinther
  • Newbie
  • 3778 Views
  • 19 replies
  • 16 likes
  • 3778 Views
  • 19 replies
  • 16 likes

Solved!!Superuser Contribution Error message "There is no data media into the drive F" (translated from German)

Hi everybody Maybe, somebody can help me.. As of late I get every time a message something like "There is no data media into the drive F" (german) when I'm opening the Spotify-Desktop App. What I have to do? Thanks and best regardsDeanz

  • Music Fan
  • Hi everybody   Maybe, somebody can help me..   As of late I get every time a message something like "There is no data media into the drive F" (german) when I'm opening the Spotify-Deskt...
  • Deanz
  • Music Fan
  • 503 Views
  • 5 replies
  • 0 likes
  • 503 Views
  • 5 replies
  • 0 likes

SYNCHRONISING iPHONE AND iPAD

As a Premium user of Spotify I expect to be able to download songs onto my iPhone then transfer (or sync) those songs to my iPad. But when I log into Spotify on my iPad with the same email address and password as on my iPhone the songs do not appear ...

  • Newbie
  • As a Premium user of Spotify I expect to be able to download songs onto my iPhone then transfer (or sync) those songs to my iPad. But when I log into Spotify on my iPad with the same email address an...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

premium isn't working ?

i just bought premium again and i can choose whatever song i want but i can't queue anything and i have limited skips ? it's like it's half premium or something idk it's weird

  • Newbie
  • i just bought premium again and i can choose whatever song i want but i can't queue anything and i have limited skips ? it's like it's half premium or something idk it's weird
  • eblackrose00
  • Roadie
  • 293 Views
  • 2 replies
  • 1 likes
  • 293 Views
  • 2 replies
  • 1 likes

Spotify dumped my ipad music without asking which gadget !!!!

Spotify has dumped my Ipad playlist because i had new phone which made 4 gadgets. they did not ASK which one first !!!!!!!!! Now to save do i have to go to every item and tab download or can it be done with one action? Thanks.

  • Newbie
  • Spotify has dumped my Ipad playlist because i had new phone which made 4 gadgets. they did not ASK which one first !!!!!!!!! Now to save do i have to go to every item and tab download or can it be do...
  • eblackrose00
  • Roadie
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

can't login

hi, im running the latest version of spotify on an iphone 6s running ios 10.3.3 and i cant login. The first image is how the app opens, and when you press login, the app does nothing and stays on that screen for a good 2 minutes, until finally the ap...

  • Visitor
  • hi, im running the latest version of spotify on an iphone 6s running ios 10.3.3 and i cant login. The first image is how the app opens, and when you press login, the app does nothing and stays on tha...
  • eblackrose00
  • Roadie
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Can't search for profiles

I can't search for profiles anymore

  • Newbie
  • I can't search for profiles anymore
  • kfran97
  • Newbie
  • 661 Views
  • 1 replies
  • 5 likes
  • 661 Views
  • 1 replies
  • 5 likes

Greyed out album

I want to listen to the album Regional At Best by Twenty One Pilots but the album is greyed out. I've read that it's because the album isn't available in my country but I know someone else who can listen to it and they live only a city over. I live i...

  • Newbie
  • I want to listen to the album Regional At Best by Twenty One Pilots but the album is greyed out. I've read that it's because the album isn't available in my country but I know someone else who can li...
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

Sonos Connect Problem: song displays but doesn't play

In th eSpotify app, when I'm connected to my Sonos speaker, the chosen song on Spotify displays but doesn't play. When I hit the Play triangle, the song skips to the next one and again doesn't play. Itf I hit the Play triange, it skips to the next. I...

  • Visitor
  • In th eSpotify app, when I'm connected to my Sonos speaker, the chosen song on Spotify displays but doesn't play. When I hit the Play triangle, the song skips to the next one and again doesn't play. ...
  • Pokidots
  • Newbie
  • 974 Views
  • 3 replies
  • 2 likes
  • sonos spotify
  • 974 Views
  • 3 replies
  • 2 likes

After the last app release (last week?), music no longer playing on Airplay

I run spotify on my ipad and iphone to send music to the Home System in my house, using Airplay. As of the last update last week, this just stopped working. The home system I use is Control 4. Spotify still sees Control 4 Airplay as a Device, but whe...

  • Newbie
  • I run spotify on my ipad and iphone to send music to the Home System in my house, using Airplay.  As of the last update last week, this just stopped working.  The home system I use is ...
  • 347 Views
  • 0 replies
  • 0 likes
  • 347 Views
  • 0 replies
  • 0 likes