Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232443 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
113994 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442880 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303895 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello! I've created a playlist from a selection of songs from my "Local Files," which is sync'd up with my iTunes library. In this case, my playlist is a japanese CD which is unavailable on Spotify. I'm trying to listen to it through the Spotify app ...
Hello! I've created a playlist from a selection of songs from my "Local Files," which is sync'd up with my iTunes library. In this case, my playlist is a japanese CD which is unavailable on Spotify. ...
323 Views
0 replies
0 likes
I updated Spotify this morning and now when I touch teh app to open nothing happens, it just becomes darka s if I have touched it. I have deleted it and re-downloaded, still happening ?
I updated Spotify this morning and now when I touch teh app to open nothing happens, it just becomes darka s if I have touched it. I have deleted it and re-downloaded, still happening ?
Casual Listener
403 Views
2 replies
0 likes
If I use mobile internet my spotify go to offline mode. But offline mod it off. In this case a can't use search without wi-fi, I can't dowload music without wi-fi. Please help me ))))
If I use mobile internet my spotify go to offline mode. But offline mod it off. In this case a can't use search without wi-fi, I can't dowload music without wi-fi. Please help me ))))
Gig Goer
549 Views
1 replies
0 likes
This has been happening for awhile, were certain songs in my playlist will just freeze ~10 seconds in. It's terrile annoying when I search for the song and it just freezes no explanation. I am running the latest iOS and the latest spotify update. I h...
This has been happening for awhile, were certain songs in my playlist will just freeze ~10 seconds in. It's terrile annoying when I search for the song and it just freezes no explanation. I am runnin...
Roadie
382 Views
1 replies
0 likes
I recently downloaded the app for iPhone and am disappointed that the functionality is different than with the app for my MacBook. Why does the iOS app only allow shuffle play? Using Spotify on my MacBook I can choose an album and listen to whatever ...
I recently downloaded the app for iPhone and am disappointed that the functionality is different than with the app for my MacBook. Why does the iOS app only allow shuffle play? Using S...
Community Legend
1668 Views
1 replies
0 likes
Possuo conta premium e tenho limite de downloads de musicas por qualMotivo?
Possuo conta premium e tenho limite de downloads de musicas por qual Motivo?
Newbie
964 Views
1 replies
2 likes
I have different songs in some of my playlists on IOS. On PC everything is ok, but I can' see half songs on my phone at all. Some playlists are completely empty but on the thumbnail it says there are 5 songs in it. I feel like this is some kind of we...
I have different songs in some of my playlists on IOS. On PC everything is ok, but I can' see half songs on my phone at all. Some playlists are completely empty but on the thumbnail it says ther...
Regular
563 Views
1 replies
0 likes
With Spotify Premium, on Desktop (Windows) i have a playlist called "local files" - in my iOS App i don't. Why do i have to create a playlist on my computer, add the local songs to it and than make it available offline so i can sync it on my phone? I...
With Spotify Premium, on Desktop (Windows) i have a playlist called "local files" - in my iOS App i don't. Why do i have to create a playlist on my computer, add the local songs to it and than make i...
491 Views
0 replies
0 likes
Hi. Is anyone else having this issue. I play Spotify (free) on my ipad 2. When I play "all songs" on shuffle it has recently just shuffled between the last 3 or 4 albums I added. When I scroll down and choose a song I added further back it then shuff...
Hi. Is anyone else having this issue. I play Spotify (free) on my ipad 2. When I play "all songs" on shuffle it has recently just shuffled between the last 3 or 4 albums I added. When I scroll down a...
Newbie
509 Views
1 replies
0 likes
Hi, spotify on my iphone starts to stop in the middle of a song and i have to jump all the time to keep it playing. Should i delete spotify and reinstall and sync it again? I'll be happy if someone replays
Hi, spotify on my iphone starts to stop in the middle of a song and i have to jump all the time to keep it playing. Should i delete spotify and reinstall and sync it again? 😞 I'll be ha...
Casual Listener
17105 Views
18 replies
0 likes
i live in an apartment, usually playing Spotify iPhone with bluetooth speakers.when another iPhone show up (iphone de claudia in the photo), spotify keep playing their music. I selected mine, few seconds spotfy changing it back.i dont know why. The i...
i live in an apartment, usually playing Spotify iPhone with bluetooth speakers. when another iPhone show up (iphone de claudia in the photo), spotify keep playing their music. I selected mine, few s...
Casual Listener
5289 Views
4 replies
0 likes
It's not happening always, but if my iPhone goes off because the battery is dead, after turn it on, Spofity requires my credentials again. After introducing my credentails I'm able to see the lists that I marked the offline before, but the songs are ...
It's not happening always, but if my iPhone goes off because the battery is dead, after turn it on, Spofity requires my credentials again. After introducing my credentails I'm able to see the lists t...
Casual Listener
1075 Views
3 replies
0 likes
I have an iPhone. I can open the Spotify app on my phone. But when I go to "Your Music" and then "Playlists" all I see is "Loading" under "Starred" ?? I have a premium account. I should be able to view and listen to my playlists on my phone. I could ...
I have an iPhone. I can open the Spotify app on my phone. But when I go to "Your Music" and then "Playlists" all I see is "Loading" under "Starred" ?? I have a premium account...
Casual Listener
3458 Views
7 replies
0 likes
Hi,I'd use my spotify app in my iPhone and it show "Your Playlists" Instead of "Your Library" at Right Bottom of menu bar. It's make me sick and a bit frustated cos' most of my song is in my library and i would love to listened to it while i'm out of...
Hi, I'd use my spotify app in my iPhone and it show "Your Playlists" Instead of "Your Library" at Right Bottom of menu bar. It's make me sick and a bit frustated cos' most of my song is in my...
Not applicable
507 Views
1 replies
1 likes
The app seems to not respond or play any tack when i connect my iphone headphones and press play.Please help
The app seems to not respond or play any tack when i connect my iphone headphones and press play. Please help
Newbie
29198 Views
5 replies
1 likes
I have the following issue with Spotify on an iPhone 6S Plus with iOS 9.3.1.I have Mobile Data turned off yet Spotify used GBs of mobile data in a few days.I have a huge mobile data bill due to this. The screenshot below was taken doing the following...
I have the following issue with Spotify on an iPhone 6S Plus with iOS 9.3.1. I have Mobile Data turned off yet Spotify used GBs of mobile data in a few days. I have a huge mobile data bill due to t...
Newbie
894 Views
2 replies
0 likes
I just updated to IOS 10 and now spotify will no longer play when I plug in the USB to my car stereo... When I plug it in, it will play on my phone but not through the speakers. I've tried reinstalling spotify and that didn't work. Is anyone else hav...
I just updated to IOS 10 and now spotify will no longer play when I plug in the USB to my car stereo... When I plug it in, it will play on my phone but not through the speakers. I've tried reinstalli...
Newbie
9180 Views
4 replies
1 likes
I have a new iPad Pro and I'm trying to listen to a podcast on the Spotify app. I have version 8.4.17.686. I can listen to music just fine, but whenever I try to listen to any podcast I get the message in the title of this post. Does anyone know how ...
I have a new iPad Pro and I'm trying to listen to a podcast on the Spotify app. I have version 8.4.17.686. I can listen to music just fine, but whenever I try to listen to any podcast I get the messa...
Roadie
2242 Views
1 replies
0 likes
Hi guys, I don't see the downloads page on my account. But when I sign in with the spotify account of my boyfriend on the same phone, I do see it (see attachments). We both have spotify premium in the same version, I have An iPhone SE. Can someone he...
Hi guys, I don't see the downloads page on my account. But when I sign in with the spotify account of my boyfriend on the same phone, I do see it (see attachments). We both have spotify premium in th...
Newbie
512 Views
2 replies
0 likes
I have a lot of nice songs on my playlist, but now some of them are no longer available...why??
I have a lot of nice songs on my playlist, but now some of them are no longer available...why??
Roadie
346 Views
1 replies
0 likes
