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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29798 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94388 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

968 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293558 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123609 Views

19 replies

38 likes

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Spotify cuts out on BMW conected drive

Spotify seems to have a bug when connected to the BMW's stereo system. It cuts out, sometimes lasting two minutes sometimes more. Very frustrating as I mostly listen when I'm driving. I will have to drop the subscription unless I can find a fix. Appr...

Casual Listener

Spotify seems to have a bug when connected to the BMW's stereo system. It cuts out, sometimes lasting two minutes sometimes more.   Very frustrating as I mostly listen when I'm driving.  ...

563 Views

0 replies

0 likes

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How to wipe all downloaded songs on phone?

Got a new phone that has less memory than my last, and restored my old phone data onto the new. I don't have enough space for all the songs that spotify is trying to auto-download (900 songs half of which I don't listen to)How do I remove every singl...

Newbie

Got a new phone that has less memory than my last, and restored my old phone data onto the new. I don't have enough space for all the songs that spotify is trying to auto-download (900 songs half of ...

firefiey1

Gig Goer

556 Views

1 replies

0 likes

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iPhone issues with going online every 30 days not being updated

My iPhone 6, iOS 10.2.1, latest Spotify update 8.0.0.529. I've been using Spotify for over 18 months and this never happened yet. We have to go online every 30 days which I do on a regular basis. I went online today and when I go off line I still get...

Newbie

My iPhone 6, iOS 10.2.1, latest Spotify update 8.0.0.529. I've been using Spotify for over 18 months and this never happened yet. We have to go online every 30 days which I do on a regular basis. I w...

mselwyn-ca

Newbie

373 Views

1 replies

0 likes

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  • 1 replies
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Connecting to other Iphones

So started two days ago, listening to my music and then it stops, I check spotify and start my music again, stops again, check spotify and i see its connected to another phone playing songs from a playlist by a guy named Lourdaxx. It starts doing it ...

Newbie

So started two days ago, listening to my music and then it stops, I check spotify and start my music again, stops again, check spotify and i see its connected to another phone playing songs from a pl...

304 Views

0 replies

0 likes

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A lot of songs missing, only on my iPhone...

A lot of songs of "My Songs/ My library" are missing, but only on my iPhone 6. On my desktop shows up everything. I still have storage left on my iPhone by the way. Please help!

Newbie

A lot of songs of "My Songs/ My library" are missing, but only on my iPhone 6. On my desktop shows up everything. I still have storage left on my iPhone by the way. Please help!

kid_dan

Casual Listener

405 Views

1 replies

0 likes

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Reinstate the custom iPad version

Hi, i apprectiate that that maintaining the iPad version requires extra resources, but the recent update that had removed the iPad version and replaced it with the iPhone version is not acceptable. The iPhone version is a massive downgrade and makes ...

Music Fan

Hi,   i apprectiate that that maintaining the iPad version requires extra resources, but the recent update that had removed the iPad version and replaced it with the iPhone version is not acce...

y0uri

Casual Listener

2411 Views

14 replies

13 likes

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  • 14 replies
  • 13 likes

Spotify pauses music

When I'm playing music on my iPhone 7 Plus Spotify will automatically pause the music. When I press play it plays for 1 second then pauses again. I have tried logging out from all sessions and I deleted and reinstalled the app. Still persists.

Regular

When I'm playing music on my iPhone 7 Plus Spotify will automatically pause the music. When I press play it plays for 1 second then pauses again. I have tried logging out from all sessions and I dele...

501 Views

0 replies

0 likes

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Musics gone, storgae still being used

I've downloaded more than 100 musics this month. Because i didnt make the payment our family premium closed. We reopened it yesterday, now all of the musics i downloaded are not downloaded. But spotify storage is 700 mb in my phone. So musics are in ...

Casual Listener

I've downloaded more than 100 musics this month. Because i didnt make the payment our family premium closed. We reopened it yesterday, now all of the musics i downloaded are not downloaded. But spoti...

JPShibayama

Regular

403 Views

1 replies

1 likes

  • 403 Views
  • 1 replies
  • 1 likes

AppleTV not showing in available devices

I just did the latest update for Spotify on my iPhone… And now my Apple TV isn't showing as available devices

Newbie

 I just did the latest update for Spotify on my iPhone… And now my Apple TV isn't showing as available devices 

Snakser

Newbie

574 Views

1 replies

1 likes

  • 574 Views
  • 1 replies
  • 1 likes

Unable to change country

Hey I have recently moved from Malaysia to Vietnam and I am unable to use spotify. It requires me to change country but when I did there is only 1'option Malaysia to be opted but not Vietnam or any other country. Please help to change. Account: [remo...

Newbie

Hey I have recently moved from Malaysia to Vietnam and I am unable to use spotify. It requires me to change country but when I did there is only 1'option Malaysia to be opted but not Vietnam or any o...

Maxim

Spotify Star

356 Views

1 replies

0 likes

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  • 1 replies
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All songs lost

For some weird reason when I went to listen to music, all my songs were gone. All of the songs I had gathered over the years had just vanished. Ive tried to find most of them, but I had so many that I can't remember most of them. I really need help o...

Newbie

For some weird reason when I went to listen to music, all my songs were gone. All of the songs I had gathered over the years had just vanished. Ive tried to find most of them, but I had so many that ...

268 Views

0 replies

0 likes

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ADS

okay so like recently i've been having WAYY too many ads like im okay with ads after 5-6 songs but y'all have been giving me ads after every single song no joke ! what is this ?! why ?

Visitor

okay so like recently i've been having WAYY too many ads like im okay with ads after 5-6 songs but y'all have been giving me ads after every single song no joke ! what is this ?! why ?

271 Views

0 replies

0 likes

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App doesn't open

Since last act my spotify doesn't open and I'm paying. Perhaps I should I cancel my account until a new version is released?

Casual Listener

Since last act my spotify doesn't open and I'm paying. Perhaps I should I cancel my account until a new version is released?

OrangeShirt

Newbie

1499 Views

3 replies

0 likes

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  • 3 replies
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Spotify on iPhone 7 wont connect to car audio suddenly

Out of nowhere, Spotify will no longer connect to bluetooth in my car.I have uninstalled Spotify to see if it would make a difference but it hasn't.Software on phone is also current.Any suggestions?

Newbie

Out of nowhere, Spotify will no longer connect to bluetooth in my car. I have uninstalled Spotify to see if it would make a difference but it hasn't. Software on phone is also current. Any su...

283 Views

0 replies

0 likes

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Unlimited skips glitch - iOS 7.1.1

This glitch pretty much just allows unlimited skips (songs are still shuffled so you can't get a certain song). The glitch is done by the following steps:1. Use all your skips2. Double tap your home button3. Go to the spotify page4. Push it up to del...

Newbie

This glitch pretty much just allows unlimited skips (songs are still shuffled so you can't get a certain song). The glitch is done by the following steps: 1. Use all your skips 2. Double tap your...

Jvelazquez402

Newbie

26306 Views

5 replies

2 likes

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Greyed Out Songs

Hello! So I've used Spotify for a really long time and have always loved it. The only problem is, as of recent, when I search for songs and they pop up, I can't play them. I though maybe it was something premium related, but that's rediculous right? ...

Visitor

Hello! So I've used Spotify for a really long time and have always loved it. The only problem is, as of recent, when I search for songs and they pop up, I can't play them. I though maybe it was somet...

270 Views

0 replies

0 likes

  • 270 Views
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Solved!! How can I stream music to another iPhone nearby?

Hello, I would like to know if I can stream the music I am listening to in my phone to my gf's iPhone. Similar to how the Devices Available option works.

Newbie

Hello, I would like to know if I can stream the music I am listening to in my phone to my gf's iPhone. Similar to how the Devices Available option works.

ajsimps123

Gig Goer

737 Views

1 replies

0 likes

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  • 1 replies
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The app keeps skipping my songs randomly while I'm listening

While I'm listening my music will just stop and then I have to restart the app once I do it will automatically skip the song I have playing

Newbie

While I'm listening my music will just stop and then I have to restart the app once I do it will automatically skip the song I have playing

306 Views

0 replies

0 likes

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Application won't open since 8.4.17 - tried reinstalling too

Title - app won't open since 8.4.17 update, iPhone 6S Plus, 10.3.3, tried removing the app and reinstalling, device had been restarted etc still won't open, app colour changes to a darker version as if it's registered you've clicked but does not open

Newbie

Title - app won't open since 8.4.17 update, iPhone 6S Plus, 10.3.3, tried removing the app and reinstalling, device had been restarted etc still won't open, app colour changes to a darker version as ...

Jhogue3

Casual Listener

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes