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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70733 Views
  • 16 replies
  • 37 likes
  • 70733 Views
  • 16 replies
  • 37 likes

Should i leave Spotify for apple Music?

I recentley bought a new iphone, i have synced it with my old backup. Iphone 6, ios 10.3.3. I have paid for Spotify premium.Songs stopped playing after 11 seconds and now Downloads are stuck, i have no idea why, sometimes they work sometimes not. I t...

  • Newbie
  • I recentley bought a new iphone, i have synced it with my old backup.  Iphone 6, ios 10.3.3.  I have paid for Spotify premium. Songs stopped playing after 11 seconds and now Downloads ar...
  • 324 Views
  • 0 replies
  • 0 likes
  • 324 Views
  • 0 replies
  • 0 likes

Premium skips

I recently purchased premium on my iPhone and it has all the features except for skips and play backs. I checked my status and it says premium and I have restarted the app and phone and still does not work. Any ideas of how to fix?

  • Newbie
  • I recently purchased premium on my iPhone and it has all the features except for skips and play backs. I checked my status and it says premium and I have restarted the app and phone and still does no...
  • Matze84
  • Newbie
  • 299 Views
  • 2 replies
  • 0 likes
  • 299 Views
  • 2 replies
  • 0 likes

When I play songs offline that I've downloaded on my iPhone they stop suddenly.

It's really frustrating paying for premium when you can't even download playlists and listen to them offline. The app crashes or the song turns off, not sure which one. I have literally tried everything. I deleted and redownloaded the app, made sure ...

  • Newbie
  • It's really frustrating paying for premium when you can't even download playlists and listen to them offline. The app crashes or the song turns off, not sure which one. I have literally tried everyth...
  • 220 Views
  • 0 replies
  • 0 likes
  • 220 Views
  • 0 replies
  • 0 likes

Certain songs won't play when I select them, but will play if shuffled to or when scrolling to them

On the Spotify app on my iPhone, and like the title says, with certain songs (all songs I manually added through iTunes local sync) they will not play when specifically selected from my library, but will play just fine if they are already queued. Thi...

  • Newbie
  • On the Spotify app on my iPhone, and like the title says, with certain songs (all songs I manually added through iTunes local sync) they will not play when specifically selected from my library,...
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Se eliminaron mis canciones

Se ha eliminado mi música al principio pensé que sería porque ya no estaban disponibles algunas canciones pero revise mi lista y ya casi no tengo nada de mi lista.

  • Newbie
  • Se ha eliminado mi música al principio pensé que sería porque ya no estaban disponibles algunas canciones pero revise mi lista y ya casi no tengo nada de mi lista.
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Spotify Premium Problems

Recently I have bought a Spotify Gift Card for 1 month and used it to redownload my music back. When I tested it out, I realized that I could not use the Shuffle button. When I tried to listen to a album, it suggests songs from the artist. How can I ...

  • Newbie
  • Recently I have bought a Spotify Gift Card for 1 month and used it to redownload my music back. When I tested it out, I realized that I could not use the Shuffle button. When I tried to listen to a a...
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

Local Files sync

So I want to move two mp3s from spotify on my laptop to spotify on my phone. I have them successfully downloaded them both on my laptop but am unable to get it on my phone. I have connected the two on a same wifi network, and when I play the song on ...

  • Newbie
  • So I want to move two mp3s from spotify on my laptop to spotify on my phone. I have them successfully downloaded them both on my laptop but am unable to get it on my phone. I have connected the two o...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

it stops

previously i was able to listen to spotify while i am using facebook or my phone was locked. it was keeping on playing at background. but now when i start spotify and lock the phone, it is stopping or go to facebook or another app it is stopping. i c...

  • Newbie
  • previously i was able to listen to spotify while i am using facebook or my phone was locked. it was keeping on playing at background. but now when i start spotify and lock the phone, it is stopping o...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

Solved!! Play downloaded music ONLY

Hi folks,I have had this "problem". OK, let's say I downloaded a couple of albums from Megadeth (a heavy metal band, for those who don't know it). Those albums will have their tracks with that green arrow in them, indicating that that song is downloa...

  • Casual Listener
  • Hi folks, I have had this "problem". OK, let's say I downloaded a couple of albums from Megadeth (a heavy metal band, for those who don't know it). Those albums will have their tracks with that...
  • bwanicur
  • Casual Listener
  • 15737 Views
  • 5 replies
  • 0 likes
  • 15737 Views
  • 5 replies
  • 0 likes

Superuser Contribution Randomly switching to ISSA's album

Hi, Everytime I am listening to my Spotify playlist more than 1hour it switching to Issa's album called 21, I don't know this artist and I never selected it, I am a premium member and when it starts switching everytime I switch back to my playslit it...

  • Casual Listener
  • Hi,    Everytime I am listening to my Spotify playlist more than 1hour it switching to Issa's album called 21, I don't know this artist and I never selected it, I am a premium member and ...
  • PamWallas
  • Casual Listener
  • 605 Views
  • 3 replies
  • 0 likes
  • 605 Views
  • 3 replies
  • 0 likes

Can't go back in my playlist

I have spotify premium free (trial period for 30 days) and i can't go back in my playlist, I can only go on with tracks and i can't go ahead with minutes in a song. It says that i have to do premium upgrade for these functions but i already did it! H...

  • Regular
  • I have spotify premium free (trial period for 30 days) and i can't go back in my playlist, I can only go on with tracks and i can't go ahead with minutes in a song. It says that i have to do premium ...
  • M1kirby
  • Newbie
  • 1364 Views
  • 1 replies
  • 0 likes
  • 1364 Views
  • 1 replies
  • 0 likes

Number not available?

Hello, I have a little problem. So Chris brown just released his new single, and if I want to play the song is says number not available. However everyone around me can play that song except for me? Why is this?

  • Newbie
  • Hello, I have a little problem. So Chris brown just released his new single, and if I want to play the song is says number not available. However everyone around me can play that song except for me? ...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

Solved!! I can't "accept" the updated terms for the privacy policy. There is no "accept" option anywhere.

I have a huge pop up message on my Spotify (iphone 6) and it wants me to "accept" the updated terms for the privacy policy. I have read both the Terms and Conditions and the Privacy Policy now about 50 times. I swear there is no "accept" option to pr...

  • Casual Listener
  • I have a huge pop up message on my Spotify (iphone 6) and it wants me to "accept" the updated terms for the privacy policy. I have read both the Terms and Conditions and the Privacy Policy now about ...
  • liasuperstar
  • Newbie
  • 2719 Views
  • 3 replies
  • 0 likes
  • 2719 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local files problem

I own a mac pro and an iphone 7, both of them connected to the same wifi network.I have a few local files and downloaded it on my phone a long time ago already... It was working just fine, but now the local files don't play on my phone anymore, even ...

  • Visitor
  • I own a mac pro and an iphone 7, both of them connected to the same wifi network. I have a few local files and downloaded it on my phone a long time ago already... It was working just fine, but...
  • user-removed
  • Not applicable
  • 672 Views
  • 6 replies
  • 2 likes
  • 672 Views
  • 6 replies
  • 2 likes

Access to locally stored files on my computer on my Iphone?

Hello, I have created a playlist on my laptop in Spotify that also contains files that are locally stored on my harddisk (and not available on Spitify). I can play this playlist from my computer and can find it on my Iphone. On my Iphone, hower, the ...

  • Newbie
  • Hello,  I have created a playlist on my laptop in Spotify that also contains files that are locally stored on my harddisk (and not available on Spitify). I can play this playlist from my c...
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Music skipping like a broken record

When I connect my iPhone to my Toyota 4Runner, the music skips like a broken record. This has been going on for about 2 weeks now and i can no longer listen to music in my car. Any suggestions?

  • Newbie
  • When I connect my iPhone to my Toyota 4Runner, the music skips like a broken record.  This has been going on for about 2 weeks now and i can no longer listen to music in my car.  Any sugges...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Why i can’t see the song ?

Hi,I was wondering that why can’t i see the song on the album and also some of my songs on my playlists become unplayable.

  • Visitor
  • Hi, I was wondering that why can’t i see the song on the album and also some of my songs on my playlists become unplayable.
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

Facebook will not link to Spotify Account

Hello!I'm trying to connect my Facebook page to my Spotify account so that I can find my friends. But when click on 'find friends' and the Facebook app opens and I grant access permission but nothing seems to happen, it just returns to the 'find frie...

  • Newbie
  • Hello! I'm trying to connect my Facebook page to my Spotify account so that I can find my friends. But when click on 'find friends' and the Facebook app opens and I grant access permission but not...
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

Problems in music player.

Hi,Yesterday I became a premium user. I downloaded a playlist to listen offline. However, my music player does not allow me to move to the next song and every time an image appears with this message:"You have discovered a Premium feature!Get your fre...

  • Newbie
  • Hi, Yesterday I became a premium user. I downloaded a playlist to listen offline. However, my music player does not allow me to move to the next song and every time an image appears with this messag...
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

Spotify funciona solo

Hola!Tengo cuenta Spotify Premium y hace unos días que va completamente solo. Se salta una canción a otra o cuando pongo una canción a los segundos se para y al rato vuelve a sonar. Alguna ayuda????Muchísimas gracias de antemano!!

  • Newbie
  • Hola! Tengo cuenta Spotify Premium y hace unos días que va completamente solo. Se salta una canción a otra o cuando pongo una canción a los segundos se para y al rato vuelve a sonar. Alguna ayuda???...
  • Mercedes80
  • Newbie
  • 395 Views
  • 1 replies
  • 0 likes
  • 395 Views
  • 1 replies
  • 0 likes