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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36716 Views

40 replies

10 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102043 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1281 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298800 Views

61 replies

16 likes

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  • 61 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125648 Views

19 replies

38 likes

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Issue with Mercedes Media / ios connection

I have a Mercedes C class (2016). I am able to use spotify via bluetooth however the DAC in the mercedes bluetooth reciever is pretty terrible so at high volume you get a lot of distortion. The other method which seems much better is to use the USB c...

Music Fan

I have a Mercedes C class (2016). I am able to use spotify via bluetooth however the DAC in the mercedes bluetooth reciever is pretty terrible so at high volume you get a lot of distortion.   ...

Assailantsky

Newbie

3915 Views

2 replies

0 likes

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Solved!! Spotify app CarPlay volume too low if device is plugged in before starting engine

Hi all,If I connect my iPhone 6s into my factory car stereo USB port before starting the engine, then play music via CarPlay->Spotify App on the stereo's console, the music volume is way too low. So low that I have to turn it up to the max volume lev...

Casual Listener

Hi all, If I connect my iPhone 6s into my factory car stereo USB port before starting the engine, then play music via CarPlay->Spotify App on the stereo's console, the music volume...

eternal_inertia

Regular

42599 Views

3 replies

1 likes

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  • 3 replies
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My Library / My Music - Missing from iOS

On my old Spotify account, the iOS app always had My Library as the bottom right menu option. Recently had to make a new account and that feature for new users, or so I'm told, is gone. This is a major inconvenience and has me thinking Spotify isn't ...

Newbie

On my old Spotify account, the iOS app always had My Library as the bottom right menu option. Recently had to make a new account and that feature for new users, or so I'm told, is gone. This is a maj...

markyymarkk93

Newbie

633 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Spotify won't open on iPhone while connected to internet

Spotify will not open while connected to internet it opens very briefly then it kicks me back to my home screen. It opens fine when off line. I have reset restarted turned it on and off again got Spotify on in offline mode then turned internet on. Al...

Newbie

Spotify will not open while connected to internet it opens very briefly then it kicks me back to my home screen. It opens fine when off line. I have reset restarted turned it on and off again got Spo...

berkaradeniz

Regular

781 Views

1 replies

0 likes

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  • 1 replies
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Unavailable songs not shown on iPhone Spotify playlist; therefore can't download song

Hi, I've been using Spotify for two years, got my premium this year and managed to sync local files from desktop to android phone. However, ever since I made the switch to iPhone with the Spotify up to date, unavailable songs no longer show on my pla...

Newbie

Hi, I've been using Spotify for two years, got my premium this year and managed to sync local files from desktop to android phone. However, ever since I made the switch to iPhone with the Spotify up ...

berkaradeniz

Regular

1259 Views

1 replies

0 likes

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No keyboard when searching inside playlist

When I am inside a playlist of the iPhone Spotify app, I can't search. When I click in the filter box at the top, the keyboard appears briefly but when the screen finishes updating, the keyboard disappears. If I double click my home button and switch...

Regular

When I am inside a playlist of the iPhone Spotify app, I can't search. When I click in the filter box at the top, the keyboard appears briefly but when the screen finishes updating, the keyboard disa...

kkangelov

Newbie

3321 Views

3 replies

4 likes

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  • 3 replies
  • 4 likes

Updated and lost all artist and songs

I just updated my Spotify on my iPhone 7s and I lost all my artist and songs I've saved. Playlist are still there but I have no idea how to retrieve everything else I've lost. Has anyone else had this problem? Also is there anyway I can get them back...

Newbie

I just updated my Spotify on my iPhone 7s and I lost all my artist and songs I've saved. Playlist are still there but I have no idea how to retrieve everything else I've lost. Has anyone else had thi...

labelscollected

Community Legend

835 Views

1 replies

0 likes

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Won't let me log in because I am abroad

The spotify app logged out of my account because I am suposelly using it for more than "14 days" abroad my country, which I haven't been out for that long. And still, I've previously use it for 4 months abroad and this didn't happen. And now it won't...

Casual Listener

The spotify app logged out of my account because I am suposelly using it for more than "14 days" abroad my country, which I haven't been out for that long. And still, I've previously use it for 4 mon...

fischfun

Gig Goer

1453 Views

1 replies

0 likes

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  • 1 replies
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remembering playback position

two related things which I am sure aren't "bugs", as such, but are annoying me beyond comprehension.I like listening to audiobooks, and do so a lot on my phone. but using spotify on my iphone to do it is just about impossible, since it will not remem...

Gig Goer

two related things which I am sure aren't "bugs", as such, but are annoying me beyond comprehension. I like listening to audiobooks, and do so a lot on my phone. but using spotify on my iphone to ...

forgivenmuch

Casual Listener

2983 Views

4 replies

20 likes

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  • 4 replies
  • 20 likes

Music Videos on Iphone 7

Hello, HELP! I haver never been able to see any videos on my spotify. I am a premium member but still wont play, does any one know why? I have an Iphone 7.

Newbie

Hello,    HELP! I haver never been able to see any videos on my spotify. I am a premium member but still wont play, does any one know why? I have an Iphone 7. 

340 Views

0 replies

0 likes

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No video access

Hey everyone! I have a problem. You know Sam Smith released a new song which is absolutely amazing, and a video which is available only on Spotify but there is no videos section on my Spotify. I don't know what to do and it's making me sad. I live in...

Visitor

Hey everyone! I have a problem. You know Sam Smith released a new song which is  absolutely amazing, and a video which is available only on Spotify but there is no videos  section  on ...

512 Views

0 replies

1 likes

  • 512 Views
  • 0 replies
  • 1 likes

Solved!! Daily Mixes randomly restart from the beginning

At least two of my Daily Mixes will randomly restart from the beginning of the playlist when listening on my iPhone 7 Plus. It's a very annoying "feature." Any ideas on how to fix/troubleshoot? Happened multiple times today during a 1 hour workout.

Casual Listener

At least two of my Daily Mixes will randomly restart from the beginning of the playlist when listening on my iPhone 7 Plus.  It's a very annoying "feature."  Any ideas on how to fix/tr...

Noneyourbizz

Newbie

2353 Views

10 replies

0 likes

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  • 10 replies
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Can't Scrobble to Last.fm from iPhone app

I like to scrobble all my music plays to Last.fm, I have over 10 years of data. I love that Spotify supports this. But for some reasons it's no longer working for me from the Spotify iPhone app. I'm certain I've entered my correct username and passwo...

Newbie

  I like to scrobble all my music plays to Last.fm, I have over 10 years of data. I love that Spotify supports this.   But for some reasons it's no longer working for me from the Sp...

user-removed

Not applicable

3145 Views

6 replies

3 likes

iOS
iphone
last.fm
scrobbling
Spotify
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Songs won't play while online, unless I click shuffle play

Recently switched from premium to a free subscription, and the songs will no longer light up while online. I tried uninstalling, disconnecting wifi, clicking/unclicking the offline option. Nothing is helping.. I want to switch back to premium but can...

Newbie

Recently switched from premium to a free subscription, and the songs will no longer light up while online. I tried uninstalling, disconnecting wifi, clicking/unclicking the offline option. Nothing is...

labelscollected

Community Legend

497 Views

1 replies

0 likes

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  • 1 replies
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Playing Spotify from iPhone to Apple TV no longer working

Hi, Our Apple TV no longer comes up as a device we can play Spotify to from our iPhones. This is the case for my wife and I both. Has there been a change to the Spotify app to disallow this means of playback? We really only use Spotify in the home .....

Newbie

Hi,   Our Apple TV no longer comes up as a device we can play Spotify to from our iPhones.  This is the case for my wife and I both.  Has there been a change to the Spotify app to di...

473 Views

0 replies

0 likes

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Spotify cuts out on BMW conected drive

Spotify seems to have a bug when connected to the BMW's stereo system. It cuts out, sometimes lasting two minutes sometimes more. Very frustrating as I mostly listen when I'm driving. I will have to drop the subscription unless I can find a fix. Appr...

Casual Listener

Spotify seems to have a bug when connected to the BMW's stereo system. It cuts out, sometimes lasting two minutes sometimes more.   Very frustrating as I mostly listen when I'm driving.  ...

576 Views

0 replies

0 likes

  • 576 Views
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How to wipe all downloaded songs on phone?

Got a new phone that has less memory than my last, and restored my old phone data onto the new. I don't have enough space for all the songs that spotify is trying to auto-download (900 songs half of which I don't listen to)How do I remove every singl...

Newbie

Got a new phone that has less memory than my last, and restored my old phone data onto the new. I don't have enough space for all the songs that spotify is trying to auto-download (900 songs half of ...

firefiey1

Gig Goer

578 Views

1 replies

0 likes

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  • 1 replies
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