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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 43533 Views
  • 15 replies
  • 36 likes
  • 43533 Views
  • 15 replies
  • 36 likes

Wrong song list order on iPhone

I am having a problem with the order of the songs on my playlist from my iPhone.Here's the thing. I always use "sort by Artist". Both my PC and iPhone are correctly sorting the songs by Artist, but the order of songs on my iPhone does not match my PC...

  • Newbie
  • I am having a problem with the order of the songs on my playlist from my iPhone. Here's the thing. I always use "sort by Artist". Both my PC and iPhone are correctly sorting the songs by Artist, b...
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

Songs from saved albums are not showing up in "songs"

Hi there! Hope someone could help me figure this one out. I'm showing my dad how to use his spotify account, and I discovered that for some reason when he saves an album to his library the songs from that album aren't added to the "songs" section of ...

  • Newbie
  • Hi there! Hope someone could help me figure this one out. I'm showing my dad how to use his spotify account, and I discovered that for some reason when he saves an album to his library the songs...
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Solved!! How to download songs to iPod

I have an iPod that I use in my car to listen my music. Is it possible to download songs to MP3 or some other format and then transfer them to an iPod on which I would not have a live internet connection? How would I do this?

  • Casual Listener
  • I have an iPod that I use in my car to listen my music.  Is it possible to download songs to MP3 or some other format and then transfer them to an iPod on which I would not have a live internet ...
  • ucfrobots
  • Newbie
  • 40303 Views
  • 4 replies
  • 0 likes
  • 40303 Views
  • 4 replies
  • 0 likes

Solved!! iPhone app keeps crashing!!!

Just upgraded to Premium and my iPhone app keeps crashing, the minute I log in it's gone. Tried deleting, reinstalling, deleting all my playlists- nothing works! Very frustrated and wondering what I can do. Recently upgraded to Premium and now even m...

  • Casual Listener
  • Just upgraded to Premium and my iPhone app keeps crashing, the minute I log in it's gone. Tried deleting, reinstalling, deleting all my playlists- nothing works!   Very frustrated and wonderin...
  • J0s3l1n
  • Casual Listener
  • 80467 Views
  • 298 replies
  • 2 likes
  • 80467 Views
  • 298 replies
  • 2 likes

Superuser Contribution STUCK?!?!

My spotify was updating but it got stuck on its way to to updatin. It won't let me open or delete the app. I've tried almost everything i've seen on the internet but it hasn't worked for me. Can someone please help me?!?!

  • Casual Listener
  • My spotify was updating but it got stuck on its way to to updatin. It won't let me open or delete the app. I've tried almost everything i've seen on the internet but it hasn't worked for me. Can some...
  • kpoptrash1007
  • Casual Listener
  • 468 Views
  • 3 replies
  • 0 likes
  • 468 Views
  • 3 replies
  • 0 likes

Song Sneak Peak broken on bad connection

When the phone has a very bad internet connection, you press on a song to peak it into it, but give up before it actually manages to start playing. When the connection is okay again, trying the same once more seems to break the sneak preview. The son...

  • Newbie
  • When the phone has a very bad internet connection, you press on a song to peak it into it, but give up before it actually manages to start playing. When the connection is okay again, trying the same ...
  • 130 Views
  • 0 replies
  • 0 likes
  • 130 Views
  • 0 replies
  • 0 likes

Superuser Contribution App shuts down

I've had this problem for several months. It shuts down after playing for about 1 minute. I will cancel my premium account if I dont get help asap.Version 8.4.3.884Device: iphone 5sCountry: Norway

  • Casual Listener
  • I've had this problem for several months. It shuts down after playing for about 1 minute. I will cancel my premium account if I dont get help asap. Version 8.4.3.884 Device: iphone 5s Country: N...
  • Ingrid8
  • Casual Listener
  • 268 Views
  • 2 replies
  • 0 likes
  • 268 Views
  • 2 replies
  • 0 likes

Can't save songs on my sd card, store option not on my settings. How do I find the storage setting

I have a sd card on my phone, there is no storage button in my Spotify settings. How do I find the storage in my Spotify settings?

  • Casual Listener
  • I have a sd card on my phone, there is no storage button in my Spotify settings. How do I find the storage in my Spotify settings?
  • Bergy4
  • Casual Listener
  • 310 Views
  • 2 replies
  • 0 likes
  • 310 Views
  • 2 replies
  • 0 likes

Superuser Contribution Need help on syncing local files to phone

I've done this multiple times before, even in the last month. Spotify seems to not even know how horribly broken this feature is. I've downloaded a song 4 times and added it to 2 different sources trying to get it into my local files on my phone but ...

  • Newbie
  • I've done this multiple times before, even in the last month. Spotify seems to not even know how horribly broken this feature is. I've downloaded a song 4 times and added it to 2 different sourc...
  • howsitgoinaz
  • Newbie
  • 236 Views
  • 2 replies
  • 1 likes
  • 236 Views
  • 2 replies
  • 1 likes

phone keeps saying "waiting for wifi" for downloading a playlist, but won't work even when on wifi

The title pretty much sums it up. I am trying to download a series of songs (from my macbook's local files originally), and my macbook and phone are on the same wifi, sitting right next to each other. The screen just keeps saying "Downloading...waiti...

  • Newbie
  • The title pretty much sums it up. I am trying to download a series of songs (from my macbook's local files originally), and my macbook and phone are on the same wifi, sitting right next to each other...
  • brizze
  • Newbie
  • 2396 Views
  • 2 replies
  • 2 likes
  • 2396 Views
  • 2 replies
  • 2 likes

Unable to Download App

I have been trying to reinstall spotify on my iPhone 6 for 16 days and an error message pops up saying "Unable to Download App. Spotify Music could not be downloaded at this time." I have done a hard reset on my phone 10+ times as well as simply turn...

  • Newbie
  • I have been trying to reinstall spotify on my iPhone 6 for 16 days and an error message pops up saying "Unable to Download App. Spotify Music could not be downloaded at this time."   I have do...
  • Tmreiner817
  • Newbie
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random pausing

Every time I shuffle my playlist or just listen to a certain song, it plays the first 2 seconds of the song and then pauses it's self this also happens in the middle of songs. I have my headphones in and have an iPhone 6s with Spotify premium. I don'...

  • Casual Listener
  • Every time I shuffle my playlist or just listen to a certain song, it plays the first 2 seconds of the song and then pauses it's self this also happens in the middle of songs. I have my headphones in...
  • Jack
  • Roadie
  • 250 Views
  • 1 replies
  • 1 likes
  • 250 Views
  • 1 replies
  • 1 likes

Solved!! Data usage

When you pay for premium, does the app use your data allowance if you are not connected to Wifi?

  • Casual Listener
  • When you pay for premium, does the app use your data allowance if you are not connected to Wifi?
  • eslizogato
  • Music Fan
  • 409 Views
  • 4 replies
  • 0 likes
  • 409 Views
  • 4 replies
  • 0 likes

Solved!! Music Library Missing

So this morning I set out to listen to music only to find all my saved songs have been erased. However when I select a song by manually searching it still says it's saved. Any advice?

  • Casual Listener
  • So this morning I set out to listen to music only to find all my saved songs have been erased. However when I select a song by manually searching it still says it's saved. Any advice? 
  • MattSuda
  • Spotify Star
  • 1990 Views
  • 3 replies
  • 0 likes
  • 1990 Views
  • 3 replies
  • 0 likes

Spotify info way to much data for streaming

So a hour of steaming leads to about 600mb of data being used. This is ridiculous. This has cost me a couple hundred dollars in the past couple days. Anyone know what to do? Might as well switch to another service.

  • Casual Listener
  • So a hour of steaming leads to about 600mb of data being used. This is ridiculous. This has cost me a couple hundred dollars in the past couple days. Anyone know what to do? Might as well switch to a...
  • gus93cr
  • Casual Listener
  • 227 Views
  • 2 replies
  • 0 likes
  • 227 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify won't download my songs

I had over 4,000 songs downloaded to my app (so I could listen offline) and randomly, they aren't downloaded anymore?? Please please help! I pay for premium!?? If we can't figure it out, I'll have to switch to Apple Music, I need a way to listen offl...

  • Newbie
  • I had over 4,000 songs downloaded to my app (so I could listen offline) and randomly, they aren't downloaded anymore?? Please please help! I pay for premium!?? If we can't figure it out, I'll have to...
  • Ashley1217
  • Newbie
  • 242 Views
  • 2 replies
  • 1 likes
  • 242 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify premium still limits me to 5 skips

Hi I upgraded to spotify premium but on mi iOS app it still limits me to 5 skips. When i check in account it says premium trial. I loged out and back in it didnt solve it for me. What else can i try?

  • Newbie
  • Hi    I upgraded to spotify premium but on mi iOS app it still limits me to 5 skips. When i check in account it says premium trial. I loged out and back in it didnt solve it for me. What ...
  • MonicaM_Bogota
  • Roadie
  • 445 Views
  • 1 replies
  • 0 likes
  • 445 Views
  • 1 replies
  • 0 likes

The CSRF token is invalid. Please try to resubmit the form." na hora de pagar por cartao Spotify

The CSRF token is invalid. Please try to resubmit the form." na hora de pagar por cartao Spotifybabisavieira@gmail.com

  • Newbie
  • The CSRF token is invalid. Please try to resubmit the form." na hora de pagar por cartao Spotify babisavieira@gmail.com
  • dbruoff
  • Casual Listener
  • 25237 Views
  • 18 replies
  • 4 likes
  • 25237 Views
  • 18 replies
  • 4 likes

Paymemt

I did the Paymemt with deposit on line and my spotify don't upgrade for premium yet. Somebody can help me?

  • Newbie
  • I did the Paymemt with deposit on line and my spotify don't upgrade for premium yet. Somebody can help me?
  • jewell_spencer
  • Newbie
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes