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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29226 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94011 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

949 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293401 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123518 Views

19 replies

38 likes

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  • 19 replies
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Spotify instantly pauses when I am connected to multiple devices on bluetooth headphones

Whenever I have my bluetooth headphones (B&W P7) connected to 2 sources (iPhone and Mac or Android and Mac), spotify pauses instantly whenever I try to play. Everything else on either device works perfectly in terms of audio input and ouput. I can ma...

Casual Listener

Whenever I have my bluetooth headphones (B&W P7) connected to 2 sources (iPhone and Mac or Android and Mac), spotify pauses instantly whenever I try to play. Everything else on either device...

653 Views

0 replies

2 likes

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Volvo Sensus Connect problem with player

Moderator JackS wroteModerator 2 weeks ago Status changed to: ClosedHi all, After speaking with the product teams and developers in depth about this, we've concluded that this is something that we'll stop supporting. This is because we don't directl...

Regular

Moderator JackS wrote Moderator    2 weeks ago   Status changed to: Closed Hi all,   After speaking with the product teams and developers in depth about this, we'...

518 Views

0 replies

1 likes

  • 518 Views
  • 0 replies
  • 1 likes

Getting Premium Account on AppStore

I can not using credit card for payment so I have to use iTunes gift card. But there is no option for using my gift card. And I can not taking premium acces by the app.

Newbie

I can not using credit card for payment so I have to use iTunes gift card. But there is no option for using my gift card. And I can not taking premium acces by the app.

Maxim

Spotify Star

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
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Solved!!Superuser Contribution Your Library changed to Your Playlists test

In the iOS app, the bottm right tab/menu shows 'Your Playlists' instead of 'Your Library'. I have 2 accounts. One which was made 2 years ago and when I log in, everything is fine. And one which I made today and when I log in, it doesn't show 'Your Li...

Visitor

In the iOS app, the bottm right tab/menu shows 'Your Playlists' instead of 'Your Library'.   I have 2 accounts. One which was made 2 years ago and when I log in, everything is fine. And one...

RG17

Regular

5228 Views

18 replies

0 likes

Your Library
your playlists
  • 5228 Views
  • 18 replies
  • 0 likes

Playlist Loading

Does anyone else have an issue with their playlists not loading? I have a playlist with 115 songs and it will not load past the first like 45 songs and if it does, it will load the next 20 or so then take forever to load the rest or not load at all. ...

Newbie

Does anyone else have an issue with their playlists not loading? I have a playlist with 115 songs and it will not load past the first like 45 songs and if it does, it will load the next 20 or so then...

heapify

Newbie

2232 Views

5 replies

9 likes

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  • 5 replies
  • 9 likes

Spotify on connected drive

Everyday since tree years, I use the Spotify app on my BMW 320dxdrive with the connected drive service. I've got an iPhone 6s with iOS 10.3.3. My vehicule is up to date (MN - TN 003.003.001). Sometimes, i've got issue with the connexion wich forces m...

Newbie

Everyday since tree years, I use the Spotify app on my BMW 320dxdrive with the connected drive service. I've got an iPhone 6s with iOS 10.3.3. My vehicule is up to date (MN - TN 003.003.001). Sometim...

556 Views

0 replies

0 likes

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Empty playlists

I created two playlists this morning (with mostly local files) that do not sync to my iPhone. The playlists appear, it shows the correct number of songs under the title but when I open them they are empty. - Tried the same on Android where the songs ...

Newbie

I created two playlists this morning (with mostly local files) that do not sync to my iPhone. The playlists appear, it shows the correct number of songs under the title but when I open them they are ...

389 Views

0 replies

0 likes

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issue syncing local songs from Computer to iPhone 7

Attached are three files that display my issue. The first file depicts my Computer's playlist with 6 songs in total. 4 of them are local files. However, in the next picture which was from my Phone, it displays 6 songs in total. The last photo however...

Newbie

Attached are three files that display my issue.    The first file depicts my Computer's playlist with 6 songs in total. 4 of them are local files. However, in the next picture which was f...

Urten

Newbie

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

No puedo observar las portadas de los artistas, álbumes, etc.

Hola, cuento con un iPhone 5s y cuando estoy con mis datos móviles no puedo observar las carátulas de los artistas, álbumes, etc. Pero, al conectarme con Wi-Fi si se puede observar todas las imágenes. Ayuda por favor ya llevo mucho tiempo con este pr...

Newbie

Hola, cuento con un iPhone 5s y cuando estoy con mis datos móviles no puedo observar las carátulas de los artistas, álbumes, etc. Pero, al conectarme con Wi-Fi si se puede observar todas las imágenes...

643 Views

0 replies

0 likes

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Initially cannot updates App on my iphone 7P. Then I delete the App, trying to re-installed, cannot.

Initially the App cannot update. I try reboot the iphone 7P still cannot. Then I removed the App. Now trying to re-installed, it cannot. Even after Soft reboot & hard reboot of phone. Pls help.

Newbie

Initially the App cannot update. I try reboot the iphone 7P still cannot. Then I removed the App. Now trying to re-installed, it cannot. Even after Soft reboot & hard reboot of phone. Pls help.

295 Views

0 replies

0 likes

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after App update, app won't open on iPhone

I recently updated the app to the most current version, and now the app won't open at all.

Casual Listener

I recently updated the app to the most current version, and now the app won't open at all. 

404 Views

0 replies

0 likes

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Missig "radio" function on iPhone

I found out that the radio function is missing on my device. Already re-download and reset all setting, still missing.

Newbie

I found out that the radio function is missing on my device. Already re-download and reset all setting, still missing.

431 Views

0 replies

0 likes

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IOS Update 8.4.17

Anyone know what this update is?

Roadie

Anyone know what this update is?

y0uri

Casual Listener

987 Views

1 replies

0 likes

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  • 1 replies
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testing songs

the ios version of spotify won't let me test songs. when i press and hold on a song to see what it sounds like, it does nothing. i have premium, my spotify is all up to date and have an iphone 7. my friend with the same phone and spotify doesn't have...

Newbie

the ios version of spotify won't let me test songs. when i press and hold on a song to see what it sounds like, it does nothing. i have premium, my spotify is all up to date and have an iphone 7. my ...

Maxim

Spotify Star

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

I have no daily mix

No daily mix. I know how to find it. I am fully updated. I have been on Spotify premium for one year. Everyone else has it except me. What's the problem?

Newbie

No daily mix. I know how to find it. I am fully updated. I have been on Spotify premium for one year. Everyone else has it except me. What's the problem?

kolejli

Casual Listener

1334 Views

8 replies

0 likes

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  • 8 replies
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Play button/link missing from folder with multiple albums on new iOS app

Just downloaded v 8.1.0.623 and when I access my playlists -> folders the Play button is gone!Now, there's no way to play ALL the songs in a folder/playlist. Instead, I have to play one album or playlist at the time rather than listening to all song...

Regular

Just downloaded v 8.1.0.623 and when I access my playlists -> folders the Play <All Songs> button is gone! Now, there's no way to play ALL the songs in a folder/playlist. Instead, I have to...

Vanderg

Newbie

5435 Views

23 replies

31 likes

  • 5435 Views
  • 23 replies
  • 31 likes

Terrible audio quality on Spotify Free

A friend of mine has Spotify free and we're playing it in the car yesterday, I noticed that the sound was grainy/tinny and was missing that full-depth of sound that even FM or Satellite radio can do. The audio quality is comparable to a 85kbit/sec MP...

Casual Listener

A friend of mine has Spotify free and we're playing it in the car yesterday, I noticed that the sound was grainy/tinny and was missing that full-depth of sound that even FM or Satellite radio can do....

1336 Views

0 replies

0 likes

audio quality
problem
  • 1336 Views
  • 0 replies
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View albums under artist rather than every song

iOS needs to be updated to add this feature, it's ridiculous that it is not already part of Spotify iOS. When you select an artist under the artist section of the downloaded music it should present you with a list of albums and an option to view all ...

Newbie

iOS needs to be updated to add this feature, it's ridiculous that it is not already part of Spotify iOS.  When you select an artist under the artist section of the downloaded music it should pre...

448 Views

0 replies

0 likes

  • 448 Views
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Remote control from Mac wont play playlist in reverse order on iPhone

Hi there, At work I like to play Spotify from my phone, but I often put it away, and simply control it from the desktop Mac app. All has been fine, but a few days ago (possibly a week), started running in to a very frustrating error. I like to play m...

Casual Listener

Hi there,   At work I like to play Spotify from my phone, but I often put it away, and simply control it from the desktop Mac app. All has been fine, but a few days ago (possibly a week), star...

vareynick

Casual Listener

619 Views

2 replies

0 likes

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  • 2 replies
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Solved!! No suggested songs for iPhone?

I've probably missed this, but I can't seem to find any information whatsoever about the lack of the ''Suggested songs'' part under playlists for Apple users. My buddy using an Android device frequently brags about how he'd find great songs because o...

Regular

I've probably missed this, but I can't seem to find any information whatsoever about the lack of the ''Suggested songs'' part under playlists for Apple users. My buddy using an Android device frequen...

Portonova

Regular

1890 Views

8 replies

0 likes

  • 1890 Views
  • 8 replies
  • 0 likes