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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232391 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113909 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2281 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303841 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129605 Views

19 replies

38 likes

  • 129605 Views
  • 19 replies
  • 38 likes

No keyboard when searching inside playlist

When I am inside a playlist of the iPhone Spotify app, I can't search. When I click in the filter box at the top, the keyboard appears briefly but when the screen finishes updating, the keyboard disappears. If I double click my home button and switch...

Regular

When I am inside a playlist of the iPhone Spotify app, I can't search. When I click in the filter box at the top, the keyboard appears briefly but when the screen finishes updating, the keyboard disa...

kkangelov

Newbie

3366 Views

3 replies

4 likes

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  • 3 replies
  • 4 likes

Updated and lost all artist and songs

I just updated my Spotify on my iPhone 7s and I lost all my artist and songs I've saved. Playlist are still there but I have no idea how to retrieve everything else I've lost. Has anyone else had this problem? Also is there anyway I can get them back...

Newbie

I just updated my Spotify on my iPhone 7s and I lost all my artist and songs I've saved. Playlist are still there but I have no idea how to retrieve everything else I've lost. Has anyone else had thi...

labelscollected

Community Legend

852 Views

1 replies

0 likes

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  • 1 replies
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Won't let me log in because I am abroad

The spotify app logged out of my account because I am suposelly using it for more than "14 days" abroad my country, which I haven't been out for that long. And still, I've previously use it for 4 months abroad and this didn't happen. And now it won't...

Casual Listener

The spotify app logged out of my account because I am suposelly using it for more than "14 days" abroad my country, which I haven't been out for that long. And still, I've previously use it for 4 mon...

fischfun

Gig Goer

1474 Views

1 replies

0 likes

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  • 1 replies
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remembering playback position

two related things which I am sure aren't "bugs", as such, but are annoying me beyond comprehension.I like listening to audiobooks, and do so a lot on my phone. but using spotify on my iphone to do it is just about impossible, since it will not remem...

Gig Goer

two related things which I am sure aren't "bugs", as such, but are annoying me beyond comprehension. I like listening to audiobooks, and do so a lot on my phone. but using spotify on my iphone to ...

forgivenmuch

Casual Listener

3116 Views

4 replies

20 likes

  • 3116 Views
  • 4 replies
  • 20 likes

Music Videos on Iphone 7

Hello, HELP! I haver never been able to see any videos on my spotify. I am a premium member but still wont play, does any one know why? I have an Iphone 7.

Newbie

Hello,    HELP! I haver never been able to see any videos on my spotify. I am a premium member but still wont play, does any one know why? I have an Iphone 7. 

360 Views

0 replies

0 likes

  • 360 Views
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No video access

Hey everyone! I have a problem. You know Sam Smith released a new song which is absolutely amazing, and a video which is available only on Spotify but there is no videos section on my Spotify. I don't know what to do and it's making me sad. I live in...

Visitor

Hey everyone! I have a problem. You know Sam Smith released a new song which is  absolutely amazing, and a video which is available only on Spotify but there is no videos  section  on ...

530 Views

0 replies

1 likes

  • 530 Views
  • 0 replies
  • 1 likes

Solved!! Daily Mixes randomly restart from the beginning

At least two of my Daily Mixes will randomly restart from the beginning of the playlist when listening on my iPhone 7 Plus. It's a very annoying "feature." Any ideas on how to fix/troubleshoot? Happened multiple times today during a 1 hour workout.

Casual Listener

At least two of my Daily Mixes will randomly restart from the beginning of the playlist when listening on my iPhone 7 Plus.  It's a very annoying "feature."  Any ideas on how to fix/tr...

Noneyourbizz

Newbie

2419 Views

10 replies

0 likes

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  • 10 replies
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Can't Scrobble to Last.fm from iPhone app

I like to scrobble all my music plays to Last.fm, I have over 10 years of data. I love that Spotify supports this. But for some reasons it's no longer working for me from the Spotify iPhone app. I'm certain I've entered my correct username and passwo...

Newbie

  I like to scrobble all my music plays to Last.fm, I have over 10 years of data. I love that Spotify supports this.   But for some reasons it's no longer working for me from the Sp...

user-removed

Not applicable

3207 Views

6 replies

3 likes

iOS
iphone
last.fm
scrobbling
Spotify
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  • 3 likes

Songs won't play while online, unless I click shuffle play

Recently switched from premium to a free subscription, and the songs will no longer light up while online. I tried uninstalling, disconnecting wifi, clicking/unclicking the offline option. Nothing is helping.. I want to switch back to premium but can...

Newbie

Recently switched from premium to a free subscription, and the songs will no longer light up while online. I tried uninstalling, disconnecting wifi, clicking/unclicking the offline option. Nothing is...

labelscollected

Community Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Playing Spotify from iPhone to Apple TV no longer working

Hi, Our Apple TV no longer comes up as a device we can play Spotify to from our iPhones. This is the case for my wife and I both. Has there been a change to the Spotify app to disallow this means of playback? We really only use Spotify in the home .....

Newbie

Hi,   Our Apple TV no longer comes up as a device we can play Spotify to from our iPhones.  This is the case for my wife and I both.  Has there been a change to the Spotify app to di...

486 Views

0 replies

0 likes

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Spotify cuts out on BMW conected drive

Spotify seems to have a bug when connected to the BMW's stereo system. It cuts out, sometimes lasting two minutes sometimes more. Very frustrating as I mostly listen when I'm driving. I will have to drop the subscription unless I can find a fix. Appr...

Casual Listener

Spotify seems to have a bug when connected to the BMW's stereo system. It cuts out, sometimes lasting two minutes sometimes more.   Very frustrating as I mostly listen when I'm driving.  ...

589 Views

0 replies

0 likes

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How to wipe all downloaded songs on phone?

Got a new phone that has less memory than my last, and restored my old phone data onto the new. I don't have enough space for all the songs that spotify is trying to auto-download (900 songs half of which I don't listen to)How do I remove every singl...

Newbie

Got a new phone that has less memory than my last, and restored my old phone data onto the new. I don't have enough space for all the songs that spotify is trying to auto-download (900 songs half of ...

firefiey1

Gig Goer

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

iPhone issues with going online every 30 days not being updated

My iPhone 6, iOS 10.2.1, latest Spotify update 8.0.0.529. I've been using Spotify for over 18 months and this never happened yet. We have to go online every 30 days which I do on a regular basis. I went online today and when I go off line I still get...

Newbie

My iPhone 6, iOS 10.2.1, latest Spotify update 8.0.0.529. I've been using Spotify for over 18 months and this never happened yet. We have to go online every 30 days which I do on a regular basis. I w...

mselwyn-ca

Newbie

404 Views

1 replies

0 likes

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  • 1 replies
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Connecting to other Iphones

So started two days ago, listening to my music and then it stops, I check spotify and start my music again, stops again, check spotify and i see its connected to another phone playing songs from a playlist by a guy named Lourdaxx. It starts doing it ...

Newbie

So started two days ago, listening to my music and then it stops, I check spotify and start my music again, stops again, check spotify and i see its connected to another phone playing songs from a pl...

327 Views

0 replies

0 likes

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  • 0 likes

A lot of songs missing, only on my iPhone...

A lot of songs of "My Songs/ My library" are missing, but only on my iPhone 6. On my desktop shows up everything. I still have storage left on my iPhone by the way. Please help!

Newbie

A lot of songs of "My Songs/ My library" are missing, but only on my iPhone 6. On my desktop shows up everything. I still have storage left on my iPhone by the way. Please help!

kid_dan

Casual Listener

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
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Reinstate the custom iPad version

Hi, i apprectiate that that maintaining the iPad version requires extra resources, but the recent update that had removed the iPad version and replaced it with the iPhone version is not acceptable. The iPhone version is a massive downgrade and makes ...

Music Fan

Hi,   i apprectiate that that maintaining the iPad version requires extra resources, but the recent update that had removed the iPad version and replaced it with the iPhone version is not acce...

y0uri

Casual Listener

2624 Views

14 replies

13 likes

  • 2624 Views
  • 14 replies
  • 13 likes

Spotify pauses music

When I'm playing music on my iPhone 7 Plus Spotify will automatically pause the music. When I press play it plays for 1 second then pauses again. I have tried logging out from all sessions and I deleted and reinstalled the app. Still persists.

Regular

When I'm playing music on my iPhone 7 Plus Spotify will automatically pause the music. When I press play it plays for 1 second then pauses again. I have tried logging out from all sessions and I dele...

528 Views

0 replies

0 likes

  • 528 Views
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Musics gone, storgae still being used

I've downloaded more than 100 musics this month. Because i didnt make the payment our family premium closed. We reopened it yesterday, now all of the musics i downloaded are not downloaded. But spotify storage is 700 mb in my phone. So musics are in ...

Casual Listener

I've downloaded more than 100 musics this month. Because i didnt make the payment our family premium closed. We reopened it yesterday, now all of the musics i downloaded are not downloaded. But spoti...

JPShibayama

Regular

431 Views

1 replies

1 likes

  • 431 Views
  • 1 replies
  • 1 likes

AppleTV not showing in available devices

I just did the latest update for Spotify on my iPhone… And now my Apple TV isn't showing as available devices

Newbie

 I just did the latest update for Spotify on my iPhone… And now my Apple TV isn't showing as available devices 

Snakser

Newbie

615 Views

1 replies

1 likes

  • 615 Views
  • 1 replies
  • 1 likes