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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237398 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118617 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2692 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305447 Views

62 replies

16 likes

  • 305447 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130798 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Music Videos on Iphone 7

Hello, HELP! I haver never been able to see any videos on my spotify. I am a premium member but still wont play, does any one know why? I have an Iphone 7.

Newbie

Hello,    HELP! I haver never been able to see any videos on my spotify. I am a premium member but still wont play, does any one know why? I have an Iphone 7. 

364 Views

0 replies

0 likes

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No video access

Hey everyone! I have a problem. You know Sam Smith released a new song which is absolutely amazing, and a video which is available only on Spotify but there is no videos section on my Spotify. I don't know what to do and it's making me sad. I live in...

Visitor

Hey everyone! I have a problem. You know Sam Smith released a new song which is  absolutely amazing, and a video which is available only on Spotify but there is no videos  section  on ...

533 Views

0 replies

1 likes

  • 533 Views
  • 0 replies
  • 1 likes

Solved!! Daily Mixes randomly restart from the beginning

At least two of my Daily Mixes will randomly restart from the beginning of the playlist when listening on my iPhone 7 Plus. It's a very annoying "feature." Any ideas on how to fix/troubleshoot? Happened multiple times today during a 1 hour workout.

Casual Listener

At least two of my Daily Mixes will randomly restart from the beginning of the playlist when listening on my iPhone 7 Plus.  It's a very annoying "feature."  Any ideas on how to fix/tr...

Noneyourbizz

Newbie

2428 Views

10 replies

0 likes

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Can't Scrobble to Last.fm from iPhone app

I like to scrobble all my music plays to Last.fm, I have over 10 years of data. I love that Spotify supports this. But for some reasons it's no longer working for me from the Spotify iPhone app. I'm certain I've entered my correct username and passwo...

Newbie

  I like to scrobble all my music plays to Last.fm, I have over 10 years of data. I love that Spotify supports this.   But for some reasons it's no longer working for me from the Sp...

user-removed

Not applicable

3226 Views

6 replies

3 likes

iOS
iphone
last.fm
scrobbling
Spotify
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Songs won't play while online, unless I click shuffle play

Recently switched from premium to a free subscription, and the songs will no longer light up while online. I tried uninstalling, disconnecting wifi, clicking/unclicking the offline option. Nothing is helping.. I want to switch back to premium but can...

Newbie

Recently switched from premium to a free subscription, and the songs will no longer light up while online. I tried uninstalling, disconnecting wifi, clicking/unclicking the offline option. Nothing is...

labelscollected

Community Legend

517 Views

1 replies

0 likes

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  • 1 replies
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Playing Spotify from iPhone to Apple TV no longer working

Hi, Our Apple TV no longer comes up as a device we can play Spotify to from our iPhones. This is the case for my wife and I both. Has there been a change to the Spotify app to disallow this means of playback? We really only use Spotify in the home .....

Newbie

Hi,   Our Apple TV no longer comes up as a device we can play Spotify to from our iPhones.  This is the case for my wife and I both.  Has there been a change to the Spotify app to di...

489 Views

0 replies

0 likes

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Spotify cuts out on BMW conected drive

Spotify seems to have a bug when connected to the BMW's stereo system. It cuts out, sometimes lasting two minutes sometimes more. Very frustrating as I mostly listen when I'm driving. I will have to drop the subscription unless I can find a fix. Appr...

Casual Listener

Spotify seems to have a bug when connected to the BMW's stereo system. It cuts out, sometimes lasting two minutes sometimes more.   Very frustrating as I mostly listen when I'm driving.  ...

589 Views

0 replies

0 likes

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How to wipe all downloaded songs on phone?

Got a new phone that has less memory than my last, and restored my old phone data onto the new. I don't have enough space for all the songs that spotify is trying to auto-download (900 songs half of which I don't listen to)How do I remove every singl...

Newbie

Got a new phone that has less memory than my last, and restored my old phone data onto the new. I don't have enough space for all the songs that spotify is trying to auto-download (900 songs half of ...

firefiey1

Gig Goer

606 Views

1 replies

0 likes

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iPhone issues with going online every 30 days not being updated

My iPhone 6, iOS 10.2.1, latest Spotify update 8.0.0.529. I've been using Spotify for over 18 months and this never happened yet. We have to go online every 30 days which I do on a regular basis. I went online today and when I go off line I still get...

Newbie

My iPhone 6, iOS 10.2.1, latest Spotify update 8.0.0.529. I've been using Spotify for over 18 months and this never happened yet. We have to go online every 30 days which I do on a regular basis. I w...

mselwyn-ca

Newbie

408 Views

1 replies

0 likes

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Connecting to other Iphones

So started two days ago, listening to my music and then it stops, I check spotify and start my music again, stops again, check spotify and i see its connected to another phone playing songs from a playlist by a guy named Lourdaxx. It starts doing it ...

Newbie

So started two days ago, listening to my music and then it stops, I check spotify and start my music again, stops again, check spotify and i see its connected to another phone playing songs from a pl...

329 Views

0 replies

0 likes

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A lot of songs missing, only on my iPhone...

A lot of songs of "My Songs/ My library" are missing, but only on my iPhone 6. On my desktop shows up everything. I still have storage left on my iPhone by the way. Please help!

Newbie

A lot of songs of "My Songs/ My library" are missing, but only on my iPhone 6. On my desktop shows up everything. I still have storage left on my iPhone by the way. Please help!

kid_dan

Casual Listener

441 Views

1 replies

0 likes

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  • 1 replies
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Reinstate the custom iPad version

Hi, i apprectiate that that maintaining the iPad version requires extra resources, but the recent update that had removed the iPad version and replaced it with the iPhone version is not acceptable. The iPhone version is a massive downgrade and makes ...

Music Fan

Hi,   i apprectiate that that maintaining the iPad version requires extra resources, but the recent update that had removed the iPad version and replaced it with the iPhone version is not acce...

y0uri

Casual Listener

2641 Views

14 replies

13 likes

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  • 14 replies
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Spotify pauses music

When I'm playing music on my iPhone 7 Plus Spotify will automatically pause the music. When I press play it plays for 1 second then pauses again. I have tried logging out from all sessions and I deleted and reinstalled the app. Still persists.

Regular

When I'm playing music on my iPhone 7 Plus Spotify will automatically pause the music. When I press play it plays for 1 second then pauses again. I have tried logging out from all sessions and I dele...

532 Views

0 replies

0 likes

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Musics gone, storgae still being used

I've downloaded more than 100 musics this month. Because i didnt make the payment our family premium closed. We reopened it yesterday, now all of the musics i downloaded are not downloaded. But spotify storage is 700 mb in my phone. So musics are in ...

Casual Listener

I've downloaded more than 100 musics this month. Because i didnt make the payment our family premium closed. We reopened it yesterday, now all of the musics i downloaded are not downloaded. But spoti...

JPShibayama

Regular

433 Views

1 replies

1 likes

  • 433 Views
  • 1 replies
  • 1 likes

AppleTV not showing in available devices

I just did the latest update for Spotify on my iPhone… And now my Apple TV isn't showing as available devices

Newbie

 I just did the latest update for Spotify on my iPhone… And now my Apple TV isn't showing as available devices 

Snakser

Newbie

618 Views

1 replies

1 likes

  • 618 Views
  • 1 replies
  • 1 likes

Unable to change country

Hey I have recently moved from Malaysia to Vietnam and I am unable to use spotify. It requires me to change country but when I did there is only 1'option Malaysia to be opted but not Vietnam or any other country. Please help to change. Account: [remo...

Newbie

Hey I have recently moved from Malaysia to Vietnam and I am unable to use spotify. It requires me to change country but when I did there is only 1'option Malaysia to be opted but not Vietnam or any o...

Maxim

Spotify Star

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
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All songs lost

For some weird reason when I went to listen to music, all my songs were gone. All of the songs I had gathered over the years had just vanished. Ive tried to find most of them, but I had so many that I can't remember most of them. I really need help o...

Newbie

For some weird reason when I went to listen to music, all my songs were gone. All of the songs I had gathered over the years had just vanished. Ive tried to find most of them, but I had so many that ...

298 Views

0 replies

0 likes

  • 298 Views
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ADS

okay so like recently i've been having WAYY too many ads like im okay with ads after 5-6 songs but y'all have been giving me ads after every single song no joke ! what is this ?! why ?

Visitor

okay so like recently i've been having WAYY too many ads like im okay with ads after 5-6 songs but y'all have been giving me ads after every single song no joke ! what is this ?! why ?

300 Views

0 replies

0 likes

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App doesn't open

Since last act my spotify doesn't open and I'm paying. Perhaps I should I cancel my account until a new version is released?

Casual Listener

Since last act my spotify doesn't open and I'm paying. Perhaps I should I cancel my account until a new version is released?

OrangeShirt

Newbie

1609 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes