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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232382 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113898 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2278 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303838 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129604 Views

19 replies

38 likes

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Unable to change country

Hey I have recently moved from Malaysia to Vietnam and I am unable to use spotify. It requires me to change country but when I did there is only 1'option Malaysia to be opted but not Vietnam or any other country. Please help to change. Account: [remo...

Newbie

Hey I have recently moved from Malaysia to Vietnam and I am unable to use spotify. It requires me to change country but when I did there is only 1'option Malaysia to be opted but not Vietnam or any o...

Maxim

Spotify Star

419 Views

1 replies

0 likes

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All songs lost

For some weird reason when I went to listen to music, all my songs were gone. All of the songs I had gathered over the years had just vanished. Ive tried to find most of them, but I had so many that I can't remember most of them. I really need help o...

Newbie

For some weird reason when I went to listen to music, all my songs were gone. All of the songs I had gathered over the years had just vanished. Ive tried to find most of them, but I had so many that ...

295 Views

0 replies

0 likes

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ADS

okay so like recently i've been having WAYY too many ads like im okay with ads after 5-6 songs but y'all have been giving me ads after every single song no joke ! what is this ?! why ?

Visitor

okay so like recently i've been having WAYY too many ads like im okay with ads after 5-6 songs but y'all have been giving me ads after every single song no joke ! what is this ?! why ?

294 Views

0 replies

0 likes

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App doesn't open

Since last act my spotify doesn't open and I'm paying. Perhaps I should I cancel my account until a new version is released?

Casual Listener

Since last act my spotify doesn't open and I'm paying. Perhaps I should I cancel my account until a new version is released?

OrangeShirt

Newbie

1603 Views

3 replies

0 likes

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  • 3 replies
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Spotify on iPhone 7 wont connect to car audio suddenly

Out of nowhere, Spotify will no longer connect to bluetooth in my car.I have uninstalled Spotify to see if it would make a difference but it hasn't.Software on phone is also current.Any suggestions?

Newbie

Out of nowhere, Spotify will no longer connect to bluetooth in my car. I have uninstalled Spotify to see if it would make a difference but it hasn't. Software on phone is also current. Any su...

307 Views

0 replies

0 likes

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Unlimited skips glitch - iOS 7.1.1

This glitch pretty much just allows unlimited skips (songs are still shuffled so you can't get a certain song). The glitch is done by the following steps:1. Use all your skips2. Double tap your home button3. Go to the spotify page4. Push it up to del...

Newbie

This glitch pretty much just allows unlimited skips (songs are still shuffled so you can't get a certain song). The glitch is done by the following steps: 1. Use all your skips 2. Double tap your...

Jvelazquez402

Newbie

26519 Views

5 replies

2 likes

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Greyed Out Songs

Hello! So I've used Spotify for a really long time and have always loved it. The only problem is, as of recent, when I search for songs and they pop up, I can't play them. I though maybe it was something premium related, but that's rediculous right? ...

Visitor

Hello! So I've used Spotify for a really long time and have always loved it. The only problem is, as of recent, when I search for songs and they pop up, I can't play them. I though maybe it was somet...

291 Views

0 replies

0 likes

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Solved!! How can I stream music to another iPhone nearby?

Hello, I would like to know if I can stream the music I am listening to in my phone to my gf's iPhone. Similar to how the Devices Available option works.

Newbie

Hello, I would like to know if I can stream the music I am listening to in my phone to my gf's iPhone. Similar to how the Devices Available option works.

ajsimps123

Gig Goer

767 Views

1 replies

0 likes

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The app keeps skipping my songs randomly while I'm listening

While I'm listening my music will just stop and then I have to restart the app once I do it will automatically skip the song I have playing

Newbie

While I'm listening my music will just stop and then I have to restart the app once I do it will automatically skip the song I have playing

321 Views

0 replies

0 likes

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Application won't open since 8.4.17 - tried reinstalling too

Title - app won't open since 8.4.17 update, iPhone 6S Plus, 10.3.3, tried removing the app and reinstalling, device had been restarted etc still won't open, app colour changes to a darker version as if it's registered you've clicked but does not open

Newbie

Title - app won't open since 8.4.17 update, iPhone 6S Plus, 10.3.3, tried removing the app and reinstalling, device had been restarted etc still won't open, app colour changes to a darker version as ...

Jhogue3

Casual Listener

442 Views

1 replies

0 likes

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ipad various artist name

Can someone explain why when looking at an album with various artist on my iPad the name of the artist just shows 'various'? Lastly, has Spotify ever look at a way to separate artists with similar names? I would think some artist would be a little ti...

Casual Listener

Can someone explain why when looking at an album with various artist on my iPad the name of the artist just shows 'various'?    Lastly, has Spotify ever look at a way to separate artists...

407 Views

0 replies

0 likes

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Spotify instantly pauses when I am connected to multiple devices on bluetooth headphones

Whenever I have my bluetooth headphones (B&W P7) connected to 2 sources (iPhone and Mac or Android and Mac), spotify pauses instantly whenever I try to play. Everything else on either device works perfectly in terms of audio input and ouput. I can ma...

Casual Listener

Whenever I have my bluetooth headphones (B&W P7) connected to 2 sources (iPhone and Mac or Android and Mac), spotify pauses instantly whenever I try to play. Everything else on either device...

684 Views

0 replies

2 likes

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Volvo Sensus Connect problem with player

Moderator JackS wroteModerator 2 weeks ago Status changed to: ClosedHi all, After speaking with the product teams and developers in depth about this, we've concluded that this is something that we'll stop supporting. This is because we don't directl...

Regular

Moderator JackS wrote Moderator    2 weeks ago   Status changed to: Closed Hi all,   After speaking with the product teams and developers in depth about this, we'...

541 Views

0 replies

1 likes

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Getting Premium Account on AppStore

I can not using credit card for payment so I have to use iTunes gift card. But there is no option for using my gift card. And I can not taking premium acces by the app.

Newbie

I can not using credit card for payment so I have to use iTunes gift card. But there is no option for using my gift card. And I can not taking premium acces by the app.

Maxim

Spotify Star

510 Views

1 replies

0 likes

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Solved!!Superuser Contribution Your Library changed to Your Playlists test

In the iOS app, the bottm right tab/menu shows 'Your Playlists' instead of 'Your Library'. I have 2 accounts. One which was made 2 years ago and when I log in, everything is fine. And one which I made today and when I log in, it doesn't show 'Your Li...

Visitor

In the iOS app, the bottm right tab/menu shows 'Your Playlists' instead of 'Your Library'.   I have 2 accounts. One which was made 2 years ago and when I log in, everything is fine. And one...

RG17

Regular

5403 Views

18 replies

0 likes

Your Library
your playlists
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Playlist Loading

Does anyone else have an issue with their playlists not loading? I have a playlist with 115 songs and it will not load past the first like 45 songs and if it does, it will load the next 20 or so then take forever to load the rest or not load at all. ...

Newbie

Does anyone else have an issue with their playlists not loading? I have a playlist with 115 songs and it will not load past the first like 45 songs and if it does, it will load the next 20 or so then...

heapify

Newbie

2417 Views

5 replies

9 likes

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  • 5 replies
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Spotify on connected drive

Everyday since tree years, I use the Spotify app on my BMW 320dxdrive with the connected drive service. I've got an iPhone 6s with iOS 10.3.3. My vehicule is up to date (MN - TN 003.003.001). Sometimes, i've got issue with the connexion wich forces m...

Newbie

Everyday since tree years, I use the Spotify app on my BMW 320dxdrive with the connected drive service. I've got an iPhone 6s with iOS 10.3.3. My vehicule is up to date (MN - TN 003.003.001). Sometim...

580 Views

0 replies

0 likes

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Empty playlists

I created two playlists this morning (with mostly local files) that do not sync to my iPhone. The playlists appear, it shows the correct number of songs under the title but when I open them they are empty. - Tried the same on Android where the songs ...

Newbie

I created two playlists this morning (with mostly local files) that do not sync to my iPhone. The playlists appear, it shows the correct number of songs under the title but when I open them they are ...

421 Views

0 replies

0 likes

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issue syncing local songs from Computer to iPhone 7

Attached are three files that display my issue. The first file depicts my Computer's playlist with 6 songs in total. 4 of them are local files. However, in the next picture which was from my Phone, it displays 6 songs in total. The last photo however...

Newbie

Attached are three files that display my issue.    The first file depicts my Computer's playlist with 6 songs in total. 4 of them are local files. However, in the next picture which was f...

Urten

Newbie

516 Views

1 replies

0 likes

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  • 1 replies
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No puedo observar las portadas de los artistas, álbumes, etc.

Hola, cuento con un iPhone 5s y cuando estoy con mis datos móviles no puedo observar las carátulas de los artistas, álbumes, etc. Pero, al conectarme con Wi-Fi si se puede observar todas las imágenes. Ayuda por favor ya llevo mucho tiempo con este pr...

Newbie

Hola, cuento con un iPhone 5s y cuando estoy con mis datos móviles no puedo observar las carátulas de los artistas, álbumes, etc. Pero, al conectarme con Wi-Fi si se puede observar todas las imágenes...

671 Views

0 replies

0 likes

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