Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43301 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
108874 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
437609 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
301825 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Everyday since tree years, I use the Spotify app on my BMW 320dxdrive with the connected drive service. I've got an iPhone 6s with iOS 10.3.3. My vehicule is up to date (MN - TN 003.003.001). Sometimes, i've got issue with the connexion wich forces m...
Everyday since tree years, I use the Spotify app on my BMW 320dxdrive with the connected drive service. I've got an iPhone 6s with iOS 10.3.3. My vehicule is up to date (MN - TN 003.003.001). Sometim...
578 Views
0 replies
0 likes
I created two playlists this morning (with mostly local files) that do not sync to my iPhone. The playlists appear, it shows the correct number of songs under the title but when I open them they are empty. - Tried the same on Android where the songs ...
I created two playlists this morning (with mostly local files) that do not sync to my iPhone. The playlists appear, it shows the correct number of songs under the title but when I open them they are ...
415 Views
0 replies
0 likes
Attached are three files that display my issue. The first file depicts my Computer's playlist with 6 songs in total. 4 of them are local files. However, in the next picture which was from my Phone, it displays 6 songs in total. The last photo however...
Attached are three files that display my issue. The first file depicts my Computer's playlist with 6 songs in total. 4 of them are local files. However, in the next picture which was f...
Newbie
505 Views
1 replies
0 likes
Hola, cuento con un iPhone 5s y cuando estoy con mis datos móviles no puedo observar las carátulas de los artistas, álbumes, etc. Pero, al conectarme con Wi-Fi si se puede observar todas las imágenes. Ayuda por favor ya llevo mucho tiempo con este pr...
Hola, cuento con un iPhone 5s y cuando estoy con mis datos móviles no puedo observar las carátulas de los artistas, álbumes, etc. Pero, al conectarme con Wi-Fi si se puede observar todas las imágenes...
668 Views
0 replies
0 likes
Initially the App cannot update. I try reboot the iphone 7P still cannot. Then I removed the App. Now trying to re-installed, it cannot. Even after Soft reboot & hard reboot of phone. Pls help.
Initially the App cannot update. I try reboot the iphone 7P still cannot. Then I removed the App. Now trying to re-installed, it cannot. Even after Soft reboot & hard reboot of phone. Pls help.
308 Views
0 replies
0 likes
I recently updated the app to the most current version, and now the app won't open at all.
I recently updated the app to the most current version, and now the app won't open at all.
431 Views
0 replies
0 likes
I found out that the radio function is missing on my device. Already re-download and reset all setting, still missing.
I found out that the radio function is missing on my device. Already re-download and reset all setting, still missing.
450 Views
0 replies
0 likes
Anyone know what this update is?
Anyone know what this update is?
Casual Listener
1016 Views
1 replies
0 likes
the ios version of spotify won't let me test songs. when i press and hold on a song to see what it sounds like, it does nothing. i have premium, my spotify is all up to date and have an iphone 7. my friend with the same phone and spotify doesn't have...
the ios version of spotify won't let me test songs. when i press and hold on a song to see what it sounds like, it does nothing. i have premium, my spotify is all up to date and have an iphone 7. my ...
Spotify Star
540 Views
1 replies
0 likes
No daily mix. I know how to find it. I am fully updated. I have been on Spotify premium for one year. Everyone else has it except me. What's the problem?
No daily mix. I know how to find it. I am fully updated. I have been on Spotify premium for one year. Everyone else has it except me. What's the problem?
Casual Listener
1410 Views
8 replies
0 likes
A friend of mine has Spotify free and we're playing it in the car yesterday, I noticed that the sound was grainy/tinny and was missing that full-depth of sound that even FM or Satellite radio can do. The audio quality is comparable to a 85kbit/sec MP...
A friend of mine has Spotify free and we're playing it in the car yesterday, I noticed that the sound was grainy/tinny and was missing that full-depth of sound that even FM or Satellite radio can do....
1359 Views
0 replies
0 likes
iOS needs to be updated to add this feature, it's ridiculous that it is not already part of Spotify iOS. When you select an artist under the artist section of the downloaded music it should present you with a list of albums and an option to view all ...
iOS needs to be updated to add this feature, it's ridiculous that it is not already part of Spotify iOS. When you select an artist under the artist section of the downloaded music it should pre...
471 Views
0 replies
0 likes
Hi there, At work I like to play Spotify from my phone, but I often put it away, and simply control it from the desktop Mac app. All has been fine, but a few days ago (possibly a week), started running in to a very frustrating error. I like to play m...
Hi there, At work I like to play Spotify from my phone, but I often put it away, and simply control it from the desktop Mac app. All has been fine, but a few days ago (possibly a week), star...
Casual Listener
638 Views
2 replies
0 likes
I've probably missed this, but I can't seem to find any information whatsoever about the lack of the ''Suggested songs'' part under playlists for Apple users. My buddy using an Android device frequently brags about how he'd find great songs because o...
I've probably missed this, but I can't seem to find any information whatsoever about the lack of the ''Suggested songs'' part under playlists for Apple users. My buddy using an Android device frequen...
Regular
1976 Views
8 replies
0 likes
After updating to the latest Spotify version (both on iPhone and Desktop), I found that newly added Local Files will not sync to the playlists on the iPhone. They still show up in the playlist, but they won't be playable as songs in an unsynced playl...
After updating to the latest Spotify version (both on iPhone and Desktop), I found that newly added Local Files will not sync to the playlists on the iPhone. They still show up in the playlist, but t...
Casual Listener
16292 Views
5 replies
0 likes
Hello! If anyone else is having this problem and know the fix please replay, thanks in advanced Spotify hasn't work on my wifi for the longest time, it takes about a minute or 2 to load on my wifi network for some reason and on my LTE it works just f...
Hello! If anyone else is having this problem and know the fix please replay, thanks in advanced 🙂 Spotify hasn't work on my wifi for the longest time, it takes about a minute or 2 to load on my wif...
Casual Listener
1742 Views
1 replies
1 likes
Hi, actually it's not possible for me to login to the spotify app on iOS 4.2.1. After giving my credentials I see a screen with some facebook informations and an everlasting spinner. The only cancel button bring me back to the login screen. Any ideas...
Hi, actually it's not possible for me to login to the spotify app on iOS 4.2.1. After giving my credentials I see a screen with some facebook informations and an everlasting spinner. The onl...
Casual Listener
628 Views
2 replies
0 likes
I no longer have a "Your Library" button in Spotify on iOS after updating today, it has now been replaced with a "Your Playlists" button. My brother still has that button on his iPhone. We have the same versions of everything as far as I can tell. Is...
I no longer have a "Your Library" button in Spotify on iOS after updating today, it has now been replaced with a "Your Playlists" button. My brother still has that button on his iPhone. We have the s...
Spotify Star
504 Views
3 replies
0 likes
Salve.. io ho sottoscritto un abbonamento premium dal mio iPhone e sapendo che posso collegare fino a 3 dispositivi offline volevo connettere il mio iPad per ascoltare spotify offline.. come faccio? Grazie mille
Salve.. io ho sottoscritto un abbonamento premium dal mio iPhone e sapendo che posso collegare fino a 3 dispositivi offline volevo connettere il mio iPad per ascoltare spotify offline.. come faccio? ...
352 Views
0 replies
0 likes
I have a playlist with a mix of local files which i have downloaded and some spoitify songs. On my iphone i have downloaded the playlist however the local files dont even appear on the playlist hence i cant listen to them. On my mac you can see the l...
I have a playlist with a mix of local files which i have downloaded and some spoitify songs. On my iphone i have downloaded the playlist however the local files dont even appear on the playlist hence...
483 Views
0 replies
0 likes
