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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28496 Views

40 replies

8 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93309 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

923 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293071 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123357 Views

19 replies

38 likes

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"Reproduction list" change from iMac to iPad.//"Cola" de reproducción cambia de iMac a Ipad

Hi, Lately, if I'm listening to a Spotify's Playlist with my computer iMac, and I change the reproduction media to my Ipad, it changes my whole playlist order. I mean, if in my computer I am listening a playlist with the songs in alphabetic order, th...

Regular

Hi,   Lately, if I'm listening to a Spotify's Playlist with my computer iMac, and I change the reproduction media to my Ipad, it changes my whole playlist order.   I mean, if in my...

475 Views

0 replies

0 likes

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Solved!! Playlists Offline, does it use 4G Data?

If I've saved my playlists onto my iPhone and then selected play Offline for each playlist, do I need to also set Spotify to Offline mode? What I want to know is if I have my playlists set to play Offline, if my phone is Online will it be downloading...

Newbie

If I've saved my playlists onto my iPhone and then selected play Offline for each playlist, do I need to also set Spotify to Offline mode? What I want to know is if I have my playlists set to play Of...

Pita1

Newbie

166149 Views

17 replies

2 likes

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  • 17 replies
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No "my library"

I have a doubt.my friend pablo just get a premium acount. In his display doesnt appear "my library". He only has "my playlist". He doesnt have the options "my daily mix", "artists", "albums"...anyone knows why could this be? This are the good things ...

Newbie

I have a doubt. my friend pablo just get a premium acount. In his display doesnt appear "my library". He only has "my playlist". He doesnt have the options "my daily mix", "artists", "albums".....

crimsonxchin

Casual Listener

673 Views

1 replies

1 likes

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  • 1 replies
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Song previews aren't working

I'm not sure what the exact term for it is, but in the app when I press down on a song or playlist, a short clip of the song is played (like a preview). However, recently I'm unable to do that; the song either just starts playing or nothing happens a...

Casual Listener

I'm not sure what the exact term for it is, but in the app when I press down on a song or playlist, a short clip of the song is played (like a preview). However, recently I'm unable to do that; the s...

subleaf

Casual Listener

735 Views

2 replies

2 likes

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La musica se detiene cuando me salgo de la app

Estoy escuchando la música pero si minimizó la aplicación la música se detiene, o si bloqueo el teléfono, también se detiene la música. No cambié ninguna configuración ni nada. Tengo cuenta premium y mi equipo es un iPhone 6s con la última versión de...

Newbie

Estoy escuchando la música pero si minimizó la aplicación la música se detiene, o si bloqueo el teléfono, también se detiene la música. No cambié ninguna configuración ni nada. Tengo cuenta premium y...

Rdavila17

Newbie

1870 Views

1 replies

0 likes

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  • 1 replies
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Albums saved desapear

Hello,Today i went look at my library and all albums saved desapear. I'm currently using iOS 10.3.3 and Spotify 8.4.16.483.How can i fix this problem?

Newbie

Hello, Today i went look at my library and all albums saved desapear.        I'm currently using iOS 10.3.3 and Spotify 8.4.16.483. How can i fix this problem? &nbs...

349 Views

0 replies

0 likes

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Spotify family member can't download any music

HelloI am a member of a Spotify family and even though my account is said to be premium in my settings, I can't download any music. I don't have the little button that would allow me to download an album (for example). The paiements are ok and nobody...

Visitor

Hello I am a member of a Spotify family and even though my account is said to be premium in my settings, I can't download any music.  I don't have the little button that would allow me to down...

397 Views

0 replies

0 likes

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Track skipping

I am on Spotify Premium. I am beginning to find that tracks on offline playlists start to skip on replay on my iPhone 6S. I don't think it's the phone as it doesn't occur when I replay tracks from my iTunes library.My software is up to date both for ...

Newbie

I am on Spotify Premium. I am beginning to find that tracks on offline playlists start to skip on replay on my iPhone 6S. I don't think it's the phone as it doesn't occur when I replay tracks from my...

336 Views

0 replies

0 likes

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Is there a way to prevent downloading songs or make it harder?

I don't ever want to download songs on to my iPhone, but I often accidentally hit the download button while looking at an album or playlist. I can quickly undo the download and then remove the files from being downloaded, but the songs will then appe...

Newbie

I don't ever want to download songs on to my iPhone, but I often accidentally hit the download button while looking at an album or playlist.  I can quickly undo the download and then remove the ...

983 Views

0 replies

0 likes

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Offline Issues

Hi there, About a week ago, in spotify.com, Account->Offline Devices, i reset all devices, in order to start afresh. Now, When I go to spotify.com, Account->Offline Devices, it only lists a single device: Macbook (As I have 2 Macbook Airs, this is un...

Newbie

Hi there,   About a week ago, in spotify.com, Account->Offline Devices, i reset all devices, in order to start afresh.   Now, When I go to spotify.com, Account->Offline Devices, i...

340 Views

0 replies

0 likes

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Solved!! no notifications

Although i have all the notifications turned on (e-mail and pop-up for every category) i've never gotten an email or pop up, although i follow many artists. I've got an iphone 6 and spotify with the newest update. Is there anything i can do to get th...

Casual Listener

Although i have all the notifications turned on (e-mail and pop-up for every category) i've never gotten an email or pop up, although i follow many artists. I've got an iphone 6 and spotify with the ...

moonwatersource

Casual Listener

918 Views

4 replies

0 likes

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New IU Update is not available on my phone

Hey there, I updated my Spotify few days ago and I saw some of my friends they have a new updates which a new IU for their Spotify and I'm quite upset with it can you help me?

Newbie

Hey there, I updated my Spotify few days ago and I saw some of my friends they have a new updates which a new IU for their Spotify and I'm quite upset with it can you help me?

Swanny

Community Legend

474 Views

2 replies

0 likes

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Solved!! ipod touch problem

hello! hopefully someone can tell me what's going on with spotify and my ipod. after i've synced my music to my ipod and has it work perfectly for about 2-3 days, a message pops up saying something like "you can only have playlists on up to three dev...

Newbie

hello! hopefully someone can tell me what's going on with spotify and my ipod. after i've synced my music to my ipod and has it work perfectly for about 2-3 days, a message pops up saying something l...

warlismith

Regular

1704 Views

2 replies

2 likes

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  • 2 replies
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premium feature !!!

i'm a premium subscriber and still can not skip songs or go back to the previous song on my Iphone, eventhough i'm able to download and listen ofline plus the other features.how can i fix it !!!

Newbie

i'm a premium subscriber and still can not skip songs or go back to the previous song on my Iphone, eventhough i'm able to download and listen ofline plus the other features. how can i fix it !!!

Maxim

Spotify Star

381 Views

1 replies

0 likes

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Superuser Contribution Music stops after 1 track - iphone

When playing radio or a playlist Spotify stops playing after 1 track. I have the latest update and have closed the app and turned off my phone.

Newbie

When playing radio or a playlist Spotify stops playing after 1 track. I have the latest update and have closed the app and turned off my phone.

Lee

Spotify

425 Views

1 replies

0 likes

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  • 1 replies
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Local files won't appear in playlists

First off, I've got Spotify Premium for over a year now and for albums that I got on CD, but are not on Spotify I would normally make a playlist and download them on my iPhone, which also usually works. However, I want to do a playlist for Jay-Z "The...

Newbie

First off, I've got Spotify Premium for over a year now and for albums that I got on CD, but are not on Spotify I would normally make a playlist and download them on my iPhone, which also usually wor...

444 Views

0 replies

1 likes

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Superuser Contribution Behind the lyrics not turning off

I disabled this behind the lyrics feature but it still ends up showing when I listen to music. I tried reinstalling the app which didn't help(plus I had to re-download all of my music) This is annoying because I always swipe down to change my song.

Casual Listener

I disabled this behind the lyrics feature but it still ends up showing when I listen to music. I tried reinstalling the app which didn't help(plus I had to re-download all of my music) This is annoyi...

truewego

Casual Listener

623 Views

3 replies

0 likes

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Access blocked abroad

Hello,I have created my user while being in Turkey and now i am back home in France i cannot login coz Spotify consider i have been abroad for more than 14 days. How can i solve this problem? Thanks for your helpBiguik

Newbie

Hello, I have created my user while being in Turkey and now i am back home in France i cannot login coz Spotify consider i have been abroad for more than 14 days. How can i solve this problem? Tha...

Jt58698

Newbie

1013 Views

4 replies

0 likes

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Superuser Contribution Offline albums desync

Hi, I'm new to the forums and I'm simply here to solve this problem once and for all, since it's getting quite annoying. At least one time a week my offline albums (downloaded albums) completely desync and I have to go through the boring process of s...

Newbie

Hi, I'm new to the forums and I'm simply here to solve this problem once and for all, since it's getting quite annoying. At least one time a week my offline albums (downloaded albums) completely desy...

schorsch

Regular

1038 Views

2 replies

1 likes

desync
Help
iPhone 6s
not downloaded
offline albums
offline music
spotify bug
  • 1038 Views
  • 2 replies
  • 1 likes

Playing random songs not in the album or playlist

I've been listening to an album but recently it's just been playing random songs that I've never listened to and that are not in the album??? Anyone know what happened or how to fix

Newbie

I've been listening to an album but recently it's just been playing random songs that I've never listened to and that are not in the album??? Anyone know what happened or how to fix

428 Views

0 replies

1 likes

  • 428 Views
  • 0 replies
  • 1 likes