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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136473 Views
  • 503 replies
  • 108 likes
  • 136473 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94686 Views
  • 19 replies
  • 38 likes
  • 94686 Views
  • 19 replies
  • 38 likes

Spotify app randomly stops playing since recent iOS update

Since the last iOS update my Spotify has been playing up. Every single 1-2 songs the music just stops playing. I still have a full 4G (50mb/s) connection, and this even happens with tracks I have saved locally (i.e. there's no need to use the connect...

  • Music Fan
  • Since the last iOS update my Spotify has been playing up. Every single 1-2 songs the music just stops playing. I still have a full 4G (50mb/s) connection, and this even happens with tracks I have sav...
  • eemanuel
  • Casual Listener
  • 15051 Views
  • 47 replies
  • 2 likes
  • 15051 Views
  • 47 replies
  • 2 likes

When i browse for music, i cant see any featured artists

The only way i can see featured artists on a project is whenn i save it to my library. Which sucks when im just looking for a song or an artist on a project. Please fix this

  • Newbie
  • The only way i can see featured artists on a project is whenn i save it to my library. Which sucks when im just looking for a song or an artist on a project. Please fix this
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes

Playlist stops shuffling after a few plays

Whenever I click shuffle my playlist shuffles and everything is fine. After 3-5 songs the playlist goes back to its original order and doesn't shuffle. Any way to fix this?

  • Newbie
  • Whenever I click shuffle my playlist shuffles and everything is fine. After 3-5 songs the playlist goes back to its original order and doesn't shuffle. Any way to fix this?
  • 430 Views
  • 0 replies
  • 0 likes
  • 430 Views
  • 0 replies
  • 0 likes

Should i leave Spotify for apple Music?

I recentley bought a new iphone, i have synced it with my old backup. Iphone 6, ios 10.3.3. I have paid for Spotify premium.Songs stopped playing after 11 seconds and now Downloads are stuck, i have no idea why, sometimes they work sometimes not. I t...

  • Newbie
  • I recentley bought a new iphone, i have synced it with my old backup.  Iphone 6, ios 10.3.3.  I have paid for Spotify premium. Songs stopped playing after 11 seconds and now Downloads ar...
  • 341 Views
  • 0 replies
  • 0 likes
  • 341 Views
  • 0 replies
  • 0 likes

Premium skips

I recently purchased premium on my iPhone and it has all the features except for skips and play backs. I checked my status and it says premium and I have restarted the app and phone and still does not work. Any ideas of how to fix?

  • Newbie
  • I recently purchased premium on my iPhone and it has all the features except for skips and play backs. I checked my status and it says premium and I have restarted the app and phone and still does no...
  • Matze84
  • Newbie
  • 313 Views
  • 2 replies
  • 0 likes
  • 313 Views
  • 2 replies
  • 0 likes

When I play songs offline that I've downloaded on my iPhone they stop suddenly.

It's really frustrating paying for premium when you can't even download playlists and listen to them offline. The app crashes or the song turns off, not sure which one. I have literally tried everything. I deleted and redownloaded the app, made sure ...

  • Newbie
  • It's really frustrating paying for premium when you can't even download playlists and listen to them offline. The app crashes or the song turns off, not sure which one. I have literally tried everyth...
  • 241 Views
  • 0 replies
  • 0 likes
  • 241 Views
  • 0 replies
  • 0 likes

Certain songs won't play when I select them, but will play if shuffled to or when scrolling to them

On the Spotify app on my iPhone, and like the title says, with certain songs (all songs I manually added through iTunes local sync) they will not play when specifically selected from my library, but will play just fine if they are already queued. Thi...

  • Newbie
  • On the Spotify app on my iPhone, and like the title says, with certain songs (all songs I manually added through iTunes local sync) they will not play when specifically selected from my library,...
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Se eliminaron mis canciones

Se ha eliminado mi música al principio pensé que sería porque ya no estaban disponibles algunas canciones pero revise mi lista y ya casi no tengo nada de mi lista.

  • Newbie
  • Se ha eliminado mi música al principio pensé que sería porque ya no estaban disponibles algunas canciones pero revise mi lista y ya casi no tengo nada de mi lista.
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

Spotify Premium Problems

Recently I have bought a Spotify Gift Card for 1 month and used it to redownload my music back. When I tested it out, I realized that I could not use the Shuffle button. When I tried to listen to a album, it suggests songs from the artist. How can I ...

  • Newbie
  • Recently I have bought a Spotify Gift Card for 1 month and used it to redownload my music back. When I tested it out, I realized that I could not use the Shuffle button. When I tried to listen to a a...
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

Local Files sync

So I want to move two mp3s from spotify on my laptop to spotify on my phone. I have them successfully downloaded them both on my laptop but am unable to get it on my phone. I have connected the two on a same wifi network, and when I play the song on ...

  • Newbie
  • So I want to move two mp3s from spotify on my laptop to spotify on my phone. I have them successfully downloaded them both on my laptop but am unable to get it on my phone. I have connected the two o...
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

it stops

previously i was able to listen to spotify while i am using facebook or my phone was locked. it was keeping on playing at background. but now when i start spotify and lock the phone, it is stopping or go to facebook or another app it is stopping. i c...

  • Newbie
  • previously i was able to listen to spotify while i am using facebook or my phone was locked. it was keeping on playing at background. but now when i start spotify and lock the phone, it is stopping o...
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
  • 0 likes

Solved!! Play downloaded music ONLY

Hi folks,I have had this "problem". OK, let's say I downloaded a couple of albums from Megadeth (a heavy metal band, for those who don't know it). Those albums will have their tracks with that green arrow in them, indicating that that song is downloa...

  • Casual Listener
  • Hi folks, I have had this "problem". OK, let's say I downloaded a couple of albums from Megadeth (a heavy metal band, for those who don't know it). Those albums will have their tracks with that...
  • bwanicur
  • Casual Listener
  • 16047 Views
  • 5 replies
  • 0 likes
  • 16047 Views
  • 5 replies
  • 0 likes

Superuser Contribution Randomly switching to ISSA's album

Hi, Everytime I am listening to my Spotify playlist more than 1hour it switching to Issa's album called 21, I don't know this artist and I never selected it, I am a premium member and when it starts switching everytime I switch back to my playslit it...

  • Casual Listener
  • Hi,    Everytime I am listening to my Spotify playlist more than 1hour it switching to Issa's album called 21, I don't know this artist and I never selected it, I am a premium member and ...
  • PamWallas
  • Casual Listener
  • 631 Views
  • 3 replies
  • 0 likes
  • 631 Views
  • 3 replies
  • 0 likes

Can't go back in my playlist

I have spotify premium free (trial period for 30 days) and i can't go back in my playlist, I can only go on with tracks and i can't go ahead with minutes in a song. It says that i have to do premium upgrade for these functions but i already did it! H...

  • Regular
  • I have spotify premium free (trial period for 30 days) and i can't go back in my playlist, I can only go on with tracks and i can't go ahead with minutes in a song. It says that i have to do premium ...
  • M1kirby
  • Newbie
  • 1381 Views
  • 1 replies
  • 0 likes
  • 1381 Views
  • 1 replies
  • 0 likes

Number not available?

Hello, I have a little problem. So Chris brown just released his new single, and if I want to play the song is says number not available. However everyone around me can play that song except for me? Why is this?

  • Newbie
  • Hello, I have a little problem. So Chris brown just released his new single, and if I want to play the song is says number not available. However everyone around me can play that song except for me? ...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

Solved!! I can't "accept" the updated terms for the privacy policy. There is no "accept" option anywhere.

I have a huge pop up message on my Spotify (iphone 6) and it wants me to "accept" the updated terms for the privacy policy. I have read both the Terms and Conditions and the Privacy Policy now about 50 times. I swear there is no "accept" option to pr...

  • Casual Listener
  • I have a huge pop up message on my Spotify (iphone 6) and it wants me to "accept" the updated terms for the privacy policy. I have read both the Terms and Conditions and the Privacy Policy now about ...
  • liasuperstar
  • Newbie
  • 2783 Views
  • 3 replies
  • 0 likes
  • 2783 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local files problem

I own a mac pro and an iphone 7, both of them connected to the same wifi network.I have a few local files and downloaded it on my phone a long time ago already... It was working just fine, but now the local files don't play on my phone anymore, even ...

  • Visitor
  • I own a mac pro and an iphone 7, both of them connected to the same wifi network. I have a few local files and downloaded it on my phone a long time ago already... It was working just fine, but...
  • user-removed
  • Not applicable
  • 699 Views
  • 6 replies
  • 2 likes
  • 699 Views
  • 6 replies
  • 2 likes

Access to locally stored files on my computer on my Iphone?

Hello, I have created a playlist on my laptop in Spotify that also contains files that are locally stored on my harddisk (and not available on Spitify). I can play this playlist from my computer and can find it on my Iphone. On my Iphone, hower, the ...

  • Newbie
  • Hello,  I have created a playlist on my laptop in Spotify that also contains files that are locally stored on my harddisk (and not available on Spitify). I can play this playlist from my c...
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Music skipping like a broken record

When I connect my iPhone to my Toyota 4Runner, the music skips like a broken record. This has been going on for about 2 weeks now and i can no longer listen to music in my car. Any suggestions?

  • Newbie
  • When I connect my iPhone to my Toyota 4Runner, the music skips like a broken record.  This has been going on for about 2 weeks now and i can no longer listen to music in my car.  Any sugges...
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes

Why i can’t see the song ?

Hi,I was wondering that why can’t i see the song on the album and also some of my songs on my playlists become unplayable.

  • Visitor
  • Hi, I was wondering that why can’t i see the song on the album and also some of my songs on my playlists become unplayable.
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes