Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
35646 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
100819 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
429483 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
297928 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
HelloI am a member of a Spotify family and even though my account is said to be premium in my settings, I can't download any music. I don't have the little button that would allow me to download an album (for example). The paiements are ok and nobody...
Hello I am a member of a Spotify family and even though my account is said to be premium in my settings, I can't download any music. I don't have the little button that would allow me to down...
403 Views
0 replies
0 likes
I am on Spotify Premium. I am beginning to find that tracks on offline playlists start to skip on replay on my iPhone 6S. I don't think it's the phone as it doesn't occur when I replay tracks from my iTunes library.My software is up to date both for ...
I am on Spotify Premium. I am beginning to find that tracks on offline playlists start to skip on replay on my iPhone 6S. I don't think it's the phone as it doesn't occur when I replay tracks from my...
341 Views
0 replies
0 likes
I don't ever want to download songs on to my iPhone, but I often accidentally hit the download button while looking at an album or playlist. I can quickly undo the download and then remove the files from being downloaded, but the songs will then appe...
I don't ever want to download songs on to my iPhone, but I often accidentally hit the download button while looking at an album or playlist. I can quickly undo the download and then remove the ...
988 Views
0 replies
0 likes
Hi there, About a week ago, in spotify.com, Account->Offline Devices, i reset all devices, in order to start afresh. Now, When I go to spotify.com, Account->Offline Devices, it only lists a single device: Macbook (As I have 2 Macbook Airs, this is un...
Hi there, About a week ago, in spotify.com, Account->Offline Devices, i reset all devices, in order to start afresh. Now, When I go to spotify.com, Account->Offline Devices, i...
350 Views
0 replies
0 likes
Although i have all the notifications turned on (e-mail and pop-up for every category) i've never gotten an email or pop up, although i follow many artists. I've got an iphone 6 and spotify with the newest update. Is there anything i can do to get th...
Although i have all the notifications turned on (e-mail and pop-up for every category) i've never gotten an email or pop up, although i follow many artists. I've got an iphone 6 and spotify with the ...
Casual Listener
957 Views
4 replies
0 likes
Hey there, I updated my Spotify few days ago and I saw some of my friends they have a new updates which a new IU for their Spotify and I'm quite upset with it can you help me?
Hey there, I updated my Spotify few days ago and I saw some of my friends they have a new updates which a new IU for their Spotify and I'm quite upset with it can you help me?
Community Legend
498 Views
2 replies
0 likes
hello! hopefully someone can tell me what's going on with spotify and my ipod. after i've synced my music to my ipod and has it work perfectly for about 2-3 days, a message pops up saying something like "you can only have playlists on up to three dev...
hello! hopefully someone can tell me what's going on with spotify and my ipod. after i've synced my music to my ipod and has it work perfectly for about 2-3 days, a message pops up saying something l...
Regular
1753 Views
2 replies
2 likes
i'm a premium subscriber and still can not skip songs or go back to the previous song on my Iphone, eventhough i'm able to download and listen ofline plus the other features.how can i fix it !!!
i'm a premium subscriber and still can not skip songs or go back to the previous song on my Iphone, eventhough i'm able to download and listen ofline plus the other features. how can i fix it !!!
Spotify Star
400 Views
1 replies
0 likes
When playing radio or a playlist Spotify stops playing after 1 track. I have the latest update and have closed the app and turned off my phone.
When playing radio or a playlist Spotify stops playing after 1 track. I have the latest update and have closed the app and turned off my phone.
Spotify
441 Views
1 replies
0 likes
First off, I've got Spotify Premium for over a year now and for albums that I got on CD, but are not on Spotify I would normally make a playlist and download them on my iPhone, which also usually works. However, I want to do a playlist for Jay-Z "The...
First off, I've got Spotify Premium for over a year now and for albums that I got on CD, but are not on Spotify I would normally make a playlist and download them on my iPhone, which also usually wor...
469 Views
0 replies
1 likes
I disabled this behind the lyrics feature but it still ends up showing when I listen to music. I tried reinstalling the app which didn't help(plus I had to re-download all of my music) This is annoying because I always swipe down to change my song.
I disabled this behind the lyrics feature but it still ends up showing when I listen to music. I tried reinstalling the app which didn't help(plus I had to re-download all of my music) This is annoyi...
Casual Listener
654 Views
3 replies
0 likes
Hello,I have created my user while being in Turkey and now i am back home in France i cannot login coz Spotify consider i have been abroad for more than 14 days. How can i solve this problem? Thanks for your helpBiguik
Hello, I have created my user while being in Turkey and now i am back home in France i cannot login coz Spotify consider i have been abroad for more than 14 days. How can i solve this problem? Tha...
Newbie
1041 Views
4 replies
0 likes
Hi, I'm new to the forums and I'm simply here to solve this problem once and for all, since it's getting quite annoying. At least one time a week my offline albums (downloaded albums) completely desync and I have to go through the boring process of s...
Hi, I'm new to the forums and I'm simply here to solve this problem once and for all, since it's getting quite annoying. At least one time a week my offline albums (downloaded albums) completely desy...
Regular
1045 Views
2 replies
1 likes
I've been listening to an album but recently it's just been playing random songs that I've never listened to and that are not in the album??? Anyone know what happened or how to fix
I've been listening to an album but recently it's just been playing random songs that I've never listened to and that are not in the album??? Anyone know what happened or how to fix
439 Views
0 replies
1 likes
I listen to Spotify when I go to sleep at night. I have a playlist of 500+ songs that are all from different video game and movie soundtracks that are nice and calming and don't have lyrics.Up until just now, I've never had an issue. I deal with an a...
I listen to Spotify when I go to sleep at night. I have a playlist of 500+ songs that are all from different video game and movie soundtracks that are nice and calming and don't have lyrics. Up un...
575 Views
0 replies
0 likes
Is there anything I can do to hasten this process? Thanks.
Is there anything I can do to hasten this process? Thanks.
403 Views
0 replies
0 likes
How can I delete a whole list of recently played songs/albums?now I can only tick them off one by onecan you switch that 'recently played' list off anywhere?? Nothing found in Settings so far..
How can I delete a whole list of recently played songs/albums? now I can only tick them off one by one can you switch that 'recently played' list off anywhere?? Nothing found in Settings so far..
362 Views
0 replies
0 likes
Hi, I hope this is the right place to ask this, I really need an answer.I recently upgraded from "iPhone 6S 64gb" to "iPhone 7S plus 32gb" and I'm struggling with the lack of space!Do I have to have all my songs synced to my phone with iTunes in orde...
Hi, I hope this is the right place to ask this, I really need an answer. I recently upgraded from "iPhone 6S 64gb" to "iPhone 7S plus 32gb" and I'm struggling with the lack of space! Do I have to h...
574 Views
0 replies
0 likes
Oi, estou com um problema... 8 músicas de um álbum fica aparecendo como indisponível e eu não consigo sincronizar as músicas do computador no iPhone. Como eu resolvo esses problemas?
Oi, estou com um problema... 8 músicas de um álbum fica aparecendo como indisponível e eu não consigo sincronizar as músicas do computador no iPhone. Como eu resolvo esses problemas?
477 Views
0 replies
0 likes
As soon as iPhone 5 connects to the car Spotify stops playing and can't start to play again. It's a renault kadjar 2015.
As soon as iPhone 5 connects to the car Spotify stops playing and can't start to play again. It's a renault kadjar 2015.
656 Views
0 replies
0 likes
