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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28361 Views

40 replies

8 likes

  • 28361 Views
  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93135 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

914 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293008 Views

60 replies

15 likes

  • 293008 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123323 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify premium bug on iPhone 5

I have functioning Spotify premium for my account, and I have 0 commercials and I can select any song I want. However, I cannot rewind/fastforward on the bar for the song duration, I cannot shuffle and I only get 5 skips of a certain song before it t...

Newbie

I have functioning Spotify premium for my account, and I have 0 commercials and I can select any song I want. However, I cannot rewind/fastforward on the bar for the song duration, I cannot shuffle a...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Superuser Contribution storage usage

How can I tell how much storage is being used on my iPhone 7+ ? I downloaded a few public play lists and although I didnt look to se how much storage I had before it doesnt look like it used much, even tho those play lists totaled over 400 songs. whe...

Newbie

How can I tell how much storage is being used on my iPhone 7+ ?   I downloaded a few public play lists and although I didnt look to se how much storage I had before it doesnt look like it used...

Lee

Spotify

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
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Menu bibliothèque / spotify

Bonjour,Nouvelle sur Spotify,je ne comprends pas pourquoi dans le menu je n'ai pas l'item "bibliothèque" mais l'item "playlist".Savez vous comment je dois faire pour avoir l'item bibliothèque comme l'ont mes amis?Merci d'avance

Casual Listener

Bonjour, Nouvelle sur Spotify,je ne comprends pas pourquoi dans le menu je n'ai pas l'item "bibliothèque" mais l'item "playlist". Savez vous comment je dois faire pour avoir l'item bibliothèque com...

cammnssns

Casual Listener

850 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution Freezes on Song - Desktop & iPhone

Has anyone noticed that when you skip through your songs by pressing the Next button, both on your macbook adn iphone, that after doing that a certain number of times, it stops on a song and is then unresponsive and will not go to the next song.

Roadie

Has anyone noticed that when you skip through your songs by pressing the Next button, both on your macbook adn iphone, that after doing that a certain number of times, it stops on a song an...

Lee

Spotify

443 Views

1 replies

1 likes

  • 443 Views
  • 1 replies
  • 1 likes

Your Library changes to Your Playlists

I have an iPhone 6 10.3.3 and have spotify installed and I have a problem where I used to have "Your Library" but now it changed to "Your Playlists" I would like it the way it was.. Please help.

Newbie

I have an iPhone 6 10.3.3 and have spotify installed and I have a problem where I used to have "Your Library" but now it changed to "Your Playlists" I would like it the way it was.. Please help.

user-removed

Not applicable

988 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Someone is using my account

HiSuddenly today i couldn't log to spotify snd my pass did not work.So i changed passw but in the meantine i've discovered someone is using my account. I notice dance music in my history. Any suggestion?

Music Fan

Hi Suddenly today i couldn't log to spotify snd my pass did not work.So i changed passw but in the meantine i've discovered someone is using my account. I notice dance music in my history. Any sugge...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

Your Music erased after update

After a recent update all my songs and albums in 'your music have disappeared. I spent ages adding them all when you removed the library feature which was buggy in its own right! And now they have all been removed from my mobile device again. The art...

Music Fan

After a recent update all my songs and albums in 'your music have disappeared. I spent ages adding them all when you removed the library feature which was buggy in its own right! And now they have a...

zeefozzy

Newbie

1079 Views

4 replies

0 likes

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  • 4 replies
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NO PUEDO ENCONTRAR A PERSONAS !!

Mi cuenta de spotify no está ligada con Facebook y hace una semana podía buscar a personas en "search" y me aparecían ahora cuando intentó buscar a alguien no me deja. Ponía su nombre tal cual venía supongamos "Ceci Elizondo" y me salía y ahora no me...

Newbie

Mi cuenta de spotify no está ligada con Facebook y hace una semana podía buscar a personas en "search" y me aparecían ahora cuando intentó buscar a alguien no me deja. Ponía su nombre tal cual venía ...

561 Views

0 replies

1 likes

  • 561 Views
  • 0 replies
  • 1 likes

Help me for cant queue-ing indonesia

After i started my premium again , why i cant queue ing all song ? With this ,thx

Newbie

After i started my premium again , why i cant queue ing all song ? With this ,thx

Swanny

Community Legend

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Unlink twitter account

I accidentally linked my old twitter account that doesn't exist anymore and I don't know how to switch it to my actual twitter account

Newbie

I accidentally linked my old twitter account that doesn't exist anymore and I don't know how to switch it to my actual twitter account

Swanny

Community Legend

1741 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Spotify sometimes won't play songs immediately

I recently updated spotify and after the update songs won't play right away. Sometimes it works fine and other times I'll click on a new song and it will take a minute before it plays. When I restart my iphone it'll work fine for a couple minutes and...

Newbie

I recently updated spotify and after the update songs won't play right away. Sometimes it works fine and other times I'll click on a new song and it will take a minute before it plays. When I restart...

Swanny

Community Legend

1726 Views

2 replies

0 likes

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  • 2 replies
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Spotify offline on 4G

Hi there, My premium spotify account remains offline when being connected to my data provider (4G). I can only search for new songs while being connected to a WIFI connection. Has someone experienced this issue before? Thanks,

Newbie

Hi there,   My premium spotify account remains offline when being connected to my data provider (4G).  I can only search for new songs while being connected to a WIFI connection.  ...

483 Views

0 replies

0 likes

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App not supported by my apple store

Hi there, I have a premium spotify account in Netherlands (where I live) but my apple store is Croatian and it still does not support spotify mobile app so I can not download the iphone app! Can somebody help me?Thanks a lot,Anamarija

Casual Listener

Hi there, I have a premium spotify account in Netherlands (where I live) but my apple store is Croatian and it still does not support spotify mobile app so I can not download the iphone app!   ...

eblackrose00

Roadie

1382 Views

3 replies

0 likes

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  • 3 replies
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How do i listen to imported spotify music on my iphone? (Help pls)

So I imported songs on my desktop through the local files option in spotify. I can listen to these songs on my desktop app, but can't listen to them on my iphone. Someone have a solution?.

Casual Listener

So I imported songs on my desktop through the local files option in spotify. I can listen to these songs on my desktop app, but can't listen to them on my iphone. Someone have a solution?.

eblackrose00

Roadie

34293 Views

3 replies

1 likes

  • 34293 Views
  • 3 replies
  • 1 likes

problem syncing my own music in PC and iphone

So I have some mp3 files that I have loaded into local files in spotify on my PC, It used to sync very well once my PC and my iphone are both connected to the same wifi but since a few months ago they just wont download the music from my PC to my iph...

Newbie

So I have some mp3 files that I have loaded into local files in spotify on my PC,   It used to sync very well once my PC and my iphone are both connected to the same wifi but since a few month...

317 Views

0 replies

0 likes

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Only playlists appearing in library tab

Hey allI've made a new Spotify account for my parents today, added some playlists, artists and albums, but for some reason only the playlists appear on the mobile app. Even the tabs name, which is normally 'library' on my app, is now named 'Your play...

Casual Listener

Hey all I've made a new Spotify account for my parents today, added some playlists, artists and albums, but for some reason only the playlists appear on the mobile app. Even the tabs name, which is ...

Nazarkebab

Casual Listener

682 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

I only see "Your Playlists" at the bottom.

This is insanely frustrating. All im trying to do is use the features that were advertised when I subscribed to premium. But at the bottom right, where I'm supposed to see the "Your Music" icon, I only see a "Your Playlists" icon. It doesn't let me a...

Newbie

This is insanely frustrating.   All im trying to do is use the features that were advertised when I subscribed to premium. But at the bottom right, where I'm supposed to see the "Your Music" i...

user-removed

Not applicable

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Solved!! Lost premium

I had premium through my cable account (Virgin) which has now lapsed. Spotify still works fine on my MacBook - all playlists play fine online or offline, whether my own songs (uploaded years ago from cd) or songs I've downloaded from Spotify. But on ...

Newbie

I had premium through my cable account (Virgin) which has now lapsed. Spotify still works fine on my MacBook - all playlists play fine online or offline, whether my own songs (uploaded years ago from...

Swanny

Community Legend

733 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

i pod ios

Spotify will not upload to touch i pod 

Newbie

Spotify will not upload to touch i pod  

Swanny

Community Legend

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Can't play Angel by Shaggy

Premium subscription, newest iPhone, newest App update as of 8/25/2017. "Angel" by shaggy simply doesn't play on the phone. Really ruined my shower this morning.

Casual Listener

Premium subscription, newest iPhone, newest App update as of 8/25/2017. "Angel" by shaggy simply doesn't play on the phone. Really ruined my shower this morning.

Swanny

Community Legend

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
  • 0 likes