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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35643 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

100813 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1234 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

297915 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125337 Views

19 replies

38 likes

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Spotify will not search.

Whenever I open my spotify on my iPhone 7, I search and choose the songs I want to listen to. A few minutes later, I try searching for other songs, and spotify will keep looking, and find nothing. So I close the app, re-open it, and then search for t...

Newbie

Whenever I open my spotify on my iPhone 7, I search and choose the songs I want to listen to.  A few minutes later, I try searching for other songs, and spotify will keep looking, and find nothi...

234 Views

0 replies

0 likes

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Downloaded songs are gone

Hi everyone.I'm using spotify for almost 4 years. I download my favourite songs regularly but I have a huge problem. Maybe 3 times this happened to me. My problem is that my downloaded songs are getting deleting on my list. The songs appear on list b...

Casual Listener

Hi everyone.I'm using spotify for almost 4 years. I download my favourite songs regularly but I have a huge problem. Maybe 3 times this happened to me. My problem is that my downloaded songs are gett...

Dilay1

Casual Listener

539 Views

2 replies

1 likes

  • 539 Views
  • 2 replies
  • 1 likes

Spotify takes so long to download songs?

My spotify has been taking so long to download songs, I have removed all offline devices and deleted the Spotify app. Ive tried downloading it on my iPad and iPhone and even on an Android phone to check if everything was all right. Im well aware its ...

Newbie

My spotify has been taking so long to download songs, I have removed all offline devices and deleted the Spotify app. Ive tried downloading it on my iPad and iPhone and even on an Android phone to ch...

5308 Views

0 replies

8 likes

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  • 0 replies
  • 8 likes

Just a question

Is this new playlist look Exclusive on Today's Top hits or this will be on all playlists (including user created playlists) in the future? Just curious... because the new look is pretty awesome.

Newbie

Is this new playlist look Exclusive on Today's Top hits or this will be on all playlists (including user created playlists) in the future? Just curious... because the new look is pretty awesome.

Maxim

Spotify Star

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
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Playback bug; always goes back to start the first song

I have a couple folders with playlists. Many times when starting to listen, the list starts playing the first on the list on repeat. I use iPad and iPhone to listen and the issue seems to be on both. I've deleted the playlist couple of times but it s...

Casual Listener

I have a couple folders with playlists. Many times when starting to listen, the list starts playing the first on the list on repeat. I use iPad and iPhone to listen and the issue seems to be on both....

303 Views

0 replies

0 likes

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Music playback

I've recently updated Spotify to the newest available version for iOS, and have noticed that when playing back music, at the end of the current track, it stops playing until I manually switch the track to the next one in queue instead of playing thro...

Newbie

I've recently updated Spotify to the newest available version for iOS, and have noticed that when playing back music, at the end of the current track, it stops playing until I manually switch the tra...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
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Song will download onto iPhone but it cannot be played?

I have been having so much trouble on this. I have been trying to add a song I bought off of iTunes onto my Spotify mobile app. I have tried downloading it while it is playing on my computer through my phone (it usually works); however, i switch to l...

Newbie

I have been having so much trouble on this. I have been trying to add a song I bought off of iTunes onto my Spotify mobile app. I have tried downloading it while it is playing on my computer through ...

340 Views

0 replies

0 likes

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Getting "Maximum Number of Downloads" error when downloading local files

I'm getting the "Downloaded Content: You've reached the maximum number of downloads..." error message on the iOS Spotify app on my iPhone 6s, even when I'm downloading local files to my device from my computer. Steps:Before starting, I went into the ...

Casual Listener

I'm getting the "Downloaded Content: You've reached the maximum number of downloads..." error message on the iOS Spotify app on my iPhone 6s, even when I'm downloading local files to my device from m...

egroupus

Casual Listener

15809 Views

13 replies

0 likes

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Solved!! Local Files not downloading to mobile device

So I have my local files on my laptop, and I added them to my playlist. When I download the playlist for Offline Listening, these Local Files do not transfer over to my mobile device. I have done this before and it worked previously. My laptop and ph...

Newbie

So I have my local files on my laptop, and I added them to my playlist. When I download the playlist for Offline Listening, these  Local Files do not transfer over to my mobile device. I have do...

DukeOfOmnium

Casual Listener

1013 Views

1 replies

3 likes

  • 1013 Views
  • 1 replies
  • 3 likes

bottom right menu changed

my bottom right menu appears to be 'your playlists' instead of 'your library' how can i get 'your library' menu back?

Casual Listener

my bottom right menu appears to be 'your playlists' instead of 'your library' how can i get 'your library' menu back?

Acoustics

Casual Listener

1736 Views

9 replies

0 likes

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  • 9 replies
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Can't rewind a track

Although i've got Spotify Premium i can't rewind or fast foward Tracks.A solution would be really nice and helpful

Newbie

Although i've got Spotify Premium i can't rewind or fast foward Tracks. A solution would be really nice and helpful

smflattery87

Newbie

1240 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Local playlist won't sync from my laptop to my iPhone

I have two playlists full of local songs. One of them has been working perfectly but this second playlist I just created will show up on my phone but only have 2 out of the 46 songs in the playlist. I have already uninstalled and reinstalled on both ...

Casual Listener

I have two playlists full of local songs. One of them has been working perfectly but this second playlist I just created will show up on my phone but only have 2 out of the 46 songs in the playlist. ...

288 Views

0 replies

0 likes

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  • 0 replies
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Solved!! Date Added to Playlist

Hi, Is it possible to change the appearance of the playlist from first added to most recently added so that is appears at the top of the list on the iphone? I cant't seem to change it and I always have to scroll all the way down to listen to the song...

Casual Listener

Hi,   Is it possible to change the appearance of the playlist from first added to most recently added so that is appears at the top of the list on the iphone? I cant't seem to change it and I ...

labelscollected

Community Legend

2542 Views

3 replies

0 likes

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Spotify premium bug on iPhone 5

I have functioning Spotify premium for my account, and I have 0 commercials and I can select any song I want. However, I cannot rewind/fastforward on the bar for the song duration, I cannot shuffle and I only get 5 skips of a certain song before it t...

Newbie

I have functioning Spotify premium for my account, and I have 0 commercials and I can select any song I want. However, I cannot rewind/fastforward on the bar for the song duration, I cannot shuffle a...

345 Views

0 replies

0 likes

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Superuser Contribution storage usage

How can I tell how much storage is being used on my iPhone 7+ ? I downloaded a few public play lists and although I didnt look to se how much storage I had before it doesnt look like it used much, even tho those play lists totaled over 400 songs. whe...

Newbie

How can I tell how much storage is being used on my iPhone 7+ ?   I downloaded a few public play lists and although I didnt look to se how much storage I had before it doesnt look like it used...

Lee

Spotify

520 Views

1 replies

0 likes

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  • 1 replies
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Menu bibliothèque / spotify

Bonjour,Nouvelle sur Spotify,je ne comprends pas pourquoi dans le menu je n'ai pas l'item "bibliothèque" mais l'item "playlist".Savez vous comment je dois faire pour avoir l'item bibliothèque comme l'ont mes amis?Merci d'avance

Casual Listener

Bonjour, Nouvelle sur Spotify,je ne comprends pas pourquoi dans le menu je n'ai pas l'item "bibliothèque" mais l'item "playlist". Savez vous comment je dois faire pour avoir l'item bibliothèque com...

cammnssns

Casual Listener

867 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Freezes on Song - Desktop & iPhone

Has anyone noticed that when you skip through your songs by pressing the Next button, both on your macbook adn iphone, that after doing that a certain number of times, it stops on a song and is then unresponsive and will not go to the next song.

Roadie

Has anyone noticed that when you skip through your songs by pressing the Next button, both on your macbook adn iphone, that after doing that a certain number of times, it stops on a song an...

Lee

Spotify

471 Views

1 replies

1 likes

  • 471 Views
  • 1 replies
  • 1 likes

Your Library changes to Your Playlists

I have an iPhone 6 10.3.3 and have spotify installed and I have a problem where I used to have "Your Library" but now it changed to "Your Playlists" I would like it the way it was.. Please help.

Newbie

I have an iPhone 6 10.3.3 and have spotify installed and I have a problem where I used to have "Your Library" but now it changed to "Your Playlists" I would like it the way it was.. Please help.

user-removed

Not applicable

1036 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Someone is using my account

HiSuddenly today i couldn't log to spotify snd my pass did not work.So i changed passw but in the meantine i've discovered someone is using my account. I notice dance music in my history. Any suggestion?

Music Fan

Hi Suddenly today i couldn't log to spotify snd my pass did not work.So i changed passw but in the meantine i've discovered someone is using my account. I notice dance music in my history. Any sugge...

343 Views

0 replies

0 likes

  • 343 Views
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Your Music erased after update

After a recent update all my songs and albums in 'your music have disappeared. I spent ages adding them all when you removed the library feature which was buggy in its own right! And now they have all been removed from my mobile device again. The art...

Music Fan

After a recent update all my songs and albums in 'your music have disappeared. I spent ages adding them all when you removed the library feature which was buggy in its own right! And now they have a...

zeefozzy

Newbie

1108 Views

4 replies

0 likes

  • 1108 Views
  • 4 replies
  • 0 likes