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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232426 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113958 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2289 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303877 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129617 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Can't enter Spotify in Thailand

I've thought Spotify have launched in Thailand but when I tried to log in, it says that I could only use Spotify abroad for 14 days. How do i fix it?

Newbie

I've thought Spotify have launched in Thailand but when I tried to log in, it says that I could only use Spotify abroad for 14 days. How do i fix it?

Maxim

Spotify Star

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
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Solved!! Not file with downloads

Differently from everyone I know with Spotify Premium and the same iPhone as I have, in my library, the file with an overview of all the downloads on my device, is missing. Has anyone an idea why and how to change it? Thanks in advance!

Newbie

Differently from everyone I know with Spotify Premium and the same iPhone as I have, in my library, the file with an overview of all the downloads on my device, is missing.  Has anyone an idea ...

Maxim

Spotify Star

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
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My premium account won't register on the app

HELP! I have a premium account but it still won't register on the app. Has anyone else had this issue? What do I do? Thanks in advance!

Newbie

HELP! I have a premium account but it still won't register on the app. Has anyone else had this issue? What do I do? Thanks in advance! 

user-removed

Not applicable

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

question about sorting playlist

I just recently switched to an iPhone from android and noticed that before when I sorted my playlist by artist it organized each artist by albums. Now on iOS when I sort by artists the tracks are sorted by artist but not organized by album or alphabe...

Newbie

I just recently switched to an iPhone from android and noticed that before when I sorted my playlist by artist it organized each artist by albums. Now on iOS when I sort by artists the tracks are sor...

314 Views

0 replies

0 likes

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All songs disappeared from library

Hi, all my songs disappeared from my library. If I go to songs or artists it doesn't display anything, but when I go to the song it says it's already saved, however I can't find them anywhere. Anyone knows where to find them and why they aren't displ...

Casual Listener

Hi, all my songs disappeared from my library. If I go to songs or artists it doesn't display anything, but when I go to the song it says it's already saved, however I can't find them anywhere. Anyone...

Swanny

Community Legend

741 Views

3 replies

0 likes

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  • 3 replies
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Block / Hide / Blacklist tracks or artists

(Moblie) I listened to one song by Tom Rosenthal about a month ago, I added it to my songs and a playlist. Now months later (after I have removed the song) every other song on shuffle is by Tom Rosenthal, I've tried every suggestion to log off or tur...

Visitor

(Moblie) I listened to one song by Tom Rosenthal about a month ago, I added it to my songs and a playlist. Now months later (after I have removed the song) every other song on shuffle is by Tom ...

Bittencourt

Spotify Star

710 Views

1 replies

0 likes

repeat
repeating artist
shuffle
  • 710 Views
  • 1 replies
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My iOS App Show "Your Playlists" Instead of "Your Library" at Right Bottom

Hi,I'd use my spotify app in my iPhone and it show "Your Playlists" Instead of "Your Library" at Right Bottom of menu bar. It's make me sick and a bit frustated cos' most of my song is in my library and i would love to listened to it while i'm out of...

Casual Listener

Hi, I'd use my spotify app in my iPhone and it show "Your Playlists" Instead of "Your Library" at Right Bottom of menu bar. It's make me sick and a bit frustated cos' most of my song is in my...

Maxim

Spotify Star

698 Views

1 replies

0 likes

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Your Playlists on App instead of Your Library

Hi all, Tonight I introduced my family to Spotify and upgraded us onto a family account. I set up my Mum's account and showed her how it works, but my Dad's isn't the same as our version. Down in the bottom right corner where you usually find Your Li...

Casual Listener

Hi all,   Tonight I introduced my family to Spotify and upgraded us onto a family account. I set up my Mum's account and showed her how it works, but my Dad's isn't the same as our version. Do...

jonathandaniels

Casual Listener

667 Views

2 replies

0 likes

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Only one artist shown for every song in an album

Hiya, just wondering what the deal is with the way multiple artists are treated in albums compared to playlists. Why aren't any other artists other than the primary one shown in album view? If I listen to the songs from the album I never see the feat...

Casual Listener

Hiya, just wondering what the deal is with the way multiple artists are treated in albums compared to playlists. Why aren't any other artists other than the primary one shown in album view? If I list...

1095 Views

0 replies

0 likes

metadata problem
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Spotify Mobile isn't scrobbling to Last.fm

I have a Spoitfy premium account and iOS app version 0.9.7.2 on my iPhone 5S and noticed that the tracks that I listen to are not showing up on last.fm. Tracks that I listen to from the desktop client do appear to be scrobbling. I tried reentering my...

Regular

I have a Spoitfy premium account and iOS app version 0.9.7.2 on my iPhone 5S and noticed that the tracks that I listen to are not showing up on last.fm. Tracks that I listen to from the desktop clien...

parziiich

Newbie

8665 Views

14 replies

1 likes

last.fm
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  • 14 replies
  • 1 likes

"Reproduction list" change from iMac to iPad.//"Cola" de reproducción cambia de iMac a Ipad

Hi, Lately, if I'm listening to a Spotify's Playlist with my computer iMac, and I change the reproduction media to my Ipad, it changes my whole playlist order. I mean, if in my computer I am listening a playlist with the songs in alphabetic order, th...

Regular

Hi,   Lately, if I'm listening to a Spotify's Playlist with my computer iMac, and I change the reproduction media to my Ipad, it changes my whole playlist order.   I mean, if in my...

503 Views

0 replies

0 likes

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Solved!! Playlists Offline, does it use 4G Data?

If I've saved my playlists onto my iPhone and then selected play Offline for each playlist, do I need to also set Spotify to Offline mode? What I want to know is if I have my playlists set to play Offline, if my phone is Online will it be downloading...

Newbie

If I've saved my playlists onto my iPhone and then selected play Offline for each playlist, do I need to also set Spotify to Offline mode? What I want to know is if I have my playlists set to play Of...

Pita1

Newbie

166382 Views

17 replies

2 likes

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  • 17 replies
  • 2 likes

No "my library"

I have a doubt.my friend pablo just get a premium acount. In his display doesnt appear "my library". He only has "my playlist". He doesnt have the options "my daily mix", "artists", "albums"...anyone knows why could this be? This are the good things ...

Newbie

I have a doubt. my friend pablo just get a premium acount. In his display doesnt appear "my library". He only has "my playlist". He doesnt have the options "my daily mix", "artists", "albums".....

crimsonxchin

Casual Listener

771 Views

1 replies

1 likes

  • 771 Views
  • 1 replies
  • 1 likes

Song previews aren't working

I'm not sure what the exact term for it is, but in the app when I press down on a song or playlist, a short clip of the song is played (like a preview). However, recently I'm unable to do that; the song either just starts playing or nothing happens a...

Casual Listener

I'm not sure what the exact term for it is, but in the app when I press down on a song or playlist, a short clip of the song is played (like a preview). However, recently I'm unable to do that; the s...

subleaf

Casual Listener

783 Views

2 replies

2 likes

  • 783 Views
  • 2 replies
  • 2 likes

La musica se detiene cuando me salgo de la app

Estoy escuchando la música pero si minimizó la aplicación la música se detiene, o si bloqueo el teléfono, también se detiene la música. No cambié ninguna configuración ni nada. Tengo cuenta premium y mi equipo es un iPhone 6s con la última versión de...

Newbie

Estoy escuchando la música pero si minimizó la aplicación la música se detiene, o si bloqueo el teléfono, también se detiene la música. No cambié ninguna configuración ni nada. Tengo cuenta premium y...

Rdavila17

Newbie

1903 Views

1 replies

0 likes

  • 1903 Views
  • 1 replies
  • 0 likes

Albums saved desapear

Hello,Today i went look at my library and all albums saved desapear. I'm currently using iOS 10.3.3 and Spotify 8.4.16.483.How can i fix this problem?

Newbie

Hello, Today i went look at my library and all albums saved desapear.        I'm currently using iOS 10.3.3 and Spotify 8.4.16.483. How can i fix this problem? &nbs...

365 Views

0 replies

0 likes

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Spotify family member can't download any music

HelloI am a member of a Spotify family and even though my account is said to be premium in my settings, I can't download any music. I don't have the little button that would allow me to download an album (for example). The paiements are ok and nobody...

Visitor

Hello I am a member of a Spotify family and even though my account is said to be premium in my settings, I can't download any music.  I don't have the little button that would allow me to down...

408 Views

0 replies

0 likes

  • 408 Views
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Track skipping

I am on Spotify Premium. I am beginning to find that tracks on offline playlists start to skip on replay on my iPhone 6S. I don't think it's the phone as it doesn't occur when I replay tracks from my iTunes library.My software is up to date both for ...

Newbie

I am on Spotify Premium. I am beginning to find that tracks on offline playlists start to skip on replay on my iPhone 6S. I don't think it's the phone as it doesn't occur when I replay tracks from my...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
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Is there a way to prevent downloading songs or make it harder?

I don't ever want to download songs on to my iPhone, but I often accidentally hit the download button while looking at an album or playlist. I can quickly undo the download and then remove the files from being downloaded, but the songs will then appe...

Newbie

I don't ever want to download songs on to my iPhone, but I often accidentally hit the download button while looking at an album or playlist.  I can quickly undo the download and then remove the ...

1000 Views

0 replies

0 likes

  • 1000 Views
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Offline Issues

Hi there, About a week ago, in spotify.com, Account->Offline Devices, i reset all devices, in order to start afresh. Now, When I go to spotify.com, Account->Offline Devices, it only lists a single device: Macbook (As I have 2 Macbook Airs, this is un...

Newbie

Hi there,   About a week ago, in spotify.com, Account->Offline Devices, i reset all devices, in order to start afresh.   Now, When I go to spotify.com, Account->Offline Devices, i...

370 Views

0 replies

0 likes

  • 370 Views
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