Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43294 Views

43 replies

10 likes

  • 43294 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108850 Views

116 replies

13 likes

Other
  • 108850 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1629 Views

0 replies

0 likes

iOS
  • 1629 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

301819 Views

62 replies

16 likes

  • 301819 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127762 Views

19 replies

38 likes

  • 127762 Views
  • 19 replies
  • 38 likes

Spotify family member can't download any music

HelloI am a member of a Spotify family and even though my account is said to be premium in my settings, I can't download any music. I don't have the little button that would allow me to download an album (for example). The paiements are ok and nobody...

Visitor

Hello I am a member of a Spotify family and even though my account is said to be premium in my settings, I can't download any music.  I don't have the little button that would allow me to down...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Track skipping

I am on Spotify Premium. I am beginning to find that tracks on offline playlists start to skip on replay on my iPhone 6S. I don't think it's the phone as it doesn't occur when I replay tracks from my iTunes library.My software is up to date both for ...

Newbie

I am on Spotify Premium. I am beginning to find that tracks on offline playlists start to skip on replay on my iPhone 6S. I don't think it's the phone as it doesn't occur when I replay tracks from my...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Is there a way to prevent downloading songs or make it harder?

I don't ever want to download songs on to my iPhone, but I often accidentally hit the download button while looking at an album or playlist. I can quickly undo the download and then remove the files from being downloaded, but the songs will then appe...

Newbie

I don't ever want to download songs on to my iPhone, but I often accidentally hit the download button while looking at an album or playlist.  I can quickly undo the download and then remove the ...

995 Views

0 replies

0 likes

  • 995 Views
  • 0 replies
  • 0 likes

Offline Issues

Hi there, About a week ago, in spotify.com, Account->Offline Devices, i reset all devices, in order to start afresh. Now, When I go to spotify.com, Account->Offline Devices, it only lists a single device: Macbook (As I have 2 Macbook Airs, this is un...

Newbie

Hi there,   About a week ago, in spotify.com, Account->Offline Devices, i reset all devices, in order to start afresh.   Now, When I go to spotify.com, Account->Offline Devices, i...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Solved!! no notifications

Although i have all the notifications turned on (e-mail and pop-up for every category) i've never gotten an email or pop up, although i follow many artists. I've got an iphone 6 and spotify with the newest update. Is there anything i can do to get th...

Casual Listener

Although i have all the notifications turned on (e-mail and pop-up for every category) i've never gotten an email or pop up, although i follow many artists. I've got an iphone 6 and spotify with the ...

moonwatersource

Casual Listener

999 Views

4 replies

0 likes

  • 999 Views
  • 4 replies
  • 0 likes

New IU Update is not available on my phone

Hey there, I updated my Spotify few days ago and I saw some of my friends they have a new updates which a new IU for their Spotify and I'm quite upset with it can you help me?

Newbie

Hey there, I updated my Spotify few days ago and I saw some of my friends they have a new updates which a new IU for their Spotify and I'm quite upset with it can you help me?

Swanny

Community Legend

525 Views

2 replies

0 likes

  • 525 Views
  • 2 replies
  • 0 likes

Solved!! ipod touch problem

hello! hopefully someone can tell me what's going on with spotify and my ipod. after i've synced my music to my ipod and has it work perfectly for about 2-3 days, a message pops up saying something like "you can only have playlists on up to three dev...

Newbie

hello! hopefully someone can tell me what's going on with spotify and my ipod. after i've synced my music to my ipod and has it work perfectly for about 2-3 days, a message pops up saying something l...

warlismith

Regular

1777 Views

2 replies

2 likes

  • 1777 Views
  • 2 replies
  • 2 likes

premium feature !!!

i'm a premium subscriber and still can not skip songs or go back to the previous song on my Iphone, eventhough i'm able to download and listen ofline plus the other features.how can i fix it !!!

Newbie

i'm a premium subscriber and still can not skip songs or go back to the previous song on my Iphone, eventhough i'm able to download and listen ofline plus the other features. how can i fix it !!!

Maxim

Spotify Star

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops after 1 track - iphone

When playing radio or a playlist Spotify stops playing after 1 track. I have the latest update and have closed the app and turned off my phone.

Newbie

When playing radio or a playlist Spotify stops playing after 1 track. I have the latest update and have closed the app and turned off my phone.

Lee

Spotify

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Local files won't appear in playlists

First off, I've got Spotify Premium for over a year now and for albums that I got on CD, but are not on Spotify I would normally make a playlist and download them on my iPhone, which also usually works. However, I want to do a playlist for Jay-Z "The...

Newbie

First off, I've got Spotify Premium for over a year now and for albums that I got on CD, but are not on Spotify I would normally make a playlist and download them on my iPhone, which also usually wor...

491 Views

0 replies

1 likes

  • 491 Views
  • 0 replies
  • 1 likes

Superuser Contribution Behind the lyrics not turning off

I disabled this behind the lyrics feature but it still ends up showing when I listen to music. I tried reinstalling the app which didn't help(plus I had to re-download all of my music) This is annoying because I always swipe down to change my song.

Casual Listener

I disabled this behind the lyrics feature but it still ends up showing when I listen to music. I tried reinstalling the app which didn't help(plus I had to re-download all of my music) This is annoyi...

truewego

Casual Listener

702 Views

3 replies

0 likes

  • 702 Views
  • 3 replies
  • 0 likes

Access blocked abroad

Hello,I have created my user while being in Turkey and now i am back home in France i cannot login coz Spotify consider i have been abroad for more than 14 days. How can i solve this problem? Thanks for your helpBiguik

Newbie

Hello, I have created my user while being in Turkey and now i am back home in France i cannot login coz Spotify consider i have been abroad for more than 14 days. How can i solve this problem? Tha...

Jt58698

Newbie

1064 Views

4 replies

0 likes

  • 1064 Views
  • 4 replies
  • 0 likes

Superuser Contribution Offline albums desync

Hi, I'm new to the forums and I'm simply here to solve this problem once and for all, since it's getting quite annoying. At least one time a week my offline albums (downloaded albums) completely desync and I have to go through the boring process of s...

Newbie

Hi, I'm new to the forums and I'm simply here to solve this problem once and for all, since it's getting quite annoying. At least one time a week my offline albums (downloaded albums) completely desy...

schorsch

Regular

1060 Views

2 replies

1 likes

desync
Help
iPhone 6s
not downloaded
offline albums
offline music
spotify bug
  • 1060 Views
  • 2 replies
  • 1 likes

Playing random songs not in the album or playlist

I've been listening to an album but recently it's just been playing random songs that I've never listened to and that are not in the album??? Anyone know what happened or how to fix

Newbie

I've been listening to an album but recently it's just been playing random songs that I've never listened to and that are not in the album??? Anyone know what happened or how to fix

451 Views

0 replies

1 likes

  • 451 Views
  • 0 replies
  • 1 likes

Won't play anything in my playlist

I listen to Spotify when I go to sleep at night. I have a playlist of 500+ songs that are all from different video game and movie soundtracks that are nice and calming and don't have lyrics.Up until just now, I've never had an issue. I deal with an a...

Newbie

I listen to Spotify when I go to sleep at night. I have a playlist of 500+ songs that are all from different video game and movie soundtracks that are nice and calming and don't have lyrics. Up un...

585 Views

0 replies

0 likes

  • 585 Views
  • 0 replies
  • 0 likes

Deleting recent played albums/songs

How can I delete a whole list of recently played songs/albums?now I can only tick them off one by onecan you switch that 'recently played' list off anywhere?? Nothing found in Settings so far..

Newbie

How can I delete a whole list of recently played songs/albums? now I can only tick them off one by one can you switch that 'recently played' list off anywhere?? Nothing found in Settings so far..

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Do I have to have my iTunes library saved on my phone to have the songs and playlists listed?

Hi, I hope this is the right place to ask this, I really need an answer.I recently upgraded from "iPhone 6S 64gb" to "iPhone 7S plus 32gb" and I'm struggling with the lack of space!Do I have to have all my songs synced to my phone with iTunes in orde...

Visitor

Hi, I hope this is the right place to ask this, I really need an answer. I recently upgraded from "iPhone 6S 64gb" to "iPhone 7S plus 32gb" and I'm struggling with the lack of space! Do I have to h...

583 Views

0 replies

0 likes

iPhone 7S plus
itunes
space
storage
  • 583 Views
  • 0 replies
  • 0 likes

Músicas indisponíveis

Oi, estou com um problema... 8 músicas de um álbum fica aparecendo como indisponível e eu não consigo sincronizar as músicas do computador no iPhone. Como eu resolvo esses problemas?

Newbie

Oi, estou com um problema... 8 músicas de um álbum fica aparecendo como indisponível e eu não consigo sincronizar as músicas do computador no iPhone. Como eu resolvo esses problemas?

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

Problem with Bluetooth car

As soon as iPhone 5 connects to the car Spotify stops playing and can't start to play again. It's a renault kadjar 2015.

Newbie

As soon as iPhone 5 connects to the car Spotify stops playing and can't start to play again. It's a renault kadjar 2015.

669 Views

0 replies

0 likes

  • 669 Views
  • 0 replies
  • 0 likes