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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35646 Views

40 replies

10 likes

  • 35646 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

100819 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1235 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

297928 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125337 Views

19 replies

38 likes

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NO PUEDO ENCONTRAR A PERSONAS !!

Mi cuenta de spotify no está ligada con Facebook y hace una semana podía buscar a personas en "search" y me aparecían ahora cuando intentó buscar a alguien no me deja. Ponía su nombre tal cual venía supongamos "Ceci Elizondo" y me salía y ahora no me...

Newbie

Mi cuenta de spotify no está ligada con Facebook y hace una semana podía buscar a personas en "search" y me aparecían ahora cuando intentó buscar a alguien no me deja. Ponía su nombre tal cual venía ...

589 Views

0 replies

1 likes

  • 589 Views
  • 0 replies
  • 1 likes

Help me for cant queue-ing indonesia

After i started my premium again , why i cant queue ing all song ? With this ,thx

Newbie

After i started my premium again , why i cant queue ing all song ? With this ,thx

Swanny

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Unlink twitter account

I accidentally linked my old twitter account that doesn't exist anymore and I don't know how to switch it to my actual twitter account

Newbie

I accidentally linked my old twitter account that doesn't exist anymore and I don't know how to switch it to my actual twitter account

Swanny

Community Legend

1777 Views

6 replies

0 likes

  • 1777 Views
  • 6 replies
  • 0 likes

Spotify sometimes won't play songs immediately

I recently updated spotify and after the update songs won't play right away. Sometimes it works fine and other times I'll click on a new song and it will take a minute before it plays. When I restart my iphone it'll work fine for a couple minutes and...

Newbie

I recently updated spotify and after the update songs won't play right away. Sometimes it works fine and other times I'll click on a new song and it will take a minute before it plays. When I restart...

Swanny

Community Legend

1748 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify offline on 4G

Hi there, My premium spotify account remains offline when being connected to my data provider (4G). I can only search for new songs while being connected to a WIFI connection. Has someone experienced this issue before? Thanks,

Newbie

Hi there,   My premium spotify account remains offline when being connected to my data provider (4G).  I can only search for new songs while being connected to a WIFI connection.  ...

493 Views

0 replies

0 likes

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App not supported by my apple store

Hi there, I have a premium spotify account in Netherlands (where I live) but my apple store is Croatian and it still does not support spotify mobile app so I can not download the iphone app! Can somebody help me?Thanks a lot,Anamarija

Casual Listener

Hi there, I have a premium spotify account in Netherlands (where I live) but my apple store is Croatian and it still does not support spotify mobile app so I can not download the iphone app!   ...

eblackrose00

Roadie

1413 Views

3 replies

0 likes

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  • 3 replies
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How do i listen to imported spotify music on my iphone? (Help pls)

So I imported songs on my desktop through the local files option in spotify. I can listen to these songs on my desktop app, but can't listen to them on my iphone. Someone have a solution?.

Casual Listener

So I imported songs on my desktop through the local files option in spotify. I can listen to these songs on my desktop app, but can't listen to them on my iphone. Someone have a solution?.

eblackrose00

Roadie

34327 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

problem syncing my own music in PC and iphone

So I have some mp3 files that I have loaded into local files in spotify on my PC, It used to sync very well once my PC and my iphone are both connected to the same wifi but since a few months ago they just wont download the music from my PC to my iph...

Newbie

So I have some mp3 files that I have loaded into local files in spotify on my PC,   It used to sync very well once my PC and my iphone are both connected to the same wifi but since a few month...

329 Views

0 replies

0 likes

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Only playlists appearing in library tab

Hey allI've made a new Spotify account for my parents today, added some playlists, artists and albums, but for some reason only the playlists appear on the mobile app. Even the tabs name, which is normally 'library' on my app, is now named 'Your play...

Casual Listener

Hey all I've made a new Spotify account for my parents today, added some playlists, artists and albums, but for some reason only the playlists appear on the mobile app. Even the tabs name, which is ...

Nazarkebab

Casual Listener

713 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

I only see "Your Playlists" at the bottom.

This is insanely frustrating. All im trying to do is use the features that were advertised when I subscribed to premium. But at the bottom right, where I'm supposed to see the "Your Music" icon, I only see a "Your Playlists" icon. It doesn't let me a...

Newbie

This is insanely frustrating.   All im trying to do is use the features that were advertised when I subscribed to premium. But at the bottom right, where I'm supposed to see the "Your Music" i...

user-removed

Not applicable

407 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Lost premium

I had premium through my cable account (Virgin) which has now lapsed. Spotify still works fine on my MacBook - all playlists play fine online or offline, whether my own songs (uploaded years ago from cd) or songs I've downloaded from Spotify. But on ...

Newbie

I had premium through my cable account (Virgin) which has now lapsed. Spotify still works fine on my MacBook - all playlists play fine online or offline, whether my own songs (uploaded years ago from...

Swanny

Community Legend

741 Views

1 replies

0 likes

  • 741 Views
  • 1 replies
  • 0 likes

i pod ios

Spotify will not upload to touch i pod 

Newbie

Spotify will not upload to touch i pod  

Swanny

Community Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Can't play Angel by Shaggy

Premium subscription, newest iPhone, newest App update as of 8/25/2017. "Angel" by shaggy simply doesn't play on the phone. Really ruined my shower this morning.

Casual Listener

Premium subscription, newest iPhone, newest App update as of 8/25/2017. "Angel" by shaggy simply doesn't play on the phone. Really ruined my shower this morning.

Swanny

Community Legend

629 Views

2 replies

0 likes

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  • 2 replies
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Help

I can't add music to the queue because "I'm connected to a different device" but I'm not. I need help

Casual Listener

I can't add music to the queue because "I'm connected to a different device" but I'm not. I need help

Samantha66

Casual Listener

686 Views

2 replies

0 likes

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  • 2 replies
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Songs randomly repeat when streaming to Chromecast Audio

I've had an issue where songs will randomly repeat, whether from a radio station, queue or from a playlist. Like if I have several songs playing from a playlist, it will repeat a song randomly. When you open the app, it doesn't show that it's playing...

Newbie

I've had an issue where songs will randomly repeat, whether from a radio station, queue or from a playlist. Like if I have several songs playing from a playlist, it will repeat a song randomly. &nbs...

jccsst1022

Newbie

2713 Views

4 replies

11 likes

chromecast audio
  • 2713 Views
  • 4 replies
  • 11 likes

Solved!! Trotz Premium kein Premium, Hilfe, Help

Hi,Habe mir vor zwei Tagen Premium geholt und eingelöst. Kann die Songs zwar offline hören und einzeln anklicken aber im Player nur 5 mal weiter klicken, vor- und zurückspulen geht auch nicht.Bin um jeden Tipp dankbar!

Newbie

Hi, Habe mir vor zwei Tagen Premium geholt und eingelöst. Kann die Songs zwar offline hören und einzeln anklicken aber im Player nur 5 mal weiter klicken, vor- und zurückspulen geht auch nicht. Bin...

Musiclover2201

Newbie

3029 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

'Spotify can't open this type of link on this device' message - 'Discover' option no longer working

A few weeks ago I stated getting the above message on my iPhone. All the other Spotify options appear to run OK. It's an old iPhone 4S running iOS 7.1.2. The phone appears to be too old to run the latest version of Spotify, so an older version is ins...

Newbie

A few weeks ago I stated getting the above message on my iPhone.  All the other Spotify options appear to run OK.  It's an old iPhone 4S running iOS 7.1.2.   The phone appears to be to...

1601 Views

0 replies

0 likes

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Song Titel

Hello, i have an issue with every song in my playlist that is a feature. A friend of mine is using an androidphone and it says :Bonez MC, Raf Camora, Hanyal - Attackieren on my iPhone it's onlyBonez MC - Attackieren how can i change this? Sorry for m...

Newbie

Hello, i have an issue with every song in my playlist that is a feature.   A friend of mine is using an androidphone and it says : Bonez MC, Raf Camora, Hanyal - Attackieren   on my iP...

329 Views

0 replies

0 likes

  • 329 Views
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  • 0 likes

God awful sound on iPhone.

I have been a premium subscriber for 5 years. I just recently started get terrible sound. It's slow. It's muffled. It's just bad. I tried sending in s ticket and I got a templeted emsil. I don't need to know how to download at higher Kbps. Of course ...

Casual Listener

I have been a premium subscriber for 5 years. I just recently started get terrible sound. It's slow. It's muffled. It's just bad. I tried sending in s ticket and I got a templeted emsil. I don't need...

Pblack1019

Casual Listener

568 Views

2 replies

0 likes

  • 568 Views
  • 2 replies
  • 0 likes