Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
28455 Views
40 replies
8 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
93205 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423042 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293047 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I can't add music to the queue because "I'm connected to a different device" but I'm not. I need help
I can't add music to the queue because "I'm connected to a different device" but I'm not. I need help
Casual Listener
661 Views
2 replies
0 likes
I've had an issue where songs will randomly repeat, whether from a radio station, queue or from a playlist. Like if I have several songs playing from a playlist, it will repeat a song randomly. When you open the app, it doesn't show that it's playing...
I've had an issue where songs will randomly repeat, whether from a radio station, queue or from a playlist. Like if I have several songs playing from a playlist, it will repeat a song randomly. &nbs...
Newbie
2656 Views
4 replies
11 likes
Anybody know? I dont want the whole album offline just one song from an album?
Anybody know? I dont want the whole album offline just one song from an album?
Casual Listener
12595 Views
11 replies
3 likes
Hi,Habe mir vor zwei Tagen Premium geholt und eingelöst. Kann die Songs zwar offline hören und einzeln anklicken aber im Player nur 5 mal weiter klicken, vor- und zurückspulen geht auch nicht.Bin um jeden Tipp dankbar!
Hi, Habe mir vor zwei Tagen Premium geholt und eingelöst. Kann die Songs zwar offline hören und einzeln anklicken aber im Player nur 5 mal weiter klicken, vor- und zurückspulen geht auch nicht. Bin...
Newbie
3014 Views
2 replies
0 likes
A few weeks ago I stated getting the above message on my iPhone. All the other Spotify options appear to run OK. It's an old iPhone 4S running iOS 7.1.2. The phone appears to be too old to run the latest version of Spotify, so an older version is ins...
A few weeks ago I stated getting the above message on my iPhone. All the other Spotify options appear to run OK. It's an old iPhone 4S running iOS 7.1.2. The phone appears to be to...
1592 Views
0 replies
0 likes
Hello, i have an issue with every song in my playlist that is a feature. A friend of mine is using an androidphone and it says :Bonez MC, Raf Camora, Hanyal - Attackieren on my iPhone it's onlyBonez MC - Attackieren how can i change this? Sorry for m...
Hello, i have an issue with every song in my playlist that is a feature. A friend of mine is using an androidphone and it says : Bonez MC, Raf Camora, Hanyal - Attackieren on my iP...
324 Views
0 replies
0 likes
I have been a premium subscriber for 5 years. I just recently started get terrible sound. It's slow. It's muffled. It's just bad. I tried sending in s ticket and I got a templeted emsil. I don't need to know how to download at higher Kbps. Of course ...
I have been a premium subscriber for 5 years. I just recently started get terrible sound. It's slow. It's muffled. It's just bad. I tried sending in s ticket and I got a templeted emsil. I don't need...
Casual Listener
559 Views
2 replies
0 likes
Hello!I purchased premium earlier this week and I've noticed that I can't use shuffle at all. When I try to activate shuffle it says "you need premium to use shuffle" or something like that and I can't also use the repeat button. It only goes on so i...
Hello! I purchased premium earlier this week and I've noticed that I can't use shuffle at all. When I try to activate shuffle it says "you need premium to use shuffle" or something like that and I...
Casual Listener
765 Views
2 replies
0 likes
Hi all, first post.Went to play some music on my Spotify app on my iPhone and was logged out for some reason. After trying to log in using my credentials it says log in failed, wrong user name/password. Doesn't work when I log in.To make matters even...
Hi all, first post. Went to play some music on my Spotify app on my iPhone and was logged out for some reason. After trying to log in using my credentials it says log in failed, wrong user name/pa...
306 Views
0 replies
0 likes
Hey folks. As you might have guessed from the topic I'm using the free version on my IPad.For about 5-6 weeks now I'm encountering a weird problem with it. The App keeps either crashing when a commercial starts up, or doesn't load the video and promp...
Hey folks. 🙂 As you might have guessed from the topic I'm using the free version on my IPad. For about 5-6 weeks now I'm encountering a weird problem with it. The App keeps either...
389 Views
0 replies
0 likes
Hi Guys,Since today my spotify logged my out automatically and I cant log in anymore, seeing the error in the picture below (basically it says there's a DNS error, check your network connection - but all other apps connect perfectly fine to the inter...
Hi Guys, Since today my spotify logged my out automatically and I cant log in anymore, seeing the error in the picture below (basically it says there's a DNS error, check your network connection -...
300 Views
0 replies
0 likes
Hello,I have a problem about spotify. I just bought premuim features yesterday but my recent played, songs, albums, artists vs. part was vanished. I deleted and reinstalled the app like 10 times but it didn't changed anything. When I check it from my...
Hello, I have a problem about spotify. I just bought premuim features yesterday but my recent played, songs, albums, artists vs. part was vanished. I deleted and reinstalled the app like 10 times bu...
465 Views
0 replies
0 likes
Hi all, I need a help with this, as it bothers me a lot. Last.fm integration seems to run fine on my Mac, everything I listen to is properly scrobbled.However, on my iPhone it is not working at all, no music is getting scrobbled to my last.fm account...
Hi all, I need a help with this, as it bothers me a lot. Last.fm integration seems to run fine on my Mac, everything I listen to is properly scrobbled. However, on my iPho...
Newbie
524 Views
1 replies
1 likes
How do I stop having to constantly clear songs added to "My Music"? I use an iPad, and every time I listen to, or search for more songs, I end up having to spend a lot of time clearing songs from "My Music". Why are these songs added to "My Music" li...
How do I stop having to constantly clear songs added to "My Music"? I use an iPad, and every time I listen to, or search for more songs, I end up having to spend a lot of time clearing songs from "My...
373 Views
0 replies
0 likes
everytime i try playing spotify on my phone being plugged into charger, it stops playing and asks me what device to play on, so i select iphone and it strat s again for 3 seconds and repeats.
everytime i try playing spotify on my phone being plugged into charger, it stops playing and asks me what device to play on, so i select iphone and it strat s again for 3 seconds and repeats.
347 Views
0 replies
0 likes
Every time I open the app on my iPhone 7 it just quits. How can I fix this issue?
Every time I open the app on my iPhone 7 it just quits. How can I fix this issue?
360 Views
0 replies
0 likes
Spotify says I have exceeded all my available downloads even when I have removed ALL downloads from my iPhone 6. I am paying for premium so this should not be happening and it wasn't doing this until a month or so ago. Can anyone tell me why this mig...
Spotify says I have exceeded all my available downloads even when I have removed ALL downloads from my iPhone 6. I am paying for premium so this should not be happening and it wasn't doing this until...
311 Views
0 replies
0 likes
Hello, even though all push notifications are turned on I never receive any. Currently using a iphone 6 running the latest ios
Hello, even though all push notifications are turned on I never receive any. Currently using a iphone 6 running the latest ios
398 Views
0 replies
1 likes
When I cast Spotify to my tv using a chromecast, the volume goes up and down randomly. Does anyone know how to fix this?
When I cast Spotify to my tv using a chromecast, the volume goes up and down randomly. Does anyone know how to fix this?
Casual Listener
944 Views
1 replies
4 likes
Hey i paid my premium and I can download my somgs but i cant do anything else. No shuffle, no skipping songs, also i cant put songs on the waitlist...
Hey i paid my premium and I can download my somgs but i cant do anything else. No shuffle, no skipping songs, also i cant put songs on the waitlist...
Spotify Star
372 Views
1 replies
0 likes
