Help Wizard

Step 1

NEXT STEP

Queuing without internet

Queuing without internet

 

Plan

Premium

Country

United Kingdom

Device

IPhone X

Operating System

iOS 12.2

 

My Question or Issue

When I have poor/no internet connection, you have to go to the three dots then add to queue to queue a song, queuing by swiping the song right doesn’t work - I think this is a bug as it also does this on my friends iPhone 8. Also turning the app to offline mode doesn’t fix this. 

Reply
1 Reply

Hey @Krismcphee95 - help's here 🙂

 

Hm, that's odd! Since you mentioned that offline mode does not make any difference, the network strength should not make any difference either, and yet it does.

 

Out of interest, have you noticed any other significant patterns to this behaviour in the last week?

 

In any case, would you mind reinstalling the app and, if that doesn't work, providing us with the exact Spotify version on your phone?

 

Thanks! We'll be here in case you need any further help with this 😉

Suggested posts