Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232079 Views

27 replies

5 likes

  • 232079 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113545 Views

116 replies

13 likes

Other
  • 113545 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2223 Views

0 replies

0 likes

iOS
  • 2223 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303699 Views

61 replies

16 likes

  • 303699 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129500 Views

19 replies

38 likes

  • 129500 Views
  • 19 replies
  • 38 likes

Cannot load find friends

I recently re-activated my account to a premium account. I had left for a while. When I re-registered i found that I cannot "Find friends" it does show that I am connected to facebook through the account, but when i click fine friends it says "sorry ...

Casual Listener

I recently re-activated my account to a premium account. I had left for a while. When I re-registered i found that I cannot "Find friends" it does show that I am connected to facebook through the acc...

Loxer

Community Legend

1132 Views

1 replies

0 likes

  • 1132 Views
  • 1 replies
  • 0 likes

[Mobile] Equalizer profile

Please implement the feature of saving a customized equalizer profiles for mobile devices. A suggestion:Free Plan: Able to save 1 custom profilePremium plan: Able to save up to 3 custom profile Many of us owns different devices that goes with Spotify...

Visitor

Please implement the feature of saving a customized equalizer profiles for mobile devices.    A suggestion: Free Plan: Able to save 1 custom profile Premium plan: Able to save up to 3 c...

Adz_P

Casual Listener

1386 Views

2 replies

1 likes

iOS 12.4
  • 1386 Views
  • 2 replies
  • 1 likes

iOS to android

PlanPremiumCountryUnited StatesDevice(iPhone SE, MacBook AirOperating SystemiOS My Question or Issue I’ve been trying to find this on FAQ’s but can’t find any info, My question is will my local files that i purchased on iTunes and can play through th...

Visitor

Plan Premium Country United States Device (iPhone SE, MacBook Air Operating System iOS    My Question or Issue   I’ve been trying to find this on FAQ’s but can’t find any in...

sravan1234

Visitor

1636 Views

2 replies

0 likes

  • 1636 Views
  • 2 replies
  • 0 likes

Local files not available

Hi, I have a track that I'd like to add to a playlist that is in my iTunes/local on my MacBook Pro. I've gone through the workarounds for this but for somereason it won't appear on any other devices that I'm logged into. I can see the playlist, just ...

Visitor

Hi,   I have a track that I'd like to add to a playlist that is in my iTunes/local on my MacBook Pro. I've gone through the workarounds for this but for somereason it won't appear on any other...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

How to see desktop "default" playlists?

Iphone 6s How do I see the "default" playlists from the Desktop app? For example, currently when I open the desktop version I seen a section for "In for the night." This section changes based on the time of the day. However, I can't find these recomm...

Visitor

Iphone 6s   How do I see the "default" playlists from the Desktop app? For example, currently when I open the desktop version I seen a section for "In for the night." This section changes base...

Loxer

Community Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Solved!! Download is not working

Premium Family Plan/United StatesIPhone Xsmax (12.4) Spotify version 8.15.18.851 For the last several months new songs are not downloading to phones library. It will mark them as downloaded, but they do show in my songs list. Tried app reset, phone r...

Regular

Premium Family Plan/United States IPhone Xsmax (12.4) Spotify version 8.15.18.851   For the last several months new songs are not downloading to phones library. It will mark them as downloade...

Loxer

Community Legend

1286 Views

3 replies

0 likes

  • 1286 Views
  • 3 replies
  • 0 likes

Tell me how to clear or disable the "recently played list"

iPhone 8, Spotify Premium Family plan, USA I don't see any way to clear the Recently Played list or to just turn it off.This appears to be a regression from older versions of the iOS app.If I'm mistaken and there are steps to do it, please share.If n...

Casual Listener

iPhone 8, Spotify Premium Family plan, USA   I don't see any way to clear the Recently Played list or to just turn it off. This appears to be a regression from older versions of the iOS app...

Lim8

Casual Listener

3262 Views

4 replies

0 likes

  • 3262 Views
  • 4 replies
  • 0 likes

Blank Home Page

PlanFree/PremiumCountryUSDeviceiPhone 7Operating SystemiOS 12.4 My Question or IssueMy home page went blank. I deleted the app, and then reloaded it. The home page came back for about 2 hours, only to go blank again.

Visitor

Plan Free/Premium Country US Device iPhone 7 Operating System iOS 12.4   My Question or Issue My home page went blank. I deleted the app, and then reloaded it. The home page came back ...

Loxer

Community Legend

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Why the .., is it only on Spotify not doable simple load your profile picture????? Please help , pl

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Podcasts not saving player position

I only ever listen to podcasts on my phone but the player position is never saved correctly between sessions. So if I’m listening to a podcast for a while, take my headphones out and put them away so Spotify auto-pauses (I never open the app) then th...

Regular

I only ever listen to podcasts on my phone but the player position is never saved correctly between sessions. So if I’m listening to a podcast for a while, take my headphones out and put them away so...

tj888334

Visitor

2158 Views

1 replies

6 likes

  • 2158 Views
  • 1 replies
  • 6 likes

Need to order and queue a playlist for it to play in order?

I have a premium plan and am using the iPhone app on an iPhone 6s. I set up my own playlists and put them in the order I want them to play in. I only see the Shuffle Play button. When I click on the first song, it will play, but the next song on the ...

Regular

I have a premium plan and am using the iPhone app on an iPhone 6s.  I set up my own playlists and put them in the order I want them to play in.  I only see the Shuffle Play button.  Wh...

Loxer

Community Legend

2232 Views

11 replies

0 likes

  • 2232 Views
  • 11 replies
  • 0 likes

Last Next In Queue song is blanked out

PlanPremiumCountrySouth AfricaDeviceiPhone 8Operating SystemiOS 12.4 My Question or IssueHi, every time I add songs to Next In Queue, the last song is blanked out. I can't select it or remove it. I have to add another song, or drag one up to next and...

Casual Listener

Plan Premium Country South Africa Device iPhone 8 Operating System iOS 12.4   My Question or Issue Hi,  every time I add songs to Next In Queue, the last song is blanked out. I c...

RohDyl

Casual Listener

587 Views

2 replies

0 likes

  • 587 Views
  • 2 replies
  • 0 likes

Offline doesn’t work abroad after a few days

PlanPremiumCountryNetherlands DeviceiPhone 8Operating SystemiOs 12 My Question or IssueEverytime I go abroad after about 3 or 4 days my offline mode stops working. The app says the songs are downloaded, but doesn’t play them. The only solution I have...

Newbie

  Plan Premium Country Netherlands   Device iPhone 8 Operating System iOs 12   My Question or Issue Everytime I go abroad after about 3 or 4 days my offline mode stops work...

Loxer

Community Legend

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Timestamp defers on different devices

PlanPremiumCountry Device(iPhone 8, ipad pro, iMac, Macbook Pro)Operating Systemlatest patches applied My Question or IssueI am an indoor cycling instructor and rely on precise cueing when I do my prep. I noticed that the time stamps defer between al...

Visitor

  Plan Premium Country   Device (iPhone 8, ipad pro, iMac, Macbook Pro) Operating System latest patches applied   My Question or Issue I am an indoor cycling instructor and ...

Loxer

Community Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Shuffle leaving out songs

PlanPremiumCountryUSADeviceiPhone 7 My Question or IssueI recently added ~25 new songs to one of my playlists. When I use shuffle, the new songs don’t play. I had this issue in the past but I figured out that playing the new songs a few times manuall...

Visitor

  Plan Premium Country USA Device iPhone 7   My Question or Issue I recently added ~25 new songs to one of my playlists. When I use shuffle, the new songs don’t play. I had this is...

Emilnh

Newbie

887 Views

1 replies

2 likes

shuffle
Shuffle play
  • 887 Views
  • 1 replies
  • 2 likes

Repeat button NOWHERE on premium account

Hi, I have a premium account in Australia, and on my iPad, iPhone, and windows desktop the repeat button is nowhere to be found. It isn't on the screen which just shows the song that is playing, and it is also not in the three dots on the right-hand ...

Casual Listener

Hi,  I have a premium account in Australia, and on my iPad, iPhone, and windows desktop the repeat button is nowhere to be found. It isn't on the screen which just shows the song that is playin...

Loxer

Community Legend

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Where is the “Songs” tab??

Planpremium familyCountryCosta Rica Device(iPhone XROperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Where is the tab for songs? It’s been gone since the last update and I’m going crazy! I’m about to switch to Tidal just b...

Visitor

Plan premium family Country Costa Rica  Device (iPhone XR Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Where is the tab for songs? ...

Loxer

Community Legend

1380 Views

2 replies

1 likes

  • 1380 Views
  • 2 replies
  • 1 likes

How do you delete downloaded songs off iphone app quickly

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes

Car Bluetooth very quiet

Plan - Family PremiumCountry - UK Device - iPhone XS MaxOperating System - iOS 12.4 so I bought a new phone yesterday after I smashed my old one I was originally playing Spotify through the USB in a ford fiesta, to which the sound quality had no issu...

Visitor

  Plan - Family Premium Country - UK   Device - iPhone XS Max Operating System - iOS 12.4   so I bought a new phone yesterday after I smashed my old one 😞 I was origi...

Loxer

Community Legend

2252 Views

1 replies

0 likes

  • 2252 Views
  • 1 replies
  • 0 likes