Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
69933 Views
16 replies
37 likes

69933 Views
16 replies
37 likes

Editing "Recently Played" on iOS

PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 12.2 My Question or IssueI cannot edit my "Recently Played" on iOS anymore. It used to be able to edit it under "Library" but it is gone now. I have tried to edit it on my computer's app but it doe...

xmaddalexisx
Casual Listener
Plan Premium Country Device iPhone 8 Operating System iOS 12.2 My Question or Issue I cannot edit my "Recently Played" on iOS anymore. It used to be able to edit it un...
2019-05-31 6:59:59 PM
2019-07-03 5:46:50 PM
xmaddalexisx
Casual Listener
1377 Views
3 replies
4 likes

1377 Views
3 replies
4 likes

Spotify skipping songs

PlanPremiumCountryAustraliaDeviceiPhone 8Operating SystemiOS 12.3.1 My Question or IssueSpotify skips every song around the 45 - 55 second mark. I have tried:-turning my device on and off-uninstalling and installing the app-Turned the crossfade and g...

Idellaway
Newbie
Plan Premium Country Australia Device iPhone 8 Operating System iOS 12.3.1 My Question or Issue Spotify skips every song around the 45 - 55 second mark. I have tried: -turning my de...
2019-07-03 4:45:42 AM
2019-07-03 6:50:39 AM
Billy-J
Spotify Star
598 Views
1 replies
0 likes

598 Views
1 replies
0 likes

account

I deleted Spotify a month or two ago and they still charging my card.. how do I stop it?

Royaltysmom
Casual Listener
I deleted Spotify a month or two ago and they still charging my card.. how do I stop it?
2019-06-23 11:27:29 PM
2019-07-03 3:53:26 AM
Royaltysmom
Casual Listener
363 Views
2 replies
0 likes

363 Views
2 replies
0 likes

hacked?

PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS 10 My Question or IssueMy neighbors hacked my account? Sometimes i’ll be listening to my music and suddenly spanish music will play when i listen to 0 spanish music and i know for a fact my neighb...

kviiilin
Newbie
Plan Premium Country US Device iPhone 8 Operating System iOS 10 My Question or Issue My neighbors hacked my account? Sometimes i’ll be listening to my music and suddenly spanish musi...
2019-07-02 7:52:07 PM
2019-07-02 12:49:05 AM
ParentalControl
Composer
1098 Views
2 replies
0 likes

1098 Views
2 replies
0 likes

Certain Podcasts are not playing or starting at all

Recently certain podcasts have not been playing or downloading at all. This happens with Four Finger Discount (a simpsons podcast). The episodes will not play, but when given enough time. Play for about two to three seconds and then stop to buff. I a...

MrCoffeeBreak
Newbie
Recently certain podcasts have not been playing or downloading at all. This happens with Four Finger Discount (a simpsons podcast). The episodes will not play, but when given enough time. Play for ab...
2019-07-02 8:11:29 PM
460 Views
0 replies
0 likes

460 Views
0 replies
0 likes

Spotify wont start playing songs

PlanPremiumCountryPhilippinesDeviceiPhone 6s plusOperating SystemIOS 12.3.1My Question or IssueSpotify wont start playing songs. I tried downloading songs and going offline and it wont even play.

pingolron
Casual Listener
Plan Premium Country Philippines Device iPhone 6s plus Operating System IOS 12.3.1 My Question or Issue Spotify wont start playing songs. I tried downloading songs and going offline and it w...
2019-07-01 8:55:21 PM
2019-07-02 4:25:59 PM
Billy-J
Spotify Star
692 Views
3 replies
0 likes

692 Views
3 replies
0 likes

Saved albums are automatically saved in the playlist of favorite songs.

PlanPremiumGermany DeviceiPhone X Hi together, as soon as I download an album for offline mode, these songs will be automatically added to the playlist of "Lieblingssongs". This makes this playlist completely overloaded. If I remove the album from th...

B4DS0niC
Regular
Plan Premium Germany Device iPhone X Hi together, as soon as I download an album for offline mode, these songs will be automatically added to the playlist of "Lieblingssongs". Th...
2019-06-24 3:13:36 PM
2019-07-02 3:44:35 PM
DannyKoel
Regular
3075 Views
10 replies
0 likes
Playlists

3075 Views
10 replies
0 likes

Cannot login app through iphone xr premium facebook

PlanPremiumCountryUSDeviceiPhone Xr Operating SystemiOS 12.3.1 -most current My Question or IssueI cannot login regularly with the app. I use facebook to login. I get the message something went wrong plese try again later. It won't login for most of ...

Toadspotter
Casual Listener
Plan Premium Country US Device iPhone Xr Operating System iOS 12.3.1 -most current My Question or Issue I cannot login regularly with the app. I use facebook to lo...
2019-07-02 3:24:05 PM
746 Views
0 replies
0 likes
Facebook
iphone
Login
login failed
Pioneer

746 Views
0 replies
0 likes

Songs won't play, stops after 8 seconds

PlanPremiumCountryPhilippinesDeviceiPhone 8 PlusOperating SystemiOS 12.1.4 My Question or IssueI wanted to listen to "Welcome to New York" by Taylor Swift so when I searched it up, it wouldn't fully play and would just exit the song. Note that everyt...

thevelvetjess
Newbie
Plan Premium Country Philippines Device iPhone 8 Plus Operating System iOS 12.1.4 My Question or Issue I wanted to listen to "Welcome to New York" by Taylor Swift so when I searched ...
2019-07-02 11:58:06 AM
740 Views
0 replies
0 likes

740 Views
0 replies
0 likes

SONGS ARE NOT PLAYING.

PlanPREMIUMCountryPHILIPPINESDeviceIPHONE 6Operating SystemIOS 12.3.1 My Question or Issuei cannot play any songs in spotify. Ive already tried to re-install the app, log out-log in on the account, restart my phone, update to the latest IOS.. and sti...

Infamousjepz
Newbie
Plan PREMIUM Country PHILIPPINES Device IPHONE 6 Operating System IOS 12.3.1 My Question or Issue i cannot play any songs in spotify. Ive already tried to re-install the app, log out...
2019-07-02 11:57:51 AM
521 Views
0 replies
0 likes

521 Views
0 replies
0 likes

Songs won’t play, it skips after 8 sc’s

None of my songs are playing and it’s happening on both of my devices. It skips after a couple of seconds! PlanPremiumCountryPhilippinesDeviceiPhone XS Max, iPhone 6SOperating SystemiOS 12.3.1 My Question or IssueHow to Fix this?!

crunkxcore
Newbie
None of my songs are playing and it’s happening on both of my devices. It skips after a couple of seconds! Plan Premium Country Philippines Device iPhone XS Max, iPhone 6S Operating Syst...
2019-07-02 11:34:06 AM
2019-07-02 11:37:45 AM
adjmenea
Newbie
1160 Views
1 replies
0 likes
iOS
iphone
iPhone6S
iPhoneXSMax

1160 Views
1 replies
0 likes

Unknown device

Hi, an unknown device connected to my account and i tried logging everyone off and changed my password but it still keeps appearing in my Spotify Connect panel. What to do? (it’s The last one on The list)

Monokamph
Gig Goer
Hi, an unknown device connected to my account and i tried logging everyone off and changed my password but it still keeps appearing in my Spotify Connect panel. What to do? (...
2019-06-24 12:49:26 AM
2019-07-02 10:34:47 AM
Monokamph
Gig Goer
949 Views
4 replies
0 likes

949 Views
4 replies
0 likes

Superuser Contribution Songs won't play and skip through OR play for 10 seconds and then STOP

Plan(Premium)Country(Philippines) Device(iPhone Xr)Operating System(iOS 12.3.1) My music on my library or playlists won't play and just skip through (even when its downlaoded) Or it would play some songs but stop after 10 seconds. I have tried reinst...

jobolao1
Newbie
Plan (Premium) Country (Philippines) Device (iPhone Xr) Operating System (iOS 12.3.1) My music on my library or playlists won't play and just skip through (even when i...
2019-07-02 7:12:55 AM
2019-07-02 10:28:17 AM
dominicstop
Newbie
1041 Views
1 replies
2 likes

1041 Views
1 replies
2 likes

Spotify songs are not playing

Hello, may I ask what is happening to my spotify. My songs aren’t playing even I downloaded it offline. Sometimes, it will play for a bit seconds then stop and change to another song. My payment was updated and there’s no problem with it. I reinstall...

jheanbrbr
Newbie
Hello, may I ask what is happening to my spotify. My songs aren’t playing even I downloaded it offline. Sometimes, it will play for a bit seconds then stop and change to another song. My payment was ...
2019-07-02 9:01:30 AM
1852 Views
0 replies
1 likes

1852 Views
0 replies
1 likes

Offline Music Deletes off iPhone X

Plan: PremiumCountry: USADevice: iPhone XOperating System: iOS 12.3.1 My downloaded songs/playlists keep deleting after I turn my iPhone off (for work) and turn it back on. Is this normal or is there something I can do to prevent having to redownload...

GooseWSO
Newbie
Plan: Premium Country: USA Device: iPhone X Operating System: iOS 12.3.1 My downloaded songs/playlists keep deleting after I turn my iPhone off (for work) and turn it ba...
2019-07-02 4:31:15 AM
2019-07-02 7:38:17 AM
Billy-J
Spotify Star
587 Views
1 replies
0 likes

587 Views
1 replies
0 likes

Heavy Rotation, Recently Played, Recommendations.... has Albums Never Listened to

PlanPremiumCountryUnited StatesDeviceSamsung Note 9, ThinkPad (all of my devices)Operating Systemwindows 10, Android 9 My Question or IssueThe Carpenters are showing up all over playlists, recently played, heavy rotation with recommendations !! Is th...

zubereve
Casual Listener
Plan Premium Country United States Device Samsung Note 9, ThinkPad (all of my devices) Operating System windows 10, Android 9 My Question or Issue The Carpenters are showing up all o...
2019-06-24 3:37:31 PM
2019-07-02 7:03:46 AM
zubereve
Casual Listener
596 Views
2 replies
0 likes

596 Views
2 replies
0 likes

Wrong Song Titles, Artwork

PlanPremiumCountryUSDeviceiPhone XOperating SystemiOS My Question or IssueWhen playing my “liked” songs, it consistently plays my songs with album artwork, title and artist name from another album (Greatest Hits from the 1940s???). I’ve never listene...

Katherinenell
Newbie
Plan Premium Country US Device iPhone X Operating System iOS My Question or Issue When playing my “liked” songs, it consistently plays my songs with album artwork, title and ar...
2019-07-02 5:59:30 AM
564 Views
0 replies
0 likes

564 Views
0 replies
0 likes

New update Lost the Rondom Songs shuffle option

I am a premium user. I made the mistake of updating my Spotify app beacause I have now lost the main feature I used the most. Please help me solve this issue so I can continue to use it. I used to be able to select songs in my library then hit shuffl...

Chadder_23
Newbie
I am a premium user. I made the mistake of updating my Spotify app beacause I have now lost the main feature I used the most. Please help me solve this issue so I can continue to use it. I u...
2019-07-01 11:52:02 AM
2019-07-01 10:16:21 PM
Notarobot87
Newbie
688 Views
1 replies
4 likes

688 Views
1 replies
4 likes

Cannot add album to playlist

Saw this post on cannot add album to playlist https://community.spotify.com/t5/iOS-iPhone-iPad/Add-entire-album-to-playlist/td-p/4570850, where comment was som albums offer to be added to playlist where others did not. Believe user tried to add a pub...

Uwhome
Newbie
Saw this post on cannot add album to playlist https://community.spotify.com/t5/iOS-iPhone-iPad/Add-entire-album-to-playlist/td-p/4570850, where comment was som albums offer to be added to playli...
2019-07-01 9:43:00 PM
518 Views
0 replies
0 likes

518 Views
0 replies
0 likes

Songs are skipping

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I plays songs on my IPad(3) — software ver. 12.3.1. — the songs keep skipping ahead in 1...

TD1984
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I ...
2019-07-01 6:36:33 PM
2019-07-01 8:10:37 PM
TD1984
Casual Listener
603 Views
1 replies
0 likes

603 Views
1 replies
0 likes

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