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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Exploring new ways of adding items to "Your Library"

Hey there folks, Our design team has started exploring new ways to add items to "Your Library". This is why we'd love to hear your feedback on the new implementations, because those changes are done with the goal to better your experience on our plat...

  • Moderator
  • Moderator
  • MateusM
  • Rising Star 4
  • 1378 Views
  • 29 replies
  • 5 likes
  • 1378 Views
  • 29 replies
  • 5 likes

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Iyanu
  • Visitor
  • 343717 Views
  • 865 replies
  • 319 likes
  • 343717 Views
  • 865 replies
  • 319 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Spotify Star
  • Spotify Star
  • Ver
  • Spotify Legend
  • 67940 Views
  • 123 replies
  • 32 likes
  • 67940 Views
  • 123 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 12773 Views
  • 8 replies
  • 0 likes
  • 12773 Views
  • 8 replies
  • 0 likes

Concerts disappeared?

PlanPremiumCountryGermanyDeviceiPhone SEOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo Spotify decided to kill the Browse button... fine... I used it all the time to find and discover new music, but okay... What really...

  • Newbie
  • Plan Premium Country Germany Device iPhone SE Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So Spotify decided to kill the Browse button... fine....
  • Loxer
  • Spotify Star
  • 4391 Views
  • 1 replies
  • 0 likes
  • 4391 Views
  • 1 replies
  • 0 likes

Spotify doesnt work abroad on wifi

PlanPremiumCountry ItalyDeviceiPadOperating SystemiOS 10 My Question or Issue Spotify doesnt work abroad on wifi, but on 4G which is expensive. Has anyone had this issue too? Whats the fix? thank you daniele

  • Regular
  • Plan Premium Country  Italy Device iPad Operating System iOS 10   My Question or Issue  Spotify doesnt work abroad on wifi, but on 4G which is expensive. Has anyone had this ...
  • DanieleB
  • Regular
  • 565 Views
  • 2 replies
  • 0 likes
  • Premium
  • 565 Views
  • 2 replies
  • 0 likes

Don’t have new update

PlanPremiumCountry UKDeviceiPhone 8Operating SystemiOS 11 My Question or Issue The new update isn’t showing for me I’m not sure why at all, I deleted and downloaded again the app a few hours ago but still nothing. Can anyone help?

  • Newbie
  • Plan Premium Country  UK Device iPhone 8 Operating System iOS 11   My Question or Issue  The new update isn’t showing for me 😞 I’m not sure why at all, I deleted and downl...
  • fankny212
  • Casual Listener
  • 449 Views
  • 2 replies
  • 1 likes
  • 449 Views
  • 2 replies
  • 1 likes

Menu stuck at the top of the screen

My spotify premium doesn't resolve properly on my iPhone all of a sudden. When I open spotify, the menu that used to appear along the bottom (home, search, my library) is now along the top of the screen and the rest of the screen is black. When I cli...

  • Casual Listener
  • My spotify premium doesn't resolve properly on my iPhone all of a sudden.  When I open spotify, the menu that used to appear along the bottom (home, search, my library) is now along the top of t...
  • nymue2000
  • Casual Listener
  • 2215 Views
  • 2 replies
  • 0 likes
  • screen stuck
  • 2215 Views
  • 2 replies
  • 0 likes

The music in my IPhone shuffles and pauses randomly without me asking the device to do it

PlanPremiumCountryColombiaOperating SystemiPhone 7 IOS 12.0 My Question or IssueHi, I have had issues with the music in Spotify. I play it on my device and randomly it is shuffled or pauses without me ordering it to do it. Please if someone would hel...

  • Newbie
  • Plan Premium Country Colombia Operating System iPhone 7 IOS 12.0   My Question or Issue Hi, I have had issues with the music in Spotify. I play it on my device and randomly it is shuffle...
  • Loxer
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Can’t edit queue

PlanFree/Premium premiumCountry norway DeviceIphone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) Ios 12.0My Question or Issueediting the queue list is impossible. I can drag one song up on the list at the time, and then i’ll have to resta...

  • Newbie
  •   Plan Free/Premium premium Country norway   Device Iphone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)  Ios 12.0 My Question or Issue editing the queue l...
  • Loxer
  • Spotify Star
  • 574 Views
  • 1 replies
  • 0 likes
  • 574 Views
  • 1 replies
  • 0 likes

iPhone battery drains when using AirPods

PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 12 My Question or Issue A friend and I are having the same issue: Spotify drains our iPhone battery excessively, but only when playing downloaded music over AirPods. I haven't tested it...

  • Casual Listener
  • Plan Premium Country United States Device iPhone 7 Operating System iOS 12   My Question or Issue  A friend and I are having the same issue: Spotify drains our iPhone battery exce...
  • almondmilk96
  • Casual Listener
  • 4175 Views
  • 2 replies
  • 1 likes
  • 4175 Views
  • 2 replies
  • 1 likes

iPhone does not ring while listening to Spotify

PlanPremiumCountryCanadaDeviceiPhone 6Operating System11.4 My Question or Issue When I listen to music through Bluetooth, when a phone call comes in, the music mutes, but I do not hear a ring tone. This does not happen with the iOS music app. This is...

  • Newbie
  • Plan Premium Country Canada Device iPhone 6 Operating System 11.4   My Question or Issue   When I listen to music through Bluetooth, when a phone call comes in, the music mutes, ...
  • Loxer
  • Spotify Star
  • 2339 Views
  • 1 replies
  • 0 likes
  • 2339 Views
  • 1 replies
  • 0 likes

[Bug] Song queue not working properly

PlanPremiumCountryAustria DeviceiPhone XsOperating SystemiOS 12 My Question or Issue Recently the play queue stopped working correctly on iOS 12. When rearranging songs in the queue the changes are not saved. Also when selecting more songs to either ...

  • Regular
  • Plan Premium Country Austria   Device iPhone Xs Operating System iOS 12   My Question or Issue   Recently the play queue stopped working correctly on iOS 12. When rearrang...
  • Loxer
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

I don’t have the spotify update?

PlanPremiumCountrythe Netherlands DeviceIphone 7Operating Systemios 12Yesterday the new update came out.I read on a site that the update is available for free/premium users all around the world. My friends all have it, except me.. I have tried redown...

  • Newbie
  •   Plan Premium Country the Netherlands   Device Iphone 7 Operating System ios 12 Yesterday the new update came out. I read on a site that the update is available for free/premium...
  • Loxer
  • Spotify Star
  • 242 Views
  • 2 replies
  • 0 likes
  • 242 Views
  • 2 replies
  • 0 likes

Spotify iOS Queue Bug

PlanStudent PremiumCountry USADeviceiPhone SEOperating SystemiOS 12 My Question or Issue I've been experiencing an ongoing bug in the Spotify app where whenever I add a song to my queue for the first time (when my queue is empty), the song adds to my...

  • Newbie
  •  Plan Student Premium Country  USA Device iPhone SE Operating System iOS 12     My Question or Issue  I've been experiencing an ongoing bug in the Spotify app wher...
  • Loxer
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

After downloading the whole playlist to my phone, the playlist stops to update

Student PremiumCountry Hong KongIPhone X So, right after I downloaded the whole playlist, for example Spinning Records's Brand new. The playlist will not update the songs and I assume that the playlist will update by Spinning Records. Is it normal or...

  • Newbie
  • Student Premium Country Hong Kong IPhone X     So, right after I downloaded the whole playlist, for example Spinning Records's Brand new. The playlist will not update the songs and I a...
  • Loxer
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Artist credits not working properly?

PlanPremiumCountryPolandDeviceiPad 9.7 2018Operating SystemiOS 12.1 My Question or IssueWhenever I attempt to access the artist credits, they don’t seem to work properly- they show up on screen for a split second before they disappear, so that I can’...

  • Newbie
  • Plan Premium Country Poland Device iPad 9.7 2018 Operating System iOS 12.1   My Question or Issue Whenever I attempt to access the artist credits, they don’t seem to work properly- the...
  • Loxer
  • Spotify Star
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

keeps on switching from free trial to premium

so my mum just tried signing up to Spotify premium family, she invited me and i got it strait away but she was still waiting on hers. she ended up buying the normal membership (because she didn’t know that it was eventually going to update) and is on...

  • Visitor
  • so my mum just tried signing up to Spotify premium family, she invited me and i got it strait away but she was still waiting on hers. she ended up buying the normal membership (because she didn’t kno...
  • Loxer
  • Spotify Star
  • 277 Views
  • 1 replies
  • 0 likes
  • Help
    Pls help
  • 277 Views
  • 1 replies
  • 0 likes

repetition track all the time

It happens all the time When I heard a song from my library on a playlist but it doesn’t show up like I have already add this song to my library when I add it to my library it will become so many same song

  • Newbie
  • It happens all the time When I heard a song from my library on a playlist but it doesn’t show up like I have already add this song to my library when I add it to my library it will become  so ma...
  • Loxer
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Some offline downloaded songs randomly disappear

I PlanPremiumCountry UkDeviceiPhone X Operating System(iOS 12, but been happening for years on my iPhone 6 too My Question or Issue Some of my songs downloaded and saved for offline listening randomly disappear. Ive read a lot online and it’s not my ...

  • Regular
  • I Plan Premium Country  Uk Device iPhone X  Operating System (iOS 12, but been happening for years on my iPhone 6 too   My Question or Issue  Some of my songs downloaded...
  • Loxer
  • Spotify Star
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Solved!! Radio Stations consistently have the same songs

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 12 My Question or Issue I've noticed that Spotify's "Radio Stations" are really just playlists that never change. Is this the expected behavior? With other services like Google Play Music, whenev...

  • Regular
  • Plan Premium Country USA Device iPhone X Operating System iOS 12   My Question or Issue   I've noticed that Spotify's "Radio Stations" are really just playlists that never change...
  • phideaux
  • Regular
  • 1571 Views
  • 3 replies
  • 1 likes
  • 1571 Views
  • 3 replies
  • 1 likes

Sharing a Track artwork

iOS 12 current Spotify version I share my music and promote Spotify on Strava. When tapping the track cover and saving to photos it used to have the human readable text aswell as the barcode. This has been dropped to just the barcode. Can I have the ...

IMG_9572.JPG IMG_9685.JPG
  • Newbie
  •   iOS 12 current Spotify version   I share my music and promote Spotify on Strava.  When tapping the track cover and saving to photos it used to have the human readable text aswell ...
  • Loxer
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Albums partially downloaded for local files

PlanPremiumCountry USADeviceiPhone XSOperating System(iOS 12, Windows 10) My Question or IssueI'm trying to download some albums that are not on Spotify using local files however it says that the album is downloaded but only 2 songs show up when ther...

  • Newbie
  • Plan Premium Country  USA Device iPhone XS Operating System (iOS 12, Windows 10)   My Question or Issue I'm trying to download some albums that are not on Spotify using local file...
  • 243 Views
  • 0 replies
  • 0 likes
  • 243 Views
  • 0 replies
  • 0 likes

Why do playlists privacy settings keep reverting back to public

PlanPremiumCountry New ZealandDeviceiPhone 7 PlusOperating SystemiOS 11.2.6 My Question or Issue Why do playlist privacy settings keep reverting back on their own? This is makes me feel like I’ve lost all privacy on Spotify. I’ve always had certain p...

  • Newbie
  • Plan Premium Country  New Zealand Device iPhone 7 Plus Operating System iOS 11.2.6   My Question or Issue  Why do playlist privacy settings keep reverting back on their own? ...
  • user-removed
  • Not applicable
  • 4059 Views
  • 3 replies
  • 0 likes
  • iOS
    playlist privacy
    Playlists
    Privacy
    Public
    secret
  • 4059 Views
  • 3 replies
  • 0 likes