Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

243001 Views

56 replies

13 likes

  • 243001 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

160577 Views

507 replies

108 likes

  • 160577 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108877 Views

19 replies

38 likes

  • 108877 Views
  • 19 replies
  • 38 likes

Says I am studying abroad when I am not

I just clicked on the spotify app to open it up and it had logged me out. I tried to log back in but it said that I have been travelling abroad for more than 14 days, when I haven't left Canada in over a year. I deleted the app and reinstalled it, bu...

Newbie

I just clicked on the spotify app to open it up and it had logged me out. I tried to log back in but it said that I have been travelling abroad for more than 14 days, when I haven't left Canada in ov...

Loxer

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Playback error with Sonos

PlanPremiumCountryUKDevice(iPhone 7 plus)Operating System(iOS) for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the connection to all my Sonos speakers. The sync drops off and I then can’t adju...

Visitor

Plan Premium Country UK Device (iPhone 7 plus) Operating System (iOS)   for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the con...

user-removed

Not applicable

1789 Views

5 replies

1 likes

  • 1789 Views
  • 5 replies
  • 1 likes

Playback error with Sonos

PlanPremiumCountryUKDevice(iPhone 7 plus)Operating System(iOS 10.) for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the connection to all my Sonos speakers. The sync drops off and I then can’t ...

Visitor

Plan Premium Country UK Device (iPhone 7 plus) Operating System (iOS 10.)   for the last two days I have been having playback issues when connecting to Sonos speakers. I keep losing the...

245 Views

0 replies

0 likes

  • 245 Views
  • 0 replies
  • 0 likes

Local files not downloading on iphone but do on Samsung

I'm on Spotify Preimum, I've got a Samsung S8 and an iPhone SE (I use the iphone to play offline in the car). With both devices connected to my home network I can download local files onto the samsung, but although the iphone can see the files in the...

Music Fan

I'm on Spotify Preimum, I've got a Samsung S8 and an iPhone SE (I use the iphone to play offline in the car).   With both devices connected to my home network I can download local files onto t...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes

Google Maps & Waze losing connection/authorization from Spotify after a few hours

Seems like the authorization Google Maps gets to control/play music from Spotify is lost after X hours on iOS. I use both Google Maps and Waze and both experience the same problem. In the morning commute, neither app is able to start playing music. F...

Newbie

Seems like the authorization Google Maps gets to control/play music from Spotify is lost after X hours on iOS.   I use both Google Maps and Waze and both experience the same problem. In the mo...

Loxer

Community Legend

2117 Views

1 replies

0 likes

continue playing
google maps
Waze
  • 2117 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't acces podcasts offline in iPhone app

PlanPremiumCountryGermanyDeviceiPhone 6Operating SystemiOS 10 My Question or IssueI follow some podcasts in the iPhone App. I download them for offline usage. But when I am actually offline I cannot acces the podcast. I get the attached screen. I tri...

Music Fan

Plan Premium Country Germany Device iPhone 6 Operating System iOS 10   My Question or Issue I follow some podcasts in the iPhone App. I download them for offline usage. But when I am a...

Peter

Spotify Legend

2412 Views

4 replies

0 likes

  • 2412 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution All filled up but I only have 9,100 songs saved.

I have Spotify premium and currently have 9,100 songs saved but am receiving the all filled up error message. Any help is greatly appreciated!

Regular

I have Spotify premium and currently have 9,100 songs saved but am receiving the all filled up error message. Any help is greatly appreciated!

Peter

Spotify Legend

1161 Views

1 replies

0 likes

  • 1161 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Local songs won't show in app

PlanPremiumCountryGermanyDeviceiPhone 6Operating SystemWindows 10 My Question or IssueI have local songs imported in Spotify on my laptop. They are shown in a playlist and I can play them on my laptop. However, when I open the app (usage of same wifi...

Music Fan

Plan Premium Country Germany Device iPhone 6 Operating System Windows 10   My Question or Issue I have local songs imported in Spotify on my laptop. They are shown in a playlist and I ...

kubik22333

Visitor

5290 Views

13 replies

0 likes

  • 5290 Views
  • 13 replies
  • 0 likes

Superuser Contribution Can’t edit my playlist on spotify

Hey i really want to know why i cant edit my playlist. I cant edit on my ipad or my iphone why pliiizzz help.

Casual Listener

Hey i really want to know why i cant edit my playlist. I cant edit on my ipad or my iphone why pliiizzz help.  

buzzcut

Casual Listener

4124 Views

7 replies

0 likes

Help
  • 4124 Views
  • 7 replies
  • 0 likes

Superuser Contribution Trouble staying connected to Android TV from iPhone

I have an iPhone and Sony Android TV. I've never had this issue before, but in the past few weeks I am having trouble staying connected to my android TV spotify app. I can connect to the TV w/ the 'Connect to a device', however, I notice that if I do...

Casual Listener

I have an iPhone and Sony Android TV. I've never had this issue before, but in the past few weeks I am having trouble staying connected to my android TV spotify app. I can connect to the TV w/ the 'C...

katiex73

Casual Listener

1102 Views

4 replies

0 likes

  • 1102 Views
  • 4 replies
  • 0 likes

Logging on.

PlanFree/PremiumCountryI’m unable to get past the privacy part of signing in because I’m not able to press the agree button to continue as it is off my screen?Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android O...

Newbie

Plan Free/Premium Country I’m unable to get past the privacy part of signing in because I’m not able to press the agree button to continue as it is off my screen? Device (iPhone 8, Samsung Galax...

Jᴀᴄᴋ

Roadie

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify dropping connection with Sonos - iPhone / iPad

PlanFamily PremiumCountryCanadaDevice(iPhone 6, iPhone 8, iPad 2)Operating System(latest iOS) My Question or IssueStarting last week after years of use, Spotify cannot keep the connection to the Sonos app. It drops after a few seconds. Have unplugged...

Casual Listener

Plan Family Premium Country Canada Device (iPhone 6, iPhone 8, iPad 2) Operating System (latest iOS)   My Question or Issue Starting last week after years of use, Spotify cannot keep t...

Artiloop

Music Fan

16749 Views

20 replies

6 likes

  • 16749 Views
  • 20 replies
  • 6 likes

Superuser Contribution New User Experience - TERRIBLE!

After 3 chat sessions, I finally figured out what's happening with my wife's user interface. And it's even worse than I thought - it's going to propogate to all of us at some point soon!The "new user experience" is horrible. If I want to play John Ma...

Music Fan

After 3 chat sessions, I finally figured out what's happening with my wife's user interface.  And it's even worse than I thought - it's going to propogate to all of us at some point soon! The "...

Peter

Spotify Legend

859 Views

1 replies

1 likes

  • 859 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Does "Sort by" appear the same for followers

PlanPremiumCountryUSA Device(iPhone, Macbook Pro)Operating System(iOS 10) My Question or IssueIf I have a playlist sorted in a certain way (by Artists, for example), does the playlist appear sorted in the same way to my followers? I would like for it...

Regular

Plan Premium Country USA   Device (iPhone, Macbook Pro) Operating System (iOS 10)   My Question or Issue If I have a playlist sorted in a certain way (by Artists, for example), d...

pinkpressthreat

Newbie

3143 Views

2 replies

0 likes

  • 3143 Views
  • 2 replies
  • 0 likes

Superuser Contribution Awful 2019 Update

Please can someone please get back to me about what is going on with this new update, all of my recent downloaded songs have disappeared, I can only see a selection of my artists, there is no longer an option to listen to all of my songs on one big p...

Newbie

Please can someone please get back to me about what is going on with this new update, all of my recent downloaded songs have disappeared, I can only see a selection of my artists, there is no longer ...

Peter

Spotify Legend

812 Views

1 replies

5 likes

  • 812 Views
  • 1 replies
  • 5 likes

Solved!!Superuser Contribution Can't get premium

So I created a free account on iPhone.Upgraded to premium.Premium works on the laptop but not on iPhone.So I uninstalled app on the iPhoneReinstalledNo joyI can go to the main Spotify webpage on iPhone and it asks if I want to listen via the app.I sa...

Casual Listener

So I created a free account on iPhone. Upgraded to premium. Premium works on the laptop but not on iPhone. So I uninstalled app on the iPhone Reinstalled No joy I can go to the main Spotify web...

Daisy

Spotify Legend

1016 Views

3 replies

0 likes

  • 1016 Views
  • 3 replies
  • 0 likes

Solved!! Liking a song from an album adds entire album to library

Premium PlanU.S.iPhone XSiOS 12.2 When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality of adding songs (that has existed on Spotify for years) is now go...

Music Fan

Premium Plan U.S. iPhone XS iOS 12.2   When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality...

Loxer

Community Legend

973 Views

1 replies

1 likes

  • 973 Views
  • 1 replies
  • 1 likes

Liking a song from an album adds entire album to library

iPhone XSiOS 12.2Premium Plan When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality of adding songs (that has existed on Spotify for years) is now gone a...

Music Fan

iPhone XS iOS 12.2 Premium Plan   When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality of ad...

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
  • 0 likes

Weird interface on IPad

Hello, i don’t understand why is Spotify changed my interface. It’s been a while now, and i’m not very comfortable with the new one. It used to be like this : (image from google, not mine) Now it’s like this : The thing is that it constantly switches...

Newbie

Hello, i don’t understand why is Spotify changed my interface.  It’s been a while now, and i’m not very comfortable with the new one.    It used to be like this : (image from google...

Loxer

Community Legend

996 Views

1 replies

0 likes

“IPad” “Interface”
  • 996 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Alexa won’t work?

PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 12.3 My Question or IssueWhen I try to link my Spotify account to my EchoDot via the Alexa App, it doesn’t seem to work. I can link it with every other music service EXCEPT Spotify, and I’m unab...

Newbie

Plan Premium Country USA Device iPhone XR Operating System iOS 12.3   My Question or Issue When I try to link my Spotify account to my EchoDot via the Alexa App, it doesn’t seem to wor...

Peter

Spotify Legend

974 Views

1 replies

1 likes

  • 974 Views
  • 1 replies
  • 1 likes