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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35866 Views

40 replies

10 likes

  • 35866 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101106 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1248 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298078 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125407 Views

19 replies

38 likes

  • 125407 Views
  • 19 replies
  • 38 likes

Premium account and still is shuffling

How the **bleep** do i get the albums to play in order without shuffling?! Ive toggled the shuffle icon back to grey and have been researching this for a week and still cant figure it out.

Casual Listener

How the **bleep** do i get the albums to play in order without shuffling?!  Ive toggled the shuffle icon back to grey and have been researching this for a week and still cant figure it out.

PatrickM1980

Casual Listener

612 Views

2 replies

0 likes

  • 612 Views
  • 2 replies
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Album art missing

PlanFreeCountryUSADeviceiPhone 6Operating SystemiOS 12.3.1 My Question or IssueI open Spotify, go to playlists, and discover that all the playlist covers, albums, and song art are missing. I tried logging in and out, re-downloading the app, shutting ...

Regular

Plan Free Country USA Device iPhone 6 Operating System iOS 12.3.1   My Question or Issue I open Spotify, go to playlists, and discover that all the playlist covers, albums, and song ar...

anjali_shetty

Regular

888 Views

2 replies

0 likes

  • 888 Views
  • 2 replies
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Queue management is awful

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't figure out how to delete a queue when I want to play something new. For example, I'll...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can't...

DanifC

Composer

2921 Views

5 replies

8 likes

  • 2921 Views
  • 5 replies
  • 8 likes

Weird Jump from Playlist to unselected Brazilian Music

PlanFamily PremiumCountryUK Device(iPhone 7Operating System(iOS 12 My Question or Issue This is very odd. When my wife selects a playlist including ones she has downloaded and the first song ends it jumps to a completely different genre/country in mo...

Regular

Plan Family Premium Country UK   Device (iPhone 7 Operating System (iOS 12   My Question or Issue   This is very odd. When my wife selects a playlist including ones she has...

DanifC

Composer

2454 Views

9 replies

0 likes

  • 2454 Views
  • 9 replies
  • 0 likes

The new iOS update is unusable - not able to view artists

The new update makes it incredibly difficult to listen to a variety of music in my expansive library that I have curated over many years - I can't simply see a list of artists whose music I have liked or saved offline. I found a website that has help...

Casual Listener

The new update makes it incredibly difficult to listen to a variety of music in my expansive library that I have curated over many years - I can't simply see a list of artists whose music I have like...

blkdg

Casual Listener

883 Views

2 replies

6 likes

  • 883 Views
  • 2 replies
  • 6 likes

Superuser Contribution Alphabetical Quick Scrollbar

PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 10 My Question or IssueThe alphabetical scrollbar to quickly jump to different songs/artists on the side of the screen is no longer available. This is a large inconvenience for listening to li...

Newbie

Plan Premium Country Canada Device iPhone 8 Operating System iOS 10   My Question or Issue The alphabetical scrollbar to quickly jump to different songs/artists on the side of the scre...

Vanloubbeecky

Casual Listener

4047 Views

10 replies

12 likes

  • 4047 Views
  • 10 replies
  • 12 likes

Ayuda

Cuento con la cuenta Premium, preo desde hace algunos meses es imposible que me funcione Spotify si no estoy conectado a una red WiFi.. solo puedo escuchar la musica que he descargado. Mientras que la otra no debido a que siempre me figura "sin conex...

Newbie

Cuento con la cuenta Premium, preo desde hace algunos meses es imposible que me funcione Spotify si no estoy conectado a una red WiFi.. solo puedo escuchar la musica que he descargado. Mientras que l...

Jpgchief

Community Legend

692 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

No puedo abrir ni descargar la app

PlanFree/PremiumCountry DeviceIphone 7Operating SystemiOS 12.2 My Question or IssueNo puedo abrir la app, no la veo instalada en mi celular y cuando entro al apple store para descargarla no me aparece la opcion de download , me aparece la de Open y s...

Newbie

Plan Free/Premium Country   Device Iphone 7 Operating System iOS 12.2   My Question or Issue No puedo abrir la app, no la veo instalada en mi celular y cuando entro al apple store...

Jpgchief

Community Legend

1289 Views

1 replies

0 likes

  • 1289 Views
  • 1 replies
  • 0 likes

Repeat Button is missing

PlanFreeCountryAustraliaDevice Iphone 6 SOperating SystemiOS 12 My Question or IssueCan’t find the repeat button anywhere, its not in the top right corner when i view the currently playing songs so i can’t listen to the song i want. Please Fix. I’ve ...

Visitor

Plan Free Country Australia Device Iphone 6 S Operating System iOS 12   My Question or Issue Can’t find the repeat button anywhere, its not in the top right corner when i view the curre...

Loxer

Community Legend

942 Views

1 replies

0 likes

repeat button
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I can’t rewind, pause, or scroll unless i’m in the app

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemiOS 12 My Question or IssueSo, whenever i’m playing music, I usually just have it playing in the background. However, whenever I turn lock my phone, none of the controls on the home screen work and ...

Visitor

Plan Premium Country USA Device iPhone 6s Operating System iOS 12   My Question or Issue So, whenever i’m playing music, I usually just have it playing in the background. However, when...

Loxer

Community Legend

582 Views

1 replies

0 likes

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  • 1 replies
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Trouble downloading a Podcast

So I've been trying to download the GiantBomb cast. Between this week and last week I have not been able to download it. Has anyone else had this problem? Its wierd because I am able to download any other podcast except the Giantbomb. And off topic b...

Casual Listener

So I've been trying to download the GiantBomb cast. Between this week and last week  I have not been able to download it. Has anyone else had this problem? Its wierd because I am able to downloa...

440 Views

0 replies

0 likes

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Why can't the app do things that the desktop version can?

I have an extremely simple question I'd like answering: Why can't the app do what the desktop version can?(e.g. put playlists into folders)

Music Fan

I have an extremely simple question I'd like answering:   Why can't the app do what the desktop version can? (e.g. put playlists into folders)

Loxer

Community Legend

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Spotify connect erratic behaviour

Since a couple of days is spotify connect very erratic, sometimes is shows up in the device list, somethime it disappears. PlanFree/PremiumCountryThe netherlands DeviceDevialet phantom Operating System(iOS 10) My Question or IssueSince a couple of da...

Casual Listener

Since a couple of days is spotify connect very erratic, sometimes is shows up in the device list, somethime it disappears.    Plan Free/Premium Country The netherlands   Device ...

Loxer

Community Legend

916 Views

1 replies

0 likes

  • 916 Views
  • 1 replies
  • 0 likes

Not-ifications

PlanFree/PremiumCountryUSADevice(iPhone 7, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm not getting notifications on my iPhone and Spotify says that everything is good on thei...

Music Fan

Plan Free/Premium Country USA Device (iPhone 7, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm not ge...

Loxer

Community Legend

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Title in Queue

why are there always the same two titles in my queue even if i deleted them!i already uninstall the Spotify app on my iPhone, but nothing works!after every start, i start playing some music and the next titele is always the same, that‘s sad!

Visitor

why are there always the same two titles in my queue even if i deleted them! i already uninstall the Spotify app on my iPhone, but nothing works! after every start, i start playing some music and t...

Loxer

Community Legend

593 Views

1 replies

1 likes

  • 593 Views
  • 1 replies
  • 1 likes

All my playlists are empty

Hi, I have 83 playlists on my Mac with the Spotify application.When I play Spotify on my iPad or iPhone all the playlists are empty. Except the "Starred" playlist. I reinstal the app, reboot the iPad and iPhone, the problem is still here.Best regards...

Newbie

Hi, I have 83 playlists on my Mac with the Spotify application. When I play Spotify on my iPad or iPhone all the playlists are empty. Except the "Starred" playlist.  I reinstal the app, reboot...

Loxer

Community Legend

690 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Just wanted to say thanks

...for bringing back the alphabetical select in the albums view on IOS. You saved my Spotify experience with that one small change!

Newbie

...for bringing back the alphabetical select in the albums view on IOS. You saved my Spotify experience with that one small change!

Jpgchief

Community Legend

430 Views

1 replies

1 likes

  • 430 Views
  • 1 replies
  • 1 likes

[iOS] Followed artists in daily mix

When I used the free version I got daily mixes that included the artists I like and new artists and songs that Spotify though I may like. It was great, I really liked it, so I upgraded to Premium. But in the Premium account the daily mixes are not ba...

Newbie

When I used the free version I got daily mixes that included the artists I like and new artists and songs that Spotify though I may like.  It was great, I really liked it, so I upgraded to Premi...

Jpgchief

Community Legend

571 Views

1 replies

0 likes

iOS
  • 571 Views
  • 1 replies
  • 0 likes

Playlist Problem

Hello I'm using Spotify premium on my iPhone 8 and on my Mac. Since a few days ago, whenever I enter a playlist that I made and start playing a song, it plays the song and then when the first song ends, the next song it plays is a song outside of my ...

Visitor

Hello   I'm using Spotify premium on my iPhone 8 and on my Mac.   Since a few days ago, whenever I enter a playlist that I made and start playing a song, it plays the song and then when...

Jpgchief

Community Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

not able to control volume via iphone locked screen/nor in spotify application

PlanPremiumCountrySlovakiaDeviceiPhone 6Operating SystemiOS 12.4 (even previous it did not work) My Question or IssueI have connected spotify via AVR Denon x2500h and using iphone ( just updated iOS 12.4), Spotify app ver. 8.5.18.851 (just updated). ...

Visitor

    Plan Premium Country Slovakia Device iPhone 6 Operating System iOS 12.4 (even previous it did not work)   My Question or Issue I have connected spotify via AVR Denon x2...

502 Views

0 replies

0 likes

  • 502 Views
  • 0 replies
  • 0 likes