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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37123 Views
  • 15 replies
  • 36 likes
  • 37123 Views
  • 15 replies
  • 36 likes

I don't have access to a certain album.

PlanPremium CountryCanada DeviceiPhone 7 Plus & Macbook Pro 2018 Operating SystemiOS 12.3.1 & macOS Mojave 10.14.5 My Question or Issue As the title indicates, I don't have access to a certain album. When I search it on my Iphone it doesn't even come...

  • Newbie
  • Plan Premium   Country Canada   Device iPhone 7 Plus & Macbook Pro 2018   Operating System iOS 12.3.1 & macOS Mojave 10.14.5   My Question or Issue  As t...
  • 355 Views
  • 0 replies
  • 0 likes
  • iphone
    macOS
  • 355 Views
  • 0 replies
  • 0 likes

Acidental block

This is driving me nuts, i accidentaly blocked an artist id never heard in discovery, i liked the song and clicked block accidentaly. Its insane to me that its impossible to view a list of blocked content to review it. I dont know who the artist was ...

  • Newbie
  • This is driving me nuts, i accidentaly blocked an artist id never heard in discovery, i liked the song and clicked block accidentaly. Its insane to me that its impossible to view a list of blocked co...
  • splody
  • Newbie
  • 773 Views
  • 2 replies
  • 4 likes
  • artist
    Block
    blocked
    list
    preferences
    settings
    unblock
  • 773 Views
  • 2 replies
  • 4 likes

Superuser Contribution Glitch / song jump with CarPlay

Since quite recently, I am experiencing a very annoying issue when playing music in CarPlay: Spotify automatically jumps a few seconds (which range from 1-2 to sometimes half the track) forward in the currently playing song eEverytime Spotify is swit...

  • Regular
  • Since quite recently, I am experiencing a very annoying issue when playing music in CarPlay:   Spotify automatically jumps a few seconds (which range from 1-2 to sometimes half the track) forw...
  • Peter
  • Spotify Legend
  • 3960 Views
  • 5 replies
  • 0 likes
  • 3960 Views
  • 5 replies
  • 0 likes

“Favourites” playlist missing

PlanPremiumCountryAustraliaDeviceiPhone 6Operating SystemiOS 12.1.4 My Question or IssueI updated my Spotify app today, and I have a paid account. All my playlists are visible except for my “favourites” - that is any songs I’ve liked/clicked on the h...

  • Casual Listener
  • Plan Premium Country Australia Device iPhone 6 Operating System iOS 12.1.4   My Question or Issue I updated my Spotify app today, and I have a paid account. All my playlists are visibl...
  • bob298
  • Newbie
  • 1693 Views
  • 4 replies
  • 1 likes
  • 1693 Views
  • 4 replies
  • 1 likes

Superuser Contribution How do I get this new UI?

PlanPremiumCountryHK Device(iPhone XR)Operating System(iOS 12) My Question or Issue I had this UI for maybe 1 minute and then it disappeared on its own.I really want to have it again.

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  • Casual Listener
  • Plan Premium Country HK   Device (iPhone XR) Operating System (iOS 12)   My Question or Issue   I had this UI for maybe 1 minute and then it disappeared on its own. I real...
  • Peter
  • Spotify Legend
  • 725 Views
  • 5 replies
  • 0 likes
  • 725 Views
  • 5 replies
  • 0 likes

Playing Songs Not On My Playlist

I have Premium, but yesterday random songs similar to what i listen to, but that are not on the playlist/album i’m currently listening to have started playing. I have autoplay turned off, and the random songs do not just play at the end of an album o...

  • Newbie
  • I have Premium, but yesterday random songs similar to what i listen to, but that are not on the playlist/album i’m currently listening to have started playing. I have autoplay turned off, and the ran...
  • 382 Views
  • 0 replies
  • 0 likes
  • 382 Views
  • 0 replies
  • 0 likes

My music has gone from downloaded to not downloaded. I need human help.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Spotify Stations iOS First Impressions / Feedback

I heard about the Stations iOS app today and immediately downloaded it. I really like it. I have to wonder, why wasn't this functionality just built into the normal Spotify app? I would love it if you could configure the normal Spotify app to autopla...

  • Casual Listener
  • I heard about the Stations iOS app today and immediately downloaded it. I really like it. I have to wonder, why wasn't this functionality just built into the normal Spotify app? I would love it if yo...
  • Billy-J
  • Spotify Star
  • 405 Views
  • 3 replies
  • 0 likes
  • 405 Views
  • 3 replies
  • 0 likes

Spotify not shuffling while in the car

PlanPremium CountryUnited States DeviceiPhone 8 Operating SystemiOS 12.3.1 When I hook my phone up to my car audio (either via bluetooth or a jack) songs will not shuffle. If it hit the shuffle button, it will light up green, but when one song ends a...

  • Newbie
  •   Plan Premium   Country United States   Device iPhone 8   Operating System iOS 12.3.1   When I hook my phone up to my car audio (either via bluetooth or a jack)...
  • LoganHelps
  • Composer
  • 1442 Views
  • 1 replies
  • 0 likes
  • 1442 Views
  • 1 replies
  • 0 likes

Local Files don't work on my phone

Hello I am TurkishMy English is sloppy. I'm sorry if I said anything wrong.I read Jacob's article on local files, but I don't understand.My steps;1. I turned the song into MP3 from YouTube.2. Spotify also appears in the local files. I just created a ...

  • Newbie
  • Hello  I am Turkish My English is sloppy. I'm sorry if I said anything wrong. I read Jacob's article on local files, but I don't understand. My steps; 1. I turned the song into MP3 from You...
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

Podcast not keeping place

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I drive into work I listen to podcasts, when I get to my desk it does not remember my pl...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I ...
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

Spotify with Instagram stories

PlanPremiumCountrySwedenDevice(iPhone X)Operating System(iOS 12.3.1) My Question or IssueI'm still not able to add music to my stories in Instagram. I have tried to contact Instagram several times about it, but getting in contact with them is like fi...

  • Newbie
  • Plan Premium Country Sweden Device (iPhone X) Operating System (iOS 12.3.1)   My Question or Issue I'm still not able to add music to my stories in Instagram. I have tried to contact I...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Can't acces podcasts offline in iPhone app

PlanPremiumCountryGermanyDeviceiPhone 6Operating SystemiOS 10 My Question or IssueI follow some podcasts in the iPhone App. I download them for offline usage. But when I am actually offline I cannot acces the podcast. I get the attached screen. I tri...

  • Music Fan
  • Plan Premium Country Germany Device iPhone 6 Operating System iOS 10   My Question or Issue I follow some podcasts in the iPhone App. I download them for offline usage. But when I am a...
  • Peter
  • Spotify Legend
  • 2177 Views
  • 4 replies
  • 0 likes
  • 2177 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't see liked songs as albums on iPhone XR

PremiumNZ Deviceiphone XR, Mac Book Pro When I save a song to My library on my Macbook pro - if I click on Albums I can see the album the saved song is in. Tha album will ony have this one saved song in it. Fine. However, when I go to my iphone I can...

  • Casual Listener
  • Premium NZ   Device iphone XR, Mac Book Pro    When I save a song to My library on my Macbook pro - if I click on Albums I can see the album the saved song is in. Tha album will ...
  • jaidub
  • Casual Listener
  • 697 Views
  • 2 replies
  • 0 likes
  • 697 Views
  • 2 replies
  • 0 likes

Marc e Bassy songs don’t show up under recently played

PlanPremiumCountryUSA Device(iphone 7Operating System(iOS 12.3.1 My Question or IssueMarc e Bassy songs do not show under your library>recently played

  • Newbie
  • Plan Premium Country USA   Device (iphone 7 Operating System (iOS 12.3.1   My Question or Issue Marc e Bassy songs do not show under your library>recently played
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

Help I cannot get QUEUE to stop!!!

I CANNOT REMOVE SONGS FROM QUEUE ON MY IPHONE! I PURPOSELY ADDED A PLAYLIST TO QUEUE AND I'VE TRIED EVERYTHING TO TRY AND LISTEN TO MY OTHER SONGS AND IT ALWAYS GOES BACK TO QUEUE. WHO WANTS TO MANUALLY SIT THERE AND DELETE EACH SONG? HOW DO I REMOVE...

  • Casual Listener
  • I CANNOT REMOVE SONGS FROM QUEUE ON MY IPHONE! I PURPOSELY ADDED A PLAYLIST TO QUEUE AND I'VE TRIED EVERYTHING TO TRY AND LISTEN TO MY OTHER SONGS AND IT ALWAYS GOES BACK TO QUEUE. WHO WANTS TO MANUA...
  • 302 Views
  • 0 replies
  • 0 likes
  • 302 Views
  • 0 replies
  • 0 likes

Superuser Contribution I am not listening but still shows me same lists

I am not listening these list more gram month but it still shows at “most listened lists in near time”. I am saying again i am not listening them for a month. I am listening other lists. Change it spotify.PlanPremiumCountryTurkey Device(iPhone 5S)Ope...

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  • Newbie
  • I am not listening these list more gram month but it still shows at “most listened lists in near time”.  I am saying again i am not listening them for a month. I am listening other lists. Change...
  • Peter
  • Spotify Legend
  • 426 Views
  • 1 replies
  • 0 likes
  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song info not showing in Lexus RX350

PlanPremiumCountryUSDeviceiPhone XOperating System(iOS 12.3 My Question or IssueThe song information is showing on the display via USB. It shows through bluetooth but not USB. My wife has the same device I have and I have checked the settings in Spot...

  • Newbie
  • Plan Premium Country US Device iPhone X Operating System (iOS 12.3   My Question or Issue The song information is showing on the display via USB. It shows through bluetooth but not USB...
  • Peter
  • Spotify Legend
  • 1983 Views
  • 1 replies
  • 1 likes
  • USB not working
  • 1983 Views
  • 1 replies
  • 1 likes

Spofity Stations on IOS - Autoplay

Hi, I just installed the new Stations app here in the US on my iPhone, was wondering if there was a way to turnoff the autoplay feature in the app? When I scroll to look through the stations I have saved, as soon as I touch the screen it changes to a...

  • Newbie
  • Hi,   I just installed the new Stations app here in the US on my iPhone, was wondering if there was a way to turnoff the autoplay feature in the app?  When I scroll to look through the st...
  • Billy-J
  • Spotify Star
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

Music now showing in favorite songs

ever Since Spotify was updated this year, most of new albums or songs don’t show up in my favorite songs list, this hasn’t been fixed for half of the year and It needs to ASAP. I don’t wanna make a playlist that can actually play all of my 1000+ song...

  • Newbie
  • ever Since Spotify was updated this year, most of new albums or songs don’t show up in my favorite songs list, this hasn’t been fixed for half of the year and It needs to ASAP. I don’t wanna make a p...
  • 425 Views
  • 0 replies
  • 1 likes
  • 425 Views
  • 0 replies
  • 1 likes