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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28604 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93478 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

927 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293123 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123390 Views

19 replies

38 likes

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All my playlists are empty

Hi, I have 83 playlists on my Mac with the Spotify application.When I play Spotify on my iPad or iPhone all the playlists are empty. Except the "Starred" playlist. I reinstal the app, reboot the iPad and iPhone, the problem is still here.Best regards...

Newbie

Hi, I have 83 playlists on my Mac with the Spotify application. When I play Spotify on my iPad or iPhone all the playlists are empty. Except the "Starred" playlist.  I reinstal the app, reboot...

Loxer

Community Legend

687 Views

1 replies

0 likes

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Just wanted to say thanks

...for bringing back the alphabetical select in the albums view on IOS. You saved my Spotify experience with that one small change!

Newbie

...for bringing back the alphabetical select in the albums view on IOS. You saved my Spotify experience with that one small change!

Jpgchief

Community Legend

424 Views

1 replies

1 likes

  • 424 Views
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  • 1 likes

[iOS] Followed artists in daily mix

When I used the free version I got daily mixes that included the artists I like and new artists and songs that Spotify though I may like. It was great, I really liked it, so I upgraded to Premium. But in the Premium account the daily mixes are not ba...

Newbie

When I used the free version I got daily mixes that included the artists I like and new artists and songs that Spotify though I may like.  It was great, I really liked it, so I upgraded to Premi...

Jpgchief

Community Legend

557 Views

1 replies

0 likes

iOS
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Playlist Problem

Hello I'm using Spotify premium on my iPhone 8 and on my Mac. Since a few days ago, whenever I enter a playlist that I made and start playing a song, it plays the song and then when the first song ends, the next song it plays is a song outside of my ...

Visitor

Hello   I'm using Spotify premium on my iPhone 8 and on my Mac.   Since a few days ago, whenever I enter a playlist that I made and start playing a song, it plays the song and then when...

Jpgchief

Community Legend

513 Views

1 replies

0 likes

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  • 1 replies
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not able to control volume via iphone locked screen/nor in spotify application

PlanPremiumCountrySlovakiaDeviceiPhone 6Operating SystemiOS 12.4 (even previous it did not work) My Question or IssueI have connected spotify via AVR Denon x2500h and using iphone ( just updated iOS 12.4), Spotify app ver. 8.5.18.851 (just updated). ...

Visitor

    Plan Premium Country Slovakia Device iPhone 6 Operating System iOS 12.4 (even previous it did not work)   My Question or Issue I have connected spotify via AVR Denon x2...

497 Views

0 replies

0 likes

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Broken Alarm Clock with Bluetooth Headphones

Hello I discovered an error with the build in iOS alarm clock app. It will play no sound when the Spotify app is open in background. Steps to reproduce:Listen to music with Bose QC35 II Bluetooth Headphones -> Start a call over the headphones -> end ...

Casual Listener

Hello   I discovered an error with the build in iOS alarm clock app. It will play no sound when the Spotify app is open in background.    Steps to reproduce: Listen to music with ...

0x0soir

Visitor

1166 Views

1 replies

3 likes

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Start playing next podcast automatically

I often listen to podcasts while driving to work and listened to podcasts via the Podcast app on iOS.I recently switched to Spotify for my podcasts but I noticed that in Spotify it won't start the next podcast automatically when the previous one is f...

Casual Listener

I often listen to podcasts while driving to work and listened to podcasts via the Podcast app on iOS. I recently switched to Spotify for my podcasts but I noticed that in Spotify it won't start th...

478 Views

0 replies

0 likes

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Local Sync Problem

I have spent upwards of 8 hours attempting to fix a problem with Spotify.I am unable to sync local files between my Windows 10 PC and iPhone.Solutions I have tried:Uninstalling and re-installing both versions, updating to most recent versions, revert...

Newbie

I have spent upwards of 8 hours attempting to fix a problem with Spotify. I am unable to sync local files between my Windows 10 PC and iPhone. Solutions I have tried: Uninstalling and re-installin...

489 Views

0 replies

0 likes

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Stranger Things Mode - Australia 2019

Plan - PremiumAustralia Device - (iPhone XS MaxOperating System - IOS 12.4 My Question - i was wondering if the Stranger Things Playback option is still available in Australia? I can’t seem to locate it under “playback”. Thanks

Visitor

Plan - Premium Australia   Device - (iPhone XS Max Operating System - IOS 12.4    My Question -    i was wondering if the Stranger Things Playback option i...

Teamzissou

Visitor

594 Views

1 replies

0 likes

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stranger things mode not an otion...

iphone xs and all current updates applied...i do not even see an option for "stranger things" mode....am i missing something or is it gone now?? i cant find it on any of my devices.....Iphoneipadmacbook airmacbook pro Thanks--RX

Casual Listener

iphone xs and all current updates applied...i do not even see an option for "stranger things" mode....am i missing something or is it gone now??  i cant find it on any of my devices..... Iphone...

395 Views

0 replies

0 likes

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Solved!! Songs not saved in iPhone storage

PlanPremiumCountryCanadaDeviceiPhone SE My Question or IssueI was able to play songs in my car by connecting the USB cable to my phone through Spotify as they were saved in my storage. However, all of a sudden, it shows me that I have 0 songs in my s...

Visitor

Plan Premium Country Canada Device iPhone SE   My Question or Issue I was able to play songs in my car by connecting the USB cable to my phone through Spotify as they were saved in my st...

Loxer

Community Legend

802 Views

1 replies

0 likes

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  • 1 replies
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iPhone volume set to full when listening on computer

PlanPremiumCountryUSDevice(iPhone 6s)Operating System(iOS 12) Hello, When I am listening to spotify on my computer and I have the spotify app runing in the background on my iphone, it will set the iPhone volume to match the volume slider on the deskt...

Visitor

Plan Premium Country US Device (iPhone 6s) Operating System (iOS 12)   Hello,   When I am listening to spotify on my computer and I have the spotify app runing in the background ...

464 Views

0 replies

1 likes

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How do i filter downloads in the Artist Tab?

PlanPremiumCountryUKDeviceiPhone XR Operating SystemiOS 12.3 My Question or IssueYou can filter downloads playlists and albums, but you cant filter artists (which is what I mainly use?). I have so many so its a nightmare having to scroll through. I l...

Visitor

  Plan Premium Country UK Device iPhone XR  Operating System iOS 12.3   My Question or Issue You can filter downloads playlists and albums, but you cant filter artists (whic...

Bittencourt

Spotify Star

1766 Views

4 replies

3 likes

downloads
filter
Update
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Followed Artist disappearing

PlanPremiumDeviceiPhone 8Operating SystemiOS 12.3.2 My Question or IssueI’m new to Spotify so I’m not sure if this is usual. But some of the artists I follow and appear on my list disappear after a while and I check back on the artist and it says tha...

Casual Listener

Plan Premium Device iPhone 8 Operating System iOS 12.3.2   My Question or Issue I’m new to Spotify so I’m not sure if this is usual. But some of the artists I follow and appear on my lis...

Jonathan-c2714

Casual Listener

721 Views

2 replies

0 likes

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Wireless speakers

I have an iphone X running in the most recent update on the system and I also update my spotify regularly. My issue is I can’t find my sonos speakers on “other devices” when I want to listen to music through it. I used to be able to do it but just so...

Visitor

I have an iphone X running in the most recent update on the system and I also update my spotify regularly.   My issue is I can’t find my sonos speakers on “other devices” when I want to listen...

heer2351

Regular

544 Views

1 replies

2 likes

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  • 1 replies
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Screen Staying On

PlanPremiumCountryUSADeviceiPhone 6SOperating SystemiOS 12.3.1 My Question or IssueUp until about a month ago, I would plug my iPhone into my car's stereo and Spotify would stay up, allowing me to easily change songs, see album artwork, etc. Now I ha...

Visitor

Plan Premium Country USA Device iPhone 6S Operating System iOS 12.3.1   My Question or Issue Up until about a month ago, I would plug my iPhone into my car's stereo and Spotify would s...

DanifC

Composer

544 Views

1 replies

0 likes

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My spotify on my iphone has no car mode.

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 10 My Question or IssueI tried turning on car mode on my iPhone so i started looking up how to do that and it says to go to my settings on my Spotify app and go to “car” settings. The problem is...

Casual Listener

Plan Premium Country USA Device iPhone XS Operating System iOS 10   My Question or Issue I tried turning on car mode on my iPhone so i started looking up how to do that and it says to ...

Brnntvdd013

Casual Listener

1087 Views

2 replies

0 likes

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Superuser Contribution New iOS update June 2019

PlanPremiumCountrySwedenDevice(iPhone X)Operating System(iOS 12) My Question or IssueI’ve been using Spotify since the time it was invite only, around 2008. I have a ton of playlists and my main list is nearly 5000 tracks, which I’ve been adding song...

Regular

Plan Premium Country Sweden Device (iPhone X) Operating System (iOS 12)   My Question or Issue I’ve been using Spotify since the time it was invite only, around 2008. I have a ton of p...

Surfg6

Casual Listener

13533 Views

22 replies

103 likes

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  • 22 replies
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Solved!! Artists list empty on mobile + saved songs missing

PlanPremiumCountryPortugalDeviceiPhone SEOperating SystemiOS 10.3.1 My Question or IssueHi everyone,I have a few issues with Spotify app on mobile. I don't use it often, so I don't know if this has been happening for long or not, but this week I noti...

Casual Listener

Plan Premium Country Portugal Device iPhone SE Operating System iOS 10.3.1   My Question or Issue Hi everyone, I have a few issues with Spotify app on mobile. I don't use it often, so...

vonmandrake

Casual Listener

1851 Views

2 replies

0 likes

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Verificación de datos.

Hola buenas tardes.Recientemente me he dado de alta en SPOTIFY con una cuenta de correo nueva, pues el anterior me estaba dando problemas.mi sorpresa es que, cuando intento acogerme a la prueba gratuita de 30 días me indica que ya he disfrutado de es...

Visitor

Hola buenas tardes. Recientemente me he dado de alta en SPOTIFY con una cuenta de correo nueva, pues el anterior me estaba dando problemas. mi sorpresa es que, cuando intento acogerme a la prueba g...

396 Views

0 replies

0 likes

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