Announcements

Offline music

Offline music

Tobyhighstead
Spoiler
So I’ve had premium for about 3 years now, and never had this problem, however now whenever I listen to music on Spotify, I must either have my data on or WiFi to have an internet connection, even though the music is downloaded. I’ve tried re downloading it all and logging out and it’s not worked, any help would be appreciated. I have an iPhone 6S btw if that means anything 

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Loxer

Hey @Tobyhighstead, welcome to the Community.

Hope you're doing great!

Could you try using Sign Out Everywhere and Remove Offline devices options from your Spotify account?

 

Let me know how that goes 🙂

LoxerSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Env: prod