Offline music

Offline music

So I’ve had premium for about 3 years now, and never had this problem, however now whenever I listen to music on Spotify, I must either have my data on or WiFi to have an internet connection, even though the music is downloaded. I’ve tried re downloading it all and logging out and it’s not worked, any help would be appreciated. I have an iPhone 6S btw if that means anything 






(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)


My Question or Issue


1 Reply

Hey @Tobyhighstead, welcome to the Community.

Hope you're doing great!

Could you try using Sign Out Everywhere and Remove Offline devices options from your Spotify account?


Let me know how that goes 🙂

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