Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237822 Views

27 replies

5 likes

  • 237822 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119051 Views

117 replies

13 likes

Other
  • 119051 Views
  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2709 Views

0 replies

0 likes

iOS
  • 2709 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305571 Views

62 replies

16 likes

  • 305571 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130906 Views

19 replies

38 likes

  • 130906 Views
  • 19 replies
  • 38 likes

instagram, can not share the story. Please help to delete and install 2 applications.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

1015 Views

2 replies

0 likes

  • 1015 Views
  • 2 replies
  • 0 likes

I CAN'T SHARE A SONG ON MY INSTAGRAM STORIES

I re instaled instagram and spotify and non of the seem to help me share my songs on my histories. HELP DeviceiPhone XsOperating SystemiOS 13

Newbie

I re instaled instagram and spotify and non of the seem to help me share my songs on my histories. HELP   Device iPhone Xs Operating System iOS 13      

Loxer

Community Legend

4262 Views

2 replies

0 likes

  • 4262 Views
  • 2 replies
  • 0 likes

Spotify not sharing to Instagram story

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFor the last three days when I have tried to share a song to my Instagram story I get the err...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue For the...

Loxer

Community Legend

1650 Views

4 replies

3 likes

  • 1650 Views
  • 4 replies
  • 3 likes

Wrong song displayed

PlanPremiumCountryUnited KingdomDeviceiPhone 7 Operating SystemiOS 12.1.4 My Question or IssueWhen playing to a wireless speaker that has Spotify connect, if I skip to a specific song in the que the song display will not change on my phone. Only afte...

Newbie

Plan Premium Country United Kingdom Device iPhone 7  Operating System iOS 12.1.4   My Question or Issue When playing to a wireless speaker that has Spotify connect, if I skip to a...

mattemge

Newbie

2700 Views

3 replies

2 likes

Wrong track information
  • 2700 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Shuffle only shuffling small subset of large playlist, when streaming to other device from iPhone

I'm on an iPhone 6s, I have a playlist of just ~8k songs., and I'm noticing weird behavior with the shuffle feature. Here are the steps I take to recreate the issues: (I am also attaching a collection of screenshots that are numbered based on the lis...

Casual Listener

I'm on an iPhone 6s, I have a playlist of just ~8k songs., and I'm noticing weird behavior with the shuffle feature. Here are the steps I take to recreate the issues: (I am also attaching a collectio...

Katerina

Spotify Legend

53903 Views

130 replies

88 likes

Shuffle in playlists
  • 53903 Views
  • 130 replies
  • 88 likes

Cannot delete a playlist

Monthly subscriptionDeviceiPhone 6Operating SystemiOS 12.4.1 My Question or Issue:I followed a Spotify playlist called Echoes of Vietnam. Something happened with the playlist and it won’t let me unfollow it. In fact, none of the songs on that playlis...

Casual Listener

  Monthly subscription Device iPhone 6 Operating System iOS 12.4.1   My Question or Issue: I followed a Spotify playlist called Echoes of Vietnam. Something happened with the playli...

Emilia_8

Community Legend

1054 Views

1 replies

0 likes

  • 1054 Views
  • 1 replies
  • 0 likes

Downloading

Why are my playlists not downloading? It says waiting to download but it never happens. Why? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Why are my playlists not downloading? It says waiting to download but it never happens. Why?  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) O...

eltoch

Composer

811 Views

1 replies

0 likes

  • 811 Views
  • 1 replies
  • 0 likes

Blank liked songs list on new iphone

hi I just changed phone and logged into Spotify. All my playlists are there etc but the liked song list is simply blank. Screenshot attached.

Visitor

hi I just changed phone and logged into Spotify. All my playlists are there etc but the liked song list is simply blank. Screenshot attached. 

eltoch

Composer

1008 Views

1 replies

0 likes

  • 1008 Views
  • 1 replies
  • 0 likes

Screen now dims and shuts off when connected to a charger

Plan: Premium (subscriber since 2013)Country: USA Device: iPhone XS MaxOperating System: iOS 12.3.1 The screen now dims and then shuts off when connected to a charger. I use Spotify in my car and have the phone connected to a wireless charger. For th...

Music Fan

Plan: Premium (subscriber since 2013) Country: USA   Device: iPhone XS Max Operating System: iOS 12.3.1   The screen now dims and then shuts off when connected to a cha...

Keith10

Casual Listener

4769 Views

15 replies

26 likes

  • 4769 Views
  • 15 replies
  • 26 likes

BUG: Music won't stop

Somtimes (can't savely reproduce) if you disconnect the USB-Audio (form BMW Car) Spotify wont stop playing Music. Even if you force close the app and/or press Stop on the iOS LockScreen Spotify keepls playing over iPhone-Speaker. Happens with my iPho...

Regular

Somtimes (can't savely reproduce) if you disconnect the USB-Audio (form BMW Car) Spotify wont stop playing Music. Even if you force close the app and/or press Stop on the iOS LockScreen Spotify keepl...

710 Views

0 replies

0 likes

  • 710 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution iPhone screen locking while playing and connected to charger

iPhone screen locks while plugged in, I’d like to see album art and song title while I drive but it automatically locks after 2 minutes even though it’s plugged in.

Casual Listener

iPhone screen locks while plugged in, I’d like to see album art and song title while I drive but it automatically locks after 2 minutes even though it’s plugged in.

uresam

Regular

47997 Views

141 replies

79 likes

iOS
  • 47997 Views
  • 141 replies
  • 79 likes

Solved!! Ford Sync streaming Spotify Radio issues

I just recently updated my Ford Sync to v 3.5.1 bt4t-14d546-ag. This update seems to have fixed the track ID issues that swere common before but I know have a worse problem. It appears that when I am streaming from Spotify radio it will automatically...

Casual Listener

I just recently updated my Ford Sync  to v 3.5.1 bt4t-14d546-ag. This update seems to have fixed the track ID issues that swere common before but I know have a worse problem. It appears that whe...

MilanSVK

Visitor

19385 Views

20 replies

1 likes

  • 19385 Views
  • 20 replies
  • 1 likes

Repeat Playlist on Spotify Mobile gone

PlanFreeCountryUSADeviceiPhone 8Operating SystemiOS 13.1 My Question or IssueHello! On my Spotify mobile app, there is no longer a repeat playlist button. I tried tapping the three dots in the corner but it still wasn't there.

Casual Listener

Plan Free Country USA Device iPhone 8 Operating System iOS 13.1   My Question or Issue Hello! On my Spotify mobile app, there is no longer a repeat playlist button. I tried tapping the...

Loxer

Community Legend

2423 Views

3 replies

0 likes

  • 2423 Views
  • 3 replies
  • 0 likes

New Releases playlist in browse not updating

The Spotify New Releases album playlist that updates every Friday has stopped doing so. Found under the browse tab. Have travelled recently if it could have gotten confused with countries and licensing etc? Any suggestions?PlanPremiumCountryNew Zeala...

Casual Listener

The Spotify New Releases album playlist that updates every Friday has stopped doing so. Found under the browse tab. Have travelled recently if it could have gotten confused with countries and licensi...

Loxer

Community Legend

1625 Views

3 replies

0 likes

  • 1625 Views
  • 3 replies
  • 0 likes

Local Files

My Question or IssueSo I have downloaded songs and put them in my local files on spotify. I tried to sync them to my phone but it doesn't work, when I googled the problem someone said to turn off the firewall on my computer, I turned it off and tried...

Visitor

  My Question or Issue So I have downloaded songs and put them in my local files on spotify. I tried to sync them to my phone but it doesn't work, when I googled the problem someone said to tu...

658 Views

0 replies

1 likes

  • 658 Views
  • 0 replies
  • 1 likes

Spotify Starts On its Own and Cant Be Turned Off

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

833 Views

2 replies

0 likes

  • 833 Views
  • 2 replies
  • 0 likes

Solved!! Bluetooth Earbuds only play out of one side at a time....

Plan - Premium USA Iphone XS MaxiOS 12.4.1 I just purchased new Bluetooth earbuds (Merkury E003T) and they work but only one at a time. When I select the device on my iPhone, I can only play out of one side or the other, not both at the same time. Yo...

Casual Listener

Plan - Premium  USA   Iphone XS Max iOS 12.4.1   I just purchased new Bluetooth earbuds (Merkury E003T) and they work but only one at a time. When I select the device on my iPhon...

eltoch

Composer

20942 Views

3 replies

0 likes

  • 20942 Views
  • 3 replies
  • 0 likes

Spotify stops after a few seconds on my iPhone. This breaks me appart! (pun intended)

Spotify stops playing, after a few seconds, on My iPhone 5s with the latest software update. I've noticed that it keeps playing, but with no sound. When I open the app, the time is still going - for a few seconds, then goes back to whatever time it s...

Newbie

Spotify stops playing, after a few seconds, on My iPhone 5s with the latest software update. I've noticed that it keeps playing, but with no sound. When I open the app, the time is still going - fo...

cxts

Visitor

10559 Views

4 replies

0 likes

  • 10559 Views
  • 4 replies
  • 0 likes

Superuser Contribution Won’t let me add anymore albums to my playlist

I’ve been adding albums to playlist I was trying to add another album to my playlist, but it does not show an option to do so. I know there was an option to add albums to playlists. Plz help.

Visitor

I’ve been adding albums to playlist I was trying to add another album to my playlist, but it does not show an option to do so. I know there was an option to add albums to playlists. Plz help.

Peter

Spotify Legend

1386 Views

3 replies

0 likes

  • 1386 Views
  • 3 replies
  • 0 likes

Can’t share song and playlist to instagram story

I can't share all of song to my ig story account. The last time that I've been shared is yesterday. I tried to reinstall both apps, restart the smartphone, log out both apps, still same error PlanPremiumCountryThailandDeviceiPhone SEOperating Systemi...

Casual Listener

I can't share all of song to my ig story account. The last time that I've been shared is yesterday. I tried to reinstall both apps, restart the smartphone, log out both apps, still same error  ...

Jacob

Community Legend

1250 Views

1 replies

3 likes

  • 1250 Views
  • 1 replies
  • 3 likes