Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30612 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95293 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424658 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293821 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I noticed that all of the songs on the descendants 3 sound track sounds tottally different compared to the songs on the movie, i noticed that pandora, shazam also changes up the song, I know its not a glitch becaue im a tech expert, please look into ...
I noticed that all of the songs on the descendants 3 sound track sounds tottally different compared to the songs on the movie, i noticed that pandora, shazam also changes up the song, I know its not ...
627 Views
0 replies
0 likes
I can’t play this song anymore - unbreakable - James Newton . PlanPremiumCountryMalaysia Device(iPhone X )Operating System(iOS 12) My Question or Issue
I can’t play this song anymore - unbreakable - James Newton . Plan Premium Country Malaysia Device (iPhone X ) Operating System (iOS 12) My Question or Issue
Community Legend
502 Views
1 replies
0 likes
PlanPremium Device(iPhone 8 Plus, iPhone 6S)Operating System(iOS 12.4.1) My Question or IssueThis never used to be an issue for me, but earlier this year, I’ve noticed a really annoying bug, in which if I was listening to music through Spotify, eithe...
Plan Premium Device (iPhone 8 Plus, iPhone 6S) Operating System (iOS 12.4.1) My Question or Issue This never used to be an issue for me, but earlier this year, I’ve noticed a r...
747 Views
0 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone 7+Operating SystemiOS 12 My Question or IssueScenario: I’m playing a Spotify playlist directly through my Bose SoundTouch speakers, then I open the app on my iPhone to use it as a remote. At this point I’m aske...
Plan Premium Country Australia Device iPhone 7+ Operating System iOS 12 My Question or Issue Scenario: I’m playing a Spotify playlist directly through my Bose SoundTouch sp...
Not applicable
3001 Views
6 replies
0 likes
Upon updating to iOS 13, the new Now Playing view in CarPlay has a bug where the album title is set in a larger font than the artist and song name. It's especially noticeable when two of the three are the same (self-titled albums). Apple Music doesn'...
Upon updating to iOS 13, the new Now Playing view in CarPlay has a bug where the album title is set in a larger font than the artist and song name. It's especially noticeable when two of the th...
1198 Views
0 replies
1 likes
PlanFree/PremiumCountryTurkeyDevice(iPhone 8+)Operating System(iOS 12) My Question or IssueI think that we should have more customization choices in the app, for example: when the background colour changes depending on the album cover, the bright col...
Plan Free/Premium Country Turkey Device (iPhone 8+) Operating System (iOS 12) My Question or Issue I think that we should have more customization choices in the app, for example: whe...
Composer
732 Views
1 replies
3 likes
Hello, My partner and I share a spotify account. When I’m at work and she’s using the account I get the Spotify screen on my iPhone and the Spotify app then over takes my Iwatch. I’ve tried closing the app however it still shows my partner listening ...
Hello, My partner and I share a spotify account. When I’m at work and she’s using the account I get the Spotify screen on my iPhone and the Spotify app then over takes my Iwatch. I’...
Community Legend
704 Views
1 replies
0 likes
Queue gets stuck like this often, even after quitting app. Trying to move song causes app to crash.PlanFree/PremiumCountry DeviceiPhone 8Operating System(iOS 12.4.1) My Question or Issue
Queue gets stuck like this often, even after quitting app. Trying to move song causes app to crash. Plan Free/Premium Country Device iPhone 8 Operating System (iOS 12.4.1) My ...
Community Legend
894 Views
1 replies
0 likes
Plan PremiumCountry Belgium Device Iphone SE/ Macbook airOperating SystemIOS12/ macOS Mojave I'ts not working on both devices. Tried reinstaling the app/ turning it on and of again. Problem both on wifi and 4G. Repeat option not on.
Plan Premium Country Belgium Device Iphone SE/ Macbook air Operating System IOS12/ macOS Mojave I'ts not working on both devices. Tried reinstaling the app/ turning it on...
Community Legend
1091 Views
3 replies
0 likes
PlanPremiumCountry USDeviceiPhone 8 PlusOperating SystemiOS 12.4.1 My Question or IssueI downloaded a song onto my computer and put it onto my playlists, I have made sure both my computer and phone were on the same Wifi; my spotify on my laptop was o...
Plan Premium Country US Device iPhone 8 Plus Operating System iOS 12.4.1 My Question or Issue I downloaded a song onto my computer and put it onto my playlists, I have made sur...
Casual Listener
811 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Recently played is gone now, even with “show recently played” turned on in settings.
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Casual Listener
1465 Views
4 replies
0 likes
PlanPremiumCountryUK DeviceiPhone 7Operating SystemIOS 12 My Question or IssueWhen listening to music through Spotify connect, editing the queue becomes virtually useless. If I remove a song from the queue, or swap its position, when the next song st...
Plan Premium Country UK Device iPhone 7 Operating System IOS 12 My Question or Issue When listening to music through Spotify connect, editing the queue becomes virtua...
537 Views
0 replies
1 likes
PremiumItalyiPhone SEiOS 12.3.1 when spotify is open, it often makes microphone (and speaker) shutting down after one second while using it in a third app (ex. Can’t talk with Siri, can’t send and LISTEN to audio in WhatsApp), both if music is playin...
Premium Italy iPhone SE iOS 12.3.1 when spotify is open, it often makes microphone (and speaker) shutting down after one second while using it in a third app (ex. Can’t talk with Siri, ca...
Newbie
923 Views
1 replies
1 likes
PlanPremiumCountry Deviceiphone 8Operating SystemiOS 12 My Question or IssueWhen I queue soms songs the last song I queued becomes invisible when I look at the queue. If I queue another song after the one that appears invisible, the prevously invisib...
Plan Premium Country Device iphone 8 Operating System iOS 12 My Question or Issue When I queue soms songs the last song I queued becomes invisible when I look at the queue. If...
Casual Listener
1587 Views
3 replies
1 likes
I should have logged in sooner to say this but: THANK YOU Spotify, for giving me back my alphebetical scroll bar! Happy Days again! It isn't fair to just come in only to complain. Please oh please leave that feature right where it's at. Thank you, jo...
I should have logged in sooner to say this but: THANK YOU Spotify, for giving me back my alphebetical scroll bar! Happy Days again! It isn't fair to just come in only to complain.&n...
369 Views
0 replies
1 likes
PlanFree/PremiumCountryGermanyDeviceMacbook Pro (mid 2014) iPhone XSOperating SystemmacOS 10.14.6iOS 12.4.1 I just got Spotify Premium yesterday. I created a new playlist on my macbook but it doesnt synchronize with the spotify on my iPhone. And now ...
Plan Free/Premium Country Germany Device Macbook Pro (mid 2014) iPhone XS Operating System macOS 10.14.6 iOS 12.4.1 I just got Spotify Premium yesterday. I created a new playl...
Visitor
1346 Views
9 replies
1 likes
Gostaria de ver uma modificação na aba “Artistas”, para que fosse possível ou retirar ou que nela fossem incluídos os artistas cujos álbuns fossem salvo na aba “álbuns”..PlanFPremiumCountryBrasilDeviceiPhone 8Operating SystemiOS 12 My Question or Iss...
Gostaria de ver uma modificação na aba “Artistas”, para que fosse possível ou retirar ou que nela fossem incluídos os artistas cujos álbuns fossem salvo na aba “álbuns”.. Plan FPremium Country Br...
341 Views
0 replies
0 likes
PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS 12 My Question or IssueMy spotify app has been (occasionally) super laggy since few weeks ago. At first it was just problem loading some playlists, but now it just takes forever to do anything whe...
Plan Premium Country US Device iPhone 8 Operating System iOS 12 My Question or Issue My spotify app has been (occasionally) super laggy since few weeks ago. At first it was just prob...
Spotify Star
4534 Views
3 replies
0 likes
PlanfreeCountryUSDeviceiPhone 6s+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan free Country US Device iPhone 6s+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
529 Views
1 replies
0 likes
PlanPremiumCountry USADeviceiPhone 6S+Operating SystemiOS 12.1.2 My Question or IssueI have playlists created on my Desktop PC. I clicked the "Download" button for the playlist in an attempt to make it available to sync to my iPhone.When I open Spoti...
Plan Premium Country USA Device iPhone 6S+ Operating System iOS 12.1.2 My Question or Issue I have playlists created on my Desktop PC. I clicked the "Download" button for ...
Spotify Legend
3451 Views
2 replies
0 likes
