Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68863 Views
16 replies
37 likes

68863 Views
16 replies
37 likes

Albums in my library are not found via search

This issue is present both on my up-to-date iphone 7 and macbook air. Both are connected to my premium spotify subscription. I am in the US. Hi all, I am an avid music listener, and prefer to listen to originals rather than remasters whenever possibl...

HndrdFlwrsBloom
Visitor
This issue is present both on my up-to-date iphone 7 and macbook air. Both are connected to my premium spotify subscription. I am in the US. Hi all, I am an avid music listene...
2019-08-02 7:17:27 PM
220 Views
0 replies
0 likes

220 Views
0 replies
0 likes

Spotify preventing other applications to play sound or use the mic

Device: iPhone XSiOS: 12.2Spotify version: 8.5.17.713 My Question or IssueSometimes I leave Spotify app to play something else but I can't. On Facebook, for instance, I try playing a video but it automatically stops after a very short period of time ...

felipedrumond
Regular
Device: iPhone XS iOS: 12.2 Spotify version: 8.5.17.713 My Question or Issue Sometimes I leave Spotify app to play something else but I can't. On Facebook, for instance, I try playing a v...
2019-08-02 2:16:36 AM
2019-08-02 7:04:40 PM
Russy_t
Casual Listener
959 Views
3 replies
0 likes

959 Views
3 replies
0 likes

Constant Skipping and Pausing

DeviceIphone XOperating SystemiOS 12.3.1 I've been looking around but haven't found a suitable solution for the following:I purchased Sennheiser CX 5.00i - In-ear headphones a while ago, but while listening to Spotify the music constantly pauses, ski...

Seller010_
Casual Listener
Device Iphone X Operating System iOS 12.3.1 I've been looking around but haven't found a suitable solution for the following: I purchased Sennheiser CX 5.00i - In-ear headphones a while ...
2019-08-01 11:40:33 AM
2019-08-02 6:02:38 PM
debww1969
Newbie
1019 Views
3 replies
0 likes

1019 Views
3 replies
0 likes

iOS Lock Screen Control Widget not Updating

PlanPremiumCountryUKDeviceiPhone XROperating SystemiOS 12.3.1 My Question or IssueThe issue in this topic (https://community.spotify.com/t5/iOS-iPhone-iPad/iOS-Lock-Screen-Control-Play-Pause-not-updating-when-paused-or/m-p/4714136) has not been resol...

Casket5
Visitor
Plan Premium Country UK Device iPhone XR Operating System iOS 12.3.1 My Question or Issue The issue in this topic (https://community.spotify.com/t5/iOS-iPhone-iPad/iOS-Lock-Screen-C...
2019-08-01 11:07:59 PM
2019-08-02 4:30:05 PM
kelsibm7
Visitor
808 Views
1 replies
1 likes

808 Views
1 replies
1 likes

Artists not showing up on iphone after update.

After I updated the spotify app on my phone, my artists are no longer showing up however i do have them on my laptop, how do i get these things synced?!?PremiumUSA DeviceiPhone X

onslow87
Visitor
After I updated the spotify app on my phone, my artists are no longer showing up however i do have them on my laptop, how do i get these things synced?!? Premium USA Device iPhone X &nbs...
2019-08-01 12:46:31 AM
2019-08-02 9:12:51 AM
Loxer
Community Legend
1609 Views
1 replies
0 likes

1609 Views
1 replies
0 likes

Solved!!Superuser Contribution full screen playlist causes screen to time out

PlanPremiumCountryUSA DeviceiPhone 6Operating SystemiOS 12 My Question or IssueI updated the app tp the latest version last night. Starting this morning (next time I used it), I noticed that if I leave the artwork view up while listening to a playlis...

futureboy623
Casual Listener
Plan Premium Country USA Device iPhone 6 Operating System iOS 12 My Question or Issue I updated the app tp the latest version last night. Starting this morning (next time I u...
2019-07-16 8:34:24 PM
2019-08-02 7:46:55 AM
Peter
Spotify Legend
2368 Views
10 replies
0 likes

2368 Views
10 replies
0 likes

The June 2019 UI is terrible and I will be going to Apple Music

PlanPremiumCountryUSADeviceiPhone 7Operating SystemIOS 10 My Question or IssueThe new User Interface is terrble and because of this update, I am stronly considering leaving Spotify for Apple Music, after 8 faithful years of paying for Spotify Premium...

jedjarman
Newbie
Plan Premium Country USA Device iPhone 7 Operating System IOS 10 My Question or Issue The new User Interface is terrble and because of this update, I am stronly considering leaving S...
2019-06-29 3:12:53 PM
2019-08-02 3:08:53 AM
lindytunes1
Music Fan
1728 Views
4 replies
11 likes

1728 Views
4 replies
11 likes

Copy a playlist

I want to copy an entire playlist and add it to a new one, but it seems that is only possible on a computer. Am I missing something?

-legolas21-
Newbie
I want to copy an entire playlist and add it to a new one, but it seems that is only possible on a computer. Am I missing something?
2017-02-03 4:01:59 AM
2019-08-01 9:47:46 PM
MadmanOnWheels
Roadie
426 Views
2 replies
0 likes

426 Views
2 replies
0 likes

Queue

PlanPremiumCountryArgentinaDevice(iPhone 8Operating SystemIOS 12.4 My Question or Issuewhen i add a song to the queue, it appears like its not avaiable. I cant move, remove or chosse it. When i add another song to the queue, now the new one appears “...

Malcolmcuthill
Visitor
Plan Premium Country Argentina Device (iPhone 8 Operating System IOS 12.4 My Question or Issue when i add a song to the queue, it appears like its not avaiable. I cant move, remove o...
2019-08-01 5:21:49 PM
2019-08-01 6:23:33 PM
Loxer
Community Legend
304 Views
1 replies
0 likes

304 Views
1 replies
0 likes

The Latin genre on the "browse all" section is not displaying all available playlists (IOS)

PlanPremiumCountryUSADeviceiPhone XMy Question or Issue The Latin genre on the "browse all" section is not displaying all available playlists just the top playlists on my IOS device. The playlists, however, are available on my PC application. Anyone ...

jlemm10
Casual Listener
Plan Premium Country USA Device iPhone X My Question or Issue The Latin genre on the "browse all" section is not displaying all available playlists just the top playlists on my IOS d...
2019-07-12 10:08:01 PM
2019-08-01 4:04:58 PM
daaags
Casual Listener
1451 Views
8 replies
6 likes

1451 Views
8 replies
6 likes

EQLZR

PlanPremiumCountry DeviceiPhone XOperating SystemiOS 12 My Question or IssueI’ve been trying to link my Spotify to this equalizer app but everytime I hit agree with linking it It just dosent happen it just feels like I’m just hitting a button over an...

Coldevilmonkey
Visitor
Plan Premium Country Device iPhone X Operating System iOS 12 My Question or Issue I’ve been trying to link my Spotify to this equalizer app but everytime I hit agree with link...
2019-08-01 9:48:33 AM
2019-08-01 11:21:18 AM
Loxer
Community Legend
1002 Views
1 replies
0 likes

1002 Views
1 replies
0 likes

Solved!! Playlists missing on phone after deleting Playlist Folders with nothing in it

PlanPremiumDeviceiPhone 8 PlusMy Question or IssueAfter adding playlist folders on the webapp (on Chrome on Windows), I saw that the changes I made to the order and sorting of playlists didn't really come through on my phone. Some playlists where sor...

Databass
Casual Listener
Plan Premium Device iPhone 8 Plus My Question or Issue After adding playlist folders on the webapp (on Chrome on Windows), I saw that the changes I made to the order and sorting of playlists did...
2019-07-24 4:15:44 PM
2019-08-01 11:17:51 AM
Databass
Casual Listener
744 Views
2 replies
0 likes

744 Views
2 replies
0 likes

Superuser Contribution Edit Playlist doesn't highlight current playing track anymore

PlanPremiumCountryGermanyDeviceiPhoneOperating SystemiOS 12 My Question or IssueUsually when you would edit a playlist while you are listening to it, the track you currently listening too would be highlighted green so you would find the track immedia...

django81
Casual Listener
Plan Premium Country Germany Device iPhone Operating System iOS 12 My Question or Issue Usually when you would edit a playlist while you are listening to it, the track you currently ...
2019-06-03 1:28:27 PM
2019-08-01 10:30:27 AM
Hintry
Visitor
1069 Views
3 replies
4 likes

1069 Views
3 replies
4 likes

Connect Spotify to receiver via app IPhone

PlanFree/PremiumCountryNetherlands Device(iPhone 6s)Operating System(iOS 10) My Question or IssueI live with my girlfriend and we both have an IPhone 6s through which we can play music via the Spotify app on our receiver. So we open the app, find a s...

MarinusvdEnde
Visitor
Plan Free/Premium Country Netherlands Device (iPhone 6s) Operating System (iOS 10) My Question or Issue I live with my girlfriend and we both have an IPhone 6s through whic...
2019-08-01 9:55:12 AM
409 Views
0 replies
0 likes

409 Views
0 replies
0 likes

Hi i have an iphone 7 ios 12.3.1 it cant play a full record because it jums to other songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Doviho1
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-08-01 5:42:10 AM
269 Views
0 replies
0 likes

269 Views
0 replies
0 likes

Spotify Mobile not letting me pick songs when connected to PC

Since the latest update on mobile Spotify hasn’t let me use my phone to pick what specific songs I want to listen to when connected to other devices, PS4 and PC. I’m just curious if that feature was removed or something, since it was easily one of th...

XiR0
Casual Listener
Since the latest update on mobile Spotify hasn’t let me use my phone to pick what specific songs I want to listen to when connected to other devices, PS4 and PC. I’m just curious if that feature was ...
2019-07-29 11:01:12 PM
2019-08-01 4:34:40 AM
XiR0
Casual Listener
3092 Views
4 replies
0 likes
missing feature
support

3092 Views
4 replies
0 likes

my spotify ui chaged

PlanPremiumDeviceiPhone XOperating SystemiOS12 My Question or Issue my ui just changed. now it only shows ‘playlists’ ‘artists’ and ‘albums’the albums only appear if they’re full saved and all my song went to a playlist called ‘liked songs’ that can’...

auratilis
Casual Listener
Plan Premium Device iPhone X Operating System iOS12 My Question or Issue my ui just changed. now it only shows ‘playlists’ ‘artists’ and ‘albums’ the albums only appea...
2019-03-07 9:23:17 PM
2019-07-31 8:47:56 PM
wyattlewis
Gig Goer
1115 Views
5 replies
3 likes

1115 Views
5 replies
3 likes

Podcast not playing certain episodes

PlanPremiumCountry DeviceiPhone 6SOperating SystemiOS 12.4 My Question or IssueI'm listening to Root of evil podcast and 3 of the episodes aren't working. Whenever I play it the time bar doesn't move and nothing plays. I've tried reinstalling spotify...

Honeybee123
Casual Listener
Plan Premium Country Device iPhone 6S Operating System iOS 12.4 My Question or Issue I'm listening to Root of evil podcast and 3 of the episodes aren't working. Whenever I pla...
2019-07-30 4:11:10 PM
2019-07-31 6:54:05 PM
Robert_W
Community Legend
682 Views
1 replies
1 likes

682 Views
1 replies
1 likes

Song stopped playing and I can’t play it now

PlanPremium CountryUSA Device(iPhone XS) Operating System(iOS 12.3.1) My Question or IssueI was listening to this song and all of a sudden it just stopped playing and now I can’t listen to it again.

Milesmrevera
Visitor
Plan Premium Country USA Device (iPhone XS) Operating System (iOS 12.3.1) My Question or Issue I was listening to this song and all of a sudden it jus...
2019-07-31 12:49:54 PM
2019-07-31 2:33:49 PM
Billy-J
Spotify Star
296 Views
1 replies
0 likes

296 Views
1 replies
0 likes

Spotify freezes and stops music playback after ads. Still. In late 2017.

See screenshot at: https://community.spotify.com/t5/Android/Spotify-Free-Freeze-on-Ads/m-p/1836010#M87634 This bug has been posted by many people for several years now. Could we get this prioritized with devs? It forces your customers to quit the app...

Mediocritus
Newbie
See screenshot at: https://community.spotify.com/t5/Android/Spotify-Free-Freeze-on-Ads/m-p/1836010#M87634 This bug has been posted by many people for several years now. Could ...
2017-10-30 8:24:37 AM
2019-07-30 11:16:29 PM
user-removed
Not applicable
1161 Views
1 replies
1 likes
angry
Crash
freeze
iOS
UX

1161 Views
1 replies
1 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts