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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43137 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108548 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1616 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301715 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127664 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

"Liked Songs" Playlist automatically updated with songs from newly downloaded albums?

PlanPremiumCountry iPhone 8Operating SystemiOS 12.3.1 My Question or IssueJust woke up to the "updated" ui and I have some concerns... I spend a lot of time in remote areas with spotty cell service so I almost exclusively shuffle/listen to all of my ...

Casual Listener

Plan Premium Country     iPhone 8 Operating System iOS 12.3.1   My Question or Issue Just woke up to the "updated" ui and I have some concerns...  I spend a lot of time ...

dfresh613

Casual Listener

10991 Views

7 replies

3 likes

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  • 3 likes

Local Files on iPhone App

PlanPremiumCountryUnited StatesDeviceiPhone 6s, Macbook Pro 2019 My Question or IssueI've followed all the directions for how to upload local files, but when I try to download the playlist on to my phone it says the playlist doesn't have any songs. T...

Visitor

  Plan Premium Country United States Device iPhone 6s, Macbook Pro 2019   My Question or Issue I've followed all the directions for how to upload local files, but when I try to dow...

612 Views

0 replies

0 likes

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Local Files Don't Show Up On Mobile

Details: premium plan on iOS 10 on an iPhone Xs/macOS sierraI understand how to port local files onto my phone from my computer, as i have successfully done it before, but now that I'm trying to do it again, the playlists I create to house the local ...

Visitor

Details: premium plan on iOS 10 on an iPhone Xs/macOS sierra I understand how to port local files onto my phone from my computer, as i have successfully done it before, but now that I'm trying to do...

Emilia_8

Community Legend

812 Views

1 replies

0 likes

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Solved!! number of downloaded tracks in my favorites playlist

I've 3 devices : iphone 6 plus => 2568 in my favorites playlisthuawei M5 => 2590 in my favorites playlistPC windows 10 => 2590 in my favorites playlistI should have the same number on all my devices.Thank you for helping

Casual Listener

I've 3 devices :  iphone 6 plus => 2568 in my favorites playlist huawei M5 => 2590 in my favorites playlist PC windows 10 => 2590 in my favorites playlist I should have th...

gifvert

Casual Listener

942 Views

2 replies

0 likes

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Spotify Radio not working

So I currently have Spotify premium family plan. I use on the iPhone X. I’ve noticed that when I go to radio, whether it be from and artist, song, or any Spotify radio, it turns Into a playlist. When I scroll all the way down, new songs will no longe...

Newbie

So I currently have Spotify premium family plan. I use on the iPhone X. I’ve noticed that when I go to radio, whether it be from and artist, song, or any Spotify radio, it turns Into a playlist. When...

Shuidong

Roadie

988 Views

1 replies

0 likes

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  • 1 replies
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Solved!! How can I use apple pass to pay for subscription ??

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Shuidong

Roadie

1536 Views

1 replies

0 likes

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  • 1 replies
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Downloads have gray arrow

PlanPremiumCountryUSADeviceIphone XROperating SystemiOS 12.4.1 My Question or IssueI am subscribed to several different playlists which I download at home over wifi. I make sure all the downloads complete. However, when I go out and about, the playli...

Casual Listener

Plan Premium Country USA Device Iphone XR Operating System iOS 12.4.1   My Question or Issue I am subscribed to several different playlists which I download at home over wifi.  I ...

Adolwyn

Newbie

3078 Views

2 replies

0 likes

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[iOS iPhone6s] TEAC Network player does no longer show up under available devices.

PlanPremiumCountryBelgiumDeviceiPhone 6sOperating SystemiOS 12.4.1My Question or IssueSince 1 or 2 months, the spotify app on my iPhone does no longer show our Teac NT-503 network player (home hifi).While I can connect to this device with the Teac ap...

Newbie

Plan Premium Country Belgium Device iPhone 6s Operating System iOS 12.4.1 My Question or Issue Since 1 or 2 months, the spotify app on my iPhone does no longer show our Teac NT-503 network p...

808 Views

0 replies

0 likes

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Superuser Contribution Next From: Songs, automatically changing.

Device: iPhone 6Subscription: PremiumCountry: U.S.Speakers: Bose Soundbar 300 W/Sub using WiFi connectivity. VideoVideo 2 All apps, phone, and speakers are fully updated to the latest software. Issue: You can get a better idea of the issue I’m talkin...

Casual Listener

  Device: iPhone 6 Subscription: Premium Country: U.S. Speakers: Bose Soundbar 300 W/Sub using WiFi connectivity.   Video Video 2   All apps, phone, and speakers are fully upd...

Peter

Spotify Legend

3779 Views

12 replies

0 likes

Bose
Bose soundtouch app
Next From: Songs
Soundbar 300
Spotify
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  • 12 replies
  • 0 likes

Spotify Connect and pulse Flex speakers

Premium accountCountry Canada Device: Iphone 8 Operating Systemios 12.4.1 My Question or Issue:Spotifiy Connect not longer works with my bluesound pulse flex speakers. I've tried everything - up dating software/ deleteing and re-installing and the ap...

Visitor

Premium account Country Canada   Device: Iphone 8   Operating System ios 12.4.1   My Question or Issue: Spotifiy Connect not longer works with my bluesound pulse flex spea...

924 Views

0 replies

1 likes

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iOS (iPad) Searchbox/navigation disappears in ‘Your library’

PlanFree/PremiumCountryNetherlandsDeviceIpad Air (2019)Operating SystemiOS 12 My Question or IssueFollowing a search for an album in ‘Your library’, the searchbox, sorting and navigation elements disappear from the top of the screen. Navigating back ...

Casual Listener

Plan Free/Premium Country Netherlands Device Ipad Air (2019) Operating System iOS 12   My Question or Issue Following a search for an album in ‘Your library’, the searchbox, sorting an...

0b5cur1ty

Casual Listener

695 Views

2 replies

0 likes

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Spotify Connect doesn't list Sonos Speaker

PlanPremium familyDeviceiPhone 8 PlusOperating SystemiOS 12.4.1 My Question or IssueI was able to use Spotify Connect on Sonos speakers until recently. With the current update, the Sonos speakers no longer show up under “DEVICES AVAILABLE” in the Spo...

Visitor

  Plan Premium family Device iPhone 8 Plus Operating System iOS 12.4.1   My Question or Issue I was able to use Spotify Connect on Sonos speakers until recently. With the current u...

TeeJayPeeps

Casual Listener

1034 Views

2 replies

2 likes

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Can I have my musc downloaded on my iphone but streamed on my ipad?

Hey There I just purchased a 6th gen ipad and I have all my main music downlaoded on spotify on my iphone XR. I want to have my Ipad always stream my music it is only 32Gb data+wife so i dont want it get filled up right away with the music i have dow...

Visitor

Hey There   I just purchased a 6th gen ipad and I have all my main music downlaoded on spotify on my iphone XR.    I want to have my Ipad always stream my music it is only 32Gb dat...

OneByBoo

Roadie

616 Views

1 replies

0 likes

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  • 1 replies
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Shuffle All Songs

Hello, Why in the latest update have you removed the function to shuffle all songs? I don’t want to set up a playlist of all my songs, that’s daft. looks like Apple Music here I come PlanPremiumCountry uk DeviceIPhone Xios 12 My Question or Issue

Casual Listener

Hello,   Why in the latest update have you removed the function to shuffle all songs?   I don’t want to set up a playlist of all my songs, that’s daft.   looks like Apple Music h...

user-removed

Not applicable

5303 Views

10 replies

15 likes

shuffle
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  • 15 likes

2019 Update wth

PlanPremiumCountryUSADeviceiPhone 8+Operating SystemiOS 12.2 My Question or IssueAdmittedly, I've been using Apple Music a bit more, and I'm late to the update party. My library is trash now. I used to be able to view EVERYTHING in the album view, ev...

Casual Listener

Plan Premium Country USA Device iPhone 8+ Operating System iOS 12.2   My Question or Issue Admittedly, I've been using Apple Music a bit more, and I'm late to the update party. My libr...

MURPKE

Visitor

1447 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

Music sounds different

I noticed that all of the songs on the descendants 3 sound track sounds tottally different compared to the songs on the movie, i noticed that pandora, shazam also changes up the song, I know its not a glitch becaue im a tech expert, please look into ...

Composer

I noticed that all of the songs on the descendants 3 sound track sounds tottally different compared to the songs on the movie, i noticed that pandora, shazam also changes up the song, I know its not ...

646 Views

0 replies

0 likes

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  • 0 replies
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I used to be able to play Unbreakable theme by James Newton .. now I can’t

I can’t play this song anymore - unbreakable - James Newton . PlanPremiumCountryMalaysia Device(iPhone X )Operating System(iOS 12) My Question or Issue

Casual Listener

I can’t play this song anymore - unbreakable - James Newton .  Plan Premium Country Malaysia  Device (iPhone X ) Operating System (iOS 12)   My Question or Issue  

Loxer

Community Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
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[iPhone] When Spotify isn’t playing, the lock screen music control still stays up

PlanPremium Device(iPhone 8 Plus, iPhone 6S)Operating System(iOS 12.4.1) My Question or IssueThis never used to be an issue for me, but earlier this year, I’ve noticed a really annoying bug, in which if I was listening to music through Spotify, eithe...

Visitor

Plan Premium   Device (iPhone 8 Plus, iPhone 6S) Operating System (iOS 12.4.1)   My Question or Issue This never used to be an issue for me, but earlier this year, I’ve noticed a r...

767 Views

0 replies

0 likes

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Superuser Contribution “Now playing” not in sync with Bose SoundTouch speakers

PlanPremiumCountryAustraliaDeviceiPhone 7+Operating SystemiOS 12 My Question or IssueScenario: I’m playing a Spotify playlist directly through my Bose SoundTouch speakers, then I open the app on my iPhone to use it as a remote. At this point I’m aske...

Visitor

Plan Premium Country Australia Device iPhone 7+ Operating System iOS 12   My Question or Issue Scenario: I’m playing a Spotify playlist directly through my Bose SoundTouch sp...

user-removed

Not applicable

3141 Views

6 replies

0 likes

Bose
remote
soundtouch
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  • 6 replies
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CarPlay Album Name Font Size (it's too big)

Upon updating to iOS 13, the new Now Playing view in CarPlay has a bug where the album title is set in a larger font than the artist and song name. It's especially noticeable when two of the three are the same (self-titled albums). Apple Music doesn'...

Visitor

Upon updating to iOS 13, the new Now Playing view in CarPlay has a bug where the album title is set in a larger font than the artist and song name.  It's especially noticeable when two of the th...

1217 Views

0 replies

1 likes

iOS
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  • 1 likes