Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36847 Views

40 replies

10 likes

  • 36847 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102289 Views

115 replies

12 likes

Other
  • 102289 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1293 Views

0 replies

0 likes

iOS
  • 1293 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298969 Views

61 replies

16 likes

  • 298969 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125713 Views

19 replies

38 likes

  • 125713 Views
  • 19 replies
  • 38 likes

CarPlay Album Name Font Size (it's too big)

Upon updating to iOS 13, the new Now Playing view in CarPlay has a bug where the album title is set in a larger font than the artist and song name. It's especially noticeable when two of the three are the same (self-titled albums). Apple Music doesn'...

Visitor

Upon updating to iOS 13, the new Now Playing view in CarPlay has a bug where the album title is set in a larger font than the artist and song name.  It's especially noticeable when two of the th...

1206 Views

0 replies

1 likes

iOS
  • 1206 Views
  • 0 replies
  • 1 likes

MORE CUSTOMIZATION OPTIONS + USERNAMES

PlanFree/PremiumCountryTurkeyDevice(iPhone 8+)Operating System(iOS 12) My Question or IssueI think that we should have more customization choices in the app, for example: when the background colour changes depending on the album cover, the bright col...

Visitor

Plan Free/Premium Country Turkey Device (iPhone 8+) Operating System (iOS 12)   My Question or Issue I think that we should have more customization choices in the app, for example: whe...

AppleG

Composer

766 Views

1 replies

3 likes

  • 766 Views
  • 1 replies
  • 3 likes

Spotify showing up on IPhone

Hello, My partner and I share a spotify account. When I’m at work and she’s using the account I get the Spotify screen on my iPhone and the Spotify app then over takes my Iwatch. I’ve tried closing the app however it still shows my partner listening ...

Visitor

Hello,   My partner and I share a spotify account. When I’m at work and she’s using the account I get the Spotify screen on my iPhone and the Spotify app then over takes my Iwatch.   I’...

Loxer

Community Legend

713 Views

1 replies

0 likes

  • 713 Views
  • 1 replies
  • 0 likes

Queue glitch, song slides up but gets stuck over current

Queue gets stuck like this often, even after quitting app. Trying to move song causes app to crash.PlanFree/PremiumCountry DeviceiPhone 8Operating System(iOS 12.4.1) My Question or Issue

Visitor

Queue gets stuck like this often, even after quitting app. Trying to move song causes app to crash. Plan Free/Premium Country   Device iPhone 8 Operating System (iOS 12.4.1)   My ...

Loxer

Community Legend

900 Views

1 replies

0 likes

  • 900 Views
  • 1 replies
  • 0 likes

Autoplay not working on MAC and IOS when enabled

Plan PremiumCountry Belgium Device Iphone SE/ Macbook airOperating SystemIOS12/ macOS Mojave I'ts not working on both devices. Tried reinstaling the app/ turning it on and of again. Problem both on wifi and 4G. Repeat option not on.

Music Fan

  Plan Premium Country Belgium   Device Iphone SE/ Macbook air Operating System IOS12/ macOS Mojave   I'ts not working on both devices. Tried reinstaling the app/ turning it on...

Loxer

Community Legend

1113 Views

3 replies

0 likes

  • 1113 Views
  • 3 replies
  • 0 likes

Spotify not downloading local files onto iPhone 8

PlanPremiumCountry USDeviceiPhone 8 PlusOperating SystemiOS 12.4.1 My Question or IssueI downloaded a song onto my computer and put it onto my playlists, I have made sure both my computer and phone were on the same Wifi; my spotify on my laptop was o...

Casual Listener

Plan Premium Country  US Device iPhone 8 Plus Operating System iOS 12.4.1   My Question or Issue I downloaded a song onto my computer and put it onto my playlists, I have made sur...

Magknum

Casual Listener

824 Views

2 replies

0 likes

  • 824 Views
  • 2 replies
  • 0 likes

Recently played gone.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Recently played is gone now, even with “show recently played” turned on in settings.

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

sdb92

Casual Listener

1483 Views

4 replies

0 likes

  • 1483 Views
  • 4 replies
  • 0 likes

Spotify Connect (to Sonos) re-shuffles the queue if I add a song to it

PlanPremiumCountryUK DeviceiPhone 7Operating SystemIOS 12 My Question or IssueWhen listening to music through Spotify connect, editing the queue becomes virtually useless. If I remove a song from the queue, or swap its position, when the next song st...

Casual Listener

  Plan Premium Country UK   Device iPhone 7 Operating System IOS 12   My Question or Issue When listening to music through Spotify connect, editing the queue becomes virtua...

550 Views

0 replies

1 likes

  • 550 Views
  • 0 replies
  • 1 likes

Microphone and audio reproduction problem with other apps

PremiumItalyiPhone SEiOS 12.3.1 when spotify is open, it often makes microphone (and speaker) shutting down after one second while using it in a third app (ex. Can’t talk with Siri, can’t send and LISTEN to audio in WhatsApp), both if music is playin...

Visitor

Premium Italy iPhone SE iOS 12.3.1   when spotify is open, it often makes microphone (and speaker) shutting down after one second while using it in a third app (ex. Can’t talk with Siri, ca...

robbyfrog

Newbie

945 Views

1 replies

1 likes

  • 945 Views
  • 1 replies
  • 1 likes

Superuser Contribution bug: queue not showing the last song queued

PlanPremiumCountry Deviceiphone 8Operating SystemiOS 12 My Question or IssueWhen I queue soms songs the last song I queued becomes invisible when I look at the queue. If I queue another song after the one that appears invisible, the prevously invisib...

Casual Listener

Plan Premium Country   Device iphone 8 Operating System iOS 12   My Question or Issue When I queue soms songs the last song I queued becomes invisible when I look at the queue. If...

sacrificednati

Casual Listener

1616 Views

3 replies

1 likes

bug
queue
Queue bug
  • 1616 Views
  • 3 replies
  • 1 likes

Yes, I'm Happy Now: Alphabetical Scroll Bar

I should have logged in sooner to say this but: THANK YOU Spotify, for giving me back my alphebetical scroll bar! Happy Days again! It isn't fair to just come in only to complain. Please oh please leave that feature right where it's at. Thank you, jo...

Casual Listener

I should have logged in sooner to say this but:  THANK YOU Spotify, for giving me back my alphebetical scroll bar!  Happy Days again!  It isn't fair to just come in only to complain.&n...

377 Views

0 replies

1 likes

  • 377 Views
  • 0 replies
  • 1 likes

Problem with Playlist

PlanFree/PremiumCountryGermanyDeviceMacbook Pro (mid 2014) iPhone XSOperating SystemmacOS 10.14.6iOS 12.4.1 I just got Spotify Premium yesterday. I created a new playlist on my macbook but it doesnt synchronize with the spotify on my iPhone. And now ...

Regular

Plan Free/Premium Country Germany Device Macbook Pro (mid 2014)  iPhone XS Operating System macOS 10.14.6 iOS 12.4.1   I just got Spotify Premium yesterday. I created a new playl...

Stumblers

Visitor

1437 Views

9 replies

1 likes

  • 1437 Views
  • 9 replies
  • 1 likes

Modificação na aba “Artistas”

Gostaria de ver uma modificação na aba “Artistas”, para que fosse possível ou retirar ou que nela fossem incluídos os artistas cujos álbuns fossem salvo na aba “álbuns”..PlanFPremiumCountryBrasilDeviceiPhone 8Operating SystemiOS 12 My Question or Iss...

Visitor

Gostaria de ver uma modificação na aba “Artistas”, para que fosse possível ou retirar ou que nela fossem incluídos os artistas cujos álbuns fossem salvo na aba “álbuns”.. Plan FPremium Country Br...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Spotify App Super Slow for iOS

PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS 12 My Question or IssueMy spotify app has been (occasionally) super laggy since few weeks ago. At first it was just problem loading some playlists, but now it just takes forever to do anything whe...

Casual Listener

Plan Premium Country US Device iPhone 8 Operating System iOS 12   My Question or Issue My spotify app has been (occasionally) super laggy since few weeks ago. At first it was just prob...

Billy-J

Spotify Star

4545 Views

3 replies

0 likes

  • 4545 Views
  • 3 replies
  • 0 likes

My playlist keeps playing suggested songs even after turning off auto play

PlanfreeCountryUSDeviceiPhone 6s+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan free Country US Device iPhone 6s+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unavailable songs not showing up in Playlists

PlanPremiumCountry USADeviceiPhone 6S+Operating SystemiOS 12.1.2 My Question or IssueI have playlists created on my Desktop PC. I clicked the "Download" button for the playlist in an attempt to make it available to sync to my iPhone.When I open Spoti...

Casual Listener

Plan Premium Country  USA Device iPhone 6S+ Operating System iOS 12.1.2   My Question or Issue I have playlists created on my Desktop PC. I clicked the "Download" button for ...

Katerina

Spotify Legend

3542 Views

2 replies

0 likes

  • 3542 Views
  • 2 replies
  • 0 likes

Solved!! Queue Shortcut Not Working

PlanPremiumCountryUnited StatesDeviceiPhone XROperating SystemiOS 12.4.1 My Question or IssueHello! I've been having an issue where the queue shortcut does not work. On my phone, I can swipe to the right to put a song on my queue and I've gotten into...

Casual Listener

  Plan Premium Country United States Device iPhone XR Operating System iOS 12.4.1  My Question or Issue Hello! I've been having an issue where the queue shortcut does not work. On...

Loxer

Community Legend

1772 Views

3 replies

0 likes

  • 1772 Views
  • 3 replies
  • 0 likes

Continous Facebook account issues

I currently have an account I created using an email. I had cancelled my subscription. I came back and my user name was a number. I have tried all the work arounds, and honestly, if I have to create a brand new account to change my name, I will just ...

Casual Listener

I currently have an account I created using an email. I had cancelled my subscription. I came back and my user name was a number. I have tried all the work arounds, and honestly, if I have to create ...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

First song in playlist always plays twice

Premium/USAiPhone 6 and Macbook Pro desktop (running Yosemite) My Question or IssueNo matter how I start a playlist, the first song in the playlist always plays twice.

Visitor

Premium/USA iPhone 6 and Macbook Pro desktop (running Yosemite)   My Question or Issue No matter how I start a playlist, the first song in the playlist always plays twice.

Loxer

Community Legend

656 Views

1 replies

1 likes

  • 656 Views
  • 1 replies
  • 1 likes

Solved!! Wipe All Liked Songs

Hello, I’m using Spotify Premium on an iPhone 8. I went through albums I don’t want anymore and pressed the unlike all songs button as well as unlike the album. The major issue is this new update has ruined everything and the songs I tried removing a...

Visitor

Hello, I’m using Spotify Premium on an iPhone 8. I went through albums I don’t want anymore and pressed the unlike all songs button as well as unlike the album. The major issue is this new update has...

Loxer

Community Legend

1264 Views

1 replies

0 likes

  • 1264 Views
  • 1 replies
  • 0 likes