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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30393 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94937 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

985 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293745 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123706 Views

19 replies

38 likes

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Solved!! Queue Shortcut Not Working

PlanPremiumCountryUnited StatesDeviceiPhone XROperating SystemiOS 12.4.1 My Question or IssueHello! I've been having an issue where the queue shortcut does not work. On my phone, I can swipe to the right to put a song on my queue and I've gotten into...

Casual Listener

  Plan Premium Country United States Device iPhone XR Operating System iOS 12.4.1  My Question or Issue Hello! I've been having an issue where the queue shortcut does not work. On...

Loxer

Community Legend

1745 Views

3 replies

0 likes

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Continous Facebook account issues

I currently have an account I created using an email. I had cancelled my subscription. I came back and my user name was a number. I have tried all the work arounds, and honestly, if I have to create a brand new account to change my name, I will just ...

Casual Listener

I currently have an account I created using an email. I had cancelled my subscription. I came back and my user name was a number. I have tried all the work arounds, and honestly, if I have to create ...

333 Views

0 replies

0 likes

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First song in playlist always plays twice

Premium/USAiPhone 6 and Macbook Pro desktop (running Yosemite) My Question or IssueNo matter how I start a playlist, the first song in the playlist always plays twice.

Visitor

Premium/USA iPhone 6 and Macbook Pro desktop (running Yosemite)   My Question or Issue No matter how I start a playlist, the first song in the playlist always plays twice.

Loxer

Community Legend

635 Views

1 replies

1 likes

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Solved!! Wipe All Liked Songs

Hello, I’m using Spotify Premium on an iPhone 8. I went through albums I don’t want anymore and pressed the unlike all songs button as well as unlike the album. The major issue is this new update has ruined everything and the songs I tried removing a...

Visitor

Hello, I’m using Spotify Premium on an iPhone 8. I went through albums I don’t want anymore and pressed the unlike all songs button as well as unlike the album. The major issue is this new update has...

Loxer

Community Legend

1230 Views

1 replies

0 likes

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  • 1 replies
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Adding songs to my playlist

Hi there. I want to add songs to my existing playlist. As i have many playlists i need them being sortet alpabethical. But there is no button to sort them by title album or whatever. Strange is that in my overview of all playlists i can sort them by ...

Visitor

Hi there. I want to add songs to my existing playlist. As i have many playlists i need them being sortet alpabethical. But there is no button to sort them by title album or whatever.  Strange i...

Loxer

Community Legend

407 Views

1 replies

0 likes

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Autoplay is gone

PlanPremiumCountryLithuaniaDeviceiPhone 8Operating SystemiOS 12.4.1 So lately I’ve noticed that autoplay (playing similar songs after the playlist songs finish) is not working anymore, so I checked my settings and the toggle button autoplay was green...

Casual Listener

  Plan Premium Country Lithuania Device iPhone 8 Operating System iOS 12.4.1   So lately I’ve noticed that autoplay (playing similar songs after the playlist songs finish) is not ...

Loxer

Community Legend

1193 Views

3 replies

0 likes

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Last.fm stopping scrobbling for days from Spotify.

Hello I had an issue with scrobbles not posting to last.fm. I tried everything and gave up and made new last.fm and Spotify. This worked briefly. But now it has stopped again.I have:deleted Spotify app and reinstalled.Done any needed update on Spotif...

Casual Listener

Hello   I had an issue with scrobbles not posting to last.fm. I tried everything and gave up and made new last.fm and Spotify. This worked briefly. But now it has stopped again. I have: dele...

Starrytales

Casual Listener

1207 Views

2 replies

0 likes

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Alphabetical scroll bar

PlanPremiumCountryUSDeviceiPhone XS MaxOperating SystemiOS 12 When are you adding the alphabetical scroll bar back to the iOS app? You've ruined the UI with the lastest update, so at least add a helpfull feature back so we can find our songs quickly.

Regular

Plan Premium Country US Device iPhone XS Max Operating System iOS 12   When are you adding the alphabetical scroll bar back to the iOS app? You've ruined the UI with the lastest up...

Nondre

Newbie

1018 Views

2 replies

12 likes

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Turning ”Genious” OFF?

Hello! I have been using spotify since the beginning and I have loved it so far, but the genious ”feature” is really starting to annoy me. Why is it mandatory to keep it ON? If I just wanna see the lyrics this feature will force me to educate myself ...

Visitor

Hello!   I have been using spotify since the beginning and I have loved it so far, but the genious ”feature” is really starting to annoy me. Why is it mandatory to keep it ON? If I just wanna ...

430 Views

0 replies

1 likes

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Spotify API Not sending remote connection callback event after upgrading to latest Spotify app

PremiumCountry USA Device(iPhone XOperating System(OS 12 My Question or IssueI upgraded the Spotify App on my iPhone. After the Spotify API stopped sending the appRemoteDidEstablishConnection notification.

Newbie

Premium Country USA   Device (iPhone X Operating System (OS 12   My Question or Issue I upgraded the Spotify App on my iPhone. After the Spotify API stopped sending the appRem...

Loxer

Community Legend

719 Views

1 replies

0 likes

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  • 1 replies
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Problems with playlists

PlanPremiumCountryUSADeviceiPhone 8Operating Systemios 12.4 My Question or IssueRecently started program. When I book up the spotify app, it automatically starts playing from a playlist that is not mine. Plays random **bleep** that I would never list...

Visitor

  Plan Premium Country USA Device iPhone 8 Operating System ios 12.4   My Question or Issue Recently started program.  When I book up the spotify app, it automatically start...

Emilia_8

Community Legend

586 Views

2 replies

0 likes

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Why i can't play downloaded music while being offline?

Why i can't play downloaded music while being offline?PlanPremiumCountryEstiniaDeviceIPhone SEOperating SystemIOS My Question or IssueWhy i can't play downloaded music while being offline? As soon as being online, everyhting is fine, but while being ...

Visitor

Why i can't play downloaded music while being offline? Plan Premium Country Estinia Device IPhone SE Operating System IOS   My Question or Issue Why i can't play downloaded music whil...

Loxer

Community Legend

563 Views

1 replies

0 likes

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Spotify won’t allow other audio to play on Bluetooth

Spotify works fine until I want to play audio from some other source in my car. Like say YouTube. When I start something on YouTube, Spotify stops for a second, then starts up again. Not allowing YouTube to play its audio. PlanFree/PremiumCountry Dev...

Visitor

Spotify works fine until I want to play audio from some other source in my car. Like say YouTube. When I start something on YouTube, Spotify stops for a second, then starts up again. Not allowing You...

553 Views

0 replies

0 likes

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Solved!! iPhone Spotify wont play on speaker

PlanFreeCountryUSDeviceiPhone SEOperating System(iOS 12) My Question or IssueRecently my Spotify app has been glitching when I try to play music with my iPhone connected to a speaker by Bluetooth or AUX cord. It wil play music on the external speaker...

Newbie

Plan Free Country US Device iPhone SE Operating System (iOS 12)   My Question or Issue Recently my Spotify app has been glitching when I try to play music with my iPhone connected to a...

Manbearpiet

Newbie

4055 Views

2 replies

1 likes

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  • 2 replies
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Airpods 2 weird behaving

PlanPremiumDevice(iPhone XS MAX)Operating System(iOS 12.) Hi, I have recently started using Spotify with my airpods and there is a behaving that is different then default airpods behaviour. Apple officially says: "AirPods also pause and resume playba...

Newbie

Plan Premium Device (iPhone XS MAX) Operating System (iOS 12.)     Hi,   I have recently started using Spotify with my airpods and there is a behaving that is different then ...

607 Views

0 replies

0 likes

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App crashing on iPhone X

PlanPremiumCountryAUSDeviceIPhone X Operating SystemiOS 12.4 upon updating the app on my phone the app now keeps crashing every time I try to skip songs. I have tried turning off the phone, updating the app, deleting the app and reloading. The app se...

Casual Listener

  Plan Premium Country AUS Device IPhone X  Operating System iOS 12.4   upon updating the app on my phone the app now keeps crashing every time I try to skip songs. I have tr...

kurata

Casual Listener

3368 Views

11 replies

3 likes

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Superuser Contribution Play "local files" on my mobile device

My Question or IssueWhat's the easiest way to be able to play "local files" that reside on my desktop device on my mobile? After bringing them in to the desktop Spotify client as a playlist I'm able to play them there, and the playlist appears on my ...

Visitor

My Question or Issue What's the easiest way to be able to play "local files" that reside on my desktop device on my mobile? After bringing them in to the desktop Spotify client as a playlist I'm abl...

Guido

Spotify Legend

704 Views

1 replies

0 likes

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Solved!!Superuser Contribution Abspielen funktioniert offline nicht

PlanPremiumCountryGermanyDevice(iPhone 6S)Operating System(iOS 10 My Question or IssueHeruntergeladene Titel (Musik) können offline trotz Premium- Mitgliedschaft nicht abgespielt werden. Bei heruntergeladenen Podcasts funktioniert allerdings auch off...

Newbie

  Plan Premium Country Germany Device (iPhone 6S) Operating System (iOS 10   My Question or Issue Heruntergeladene Titel (Musik) können offline trotz Premium- Mitgliedschaft nich...

Guido

Spotify Legend

36694 Views

1 replies

0 likes

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Iphone is taking over

I have a Premium for family account. When my wife is at home listening to spotify via the Ipad I can see it on my Iphone. But when I step in my car at work and connect my Iphone via bluetooth with the carkit, my Iphone is taking over spotify. So sudd...

Visitor

I have a Premium for family account. When my wife is at home listening to spotify via the Ipad I can see it on my Iphone. But when I step in my car at work and connect my Iphone via bluetooth with th...

443 Views

0 replies

0 likes

  • 443 Views
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  • 0 likes