Ford Sync streaming Spotify Radio issues

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Ford Sync streaming Spotify Radio issues

MatDHan
Casual Listener

I just recently updated my Ford Sync  to v 3.5.1 bt4t-14d546-ag. This update seems to have fixed the track ID issues that swere common before but I know have a worse problem. It appears that when I am streaming from Spotify radio it will automatically skip to the next song if the buffer gets low. I noticed that certain songs would skip at the same exact time every time they came up to play. This time could be 20 seconds into the song or 2 minutes into the song. So I decided to delete the application because this is the only way I know how to delete the cache and now the majority of the songs will play less than 30 seconds and then skip to the next song. I really enjoy Spotify but the main reason I have it is because I think this is a great alternative to SiriusXM radio. I would appreciate it is some one could take a look at this. 

 

iPhone 4s v 6.0.1

AT&T

Spotify premium 0.5.9.10 settings set to stream at normal setting

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Re: Ford Sync streaming Spotify Radio issues

MatDHan
Casual Listener
I just thought I would give an update. I changed the stream and sync levels to high and I also changed turned off the gapless playback. These changes seem to have fixed the issues.

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Re: Ford Sync streaming Spotify Radio issues

MilanSVK
Visitor
Found pretty easy fix to this issue. I was never able to find the solution to play the music from Spotify using USB cable connection with my iPhone and although using some workaround steps the phone managed to play few songs from Spotify without skipping, eventually sooner or later the skipping started again.

I just bought this wireless dongle (link below) and it solved the issue for me. And it only took me 2 years to find that solution :)))

I just tested it in my Ford today, so far it works without any issue, no skipping of songs, able to fully manage the music directly from Spotify on my phone.

Btw, I have Ford Focus 2013 and iPhone 8. Hope it helps and I made your day as I just made mine :)

Take care,

Milan

https://www.ebay.com/itm/USB-Wireless-Bluetooth5-0-Stereo-Audio-Music-Speaker-AUX-Receiver-Adapter-D...

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Solution!

Re: Ford Sync streaming Spotify Radio issues

MatDHan
Casual Listener
I just thought I would give an update. I changed the stream and sync levels to high and I also changed turned off the gapless playback. These changes seem to have fixed the issues.

View solution in original post

Re: Ford Sync streaming Spotify Radio issues

Eric1979
Casual Listener

Having the same problem. I'm going to try the solution you posted and see if it works. Thanks for the update

Re: Ford Sync streaming Spotify Radio issues

MatDHan
Casual Listener
After a couple days with these settings it is much better but it still skips. I really believe that issue has to do with the buffer and cache within Spotify's software but if you look at other threads they say it is not their issue.

Re: Ford Sync streaming Spotify Radio issues

Eric1979
Casual Listener

That's unfortunate. I have a 2013 ford, so i havent updated the firmware, or spotify for that matter. it worked fine when I first got the vehicle, but just started suddenly skipping a few days ago. I cant fanthom what might have changed to bring about this behavior. I wonder if it will make any difference if you try playing playlists that are saved in "offline mode"

Re: Ford Sync streaming Spotify Radio issues

MatDHan
Casual Listener
I actually downloaded a couple playlists by WiFi and then turned Spotify to offline mode and played the playlists. As it turns out it does not matter, the tracks continue to skip randomly. I would not recommend updating the iOS Spotify app.

Re: Ford Sync streaming Spotify Radio issues

gemlarin
Casual Listener

Just Chiming in - same problem here, and the problem is new. It only started when the Spotify App was updated on my iPhone. I have not updated my Sync Firmware.

The problem is definately with Spotify, or at least with their mobile App. It has always had a buffering issue, but that issue never use to force song to completely skip on Ford Sync like it does now. It is almost like it is set on a song preview mode - songs play for about 15-20 seconds and then just skip to the next song.

Re: Ford Sync streaming Spotify Radio issues

T_Go
Newbie
I'm having the same problem, but it seems to have only started after updating the sync software. I have also tried it wil tracks in offline mode, and it still skips. Will try a USB cable instead of Bluetooth and see if that makes a difference. This really sucks, if I can't figure it out, I will most likely cancel spotify premium since I only really use it in the car.

Re: Ford Sync streaming Spotify Radio issues

borman2007
Newbie

I started having this same issue about 2 months ago. I'm not sure if it was right after updating the sync software, but it was shortly after. I haven't tried a USB cable yet.

 

T_Go, did you end up trying the USB cable? Did it fix the issue?

Re: Ford Sync streaming Spotify Radio issues

nicsomar
Newbie

I have a 2012 Explorer Limited with all the options. I always keep my Spotify software up-to-date as well as the Ford MyTouch software. The problem is definitely with the Spotify App and not the car. I have tried multiple iPhones and Droids via bluetooth and they all skip to the next song 30 seconds - 2 minutes in.

 

Hooking your phone up via USB will in fact solve the problem. However, this is an annoyance when making short drives around town when you need to take your phone with you!

 

The bluetooth stream worked fine with the previous version of the spotify app but now its back to the same skipping problem. 

 

I have reset the Ford MyTouch system and deleted and re-installed ther spotify app and has made no difference.

Ford MyTouch is already a miserable system and now I can't even listen to Spotify over bluetooth! Anyone in the market for a dark grey 2012 Explorer??

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