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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37118 Views

41 replies

10 likes

  • 37118 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102610 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299121 Views

61 replies

16 likes

  • 299121 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125818 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Queue repeats tracks!

Plan : PremiumFree/PremiumCountry: UK Device: Apple iMac Air(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: iOS(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I have noticed that when I create a queue that usually a...

Casual Listener

Plan : Premium Free/Premium Country: UK   Device: Apple iMac Air (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: iOS (iOS 10, Android Oreo, Windows 10,etc.) &n...

Loxer

Community Legend

1104 Views

3 replies

0 likes

ios player
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Downgrade the Ios application

PlanPremiumCountryTurkeyDevice(iPhone 6)Operating System(iOS 12.4.3) My Question or IssueHello Spotify has been automatically upgraded on my mobile. But I didn’t really like it. Is it possible to upgrade it I want to use the older version was way mor...

Casual Listener

  Plan Premium Country Turkey Device (iPhone 6) Operating System (iOS 12.4.3)   My Question or Issue Hello Spotify has been automatically upgraded on my mobile. But I didn’t real...

AeroZ

Composer

819 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Local files suddenly unplayable on iPhone

Local files are a huge headache for me and this has been an ongoing issue for over a year. I have followed every guide on how to sync and play my Local Files on my iPhone, and it has worked once but now it appears that the songs from my Local Files h...

Newbie

Local files are a huge headache for me and this has been an ongoing issue for over a year. I have followed every guide on how to sync and play my Local Files on my iPhone, and it has worked once but ...

601 Views

0 replies

1 likes

  • 601 Views
  • 0 replies
  • 1 likes

shuffle all songs from artist I follow

why is there no way to just play songs in a shuffle like way of all the artist I follow up. please add this feature. People have been asking about it for years it looks on various boards and the response seems to be wait for an up vote. Why dont your...

Casual Listener

why is there no way to  just play songs in a shuffle like way of all the artist I follow up.  please add this feature.     People have been asking about it for years it loo...

482 Views

0 replies

2 likes

  • 482 Views
  • 0 replies
  • 2 likes

Spotify randomly plays music when I'm trying to SLEEP

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 13.1.3 My Question or IssueSo, yesterday I went to bed with my phone on the table next to me. I was sleeping peacefully until I was woken up by random music playing very loudly at 5 in the mornin...

Visitor

Plan Premium Country USA Device iPhone 8 Operating System iOS 13.1.3   My Question or Issue So, yesterday I went to bed with my phone on the table next to me. I was sleeping peacefully...

OneByBoo

Roadie

2475 Views

1 replies

0 likes

  • 2475 Views
  • 1 replies
  • 0 likes

Bug when reordering songs

Spotify iOS queue drag & drop issues

Community Legend

Spotify iOS queue drag & drop issues

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Discover Weekly Gone

PlanFreeCountryUSADeviceiPhone Xr Operating SystemiOS 13.2.3 Hey, this is my second time posting because I still didn’t fix my issue. My discover weekly is gone, any I really tried everything to find it, but I just couldn’t. Any help?

Visitor

  Plan Free Country USA Device iPhone Xr  Operating System iOS 13.2.3   Hey, this is my second time posting because I still didn’t fix my issue. My discover weekly is gone, a...

user-removed

Not applicable

1900 Views

4 replies

0 likes

  • 1900 Views
  • 4 replies
  • 0 likes

Previous Song Button on Lock Screen - iPhone

For some unknown reason on Lock Screen there is No Previous Song Button. I don't know what is the idea behind this since the main controls that have been there for decades are Previous, Play/Pause, Next. Any ideas how to replace the Hamburger Menu wi...

Regular

For some unknown reason on Lock Screen there is No Previous Song Button.  I don't know what is the idea behind this since the main controls that have been there for decades are Previous, Play/P...

martinsharkov

Regular

5597 Views

3 replies

0 likes

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Solved!! Unselect random mode on an iPad

My question is How to unselect random mode on an iPad device?On an iPhone I see the button. But on an Ipad I cannot find that button. My device: Ipad Pro.My plan: PremiumMy Country: Portugal.Spotify version: 8.5.31.989

Roadie

My question is How to unselect random mode on an iPad device? On an iPhone I see the button. But on an Ipad I cannot find that button.    My device: Ipad Pro. My plan: Premium My Count...

Loxer

Community Legend

1072 Views

1 replies

0 likes

  • 1072 Views
  • 1 replies
  • 0 likes

Discover Weekly gone

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryUSADeviceiPhone Xr Operating SystemiOS 13.2.2 My Question or IssueMy discover weekly is gone, and no matter what I do...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country USA Device iPhone Xr  Operating System iOS 13.2....

Loxer

Community Legend

737 Views

1 replies

0 likes

  • 737 Views
  • 1 replies
  • 0 likes

iOS 13 - App Crashes on sidebar when sorting Podcast episodes

Whenever opening Spotify as a sidebar app in iPadOS/iOS13, navigating to a podcast and attempting to sort through the “sand which icon” (aka the 3 horizontal lines) the application crashes entirely.

Casual Listener

Whenever opening Spotify as a sidebar app in iPadOS/iOS13, navigating to a podcast and attempting to sort through the “sand which icon” (aka the 3 horizontal lines) the application crashes entirely.&...

Loxer

Community Legend

805 Views

1 replies

0 likes

ios13 ipados crash podcast sort
  • 805 Views
  • 1 replies
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Song not downloaded issue

PremiumUKIphone X, iOS 13.2.2 Just moved to an X, from an iPhone 6 plus, upon which Spotify worked well. On the X, I have a play list where around half the songs are hazed out in the play list, and if I try and play I see the error message"song not d...

Visitor

Premium UK Iphone X, iOS 13.2.2   Just moved to an X, from an iPhone 6 plus, upon which Spotify worked well.   On the X, I have a play list where around half the songs are hazed out i...

Loxer

Community Legend

8052 Views

3 replies

0 likes

  • 8052 Views
  • 3 replies
  • 0 likes

downloaded songs dont play in offline mode

PlanPremiumCountryArgentinaDeviceIphone 6sOperating SystemiOS 13.2.2 My Question or IssueWhen I try to listen to my downloaded songs in offline mode, without wifi or my internet mobile, only a few songs play, and the others dont and the song cover is...

Newbie

  Plan Premium Country Argentina Device Iphone 6s Operating System iOS 13.2.2   My Question or Issue When I try to listen to my downloaded songs in offline mode, without wifi or ...

Loxer

Community Legend

1112 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Will no one own responsibility for this???

Ok so I discover the other day that I have been doubled charged for Spotify, one by Spotify for $9.99 and one by iTunes for 12.99, every single month for the last 2+ years!! When I call you know what I get, 2 months from apple back..... 2 MONTHS........

Visitor

  Ok so I discover the other day that I have been doubled charged for Spotify, one by Spotify for $9.99 and one by iTunes for 12.99, every single month for the last 2+ years!! When I call you k...

Loxer

Community Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

[iOS] Accessibility for the blind-low vision broken

The latest version of Spotify has made people who use Voiceover (either on an IPhone or IPad) can no longer read descriptions of any playlists, which was something that was working before. For those with low/no vision it makes navigation unnecessaril...

Visitor

The latest version of Spotify has made people who use Voiceover (either on an IPhone or IPad) can no longer read descriptions of any playlists, which was something that was working before. For those ...

Loxer

Community Legend

670 Views

1 replies

0 likes

iOS
  • 670 Views
  • 1 replies
  • 0 likes

Can't sort Liked songs by downloaded?

PlanPremiumCountryUSDevice(iPhone Operating System(iOS 10) My Question or IssueWith this new Liked songs playlist taking over for the Songs category it's impossible to only view my offline songs (without taking my whole device offline I guess) Can we...

Regular

Plan Premium Country US Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue With this new Liked songs playlist taking over for the Songs category it's impossible to only...

user-removed

Not applicable

3371 Views

7 replies

6 likes

  • 3371 Views
  • 7 replies
  • 6 likes

Not playing the playlist songs

PlanPremiumCountryUSA Deviceiphone XROperating SystemMost updated ios My Question or Issue For the last week, I am selecting playlists or radio and it will play the first song but then it goes to completely random music. And I mean random. No artists...

Casual Listener

  Plan Premium Country USA   Device iphone XR Operating System Most updated ios   My Question or Issue   For the last week, I am selecting playlists or radio and it w...

jhlc

Visitor

1206 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

iOS Download Error

PlanPremiumDeviceiPhone XsOperating SystemiOS 12 My Issue"Download Error - downloading has stopped because there's no space left on this device."I keep getting this error message even though I have plenty of space left on my device. I have seen simil...

Visitor

Plan Premium Device iPhone Xs Operating System iOS 12   My Issue "Download Error - downloading has stopped because there's no space left on this device." I keep getting this error messa...

Loxer

Community Legend

939 Views

1 replies

1 likes

Download error
  • 939 Views
  • 1 replies
  • 1 likes

Spotify on iPhone 6 doesn't start

PlanPremiumCountryGermany DeviceiPhone 6Operating SystemiOS 10 My Question or IssueWhenever I tap on Spotify, it doesn't open.And I mean it, there's no crash it seems.The app doesn't even start, the icon seems to gray out a little, so it registered a...

Regular

Plan Premium Country Germany   Device iPhone 6 Operating System iOS 10   My Question or Issue Whenever I tap on Spotify, it doesn't open. And I mean it, there's no crash it seem...

Loxer

Community Legend

992 Views

1 replies

0 likes

iOS
iphone
open
start
  • 992 Views
  • 1 replies
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Save a single song

PlanPremiumCountry Device(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI always used to be able to save a single song of an artist to my library. Since the new update it seems I have to save/like a complete album...

Visitor

Plan Premium Country   Device (iPhone 😎 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I always used to be able to save a single song of an ...

JoBoy

Casual Listener

2104 Views

2 replies

1 likes

  • 2104 Views
  • 2 replies
  • 1 likes