Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
43891 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109426 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
438219 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302016 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello everyone,PlanPremiumCountry TurkeyDeviceiPhone XOperating SystemiOS 12.0.1 My Question or Issue My problem is basically when I press the Spotify icon firmly and hold it, the activated 3D Touch quick action panel does not show the most recently ...
Hello everyone, Plan Premium Country Turkey Device iPhone X Operating System iOS 12.0.1 My Question or Issue My problem is basically when I press the Spotify icon firmly...
Not applicable
3667 Views
12 replies
0 likes
PlanPremiumCountryUKDeviceiPhone 7SOperating SystemiOS My Question or IssueHi there.Due to the way I like to folder my music by month, I end up with loads of folders since the last update of Spotify. The update was great in many ways, but previously ...
Plan Premium Country UK Device iPhone 7S Operating System iOS My Question or Issue Hi there. Due to the way I like to folder my music by month, I end up with loads of folders since ...
Casual Listener
754 Views
2 replies
0 likes
PlanPremium [2 years + ] CountryUSA DeviceiPhone XROperating SystemiOS 13 My Question or IssueConnection between Spotfiy and Google Home Mini Speaker crashing/failing: Every time I connect spotify with my Google Home Mini Speaker the following happen...
Plan Premium [2 years + ] Country USA Device iPhone XR Operating System iOS 13 My Question or Issue Connection between Spotfiy and Google Home Mini Speaker crashing/f...
Casual Listener
2870 Views
3 replies
0 likes
PlanFPremiumCountryBrasilDeviceiphone 8Operating System(iOS 13 My Question or IssuePercebi hoje, um botão novo, na parte inferior direta. Quando clico, entra no menu de “conectar a um dispositivo”, não tenho nenhum por perto e nem conectado à minha r...
Plan FPremium Country Brasil Device iphone 8 Operating System (iOS 13 My Question or Issue Percebi hoje, um botão novo, na parte inferior direta. Quando clico, entra no menu de “cone...
Roadie
1407 Views
5 replies
0 likes
Spotify on iOS 11 (iPhone SE)(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I turn OFF the download switch on an album.I get the delete downloads dialog boxI select removeSongs are still downloaded and use up spaceFIX THIS! Deleting the...
Spotify on iOS 11 (iPhone SE) (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I turn OFF the download switch on an album. I get the delete downloads dialog box ...
Casual Listener
2144 Views
3 replies
2 likes
Hi! So I’m on a family plan on my iPhone 7 (the same as my dad) and am having mysteriously greyed out songs. The only issue I can find that’s close to this is songs being unavailable in my country, but I live in the us, and these same songs work for ...
Hi! So I’m on a family plan on my iPhone 7 (the same as my dad) and am having mysteriously greyed out songs. The only issue I can find that’s close to this is songs being unavailable in my country, b...
Community Legend
594 Views
1 replies
0 likes
iOS 10, premium, USAQuestion- I think Spotify just changed the “Now Playing” bar in iOS? Is it no longer possible to “Like” a song in the now playing bar? The thumbnail image of the track is now where the “Like” heart used to be- if that’s not possib...
iOS 10, premium, USA Question- I think Spotify just changed the “Now Playing” bar in iOS? Is it no longer possible to “Like” a song in the now playing bar? The thumbnail image of the ...
Community Legend
910 Views
2 replies
0 likes
PlanPremiumCountry Device(iPhone Xr) My Question or IssueShuffle won’t stop even though it’s off
Plan Premium Country Device (iPhone Xr) My Question or Issue Shuffle won’t stop even though it’s off
Community Legend
2419 Views
4 replies
0 likes
PlanPremiumCountryGermany DeviceiPhone 8Operating SystemiOS 13.2.3 My Question or IssueWhen starting to stream via Sonos or Chromecast the app freezes. Nothing could be changed or controlled. Closing the app completely doesn't help either. When stopp...
Plan Premium Country Germany Device iPhone 8 Operating System iOS 13.2.3 My Question or Issue When starting to stream via Sonos or Chromecast the app freezes. Nothing c...
557 Views
0 replies
0 likes
PlanPremiumDevice(iPhone 6, iPad Pro)Operating System(iOS 12) My Question or IssueRecently, Spotify removed the tick icon and introduced the heart icon instead for all iOS versions. Since that version, it is not possible anymore to remove single trac...
Plan Premium Device (iPhone 6, iPad Pro) Operating System (iOS 12) My Question or Issue Recently, Spotify removed the tick icon and introduced the heart icon instead for all iOS versio...
Regular
17103 Views
29 replies
21 likes
PlanPremiumCountryUkOnkyo NR 616iPhone 6Operating SystemAfter iPhone update I have recurrent problems with Spotify Connect on my Onkyo NR616 It plays fine. But then goes silent. Volume control works but no sound plays. Phone shows music as playing. A...
Plan Premium Country Uk Onkyo NR 616 iPhone 6 Operating System After iPhone update I have recurrent problems with Spotify Connect on my Onkyo NR616 It plays fine. But then goes silent. Volume ...
526 Views
0 replies
0 likes
So I have an iPhone XS Max, and for some reason, I can't see the tracklist for any album or playlist. There's just the "Featuring" list and that's it. Everything is fine on other devices, like my iPad, so I thought there was something wrong with my p...
So I have an iPhone XS Max, and for some reason, I can't see the tracklist for any album or playlist. There's just the "Featuring" list and that's it. Everything is fine on other devices, like my iPa...
Casual Listener
1994 Views
5 replies
1 likes
Hi, I have recently bought a family premium, through PC I have add others and the premium on their phones and on my Mac works fine. But when I try to open it on my iPhone SE it still shows that I have spotify FREE. Could you help me please? PlanFamil...
Hi, I have recently bought a family premium, through PC I have add others and the premium on their phones and on my Mac works fine. But when I try to open it on my iPhone SE it still shows tha...
Spotify Star
712 Views
3 replies
1 likes
PlanPremiumCountryBrasilOperating System(iOS 13.) My Question or IssueSeria interesse que houve a opção de definir quais abas devem aparecer. Não são todos que gostam de ouvir podcast. Um outro exemplo, são as abas: “playlist, artista, álbuns”, dever...
Plan Premium Country Brasil Operating System (iOS 13.) My Question or Issue Seria interesse que houve a opção de definir quais abas devem aparecer. Não são todos que gostam de ouvir ...
Community Legend
735 Views
1 replies
0 likes
PlanPremiumCountryCanadADevice(iPhone 7)/iPadOperating System(iOS 13) My Question or IssueI wanted to check what quality of music I am streaming at when casting to my nadc338 digital amp via Spotify Connect. When I listen through my iPhone I can see ...
Plan Premium Country CanadA Device (iPhone 7)/iPad Operating System (iOS 13) My Question or Issue I wanted to check what quality of music I am streaming at when casting to my nadc338...
489 Views
0 replies
0 likes
DeviceiPhone Xs / iPhone 10s Operating SystemiOS 12.4.1Windows 10 Enterprise Version 1803 My Question or IssueSometimes (not always) when im done playing music with spotify on my phone and switch to spotify on my desktop it will turn the volume on my...
Device iPhone Xs / iPhone 10s Operating System iOS 12.4.1 Windows 10 Enterprise Version 1803 My Question or Issue Sometimes (not always) when im done playing music with spotify ...
Casual Listener
1132 Views
1 replies
1 likes
Plan: PremiumCountry: UKDevice: iPhone SEOperating System: iOS 13.2.2 The shared queue option is not available on my iPhone SE. My friends that have the OnePlus phone can start a shared queue from their phones (they have premium too) and can connect ...
Plan: Premium Country: UK Device: iPhone SE Operating System: iOS 13.2.2 The shared queue option is not available on my iPhone SE. My friends that have the OnePlus phone can sta...
Composer
1183 Views
3 replies
0 likes
PlanPremiumCountryFRDeviceiphone 11 pro maxOperating Systemios 13.2.3 My Question or IssueHi, I have some offline playlists and albums. No problem with them as such, they are properly downloaded: if my iphone is in airplane mode, or if I set spotify ...
Plan Premium Country FR Device iphone 11 pro max Operating System ios 13.2.3 My Question or Issue Hi, I have some offline playlists and albums. No problem with them as such,...
Community Legend
908 Views
1 replies
2 likes
PlanPremiumCountryUSA DeviceiPhone 6Operating SystemiOS 10 My Question or IssueThe +save button has disappeared from the app on my iPhone. I have uninstalled and reinstalled the app. I have logged out and logged back in. None of it has worked. I only...
Plan Premium Country USA Device iPhone 6 Operating System iOS 10 My Question or Issue The +save button has disappeared from the app on my iPhone. I have uninstalled a...
Casual Listener
4557 Views
3 replies
0 likes
PlanPremiumCountryUSADevice(iPhone 7)Operating System(iOS 12.3.1) My Question or IssueI cannot stream any podcasts via mobile. The play bar flashes briefly, but then acts as though I never hit play. I cannot download any podcasts either. This issue b...
Plan Premium Country USA Device (iPhone 7) Operating System (iOS 12.3.1) My Question or Issue I cannot stream any podcasts via mobile. The play bar flashes briefly, but then ...
Visitor
1828 Views
1 replies
3 likes
