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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37122 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102621 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431248 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299132 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSADeviceiPhone XROperating Systemios 12.4.1My Question or IssueHello, whenever I try to listen to Chikai by Hikaru Utada nothing happens. Then when I click on the three dots to the side and then the "Allow to play this song" option...
Plan Premium Country USA Device iPhone XR Operating System ios 12.4.1 My Question or Issue Hello, whenever I try to listen to Chikai by Hikaru Utada nothing happens. Then when I click on the...
Community Legend
629 Views
1 replies
0 likes
To delete and reinstall the Spotify app, press and hold the app, a drop down menu will appear, press rearrange apps this will make the app shake and an X will appear. Pressing the X will delete the app. Press the home button to get back to the normal...
To delete and reinstall the Spotify app, press and hold the app, a drop down menu will appear, press rearrange apps this will make the app shake and an X will appear. Pressing the X will delete the a...
Community Legend
700 Views
1 replies
0 likes
Spotify will not load contents into apple carplay when car (2019 BMW) is properly connected to Apple carplay and other apps are loading and working correctly. Sometimes it gives a message that it was unable to load but usually the screen is just blan...
Spotify will not load contents into apple carplay when car (2019 BMW) is properly connected to Apple carplay and other apps are loading and working correctly. Sometimes it gives a message that...
Visitor
1554 Views
1 replies
1 likes
I have an iPhone XR and I am in the US. My Spotify Premium stops playing music quite frequently and it even does it when I play my liked songs that I've downloaded to my phone. So Spotify stops the music output, but when I look at my Spotify phone ap...
I have an iPhone XR and I am in the US. My Spotify Premium stops playing music quite frequently and it even does it when I play my liked songs that I've downloaded to my phone. So Spotify stops the m...
1948 Views
0 replies
0 likes
so spotify is pushing pop ups for podcasts... thanks for harassing me more spotify. i dont pay you enough god **bleep** money????!
so spotify is pushing pop ups for podcasts... thanks for harassing me more spotify. i dont pay you enough god **bleep** money????!
Spotify Star
1527 Views
3 replies
1 likes
Free PlanUnited States iPhone6 iOS 11.3.1 Spotify will lock when an ad comes up. 90% of the ads received by my device are unable to playback due to location is the error. Then it won't push through, I have to shut down Spotify and restart. I have tri...
Free Plan United States iPhone6 iOS 11.3.1 Spotify will lock when an ad comes up. 90% of the ads received by my device are unable to playback due t...
Casual Listener
1391 Views
1 replies
1 likes
PlanPremiumCountryUS DeviceiPhone 11 ProOperating SystemIOS 13.3 My Question or IssueFor many artist pages (eg “Porcupine Tree”), clicking on the About text excerpt opens the About page, but no text appears (only photos).
Plan Premium Country US Device iPhone 11 Pro Operating System IOS 13.3 My Question or Issue For many artist pages (eg “Porcupine Tree”), clicking on the About text excerpt op...
Roadie
886 Views
1 replies
0 likes
Hi, Spotify connect does not connect any longer to my Bose Soundbar 700. Airplay works, but not spotify connect.Have uninstalled bose app, spotify but no help.It says that spotify connect is not active on that device. PlanPremiumCountryswedenDevicema...
Hi, Spotify connect does not connect any longer to my Bose Soundbar 700. Airplay works, but not spotify connect. Have uninstalled bose app, spotify but no help. It says that spotify connect is not ...
Casual Listener
4136 Views
6 replies
3 likes
I have premium and use on my phone. I don't know if this is a bug, but my playlist of over 4,000 songs doesn't seem to play songs randomly with shuffle is on. I started noticing this recently and documented which songs were being played. It's the sam...
I have premium and use on my phone. I don't know if this is a bug, but my playlist of over 4,000 songs doesn't seem to play songs randomly with shuffle is on. I started noticing this recently and doc...
Spotify Legend
2090 Views
3 replies
0 likes
So I don't know if this is all devices, or just iOS. But the ads are troublesome. I wonder why it is that Spotify ads always disrupt the pleasure of listening to music, but they do for me on every device. Recently, ads on my iOS device experience a n...
So I don't know if this is all devices, or just iOS. But the ads are troublesome. I wonder why it is that Spotify ads always disrupt the pleasure of listening to music, but they do for me on every de...
Roadie
1610 Views
1 replies
0 likes
PlanPremiumCountryUKDevice(iPhone 5c)Operating System(iOS 10) My Question or IssueI may have 1 or two songs saved from one album and when I download them through the album it downloads all the songs even if they aren't saved.
Plan Premium Country UK Device (iPhone 5c) Operating System (iOS 10) My Question or Issue I may have 1 or two songs saved from one album and when I download them through the album it...
Music Fan
7810 Views
6 replies
1 likes
PlanPremiumCountrySwedenDeviceIphone 11 proOperating Systemios13 My Question or IssueI have followed your instructions exactly but I cant get my local files to my iphone. I have done it before. But now it doesnt work. I have reinstalled both my deskt...
Plan Premium Country Sweden Device Iphone 11 pro Operating System ios13 My Question or Issue I have followed your instructions exactly but I cant get my local files to my iph...
Composer
1152 Views
1 replies
0 likes
Plan - PremiumCountry - USDevice - iPhone X, Macbook Air (Retina, 13-inch, 2019)Operating System - IOS 13, macOS Catalina Hello, Spotify community. I have been troubleshooting my problem for a week now and have had no success. I have 16 songs downloa...
Plan - Premium Country - US Device - iPhone X, Macbook Air (Retina, 13-inch, 2019) Operating System - IOS 13, macOS Catalina Hello, Spotify community. I have been troubleshooting my probl...
618 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone 6Operating SystemWindows 10 My Question or IssueI have local songs imported in Spotify on my laptop. They are shown in a playlist and I can play them on my laptop. However, when I open the app (usage of same wifi...
Plan Premium Country Germany Device iPhone 6 Operating System Windows 10 My Question or Issue I have local songs imported in Spotify on my laptop. They are shown in a playlist and I ...
Visitor
5924 Views
13 replies
0 likes
Is this happening to anybody else too? About a month ago the "Edit" button disappeared on playlists and I have to use my laptop to change anything. *I've already been talking to a Spotify rep for a few weeks about this problem and they have no idea w...
Is this happening to anybody else too? About a month ago the "Edit" button disappeared on playlists and I have to use my laptop to change anything. *I've already been talking to a S...
Roadie
5660 Views
9 replies
1 likes
Plan-PremiumCountry-USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)-iPhone XR, iOS 13.1.3 When adjusting the volume while connected to my "Awesome New TV" nothing happens. My device...
Plan -Premium Country -USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) -iPhone XR, iOS 13.1.3 Whe...
Composer
1498 Views
4 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiphone 11Operating SystemiOS 13 My Question or IssueI am having bizarre issues with a few albums/songs no longer playing on my phone. I believe the issue is relating to them having been saved as albums I purchased...
Plan Premium Country United States Device iphone 11 Operating System iOS 13 My Question or Issue I am having bizarre issues with a few albums/songs no longer playing on my phone. I b...
1067 Views
0 replies
0 likes
Bug: Album metadata (album art and track names) do not load for downloaded content when device has no wi-fi and poor LTE connectivity. Workaround: Turn airplane mode on to force loading metadata from locally stored content Proposed fix: if content is...
Bug: Album metadata (album art and track names) do not load for downloaded content when device has no wi-fi and poor LTE connectivity. Workaround: Turn airplane mode on to force loadin...
715 Views
0 replies
0 likes
I am an iphone X user, IOS 11.2.2, and every time I receive a notification spotify stops or pauses the song. But most annoying anytime I enter snapchat the song pauses as well.
I am an iphone X user, IOS 11.2.2, and every time I receive a notification spotify stops or pauses the song. But most annoying anytime I enter snapchat the song pauses as well.
Visitor
2945 Views
3 replies
1 likes
None of the banners in the ‚Premium‘ section of the app can be tapped in order to select one of the Premium plans. PlanFreeCountryGermany DeviceiPhone 8 Operating SystemiOS 13.1.3 App Version 8.5.30.635 Different issue: .jpeg attachments are not supp...
None of the banners in the ‚Premium‘ section of the app can be tapped in order to select one of the Premium plans. Plan Free Country Germany Device iPhone ...
Casual Listener
2344 Views
5 replies
0 likes
