Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237684 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118885 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447326 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305534 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Premium US DeviceiPhone 11/Macbook Pro (iOS 13.1.13) I have been working on this all day and its been driving me crazy. I have 4 songs that I have on my computer that I to play on my phone. I have literally tried everything to try and make this work....
Premium US Device iPhone 11/Macbook Pro (iOS 13.1.13) I have been working on this all day and its been driving me crazy. I have 4 songs that I have on my computer tha...
902 Views
0 replies
4 likes
PremiumTurkeyiPhone 8iOS 13 Hi, when I search for something (artist, album, song name, etc.) in my liked songs and after I press shuffle button it doesn't play the songs that I searched. If I don't press the shuffle button and just click the song whe...
Premium Turkey iPhone 8 iOS 13 Hi, when I search for something (artist, album, song name, etc.) in my liked songs and after I press shuffle button it doesn't play the songs that I searche...
Composer
1009 Views
4 replies
2 likes
PlanFree/PremiumCountryUSADeviceiPhone 6s plusOperating System iOS 13.2.3 (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueJust downloaded the app today, and all types of issues are apparent. Main one is that when selecting individual tune...
Plan Free/Premium Country USA Device iPhone 6s plus Operating System iOS 13.2.3 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Just downloaded the...
Casual Listener
2573 Views
3 replies
0 likes
PlanPremiumCountryUnited StatesOperating SystemiOS 13.2.3 My Question or IssueWhenever I start a playlist radio, Spotify will play about 30-40 songs in my library and maybe one song that I haven’t heard before. The catch is that I don’t like any of t...
Plan Premium Country United States Operating System iOS 13.2.3 My Question or Issue Whenever I start a playlist radio, Spotify will play about 30-40 songs in my library and maybe one s...
982 Views
0 replies
0 likes
I have premium account and a lot of songs available offline but while I'm travelling outside the country and I don't have internet connection I open Spotify, go to Library / Songs and the song wont load most of the times. So the solution I've found i...
I have premium account and a lot of songs available offline but while I'm travelling outside the country and I don't have internet connection I open Spotify, go to Library / Songs and the song wont l...
Casual Listener
1322 Views
3 replies
5 likes
PlanPremiumCountryThe Netherlands DeviceApple TV My Question or IssueAfter the fixed login issues I fount another: I have a family plan. Very happy that me and my wife aren't blocking each other anymore. But now, when I stream something to the apple ...
Plan Premium Country The Netherlands Device Apple TV My Question or Issue After the fixed login issues I fount another: I have a family plan. Very happy that me and my ...
522 Views
0 replies
0 likes
My “songs” tab is missing from my library. I can’t listen to anything randomly with the new interface. If I can, it is a playlist and not my downloaded content. I can’t sort in alphabetical order. I would like to know how to select songs individually...
My “songs” tab is missing from my library. I can’t listen to anything randomly with the new interface. If I can, it is a playlist and not my downloaded content. I can’t sort i...
Newbie
4468 Views
4 replies
4 likes
I have several Definitive W7 speakers installed on my home network. Until recently, all of them were visible and could connect to Spotify. Now none of them connect. I can see all speakers in the Play-Fi App; however, when I attempt to use Spotify, no...
I have several Definitive W7 speakers installed on my home network. Until recently, all of them were visible and could connect to Spotify. Now none of them connect. I can see all speakers in th...
646 Views
0 replies
0 likes
Hello everyone,PlanPremiumCountry TurkeyDeviceiPhone XOperating SystemiOS 12.0.1 My Question or Issue My problem is basically when I press the Spotify icon firmly and hold it, the activated 3D Touch quick action panel does not show the most recently ...
Hello everyone, Plan Premium Country Turkey Device iPhone X Operating System iOS 12.0.1 My Question or Issue My problem is basically when I press the Spotify icon firmly...
Not applicable
3710 Views
12 replies
0 likes
PlanPremiumCountryUKDeviceiPhone 7SOperating SystemiOS My Question or IssueHi there.Due to the way I like to folder my music by month, I end up with loads of folders since the last update of Spotify. The update was great in many ways, but previously ...
Plan Premium Country UK Device iPhone 7S Operating System iOS My Question or Issue Hi there. Due to the way I like to folder my music by month, I end up with loads of folders since ...
Casual Listener
769 Views
2 replies
0 likes
PlanPremium [2 years + ] CountryUSA DeviceiPhone XROperating SystemiOS 13 My Question or IssueConnection between Spotfiy and Google Home Mini Speaker crashing/failing: Every time I connect spotify with my Google Home Mini Speaker the following happen...
Plan Premium [2 years + ] Country USA Device iPhone XR Operating System iOS 13 My Question or Issue Connection between Spotfiy and Google Home Mini Speaker crashing/f...
Casual Listener
2886 Views
3 replies
0 likes
PlanFPremiumCountryBrasilDeviceiphone 8Operating System(iOS 13 My Question or IssuePercebi hoje, um botão novo, na parte inferior direta. Quando clico, entra no menu de “conectar a um dispositivo”, não tenho nenhum por perto e nem conectado à minha r...
Plan FPremium Country Brasil Device iphone 8 Operating System (iOS 13 My Question or Issue Percebi hoje, um botão novo, na parte inferior direta. Quando clico, entra no menu de “cone...
Roadie
1431 Views
5 replies
0 likes
Spotify on iOS 11 (iPhone SE)(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I turn OFF the download switch on an album.I get the delete downloads dialog boxI select removeSongs are still downloaded and use up spaceFIX THIS! Deleting the...
Spotify on iOS 11 (iPhone SE) (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I turn OFF the download switch on an album. I get the delete downloads dialog box ...
Casual Listener
2181 Views
3 replies
2 likes
Hi! So I’m on a family plan on my iPhone 7 (the same as my dad) and am having mysteriously greyed out songs. The only issue I can find that’s close to this is songs being unavailable in my country, but I live in the us, and these same songs work for ...
Hi! So I’m on a family plan on my iPhone 7 (the same as my dad) and am having mysteriously greyed out songs. The only issue I can find that’s close to this is songs being unavailable in my country, b...
Community Legend
608 Views
1 replies
0 likes
iOS 10, premium, USAQuestion- I think Spotify just changed the “Now Playing” bar in iOS? Is it no longer possible to “Like” a song in the now playing bar? The thumbnail image of the track is now where the “Like” heart used to be- if that’s not possib...
iOS 10, premium, USA Question- I think Spotify just changed the “Now Playing” bar in iOS? Is it no longer possible to “Like” a song in the now playing bar? The thumbnail image of the ...
Community Legend
924 Views
2 replies
0 likes
PlanPremiumCountry Device(iPhone Xr) My Question or IssueShuffle won’t stop even though it’s off
Plan Premium Country Device (iPhone Xr) My Question or Issue Shuffle won’t stop even though it’s off
Community Legend
2432 Views
4 replies
0 likes
PlanPremiumCountryGermany DeviceiPhone 8Operating SystemiOS 13.2.3 My Question or IssueWhen starting to stream via Sonos or Chromecast the app freezes. Nothing could be changed or controlled. Closing the app completely doesn't help either. When stopp...
Plan Premium Country Germany Device iPhone 8 Operating System iOS 13.2.3 My Question or Issue When starting to stream via Sonos or Chromecast the app freezes. Nothing c...
570 Views
0 replies
0 likes
PlanPremiumDevice(iPhone 6, iPad Pro)Operating System(iOS 12) My Question or IssueRecently, Spotify removed the tick icon and introduced the heart icon instead for all iOS versions. Since that version, it is not possible anymore to remove single trac...
Plan Premium Device (iPhone 6, iPad Pro) Operating System (iOS 12) My Question or Issue Recently, Spotify removed the tick icon and introduced the heart icon instead for all iOS versio...
Regular
17265 Views
29 replies
21 likes
PlanPremiumCountryUkOnkyo NR 616iPhone 6Operating SystemAfter iPhone update I have recurrent problems with Spotify Connect on my Onkyo NR616 It plays fine. But then goes silent. Volume control works but no sound plays. Phone shows music as playing. A...
Plan Premium Country Uk Onkyo NR 616 iPhone 6 Operating System After iPhone update I have recurrent problems with Spotify Connect on my Onkyo NR616 It plays fine. But then goes silent. Volume ...
532 Views
0 replies
0 likes
So I have an iPhone XS Max, and for some reason, I can't see the tracklist for any album or playlist. There's just the "Featuring" list and that's it. Everything is fine on other devices, like my iPad, so I thought there was something wrong with my p...
So I have an iPhone XS Max, and for some reason, I can't see the tracklist for any album or playlist. There's just the "Featuring" list and that's it. Everything is fine on other devices, like my iPa...
Casual Listener
2016 Views
5 replies
1 likes
