Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Downloads

Downloads

Recently all my downloads disappeared. 

Upon trying to redownload them i get an error telling me my memory is full and it wont download anymore

 

i have 35 gb free 

 

Device

(iPhone 6s)

Operating System

(iOS 12.4)

BAC03DCA-CAAA-42E4-BE1F-F402EF9A0F30.png
8524C331-D77E-4FBF-BA2D-A133EF8E1D68.png
Reply
1 Reply

Hey @iRob, thanks for reaching out to the Community!

I'll be happy to help. 

Could you try a clean reinstall of the app following these steps?

Let me know how this goes 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random