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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232751 Views

27 replies

5 likes

  • 232751 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114319 Views

116 replies

13 likes

Other
  • 114319 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2327 Views

0 replies

0 likes

iOS
  • 2327 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304005 Views

61 replies

16 likes

  • 304005 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129700 Views

19 replies

38 likes

  • 129700 Views
  • 19 replies
  • 38 likes

Spotify randomly plays music when I'm trying to SLEEP

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 13.1.3 My Question or IssueSo, yesterday I went to bed with my phone on the table next to me. I was sleeping peacefully until I was woken up by random music playing very loudly at 5 in the mornin...

Visitor

Plan Premium Country USA Device iPhone 8 Operating System iOS 13.1.3   My Question or Issue So, yesterday I went to bed with my phone on the table next to me. I was sleeping peacefully...

OneByBoo

Roadie

2502 Views

1 replies

0 likes

  • 2502 Views
  • 1 replies
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Bug when reordering songs

Spotify iOS queue drag & drop issues

Community Legend

Spotify iOS queue drag & drop issues

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Discover Weekly Gone

PlanFreeCountryUSADeviceiPhone Xr Operating SystemiOS 13.2.3 Hey, this is my second time posting because I still didn’t fix my issue. My discover weekly is gone, any I really tried everything to find it, but I just couldn’t. Any help?

Visitor

  Plan Free Country USA Device iPhone Xr  Operating System iOS 13.2.3   Hey, this is my second time posting because I still didn’t fix my issue. My discover weekly is gone, a...

user-removed

Not applicable

1932 Views

4 replies

0 likes

  • 1932 Views
  • 4 replies
  • 0 likes

Previous Song Button on Lock Screen - iPhone

For some unknown reason on Lock Screen there is No Previous Song Button. I don't know what is the idea behind this since the main controls that have been there for decades are Previous, Play/Pause, Next. Any ideas how to replace the Hamburger Menu wi...

Regular

For some unknown reason on Lock Screen there is No Previous Song Button.  I don't know what is the idea behind this since the main controls that have been there for decades are Previous, Play/P...

martinsharkov

Regular

5649 Views

3 replies

0 likes

  • 5649 Views
  • 3 replies
  • 0 likes

Solved!! Unselect random mode on an iPad

My question is How to unselect random mode on an iPad device?On an iPhone I see the button. But on an Ipad I cannot find that button. My device: Ipad Pro.My plan: PremiumMy Country: Portugal.Spotify version: 8.5.31.989

Roadie

My question is How to unselect random mode on an iPad device? On an iPhone I see the button. But on an Ipad I cannot find that button.    My device: Ipad Pro. My plan: Premium My Count...

Loxer

Community Legend

1087 Views

1 replies

0 likes

  • 1087 Views
  • 1 replies
  • 0 likes

Discover Weekly gone

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryUSADeviceiPhone Xr Operating SystemiOS 13.2.2 My Question or IssueMy discover weekly is gone, and no matter what I do...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country USA Device iPhone Xr  Operating System iOS 13.2....

Loxer

Community Legend

747 Views

1 replies

0 likes

  • 747 Views
  • 1 replies
  • 0 likes

iOS 13 - App Crashes on sidebar when sorting Podcast episodes

Whenever opening Spotify as a sidebar app in iPadOS/iOS13, navigating to a podcast and attempting to sort through the “sand which icon” (aka the 3 horizontal lines) the application crashes entirely.

Casual Listener

Whenever opening Spotify as a sidebar app in iPadOS/iOS13, navigating to a podcast and attempting to sort through the “sand which icon” (aka the 3 horizontal lines) the application crashes entirely.&...

Loxer

Community Legend

821 Views

1 replies

0 likes

ios13 ipados crash podcast sort
  • 821 Views
  • 1 replies
  • 0 likes

Song not downloaded issue

PremiumUKIphone X, iOS 13.2.2 Just moved to an X, from an iPhone 6 plus, upon which Spotify worked well. On the X, I have a play list where around half the songs are hazed out in the play list, and if I try and play I see the error message"song not d...

Visitor

Premium UK Iphone X, iOS 13.2.2   Just moved to an X, from an iPhone 6 plus, upon which Spotify worked well.   On the X, I have a play list where around half the songs are hazed out i...

Loxer

Community Legend

8087 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

downloaded songs dont play in offline mode

PlanPremiumCountryArgentinaDeviceIphone 6sOperating SystemiOS 13.2.2 My Question or IssueWhen I try to listen to my downloaded songs in offline mode, without wifi or my internet mobile, only a few songs play, and the others dont and the song cover is...

Newbie

  Plan Premium Country Argentina Device Iphone 6s Operating System iOS 13.2.2   My Question or Issue When I try to listen to my downloaded songs in offline mode, without wifi or ...

Loxer

Community Legend

1126 Views

2 replies

0 likes

  • 1126 Views
  • 2 replies
  • 0 likes

Will no one own responsibility for this???

Ok so I discover the other day that I have been doubled charged for Spotify, one by Spotify for $9.99 and one by iTunes for 12.99, every single month for the last 2+ years!! When I call you know what I get, 2 months from apple back..... 2 MONTHS........

Visitor

  Ok so I discover the other day that I have been doubled charged for Spotify, one by Spotify for $9.99 and one by iTunes for 12.99, every single month for the last 2+ years!! When I call you k...

Loxer

Community Legend

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

[iOS] Accessibility for the blind-low vision broken

The latest version of Spotify has made people who use Voiceover (either on an IPhone or IPad) can no longer read descriptions of any playlists, which was something that was working before. For those with low/no vision it makes navigation unnecessaril...

Visitor

The latest version of Spotify has made people who use Voiceover (either on an IPhone or IPad) can no longer read descriptions of any playlists, which was something that was working before. For those ...

Loxer

Community Legend

697 Views

1 replies

0 likes

iOS
  • 697 Views
  • 1 replies
  • 0 likes

Can't sort Liked songs by downloaded?

PlanPremiumCountryUSDevice(iPhone Operating System(iOS 10) My Question or IssueWith this new Liked songs playlist taking over for the Songs category it's impossible to only view my offline songs (without taking my whole device offline I guess) Can we...

Regular

Plan Premium Country US Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue With this new Liked songs playlist taking over for the Songs category it's impossible to only...

user-removed

Not applicable

3448 Views

7 replies

6 likes

  • 3448 Views
  • 7 replies
  • 6 likes

Not playing the playlist songs

PlanPremiumCountryUSA Deviceiphone XROperating SystemMost updated ios My Question or Issue For the last week, I am selecting playlists or radio and it will play the first song but then it goes to completely random music. And I mean random. No artists...

Casual Listener

  Plan Premium Country USA   Device iphone XR Operating System Most updated ios   My Question or Issue   For the last week, I am selecting playlists or radio and it w...

jhlc

Visitor

1220 Views

2 replies

0 likes

  • 1220 Views
  • 2 replies
  • 0 likes

iOS Download Error

PlanPremiumDeviceiPhone XsOperating SystemiOS 12 My Issue"Download Error - downloading has stopped because there's no space left on this device."I keep getting this error message even though I have plenty of space left on my device. I have seen simil...

Visitor

Plan Premium Device iPhone Xs Operating System iOS 12   My Issue "Download Error - downloading has stopped because there's no space left on this device." I keep getting this error messa...

Loxer

Community Legend

953 Views

1 replies

1 likes

Download error
  • 953 Views
  • 1 replies
  • 1 likes

Spotify on iPhone 6 doesn't start

PlanPremiumCountryGermany DeviceiPhone 6Operating SystemiOS 10 My Question or IssueWhenever I tap on Spotify, it doesn't open.And I mean it, there's no crash it seems.The app doesn't even start, the icon seems to gray out a little, so it registered a...

Regular

Plan Premium Country Germany   Device iPhone 6 Operating System iOS 10   My Question or Issue Whenever I tap on Spotify, it doesn't open. And I mean it, there's no crash it seem...

Loxer

Community Legend

1006 Views

1 replies

0 likes

iOS
iphone
open
start
  • 1006 Views
  • 1 replies
  • 0 likes

Save a single song

PlanPremiumCountry Device(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI always used to be able to save a single song of an artist to my library. Since the new update it seems I have to save/like a complete album...

Visitor

Plan Premium Country   Device (iPhone 😎 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I always used to be able to save a single song of an ...

JoBoy

Casual Listener

2145 Views

2 replies

1 likes

  • 2145 Views
  • 2 replies
  • 1 likes

Unable to play one song on an album

PlanPremiumCountryUSADeviceiPhone XROperating Systemios 12.4.1My Question or IssueHello, whenever I try to listen to Chikai by Hikaru Utada nothing happens. Then when I click on the three dots to the side and then the "Allow to play this song" option...

Visitor

Plan Premium Country USA Device iPhone XR Operating System ios 12.4.1 My Question or Issue Hello, whenever I try to listen to Chikai by Hikaru Utada nothing happens. Then when I click on the...

Loxer

Community Legend

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

[iOS][Other] Instructions given by Spotify to reinstall the app are in correct.

To delete and reinstall the Spotify app, press and hold the app, a drop down menu will appear, press rearrange apps this will make the app shake and an X will appear. Pressing the X will delete the app. Press the home button to get back to the normal...

Newbie

To delete and reinstall the Spotify app, press and hold the app, a drop down menu will appear, press rearrange apps this will make the app shake and an X will appear. Pressing the X will delete the a...

Loxer

Community Legend

713 Views

1 replies

0 likes

iOS
Other
  • 713 Views
  • 1 replies
  • 0 likes

Spotify not connecting to apple Carplay

Spotify will not load contents into apple carplay when car (2019 BMW) is properly connected to Apple carplay and other apps are loading and working correctly. Sometimes it gives a message that it was unable to load but usually the screen is just blan...

Newbie

Spotify will not load contents into apple carplay when car (2019 BMW) is properly connected to Apple carplay and other apps are loading and working correctly.  Sometimes it gives a message that...

Appaz

Visitor

1575 Views

1 replies

1 likes

Carplay
  • 1575 Views
  • 1 replies
  • 1 likes

Spotify stops playing randomly on my iPhone and on Alexa devices

I have an iPhone XR and I am in the US. My Spotify Premium stops playing music quite frequently and it even does it when I play my liked songs that I've downloaded to my phone. So Spotify stops the music output, but when I look at my Spotify phone ap...

Casual Listener

I have an iPhone XR and I am in the US. My Spotify Premium stops playing music quite frequently and it even does it when I play my liked songs that I've downloaded to my phone. So Spotify stops the m...

1962 Views

0 replies

0 likes

  • 1962 Views
  • 0 replies
  • 0 likes