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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136030 Views
  • 503 replies
  • 108 likes
  • 136030 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94066 Views
  • 19 replies
  • 38 likes
  • 94066 Views
  • 19 replies
  • 38 likes

Screen now dims and shuts off when connected to a charger

Plan: Premium (subscriber since 2013)Country: USA Device: iPhone XS MaxOperating System: iOS 12.3.1 The screen now dims and then shuts off when connected to a charger. I use Spotify in my car and have the phone connected to a wireless charger. For th...

  • Music Fan
  • Plan: Premium (subscriber since 2013) Country: USA   Device: iPhone XS Max Operating System: iOS 12.3.1   The screen now dims and then shuts off when connected to a cha...
  • Keith10
  • Casual Listener
  • 3609 Views
  • 15 replies
  • 26 likes
  • 3609 Views
  • 15 replies
  • 26 likes

BUG: Music won't stop

Somtimes (can't savely reproduce) if you disconnect the USB-Audio (form BMW Car) Spotify wont stop playing Music. Even if you force close the app and/or press Stop on the iOS LockScreen Spotify keepls playing over iPhone-Speaker. Happens with my iPho...

  • Regular
  • Somtimes (can't savely reproduce) if you disconnect the USB-Audio (form BMW Car) Spotify wont stop playing Music. Even if you force close the app and/or press Stop on the iOS LockScreen Spotify keepl...
  • 553 Views
  • 0 replies
  • 0 likes
  • 553 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution iPhone screen locking while playing and connected to charger

iPhone screen locks while plugged in, I’d like to see album art and song title while I drive but it automatically locks after 2 minutes even though it’s plugged in.

  • Casual Listener
  • iPhone screen locks while plugged in, I’d like to see album art and song title while I drive but it automatically locks after 2 minutes even though it’s plugged in.
  • uresam
  • Regular
  • 36127 Views
  • 141 replies
  • 79 likes
  • iOS
  • 36127 Views
  • 141 replies
  • 79 likes

Solved!! Ford Sync streaming Spotify Radio issues

I just recently updated my Ford Sync to v 3.5.1 bt4t-14d546-ag. This update seems to have fixed the track ID issues that swere common before but I know have a worse problem. It appears that when I am streaming from Spotify radio it will automatically...

  • Casual Listener
  • I just recently updated my Ford Sync  to v 3.5.1 bt4t-14d546-ag. This update seems to have fixed the track ID issues that swere common before but I know have a worse problem. It appears that whe...
  • MilanSVK
  • Visitor
  • 15862 Views
  • 20 replies
  • 1 likes
  • 15862 Views
  • 20 replies
  • 1 likes

Repeat Playlist on Spotify Mobile gone

PlanFreeCountryUSADeviceiPhone 8Operating SystemiOS 13.1 My Question or IssueHello! On my Spotify mobile app, there is no longer a repeat playlist button. I tried tapping the three dots in the corner but it still wasn't there.

  • Casual Listener
  • Plan Free Country USA Device iPhone 8 Operating System iOS 13.1   My Question or Issue Hello! On my Spotify mobile app, there is no longer a repeat playlist button. I tried tapping the...
  • Loxer
  • Community Legend
  • 2186 Views
  • 3 replies
  • 0 likes
  • 2186 Views
  • 3 replies
  • 0 likes

New Releases playlist in browse not updating

The Spotify New Releases album playlist that updates every Friday has stopped doing so. Found under the browse tab. Have travelled recently if it could have gotten confused with countries and licensing etc? Any suggestions?PlanPremiumCountryNew Zeala...

  • Casual Listener
  • The Spotify New Releases album playlist that updates every Friday has stopped doing so. Found under the browse tab. Have travelled recently if it could have gotten confused with countries and licensi...
  • Loxer
  • Community Legend
  • 1356 Views
  • 3 replies
  • 0 likes
  • 1356 Views
  • 3 replies
  • 0 likes

Local Files

My Question or IssueSo I have downloaded songs and put them in my local files on spotify. I tried to sync them to my phone but it doesn't work, when I googled the problem someone said to turn off the firewall on my computer, I turned it off and tried...

  • Visitor
  •   My Question or Issue So I have downloaded songs and put them in my local files on spotify. I tried to sync them to my phone but it doesn't work, when I googled the problem someone said to tu...
  • 513 Views
  • 0 replies
  • 1 likes
  • 513 Views
  • 0 replies
  • 1 likes

Spotify Starts On its Own and Cant Be Turned Off

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Loxer
  • Community Legend
  • 598 Views
  • 2 replies
  • 0 likes
  • 598 Views
  • 2 replies
  • 0 likes

Solved!! Bluetooth Earbuds only play out of one side at a time....

Plan - Premium USA Iphone XS MaxiOS 12.4.1 I just purchased new Bluetooth earbuds (Merkury E003T) and they work but only one at a time. When I select the device on my iPhone, I can only play out of one side or the other, not both at the same time. Yo...

  • Casual Listener
  • Plan - Premium  USA   Iphone XS Max iOS 12.4.1   I just purchased new Bluetooth earbuds (Merkury E003T) and they work but only one at a time. When I select the device on my iPhon...
  • eltoch
  • Composer
  • 19537 Views
  • 3 replies
  • 0 likes
  • 19537 Views
  • 3 replies
  • 0 likes

Spotify stops after a few seconds on my iPhone. This breaks me appart! (pun intended)

Spotify stops playing, after a few seconds, on My iPhone 5s with the latest software update. I've noticed that it keeps playing, but with no sound. When I open the app, the time is still going - for a few seconds, then goes back to whatever time it s...

  • Newbie
  • Spotify stops playing, after a few seconds, on My iPhone 5s with the latest software update. I've noticed that it keeps playing, but with no sound. When I open the app, the time is still going - fo...
  • cxts
  • Visitor
  • 10083 Views
  • 4 replies
  • 0 likes
  • 10083 Views
  • 4 replies
  • 0 likes

Superuser Contribution Won’t let me add anymore albums to my playlist

I’ve been adding albums to playlist I was trying to add another album to my playlist, but it does not show an option to do so. I know there was an option to add albums to playlists. Plz help.

  • Visitor
  • I’ve been adding albums to playlist I was trying to add another album to my playlist, but it does not show an option to do so. I know there was an option to add albums to playlists. Plz help.
  • Peter
  • Spotify Legend
  • 1131 Views
  • 3 replies
  • 0 likes
  • 1131 Views
  • 3 replies
  • 0 likes

Can’t share song and playlist to instagram story

I can't share all of song to my ig story account. The last time that I've been shared is yesterday. I tried to reinstall both apps, restart the smartphone, log out both apps, still same error PlanPremiumCountryThailandDeviceiPhone SEOperating Systemi...

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  • Casual Listener
  • I can't share all of song to my ig story account. The last time that I've been shared is yesterday. I tried to reinstall both apps, restart the smartphone, log out both apps, still same error  ...
  • Jacob
  • Community Legend
  • 1016 Views
  • 1 replies
  • 3 likes
  • 1016 Views
  • 1 replies
  • 3 likes

Solved!! Local Files Issue

PlanPremiumCountryUSDeviceiPhone 6s / DesktopOperating System(iOS 10, Windows 10 My Question or IssueIm trying to use the local file function that allows me to add songs from my pc to my spotify playlist for my phone to also download. I got my songs ...

  • Regular
  • Plan Premium Country US Device iPhone 6s / Desktop Operating System (iOS 10, Windows 10   My Question or Issue Im trying to use the local file function that allows me to add songs from...
  • Jacob
  • Community Legend
  • 4636 Views
  • 12 replies
  • 0 likes
  • 4636 Views
  • 12 replies
  • 0 likes

Solved!! Sharing to Instagram Error in iOS 13

PlanPremiumCountryCanadaDeviceiPhone 11Operating SystemiOS 13.1 My Question or IssueI recently upgraded my phone and it came with iOS 13 loaded onto it, I had no problems sharing to instagram on my previous phone a couple of days ago but now I'm gett...

  • Casual Listener
  • Plan Premium Country Canada Device iPhone 11 Operating System iOS 13.1   My Question or Issue I recently upgraded my phone and it came with iOS 13 loaded onto it, I had no problems sha...
  • Loxer
  • Community Legend
  • 1219 Views
  • 2 replies
  • 6 likes
  • 1219 Views
  • 2 replies
  • 6 likes

Claim your Spotify Artist profile (iPhone).

I've had Spotify music on my iPhone for a long time now. I downloaded the Spotify Artist app and tried to make an account I made it through all of signing up part. Until I got to the "Claim You Spotify Artist Profile" I've looked every where, but, I ...

  • Casual Listener
  • I've had Spotify music on my iPhone for a long time now.  I downloaded the Spotify Artist app and tried to make an account I made it through all of signing up part.  Until I got to the "Cla...
  • Anonymous_User2
  • Casual Listener
  • 976 Views
  • 2 replies
  • 0 likes
  • 976 Views
  • 2 replies
  • 0 likes

CarPlay - Sort Order

Hello, is there a known bug with AppleCar Play and the Spotfiy Sort ordering?I have selected "Recently Added" but that is not shown in CarPlay. Thanks PlanPremiumCountryATDeviceiPhone 6Carplay Mazda 3 2019Operating SystemiOS 12.3.1

  • Newbie
  • Hello,   is there a known bug with AppleCar Play and the Spotfiy Sort ordering? I have selected "Recently Added" but that is not shown in CarPlay.   Thanks   Plan Premium Coun...
  • vlopddap
  • Music Fan
  • 1519 Views
  • 2 replies
  • 4 likes
  • 1519 Views
  • 2 replies
  • 4 likes

My Recently Played section has disappeared.

PlanPremiumCountryUS DeviceIPhone 8 PlusOperating SystemiOS 12.4.1 My issue is that my Recently Played row has been missing for about a week. I now have a “Shortcuts” section only. I’ve seen a few other people that also have the “Shortcuts” section b...

5C31DD90-268D-44FE-B6E2-74BE467A09C4.png
  • Regular
  •   Plan Premium Country US   Device IPhone 8 Plus Operating System iOS 12.4.1   My issue is that my Recently Played row has been missing for about a week. I now have a “Short...
  • Loxer
  • Community Legend
  • 950 Views
  • 3 replies
  • 0 likes
  • 950 Views
  • 3 replies
  • 0 likes

Can’t find all my downloaded songs on Spotify

Hello, like the title says I cant find my downloaded spotify songs, I can only find the “liked songs” or my downloaded playlists. My device (iphone7) has the “Home”, “Search” and the “Your Library” tabs, when i go to the Library one i can see my play...

  • Visitor
  • Hello, like the title says I cant find my downloaded spotify songs, I can only find the “liked songs” or my downloaded playlists. My device (iphone7) has the “Home”, “Search” and the “Your Library” t...
  • eltoch
  • Composer
  • 3178 Views
  • 1 replies
  • 0 likes
  • 3178 Views
  • 1 replies
  • 0 likes

Downloading local files on my iPhone creates duplicate songs/files

When I try to download local files from my iTunes into spotify, SOME of the songs do this: In the image (A screenshot from my "Favorites" folder), you can see the "origional" song that's in my playlist (with a red download sign) that isn't syncing wi...

IMG_3797.jpg
  • Newbie
  • When I try to download local files from my iTunes into spotify, SOME of the songs do this:   In the image (A screenshot from my "Favorites" folder), you can see the "origional" song that's...
  • 684 Views
  • 0 replies
  • 0 likes
  • 684 Views
  • 0 replies
  • 0 likes