Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

243271 Views

56 replies

13 likes

  • 243271 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

160641 Views

507 replies

108 likes

  • 160641 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108919 Views

19 replies

38 likes

  • 108919 Views
  • 19 replies
  • 38 likes

Solved!! Premium button not showing

I’ve purchased a premium subscription however the premium button doesn’t show in the menu (see attached) I’ve removed it from Facebook, I’ve deleted the app, restarted the phone, soft reset the phone, reinstalled the app, signed in and premium button...

Casual Listener

I’ve purchased a premium subscription however the premium button doesn’t show in the menu (see attached)   I’ve removed it from Facebook, I’ve deleted the app, restarted the phone, soft reset ...

OneByBoo

Roadie

3082 Views

5 replies

0 likes

  • 3082 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify app not opening

PlanFamily PremiumCountryEnglandDeviceiPhone 6Operating SystemNot sure - do still need to update My Question or IssueThe spotify app does not have its normal logo on my homescreen, but it has a white background with grey lines on. When i click on the...

Casual Listener

Plan Family Premium Country England Device iPhone 6 Operating System Not sure - do still need to update   My Question or Issue The spotify app does not have its normal logo on my homes...

OscarDC

Moderator

1796 Views

4 replies

0 likes

  • 1796 Views
  • 4 replies
  • 0 likes

The new App layout on IOS devices

Does anyone not like the new layout for the app on the iPhone?! I absolutely hate it. I am going to be honest sometimes I need to change a song really quick when doing other things and I really liked Spotify because it was way simpler than Apple Musi...

Newbie

Does anyone not like the new layout for the app on the iPhone?!  I absolutely hate it.  I am going to be honest sometimes I need to change a song really quick when doing other things and ...

Billy-J

Spotify Star

1514 Views

1 replies

0 likes

ios app
  • 1514 Views
  • 1 replies
  • 0 likes

Music plays when app is not open

Firstly Spotify was skipping to the next song everytime when I moved even a little my phone (what made listening to music on the go impossible) or when I locked the screen. When I tried to kill the app session, Spotify starts playing random music on ...

Newbie

Firstly Spotify was skipping to the next song everytime when I moved even a little my phone (what made listening to music on the go impossible) or when I locked the screen. When I tried to kill the a...

573 Views

0 replies

0 likes

  • 573 Views
  • 0 replies
  • 0 likes

Liked songs play list filter bug

PlanPremium (not for long)CountryUkDeviceiPhone xOperating SystemiOS 12 My Question or Issue So, if you click on the liked songs playlist and filter it (let's say there are 3 songs it's filtered too) it will play these songs and then switch to radio....

Newbie

Plan Premium (not for long) Country Uk Device iPhone x Operating System iOS 12   My Question or Issue   So, if you click on the liked songs playlist and filter it (let's say ther...

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes

Superuser Contribution Do not play artist/song

Plan: PremiumCountry: CanadaDevice: iPhone 6sOperating System: iOS 10 My Question or IssueI thought I had seen a "do not play" for songs or artists not so long ago and now I can't find it. Is it gone? Can we bring it back?

Newbie

Plan: Premium Country: Canada Device: iPhone 6s Operating System: iOS 10   My Question or Issue I thought I had seen a "do not play" for songs or artists not so long ago and...

Amorede

Visitor

16032 Views

18 replies

8 likes

  • 16032 Views
  • 18 replies
  • 8 likes

Trying to download Podcasts.

PlanPremiumCountryUKDeviceiPhone 6Operating SystemiOS 12.3.1 My Question or IssueTrying to download a podcast. Some episodes simply will not download, whilst other do. For the ones that don't, you just continually see the green circle going around th...

Newbie

Plan Premium Country UK Device iPhone 6 Operating System iOS 12.3.1   My Question or Issue Trying to download a pod cast.  Some episodes simply will not download, whilst other do...

OneByBoo

Roadie

1105 Views

1 replies

0 likes

  • 1105 Views
  • 1 replies
  • 0 likes

Solved!! Playlist mixed

PlanPremiumCountryUSADeviceiPhone 8 PlusOperating SystemiOS 12.3 My Question or IssueWhen I am listenning to a Playlist the next button, plays a song from another playlist and the previous button plays a song from the current playlist.

Casual Listener

Plan Premium Country USA Device iPhone 8 Plus Operating System iOS 12.3   My Question or Issue When I am listenning to a Playlist the next button, plays a song from another playlist an...

DanifC

Composer

4243 Views

3 replies

0 likes

  • 4243 Views
  • 3 replies
  • 0 likes

Spotify keeps adding songs to my playlist although i already have 15+songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

Unable to install Spotify from App Store (install button is grey)

PlanPremium (Family)Country Belgium DeviceIphone SEOperating Systemios 12.3.1 My Question or IssueMy son has never been able to install spotify on his older iphone or on his new.When I first made his account on itunes I mistiped the birthdate, but ha...

Newbie

Plan Premium (Family) Country Belgium   Device Iphone SE Operating System ios 12.3.1   My Question or Issue My son has never been able to install spotify on his older iphone or on...

Billy-J

Spotify Star

1597 Views

1 replies

0 likes

  • 1597 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random Music Playing

PlanPremiumCountryUSADeviceiPhone 8 PlusOperating SystemiOS 12.3.2 My Question or IssueWhen listening to any playlist or song, every few songs mid song the song will switch to a random song in no playlist or library on my account.

Newbie

Plan Premium Country USA Device iPhone 8 Plus Operating System iOS 12.3.2   My Question or Issue When listening to any playlist or song, every few songs mid song the song will switch t...

OscarDC

Moderator

1710 Views

5 replies

2 likes

  • 1710 Views
  • 5 replies
  • 2 likes

Solved!! Tempo Fluctuates Whilst Driving

Hi, I recently switched from a iPhone 6s to a iPhone 8.CountryU.K. Deviceiphone 8Operating System(iOS 12.3.1 My Question or Issue I recently switched from a iPhone 6s to iPhone 8 and pretty much straight away I have had issues with the Tempo on my mu...

Casual Listener

Hi, I recently switched from a iPhone 6s to a iPhone 8. Country U.K.   Device iphone 8 Operating System (iOS 12.3.1   My Question or Issue I recently switched from a iPhone 6s to i...

Amar8

Casual Listener

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes

Album showing when I want to listen to Artist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have previously saved albums from certain artists, either because I wanted to go directly t...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

How do you reorganize playlists to a custom order on mobile now?

I have Spotify Premium on iOS, and the new update seems to not allow you to reorganize your playlist to custom order...

Regular

I have Spotify Premium on iOS, and the new update seems to not allow you to reorganize your playlist to custom order...

DanifC

Composer

2768 Views

3 replies

0 likes

Playlist Organization
UIX
  • 2768 Views
  • 3 replies
  • 0 likes

New to Spotify!! Help please

Coming from Apple Music, I’m used to being able to only listen to the songs I like off a specific album or from artists and say “I feel like listening to Kendrick Lamar” without playing songs I haven’t added to my library. With Spotify, and especiall...

Newbie

Coming from Apple Music, I’m used to being able to only listen to the songs I like off a specific album or from artists and say “I feel like listening to Kendrick Lamar” without playing songs I haven...

Billy-J

Spotify Star

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

"Ghost" (deleted) songs still showing up when using Spotify on Apple CarPlay

PlanFamily PremiumCountryCanadaDeviceiPhone 8 PlusOperating SystemiOS 12.3.2 My Question or IssueRecently a few songs that I liked was removed from Spotify for some reasons. I first continued to saw them into my "Liked Song" playlist while they were ...

Music Fan

Plan Family Premium Country Canada Device iPhone 8 Plus Operating System iOS 12.3.2   My Question or Issue Recently a few songs that I liked was removed from Spotify for some reasons. ...

DaniPitu

Newbie

1422 Views

1 replies

0 likes

  • 1422 Views
  • 1 replies
  • 0 likes

hi why they skip the album and play other song not in album or playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

DanifC

Composer

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes

All Downloaded Songs 'Undownload'

Earlier this morning, I was listening to music and I went out of range of reception. When I went to change songs, I discovered all 3000 something songs on my phone weren't available offline. According to the 'offline devices' section of my account, t...

Newbie

Earlier this morning, I was listening to music and I went out of range of reception. When I went to change songs, I discovered all 3000 something songs on my phone weren't available offline. Accordin...

Billy-J

Spotify Star

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes

Lyrics problem with iPad

I'm using iPad and I don't know why the lyrics feature is disabled. I already used Live Chat to report this problem more than once but no relevant answer after all. The lastest update is about 1 month ago, feel like spotify never really care about th...

Casual Listener

I'm using iPad and I don't know why the lyrics feature is disabled. I already used Live Chat to report this problem more than once but no relevant answer after all. The lastest update is about 1 mont...

DanifC

Composer

5313 Views

3 replies

2 likes

  • 5313 Views
  • 3 replies
  • 2 likes

Spotify skipping songs

PlanPremiumCountryAustraliaDeviceiPhone 8Operating SystemiOS 12.3.1 My Question or IssueSpotify skips every song around the 45 - 55 second mark. I have tried:-turning my device on and off-uninstalling and installing the app-Turned the crossfade and g...

Newbie

Plan Premium Country Australia Device iPhone 8 Operating System iOS 12.3.1   My Question or Issue Spotify skips every song around the 45 - 55 second mark. I have tried: -turning my de...

Billy-J

Spotify Star

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes