Cannot connect to Definitive W7 WiFi speaker

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Cannot connect to Definitive W7 WiFi speaker

Johnodina
Visitor

I have several Definitive W7 speakers installed on my home network. Until recently, all of them were visible and could connect to Spotify. Now none of them connect.  I can see all speakers in the Play-Fi App; however, when I attempt to use Spotify, none of the speakers show up in the Devices available.

I have reinstalled my Spotify apps, reset my WiFi, and completed a hard reset on the speakers themselves.  This is frustrating because I can connect through Pandora, Amazon Music and Apple, but not Spotify. 

Plan

Premium

Country

USA

Device

(iPhone X, iPad Pro)

Operating System

(iOS 13)

 

My Question or Issue

 

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