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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232449 Views

27 replies

5 likes

  • 232449 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114020 Views

116 replies

13 likes

Other
  • 114020 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2292 Views

0 replies

0 likes

iOS
  • 2292 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303903 Views

61 replies

16 likes

  • 303903 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129631 Views

19 replies

38 likes

  • 129631 Views
  • 19 replies
  • 38 likes

Please bring back the scroll bar

PlanPremiumCountryAustralia DeviceiPhone 8 Operating SystemiOS 12 My Question or IssueSince the update almost a year ago, the scroll bar has disappeared. I like to have all my likes songs in one place. If I’m listening to a song beginning with A and ...

Visitor

  Plan Premium Country Australia   Device iPhone 8   Operating System iOS 12   My Question or Issue Since the update almost a year ago, the scroll bar has disappeared...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

I can't play downloaded local files on iPhone any more

Plan: PremiumCountry: USADevice: iPhone 11 My Question or IssueI was able to download local music files from the Spotify app on Macbook to the Spotify app on iPhone 11. I was also able to play those downloaded files on the iPhone. However, after I ch...

Casual Listener

Plan: Premium Country: USA Device: iPhone 11   My Question or Issue I was able to download local music files from the Spotify app on Macbook to the Spotify app on iPhone 11. I was...

BigLei

Casual Listener

992 Views

2 replies

0 likes

  • 992 Views
  • 2 replies
  • 0 likes

Shuffle

My playlist Is not on shuffle, yet my songs aren’t in the order as which they are listed in my playlist. Also, every time I try to go back a song, it takes me back to the song that first played on my playlist for that day

Visitor

My playlist Is not on shuffle, yet my songs aren’t in the order as which they are listed in my playlist. Also, every time I try to go back a song, it takes me back to the song that first played on my...

eltoch

Composer

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes

Solved!! Continuous Play after one song

I want to be able to pick one song, and then have Spotify continuously play and fill in the queue with similar songs after that. If I go to search and pick a song and play it, Spotify stops after just that one song. Any help? PlanPremiumCountryUSDevi...

Casual Listener

I want to be able to pick one song, and then have Spotify continuously play and fill in the queue with similar songs after that. If I go to search and pick a song and play it, Spotify stops after jus...

TylerMoody

Casual Listener

3191 Views

4 replies

0 likes

  • 3191 Views
  • 4 replies
  • 0 likes

Superuser Contribution App does not open

PlanPremiumCountryTurkey - DubaiDeviceiPhone 11 proOperating Systemios13.3 My Question or Issue Hi there,I moved to Dubai 2 days ago and bought new phone which I started to use today. Before that I had my spare phone which was an iphone 6s also ios13...

Music Fan

Plan Premium Country Turkey - Dubai Device iPhone 11 pro Operating System ios13.3   My Question or Issue   Hi there, I moved to Dubai 2 days ago and bought new phone which I sta...

osmang

Music Fan

9334 Views

2 replies

0 likes

  • 9334 Views
  • 2 replies
  • 0 likes

Playlist length missing

i posted about this a month ago and never got an answer... I can’t find the playlist length anymore. If I swipe on the playlist image it doesn’t show. Where is it? I’m on the latest iOS and Spotify

Roadie

i posted about this a month ago and never got an answer... I can’t find the playlist length anymore. If I swipe on the playlist image it doesn’t show. Where is it? I’m on the latest iOS and Spotify&n...

Loxer

Community Legend

989 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify app repeatedly jumps to same playlist from another device

DEVICE: IPhone 11 Pro, IOS 13.3Spotify Premium Subscription, utilizing the iPhone app. I think my Spotify is syncing to another playlist in my office. Trying to play through my Bluetooth headphones. Spotify can see my device and will play music that ...

Visitor

DEVICE: IPhone 11 Pro, IOS 13.3 Spotify Premium Subscription, utilizing the iPhone app.  I think my Spotify is syncing to another playlist in my office. Trying to play through my Bluetooth...

Loxer

Community Legend

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

I can’t find repeat or shuffle buttons

PlanPremiumCountryAustralia DeviceiPad air 2 Operating System(iOS 10) My Question or IssueI can’t seem to find the repeat or shuffle button when I’m playing music and I can’t find the button to view the queue they used to be next to the play/pause bu...

Newbie

Plan Premium Country Australia  Device iPad air 2  Operating System (iOS 10)   My Question or Issue I can’t seem to find the repeat or shuffle button when I’m playing music a...

Loxer

Community Legend

1329 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

How to download app when under the system requirements?

PlanPremiumCountryNew ZealandDeviceiphone 5Operating SystemiOS10.3.4 My Question or IssueI have just purchased a second hand iPhone 5, I have got the operating system up to its maximum level of 10.3.4 but the minimum requirements to download Spotify ...

Casual Listener

Plan Premium Country New Zealand Device iphone 5 Operating System iOS10.3.4   My Question or Issue I have just purchased a second hand iPhone 5, I have got the operating system up to i...

Loxer

Community Legend

4356 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Streaming or playing from downloaded file?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello. During holiday I had a limited data plan. I came up with the following question.When l...

Casual Listener

    Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question o...

Peter

Spotify Legend

582 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Same Song Plays Over and Over

When I load the app and click any song to play it is interrupted by another song after a couple seconds... the same song (by Mathia Mutchen) ...who I have never heard of until now. When I try to stop the song it starts to auto play again after a seco...

Casual Listener

When I load the app and click any song to play it is interrupted by another song after a couple seconds... the same song (by Mathia Mutchen) ...who I have never heard of until now.   When I tr...

Emilia_8

Community Legend

723 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Unable to shuffle filtered liked songs in Liked Songs

PlanPremiumDeviceiPhone XSOperating SystemiOS 13.2.3 Often I want to listen to music I like by a certain artist or in a certain album. I would go to my library and then to my liked songs and search for a certain artist or album and then hit shuffle. ...

Casual Listener

Plan Premium Device iPhone XS Operating System iOS 13.2.3   Often I want to listen to music I like by a certain artist or in a certain album. I would go to my library and then to my liked...

Lekgolo143

Casual Listener

2753 Views

2 replies

1 likes

  • 2753 Views
  • 2 replies
  • 1 likes

Superuser Contribution Re: Car View Problem

My car view suddenly stopped working too.This should be answerable. (iPhone 6, USB port directly into the deck. No bluetpoth or other. )

Visitor

My car view suddenly stopped working too. This should be answerable.  (iPhone 6, USB port directly into the deck. No bluetpoth or other. )

Peter

Spotify Legend

1274 Views

1 replies

0 likes

  • 1274 Views
  • 1 replies
  • 0 likes

Spotify connect constantly disconnects from Amazon Fire TV even after setting it as a favourite

Device(iPhone in iPad)Operating System(iOS 10+)My Question or IssueI'm playing music through the iPhone or iPad Spotify app and using Spotify Connect to listen on an Amazon Fire TV device. This is the only device I'll ever want to listen to while at ...

Casual Listener

Device (iPhone in iPad) Operating System (iOS 10+) My Question or Issue I'm playing music through the iPhone or iPad Spotify app and using Spotify Connect to listen on an Amazon Fire TV device. ...

1169 Views

0 replies

0 likes

  • 1169 Views
  • 0 replies
  • 0 likes

Battery Drain, iPhone 11

Hi, I’m very new to Spotify. Is it normal that massive battery usage ?I’m currently on IOS 13.3

Visitor

Hi, I’m very new to Spotify. Is it normal that massive battery usage ? I’m currently on IOS 13.3

eltoch

Composer

1007 Views

1 replies

0 likes

  • 1007 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashing my snapchat

When I take a picture on the camera of my iPhone 7 IOS 13.3 my Spotify premium will stop playing. Also when I am listening to music on Spotify and I take a picture on Snapchat it will crash Snapchat.

Visitor

When I take a picture on the camera of my iPhone 7 IOS 13.3 my Spotify premium will stop playing. Also when I am listening to music on Spotify and I take a picture on Snapchat it will crash Snapchat....

Petya

Community Legend

952 Views

1 replies

0 likes

  • 952 Views
  • 1 replies
  • 0 likes

Superuser Contribution Removeing my playlist from spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Mario

Spotify Legend

760 Views

1 replies

0 likes

  • 760 Views
  • 1 replies
  • 0 likes

Alarm silent when playing music

PremiumSwitzerlandiPhone XiOS 12.(?) My Question or IssueWhen I put on music on Spotify and set an alarm on the basic apple clock app, the alarm will go off but with no sound. (When Spotify is closed the alarm goes off with sound.) Does anyone have t...

Casual Listener

Premium Switzerland iPhone X iOS 12.(?)   My Question or Issue When I put on music on Spotify and set an alarm on the basic apple clock app, the alarm will go off but with no sound.  ...

ahart_13

Newbie

32854 Views

6 replies

3 likes

  • 32854 Views
  • 6 replies
  • 3 likes

Superuser Contribution Premium not working offline

I have the premium plan and been using spotify normally.Now though it’s having a problem that even though I have all my songs saved and downloaded, when the internet is turned off the songs won’t play. Ive already updated the app and restarted my pho...

Casual Listener

I have the premium plan and been using spotify normally. Now though it’s having a problem that even though I have all my songs saved and downloaded, when the internet is turned off the songs won’t p...

db_48c-84fc6a

Casual Listener

786 Views

2 replies

0 likes

  • 786 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Unknown song plays starts playing even even attempting to change song

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo my spotify stared acting very strange. It randomly start playing the same song i have neve...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So my s...

Mario

Spotify Legend

3634 Views

3 replies

0 likes

  • 3634 Views
  • 3 replies
  • 0 likes