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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 36098 Views
  • 15 replies
  • 36 likes
  • 36098 Views
  • 15 replies
  • 36 likes

Car Bluetooth very quiet

Plan - Family PremiumCountry - UK Device - iPhone XS MaxOperating System - iOS 12.4 so I bought a new phone yesterday after I smashed my old one I was originally playing Spotify through the USB in a ford fiesta, to which the sound quality had no issu...

  • Visitor
  •   Plan - Family Premium Country - UK   Device - iPhone XS Max Operating System - iOS 12.4   so I bought a new phone yesterday after I smashed my old one 😞 I was origi...
  • Loxer
  • Community Legend
  • 1979 Views
  • 1 replies
  • 0 likes
  • 1979 Views
  • 1 replies
  • 0 likes

Deleting Queues

Plan PremiumCountry Canada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a song in my queue that was accidentally put there and now despite all the searchin...

  • Visitor
  • Plan Premium Country Canada   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I...
  • Loxer
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Spotify not working offline

PlanPremiumCountryUnited Kingdom DeviceiPhone 6s I have all my songs downloaded and they work fine on WiFi but when offline even though they are downloaded they don't play, they stay at 00:00 and the bar can be moved anywhere on the song but still do...

  • Visitor
  • Plan Premium Country United Kingdom  Device iPhone 6s   I have all my songs downloaded and they work fine on WiFi but when offline even though they are downloaded they don't play, th...
  • Loxer
  • Community Legend
  • 265 Views
  • 2 replies
  • 1 likes
  • 265 Views
  • 2 replies
  • 1 likes

Spotify won’t let me play certain songs even when I have premium and is online

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Loxer
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Unusable

PlanPremiumCountryAustraliaDeviceiPhone 7Operating SystemiOS 12.4 My Question or IssueWhenever i try to play any music the app just crashes and i have to delete it and reinstall and after a few hours it just happens again

  • Newbie
  • Plan Premium Country Australia Device iPhone 7 Operating System iOS 12.4   My Question or Issue Whenever i try to play any music the app just crashes and i have to delete it and reinst...
  • Loxer
  • Community Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • broken
    not working
    songs won’t play
    unusable
  • 304 Views
  • 1 replies
  • 0 likes

All self created playlists empty

PlanPremiumCountryUSADeviceiPhone 6Operating SystemiOS 12.4 My Question or IssueLogged in today to see all my playlists are empty, which is kind of terrible. I've tried logout/in, clear cache, uninstall app. I've changed my password, and logged out o...

  • Visitor
  • Plan Premium Country USA Device iPhone 6 Operating System iOS 12.4   My Question or Issue Logged in today to see all my playlists are empty, which is kind of terrible.  I've tried...
  • Loxer
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Queue disappears

PlanFreeCountryEcuadorDeviceiPad Air 2Operating SystemiOS 10 My Question or IssueWhenever I add a song to the queue while an ad is playing, all the other songs I had previously added to the queue vanish, and only the song I just added is played inste...

  • Visitor
  • Plan Free Country Ecuador Device iPad Air 2 Operating System iOS 10   My Question or Issue Whenever I add a song to the queue while an ad is playing, all the other songs I had previous...
  • Loxer
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Solved!! can’t play liked tracks

PlanPremiumCountryuk DeviceIpad Pro 2015 My Question or Issuecan’t play any tracks from my liked tracks,not even on shuffle play.Have restarted,deleted cache etc but nothing works please help!

  • Casual Listener
  •   Plan Premium Country uk   Device Ipad Pro 2015   My Question or Issue can’t play any tracks from my liked tracks,not even on shuffle play.Have restarted,deleted cache etc b...
  • Loxer
  • Community Legend
  • 552 Views
  • 1 replies
  • 0 likes
  • 552 Views
  • 1 replies
  • 0 likes

Car View

PlanPremiumCountryTurkeyOperating SystemiOS 12.4My Question or IssueI want to use Car view mode while I am connecting to the Bluetooth. But I couldn't. I do not know why but also i can not see the "Car" Section in the settings. Beside when I enter an...

  • Visitor
  • Plan Premium Country Turkey Operating System iOS 12.4 My Question or Issue I want to use Car view mode while I am connecting to the Bluetooth. But I couldn't. I do not know why but also i can ...
  • Loxer
  • Community Legend
  • 639 Views
  • 1 replies
  • 0 likes
  • Car
    Car Bluetooth
    car view
  • 639 Views
  • 1 replies
  • 0 likes

Music stops/starts when I turn my iPhone upside down or move it

PlanFree/PremiumCountry Device: iPhone 8(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Whenever I put my iphone in my pocket (turning it upside down so the headphone jac...

  • Visitor
  • Plan Free/Premium Country   Device: iPhone 8 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issu...
  • Loxer
  • Community Legend
  • 3104 Views
  • 1 replies
  • 0 likes
  • 3104 Views
  • 1 replies
  • 0 likes

I have premium account. I have no ‘local file’ option in settings or anywhere else. Why?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Loxer
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

[iOS] Spotify automatically loads same queue

PlanPremiumCountryAustraliaDeviceiPhone 7+Operating System(iOS 12.3.1) My Question or IssueLately when I have been wanting to listen to music, like an album, or a playlist, I will chose the shuffle button to start playing, or even tap on the first so...

  • Visitor
  •   Plan Premium Country Australia Device iPhone 7+ Operating System (iOS 12.3.1)   My Question or Issue Lately when I have been wanting to listen to music, like an album, or a pla...
  • pharmaphil80
  • Newbie
  • 379 Views
  • 1 replies
  • 1 likes
  • 379 Views
  • 1 replies
  • 1 likes

Spotify Stopped Recognizing Alexa

I have been using my premium Spotify account on my iPhone 6 to play music over a group of devices I made on the Alexa app. It was working great for several months. Today I tap the spotify app and it asks me to log-in, which it has never done before. ...

  • Casual Listener
  • I have been using my premium Spotify account on my iPhone 6 to play music over a group of devices I made on the Alexa app. It was working great for several months. Today I tap the spotify app and it ...
  • Beck738
  • Casual Listener
  • 617 Views
  • 2 replies
  • 0 likes
  • 617 Views
  • 2 replies
  • 0 likes

Solved!! Not able to shuffle play anymore on my account.

Hello I Have a premium account. For whatever reason I’m not able to shuffle play anymore on my account. The songs won’t auto play the next track on playlist either. I’ve followed all the information about restarting, re installing, setting the qualit...

  • Casual Listener
  • Hello I Have a premium account. For whatever reason I’m not able to shuffle play anymore on my account. The songs won’t auto play the next track on playlist either. I’ve followed all the information ...
  • Ycyos
  • Casual Listener
  • 2253 Views
  • 2 replies
  • 0 likes
  • 2253 Views
  • 2 replies
  • 0 likes

Solved!! Podcasts not remembering position

PlanPremiumCountryUSADeviceiPhone 6s When playing a long podcast through the app (Hardcore History - check it out!), it sometimes remembers where I left off and sometimes doesn't. I can't see a pattern. Sometimes it remembers after I play other music...

  • Music Fan
  • Plan Premium Country USA Device iPhone 6s   When playing a long podcast through the app (Hardcore History - check it out!), it sometimes remembers where I left off and sometimes doesn't. ...
  • Wabbitpodcast
  • Casual Listener
  • 9160 Views
  • 3 replies
  • 1 likes
  • 9160 Views
  • 3 replies
  • 1 likes

Videos are blocking offline player, even in locked mode

PlanPremiumCountrySwedenDeviceiPhone XROperating SystemiOS 12 My Question or IssueWhen app is in offline mode and a video is in the playlist the play button won’t work, both built in iOS, headset control and inside the app. You have to skip past the ...

  • Casual Listener
  •   Plan Premium Country Sweden Device iPhone XR Operating System iOS 12   My Question or Issue When  app is in offline mode and a video is in the playlist the play button won...
  • 265 Views
  • 0 replies
  • 0 likes
  • 265 Views
  • 0 replies
  • 0 likes

Auto sort playlist by newest

hi all, I have some public playlists with 600+ songs that I update weekly with new songs. I really would like to have a general setting of that playlist, that the total playlist will be sorted by newest added on top automaticly. It is a lot of work f...

  • Visitor
  • hi all,  I have some public playlists with 600+ songs that I update weekly with new songs. I really would like to have a general setting of that playlist, that the total playlist will be s...
  • 559 Views
  • 0 replies
  • 0 likes
  • playlist sort
    sort playlist
  • 559 Views
  • 0 replies
  • 0 likes

Problems through "See All Songs" after searching up an Artist.

Hi, For a few days now I have encountered the following problem: When I search up an Artist, then click "See All Songs", then click on a song to listen to it will play the song I click & only that song. Once the song is over it doesn't go to the next...

  • Newbie
  • Hi,   For a few days now I have encountered the following problem:   When I search up an Artist, then click "See All Songs", then click on a song to listen to it will play the song I cl...
  • Aframk
  • Visitor
  • 708 Views
  • 2 replies
  • 3 likes
  • 708 Views
  • 2 replies
  • 3 likes

Shuffle Play Turns on "Sticky" Shuffle

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 12.4 My Question or IssueBefore the update, if I used the Shuffle Play button in a playlist, it would simply shuffle that playlist. However, now when I click Shuffle Play in a playlist, it turns ...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 7 Operating System iOS 12.4   My Question or Issue Before the update, if I used the Shuffle Play button in a playlist, it would simply shuffle th...
  • 283 Views
  • 0 replies
  • 1 likes
  • 283 Views
  • 0 replies
  • 1 likes

Your local file syncing is DREADFUL! And not always working!

For sure are you doing my head in. I have checked my settings so many times. Local files play FINE on my Mac. When I check my iPhone, the songs won't play saying I can download it/sync it. I DID! Songs get changed to different names on the iPhone dep...

  • Gig Goer
  • For sure are you doing my head in. I have checked my settings so many times. Local files play FINE on my Mac. When I check my iPhone, the songs won't play saying I can download it/sync it. I DID! Son...
  • 421 Views
  • 0 replies
  • 0 likes
  • Syncing Local FIles
  • 421 Views
  • 0 replies
  • 0 likes