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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27496 Views
  • 13 replies
  • 33 likes
  • 27496 Views
  • 13 replies
  • 33 likes

Put the Alphabet Quick Scroll Filter on the right BACK ON!!!

After the Update, there were changes. I noticed that all my "Liked Songs" in my Library were grouped into a folder. Fine, cool, whatever! That sucks as it is another motion versus going to your Library and having your "Liked Songs" in your Library ON...

  • Visitor
  • After the Update, there were changes. I noticed that all my "Liked Songs" in my Library were grouped into a folder. Fine, cool, whatever! That sucks as it is another motion versus going to your Libra...
  • DanifC
  • Composer
  • 1481 Views
  • 1 replies
  • 4 likes
  • filter
    liked song folder
    quick scroll
    Update
  • 1481 Views
  • 1 replies
  • 4 likes

Nike Run Club Spotify Playlist Issues

Plan - PremiumCountry - Australia Device Iphone X The nike run club app allows me to connect my Spotify account and listen to my playlists while I run. 2 days ago it stopped allowing me to select the playlist. I have attached a video of this happenin...

  • Casual Listener
  •   Plan - Premium Country - Australia   Device Iphone X   The nike run club app allows me to connect my Spotify account and listen to my playlists while I run. 2 days ag...
  • deftbit
  • Newbie
  • 9283 Views
  • 13 replies
  • 4 likes
  • 9283 Views
  • 13 replies
  • 4 likes

problem spotify connect ios

Since the last update (version 8.5.17.713) Spotify Connect doesn't work anymore on any IOS devices in my home network. Yes, I have installed the app again and I also have the last update for IOS.. Android devices are ok. Can anybody tell me what's wr...

  • Casual Listener
  • Since the last update (version 8.5.17.713) Spotify Connect doesn't work anymore on any IOS devices in my home network.   Yes, I have installed the app again and I also have the last update for...
  • rolfio
  • Casual Listener
  • 576 Views
  • 2 replies
  • 0 likes
  • 576 Views
  • 2 replies
  • 0 likes

iPhone App Not Playing Songs Off WiFi

I have an iPhone XR and am a Premium account holder and today the Spotify app has not been playing songs I do not have downloaded while I'm not on Wifi. Usually when I have good cell service I am able to listen to songs I haven't downloaded whenever,...

  • Visitor
  • I have an iPhone XR and am a Premium account holder and today the Spotify app has not been playing songs I do not have downloaded while I'm not on Wifi. Usually when I have good cell service I am abl...
  • Loxer
  • Community Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

Something changed with using iPhone as a ”remote” and I’m **bleep**

PlanFreeCountryFinlandDeviceiPhone 6sOperating SystemiOS 12.3 My Question or Issue I play a lot of video games. I listen to Spotify a lot when I play video games. What I always liked about Spotify on my phone was when I connected my Spotify on my pho...

  • Casual Listener
  •   Plan Free Country Finland Device iPhone 6s Operating System iOS 12.3   My Question or Issue   I play a lot of video games. I listen to Spotify a lot when I play video gam...
  • Loxer
  • Community Legend
  • 529 Views
  • 3 replies
  • 0 likes
  • 529 Views
  • 3 replies
  • 0 likes

Sync between Mac and iPhone

Why does not Spotify sync like Apple Music? Whenever I change something on the Mac, I have to shoot the app on the iPhone and restart it so that the synchronization takes effect. This is really annoying, especially if you use Spotify on two different...

  • Composer
  • Why does not Spotify sync like Apple Music? Whenever I change something on the Mac, I have to shoot the app on the iPhone and restart it so that the synchronization takes effect. This is really annoy...
  • AppleG
  • Composer
  • 431 Views
  • 1 replies
  • 0 likes
  • 431 Views
  • 1 replies
  • 0 likes

Deleting individual songs in albums?

Plan: premiumCountry: new zealandDevice: iPhone xsOperating system: 12.3.1 On previous versions I used to be able to delete songs within albums from my downloads and that option doesn’t seem to be available anymore. Can anyone help me please? Attache...

F53B6632-2F3A-4DA2-8545-B06D6B890A17.png D2B19F60-D42B-437B-8C75-F8E43321274F.png
  • Casual Listener
  • Plan: premium Country: new zealand Device: iPhone xs Operating system: 12.3.1   On previous versions I used to be able to delete songs within albums from my downloads and that option doesn’...
  • UltimateRiot
  • Casual Listener
  • 438 Views
  • 3 replies
  • 1 likes
  • 438 Views
  • 3 replies
  • 1 likes

Can't login on google home app

PlanPremiumCountryUSDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 10My Question or IssueIt tells me "Oops! Something went wrong, please try again or check out our help are...

  • Regular
  • Plan Premium Country US Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 10 My Question or Issue It te...
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes

<3, then download, then follow just to add a song to your library.

If you want to listen to your library offline you have to a song, then download the song, THEN follow the artist. What is this new UI? It's so clunky. There has to be a better system than this. Plan (Family Premium)Seriously considering apple music.

  • Newbie
  • If you want to listen to your library offline you have to ❤️ a song, then download the song, THEN follow the artist.   What is this new UI? It's so clunky. There has to be a better system than...
  • 265 Views
  • 0 replies
  • 1 likes
  • 265 Views
  • 0 replies
  • 1 likes

Local Files album cover not showing up anymore

PlanPremiumCountryUnited StatesDeviceiPhone 8Operating SystemiOS 12.1 I’ve been using Local Files for a long time. Yesterday I uploaded a bunch of albums and EPs to my Local Files folder (from my computer, an HP Laptop on Windows 10) and they all syn...

  • Regular
  • Plan Premium Country United States Device iPhone 8 Operating System iOS 12.1   I’ve been using Local Files for a long time. Yesterday I uploaded a bunch of albums and EPs to my Local Fi...
  • 380 Views
  • 0 replies
  • 0 likes
  • 380 Views
  • 0 replies
  • 0 likes

Podcasts can no longer be Queue'd

[Premium][iPhone 7 plus][iOS 12.2][Spotify version 8.5.3.784]Prior to a few weeks ago I could add podcasts to my play queue, and did so happily before I started every long morning drive. Now, I can go through all the steps (find the podcast, click on...

  • Casual Listener
  • [Premium][iPhone 7 plus][iOS 12.2][Spotify version 8.5.3.784] Prior to a few weeks ago I could add podcasts to my play queue, and did so happily before I started every long morning drive.  Now,...
  • kthearling
  • Newbie
  • 1427 Views
  • 1 replies
  • 8 likes
  • 1427 Views
  • 1 replies
  • 8 likes

download and/or playlist status of a song

PlanPremiumCountryGermany DeviceiPhone XsOperating SystemiOS 12.4 My Question or IssueWhen showing a whole album, there is the little symbol which indicates if a song is already downloaded or contained in a playlist. This feature would be really help...

  • Casual Listener
  • Plan Premium Country Germany   Device iPhone Xs Operating System iOS 12.4   My Question or Issue When showing a whole album, there is the little symbol which indicates if a song ...
  • Loxer
  • Community Legend
  • 415 Views
  • 1 replies
  • 1 likes
  • search playlists download status
  • 415 Views
  • 1 replies
  • 1 likes

Can't View Downloaded Albums Without Strong Connection

I have the premium version of Spotify on an iPhone 7 and listen to downloaded albums. When my internet connection is weak and I go to view an album track list from my Library, the Spotify app will display the album as loading until a strong internet ...

  • Visitor
  • I have the premium version of Spotify on an iPhone 7 and listen to downloaded albums.   When my internet connection is weak and I go to view an album track list from my Library, the Spotify ap...
  • 250 Views
  • 0 replies
  • 1 likes
  • 250 Views
  • 0 replies
  • 1 likes

Viewing a Waiting list from a podcast playing

So I don’t know if it’s a iOS problem but I’m surprised nobody changed that yet. so when I’m playing a song and pop it up so I can see the cover, then I can push the “...” and see and edit my waitlist of tracks being played next. however - and this i...

  • Casual Listener
  • So I don’t know if it’s a iOS problem but I’m surprised nobody changed that yet.   so when I’m playing a song and pop it up so I can see the cover, then I can push the “...” and see and edit m...
  • Jansensk
  • Casual Listener
  • 558 Views
  • 1 replies
  • 0 likes
  • Waitlist podcast
  • 558 Views
  • 1 replies
  • 0 likes

Permanent “Spotify is currently set to offline” message

It shows it’s offline with no internet even though I have unlimited data and great WiFi please help

  • Visitor
  • It shows it’s offline with no internet even though I have unlimited data and great WiFi please help      
  • Loxer
  • Community Legend
  • 8455 Views
  • 1 replies
  • 0 likes
  • 8455 Views
  • 1 replies
  • 0 likes

Not posible to reach filter function on IPhone XR

Plan:Premium Country:Norway Device:IPhone XR Operating System:iOS12 My Question or Issue:It is not posible to reach/access filter function on IPhone XRFilter for search and filter with burger bar to sort playlist is behind other stuff

  • Music Fan
  • Plan: Premium   Country: Norway   Device: IPhone XR   Operating System: iOS12   My Question or Issue: It is not posible to reach/access filter function on IPhone XR ...
  • Loxer
  • Community Legend
  • 421 Views
  • 1 replies
  • 0 likes
  • 421 Views
  • 1 replies
  • 0 likes

Solved!! Playlist is not playing the playlist that was selected

PlanPremium (but not this account, long story)DeviceiPhone 7Operating SystemiOS 12.4 My Question or IssueOkay. This is my third time writing this as it keeps deleting. My spotify keeps insisting on playing a playlist I haven’t selected to play. For e...

  • Casual Listener
  •   Plan Premium (but not this account, long story) Device iPhone 7 Operating System iOS 12.4   My Question or Issue Okay. This is my third time writing this as it keeps deleting. &...
  • Kaceyg16
  • Casual Listener
  • 2584 Views
  • 2 replies
  • 0 likes
  • 2584 Views
  • 2 replies
  • 0 likes

How to resync an iPhone after deleting from device list

I have been having an issue where songs I download aren't showing up in my songs list. So I updated the app (using an iPhone) and then deleted the device from the list, assuming it would resync and fix the issue there. Now I can't figure out how to r...

  • Casual Listener
  • I have been having an issue where songs I download aren't showing up in my songs list. So I updated the app (using an iPhone) and then deleted the device from the list, assuming it would resync and f...
  • Adam1985
  • Casual Listener
  • 671 Views
  • 2 replies
  • 0 likes
  • 671 Views
  • 2 replies
  • 0 likes

Spotify mistakenly creates new offline device ids causing all downloads to be deleted

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've tried the suggestion from Spotify to delete all offline devices. You mention that a "fil...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've tr...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes