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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37153 Views
  • 15 replies
  • 36 likes
  • 37153 Views
  • 15 replies
  • 36 likes

Shuffle leaving out songs

PlanPremiumCountryUSADeviceiPhone 7 My Question or IssueI recently added ~25 new songs to one of my playlists. When I use shuffle, the new songs don’t play. I had this issue in the past but I figured out that playing the new songs a few times manuall...

  • Visitor
  •   Plan Premium Country USA Device iPhone 7   My Question or Issue I recently added ~25 new songs to one of my playlists. When I use shuffle, the new songs don’t play. I had this is...
  • Emilnh
  • Newbie
  • 618 Views
  • 1 replies
  • 2 likes
  • shuffle
    Shuffle play
  • 618 Views
  • 1 replies
  • 2 likes

Repeat button NOWHERE on premium account

Hi, I have a premium account in Australia, and on my iPad, iPhone, and windows desktop the repeat button is nowhere to be found. It isn't on the screen which just shows the song that is playing, and it is also not in the three dots on the right-hand ...

  • Casual Listener
  • Hi,  I have a premium account in Australia, and on my iPad, iPhone, and windows desktop the repeat button is nowhere to be found. It isn't on the screen which just shows the song that is playin...
  • Loxer
  • Community Legend
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Where is the “Songs” tab??

Planpremium familyCountryCosta Rica Device(iPhone XROperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Where is the tab for songs? It’s been gone since the last update and I’m going crazy! I’m about to switch to Tidal just b...

  • Visitor
  • Plan premium family Country Costa Rica  Device (iPhone XR Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Where is the tab for songs? ...
  • Loxer
  • Community Legend
  • 884 Views
  • 2 replies
  • 1 likes
  • 884 Views
  • 2 replies
  • 1 likes

How do you delete downloaded songs off iphone app quickly

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Loxer
  • Community Legend
  • 397 Views
  • 1 replies
  • 0 likes
  • 397 Views
  • 1 replies
  • 0 likes

Car Bluetooth very quiet

Plan - Family PremiumCountry - UK Device - iPhone XS MaxOperating System - iOS 12.4 so I bought a new phone yesterday after I smashed my old one I was originally playing Spotify through the USB in a ford fiesta, to which the sound quality had no issu...

  • Visitor
  •   Plan - Family Premium Country - UK   Device - iPhone XS Max Operating System - iOS 12.4   so I bought a new phone yesterday after I smashed my old one 😞 I was origi...
  • Loxer
  • Community Legend
  • 1980 Views
  • 1 replies
  • 0 likes
  • 1980 Views
  • 1 replies
  • 0 likes

Deleting Queues

Plan PremiumCountry Canada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a song in my queue that was accidentally put there and now despite all the searchin...

  • Visitor
  • Plan Premium Country Canada   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I...
  • Loxer
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Spotify not working offline

PlanPremiumCountryUnited Kingdom DeviceiPhone 6s I have all my songs downloaded and they work fine on WiFi but when offline even though they are downloaded they don't play, they stay at 00:00 and the bar can be moved anywhere on the song but still do...

  • Visitor
  • Plan Premium Country United Kingdom  Device iPhone 6s   I have all my songs downloaded and they work fine on WiFi but when offline even though they are downloaded they don't play, th...
  • Loxer
  • Community Legend
  • 266 Views
  • 2 replies
  • 1 likes
  • 266 Views
  • 2 replies
  • 1 likes

Spotify won’t let me play certain songs even when I have premium and is online

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Loxer
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Unusable

PlanPremiumCountryAustraliaDeviceiPhone 7Operating SystemiOS 12.4 My Question or IssueWhenever i try to play any music the app just crashes and i have to delete it and reinstall and after a few hours it just happens again

  • Newbie
  • Plan Premium Country Australia Device iPhone 7 Operating System iOS 12.4   My Question or Issue Whenever i try to play any music the app just crashes and i have to delete it and reinst...
  • Loxer
  • Community Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • broken
    not working
    songs won’t play
    unusable
  • 305 Views
  • 1 replies
  • 0 likes

All self created playlists empty

PlanPremiumCountryUSADeviceiPhone 6Operating SystemiOS 12.4 My Question or IssueLogged in today to see all my playlists are empty, which is kind of terrible. I've tried logout/in, clear cache, uninstall app. I've changed my password, and logged out o...

  • Visitor
  • Plan Premium Country USA Device iPhone 6 Operating System iOS 12.4   My Question or Issue Logged in today to see all my playlists are empty, which is kind of terrible.  I've tried...
  • Loxer
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Queue disappears

PlanFreeCountryEcuadorDeviceiPad Air 2Operating SystemiOS 10 My Question or IssueWhenever I add a song to the queue while an ad is playing, all the other songs I had previously added to the queue vanish, and only the song I just added is played inste...

  • Visitor
  • Plan Free Country Ecuador Device iPad Air 2 Operating System iOS 10   My Question or Issue Whenever I add a song to the queue while an ad is playing, all the other songs I had previous...
  • Loxer
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Solved!! can’t play liked tracks

PlanPremiumCountryuk DeviceIpad Pro 2015 My Question or Issuecan’t play any tracks from my liked tracks,not even on shuffle play.Have restarted,deleted cache etc but nothing works please help!

  • Casual Listener
  •   Plan Premium Country uk   Device Ipad Pro 2015   My Question or Issue can’t play any tracks from my liked tracks,not even on shuffle play.Have restarted,deleted cache etc b...
  • Loxer
  • Community Legend
  • 553 Views
  • 1 replies
  • 0 likes
  • 553 Views
  • 1 replies
  • 0 likes

Car View

PlanPremiumCountryTurkeyOperating SystemiOS 12.4My Question or IssueI want to use Car view mode while I am connecting to the Bluetooth. But I couldn't. I do not know why but also i can not see the "Car" Section in the settings. Beside when I enter an...

  • Visitor
  • Plan Premium Country Turkey Operating System iOS 12.4 My Question or Issue I want to use Car view mode while I am connecting to the Bluetooth. But I couldn't. I do not know why but also i can ...
  • Loxer
  • Community Legend
  • 642 Views
  • 1 replies
  • 0 likes
  • Car
    Car Bluetooth
    car view
  • 642 Views
  • 1 replies
  • 0 likes

Music stops/starts when I turn my iPhone upside down or move it

PlanFree/PremiumCountry Device: iPhone 8(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Whenever I put my iphone in my pocket (turning it upside down so the headphone jac...

  • Visitor
  • Plan Free/Premium Country   Device: iPhone 8 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issu...
  • Loxer
  • Community Legend
  • 3112 Views
  • 1 replies
  • 0 likes
  • 3112 Views
  • 1 replies
  • 0 likes

I have premium account. I have no ‘local file’ option in settings or anywhere else. Why?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Loxer
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

[iOS] Spotify automatically loads same queue

PlanPremiumCountryAustraliaDeviceiPhone 7+Operating System(iOS 12.3.1) My Question or IssueLately when I have been wanting to listen to music, like an album, or a playlist, I will chose the shuffle button to start playing, or even tap on the first so...

  • Visitor
  •   Plan Premium Country Australia Device iPhone 7+ Operating System (iOS 12.3.1)   My Question or Issue Lately when I have been wanting to listen to music, like an album, or a pla...
  • pharmaphil80
  • Newbie
  • 379 Views
  • 1 replies
  • 1 likes
  • 379 Views
  • 1 replies
  • 1 likes

Spotify Stopped Recognizing Alexa

I have been using my premium Spotify account on my iPhone 6 to play music over a group of devices I made on the Alexa app. It was working great for several months. Today I tap the spotify app and it asks me to log-in, which it has never done before. ...

  • Casual Listener
  • I have been using my premium Spotify account on my iPhone 6 to play music over a group of devices I made on the Alexa app. It was working great for several months. Today I tap the spotify app and it ...
  • Beck738
  • Casual Listener
  • 618 Views
  • 2 replies
  • 0 likes
  • 618 Views
  • 2 replies
  • 0 likes

Solved!! Not able to shuffle play anymore on my account.

Hello I Have a premium account. For whatever reason I’m not able to shuffle play anymore on my account. The songs won’t auto play the next track on playlist either. I’ve followed all the information about restarting, re installing, setting the qualit...

  • Casual Listener
  • Hello I Have a premium account. For whatever reason I’m not able to shuffle play anymore on my account. The songs won’t auto play the next track on playlist either. I’ve followed all the information ...
  • Ycyos
  • Casual Listener
  • 2254 Views
  • 2 replies
  • 0 likes
  • 2254 Views
  • 2 replies
  • 0 likes

Solved!! Podcasts not remembering position

PlanPremiumCountryUSADeviceiPhone 6s When playing a long podcast through the app (Hardcore History - check it out!), it sometimes remembers where I left off and sometimes doesn't. I can't see a pattern. Sometimes it remembers after I play other music...

  • Music Fan
  • Plan Premium Country USA Device iPhone 6s   When playing a long podcast through the app (Hardcore History - check it out!), it sometimes remembers where I left off and sometimes doesn't. ...
  • Wabbitpodcast
  • Casual Listener
  • 9184 Views
  • 3 replies
  • 1 likes
  • 9184 Views
  • 3 replies
  • 1 likes

Videos are blocking offline player, even in locked mode

PlanPremiumCountrySwedenDeviceiPhone XROperating SystemiOS 12 My Question or IssueWhen app is in offline mode and a video is in the playlist the play button won’t work, both built in iOS, headset control and inside the app. You have to skip past the ...

  • Casual Listener
  •   Plan Premium Country Sweden Device iPhone XR Operating System iOS 12   My Question or Issue When  app is in offline mode and a video is in the playlist the play button won...
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes