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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30305 Views

40 replies

9 likes

  • 30305 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94893 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

983 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293723 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123693 Views

19 replies

38 likes

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Solved!!Superuser Contribution Can you stream to Apple Watch via WiFi?

Sorry if this was already asked or posted... But can I use the app on my apple watch if the iphone and the watch are connected to the same wifi? Not conected thru bluetooth, but wifi.

Visitor

Sorry if this was already asked or posted... But can I use the app on my apple watch if the iphone and the watch are connected to the same wifi? Not conected thru bluetooth, but wifi.

Peter

Spotify Legend

2199 Views

1 replies

0 likes

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Solved!! repeat button is officially gone?

PlanPremiumCountryUSADeviceiPad miniOperating System My Question or IssueI see that others have commented (many months ago) just wondering if anything has come about this? I use my iPad for work (massage therapy) and within the last week, the repeat ...

Visitor

  Plan Premium Country USA Device iPad mini Operating System     My Question or Issue I see that others have commented (many months ago) just wondering if anything has come ...

ricardohnn

Newbie

9917 Views

2 replies

0 likes

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Superuser Contribution Search results replaced by "similar" songs

Free/USA/iPhone I'm just trying to create a simple playlist but every time I add a song that I searched for, Spotify immediately navigates me -AWAY- from my search results and shows me a list of of "similar" songs. I assume there is a way to turn thi...

Visitor

Free/USA/iPhone   I'm just trying to create a simple playlist but every time I add a song that I searched for, Spotify immediately navigates me -AWAY- from my search results and shows me a lis...

Peter

Spotify Legend

865 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution My Spotify is Posessed

PlanPremiumCountryUSA Device(iPhone XSMax)Operating System(iOS whatever is the most recent one, I can't keep track.) My Question or IssueFor the past half hour, my Spotify will not play on my iPhone to my google assistant, I can click on a song, it w...

Regular

Plan Premium Country USA   Device (iPhone XSMax) Operating System (iOS whatever is the most recent one, I can't keep track.)   My Question or Issue For the past half hour, my Spo...

Peter

Spotify Legend

1613 Views

2 replies

1 likes

  • 1613 Views
  • 2 replies
  • 1 likes

Superuser Contribution Que on iOS different then Desktop, and not on one of my devices...

PlanPremiumCountryUSA DeviceiPhone Xr, Macbook ProOperating SystemiOS 13, Mac OS Catalina So every now and again I look at my phone screen (iPhone Xr on latest software) and I see something playing on spotify. It's playing somewhere on chrome, which ...

Casual Listener

Plan Premium Country USA   Device iPhone Xr, Macbook Pro Operating System iOS 13, Mac OS Catalina   So every now and again I look at my phone screen (iPhone Xr on latest software)...

Peter

Spotify Legend

1015 Views

2 replies

0 likes

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  • 2 replies
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How can I quit the random mode in a playlist of the phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Emilia_8

Community Legend

753 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Apple CarPlay Audio no longer working

PlanPremiumCountryUKDeviceiPhone 7+Operating SystemiOS 12.2 My Question or IssueMy Spotify audio over carplay has entirely died now. Apple music works fine, siri works fine, all other apps work fine. However whenevever spotify gets to 2 secconds into...

Music Fan

Plan Premium Country UK Device iPhone 7+ Operating System iOS 12.2   My Question or Issue My Spotify audio over carplay has entirely died now. Apple music works fine, siri works fine, ...

jrubesch

Newbie

23947 Views

22 replies

5 likes

Carplay
Fix
Help
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  • 22 replies
  • 5 likes

Premium Plan but downloaded/offline songs won't play if i have no wifi/data connection

Currently experiencing the subject of my post. Whenever i select a song (offline/downloaded) it won't play unless i have a wifi connection or my mobile data is turned on. badly need your help. thank you!

Casual Listener

Currently experiencing the subject of my post. Whenever i select a song (offline/downloaded) it won't play unless i have a wifi connection or my mobile data is turned on. badly need your help. thank ...

Loxer

Community Legend

1189 Views

2 replies

0 likes

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  • 2 replies
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Sleep Timer

I read that Spotify just released the sleep timer feature for iOS but it has not shown up on my phone yet even though I am on the latest version of the app. Any idea on when this feature will actually roll out to users?

Newbie

I read that Spotify just released the sleep timer feature for iOS but it has not shown up on my phone yet even though I am on the latest version of the app.   Any idea on when this feature wil...

Loxer

Community Legend

1093 Views

2 replies

1 likes

  • 1093 Views
  • 2 replies
  • 1 likes

All downloaded songs dissappear after changing device

PlanPremiumCountry Device(iphone 11)Operating System(iOS 13.2.3) My Question or IssueI have changed my device from iPhone X to iPhone 11 and used itunes to sync all data from the old iphone to the new one. Now all the downloaded songs that was not ex...

Newbie

  Plan Premium Country    Device (iphone 11) Operating System (iOS 13.2.3)   My Question or Issue I have changed my device from iPhone X to iPhone 11 and used itunes to...

Loxer

Community Legend

681 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution glitching while trying to download songs

Planpremium Countryusa Deviceiphone 11 Operating System(ios 13) My Question or Issuei recently switched from a samsung to the iphone 11. my issue is that i can’t seem to download my songs properly on my new phone. it will do about 30 out of around 50...

Visitor

Plan premium   Country usa   Device iphone 11   Operating System (ios 13)   My Question or Issue i recently switched from a samsung to the iphone 11. my issue is that...

Petya

Community Legend

1703 Views

3 replies

0 likes

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Cannot play a particular music on Apple TV

PlanPremiumCountryFranceDeviceApple TVOperating SystemtvOS 13 My Question or IssuePlaying music with Spotify on Apple TV works well, except for this song :https://open.spotify.com/track/0I00u1IwnGQVguICUiCsAf?si=COfzieMeTFeQRhs0xWLSCQSpotify refuses ...

Newbie

Plan Premium Country France Device Apple TV Operating System tvOS 13   My Question or Issue Playing music with Spotify on Apple TV works well, except for this song : https://open.spot...

402 Views

0 replies

0 likes

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Superuser Contribution ÖĞRENCİ PREMİUM

Merhaba. Öğrenci ücretlendirmesi olan hesabım şu an premium ödeme planı uygulanıyor. Tekrar öğrenci hesabına geçiş yapmaya çalıştığımda “bu teklifi daha önce kullandın” diye bir geribildirim alıyorum. Ödediğim fazla ücreti geri gönderin ve hesabımı ö...

Visitor

Merhaba. Öğrenci ücretlendirmesi olan hesabım şu an premium ödeme planı uygulanıyor. Tekrar öğrenci hesabına geçiş yapmaya çalıştığımda “bu teklifi daha önce kullandın” diye bir geribildirim alıyorum...

Petya

Community Legend

634 Views

1 replies

0 likes

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  • 1 replies
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Current time not visible

The current time, battery and data information is not visible when the player window is in focus. The time should be visible on the top of the screen while playing, if you are using the appstore page as reference. PlanPremiumCountrySweden DeviceiPhon...

Newbie

The current time, battery and data information is not visible when the player window is in focus. The time should be visible on the top of the screen while playing, if you are using the appstore page...

Billy-J

Spotify Star

851 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Twitter Sharing Won't Work

When I try to share a song, I get an error saying blah blah blah connection To twitter failed. I'm not sure why because twitter is working fine for me. What gives?

Music Fan

When I try to share a song, I get an error saying blah blah blah connection To twitter failed. I'm not sure why because twitter is working fine for me. What gives?

Peter

Spotify Legend

14787 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Superuser Contribution Spotify doesn't recognize my chromecast

My Spotify app doesn't recognize my Chromecast (generation 2) when I look at available devices. I am using an iPhone 8 and have the latest version of Spotify on my phone.

Newbie

My Spotify app doesn't recognize my Chromecast (generation 2) when I look at available devices.  I am using an iPhone 8 and have the latest version of Spotify on my phone.  

Peter

Spotify Legend

749 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Cant download Music

 PlanPremiumCountryGermany Device(iPhone Operating SystemIos13 My Question or IssueHey i have Spotify Premium but if i want to download My Playlist so that i can hear music offline it‘s Not downloading it just says is downloading... but it says it si...

Visitor

  Plan Premium Country Germany   Device (iPhone 😎 Operating System Ios13   My Question or Issue Hey i have Spotify Premium but if i want to download My Playlist so that i can h...

Billy-J

Spotify Star

680 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Cellular Network=missing album cover art.

As the title says, when I’m on cellular network (LTE), most of the album cover art is missing. On WiFi, everything is fine. This problem came about roughly 2-3 weeks ago. I have logged out/in, uninstalled/installed....nothing. Any thoughts?

Regular

As the title says, when I’m on cellular network (LTE), most of the album cover art is missing.  On WiFi, everything is fine.  This problem came about roughly 2-3 weeks ago.  I have log...

brinta

Casual Listener

3671 Views

18 replies

0 likes

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How can I merge playlist?

Premium | USA | Device iPhone XS Max | iOS 13.3 How can I merge two playlist? I’ve seen some older post about copying and pasting them but that does seem to work anymore. Thanks in advance for your help. Jose

Newbie

Premium | USA | Device iPhone XS Max | iOS 13.3   How can I merge two playlist? I’ve seen some older post about copying and pasting them but that does seem to work anymore.&nbsp...

MattSuda

Spotify Star

1066 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Unable to Purchase message in iOS app store

PlanPremiumCountryUSDeviceiPad Mini (1st generation)Operating System(iOS 9.3.6) My Question or IssueReceive message "Unable to Purchase" "Spotify: Music and Podcasts" is not compatible with this iPad.

Visitor

Plan Premium Country US Device iPad Mini (1st generation) Operating System (iOS 9.3.6)   My Question or Issue Receive message "Unable to Purchase" "Spotify: Music and Podcasts" is not ...

MattSuda

Spotify Star

1299 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes