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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30432 Views

40 replies

9 likes

  • 30432 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94996 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

988 Views

0 replies

0 likes

iOS
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  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293763 Views

60 replies

15 likes

  • 293763 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123712 Views

19 replies

38 likes

  • 123712 Views
  • 19 replies
  • 38 likes

Unable to Purchase message in iOS app store

PlanPremiumCountryUSDeviceiPad Mini (1st generation)Operating System(iOS 9.3.6) My Question or IssueReceive message "Unable to Purchase" "Spotify: Music and Podcasts" is not compatible with this iPad.

Visitor

Plan Premium Country US Device iPad Mini (1st generation) Operating System (iOS 9.3.6)   My Question or Issue Receive message "Unable to Purchase" "Spotify: Music and Podcasts" is not ...

MattSuda

Spotify Star

1299 Views

1 replies

0 likes

  • 1299 Views
  • 1 replies
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Clear queue

I am new to Spotify and am feeling a bit stupid. How do I clear the play next queue? There does not seem to be an option in the Android or iOS apps and the work arounds I found do not seem to work. Not a fan of clicking on each of the songs individua...

Visitor

I am new to Spotify and am feeling a bit stupid. How do I clear the play next queue? There does not seem to be an option in the Android or iOS apps and the work arounds I found do not seem to work. N...

MattSuda

Spotify Star

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Shuffle Play Not Working For Specific Artist in Liked Songs

Hi, until recently whenever I searched for a specific artist in my liked songs and pressed shuffle play, it would only play songs from that artist. Now whenever I press shuffle play, it shuffles from the whole entire playlist. So for example, if I se...

Visitor

Hi, until recently whenever I searched for a specific artist in my liked songs and pressed shuffle play, it would only play songs from that artist. Now whenever I press shuffle play, it shuffles from...

MattSuda

Spotify Star

1155 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution How can I play all my offline saved songs?

PlanPremiumCountryCzech Republic DeviceiPhone 7Operating SystemiOS 12 My Question or IssueHow can I now with the latest ios update of the app play all my offline saved songs? I am daily commuting by subway to work and this was one of the reasons to g...

Casual Listener

  Plan Premium Country Czech Republic  Device iPhone 7 Operating System iOS 12   My Question or Issue How can I now with the latest ios update of the app play all my offline...

100pcentoverit

Visitor

43148 Views

11 replies

8 likes

iOS 12
new release
Offline Content
  • 43148 Views
  • 11 replies
  • 8 likes

Downloads

Recently all my downloads disappeared. Upon trying to redownload them i get an error telling me my memory is full and it wont download anymore i have 35 gb free Device(iPhone 6s)Operating System(iOS 12.4)

Newbie

Recently all my downloads disappeared.  Upon trying to redownload them i get an error telling me my memory is full and it wont download anymore   i have 35 gb free    Device ...

Billy-J

Spotify Star

72142 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

30-day trial stopped working after a few days

Plan30-day Free-trialCountryCanadaDeviceiPhone XROperating SystemiOS 13.3 My Question or IssueAfter just a few days of my 30-day free trial, it has stopped working and when I try to play a song it says that I need Spotify Premium. I have tried loggin...

Casual Listener

Plan 30-day Free-trial Country Canada Device iPhone XR Operating System iOS 13.3   My Question or Issue After just a few days of my 30-day free trial, it has stopped working and when I...

Billy-J

Spotify Star

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline tracks unavailable while offline

I pay for premium mostly so I can listen while riding on the subway and in other situations where my mobile phone does not have internet.Unfortunately I am unable to play my downloaded 'offline' tracks, unless I'm online. I have removed 'Offline Devi...

Casual Listener

I pay for premium mostly so I can listen while riding on the subway and in other situations where my mobile phone does not have internet. Unfortunately I am unable to play my downloaded 'offline' tr...

Peter

Spotify Legend

1613 Views

3 replies

1 likes

  • 1613 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cannot find facebook friends - error message

I have connected spotify to my facebook account; when using the iphone app, i cannot load a facebook friends list - presents an error message.I have deleted; reinstalled. Downloaded the app to my macbook; tried there with no avail.Investigated using ...

Casual Listener

I have connected spotify to my facebook account; when using the iphone app, i cannot load a facebook friends list - presents an error message. I have deleted; reinstalled. Downloaded the app to my m...

Peter

Spotify Legend

1016 Views

3 replies

0 likes

  • 1016 Views
  • 3 replies
  • 0 likes

Moving Playlist

PlanPremiumCountryuSA DeviceiPhone 11 My Question Is there a way to move the order of playlists? By that I do not mean moving the songs on the playlist. I mean organizing my list of playlists so my favorite is at the top.

Visitor

Plan Premium Country uSA   Device iPhone 11   My Question  Is there a way to move the order of playlists? By that I do not mean moving the songs on the playlist. I mean organi...

OneByBoo

Roadie

818 Views

1 replies

0 likes

  • 818 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] Why can I not unhide a song?

I’ve been enjoying a song called Wave Board by Tarro lately, and then I checked on Spotify, and it was hidden. I guess I’d seen it before. Problem is, I cannot unhide it. The option is there, I can click it, I even put the song in a playlist, but ala...

Visitor

I’ve been enjoying a song called Wave Board by Tarro lately, and then I checked on Spotify, and it was hidden. I guess I’d seen it before. Problem is, I cannot unhide it. The option is there, I can c...

Peter

Spotify Legend

865 Views

1 replies

0 likes

iOS
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  • 1 replies
  • 0 likes

I can not rearrange songs on my playlist

hi, I’m new to the board. I’m on the free version account. I’m discovering I can not rearrange songs on a playlist. This version, I go up to filter, choose “custom order” but when I try to drag a song, it won’t drag most times and even when I can dra...

Visitor

hi, I’m new to the board. I’m on the free version account. I’m discovering I can not rearrange songs on a playlist. This version, I go up to filter, choose “custom order” but when I try to drag a son...

Emilia_8

Community Legend

2919 Views

1 replies

0 likes

  • 2919 Views
  • 1 replies
  • 0 likes

Playlist length is missing

I used to be able to see the length of a playlist by swiping on the playlist cover. Is this feature gone or has it moved somewhere else?

Roadie

I used to be able to see the length of a playlist by swiping on the playlist cover. Is this feature gone or has it moved somewhere else?

OneByBoo

Roadie

1709 Views

11 replies

0 likes

  • 1709 Views
  • 11 replies
  • 0 likes

Shuffling filtered songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePreviously when looking at my whole library (as in my liked songs) I could search for an arti...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Previou...

mdtylerdo

Visitor

1538 Views

3 replies

1 likes

  • 1538 Views
  • 3 replies
  • 1 likes

Issue with podcasts via bluetooth

PremiumiPhone 7 I've had an ongoing issue where Podcasts in Spotify do not stream via bluetooth in my car. Songs work fine and podcasts work on any other bluetooth speaker or Airpods...but not in the car. I found some similar issues in this forum but...

Newbie

Premium iPhone 7   I've had an ongoing issue where Podcasts in Spotify do not stream via bluetooth in my car.  Songs work fine and podcasts work on any other bluetooth speaker or Ai...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Cannot replay podcast episodes.

PlanPremiumCountryUSDeviceiPhone 7Operating SystemiOS 12.3.1 My Question or IssueI cannot replay podcasts once they've been completed. Sometimes at work they'll just be playing in the background and I am not able to fully focus so I might go back and...

Casual Listener

Plan Premium Country US Device iPhone 7 Operating System iOS 12.3.1   My Question or Issue I cannot replay podcasts once they've been completed. Sometimes at work they'll just be playi...

eproofreader

Casual Listener

5629 Views

9 replies

2 likes

  • 5629 Views
  • 9 replies
  • 2 likes

Bloomberg/ WSJ podcasts on Etisalat in UAE

PlanPremiumCountryUAE, operator EtisalatDeviceiPhone XOperating Systemios 10 My Question or IssueSeems like some Spotify podcasts (definitely Bloomberg, WSJ) are being blocked since one week by a network operator Etisalat. I cannot play the podcasts ...

Casual Listener

  Plan Premium Country UAE, operator Etisalat Device iPhone X Operating System ios 10   My Question or Issue Seems like some Spotify podcasts (definitely Bloomberg, WSJ) are bein...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

iPad and iPhone loosing Sonos speakers

I am having problems with Sonos and Spotify. I have some Sonos speakers that keep disappearing from the Spotify app from my iOS iPad and iPhone but they are visible on my iMac. I have deleted the applications Spotify and Sonos from both devices and r...

Casual Listener

I am having problems with Sonos and Spotify.   I have some Sonos speakers that keep disappearing from the Spotify app from my iOS iPad and iPhone but they are visible on my iMac.   I h...

Storah

Casual Listener

758 Views

1 replies

0 likes

  • 758 Views
  • 1 replies
  • 0 likes

iPhone App Playlist Stuck on "Waiting to Download" for Offline Songs

My Question or IssueI was recently having issues downloading a playlist of offline songs from my Mac to my iPhone. I was using the latest version of the Spotify App on both. After a lot of trial and error, and divide and conquer strategies, I realize...

Regular

My Question or Issue I was recently having issues downloading a playlist of offline songs from my Mac to my iPhone. I was using the latest version of the Spotify App on both.   After a lot of...

BranLeo

Regular

1144 Views

1 replies

0 likes

Download Stalled
Offline songs
  • 1144 Views
  • 1 replies
  • 0 likes

iOS 13 CarPlay low volume issue only with Spotify

CarPlay low volume issue just with Spotify PlanPremium DeviceiOS 13 , iPhone 8 , iPhone XR, iPhone XS Max My Question or Issue I have experienced on any iPhone devices and with carplay on a really low volume on the car, this doesn’t happens with Appl...

Casual Listener

CarPlay low volume  issue just with Spotify  Plan Premium   Device iOS 13 , iPhone 8 , iPhone XR, iPhone XS Max     My Question or Issue  I have experienced on ...

Angela765

Casual Listener

4066 Views

2 replies

7 likes

  • 4066 Views
  • 2 replies
  • 7 likes

Superuser Contribution What is causing my playlist to download every time I reopen the app?????

PREMIUM PLANUSiPhone X - Latest iOS Since I've moved from NY, I haven't been using my playlist on a daily bases. BUT I was back for work for a week, and my rides on the subway were miserable because the playlists I had created for the sole purpose of...

Visitor

PREMIUM PLAN US iPhone X - Latest iOS   Since I've moved from NY, I haven't been using my playlist on a daily bases. BUT I was back for work for a week, and my rides on the subway were miser...

Petya

Community Legend

1210 Views

2 replies

0 likes

  • 1210 Views
  • 2 replies
  • 0 likes